Deputy development director jobs

Job Title: Supporter Care Officer

Responsible to: Individual Giving Manager

Salary: £28,000 - £32,000

Location: USPG, 5 Trinity Street, London, SE1 1DB
 

Hours of work: Full time - 35 hours per week

The package also includes

· 8% employer contribution to a pension

· 25 days annual leave, plus bank holidays and additional discretionary leave during Christmas.

· Season Ticket Loan

USPG is the Anglican mission agency that partners churches and communities worldwide

in God’s mission to enliven faith, strengthen relationships, unlock potential and champion

justice.

You can find out more about our work by visiting our website.

The Job

Reporting to the Individual Giving Manager, the Supporter Care Officer role sits within the Communications, Engagement and Fundraising team. USPG is looking for someone with excellent communication skills and enthusiasm to join our small but growing fundraising team.  The post holder will be the first port of call for all incoming communications and will work closely with the Individual Giving Manager to ensure that our supporters feel valued. The role is also responsible for maintaining the data and developing supporter care processes. 

You

You are highly organised, enthusiastic and flexible with a passion for delivering an excellent supporter experience. The ideal candidate will have experience in customer service, data handling and administration. They will be comfortable working in a fast-paced environment, with a flexible, can-do attitude. The role holder will be used to co-ordinating a varied workload, working in close collaboration with colleagues and delivering to deadlines. They will have excellent IT skills and experience of working with databases.

How to apply

Please complete the application form and equal opportunities form.

If you would like to discuss the role, please feel free to contact Natasha.

Closing Date: 20th July 2025

Interview Dates: Rolling Interviews

Scholar Services Manager, Scholar Affairs

Salary circa £40,000 plus benefits

Fixed Term, for a period of up to 12 months

Full time 37.5 hours, however part time hours of a minimum of 22.5 per week will be considered

Location: Oxford (office based)

We are seeking an experienced admission professional to join the Rhodes Trust, Oxford for a period of up to 12 months to cover a period of long-term leave. The Scholar Services Manager is a key role within the small team at Rhodes House who seek to provide a supportive environment for Rhodes Scholars. This role is also an exciting opportunity for an individual to enhance their skills and knowledge of admissions as supporting the Rhodes Scholarship offers broad experience of working with all the University of Oxford departments and colleges which makes this a unique role.

We are looking for the successful candidate to start with us in as soon as possible.

The role

The Scholar Services Manager role works in close partnership with the Registrar and Director of Scholar Affairs and Deputy Registrar to manage the full range of administrative processes underpinning the Rhodes Scholarship - from the point of selection in home country, through their two-to-three-year tenure in Oxford, to the process of going down - and to foster a culture of support and community at Rhodes House. This position uniquely balances academic reporting and record keeping over the course of the academic year with consideration for Scholar welfare and personal engagement.

In keeping with the prestigious nature of the awards, the Scholar Services Manager will take pride in delivering and improving administrative processes which add value to the experience of a Rhodes Scholar at Oxford, and in building affirming relationships with the Scholar community. This will include maintaining a good balance between professionalism and efficiency on the one hand and a warm and approachable ethos on the other. 

Skills, experience and qualifications:

· Knowledge or experience within Oxford University, particularly of admissions (Essential).

· Graduate level or equivalent professional experience, with sufficient gravitas to work with a cohort of c.250 outstanding young international Scholars

· Ability to build strong working relationships with immediate colleagues, and with university colleagues

· Proactive, focused and organised, with good attention to detail

· Ability to work well under pressure, prioritise work and meet deadlines

· Excellent written and verbal communication skills

· Excellent IT skills, including experience with Microsoft packages (such as Word, Excel, PowerPoint, SharePoint and Outlook) as well as databases

· Advanced Excel skills, including the facility to analyse data using graphs and pivot tables.

· Experience of handling sensitive personal data

· High level of integrity and confidentiality. Sensitivity and discretion in dealing with a wide range of people on many different issues

· Excellent inter-personal skills and the ability to work collaboratively as a member of the Scholar Affairs team

About the Rhodes Trust

The Rhodes Trust is an educational charity which offers Rhodes Scholarships to exceptional students from around the world to come and study at the University of Oxford. Our mission is to build a better world through global fellowship programmes that develop and connect compassionate, innovative, and public-spirited people committed to solving humanity’s challenges.

In recent years, we have also partnered with several other remarkable organisations to create the Mandela Rhodes Foundation, the Atlantic Institute, Schmidt Science Fellows, RISE and Oxford Next Horizons.

Benefits of working here

We are a global organisation and we use our deep connections across the world to bring together people of different backgrounds and viewpoints. We encourage our staff to challenge each other’s thinking and generate new ideas.

· 30 days annual leave (pro rata) plus 8 bank holidays

· Competitive pension scheme

· Generous family leave schemes

· Private health insurance

· Employee Assistance Programme

· Personal development opportunities

· Additional benefits, such as free access to the University's gardens, parks, libraries and museums, and University staff discounts in shops across Oxford.

· Cycle to work scheme

· Electric car scheme

If you would like to find out more, please click ‘apply’ to view the full job description and to find the link to apply. Please send us your CV and a covering letter. Please note, this advert will close on 08 July 2025.

If you have any issues with submitting your application, please email the Recruitment team.

The Rhodes Trust is an equal opportunity employer. We warmly welcome applications from talented people of diverse backgrounds and appoint without regard to age, disability, gender, gender identity, gender reassignment, sexual orientation, pregnancy or maternity, parental status, marital or civil partner status, race, colour, ethnic or national origin, nationality, religion or belief.