Department lead jobs

As a Domestic Abuse (DA) Team Leader, you will lead the team of DA Practitioner’s and our Armed Forces Independent Domestic Violence Adviser’s (IDVAs). You will be responsible for overseeing risk assessments, safety planning and case management, working within Trevi’s Domestic Abuse Team.

About the role

This role focuses on empowering women and families to improve their safety, wellbeing, and independence. The successful candidate will lead the team to provide support through emotional support, practical guidance, advocacy, and access to specialist services which will include legal resources, employment, education, finances, benefit support and group work.

 What you will do 

·   Supervise DA Practitioners, & Armed Forces IDVAs, providing daily guidance, case management oversight, and supervision

· Providing constructive feedback, conducting appraisals, and managing employee performance

· Lead on high-risk cases, ensuring comprehensive risk assessment (e.g., DASH) and safety planning for victims

What you will bring 

· Experience of working in domestic abuse delivery service

· IDVA Qualified

·       Ability to prioritise, work independently, and reflect on practice

· Strong communication and organisational skills

Company Description

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.

Job Description

Join us at a pivotal moment as we deliver a major clinical systems transformation programme, leading the transition from to SystmOne and helping create a single Electronic Patient Record platform that will support better, more connected care across Marie Curie services.

You'll be a part of a collaborative and forward-thinking team responsible for ensuring Marie Curie's critical business and clinical systems deliver real value to colleagues, patients and services across the organisation. Working closely with operational, clinical, digital and technology teams, you'll play a key role in improving processes, enabling better decision-making and supporting the delivery of high-quality care through effective use of technology.

As Business Product Lead, you'll shape the future of one of our most important systems, ensuring it continues to meet the evolving needs of the organisation. You'll act as the bridge between users, business functions and technology teams, driving improvements, championing innovation and helping colleagues get the most from the systems they rely on every day. Your work will directly support service delivery, operational efficiency and positive outcomes for patients and families.

Your Impact:

• Lead the development, optimisation and continuous improvement of key business and clinical systems, including SystmOne.
• Act as the subject matter expert, providing guidance on system capabilities, enhancements and best practice.
• Work closely with stakeholders across the organisation to understand business needs and translate them into effective system solutions.
• Lead system upgrades, releases, testing and change initiatives to ensure successful implementation.
• Monitor system performance, service delivery and agreed KPIs, taking action to address issues and risks.
• Develop and deliver user training, guidance and support materials to maximise adoption and effective use of systems.
• Drive improvements in data quality, governance and reporting capabilities.
• Manage relationships with external suppliers and system partners to ensure high-quality service and support.
• Identify opportunities to streamline processes and introduce more efficient ways of working.

Key Requirements:

• Experience working with and developing business-critical IT systems, particularly SystmOne.
• Demonstrable experience leading system improvements, enhancements or implementation projects.
• Strong stakeholder management skills, with the ability to build effective relationships at all levels.
• Excellent communication skills, with the confidence to explain complex concepts to both technical and non-technical audiences.
• Proven ability to influence change and drive adoption of new processes or ways of working.
• Strong analytical and problem-solving skills, with the ability to identify practical solutions to complex challenges.
• Experience delivering training, support and guidance to end users.
• A collaborative approach and commitment to continuous improvement, customer service and delivering positive outcomes while meeting deadlines.

Please see the full job description.

Additional Information

Application & Interview Process

• As part of your online application, you will be asked for a CV and supplementary details. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
• Close date for applications: 14 August 2026. We encourage early applications as we may close the job advert sooner after receiving a sufficient number of applications.

Salary: Up to £42,230 per annum

Contract:Fixed-term 12 months, full-time (35h per week)

Location: Home-based (UK) with occasional travel

Benefits you’ll LOVE:

• Flexible working. We’re happy to discuss flexible working at the interview stage.
• 25 days annual leave (exclusive of Bank Holidays)
• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
• Loan schemes for bikes; computers and season tickets
• Continuous professional development opportunities.
• Industry-leading training programmes
• Wellbeing and Employee Assistance Programmes
• Enhanced bereavement, family friendly and sickness benefits
• Access to Blue Light Card membership
• Subsidised Eye Care
• 15% discount in-store at our Marie Curie Shops (Terms & Conditions apply)

At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding. We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.

We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings. We actively encourage applications from people of all cultures, perspectives and lived experiences.

We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us at .

Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you — your experience, perspective and voice.

ABOUT CAUDWELL CHILDREN

We are seeking an experienced and enthusiastic Volunteer Manager (maternity cover) to join our dedicated, experienced and growing team of professionals as we embark on a journey of expansion.

Established in 2000, Caudwell Children aims to change people’s lives, change the way society perceives and treats disabled and autistic people and change the way that charities operate, through the provision of child-centred practical and emotional services, passionate campaigning and demonstrating best practice.  We believe in a world where disabled and autistic children have the choice, opportunity, dignity and understanding they deserve #jointhechange and help us in our mission!

Our facilities provide a state-of-the-art base within the grounds of Keele University, Staffordshire, with the option of informal homeworking arrangements up to 40% of working week after passing probation.

POST OUTLINE

This is an impactful role working in a supportive and collaborative environment. The Volunteer Manager is responsible for implementing a sustainable volunteer strategy, onboarding journey and programme across the charity. This varied role oversees the promotion of volunteering, internal and external relationship building, all stages of volunteer recruitment, HR checks and onboarding and the coordination of an effective volunteer mandatory training programme. This role is responsible for organising recognition programmes, guiding departments on how to manage and retain volunteers, maximising the use of volunteer resources and ensuring volunteers have a rewarding experience whilst also positively contributing to the organisation objectives to provide vital services to the families of disabled and neurodivergent children. This role is also responsible for the line management of the Volunteer Administrator. This is an exciting opportunity for someone who shares our commitment to making a meaningful difference and who can truly embody our core values:

• Ambition – We dream BIG… then make it happen
• Dedication – We go the extra mile… for every child
• Inclusivity – Unique, but UNITED

The successful candidate will bring enthusiasm, professionalism and a collaborative spirit, contributing to a culture where every child, colleague, donor and stakeholder feels valued, supported and inspired to thrive.

MAIN DUTIES & RESPONSIBILITIES

• Lead and inspire a positive culture of volunteering within the organisation.
• Implement the Charities Volunteer Strategy and continually develop the volunteer onboarding journey and programme. 
• Liaise with departments to establish volunteer support requirements and create volunteer role descriptions.
• Continually review the recruitment plan and pipeline, analysing existing data to understand patterns, ensuring volunteer diversity.
• Promote and market Caudwell Children volunteer roles nationally with the support of the team, reaching wider audiences, using a range of recruitment methods such as online recruitment platforms, social media, local community groups, etc.
• Attend volunteer recruitment events across Staffordshire, such as university career fayres, including delivering presentations to promote volunteering and placements.
• Attend volunteer networking events
• Coordinate and lead informal volunteer interviews to identify suitable volunteer candidates.
• Responsible for overseeing references checks, ID and DBS checks in line with DBS regulation and to comply with safer recruitment policies
• Process onboarding paperwork, updating our volunteer database and auditing  volunteer records to ensure they are up to date with DBS checks, mandatory training, medical records and emergency contact details.
• Oversee DBS renewals, DBS Destruction notices, annual medical updates and mandatory training reminders.
• Lead volunteer support plan discussions with new volunteers to discuss reasonable adjustments and support we will put into place where they have disclosed a medical condition or disability.
• Coordinate and oversee the induction and mandatory training for newly appointed volunteers, delivering the mandatory charity training session in collaboration with the Learning and Development Manager.
• Working with departments to advise them on how to deliver an effective training and mentoring programme in order to establish a cohesive infrastructure of motivated volunteers, in collaboration with the Learning and Development Manager.
• Deliver volunteer management training and advice to departments on how to  support, mentor and motivate volunteers, ensuring regular supervisions are carried out by departments.
• Lead monthly catch ups with department heads to discuss the activity of volunteers and department needs.
• Monitor and evaluate all aspects of volunteer activity to ensure effectiveness. Conduct continuous evaluation of the volunteer programme, organising surveys and volunteer forums to gather feedback
• Responsible for checking volunteer expense forms.
• Design and organise formal or informal activities to recognise the contributions of volunteers to the organisation, including parties, social media recognition posts, volunteer case studies, volunteer awards, etc.
• Review and update if appropriate volunteer policies, procedures, risk logs and standards of volunteer service across the organisation ensuring compliance with relevant legislation.
• Ensure the Volunteer Department is compliant with ISO requirements by annually reviewing standard volunteer documents due to renewal.
• Produce regular reports using volunteer data on volunteer recruitment, onboarding, activity and participation.
• Create month end board level reports, interact at Board level, to highlight progress against the Volunteer Strategy.
• Line Manage, supervise and mentor the employee: Volunteer Administrator.
• Help to facilitate and develop the corporate volunteering opportunities in collaboration with the Business partnerships team who lead on the Charities Corporate Social Responsibility offer.
• Maintain and develop the current placement offer for student volunteers recognising the contribution to a sustainable volunteer strategy, and coordinating placement project plans and timetables.
• Deal with any complaints or issues involving volunteers in the appropriate manner and take action where necessary. 

Other:

• Communicate with children, families and all stakeholders in a way that respects their views, autonomy and culture in full compliance with the Equality & Diversity Policy. 
• Uphold the principles and practice of customer care and continuous improvement.
• Maintain confidentiality and Data Protection and at all times work in accordance with General Data Protection Regulations 2018.
• Have an awareness of relevant health and safety regulations and legislation, being responsible for your own health and safety and that of anyone else whom your acts and omissions may affect.
• Report any concerns of potential abuse of a service user in line with the Safeguarding Policy and procedures.
• Ensure maintenance and security of physical, financial and information resources.
• Demonstrate commitment to ongoing personal and professional development. 
• Keep comprehensive and accurate records in relation to your role and in accordance with policies and procedures.
• Attend training as appropriate to the role, applying knowledge gained to the workplace.
• To work effectively and collaboratively as a member of the team, building and maintaining good working relationships with all internal and external stakeholders. 
• Ensure compliance with statutory and non-statutory bodies. 
• Adhere to all Caudwell Children policies and procedures.
• Demonstrate commitment to Caudwell Children’s mission, vision and values.
• On occasion and when necessary work flexible hours to meet the needs of the business.
• Willingness to travel on occasion in order to fulfil the needs of the post. 

PERSON SPECIFICATION

Essential Criteria:

• Experience of coordinating volunteers / supervising a volunteer team.
• Experience of line management of colleagues.
• Experience of working in the charity sector.
• Excellent administration experience.
• Excellent communication and interpersonal skills
• Knowledge of Volunteer management practices
• Ability to resolve problems/issues tactfully and effectively.
• Well-developed IT skills including data/records management and analysis.
• Good time management and organisational skills.
• Good presentation and training skills.
• Good multi-tasking skills with the ability to deal with and prioritise multiple requests.
• Prepared to be flexible and a commitment to team work.

Desirable Criteria:

• Educated to degree level or equivalent. 
• Relevant volunteer management qualification.
• Experience of management role.
• HR administration experience.
• Volunteer/ employee recruitment experience.
• Experience of reporting against targets to the board/senior management team.
• Understanding of the legislation surrounding volunteer management.
• Understanding of confidentiality and GDPR.
• The ability to travel independently to various locations across the region to fulfill the duties of the role.

This Job Description is not exhaustive.  The post holder may be required to carry out any other task as deemed appropriate for the level and responsibilities of the post.

DISCLOSURE & BARRING SERVICE CHECKS

The Charity is committed to safeguarding children and young people and therefore adopts a safer recruitment approach through a robust recruitment and selection process.  All posts within the Charity are subject to DBS checks, in line with the Rehabilitation of Offenders Act (1974).  This role is eligible for a basic disclosure check.

EQUAL OPPORTUNITIES

Caudwell Children is a Disability Confident employer committed to offering an interview to all applicants who meet the minimum criteria and declare they have a disability as defined in the Equality Act 2010.  We are committed to creating a diverse environment and will not discriminate for any reason against any person because of their age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion and belief, sex or sexual orientation.  Please make us aware on your application if you are applying under the Disability Confident Scheme.  We also encourage applications from people who identify as Black, Asian or from a Minority Ethnic background and other underrepresented groups.

HOW TO APPLY & FURTHER INFORMATION

To apply for this exciting opportunity, click “Apply” or visit our website for further information. 

Lead a vital out-of-hours mental health crisis prevention service, supporting people across Surrey when they need help most.
Join Catalyst Support as our Safe Haven Team Lead and help shape a compassionate, responsive service that offers a meaningful alternative to A&E.

Catalyst Support is looking for a confident and values-led Safe Haven Team Lead to support the smooth running of our out-of-hours crisis prevention and support service across Aldershot, Guildford and Woking. This is an opportunity to play a key role in a partnership model that brings together community connections and statutory mental health providers to reduce emotional and psychological distress for people experiencing, or at risk of escalating to, a mental health crisis.

You will help lead and support Safe Haven staff, manage rotas and cover, contribute to safe and effective incident management, and work closely with colleagues and partner organisations to ensure the service is consistent, high quality and responsive. The role will suit someone with experience in mental health or social care settings who can remain calm under pressure, communicate confidently, support staff wellbeing and performance, and build positive relationships across services.

At Catalyst, we believe change is achievable through a flexible, respectful, inclusive and non-judgemental approach. If you bring kindness, integrity and commitment, and want to help deliver a service that makes a real difference to people in moments of crisis, we would love to hear from you.

Location Hybrid, ability to travel to Safe Haven sites in Woking, Guildford and Aldershot. Minimum two days per week at Catalyst Support's office in Woking

Salary £30,000–£33,000 pro rata plus on-call allowance

Work pattern 28 hours per week, including evening and weekend hours

Contract type Fixed term until 31 March 2027, with the possibility of extension.

About Catalyst Support

Through Community, Specialist and Outreach services, we support recovery, mental health, and wellbeing - together every step of the way.

Key Responsibilities

• Manage rotas, ensuring there is adequate cover for holiday and sickness
• Solve issues of staff cover with partner organisations as they arise
• Undertake monthly team meetings with all Safe Haven staff
• Deliver one to one supervision for staff, ensuring all performance issues, complaints and support needs are addressed
• Support with annual appraisals for Safe Haven staff
• Ensure all Catalyst staff are following the incident management process and utilising the on-call rota 
• Participate in the on-call rota, ensuring you are able to respond to urgent calls, follow-up and report incidents during Safe Haven opening times
• Attend any necessary meetings to meet the needs of Safe Haven
• Liaise with the Senior Manager and Director of Services in preparation for the Service Review and Steering Group Meetings in relation to service delivery
• Work with the Senior Manager around operational efficiencies and ensure the service follows best practice
• Work with the Senior Manager around any complaints, grievances and serious performance issues
• Work as part of a team of Team Leads and communicate well with colleagues working from different locations
• Develop relationships with service users, carers and statutory and non-statutory organisations, in order to provide more integrated preventative and crisis management provision
• Ensure high quality services are delivered consistently and adhere to best practice guidelines, including safeguarding and safe practice.
• Take responsibility for personal development, identifying personal training needs and participate in regular supervision and appraisal
• Work within the Catalyst governance framework
• Work 1 shift a month at a Safe Haven site (minimum 10 a year), to be paid additionally to Team Lead hours at Support Worker rate

About you

• We’re looking for someone who can bring compassion, confidence and strong leadership to a busy out-of-hours mental health support service. You will be someone who:
• Has experience working in social care, mental health, crisis support or a similar community-based service.
• Has experience supervising, supporting or mentoring staff and/or volunteers.
• Can build positive working relationships with statutory, voluntary and community partners.
• Understands safeguarding, confidentiality, consent, information sharing and GDPR
• Can support staff wellbeing and address performance or support needs appropriately
• Communicates clearly and confidently, both verbally and in writing.
• Is organised, with good administrative, recording and reporting skills
• Can remain calm under pressure and respond confidently to urgent or sensitive situations
• Is able to work on your own initiative while also contributing positively as part of a wider team
• Is committed to delivering high-quality, safe and inclusive services
• Understands and values equality, diversity and equal opportunities
• Is confident using IT systems and databases
• Is able to work flexibly across locations, including evenings, weekends and on-call responsibilities
• Brings Catalyst’s values of kindness, commitment and integrity to everything you do.

Benefits 

26 days annual leave plus bank holidays (increasing with service)
Pension scheme and access to Simply Health (including optical, dental and counselling sessions)
Birthday leave, employee discounts, and flexible working wherever possible
Supportive probation, sick pay after probation and access to our employee assistance programme

Safeguarding & Checks

This post is subject to the Disclosure and Barring Service (DBS) check at an enhanced level.
Please note past drug and/or alcohol or criminality history will not necessarily discount you from undertaking this role. We encourage applications from people with lived experience where appropriate
All applicants must have a valid right to work in the UK

Catalyst Support is an equal opportunities employer. We celebrate difference and are committed to fairness, accessibility, and inclusion throughout recruitment and employment. Please let us know if you require any adjustments to support your application.

Senior Academic Representation Coordinator

Are you passionate about empowering others to be heard and drive meaningful change?

Do you want to help student leaders navigate the higher education landscape and shape their academic experiences?

Then we’d love you to join us as our Academic Representation Senior Coordinator! You’ll be responsible for leading operational delivery of academic representation systems across departments and faculties, creating an empowering and supportive environment to ensure students have an active voice in shaping their academic experiences. In this role you’ll coach senior student leaders, manage high impact volunteers, and build collaborative voice mechanisms in partnership with university stakeholders.

The Role

Role: Academic Representation Senior Coordinator
Hours: 35-hours per week (to be worked flexibly)
Salary: Grade C £31,357.00 to £35,550.18 per annum
Contract: Permanent
Location: Exeter/Hybrid

Who are we?

The Students’ Guild is the University of Exeter’s students’ union, led by students for students. We’re an independent charity, offering a wide range of opportunities, services and support to help students get the most out of their unique journeys at university. This includes everything from social activities to making sure things are going well on their academic course. We have nearly 300 student groups and all of our work is led by, and in the best interest of, our members.

The Guild is a truly rewarding place to work. Our talented and passionate staff make a real difference to the lives of students every single day, working together to achieve the Guild’s purpose: to shape an excellent student experience for all students at Exeter by empowering them to take their place in the world and make a positive difference. We are looking for people who recognise that the Guild is student-led and share a genuine passion for student engagement and empowerment. If you share a commitment to our values and want to be part of a radically inclusive organisation with a seriously exciting future ahead, we can’t wait to hear from you.

What will you bring?

• You’ll be able to create and embed inclusive volunteer practices and support systems that empower a diverse range of student leaders to be impactful.
• You’ll know how to navigate complex university policies or higher education topics, translating them into practical insights that empower student leaders to lobby for change.
• You’ll be skilled in managing operational processes, project timelines, and resources to ensure academic representation systems run effectively.

To view the role profile and to find out more about working with us and how we help our students LOVE Exeter, please visit our website.

We offer lots of great benefits including enhanced family pay, at least 6-weeks’ holiday, sustainable travel incentives, access to exclusive discounts and perks and a free confidential advice service. We’re committed to helping you achieve a healthy balance between your work and home life through a real commitment to flexible and hybrid working. We also provide access to great development opportunities, including a personal development budget for you to spend on sharpening your skills. We’ll also help you to gain valuable experience, ensuring that you have opportunities to grow your career both here at the Guild and beyond.

Inclusion is central to the Guild. We approach our work collaboratively, empower our people and celebrate our uniqueness. If you’re driven to empower others and achieve great things, you’ll fit right in. Our people are proud of who they are and value each other’s differences, and we are committed to creating a diverse community that is radically inclusive of race, gender, age, religion, identity and experience.

How to Apply

NOTE: To apply for this position, you will need to submit your application via our recruitment portal located on our website. 

Application Timeline:

• Closing Date: 10am on Wednesday 26 August, 2026
• Shortlisting: Thursday 27 August, 2026
• Interviews: Wednesday 2 September, 2026

You will need to provide an up-to-date copy of your CV, and answer the following questions related to the person specification for the role:

• Please outline your experience of supporting and managing diverse volunteers to deliver positive impact.
• Please tell us about your approach to empowering others to understand, navigate and challenge complex policies or decision-making.
• What is your understanding of our values, and how would you use them to support student representatives in the Guild?

Please note:

• We will contact you to let you know the outcome of your application. This can sometimes take a few days.
• You must be able to provide proof of your right to work in the UK before starting work with us. We are not currently able to sponsor employees requiring a visa.
• Unfortunately, if we receive your application after the closing date, we will not be able to consider it.

Meet your new Manager, Tom Clemo Academic Representation Manager

If you’d like an informal chat with me to find out more about the role, the team and what we’re looking for in the Academic Representation Senior Coordinator role, you can get in touch using the details located on our website.

About the role

This is a role for an experienced financial leader who can think strategically to ensure financial sustainability and resilience. You will enjoy being part of a mission driven team, be able to translate numbers into insight, and understand the importance of relationships, collaboration and trust.

Who We Are

Merton Connected strengthens the voluntary, community and faith sector and supports organisations across the borough through training, advice, volunteering and partnership building. We pioneered social prescribing in Merton, now embedded in every GP practice for over a decade, and deliver services including Healthwatch Merton, the Home Visits Library and Merton Giving, the borough’s place-based giving scheme. 

Our new 2025–2030 Strategy sets out a bold vision: A borough recognised for resilience, inclusion and community connection. To achieve this, we need strong internal foundations, and that includes a confident, people‑centred Finance Manager who can help us grow sustainably, work collaboratively, and prepare for the challenges facing the sector.

Our strategy commits us to being:

• A Convenor - bringing people together.
• A Capacity Builder - strengthening organisations.
• An Incubator - developing new ideas.
• An Amplifier - making community voices heard.

 To deliver this, we need financial leadership that is:

• Strategic but not disruptive
• Supportive, not siloed.
• Collaborative, not transactional
• Forward looking and resilient

You will help ensure Merton Connected remains financially strong, transparent, and sustainable for the future while maintaining excellent relationships with partners, funders, commissioners and community organisations.

KEY RESPONSIBILITIES

 Strategic Financial Leadership

• Support long term financial planning, scenario modelling, and risk management, including exploring income diversification.
• Ensure financial systems remain proportionate, efficient, and aligned with our strategic pillars.
• Help the organisation prepare for sector wide challenges such as rising demand, funding pressures, and increased complexity.
• Support the Quarterly Finance Sub Committee Meetings and attend Board Meetings

 Annual Accounts and Audit

• Prepare year‑end accounts in line with the Charities SORP.
• Work closely with auditors to ensure a smooth, timely audit process.
• Draft the financial commentary for the Trustees’ Annual Report.
• Ensure compliance with legal and regulatory requirements, including Charity Commission, Companies House, and HMRC.

Oversight of Day to Day Finance Operations

• Produce clear, accurate quarterly management accounts and cash flow forecasts with meaningful commentary.
• Work closely with the Assistant Accountant, providing them with support and direction.
• Maintain oversight of income, expenditure, payroll, reconciliations, and journals.
• Ensure robust tracking of restricted funds, project budgets, and grant reporting.
• Strengthen internal controls and financial procedures.

 Building Strong Relationships Across the Organisation

• Work collaboratively with department leads, supporting them to understand budgets and forecasts.
• Communicate financial information to colleagues and the Board in a clear, supportive, and accessible way.
• Contribute to a positive, team‑centred culture that reflects our values of Empowering, Collaborative and Inclusive.

 Customer relations with partners and funders

• Provide timely, accurate financial information for commissioners, funders, and partners.
• Build confidence with stakeholders through professionalism, clarity, and responsiveness.
• Support collaborative funding bids, shared investment pathways, and partnership‑led projects - aligning with our Convenor and Incubator roles.

 Support innovation and organisational development

• Work with Head of Operations to develop and embed robust and effective financial systems
• Help us test new approaches, pilot ideas, and strengthen our internal resilience.
• Ensure financial systems support accurate and timely information, as well as innovation and collaboration.
• Contribute to business planning, strategic development, and organisational learning.

PERSON SPECIFICATION

 Essential

• Qualified accountant (ACA, ACCA, CIMA or equivalent).
• Experience producing management accounts and year‑end accounts in the charity sector.
• Strong understanding of restricted funds, project accounting, and the Charities SORP.
• Excellent communication and interpersonal skills - able to build trust with colleagues, trustees, and partners.
• A collaborative, team‑centred approach.
• Ability to think strategically and anticipate future challenges.
• Commitment to our values: Empowering, Collaborative, Inclusive.
• Ability to present reports to the Finance Sub Committee and Board
• Ability to represent the organisation with funders stakeholders when needed.
• Familiarity with MS Office applications including Word, Excel, Teams and Sharepoint
• Commitment to confidentiality, safeguarding, equality and diversity.

Desirable

• Experience in infrastructure, health, community, or multi funded charities.
• Familiarity with NHS/ICB (Integrated Care Board)  funded programmes or local authority contracts.
• Experience with cloud based accounting systems such as Xero, Sage or QuickBooks
• Understanding of the voluntary sector landscape and its emerging pressures.

Who This Role Is Perfect For

Someone who:

• Brings solid charity financial management and reporting experience.
• Enjoys being part of a friendly, purpose‑driven team.
• Communicates well with non‑finance colleagues.
• Can balance strategic thinking with hands‑on oversight.
• Values relationships as much as spreadsheets.
• Wants to help build a more resilient, connected, and inclusive Merton 

ABOUT US
The Launchpad Collective (TLC) is a charity supporting refugee job seekers to become work ready and connect with inclusive employers. We are values-led, steered by lived experience, and committed to equity and empowerment.
We particularly welcome applications from people with lived experience of seeking sanctuary in the UK. 

ROLE PURPOSE
You'll be the main point of contact for clients throughout their Tailored Support journey. This involves making sure they feel part of the TLC family, understand each stage of their support, and always know who to turn to with a problem. Additionally,
you’ll be growing and developing TLC's Tailored Support department. Lived experience of the challenges clients face is central to the role, helping you offer the understanding and encouragement clients need to keep going through setbacks.

Shape the future of play and early intervention services for disabled children while leading strategic innovation at one of the UK's most impactful disability charities.

About Newlife
As one of the UK's leading charities providing essential specialist equipment to children with disabilities, Newlife is dedicated to making life better - for the families we serve, and for the people who help us to make that happen.

Through grants and emergency equipment loans, we ensure children get the vital equipment they need, when they need it, while our free nurse helpline offers crucial support and information – as well as a listening ear. Our campaigns help to give children with disabilities and their families a voice, advocating for change to benefit the families we serve.

Across the whole of Newlife, our teams are crucial to our success – it's not just a job; here you'll be helping us to change lives every day.

What you'll be doing
You will lead the development and delivery of innovative services that improve the lives of disabled children and their families through play, early intervention and inclusive practice. Working closely with families, healthcare professionals, education providers and community partners, you will identify emerging needs, drive service improvement and develop approaches that increase impact, reach and sustainability.

A key focus will be shaping the future of Newlife's play offer, including Community Play programmes, Play Pods and the development of new Early Years services. You will ensure services are informed by evidence, family insight and best practice in child development, inclusion and play.

Your key responsibilities
Lead the development, delivery and continuous improvement of Early Intervention and Play Services
Develop and implement service strategies that support organisational priorities, growth and sustainability
Champion play, early intervention and inclusive practice as tools for improving outcomes
Ensure lived experience and co-production are embedded within service design, delivery and evaluation
Develop strong relationships with early years providers, healthcare professionals, local authorities and sector organisations
Contribute to funding bids, business cases and partnership proposals
Provide effective leadership and development for teams
Contribute to the wider strategic leadership of Newlife as a member of the Charity Leadership Team
What you'll bring
Qualifications & Training

Degree level qualification or equivalent professional experience in Education, Occupational Therapy, Play Therapy or Speech and Language Therapy
Evidence of continuing professional development relevant to early years, education, disability, family support or service leadership
Knowledge & Experience

Significant experience of leading and developing services within early years, education, disability, family support, health or community settings
Experience of managing teams and service performance
Experience of delivering services that improve outcomes for disabled children and their families
Experience of developing programmes or interventions that support child development, participation and wellbeing
Experience of working across health, education and social care systems
Experience of partnership working with professionals, commissioners and sector partners
Experience of service improvement, safeguarding, quality assurance and risk management
Experience of service growth, business development or income generation
Experience of co-production, participation or embedding lived experience within service development
Experience of developing business cases, funding proposals or service development initiatives
Experience of strategic planning and organisational development
Skills

Strong understanding of child development, disability and the importance of early intervention
Knowledge of inclusive practice and strategies to supporting disabled children and their families
Knowledge of play-based approaches to learning, development and participation
Understanding of integrated working across health, education and social care
Understanding of co-production and lived experience approaches
Strategic leadership and people management skills
Excellent communication, influencing and relationship-building skills
Strong organisational, analytical and project management skills
Knowledge of safeguarding, governance and regulatory requirements
Commitment to inclusion, equity and family-centred practice
Passion for improving outcomes and opportunities for disabled children and their families
Leadership Expectations

Early Years qualification or relevant professional qualification
Knowledge of the Early Years Foundation Stage (EYFS), SEND reforms and code of practice and related therapy frameworks
Experience of community-based play, early intervention or family support services
Experience of developing inclusive play opportunities for disabled children
Experience of digital or technology-enabled service delivery
As a member of the Charity Leadership Team, contribute to the strategic leadership and development of Newlife
Act as an ambassador for the charity and its values
Foster a culture of inclusion, collaboration and continuous improvement
Lead by example and demonstrate Newlife's values in all aspects of work
Support organisational growth, innovation and sustainability
Work collaboratively across departments to maximise impact, reach and opportunities for disabled children and their families
Demonstrate a strong commitment to the rights, inclusion and participation of disabled children and their families, ensuring their voices and experiences inform service development and decision-making

If you're ready to lead transformational change in early intervention services and make a lasting impact on the lives of disabled children and their families, we'd love to hear from you.

Please note DBS check will be required for this role.

Impact and Evaluation Lead
 Permanent, Full time – 35 hours per week |  £33,500 per annum | Ambleside preferred, with hybrid working considered (Ambleside/Bradford)
 

Join Our Team: Help us prove what works. Help us do even more of it.

At Brathay, we believe every child and young person deserves the opportunity to feel like their best self and thrive within their community.
 

For 80 years, we've been creating life-changing opportunities through community early help, youth work, outdoor learning and experiential programmes. Every year we work alongside thousands of children, young people, families, schools and communities across the UK, helping to build their brighter futures.

We're now looking for an exceptional Impact and Evaluation Lead to help us understand, evidence and strengthen the difference our work makes.

This is a pivotal role at the heart of our organisation. You'll champion high-quality data and reporting. You'll work with colleagues across the organisation to improve data quality, develop meaningful dashboards and reports, and ensure information is used. Your work will help shape strategic decision-making, strengthen funding relationships, support innovation and, most importantly, ensure we continue delivering meaningful outcomes for children and young people.

If you're passionate about turning data into insight, evidence into action, and stories into influence, we'd love to hear from you.

What You'll Do

As our Impact and Evaluation Lead, you will:

• Lead and develop Brathay's organisation-wide impact and evaluation framework
• Maintain and develop robust, practical approaches to measuring outcomes and impact
• Analyse quantitative and qualitative data to generate meaningful insights
• Translate complex information into compelling reports, dashboards and impact stories
• Work closely with delivery teams to embed a culture of learning, reflection and evidence-informed practice
• Support teams to collect high-quality monitoring and evaluation data
• Produce reports for funders, commissioners, trustees and senior leaders
• Identify opportunities to strengthen our evidence base and demonstrate social value
• Champion continuous improvement by ensuring learning influences future programme design and delivery

We're Looking For Someone Who

• Has experience leading impact, evaluation, research or performance measurement activity.
• Can confidently analyse and interpret data from multiple sources.
• Enjoys transforming evidence into clear, engaging and influential narratives.
• Can balance strategic thinking with practical implementation.
• Builds trusting relationships, collaborates and influences colleagues at all levels.
• Is curious, analytical and committed to learning.
• Shares our passion for improving outcomes for children, young people and communities.
• Understands outcomes-based approaches within charities, education, youth work, community development or related sectors.

Whether your background is in evaluation, research, service improvement, insight, impact measurement or performance management, we are interested in hearing from people who can bring expertise, energy and fresh thinking to this important role.

Why Join Brathay?
 

At Brathay, you'll join a values-led organisation where learning, innovation and collaboration are at the heart of everything we do.

You'll have the opportunity to:

• Develop and influence how impact is understood and utilised across the organisation.
• Work alongside passionate colleagues who are committed to changing lives.
• Help strengthen services that support children, young people and families.
• Contribute to national conversations on youth work, outdoor learning and early help.
• Develop innovative approaches to evidence, learning and impact.
• Be part of an organisation with an ambitious vision and a strong track record of delivery.

Most importantly, your work will help ensure that the voices, experiences and outcomes of children and young people are at the centre of our decision-making.

A Career with Purpose

Behind every dataset is a young person who has gained confidence.

Behind every outcome measure is a young person that feels better supported.

Behind every evaluation report is an opportunity to improve lives.

If you're excited by the idea of using evidence, insight and learning to create lasting change, we'd love you to join us.

Apply Now

Your expertise could help us demonstrate our impact, improve our practice and create even more opportunities for children and young people to thrive.

Closing Date: Noon Monday 10th August

Interview Date: Wednesday 19th or Friday 21st August (Interview will be on one day only, in Ambleside)
 

Brathay Trust is committed to safeguarding and promoting the welfare of children and young people. All successful applicants will be subject to appropriate safeguarding and recruitment checks.
 

Brathay is committed to building a diverse and inclusive workforce and welcomes applications from all backgrounds and communities.

In this brand-new role, you will take the lead on supporting our young carers, volunteer mentors, and partner schools—making a real, lasting difference in the community and to the young carers we support. 
Our vision is for all young carers to flourish. Through long-term mentoring, group programmes, and our annual Aspirations Conference, we help young people succeed in education, build confidence, and unlock future opportunities. We are looking for an experienced, enthusiastic self-starter who is genuinely passionate about helping others thrive.

You’ll be right at the heart of our service delivery—whether you’re working directly with inspiring young people, empowering our volunteer mentors, or collaborating with the wider team on fundraising and events. Alongside being part of a supportive team, this role has a degree of autonomy, meaning you'll need the excellent organisational skills to manage your own day, the interpersonal spark to build strong relationships, and the flexibility for evening work.

Main Responsibilities

• Service delivery lead in Wiltshire of all YCDT programmes

• Volunteer recruitment, training, management and supervision

• Supporting young carers to achieve their educational potential

• Monitoring and evaluation

As our Head of Belonging (Equity, Equality, Diversity and Inclusion), you will lead the development and implementation of BUCS' Belonging Strategy and Diversity and Inclusion Action Plan (DIAP), ensuring EEDI is embedded throughout our organisation, programmes and culture.

Working closely with colleagues across BUCS and a wide range of external stakeholders, you will provide strategic leadership and expert guidance to influence positive change. From reviewing competitions and events through an EEDI lens to supporting governance, people practices and organisational policy, you'll play a key role in helping us deliver our mission of placing sport and active wellbeing at the heart of the student experience.

Reporting to the Director of Business Operations, you will be a member of the Management Team and will lead organisation-wide initiatives that create lasting impact.

Job Title: Planning and Performance Lead

Location: Hybrid with 1 day per week in the London Office

Hours:  35 hours per week                  

Contract type: Permanent

Salary:  £50,430 per annum

What we do: We help young people through cancer

How we work: We’re Determined, United, Spirited and Kind

What we’re looking for:

• Someone with experience of developing and implementing organisation-wide business planning and performance management processes.
• Someone with the ability to understand and align strategy, business priorities and financial budgets.
• Someone who has experience of designing, monitoring and reporting on KPI’s.
• Someone with the confidence of engaging and influence senior leaders and key stakeholders at every level.

Key dates:

Applications by 14th August. 1st Stage Interviews: 9th September (online) and 2nd Stage interviews: 16th September in person at our London Office.

How to apply:

You’ll need to register on our portal, complete a short application and answer four questions about your skills and experience in relation to the role.

What we offer:

• Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly reset days to step away from day to day work and refocus.
• Flexible bank holidays: the option to swap five UK public holidays (except 25th, 26th December, and 1st January or any substitute bank holidays for these dates) for other dates off.
• Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
• Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
• Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
• Health Cashback Plan: access a health cashback plan to cover medical expenses.
• Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
• Discount scheme: access exclusive savings at various high street retailers and gyms.
• Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.

Our commitment to inclusion and accessibility: 

At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us.

Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.
Should you require any assistance or adjustments to support your interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don’t hesitate to get in touch with the HR Team and we will do our best to accommodate your request. 

We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description and shortlisting questions.

To opt into this scheme, please enter ‘yes’ in the appropriate question on the application form.

Please note that in recruitment campaigns with a high volume of candidates opting into the scheme, interview offers will be made only to those who best meet the essential criteria and provide the strongest responses to the shortlisting questions. 

We are unable to offer individual feedback at the shortlisting stage. 

Privacy and Safeguarding: 

At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support.Our safeguarding responsibilities extendto the children and adults who work to support the charity, who we also have a duty of care to protect.Safeguarding isat the forefront of each activity we carry out.In line with our approach, this role issubject to a DBS check(Disclosure and Barring Service). 

For information on how we collect, store and process personal data please contact the HR Team.

Prostate Cancer Research (PCR) is a research and patient engagement organisation dedicated to creating a future where prostate cancer no longer threatens lives. Through research, innovation, policy & advocacy, and patient empowerment, we work to accelerate breakthroughs in prevention, diagnosis, treatment and care, while ensuring that the benefits of progress reach every community affected by the disease. Our goal is simple: to detect prostate cancer earlier, improve outcomes, reduce inequalities and transform the future of care for all men affected by prostate cancer.

Over the past three years, PCR has won:  

• Fundraising Charity of the Year (Large) at the National Fundraising Awards 2026 
• Excellence in Collaboration and Partnerships for our 'Real Talk' campaign with Ipsen at the PMEA Awards 2025
• Excellence in Healthcare Partnerships at the Communiqué 2025 Awards

We are seeking a strategic, proactive and relationship-focused Senior Corporate Partnerships Manager to lead the growth and delivery of our corporate partnerships’ portfolio. This role sits at the heart of our ambition to expand and diversify corporate income, building high-value, long-term relationships across a range of industries and cementing corporate fundraising as a core income stream for PCR.

PCR is at a key moment with our corporate fundraising activities as we are significantly expanding our engagement with a variety of industries and delivering meaningful strategic partnerships that drive income, raise brand awareness through impact-driven campaigns, and add value to our work through access to relevant services and expertise.

As PCR embarks on its new five-year strategy, this role offers an exciting opportunity to build on existing foundations and lead across the full breadth of corporate engagement – from new business strategy, prospecting and pitching, to developing employee fundraising and awareness activities, managing high-value partnerships, and shaping strategic, multi‑year opportunities.

You will work closely with colleagues in areas such as Marketing & Communications, Events & Community, and Major Donors, and play a central role in identifying cross-team opportunities, leading excellent supporter stewardship and embedding effective partnership management across the charity’s programmes of work. You will be responsible for growing the new business pipeline, developing compelling propositions, managing key corporate relationships and driving cross-team collaboration that enables meaningful engagement and sustained income growth.

The ideal candidate will have proven experience in corporate fundraising or partnership development, with a strong track record of securing and managing corporate partnerships, developing new business pipelines, and building relationships across multiple stakeholders and workstreams. Above all, they will be driven by the opportunity to connect organisations with impactful work that improves outcomes for people affected by prostate cancer.

As part of representing PCR, the role may involve UK-based travel, including attendance at meetings, conferences, briefings, and key industry events.

Key Responsibilities

New Business Development & Pipeline Growth

• Lead the development and delivery of PCR’s corporate new business strategy, identifying, qualifying and prioritising high-value prospects across diverse sectors, including finance, retail, technology, hospitality, manufacturing and professional services.
• Own and manage a structured new business pipeline, ensuring prospects are recorded, stewarded and progressed according to agreed KPIs, income targets and strategic priorities.
• Develop tailored propositions, outreach strategies, cultivation plans and pitch materials that secure interest in Charity of the Year (COTY), strategic partnerships, sponsorship and employee fundraising opportunities.

Corporate Partnership Management & Delivery

• Lead the delivery and account management of high-quality partnership activity across events, campaigns, sponsorships, corporate donations and fundraising initiatives, ensuring partners receive excellent stewardship and clear impact reporting.
• Oversee planning and activation for employee fundraising and engagement activities, working closely with the Events & Community team to maximise partner participation, supporter experience and income.
• Lead the development of proposals, stewardship reports, presentations and corporate-specific content that demonstrate impact, deepen engagement and inspire continued support.
• Establish partnership governance requirements, including creating partnership agreements, managing renewals, tracking financials and reporting progress against milestones.

Cross‑Team Collaboration

• Lead cross-team collaboration with colleagues across PCR to build cohesive supporter journeys, integrated cultivation opportunities and shared approaches to partnership delivery.
• Oversee the development of bespoke fundraising assets, employee engagement materials and corporate-specific supporter journeys.
• Identify potential high‑value prospects within existing public fundraising audiences and internal networks, ensuring warm leads are effectively stewarded.

Corporate Patient Representatives Programme

• Oversee PCR’s growing Corporate Patient Representatives programme, ensuring effective planning, recruitment, scheduling, logistics and feedback processes are in place.
• Ensure high-quality governance, tracking and stewardship of Patient Representatives to strengthen engagement, manage risk and enable sustainable expansion of the programme.

Content Development & Insight Gathering

• Lead the development of corporate-focused case studies and materials, including themes such as workplace health, EDI resource groups, “men’s health in business” and partner-specific stories.
• Use insights from existing and prospective partners to inform product development, partnership offers, event design, stewardship improvements and future income growth.
• Work closely with Marketing & Communications to develop and update PCR’s corporate partnership webpages and create engaging content for social media.

Representing PCR

• Represent the Partnerships Team at corporate meetings, stewarding events, industry networking sessions and cultivation opportunities.
• Help amplify PCR’s mission and vision, contributing to the wider strategy of positioning PCR as a compelling and values‑aligned corporate partner.

Skills and Competencies

Our ideal candidate would have the following:

Experience

• Significant experience leading and managing corporate fundraising activities including relationship development, partnership or supporter engagement.
• Proven experience researching, assessing and converting prospects into new business opportunities.
• Demonstrated experience building and managing relationships internally and with senior external stakeholders, with the confidence to engage new prospects and nurture established corporate contacts.
• Experience leading or overseeing events, campaigns or employee fundraising activities.
• Experience developing pitches, proposals, reports or persuasive written materials that secure new or grow existing partnerships.
• Experience working cross‑functionally – ideally with fundraising, marketing, research and/or programme delivery teams.
• Experience managing income and expenditure budgets and tracking/reporting financials.
• Confident using CRM systems and maintaining accurate, organised records of pipeline activity.
• Confident using Microsoft Office suite, in particular Word, PowerPoint, Excel.
• Understanding of GDPR and UK fundraising regulations.
• Ability to identify and escalate risks, while proactively identifying opportunities for improvement.

Skills

• Excellent verbal and written communication skills, able to build rapport quickly, influence senior stakeholders and adapt messaging for different audiences.
• Confident working independently, using initiative to research areas of work and proactively identify solutions.
• Strong organisational and project management skills, with the ability to balance multiple priorities, deadlines and stakeholder needs.
• Strategic and creative problem-solver, able to identify opportunities, develop compelling propositions and think commercially about partnership value.
• Strong collaborator with the ability to lead work across departments and bring colleagues together around shared partnership opportunities.

Personal Attributes

• Purpose driven, enthusiastic and committed to delivering excellent experiences for corporate partners and supporters.
• Curious, proactive and solution-orientated, with the confidence to take initiative and make sound decisions.
• Values‑led and aligned with PCR’s mission to improve outcomes for people with prostate cancer.
• Comfortable working in a fast‑moving environment with shifting priorities and emerging opportunities.
• Able to work independently, manage competing priorities and lead collaborative work as part of a team.
• Willingness to attend events that occasionally may be outside of typical working hours.
• Willingness and ability to undertake UK travel for meetings, events and cultivation.

Other

• This role requires in-person meetings and attendance at our office in central London. Candidates must be willing to travel into London and attend regular meetings with internal and external stakeholders.

Desirable criteria

• Understanding of the challenges facing people affected by prostate cancer in the UK.
• Ability to use AI tools such as CoPilot to support the initial stages of ideas or concept development.

Benefits of working for PCR

• You will see the difference your work makes straight away, sitting at the heart of our corporate relationships and helping businesses engage across all our activities.
• We take career development and progression seriously, investing in great staff members. Our retention rate is 10x the sector average.
• Budgets follow results. When something works, we invest more, giving you the backing to scale effective and impactful activities.
• We value our people, with flexible working, private BUPA healthcare, a competitive pension, a dedicated training budget, and more.

How To Apply

Please apply by submitting your CV and a short supporting statement (maximum 600 words) outlining why you would like the role and why you think you’d be a good fit, giving examples of previous experience.

There will be a one two-stage interview process. The first interview will be online, and the second will be an in-person interview at our office in London.

For more information about the role, please contact our hiring team at the email provided in the full job description for an informal chat.

For more information about our organisation, visit the Prostate Cancer Research website, the Prostate Progress webpage and the PCR online patient resource, The Infopool.

PCR is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals regardless of their race, gender, disability, religion/belief, sexual orientation, or age.

 Key responsibilities:
The Marketing Officer (Retention) at CBM UK is an important role in making our lifechanging work possible. The position holder is responsible for producing direct mail and digital fundraising appeals for individual supporter audiences that will elicit strong engagement and ongoing financial support.
Working closely with the Head of Marketing and across the Fundraising, Impact and Communications department, the Marketing Officer (Retention) plans and delivers 10-12 fundraising appeals per year to existing supporters. These include one off cash fundraising appeals, newsletters, and prayer diaries, which are produced through working with external copywriters, designers and printers. The role works across multiple
marketing channels, including direct mail, email, web, and telephone, towards an agreed income target.
The position holder also supports the development of fundraising plans, supporter
(customer) journeys, and the testing of new channels and messaging.
Cultivation appeals (60%)
a. Direct mail: Deliver regular and inspiring off-line direct mail campaigns to existing supporters on time and within budget. The role-holder will plan, co-ordinate and prepare fundraising appeals. This involves creating briefs, working alongside
freelance copywriters and designers, and managing print and fulfilment suppliers.
b. Email marketing: Plan, build, and send mass marketing and fundraising emails to existing supporters.
c. Online landing pages: Build landing pages (using WordPress) to support individual fundraising and offline marketing appeals. Ensuring landing pages on the CBM website are integrated with offline appeals and are engaging to existing audiences. This includes utilising Search Engine Optimisation tools aimed at maximising online traffic and income.
d. Newsletters and prayer diaries: Lead on the planning and implementation of reporting back to existing supporters about CBM UK’s work as part of their donor journey, through delivering supporter newsletters, e-news, and prayer diaries, currently produced three times per year.
e. Internal briefings: Prepare internal marketing materials for colleagues and provide briefings for supporter facing teams ahead of each appeal.
f. Agency and freelancer management: Develop excellent working relationships with existing and new agencies and suppliers, including marketing agencies, freelance copywriters and designers, print suppliers, and mailing houses. Evaluate and source new agencies and suppliers as appropriate.
High donor fundraising (20%)
a. High donor direct mail: Lead on CBM UK’s high donor fundraising programme, through planning and managing regular direct mail communications and fundraising asks to this segment of supporters, working towards achieving annual income targets.
b. Relationship development: Work alongside the Supporter Relations team to develop and carry out a donor journey for high donors, including the planning,
briefing and reporting of personalised communications, carried out by the Supporter Relations team through phone, email, and post.
Planning and reporting (10%)
a. Analysis and reporting: Review appeal performance against key performance indicators (response rates, average value, net income) to report back and provide learnings to support decision making around future activity.
b. Data and CRM handling: Develop a good knowledge of the CRM system (SalesForce), including the creation of data briefs and appeal selections through the CRM, and ensuring clear recording and reporting of direct marketing activity.
Other (10%)
a. Sector knowledge: Maintain awareness and anticipation of charity sector trends relating to direct marketing and keep abreast of competitor activities to enable CBM to respond and adapt quickly where appropriate.
b. Communication guidelines: Ensure the consistent implementation of CBMs brand, key messages and style guide in fundraising activities.
c. Compliance and data protection: Awareness of, and compliance across direct marketing, of Fundraising Regulator and Data Protection legal requirements (GDPR and PECR).
d. Collaboration and integration: Work alongside other teams, including the CBM Global Federation, to maximise collaboration opportunities and integrated working. Ensure fundraising plans are shared across departments.

In developing and testing new fundraising approaches, messaging, and channels, the role holder is part of a culture of enthusiasm, continual improvement and success which reflects the ambitions of CBM UK. The role may also include occasional working out of normal office hours, agreed in advance, and occasional travel in the UK, as well as the possibility of travel internationall

Please download the recruitment pack for full details.