Department lead jobs
About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Crisis Skylight London. Homeworking can be considered for one day a week in line with Crisis’ Hybrid Working Policy.
Contract: Fixed term contract until end of October 2026
It is an exciting and important time to be joining us at Crisis. We work with thousands of people across England, Scotland, and Wales so they can leave homelessness behind for good. We have recently adapted the way our services work to maximise our impact in ending homelessness. We have increased our capacity to work with people one to one and strengthened our ability to support those people facing the most barriers to preventing or ending their homelessness.
We offer people who are homeless or at risk of becoming homeless housing and benefits advice, 1-2-1 coaching, advocacy, courses and peer group sessions alongside practical services of showers and laundry for street homeless.
About the role
As an Engagement and Assessment Worker, you will be part of Crisis Skylight London’s Engagement and Assessment Team, providing a high quality, non-judgemental and safe service to individuals who approach our Skylight Centre. Engagement and Assessment Workers are the first point of contact for a range of enquiries from people who are experiencing homelessness for the first time, individuals with complex and multiple needs, visitors, volunteers, and supporters. You will be providing information about Crisis’ services, delivering a high-quality triage and assessment service, and offering Information, Advice and Guidance (IAG) on local homelessness and other related services. You will also manage a small caseload.
Crisis uses a case management approach, and the successful candidate will attend case management meetings, reflective practice, and team meetings. You will also work collaboratively with external partners and Crisis Skylight London’s Coaching and Learning Teams.
About you
To be successful in this role you will have:
- Experience of working with homeless or other vulnerable groups and understanding of the importance of respecting confidentiality, showing empathy and sensitivity, and working in a boundary way.
- Experience of assessing presenting needs and working in a Psychologically Informed Environment, and in a way that ensures that members with all levels of need can access the service.
- Excellent customer service skills with a commitment to delivering the highest standard of customer care and high quality IAG.
- Good knowledge of homelessness, housing and welfare legislation and Safeguarding procedures.
- Strong interpersonal skills including effective written and verbal communication skills and ability to deal with challenging situations with a calm approach.
- Ability to manage a caseload, and successful relationships with external service providers and partners.
- Good working knowledge of Microsoft Office Applications (Word, Excel, Outlook, Teams)
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay
- Wellbeing Leave to be used flexibly and more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 23 November 2025 at 23:59
Interview date and location: Friday 5 December 2025 (in-person) at Crisis Skylight London, 50 – 52 Commercial Street, E1 6LT
Interview process: Competency-based interview and interview task to Case Study sent to shortlisted candidates prior to the interview
AI in job applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Help shape a future where fewer people die by suicide
Samaritans is entering an exciting new chapter, focused on transforming how we deliver support to those in greatest need. As Assistant Director of Service Delivery (South), you’ll play a crucial leadership role in shaping our future direction, ensuring our services remain accessible, resilient, and able to make the biggest possible difference across the UK in our mission to reduce the number of lives lost to suicide.
In this pivotal new role, you’ll work alongside our incredible team of Samaritans to implement transformational change within our service delivery structure - starting with our South East Pathfinder region. You’ll help design and embed a sustainable, inclusive, and high-quality service delivery model and structure that ensures everyone who needs Samaritans’ support can access it safely, whenever and wherever they need it, because tomorrow is too late.
We’re looking for someone who:
- Brings expertise in leading complex organisational change with empathy and purpose.
- Is a collaborative and emotionally intelligent leader who can inspire, empower, and harness the contribution of our teams.
- Has experience in service design, operational leadership, and using data and evidence to drive improvement.
- Understands the importance of safeguarding, inclusion, and working with volunteers in sensitive environments.
- Has a positive approach and values human connection and collaboration.
You’ll be a key driver of innovation and resilience within our service, helping ensure that Samaritans’ life-saving work continues to reach people in their moments of greatest need.
If you’re motivated by impact, connection, and the opportunity to shape the future of our life saving listening support in the UK - we’d love to hear from you.
Full outline of the role available in the Job description file.
The contract terms:
• Permanent contract
• £70,000 - £75,000 per annum with Benefits
• Our full time hours are 35 hours per week, but we are passionate about flexible working - talk to us about your preferences. Due to the nature of our work, regular weekend working will be required with time off in lieu given.
• Hybrid working: Meeting in person and working collaboratively are things we value. This is a Home based Contract, linked to our Ewell (Surrey) office with a blend of home working and significant travel throughout the Region. The successful candidate should live within close proximity of the Region. Do get in touch with any queries about location prior to applying. Regional Map available.
About Samaritans:
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Criminal record check (DBS):
We take safeguarding seriously at Samaritans and follow safe recruitment practices. As this role has direct contact with children and adults at risk, this role will require an Enhanced DBS check with Adults and Children’s Barred Lists.
At offer stage, as part of the conditional job offer, we will require the candidate to disclose in full, spent and unspent convictions by completing a declaration form. The declaration form will only be seen by those who need to see it as part of the recruitment process.
To Apply and help Samaritans make sure fewer people die by suicide, please complete the application questions and submit your CV with a brief supporting statement. We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.
Applications will close Sunday 23rd November.
Interviews
All applicants will receive notification of the outcome of their application.
The selection process will be in two stages with virtual interviews taking place on the 4th and 5th December. Those taken through to the second stage, will be invited to attend an interview in person at our offices in Ewell on one of the 9th , 10th or 11th December 2025.
Unfortunately we may not be able to be as flexible as usual in offering an alternative date so please do hold these dates in your diary, if applying.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Role
Support the planning, coordination and delivery of student recruitment and outreach for SEO London. The role plays a key part in executing digital outreach strategies, managing engagement with students and partners and supporting the organisation’s wider marketing and communications efforts.
RESPONSIBLE AND ACCOUNTABILITY:
Communications and Marketing
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Oversee SEO London’s website and social media content, ensuring accuracy, timeliness and alignment with organisational priorities.
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Review the SEO London upcoming activity to promote opportunities, events and resources in coordination with programme teams.
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Draft, edit and schedule newsletters for students and partners, ensuring consistent messaging and campaign alignment.
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Support the Marketing and Communications Manager in delivering campaigns and maintaining brand consistency.
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Monitor analytics to assess engagement and recommend improvements across digital platforms.
Social Media Management
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Manage SEO London’s social media accounts (LinkedIn, Instagram, Facebook and TikTok).
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Create high-quality copy and visual assets, responding to student enquiries and maintaining brand standards.
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Oversee the social media request process, working with teams to capture and share engaging content.
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Deliver and lead on the social media plan through weekly posts and updates.
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Maintain and update the DEI calendar, integrating relevant topics into the social media plan.
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Collaborate with teams across the organisation to ensure consistent and inclusive messaging.
Student Engagement and Conversion
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Deliver virtual and in-person orientation and engagement sessions.
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Plan and manage targeted SMS and call campaigns, monitoring performance and suggesting improvements.
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Develop creative strategies to attract, convert and retain participants within SEO Careers programmes.
Outreach and Stakeholder Engagement
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Support the planning and delivery of outreach fairs and recruitment events, including logistics, follow-up and evaluation.
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Build and maintain relationships with universities, student societies and other partners to promote SEO London’s programmes year-round.
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Manage and promote Giving Back opportunities, ensuring listings are accurate and aligned with recruitment goals.
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Represent SEO London at speaking engagements, online events and other outreach initiatives.
Design and Administration
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Manage Canva and PowerPoint templates, supporting teams with finalised marketing materials.
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Design and produce visual and video assets for digital use.
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Oversee merchandise inventory, orders and other ad-hoc administrative tasks.
Collaboration and Relationships
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Work closely with other departments to align marketing and outreach with programme goals.
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Foster and build positive relationships with corporate partners, universities, students, alumni and the wider community to ensure communications are effective and impactful.
We are on a mission to prepare students from underrepresented backgrounds for career success through industry-specific education and training



The client requests no contact from agencies or media sales.
We are looking for an experienced and passionate Research & Operations Manager to work as part of our Fundraising Team.
Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.
The Fundraising team is a dynamic group of fundraisers who are passionately committed to raising money for our life-changing work in the mental health and mental illness space. We have a diverse portfolio of income streams spanning Events, Community, Individual Giving, Legacies, In-Memoriam, Philanthropy, Trusts & Grants and Partnerships.
Trusts & Grants have a strong track record at Rethink Mental Illness and a growing portfolio of supporters at Mental Health UK. The team is well-positioned to develop innovative funding propositions that support the future ambitions of both charities, working to achieve both in-year cornerstone grants and long-term, transformational funding. As a newly established programme, Philanthropy demonstrates exciting potential for both Rethink and MHUK, with initiatives spanning major donor and mid-value engagement. Corporate Partnerships have launched several exciting partnerships across both charities and that portfolio and team continue to grow.
How you will make a difference
We are looking for a Research and Operations Manager to join our passionate fundraising team. You will play a pivotal role in driving high-value fundraising outcomes across Rethink Mental Illness and Mental Health UK by delivering a strategic, insight-led approach to prospect research and portfolio management.
Managing the Senior Philanthropy and Research Officer you will oversee the identification, qualification and prioritisation of prospects across Philanthropy, Trusts & Grants and Corporate Partnerships. You will lead on due diligence processes, prospect pipeline management, connection mapping and the development of systems and tools that enable data-driven decision-making. Working closely with senior fundraisers and the Interim Head of Trusts and Philanthropy, you will ensure teams have the intelligence and insights needed to build strong, meaningful donor relationships.
Diversity, Equity, Inclusion
Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here.
We’re Rethink Mental Illness and no matter how bad things are, we can help people severely affected by mental illness to improve their lives.
The client requests no contact from agencies or media sales.
This is a permanent, full-time position working 37.5 hours per week, across 4 days out of a 7-day rota.
Please note that we are currently only able to consider applications from candidates who have the legal right to work in the UK. We are unable to sponsor visas.
Key responsibilities of the role:
- Work with the Head Chef to deliver the catering services within the care home
- Prepare food for residents according to nutrition, hydration, and dietary guidelines
- Maintain a high standard of food provision and service to the residents, staff and visitors
- Monitor inventory levels and order supplies as needed
- Ensure all health and safety records and monitoring adhere to statutory requirements
As a Chef, you will have a NVQ Level 3 Preparation and Cooking or equivalent, City & Guilds 706 (1&2) Food Preparation or equivalent and an intermediary food hygiene certificate.
In addition, you will have excellent communication skills. Previous experience of maintaining standards within a catering department according to Health & Safety and Food Safety Act and good IT skills are essential, as well as experience working in a care home or similar setting.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Employee benefits include:
- Generous pension contributions, with Employer contributions ranging from 6% to 10%, subject to eligibility
- Additional rates for nights, bank holidays and overtime
- Affordable and quality meals at reduced cost
- Free on-site parking
- Free enhanced DBS check
- Uniform provided at no cost
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Exclusive retailer discounts on popular brands
Lister House is one of six care homes, set in the historic city of Ripon, North Yorkshire. A place where ex-servicemen and women and their spouses can feel completely at home, providing care for those who have served in the Armed Forces and their dependants. We offer Nursing Care, Residential Care, Dementia Care, and Day Care. The home also features a chapel and is supported by a dedicated team. As part of our award-winning team, you will receive full support with training and personal development.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
We’re looking for a Communities Development Coordinator to support, develop and grow student-led societies, sports clubs and other communities at Arts SU. This role is all about helping students get involved, whether that’s through joining a student group, planning and running events or stepping up as a student leader. You’ll be the first point of contact for over 100 student groups, providing tailored support, training and advice to help them thrive. From processing finance requests and booking spaces to helping deliver key events like Welcome Fair, Varsity, and Awards, you’ll make sure students and colleagues have what they need to succeed. You’ll oversee student group elections, manage the promotion of opportunities, and work with colleagues across UAL to create inclusive spaces where students are welcomed and engaged.
We want someone organised and approachable, who loves working with students. You should have experience planning and delivering events or projects, and ideally some knowledge of community development in education or the third sector. Good communication skills are key – you’ll be supporting a wider range of student leaders and need to explain processes in simple accessible ways. You’ll also need to be confident working with budgets and able to manage competing priorities. Flexibility and a positive, problem solving attitude are essential, as you’ll often be working on multiple tasks or helping students troubleshoot challenges. More importantly, you’ll be someone who values inclusivity, enjoys collaborating with colleagues and students, and doesn’t mind working the occasional evening or weekend when big events are happening.
JOB PURPOSE
• Engage students to participate in activities and events by supporting and developing student-led societies and sports clubs, volunteering and other student communities.
• Provide accurate, consistent and innovative support to the 100+ groups, committees members and group members.
• Support the delivery of variety of student-led events and activities, empowering and enabling student leaders.
Benefits and Perks
In return for your passion and experience, we offer:
- A summer 4-day working week – we have a four day working week during the months of July & August
- Generous holiday entitlement (up to 39 days) – 25 days holidays per year, increasing at the rate of one day per full year served after the end of your second year of employment up to a maximum of 5 days
- A three-week closure during the festive period incorporating the three UK bank holidays (Christmas Day, Boxing Day, and New Year’s Day). This is approximately 12 additional leave days.
- A six-day closure during spring incorporating the two UK bank holidays (Good Friday and Easter Monday). Therefore, closure dates are from Thursday before Good Friday to Tuesday after Bank Holiday Monday. These are 2 additional leave days.
- Birthday Leave
- 2 days of Volunteering Leave
- Religious Festival Leave (up to 2 days)
- Cycle to Work scheme, enabling significant savings on bicycle purchase
- Flexible/ hybrid working arrangements
- Access to UAL staff training courses
- Enhanced maternity leave
- Family-friendly employer
Application Closes: 24th November at 9am
Interviews: 5th and 8th December
The client requests no contact from agencies or media sales.
About SPANA
SPANA (The Society for the Protection of Animals Abroad) is the global charity for the working animals of the world. Since our foundation in 1923, we have worked where they work, to support the welfare of working animals, including horses, donkeys, mules, oxen, dogs and camels.
About this role
Over the past two years, SPANA has made significant investments in Monitoring, Evaluation, Accountability and Learning (MEAL), culminating in the establishment of an independent MEAL team within the Global Programmes Directorate. Led by the Head of Data Insight and MEAL, this team works collaboratively with the Programme Quality and Development, Animal Health and Welfare and Education, Community Education and SBCC teams to strengthen evidence-based programming and impact measurement.
The MEAL Manager plays a central role in advancing SPANA’s MEAL systems, providing technical expertise and support to SPANA UK staff and over 20 global partners. The role contributes to the design and implementation of MEAL frameworks that effectively measure the organisation’s impact on the health and welfare of working animals. In addition, the MEAL Manager promotes innovative approaches to data use, supports evidence-based learning and line manages the Data Insights Officer.
Contract, location and salary
This is a full-time (34.5 hours per week), permanent role. This role is UK based, hybrid working with regular attendance (approximately 1-2 days per month, or more if preferred) in our London office. Candidates must have the right to work in the UK currently and for the duration of the contract.
The salary for this position is c.£45,000 per annum, subject to skills and experience. SPANA is pleased to offer a range of benefits including a generous company pension scheme with 10% employer contribution if the employee contributes a minimum 5%, and health care cash plan.
Further details and how to apply
Please see the job description for full details including a person specification and information on how to apply. The deadline for applications is 23:59 GMT on Sunday 16 November 2025.
We recognise that candidates may choose to use AI in their application documents. We recommend that candidates ensure that their use of AI is considered and that their application documents accurately reflect their skills and experience. Applicants are advised that SPANA does not use AI in its application review process and all applications are independently reviewed by a minimum of two members of the team. Some interview processes will involve skills assessments which we expect candidates to complete without the use of AI.
Applicants must have the right to work in the UK currently and for the duration of the contract.
Are you a professional working in fundraising operations looking for your next challenge?
We are looking for someone to join the St Mungo’s Fundraising and Communications team as Assistant Head for Fundraising Operations for a 12 month fixed term contract until 30/11/2026, where you can play a vital role in supporting our mission to help people rebuild their lives and end homelessness for good.
In the Assistant Head for Fundraising Operations role you will oversee our core fundraising support functions; working closely with colleagues across the directorate to ensure the smooth running of systems and processes that underpin fundraising activities, helping to maximise income and supporter satisfaction.
This is an exciting time to join our team as we look to build our fundraising activity for long term growth. Reporting to the Director of Fundraising and Communications, your key responsibilities will include:
- Overseeing the fundraising operations team in managing fundraising data, income processing, compliance, and supporter care.
- Act as the lead for fundraising compliance, providing sign off and advice for fundraising activity
- Identify and implement new technical solutions to support data processing and wider fundraising initiatives.
- Provide line management and leadership across your department, and support the development of a high performing team.
In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations.
About you
We are looking for someone who is proactive and motivated, driven to improve operational practices and processes. We encourage you to apply if you bring the below:
- You work well with others at all levels of an organisation, including providing supportive line management and advising colleagues as a subject matter expert.
- You can bring experience of delivering improved processes and ways of working within a fundraising team.
- You have practical experience of applying regulations and processes in a way that supports the delivery of impactful fundraising.
- You have a genuine interest and commitment to tackling homelessness and ending rough sleeping.
We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 17 November 2025
Interview and assessments on: 26- 27 November 2025
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
In this role, you'll provide specialist, person-centred support to veterans (and the wider Armed Force and ex-service community) facing challenges such as homelessness, mental health issues, addiction, domestic abuse, and involvement with the criminal justice system. Your work will empower veterans and their families to achieve their potential and lead more fulfilling lives.
The Royal British Legion’s Advocacy & Complex Needs Service operates across the UK, offering holistic support to veterans experiencing isolating challenges. We are expanding our team to better meet the needs of those we serve and are excited to welcome a new Advocacy & Complex Needs Advisor for the Somerset and Wiltshire areas.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
As an Advocacy and Complex Needs Advisor, you will:
- Complete effective and efficient welfare case management of a complex caseload of beneficiaries facing multiple disadvantages, ensuring accurate and up-to-date records.
- To work in a trauma-informed way, understanding the impact of trauma, recognising its signs, and creating a safe and supportive environment for beneficiaries and colleagues. This includes implementing professional practices that foster safety, trustworthiness, collaboration, and empowerment, while actively avoiding re-traumatisation.
- Complete face-to-face visits at the beneficiaries’ home or out in the community, as appropriate and in line with RBL visit policy, to meet beneficiary needs.
- Collaboratively conduct a thorough exploration of needs and assess priorities to create and adapt an objective-based action plan.
- Provide expert advice, guidance, and advocacy, and make referrals to both statutory and third-sector agencies with a focus on empowering the beneficiary to address and manage their needs effectively.
- Help beneficiaries stay connected and maintain engagement with services that provide professional interventions.
- Offer essential emotional and practical support to beneficiaries awaiting assessments from other services.
- Maintain a thorough understanding of risk management and safeguarding practices and procedures for adults and children.
- Keep your professional practice up to date with current policies and procedures, ensuring compliance with Legion standards.
- Perform other duties related to the role as requested by your line manager or Head of Department/Divisions.
If you’re ready to take on a challenging yet rewarding role and make a significant impact, apply now to become an Advocacy & Complex Needs Advisor at The Royal British Legion. Together, we can support veterans and their families in leading more empowered and fulfilling lives.
Please note this role is home-based with a requirement to travel across the geographical area of Somerset and Wiltshire and any appropriate surrounding areas if there is a need for a beneficiary visit, in line with organisational hybrid working practices.
This job requires a DBS check at Enhanced level.
Employee benefits include:
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the project
The Housing Advice Practitioner will by providing tailored advice and guidance through mainly remote online or phone support, as well as in person housing advice at a weekly housing advice surgery in the community. The role will include advocacy, coordination with legal services, workshops, and ensuring sustained support for families.
This new Information and Advice Support Service is established to a) provide a light touch swift response service for less complex housing issues; and b) develop mechanisms for the early identification of emerging housing problems.
About the role
We are looking for an experienced, motivated and compassionate support worker to deliver housing advice and practical support to individuals and families. This role involves responding to enquiries, conducting housing surgeries, and running workshops to empower clients with the knowledge and skills to address their housing-related issues. The successful candidate will work with clients to identify their needs and offer tailored solutions to help them achieve sustainable housing outcomes. In this role, you will be working in partnership with community organisations and the council to coordinate tailored support for each client to address their housing issues. The objective of the programme is to provide advice and support to clients who have problems related to their housing and to improve wellbeing and awareness of tenancy rights and housing polices.
About you
You will have experience of providing housing advice and working with individuals with complex needs.You will be an enthusiastic person who has empathy, patience, and a non-judgmental approach to working with clients and who thrives when working independently with a passion to support change.
You will have:
- Excellent interpersonal and communication skills
- Strong knowledge of housing policies and tenants' rights
- Experience of delivering holistic support
- Experience arranging and delivering workshops or other community events
- Good experience of working in partnerships with community and statutory organisations
- Ability to research and connect with community and statutory organisations to promote the service
- Be a solution-minded thinker, have a good understanding of strength-based approaches and be able work committing to promoting equality, diversity, and inclusion in all aspects of work.
- Have good organisational and planning skills
- To work as part of a team and independently, the roles require you to think creatively and use the resources around you effectively.
About Kineara
Kineara is a unique community interest company that supports people in poverty across London who facing barriers to housing, employment and education. We break down barriers, provide holistic support for families, vulnerable adults, and school pupils, and deliver intensive one-to-one interventions to those in need of extra help through challenging times. We use holistic, trauma-informed methods, partnership working and a flexible, non-judgemental approach that puts the needs of those we work with first.
Breaking barriers to secure housing, education and employment
The client requests no contact from agencies or media sales.
CPAG is seeking an AI Coordinator for a two-year fixed term to support our work in the responsible use of AI. In this role, you will lead on planning, delivering, and monitoring AI projects in collaboration with our partner organisations. This work involves the ongoing protection of CPAG's intellectual property and reputation as a sector leader. You’ll carry out regular evaluation of each project and regularly update stakeholders with performance metrics, user feedback, and impact assessments.
This new role also involves developing training materials and delivering sessions to upskill CPAG staff in AI technologies, with tailored materials for the needs of different teams. You will ‘own’ and maintain the relevant internal policy documents and processes for AI use and will oversee the use and optimisation of AI tools across the organisation. Alongside colleagues, you’ll manage risk and compliance (including legal and ethical standards) to ensure responsible AI adoption that is fully compatible with CPAG’s mission. You’ll monitor developments in AI, assessing new products for risk and opportunity, and share lessons learned across the charity.
We’re looking for someone with strong project coordination skills, experience of managing multiple stakeholders, and a keen interest in and experience of AI and emerging technologies.
This is an exciting opportunity to shape CPAG’s AI work, helping the organisation innovate and support the sector responsibly while building practical AI capability across teams.
We welcome applications from individuals with the skills and experience outlined and we can be flexible about working arrangements. We operate a hybrid working system and would be happy to discuss any flexibilities required. CPAG is committed to equity, diversity and inclusion which you can read more about in the job pack.
For more information about this post and to apply, download the AI Coordinator job pack.
If you have questions or need specific arrangements or reasonable adjustments to take part in the selection process please contact us.
Closing date for applications: Monday 1st December 2025 (midnight)
Interviews will be held on: Wednesday 10 December 2025
Child Poverty Action Group works to prevent and end child poverty – for good.
Anaphylaxis UK is seeking our next Chief Executive Officer. This is an opportunity to lead the UK’s only charity dedicated solely to people at risk of anaphylaxis, taking forward its mission at an exciting moment of development and growth.
About Us
Anaphylaxis UK is the UK’s leading charity supporting individuals, families and carers living with serious allergies and anaphylaxis. For over 30 years we have provided evidence-based information, training and advocacy to improve safety, inclusion and quality of life for people at risk of severe allergic reactions. Our services include a dedicated helpline, the AllergyWise® training portfolio (including the Safer Schools Programme), accredited factsheets, an expanding digital offer and partnerships with healthcare, research and industry partners. We champion research, influence policy and work directly with schools, businesses and healthcare settings to reduce risk and anxiety for people with allergies.
The Role
As Chief Executive Officer you will be the senior officer responsible for the strategic leadership, operational management, financial stewardship and external representation of Anaphylaxis UK. You will lead delivery of the charity’s strategic ambitions, grow and diversify income, and work collaboratively with a committed small staff team and an active Board of Trustees.
Key responsibilities
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Lead strategy delivery, balancing service quality and financial sustainability.
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Oversee governance, reporting, budgeting, risk and regulatory compliance.
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Grow and diversify income to strengthen financial resilience.
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Provide ethical leadership, manage senior staff and build an inclusive culture.
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Develop strategic partnerships and act as public representative.
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Deliver high-quality services and drive digital innovation.
Key details
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Job title: Chief Executive Officer
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Salary: £70,000–£75,000 per annum
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Contract: Permanent, full-time (35 hours per week)
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Location: Hybrid - home based with regular in-person staff and Board meetings (including an average of one weekly meeting with third-party agents in central London); travel across the UK as required.
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Hours / working pattern: Hybrid working with regular face-to-face commitments and attendance at relevant UK conferences.
As our next CEO, you will demonstrate:
Essential
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Minimum five years’ executive (CEO-level or equivalent) leadership with proven strategic and change delivery.
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Strong business development track record, including diversifying income (fundraising, commercial, grants/partnerships).
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Solid financial competence: budgeting, control, reporting and financial stewardship.
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Experience working with boards, good corporate governance and risk management.
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Proven ability to deliver and improve high-quality services.
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Excellent stakeholder engagement and influencing across government, health, research and industry.
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Collaborative, emotionally intelligent leader who builds trust with staff, trustees and partners.
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Willingness to travel sustainably as required.
Desirable
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Knowledge of allergy, health or education sectors, or experience in health-related charities.
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Experience developing digital services and improving accessibility of information.
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Experience with corporate partnerships, schools or training delivery.
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Degree or relevant professional qualification.
Please download the appointment brief for full details, including how to apply,
If you would like an informal conversation about this position, please contact in confidence our consultant, Jenny Hills, at Harris Hill via the apply button with suitable times to speak, and optional but appreciated, a CV or professional profile.
Closing date for applications: 9am, Monday 8th December
As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
The Role
The External Affairs Manager at The Alan Turing Institute plays a key strategic role in building and managing influential relationships across government, academia, industry, and policy sectors to support the Institute’s mission in data science and AI. Reporting to the Head of the Executive Office, the postholder will act as a key liaison on behalf of senior leaders, fostering collaborations, spotting opportunities, and representing the Institute with credibility at the highest levels.
They will design and implement stakeholder engagement strategies, coordinate institutional interactions, and provide high-quality briefings and insights to support decision-making. This hands-on, outward-facing role requires a blend of relationship-building, strategic thinking, political awareness, and exceptional communication skills, suited to someone proactive, organised, and passionate about shaping the future of AI and tech in the UK.
Your Profile
You will be a confident and strategic relationship-builder with substantial experience navigating complex stakeholder landscapes within the UK’s research, tech, or policy sectors. With exceptional communication, influencing skills and political acumen, you will possess the ability to manage high-level external relationships across government, academia and industry. Highly organised and proactive, you will be able to juggle multiple priorities while providing credible support to senior leaders. A strong understanding of the data science and AI ecosystem is key, as is the ability to translate complex insights into clear messages, drive collaborative opportunities and represent the Institute with professionalism and purpose.
Main Duties
- Build and manage high-level relationships across government, academia, industry, and more as the Institute’s first point of contact.
- Communicate with diplomacy, clarity, and discretion in all stakeholder interactions.
- Lead a refreshed engagement strategy for universities, starting with the Turing University Network.
- Develop and deliver a stakeholder strategy to identify new collaboration opportunities across the AI and tech landscape.
- Conduct horizon scanning, sharing insights and trends to inform Institute strategy.
- Collaborate with internal teams to support shared stakeholder engagement goals.
- Coordinate stakeholder tracking across teams and create mechanisms to streamline interactions.
- Partner with Communications and other teams to creatively promote the Institute’s outputs and opportunities.
Please see our portal for a full breakdown of the role.
Closing date for applications: Monday 01 December 2025 at 23:59 (London, UK GMT)
We reserve the right to close this vacancy early or to interview suitable candidates before the closing date if enough applications are received.
Terms and Conditions
This full-time post is offered on a permanent basis. The annual salary is £54,612 plus excellent benefits, including flexible working and family friendly policies.
Application Procedure
If you are interested in this opportunity, please click the apply button. It will redirect you to The Alan Turing Institute jobs portal, where you can find more information and a full job description for this role. You will need to register on the applicant portal and complete the application form including your CV and covering letter.
If you have questions about the role or would like to apply using a different format, please e-mail the Recruitment team at the address listed in the job description.
Equality, Diversity and Inclusion
The Alan Turing Institute is committed to creating an environment where diversity is valued and everyone is treated fairly. In accordance with the Equality Act, we welcome applications from anyone who meets the specific criteria of the post regardless of age, disability, ethnicity, gender reassignment, marital or civil partnership status, pregnancy and maternity, religion or belief, sex and sexual orientation. Reasonable adjustments to the interview process can also be made for any candidates with a disability.
The Alan Turing Institute is based at the British Library, in the heart of London’s Knowledge Quarter. We expect staff to come to our office at least 4 days per month. Some roles may require more days in the office; the hiring manager will be able to confirm this during the interview.
Our purpose is to make great leaps in data science and artificial intelligence research to change the world for the better.



The client requests no contact from agencies or media sales.
Digital Editor – Policy, Practice and Advocacy
Contract type: 12 months Fixed term Maternity Cover – 35 hours per week
Location: London, UK
UK hybrid working – a minimum of 40% of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
Salary: £39,358 - £41,325 per year with excellent benefits
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
This post sits within the Digital Content and Experience team, which manages our online content and platforms, and delivers unique digital experiences designed to raise awareness, inspire brand love and stimulate action through a variety of channels. The Digital Content and Experience team is part of the Communications and Fundraising directorate and at the forefront of sector-leading, award-winning campaigns and products, thanks to a multi-disciplinary outlook and a test-and learn culture.
About the role
As our Digital Editor – Policy Practice and Advocacy, you will take day-to-day responsibility for content on WaterAid's WASH Matters and global websites and global social media channels, creating high-quality, user-centred material that compels people to act, while communicating organisational priorities. You will work closely with our Global Policy and Advocacy, and International Programmes departments to ensure the effective planning, production and continuous optimisation of digital content that is both inspiring and engaging.
In this role, you will:
- Support the Digital Content Manager - Policy, Practice and Advocacy (PPA) to deliver the digital content strategy for PPA content.
- Collaborate with other teams on developing audience-led digital content for global advocacy campaigns and moments.
- Proactively identify the need for new content that engages online audiences, writing or commissioning new content as required.
- Monitor and feed back on the performance of digital content through Google Analytics and social reporting tools.
- Work closely with the Content Marketing Manager (Email) to develop and publish the WASH Matters newsletter.
- Champion WaterAid’s commitment to equity, inclusion and safeguarding.
To be successful, you will need:
- A track record in, and passion for, digital communications and copywriting.
- Proven experience of writing and sub-editing copy for web, mobile, social media and email.
- Proven experience of developing and delivering engaging social media assets, including graphics and video.
- Extensive editorial skills, including developing and delivering digital content plans, making sound judgements (regarding copy, imagery and social interaction) and publishing without supervision.
- Excellent stakeholder and project management skills, diplomacy, written and verbal communication skills.
Although not essential, we’d prefer you to have:
- A strong understanding of the digital landscape and ability to respond creatively to emerging trends.
- An understanding of web design and UX principles.
- Experience in digital campaigning and developing digital content to support public mobilisation campaigns
Closing date: Applications close 12:00 PM UK time on 26 November. Interviews are expected to take place week commencing 8 December.
How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter.
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre‑employment screening
To apply for this role, you must be able to demonstrate your eligibility to work in the UK. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
- 36 days’ holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days’ annual leave
- Employer pension contribution up to 10 %
- Flexible and hybrid working arrangements
- Season ticket loan
- Free annual eye tests
- ‘Give as you Earn’ charitable giving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Sabbaticals
- One paid volunteer day each year
As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.
These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.
Our Global Commitment:
Our people promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change !
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.



At TLG, we are passionate about building an exceptional staff team committed to transforming the lives of children who are struggling. Our vision is bold, and we are looking for outstanding people to join us on this journey. This role presents an exciting opportunity for a motivated and purpose-driven leader to become our Head of Grants & Philanthropy.
This is a pivotal role where you will lead the growth of TLG’s philanthropic income, driving progress to reach ambitious six-figure targets year after year. You will shape and deliver a dynamic strategy to build a diverse and sustainable portfolio of income streams, including trusts and foundations, major donors, corporate partnerships, and legacy giving. A core focus will be creating and implementing an effective grants strategy to grow and maximise voluntary income from trusts and foundations. The funding you secure will be essential to sustaining TLG’s operations and enabling future growth.
As Head of Grants & Philanthropy, you will work closely with TLG’s Directors, colleagues across the organisation, and external partners to raise funds for innovative projects in the UK and support the expansion of our work internationally. You will also lead a small, talented team, inspiring and equipping them to develop each area of philanthropic income. Strong administrative skills and a commitment to harnessing AI for efficiency will be key, allowing you to focus on building relationships and sourcing new opportunities.
From crafting compelling applications to driving strategic development, this role places you at the heart of our mission to bring fullness of life to every child, no matter what struggles they face. If you are an experienced, innovative leader with a passion for making a difference, we would love to hear from you.
TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.
Hours: 37.5 per hours week (full-time). Open to part-time for the right candidate.
Closing Date: Thursday 20th November
Initial Interviews: Thursday 27th November – Online
Final Interviews: Tuesday 9th December – at our National Support Centre in West Yorkshire
The client requests no contact from agencies or media sales.


