Are you passionate about volunteering?

Do you have experience managing all aspects of a volunteer programme, from attracting and recruiting volunteers to keeping them engaged and motivated?

Would you like to be the lead for our volunteering programme and expand it across our organisation?

Do you want some flexibility to work your weekly hours around other commitments?

This is a brand-new role and we’re looking for someone who can drive, develop and manage our volunteering offer. You’ll have a unique and rewarding opportunity to achieve the volunteering aspirations of one of the country's best-known charities. 

We are One YMCA, a successful and respected regional YMCA serving Hertfordshire, Bedfordshire & Buckinghamshire. We provide a range of social housing, health & wellbeing, children and family services for the benefit of local communities from multiple sites across these regions. We already have a volunteering programme in place, but it is limited, and we want to expand its scope across our organisation.

We’re an ambitious charity and we have a big goal – which we call Mission 25 - to double our impact in the communities we serve by 2025. Volunteers will play a vital role in helping us to achieve this, and so will you!

How you'll help us:

• You’ll be instrumental in growing our volunteer programme and meeting our ambitious Mission 25 targets for volunteer hours.
• You will introduce volunteering to departments in One YMCA which have yet to see the benefits first-hand.
• You’ll be our central resource in supporting volunteers and line managers. This includes helping managers with any challenges that arise with their volunteers, such as people issues.
• You’ll build and develop external partnerships to enable and enhance volunteer recruitment.
• You’ll be comfortable handling the compliance activities too, such as record-keeping, DBS checks and mandatory training.

What you’ll bring:

• You’ll need previous experience managing and expanding all aspects of a volunteer programme (but we’re open-minded about what companies and sectors you have worked in).
• You’ll be a self-starter - able to create, as well as follow, direction.

What you’ll get in return:

• Lots of help, support and appreciation! Although you need to be comfortable in a lead role, you will be part of a friendly and collaborative team, so you’re not on your own. Moreover, managers across the wider organisation are really looking forward to working with you, and they will support you too.
• An impressive tick on the CV plus the personal fulfilment that goes with this. You will achieve a substantial expansion of volunteering across a multi-site organisation, which directly improves the lives of our service users.
• Great benefits – as well as a competitive salary, we offer a Simply Health cash plan, membership at our St Albans Community Gym, life cover and flexible working.

Hours, pay and travel:

• This is a part-time role paying £15,965 per annum (based on a full-time salary of £26,609).
• Working hours are 22.5 per week (equivalent to three days per week) – however, we can be quite flexible on when these are worked. For example, you might work them across four or even five days per week, and this can vary from week to week if that helps you.
• You will need access to a car to travel regularly to our sites across Hertfordshire, Bedfordshire and Buckinghamshire. You won’t be travelling every day – some of your work can be done from home – but we will expect you to be frequently engaging with managers and volunteers in person. We will reimburse mileage incurred in the course of work duties.

HOW TO APPLY:

Important: applications will only be accepted via One YMCA's careers pages. Please make sure you read the instructions at the end of the vacancy listing and include the information we have requested in your covering letter.

The Hepatitis C Trust develops projects nationally where peers use their lived experience of injecting drug use and hepatitis C, to provide education and training, increase hepatitis C awareness, and access to testing and treatment, for people living with hepatitis C.

We are looking for a passionate and skilled peer support lead who has excellent communication and organisational skills to support a pilot of an enhanced hepatitis C test-and-treat service in the Emergency Department (ED) at Bristol Royal Infirmary.

We aim to increase screening of patients, particularly among high impact users, frequent presentations and homeless, using rapid point-of-care tests, and to support those with hepatitis C to effective treatment and care. 

Managed the Hepatitis C Trust, this will be a part of the established Bristol and Severn Hepatitis peer support team.  The post-holder will also work closely with the Hepatitis C specialist nurse treatment team at Bristol Royal Infirmary and with the local Homeless Health service. Data collection of outcomes will be a key element of the role.

This role could be based in one of the following regional offices: Reading, Nairobi, Addis Ababa, Kigali or Dubai.

An excellent opportunity has arisen for a Lead Adviser – System Strengthening to join our Strategic Growth team as our technical expert in this priority proposition area. 

Education Development Trust is an education charity that exists to transform lives by improving education around the world. We work collaboratively with national and local governments, schools and other partners to design and deliver sustainable solutions to improve education.

Our work in System Strengthening involves advice, support and/or interventions intended to improve the effectiveness of bodies such as ministries or inspectorates (and their decentralised branches/implementation agencies at regional and local levels) which have oversight of education systems. It focuses on improving teaching and learning quality across the entire school system (at scale).

The key job objectives include:

• Act as the senior technical expert for the delivery of consultancy assignments or large-scale programmes relevant to System Strengthening.
• Lead and manage teams for the delivery of consultancy assignments.
• Develop core methods, drawing out key insights and learnings from the roleholder’s at scale programme delivery work and drawing on wider international evidence including our public research.
• Lead or contribute to R&D projects and support R&D impact reporting where required.
• Support the embedding of core methods for System Strengthening, reporting to the Head of Consultancy Delivery, including methods statements and related assets.
• Ensure new opportunities in System Strengthening are won using our core methods, where necessary quality assuring technical aspects of both consultancy and larger bids. 
• Represent the organisation as a genuine thought-leader in System Strengthening.
• Support the development of strong client relationships as a basis for growth, building direct relationships and support key stakeholders, including Regional Directors, to strengthen relationships with key clients.
• Support the development and implementation of the Trust’s business development strategy, supporting market analysis and strategy development, advising R&D and Research teams on trends and directions in international education relevant to System Strengthening. 

The successful post-holder will have:

• Demonstrable professional expertise related to education reform at scale and System Strengthening, with associated understanding of education policy and strategic planning, capacity development and reform processes internationally.
• Knowledge of the disciplines relevant to the operation of a consultancy business – business development, marketing, financial management, project management.
• Proven experience as a delivery expert in System Strengthening. 
• Significant experience of managing a portfolio of projects or a complex programme in the proposition area, with the ability to manage a changing portfolio in line with client needs.
• Experience of successful business and strategy development, including at least two of: market analysis, strategy development, product development, thought leadership and client positioning, client relationship management, proposal development, partnership development.
• Proven senior people management and leadership experience.
• Excellent representational, negotiation, influence and interpersonal skills.
• The ability to think strategically, investigating and delivering fit-for-purpose solutions.
• Strong stakeholder management skills, including the ability to influence at senior management level and to work collaboratively across organisational departments.

In return we offer 30 days annual leave, a 6% matched pension scheme, a range of voluntary benefits, excellent training, and family friendly policies to support flexible working.   

Closing date: 27th Sept 2021

Please note, we will be reviewing applications on an ongoing basis and reserve the right to close our vacancies early.

Education Development Trust is committed to safeguarding and promoting the welfare of children and adults whom we work with and come into contact with around the world. All applicants are subject to thorough screening and for applicable roles, successful candidates are subject to relevant criminal record checks with national police authorities or the UK’s Disclosure and Barring Service

Do you have a genuine passion and felt purpose to help people? Would you say that you believe everyone deserves a second chance regardless of their past circumstances? Would you like to be part of an organisation that supports, cares and empowers these individuals?

If you have said yes to all the above, then this could be the perfect role for you!

We are looking for a 3 x Support Worker Leads to join our dynamic team in Luton to provide proactive support to service users who may have a history of/or at risk of offending/re-offending due to mental health concerns.

• 1 x Support Lead (Permanent)
• 2 x Support Lead (12 month Fixed Term Contracts)

As a Support Worker Lead, you will have direct experience of working with adults who have mental health and complex needs; homeless or those at risk of homelessness. You must be able to demonstrate your understanding of the housing and social needs of this client group, therefore if you are passionate about improving the lives of people we support, then we want to hear from you.

About us

The Social Interest Group (SIG) is a leading UK based charity, providing bespoke person centred social and health care solutions. Utilising strength-based models of working, we specialise in rehabilitation and supporting people who have complex needs, empowering them to achieve their full potential. We deliver social and health care services through our subsidiary charities SIG Penrose, SIG Equinox, SIG Investments and Pathways to Independence.

Key Responsibilities:

• Ensuring all individuals assigned to case load have a comprehensive assessment fully completed to a suitably high standard.
• Create and implement support plans with Service Users with realistic and timed outcomes set by the individual.
• Liaise with referral agencies in regards to multi-disciplinary approaches, either pre-referral or once engaged with the service.
• To adhere to local procedures in regards to case management, including the transition from support worker to support assistant.
• Create and maintain strong working relationships with local housing representatives including, but not limited to; Homeless Prevention Officers, Local Landlords, Housing Benefit Team, Allocations Department, Temporary Accommodation, Housing Associations, Hostels, Supported Housing Schemes, Rehab Facilities.
• To understand and adopt the local and central organisational targets and objectives.

Skills Required:

• Appropriate professional qualification: NVQ / Diploma Level 3 in Health & Social Care / Mental Health / Housing or professional equivalent
• Experience of working with individuals who have an offending history, or who are at risk of offending
• Practical experience of drafting and agreeing support plans and providing appropriate interventions for service user
• Experience of working with individuals who have; diagnosed or undiagnosed mental health conditions, learning disabilities, homeless or those at risk of homelessness, offending behaviour
• Proven evidence and experience of successful reintegration of service users into the community
• Understanding and practical application of key legislation regarding social care, housing and mental health
• Excellent and proven ability to form effective positive and motivational relationships
• Able to influence and negotiate positive outcomes with service users external agencies

Benefits of working with us:

• Excellent core and on-going training aligned with personal development plan
• Access to employee assistance programme
• 25 days holiday increasing to 26 days after 2 years and increasing 1 day per year up to 30 days annual leave
• Medi-cash which includes the following:
• Discount gym membership
• Routine eye tests, glasses and contact lenses
• Dental treatment via NHS or Private
• Physiotherapy, Head Massage and a range of other therapies
• Life Assurance

If you wish to work with this challenging yet rewarding client group then this could be a perfect opportunity for you!

All successful applicants will be required to undertake an Enhanced DBS check and provide employment references covering the last 5 years period including one from your most recent employer.

Are you a motivated and dedicated professional who has a strong conviction to safeguarding all people?

In this role you will be responsible for continuing the strategic development of safeguarding within the United Reformed Church and for promoting and disseminating a safeguarding culture throughout all Assembly level teams and programmes.

With extensive experience of advising on a range of safeguarding issues, you will have knowledge in safeguarding case management, preferably in the voluntary sector. Your knowledge of best practice and policy concerning issues related to the protection of children and adults at risk will be key to supporting the synods in the delivery of safeguarding procedures. You will be educated to degree level or equivalent in a relevant field and have excellent communication and interpersonal skills.

We can offer you a flexible work environment with hybrid working from Church House in London and from home.

If you are interested in working for us and can meet the above requirements, please contact us/see our website for an application form (noting that we do not accept CVs).

This post requires an enhanced certificate from the Disclosure and Barring Service.

*Previous applicants need not apply. 

Closing date for applications: 12 noon, Friday 8 October 2021 

Interview date: Tuesday 9 November 2021

London/homebased

With You (formerly Addaction) is a charity providing free, confidential support to people experiencing issues with drugs, alcohol or mental health.

We work with people on their own goals, whether that’s staying safe and healthy, making small changes or stopping an unwanted habit altogether. This means giving people support in a way that’s right for them either face to face in their local service, community, or online.

The charity derives almost all its income from commissioning bodies such as local authorities and NHS Clinical Commissioning Groups. The pattern of provision and the funding priorities are ever changing and the pressure to deliver more for less is ever increasing.

The intention is to establish an integrated business development function that coordinates the expertise and input of departments across the organisation. To achieve this a number of subject matter experts are being sought who will be embedded within specialist teams but who will hold a specific brief for contributing to an invigorated business development programme over the next twelve months.

The areas of expertise being sought are:

• Clinical Service Design- a model of service design that meets actual needs founded upon a co-production and user-led ethos.
• Human Resources Business Partnering - anticipating the people and organisational development implications associated with the development and acquisition of new services.
• Finance Business Partnering - robust financial modelling for the business case that underpins funding proposals.
• Impact Data Analysis - contributing the evidence for what works and for the impact achieved which is derived through rigorous evaluation.
• Graphic Design - the presentation of finding bid materials in a compelling format and underpinned by marketing collateral. 

These roles offer the rare opportunity to apply your subject matter expertise at a strategic business development level and to contribute to a collective effort to achieving lasting change not just for the charity itself but for the people, households and communities that With You supports to be safe and healthy.

How to apply

Application is by way of CV and a Supporting Statement.

About us 
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it. 

About the role 
We are a dynamic, innovative and values-led organisation, with the opportunity and flexibility to develop our services to meet the needs of the people we work with. We are seeking a Clinical Psychologist to work in our South Yorkshire Skylight service. You will join an extraordinary team of frontline coaches and tutors with a focus on people facing homelessness who have survived a range of difficult and traumatic experiences. 
The salary for this role is NHS grade 7/8A equivalent – up to £53,219 depending on experience. (We welcome applications for people to join at band 7 and develop to 8a). The role will be based in our Skylight in South Yorkshire - Manvers, Rotherham with daily travel across the county, as we operate as an outreach service across South Yorkshire.

About you 
We are looking for people who are community focused and driven by shared values. You will look forward to engaging with individuals who have very difficult lives and have struggled to access traditional forms of support. You will have the skills to offer creative and flexible individual work, alongside consultation and reflective practice to core groups, multi-agency networks and the wider system. You will be excited about joining a local team of people who share a commitment to end homelessness and a national team of 11 clinical psychologists and psychotherapists led by our Lead Psychologist.

Crisis Skylight South Yorkshire operates as an outreach model across the county; therefore it is an essential requirement of the role that you have access to a car on a daily basis.

We want Crisis to be an inclusive employer which then reflects our members and the communities we work in. We want to offer opportunities to everyone regardless of their gender, ethnicity, disability, religion, sexual orientation or age. We particularly welcome applications from people with lived experience of homelessness. 

Working at Crisis 
As a member of the team, you will have access to a wide range of employee benefits including: 

- Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
- Mandatory pension scheme, with an employer contribution of 8.5%
- 25 days’ annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

We have 5 staff diversity networks which include Black, Asian and Ethnic people, LGBTQ+ people, those with Lived Experience of Homelessness, Women at Crisis and Disability Awareness.

How to apply 
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below. 
Closing date: Sunday 31st October 2021 (at 23:59) 

Accessibility 
We welcome applications from people who identify as neuro diverse and want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team, contact details can be found on our website.

Registered Charity Numbers: E&W1082947, SC040094

About us 
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it. 

About the role 
We are a dynamic, innovative and values-led organisation, with the opportunity and flexibility to develop our services to meet the needs of the people we work with. We are seeking a Clinical Psychologist to work in our Merseyside Skylight service. You will join an extraordinary team of frontline coaches, tutors and case workers with a focus on people facing homelessness who have survived a range of difficult and traumatic experiences. 

About you 
We are looking for people who are community focused and driven by shared values. You will look forward to engaging with individuals who have very difficult lives and have struggled to access traditional forms of support.

You will have the skills to offer creative and flexible individual work, alongside consultation and reflective practice to core groups, multi-agency networks and the wider system. You will be excited about joining a local team of people who share a commitment to end homelessness and a national team of 11 clinical psychologists and psychotherapists led by our Lead Psychologist.

We want Crisis to be an inclusive employer which then reflects our members and the communities we work in. We want to offer opportunities to everyone regardless of their gender, ethnicity, disability, religion, sexual orientation or age. We particularly welcome applications from people with lived experience of homelessness. 
 

Working at Crisis 
As a member of the team, you will have access to a wide range of employee benefits including: 

- Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
- Mandatory pension scheme, with an employer contribution of 8.5%
- 25 days’ annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

We have 5 staff diversity networks which include Black, Asian and Ethnic people, LGBTQ+ people, those with Lived Experience of Homelessness, Women at Crisis and Disability Awareness.

How to apply 
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below. 
Closing date: Sunday 3rd October 2021 (at 23:59)
Provisional date for interviews is 25th October 2021 (please note that this date could change)

Accessibility 
We welcome applications from people who identify as neuro diverse and want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our recruitment team, contact details can be found on our website.

Registered Charity Numbers: E&W1082947, SC040094

The purpose of the role is to lead the strategic development of data and insight to inform decision making on commissioning treatment and support services for people experiencing gambling harm. The Data and Insight Lead will hold responsibility for creating a data strategy which encompasses organising, governing, analysing and deploying GambleAware’s data assets. The role will provide the organisation with future focused analysis of data across both internal and external datasets, translating and understanding what will be useful to the organisation at a strategic level. The role will include the establishment of a Data Quality Framework, and progress the publication of GambleAware data hosted by the Consumer Data Research Centre. The role will encompass working closely with senior leaders as well as with internal teams.

You will be joining a new team, Evaluation and Monitoring, and we are currently developing the strategic plan for this department including the impact frameworks. The first step is to build capacity within evaluation, where the aim is to: 

• Commission evaluations to underpin GambleAware’s education and treatment commissioning across the spectrum of public health (primary, secondary, tertiary prevention levels) 
• Build the evidence base of what works for whom in education and in treatment to ensure evidence-informed services are developed according to need within a robust and accountable system, and that funding is allocated efficiently and independently.
• Build evaluation capacity across the wider sector.

As a leader, the role will contribute to achieving the organisation’s overall strategic priorities:

• Accelerate engagement and awareness to deliver targeted activity to raise awareness, reduce stigma and encourage engagement with information and advice, support and treatment services.
• Transform capacity and capability by collaborating with the NHS, public health agencies, local authorities, and voluntary sector organisations across England, Scotland, and Wales to support the growth of an integrated system of prevention provision.
• Increase equity and champion diversity to understand and address inequalities in experiences, access to services and outcomes for those experiencing gambling harm. We will take a collaborative approach working with a diversity of communities to ensure that support, services, treatment and pathways to services are accessible and effective
• Deliver best-in-class commissioning with the focus on improving processes and systems to enhance good governance, maximising transparency and value for money. We will include the voice of those with lived experience in the co-production of awareness raising, support, and treatment services.

Please refer to the job description for full details and person specification. 

For other roles in our expanding Research and Evaluation teams please visit our website.

Make-A-Wish UK is looking for a person who is seeking a new challenge and would like to play an instrumental part in the launch of our new mass fundraising strategy and ambition to grant a wish to every critically ill child. There are currently around 63,000 critically ill children who could benefit from a wish in the UK.

As an organisation we're committing to long-term investment in mass fundraising and are now looking to recruit a Mass Fundraising Lead to launch and deliver the new strategy alongside their team of five people. It’s an exciting time to join as we’ve just upgraded our CRM and developed a new three-year brand strategy designed to compel action and articulate the true impact a wish has on a child, their family and community.

The person in this role will be responsible for taking the mass fundraising investment plans forward, building on the existing programme and developing new products to ensure a pipeline of long-term sustainable income is built. Plus developing magical, inclusive and inspiring supporter journeys and a similar team culture, the same that we strive for with our wish children and families.

We're looking for someone who is results driven, with extensive direct marketing and individual giving experience, who provides their team with the tools and culture to enable them to thrive.

You'll also benefit from:

• 26 days annual leave with the option to buy more
• Flexible working arrangements
• Access to Make-A-Wish training platforms
• Access to a pension scheme into which we pay 4% of the value of your monthly salary value
• Two days of additional paid leave a year to volunteer
• Enhanced maternity pay for eligible employees (12 weeks at 100% of your salary (to include statutory maternity pay due), followed by 27 weeks at SMP)
• Season ticket loan
• Cycle to work initiative

Interview Dates: TBC

Please read the full Job Description (attached) before applying.

Location:
At Make-A-Wish we work in an agile way, so the person in this role can be based anywhere in the UK but will need to be able to travel to our hub next to Reading station when necessary.

Hours:
This is a full time, permanent role; however, we will be very happy to consider applications from candidates who are looking for flexible or part-time hours down to 0.7 FTE.

To apply:

Please complete a job application form which can be found on our website.

Please note that applications without the completed form will not be considered.

Make-A-Wish UK is a rewarding place to work, every day you will be helping to make a difference granting life-changing wishes to seriously ill children.

The organisation is committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. An enhanced DBS disclosure will be requested where required.

Make-A-Wish is committed to attracting and recruiting diverse candidates as it’s important that our trustees, employees, ambassadors and volunteers reflect the communities we serve at every level within the organisation.

Procurement Lead

We have an excellent opportunity for a proactive and flexible Procurement Lead to support the Head of Procurement in the development, implementation and delivery of the charity’s procurement strategy and associated procurement policy.

Position: Procurement Lead

Location: Sidmouth, initially home working, then flexibility for home/office working

Hours: Full-time, 35 hours per week

Salary: £44,000 per annum

Contract: Permanent

Benefits: Generous annual leave, pension scheme, Healthshield plan, confidential counselling service, subsidised restaurant, free parking, enhanced maternity/paternity benefits, Life Assurance Scheme, 31 day’s holiday per year, inclusive of the 8 statutory public holidays. This increases by one day each year until a maximum of 34 days is reached.

Closing Date: Tuesday 12 October 2021

The Role

The Procurement Department works to ensure that the charity makes the best use of its resources by seeking value for money on ethical and sustainable third party spend, offering strategic advice and guidance on purchasing and supply issues, managing supply risk and providing operational support. Working with a network of UK and internationally based suppliers covering such diverse categories of spend as animal welfare, feed and veterinary supplies; utilities, building and facilities management products and services; capital equipment and projects; marketing and communication services and IT and telecoms, general administration and professional services.

Responsibilities include:

• Overall responsibility for the delivery of all strategic and transactional procurement
• Develop and deliver a portfolio of procurement strategies within your business area
• Forge, develop and nurture excellent relationships with internal and external stakeholders
• Facilitate key internal stakeholders’ understanding of procurement strategy and policies
• Line management responsibilities

About You

As Procurement Lead, you will ideally be a full member of the Chartered Institute of Purchasing and Supply (or working towards achieving full membership), with working experience of strategic procurement, sourcing, category management and managing the end-to-end procurement cycle,

You will have knowledge and experience of:

• Applying procurement and organisational policy objectives during the strategic sourcing process
• Incorporating cost, quality, ethical and sustainability considerations in to procurement decisions
• Supplier markets and a working knowledge of legal terminology and language related to supplier agreements and contracts

If you feel you have the qualifications, skills and experience to fulfil this varied, rewarding and vital role, we would love to hear from you. To apply, please complete our on-line application form, which should include your uploaded curriculum vitae

In return…

You can be part of an evolving program of change taking place within a leading charity working in an area of outstanding natural beauty. With amazing benefits and opportunities to develop you career, you can really make a difference in a fulfilling and rewarding role.

About the Organisation

The Donkey Sanctuary is one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide. We are working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.

“The Sanctuary is a positive place to work with friendly staff and a wonderful charity. With amazing work throughout the world, once you join you never want to leave!”

We are a Disability Confident Employer. We are committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.

You may also have experience in areas such as Commodity / Purchasing Manager, Sourcing and Category Manager, Supply Chain Manager, Procurement Manager, Materials Buyer, Buyer, Strategic Sourcing Manager, Procurement Officer, Procurement Lead, Senior Procurement Officer, Lead Procurement Officer, Senior Buyer, Lead Buyer, Category Manager, Category Lead.

ABOUT US

HERSANA CIC is the first Gender-based Violence Support Service providing advice, support and advocacy to Black women and girls who have experienced any form of gender-based violence. We were founded in 2016, and have been championing the needs and safety of Black femmes ever since.

HERSANA works directly with thousands of Black femmes who have experienced abuse and violence. We specialise in domestic abuse, sexual violence, female genital mutilation, and other forms of abuse including honour-based abuse and forced marriage. We are a service run by Black women, for Black women, and with Black women in mind and at the forefront.

We have been working to end violence against women and girls in all its forms whilst providing wholistic support to Black femmes survivors by providing advocacy services, both in London and nationally, for Black femmes who need longer-term support. We provide free long-term counselling, as well as short-term emotional and practical support. As a leading expert on violence against women and girls, HERSANA provides accredited and tailored training to a wide range of statutory professionals and workshops to young people and community groups.

We use what we learn through working on the frontlines with clients to work for national and local policy change to improve outcomes for Black femme victims and survivors of abuse and violence. We build evidence through key pieces of research. We push for legislative change, improved statutory guidance for victims, and better understanding of the needs of Black femmes around the country.

Our mission is to create wholistic, gender-specialist, culturally specific and trauma-informed safe spaces for Black women and girls affected by or at risk of gender-based violence across England, as well as campaign to eradicate violence against women and girls in all its forms. We aim to centre Black femmes in every narrative and to provide these services in a safe and Black femme only environment.

We believe that safe spaces like our own can provide a sanctuary from the world of facades, a sacred space where we, Black femmes, can be ourselves, as we are. This kind of unmasking – speaking our truth, sharing our inner struggles, and revealing our raw edges – is sacred activity.

Safe spaces designed by us, for you and with you in mind and at the forefront.

BEING A T&E LEAD AT HERSANA

- As an experienced Training & Engagement Lead you will work within a dynamic, fast paced team to engage organisations and upskill professionals that work with women and girls on the topic of Harmful Practices (HP) and Gender-based Violence (GBV). You will find creative ways of engaging Black women and girls who have experienced or are at risk of experiencing harmful practices, and support them in accessing (HERSANA's) long-term specialist services.

- You will ideally hold a Training accreditation and have an excellent understanding of Harmful Practices and its effects on women and girls, and of best practice within the VAWG sector. As an experienced advocate who has worked with complex and multiple needs, you will help survivors to receive both physical and psychological support and ensure that professionals understand the effects of and their duties towards those at risk of FGM, breast ironing, labia pulling and forced marriage. Experience of direct work with femme survivors of Harmful Practices is essential for this post, as is the desire to ensure that affected communities have an equal voice in the design and delivery of support services in Sussex

- You will be highly organised, self-motivated, and passionate about ending gender-based violence and creating safe spaces for survivors. You will have a "can-do" approach and demonstrable commitment to HERSANA's feminist approach to supporting Black women and girls to be safer.

You will receive training and support for this role, as necessary.

HOW TO APPLY

To apply, you’ll need to complete the Application Form, including the Equal Opportunities Monitoring Section. When completing it please relate your application to the requirements stated in the attached person specification, as shortlisting for interview is dependent on the extent to which your application matches these. We are unable to accept CVs.

The deadline for applications is 8pm on Monday 27th September 2021.

Role & Responsibilities

The Salesforce Project Lead will work within a Salesforce team to support the ongoing improvement of our Salesforce (SF) Enterprise Non-Profit Success Package (NPSP) deployment. A successful candidate will have a record of improving processes and adoption using the Enterprise NPSP Salesforce platform. The Salesforce Project Lead will work closely with the key stakeholders to identify, develop and deploy improved business processes relating to Fundraising, Marketing, and key relationship management activities, and our core program business processes.

This role will be part of a Salesforce team that includes other Salesforce admins, gift processing and fulfilment team members. The team are responsible for executing the day-to-day configuration, support, maintenance, and enhancements of our CRM platform to deliver best practices and desired fundraising and communications results. To do this the work will include clarifying project requirements, building, testing, and documentation. This position will report to the CRM Manager.

The main purpose of the Engagement CRM team is to provide a strong leadership and strategic direction to the Engagement department fundraisers and HR marketing team; to support fundraisers and HR recruiter in cultivating meaningful relationships with targeted community audiences (e.g. end to end donor’s journey). Foster a donor / candidate centric attitude within the Engagement team (i.e. Support business insights for consumers behaviour, motivations and insights from campaign activities).

Project Overview

Medair Global Support Office (GSO) provides operational guidance for country programs, along with both professional and compassionate support for our relief workers. We are also responsible for promoting the work of Medair to the world, to raise and manage the funds needed to run our life-saving and sustaining programs, and to recruit international and GSO staff.

Workplace & Working Conditions

Medair Global Support Office (GSO), Lausanne, Switzerland.

Swiss or eligible EU citizens, or those with a valid work permit for Switzerland, can apply.

Starting Date / Initial Contract Details

As soon as possible. Full time, open ended contract.

Key Activity Areas

CRM Project Management

• Collaborate with the CRM Manager and stakeholders to implement the agreed CRM strategy and roadmap: understand business requirements, mitigate risks and create business cases to recommend strategies and solutions across the Salesforce platform to achieve business needs.
• Proactively manage assigned work through all stages using strong project management and coordination practices.
• Manage detailed CRM technical briefs and project plans in collaboration with CRM team members.
• Assist in setting and managing best practices with Salesforce objects, data management, security and compliance.
• Work with CRM Manager and relevant departmental stakeholders to take existing manual processes and identify ways to mitigate risk and overhead through automation in Salesforce.
• Manage internal Salesforce Support Helpdesk. Ensure that all requests have clear owners who will take responsibility to complete them according to the allocated ticket / CRM project brief.
• Provide routine user support – profile changes, permission sets, Lightning App Builder / Manager and password management. Support administrative function issues of users including user account maintenance, reports and dashboards, workflows/process builder and other routine tasks.
• Provide strong documentation and training and support for stakeholders on Salesforce implementations/ changes.
• Write documentation, validation rules, workflows, process building, and other Salesforce related jobs / tasks that have dependencies on user interaction, whilst improving user experience of the platform.
• Organize best practice trainings for end users to increase adoption of the platform.
• Continually develop skills and knowledge in the team, about features of Salesforce that can benefit Medair’s fundraising and communications. Ensure hands-on Salesforce level and in user guidelines.

Senior Salesforce Technical Administration

• Become an expert resource on the organisation’s data structure in Salesforce.
• Maintain a holistic view of processes and users in the system to understand CRM cross-functional / inter-departmental impacts regarding configuration, workflow, and reporting.
• Ensure the security of the data in the Salesforce and related application configurations and data sets, in collaboration with IT Cybersecurity. Manage sandbox environments, including pushing change sets to production
• Collaborate with Enterprise Architect and other IT team members to coordinate the potential integration of external applications and future data synchronisation.
• Collaborate with Enterprise Architecture (EA) and gain approval for any activities that have potential organisational impact such as Master data, Enterprise Content Management, Backup / Disaster recovery, retention, etc., ITIL-related processes, e.g., Service Desk, SLA, Request/Change Management and any activities requiring support from the IT organisation.
• Focus on potential inter-departmental / system projects with IT and Finance departments: configurations, interfaces with banks, Finance, HRIS and other Medair systems. In consultation with the IT Enterprise Architect and CRM Manager ensure CRM strategy, project roadmaps and implementations are aligned with IT dept strategy, timeline and best practice.
• Collaborate with the IT Systems Analyst / Administrator and the Salesforce Database Administrator to bring quality, efficiency and automation to the current CRM processes.

GSO - Team Spiritual Life

• Reflect the vision and values of Medair with team members, international team members, and external contacts.
• Fully contribute to the spiritual life of your team, including team devotions, prayers, and words of encouragement.
• Work and pray together in our Christian faith-based team settings.
• Instigate, integrate, maintain and contribute to prayer times within internationally recruited staff and GSO teams.
• Encouraged to join and contribute to Medair’s international programmes and GSO prayer network.

This job description covers the main tasks that are anticipated. Other tasks may be assigned as necessary.

Qualifications

• Bachelor’s degree level. Salesforce Administrator. Business Management.
• Project Management (IPMA Level C or higher, PMI or Prince 2).
• Strong working knowledge of English (spoken and written). Working knowledge of French. German is an asset.

Experience / Competencies

• Minimum 3 years of experience as a Salesforce NPSP administrator.
• Salesforce Admin (ADM201) certification required. Advanced admin (ADM211) certification preferred.
• Proven ability to design and implement new processes and facilitate user adoption.
• Strong understanding of the platform, with the ability to build custom objects, formula fields, workflows, custom views, and other content of intermediate / advanced complexity. Business and process analysis proficiency.
• Strong experience in successful Salesforce integrations assessment and implementation.
• Strong, i.e., demonstrated, project management and coordination experience (please list projects).
• Experience working with / managing external suppliers and consultants.
• A proven track record of excellent SF administration, workload management and meeting goals / expectations.
• Salesforce, Pardot, API integration proficiency. Raisenow, FinDock, and other Salesforce application experience preferred.
• Proficient in MS Office tools (Excel); familiar with Microsoft Teams applications.
• Highly numerate with ability to analyse and synthesise data and complex information.
• Ability to write strong business cases and project briefs. Ability to demonstrate a good understanding of business requirements and translate into technical solutions.
• Good understanding of APIs. Good understanding of developments in communication technology.
• You can critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, and distinguish user requests from the underlying true need.
• You can assess the impact of new requirements on Salesforce and all upstream and downstream applications, and processes. Strong communication skills and the ability to clearly communicate in written reports, presentations and meetings.

How to apply

Before you apply

Please ensure you are fully aware of the:

a) Medair organisational values

b) Medair is committed to safeguarding the protection of beneficiaries, volunteers, staff and partners, and particularly children. Therefore, we do not employ staff whose background we understand to be unsuitable for working with children. Medair staff are required to give the utmost respect to, and comply with, Medair’s accountability policies and best practices.

c) Profiles sought and Benefits Package for Global Support Office Staff.

Application Process

To apply, go to this vacancy on our Medair career page.

Please do not make multiple applications. We will not review email applications. Only English-language applications / CVs will be reviewed.

Governance Manager, Senior Governance Manager, Governance.

Your new company
Launched in January 2019, the Money and Pensions Service (MaPS) brings together the free services delivered by the Money Advice Service, The Pensions Advisory Service and Pension Wise.

We are an Arms-Length organisation, sponsored by the Department for Work and Pensions, with a joint commitment to ensuring that people have access and guidance to the information they need to make effective financial decisions over their lifetime. The organisation also engages with HM Treasury, which is responsible for policy on financial capability and debt advice. Working hand-in-hand with stakeholders throughout the UK, the Money and Pensions Service will ensure that money and pensions guidance is available to those that need it, adapting to people's changing needs throughout their lives.

Your new role
As Senior Governance Lead you will lead on and assist with:

• Keeping us safe by providing highly proficient and diligent governance support to the Board and its Subcommittees
• Reviewing and updating the governance framework to ensure maximum effectiveness
• To pro-actively support and when required deputise for the Head of Governance, advising on all company secretarial and corporate governance issues.
• To be the team lead and gatekeeper for quality assurance and process innovation
• Proactive management of governance policies and processes
• Manage and coordinate the corporate policy suite
• Own and innovate the Board induction and engagement programme
• Actively challenge on quality of papers and business cases

What you'll need to succeed
In order to be successful on application, it is expected that you will possess the following skills/experience:

• Deep understanding of corporate governance management.
• Able to work in partnership and with people at all levels, demonstrating strong skills in networking and influencing with the ability to challenge and drive momentum at senior leadership level.
• Ability to manage stakeholders and build effective relationships at all levels and strong influencing skills at Executive and Board levels
• Strong understanding of the organisation and its key partners and stakeholders and ability to think strategically.
• Ability to manage others' adherence to policy and procedures.
• Excellent communication skills verbally and in writing, with specific expertise in agenda preparation, minute taking and report writing.
• Strong organisational, administrative and prioritising skills.
• Ability to trouble-shoot, challenge and mentor effectively in order to ensure that governance and Board level standards are adhered to.
• Extensive expertise at preparing briefing and similar material to a high standard.
• Solid experience at delivering continuous improvements and delivering on discreet projects (sometimes of a sensitive nature)
• Extensive and varied high level administrative expertise, often dealing with confidential material.
• Strong time management and planning skills.
• Experience of working beyond area(s) of professional responsibility and building wider links with the work of other teams across the organisation.

What you'll get in return
In return you will be placed into a permanent role paying circa £60,000 per annum.

We actively encourage applications from candidates from all backgrounds, and are committed to having a team representative of the diverse characteristics and experiences of the population we're working with to ensure everyone makes the most of their money and pensions now, and in future generations.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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