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The Vacancy
Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people. Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. IRUK’s focus is strengthening effective funding, mobilising for change through advocacy and awareness-raising, and strengthening programme development and delivery. IRUK works with various partners and institutions, from governments, non-governmental organisations and local authorities to grassroots communities.
Islamic Relief UK (IRUK) is recruiting for the position of ‘Supporter Relations Assistant’ to be based from its Waterloo Office, London. This position is being offered on a fixed-term contract basis for 6 months. The organisation is currently operating to a hybrid working model.
To manage IRUK’s switchboard and phone enquiry system and to administer the entry of data on the fundraising database. This will include processing donations, updating supporter details, maintaining supporter records, and ensuring that information held is accurate, appropriate and up to date.
The successful candidate must have:
- Demonstrable experience in a similar role
- Experience of using databases
- Excellent customer service experience
- Experience of working with sensitive information
- Experience of and passion for, delivering excellent supporter care
- Good levels of computer skills with experience of working with databases and competent in Microsoft Office applications such as Word and Excel.
- Fast and accurate data entry skills
- Good standard of numeracy
- Proven administrative skills
- Excellent communication skills by phone, email, and post
- Experience of delivering timely and accurate responses
- Experience of multi-tasking and effectively prioritising workload. Ability to work in a methodical manner with attention to detail
- Must be a team player as well as being able to work on own initiative
- Strong empathy for the aims and work of Islamic Relief
- Knowledge of Data Protection Act/GDPR
For more information, please click on the Documents tab above to view the full Job Description.
If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.
For more information on the excellent company benefits we offer our employees, please visit our website.
PLEASE NOTE: Interviews are expected to take place on an ongoing basis until a suitable appointment is made. We therefore may close the advert sooner than the advertised date.
Pre-employment Checks:
Any employment with Islamic Relief will be subject to the following checks:
- screening clearance
- proof of eligibility to live and work within the UK
- receipt of satisfactory references
Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.
Our values and commitment to safeguarding
IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.
In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
Islamic Relief is an equal opportunities employer
Registered Charity 
51 - 100
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
✨Are you passionate about helping young people who are struggling to thrive in mainstream education? We’re looking for an experienced, dynamic leader to become our first Head of Alternative Provision and build this exciting new service from the ground up.✨
Our Charity
No Limits is the leading youth services charity in Southampton, supporting children and young people in the city and across Hampshire.
At No Limits, it is important our staff and volunteers reflect, represent, and have experience of the challenges faced by the children and young people we support. We are proud of and appreciate our many staff and volunteers who use their own lived experience to support the children and young people they work with.
With this in mind, we are committed to diversity, equity and inclusion (DEI) in all aspects of our work and organisational culture – and when recruiting, it’s important to us that we continue diversifying our staff and volunteer teams, with children and young people at the centre of everything we do. You can learn more about our DEI approach here.
When we talk about talent, we value the transferrable skills and experiences you can bring to No Limits, whether through work (in the same or a different sector), volunteering, or personal experiences. To make sure we get the best talent on our team, we are open to and actively encourage applications from all backgrounds and sections of the community, including diverse ethnic backgrounds, LGBTQIA+, disabled, and neurodiverse individuals.
Your Role
As our Head of Alternative Provision, you’ll lead the development and delivery of our new Alternative Provision service, supporting young people who are struggling to thrive in mainstream education. This is a hands-on role at the start, shaping the model, refining plans, and directly managing delivery. As the service grows, your focus will shift to leading its further development, maintaining quality, and expanding provision across sites.
You’ll be part of our Senior Management Team and play a key role in building strong partnerships with schools, commissioners and families, ensuring we provide outstanding, therapeutic and accredited learning opportunities. Through these relationships, you’ll also help identify new ways for No Limits to support schools and families to meet young people’s needs.
Your key responsibilities will include:
- Leading the development, delivery and quality assurance of our Alternative Provision service
- Overseeing service design, safeguarding, risk management and outcomes for young people
- Building and maintaining strong partnerships with schools, local authorities and commissioners
- Acting as subject expert on Alternative Provision, SEMH and EBSA (Emotionally Based School Avoidance)
- Managing teams, budgets, quality assurance, and resources effectively
We are committed to making a difference in the lives of the children and young people we work with, and as such, you must show a willingness to demonstrate commitment to the values and behaviours which flow from the No Limits ethos. Safeguarding and promoting the welfare of children and young people is paramount.
We particularly welcome applicants from diverse backgrounds and those who have had experiences similar to the young people we aim to support. We are committed to creating a diverse environment where people can be their authentic selves, where their experiences and opinions are valued, and we are all open to learning from each other.
As part of our team, you’ll receive a comprehensive induction and access to learning and development opportunities relevant to your role, supporting your ongoing growth.
You’ll have the essentials of:
- Proven experience of developing and managing Alternative Provision, SEMH, or education-focused services
- Strong understanding of safeguarding and risk management within education/youth settings
- Experience of building partnerships with schools, commissioners, and external agencies
- Leadership experience, including managing and supporting teams
- Knowledge of EBSA, SEMH and attendance challenges affecting young people
- Ability to plan, deliver and monitor services that achieve measurable outcomes
Please let us know if we can support you with any reasonable adjustments at any point prior to, during or after the selection process, such as access arrangements, flexible working, or a suitable place to pray.
Interested?.. We’d love to hear from you
We’d be happy to have an informal discussion and answer any immediate questions you might have.
Role Terms
Salary: Band G £40,270 to £47,828 per annum, full time equivalent (based on 37.5 hours per week all year)
Hours: 30 to 37.5 hours per week - happy to talk flexible working. We are happy to consider all year or term-time only plus 2-4 weeks, please let us know your interest.
Place of Work: Hybrid – Southampton base with opportunity for remote working
Contract: Initial 12-month fixed term (reviewed at the end of term linked to role success)
Essential Car User: No - The postholder must be able to travel across Southampton and Hampshire services
Our recruitment timeline:
• Applications close: 9am on Monday 6th October 2025
• Final stage selection and interview: Week commencing 13th October 2025
To apply for this role, please refer to the Head of Alternative Provision Applicant Pack and submit your CV and cover letter, outlining your motivation for applying and your relevant experience, qualifications and achievements.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bristol has a range of diverse services spanning mental health, participation, identity-based support, and therapeutic interventions, some currently more developed than others. The Team Manager (Bristol) plays a vital role in identifying local need and then coordinating and integrating services across a complex and fast-paced urban environment, ensuring young people have seamless access to the right support.
This role is key in driving collaboration between teams within OTR, embedding consistency in service delivery, and fostering partnerships with local organisations, schools, and statutory services. By providing strong leadership, operational oversight, and strategic direction, the Team Manager (Bristol) ensures that OTR’s presence in the city remains dynamic, accessible, and responsive to young people’s evolving needs.
The Bristol manager is a newly created role which sits within a supportive management team. The role reports to the Head of Youth Services and will be supported by an enthusiastic and passionate Senior Leadership Team. We want our team members to grow and there will be opportunity to develop the services and people you will lead.
To find out more about the role please download the Job Pack below or from our careers page
If you would like an informal chat about the role, please contact the email listed in our Job Pack
To apply for this role click 'Redirect to recruiter' and then the 'Apply now' on our careers page
We welcome applications from all sections of the community and are committed to developing a team that reflects the diversity of the people we work with
Safeguarding:
OTR is committed to safeguarding and promoting the welfare of children and young people. We expect all staff, trustees, and volunteers to share this commitment.
As part of our Safer Recruitment practices, all roles involving contact with young people will be subject to robust pre-employment checks, including references, a full employment history, and an enhanced Disclosure and Barring Service (DBS) check. Where applicable, overseas criminal record checks will also be required.
We are dedicated to creating a culture of vigilance, transparency, and accountability. Our safeguarding procedures are guided by the principle that the welfare of the child is paramount, and all staff are required to adhere to OTR’s Safeguarding and Child Protection Policy.
OTR & Benefits:
OTR is a mental health social movement by and for young people. The charity is at an exciting stage of its 59-year history and is proud to be reaching more young people than ever before (over 20,000) across Bristol, South Gloucestershire, and North Somerset with creative and diverse mental health and wellbeing info and support.
Our approach to mental health is grounded in a set of beliefs and assumptions that underpins all of our work. We believe in celebrating diversity, empowering and mobilising young people to make change, and that catering to the unique strengths, interests and circumstances surrounding young people is key. Our approach centres on collaboration and partnership, building relationships between individuals, peers and communities.
Each day is as engaging and fulfilling as the last, and with a network of supportive, community minded people, we hope you’ll feel welcome here. As a thank you, we like to compensate our employees for the important work they do with a range of benefits including a flexible leave policy (38 days), healthcare cost assistance with HealthShield, flexible and hybrid working arrangements, enhanced sick pay, parental leave, continual training and development, free yoga and reiki, and more (subject to contractual terms and conditions).
A Willingness to Work with Difference
At OTR, whatever your role or professional background, you will be expected to work in a way that is anti-oppressive and inclusive. A key focus for OTR is to develop an organisation that is inclusive for all but we do not claim to be experts in this. We are committed to continuous learning and improvement in these areas and invite you to join us on this journey.
OTR recognises the benefits to individual practice and organisational credibility of having a diverse community of staff and volunteers and to this end is continually working towards building and maintaining an environment which values and pursues diversity accordingly.
We recognise that tackling systemic inequality, prejudice, racism and oppressive practice requires each of us to actively engage, self-examine and make changes where necessary, in order to improve access and equitable experience for all in society and all of those who come through our doors at OTR.
The client requests no contact from agencies or media sales.