Role: Head of Membership
Responsible For: Membership Team
Responsible To Senior staff lead
Salary £45000
Last Updated October 2020
1. To lead the delivery of Membership Services
2. To provide expert leadership on strategy development and implementation with the Team in line with the mission, aims and values.
3. Direct line management of the Activities, Voice and Advice Managers
Senior Management
● Work with the Chief Executive and managers as part of the SU’s senior management team
● Support the Chief Executive and SMT in strategic leadership across the Students’ Union.
● To contribute to the development and review of the Union’s strategic and operational plans.
● Primary advisory and operational support for the Sabbatical Officers in relation to membership
● Provide leadership in strategy development
● Leading on the implementation of processes within Membership Services that deliver the Mission, Vision and Values of the Strategic Plans
● Leads on the processes through which all teams in the organisation get feedback from students, and other stakeholders including the institutions
● Overall responsibility for producing an Annual Impact Report
● Overall responsibility for strategic planning and budgets relating to Membership
● Responsibility for systems for performance management of the Union’s strategic aims and enablers within Directorate: dashboards; 121s
● Lead the identification and development of evidence based new projects and ideas across the Union to drive improved quality, performance or impact
● Responsibility for commissioning, instructing and interpreting research to develop new opportunities across the Union
Service Delivery
● Lead the membership directorate to meet the constantly changing needs of students, with a focus on increasing membership involvement, impact and levels of satisfaction
● Overall responsibility for budget management and development within Membership Services
● Overall responsibility for the integrity and quality of democratic functions including all elections, policy votes and democratic meetings
● Ensure that the Memorandum and Articles of Association, byelaws and policies of The Union are adhered to by all staff in Membership Services
● Overall responsibility for the SU’s provision of welfare, advice and advocacy
● Overall responsibility for the legal compliance and governance issues relating to Membership and our democratic structures
● Responsible for building relationships, liaising and negotiating with Union staff, College staff, and other relevant external parties on issues relating to the directorate and the wider union
Finance/Resource Management
● To prepare and oversee budgets and financial plans for all departments that are the responsibility of the Head of Membership, and ensure services operate effectively within budget and to initiate and explore ways of improving efficiency and effectiveness and promote improvements in value for money.
● To have project management responsibility for key budgets and be responsible for ensuring departmental staff are monitoring expenditure on their budgets.
People and Management
● Line manage Membership staff, in line with the policies and procedures of the Union
● Lead the Membership Team by setting challenging targets and managing outcomes in line with the strategic/operational plans of the Union
● Invest in staff, and deliver our aims, by overseeing the induction, training and development of Union staff
● Lead on involving Union staff at all levels in the development and delivery of the Union’s policies, procedures, and culture
Networking and diplomacy
● To advise and influence at senior levels within Goldsmiths.
● To meet and network with appropriate other people and organisations including, other Unions, NUS, charity sector and in the wider community and represent and promote own work area/activity on internal and external platforms.
● To exert diplomacy, tact, patience, negotiation and analytical skills when dealing with a broad range of students with complex issues.
Supporting Student Officers and Elected Representatives
● Foster a culture to encourage and facilitate involvement and feedback from student officers, sabbatical officers to plans and guides.
● To mentor, support, advise and guide Student Officers and representational structures within the Union, ensuring induction, training, support and development of individuals is tailored to specific needs on a day to day basis.
● To pastorally support and mentor 2 specific officer during their terms of office
● Ensure that Officers are supported to represent the membership in dealings with College Committees, College staff and external people and bodies
In addition, all staff have the following general duties laid out in their job descriptions:
- To deliver and develop targets outlined in the Union’s strategic plan.
- To contribute and assist in the Union’s planning processes and the review of its performance and systems.
- Contribute to the positive and professional image of the Union and not act in such a manner as to bring the Union into disrepute.
- To observe and uphold the requirements of the Union Constitution and act at all times in accordance with policies including equality of opportunity.
- To undertake your own typing, filing, photocopying etc.
- Undertake any other duties appropriate for the grade and responsibilities of the post that may from time to time be reasonably requested.
- To take ownership of, their Induction, Personal Review Programme, Departmental Staff Meetings and be responsible for carrying out duties with full regard to the rules, policies and procedures and conditions of service contained in the Staff Handbook, and within Departments of the Students’ Union.
- A condition of employment is that all staff are expected to assist in key events throughout the year e.g. Welcome Week and welcome festivals and any other key event, including elections, if necessary
- Staff are expected to portray a positive image, both internally and externally of the Students’ Union by displaying high standards of service, integrity, punctuality, politeness and professionalism.
- Where you are required to work with volunteers you must support and manage them appropriately in line with the Students’ Union volunteer policy
- Environmental consideration and environmental best practice is the responsibility of all Students’ Union staff
We're going to change the world.
Representing nearly 11,000 students studying at Goldsmiths, University of London in New Cross, S... Read more
Caplor Horizons is a charity that inspires and enables people to bring about lasting and meaningful change for the benefit of society. Working locally, nationally and internationally, we contribute to other not-for-profit organisations and responsible businesses to strengthen individual, team and organisational effectiveness and resilience.
Joining us means becoming part of a rich community of inspiring individuals. Our team is one that is defined by the open, creative and passionate environment we create when we come together. Through this, people are valued, given opportunities to develop themselves and others as well as being challenged to think differently.
We are seeking an exceptional individual who shares the charity’s values, beliefs and vision and who is passionate and driven.
As Development Coordinator you will be pivotal in ensuring the smooth running of the charity, coordinating, administering and developing activities as well as communicating and engaging with a wide range of people.
We are looking for a candidate based in the UK, either near Hereford, or willing to travel to Hereford for meetings. Remote working will be available.
Person profile:
Desirable
- Experience, knowledge or interest in international development, and/or a working understanding of the voluntary sector, and/or experience of environmental activities
- Being able to work in and lead small groups of people in collaborative ways
- International experience of living and working with communities in different countries
- Experience of communicating persuasively and informatively to a range of audiences about challenging issues
- Ability to inspire people about our work
Essential
- A belief in the purpose, values and strategy of Caplor Horizons, including The Commitment, and ability to contribute to the development of these.
- Relevant experience in at least one professional area, including but not limited to programmes, fundraising, communications.
- Experience of developing effective relationships with a range of partners and stakeholders
- Proven track record of being able to perform satisfactorily in a pressurised environment
- Ability to work effectively with a wide range of people internally and externally to the organisation
- Good team working and team building experience
- Good organisational and administration skills
- High level of personal integrity and commitment
- Proactive, creative and enthusiastic mindset
- Adaptable and flexible approach
- Excellent written and communication skills
- Ability to plan, prioritise and deliver under pressure
Please send your CV and a supporting statement (as two separate documents). Instructions for your supporting statement: on no more than one side of A4, please summarise your suitability for the role. Please outline why you are applying for this role and use the job description to outline specifically how you meet the requirements of the role and use examples where you’ve previously held similar responsibilities and had success. We are also interested to hear what you see as the personal contribution you will make to Caplor Horizons at any level and what really motivates you in your working life.
To find out more, click the link: shorturl.at/hLNT2
Job Title: Warden
Hours: Full-time
Salary: £24 - £26k depending on experience (plus accommodation and benefits worth approx. £10k pa)
Location: Bruton, Somerset
We are working in partnership with The Hugh Sexey’s Hospital for the appointment of a new Warden.
Hugh Sexey’s Hospital, within the Hugh Sexey Foundation, traces its heritage to its founder Hugh Sexey, (1556 – 1619), who was born in Bruton and became Auditor of the Exchequer to King James 1st. The Hospital today provides excellent sheltered individual accommodation for its twenty five or so Residents in a Grade 1 listed architectural delight. The Hospital is founded on the tradition of Christian worship, and a Jacobean chapel in the heart of the Almshouse courtyard overlooking extensive gardens, provides a central and much loved spiritual element to the life of the Hospital.
The post of the Warden works together with a small and committed staff team, ensuring the wellbeing of the Residents is of a consistently high standard. The duties of the role comprise of the following main areas of responsibility; Management, Welfare & Pastoral Support, Communication and Safeguarding.
An attractive aspect of this role is the opportunity to reside within one of the self-contained flats, comprising of a large living room, small bedroom, kitchen and bathroom. On site parking for one vehicle and the costs of utilities are met by the charity.
This is a significant and rewarding role that will require the post holder to demonstrate the following:
- Strong interpersonal skills and emotional intelligence
- A proven track record of collaborative working
- Facilities management experience
- Knowledge of regulatory requirements
- Excellent ability to manage a varied workload
- Excellent verbal and written communication skills, computer literate
You will be a proactive and positive individual with a light touch, and proven organisational and interpersonal skills. You will have high attention to detail and the ability to prioritise, ensuring that the welfare and wellbeing of the staff and residents is at the forefront of all your work.
If you feel you have the skills and experience to be successful in this role then please submit your CV, supporting statement and completed EO and Diversity Monitoring Form to Adam Stacey, Director quoting our reference JO2808.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law.
For any further information, please contact Adam Stacey at Charisma Charity Recruitment.
Closing date for applications: 2 March 2021
Interview date: w/c 15 March and 22 March 2021
Welcome to Charisma Recruitment, the specialist recruitment consultants for the charity and not-for-profit sector. We offer advice and guidance... Read more
If you’re ambitious, crave freedom to try new things, are great with supporters and have a creative streak, then is the role for you.
You’ll be joining a successful team who have a plan to grow individual giving income significantly in the coming year. You’ll be able to build upon the success of our high-profile national appeals such as the Telegraph Christmas Charity Appeal and play a major role in our exciting BBC Lifeline and Christmas appeals.
This is a new role and our Individual Giving Officer will help us to give the best possible experience to the amazing individuals who support Changing Faces.
Ideally, you may have worked in individual giving at a large charity and want more responsibility, or you have had responsibility for individual donors in a smaller organisation and now want to specialise. We’re also open to fundraisers who may have been furloughed or made redundant and have transferable skills. All we ask is that you have thought through why you think individual giving is the right fit for you.
The job will reporting to the Director of Fundraising and Communications and we’re looking for people who are excited by:
- building and retaining our growing pool of individual donors.
- delivering great donor care
- either have experience and understanding of direct marketing campaigns or show you’ve done your research and know what makes great direct marketing
- using social media to fundraise and develop relationships with donors.
- bringing a warm and dedicated approach to ensure our amazing supporters always have the best experience possible!
We are always looking for talented people from all backgrounds to join us and help improve the lives of people with visible differences. In line with our commitments to race equity, we are particularly seeking applications from People of Colour/ BAME people. We are also always open to conversations about flexible working.
Please download the following documents for further information:
- Job Description – Individual Giving Officer
- Criminal Records Disclosure Security and Ex Offenders Policy
- Applicant privacy notice 2019
Contract: Full time (37 hours per work).
Location: London-based role / working from home initially
Salary range: £26,868.19 – £30,240.39 (Changing Faces’ policy is to offer all posts at the first point on this scale)
Closing date: Monday 8 March 2021, 9am
To apply: Send an up-to-date CV and a supporting statement that specifically addresses the person specification.
We look forward to receiving your application.
Changing Faces is the UK’s leading charity for the 1.3 million people in the UK with a visible difference: a mark, scar or condition that... Read more
The client requests no contact from agencies or media sales.
Changing Faces is on the cusp of an exciting revisioning and redefinition of our 1-1 and clinical model across the service for people with a condition, mark or scar that affects their appearance (visible difference). We are seeking a qualified, innovative and experienced Adult Wellbeing Practitioner to deliver 1-1 and other wellbeing interventions to support the needs of people across the UK.
The main purpose of the role is:
- To deliver 1-1 counselling, support and peer interventions to adults with visible difference across the UK
- To collaborate with the team to revision, redefine and embed our new 1-1 and clinical model across the service
- To build awareness and promote the service across the UK to maximise the reach and impact for adults with visible difference
We are always looking for talented people from all backgrounds to join us and help improve the lives of people with visible differences. Changing Faces is committed to achieving greater staff diversity. We welcome applications from people from all sections of the community irrespective of race, gender, age, disability, sexual orientation, religion or belief. In line with our commitments to race equity, we are particularly seeking applications from people of colour/ people from BAME backgrounds. We actively encourage people with a visible difference to apply. We are also always open to conversations about flexible working.
Changing Faces is the UK’s leading charity for everyone who has a mark, scar or condition that makes them look different (a visible difference). Being different in a society where there is such pressure to look a certain way is extremely difficult.
People with visible differences are vulnerable to isolation, loneliness, social anxiety and low self-esteem. They face staring, unwanted attention and even bullying and hate crime. They experience lowered expectations in education, problems getting work and stereotyping in the media. This can have a devastating, and lasting, impact on their wellbeing. Adults often come to us, having never spoken to anyone about the psychological impact of their visible difference before.
Changing Faces provides unique practical, social and emotional support for people affected by visible difference; we challenge discrimination and campaign for a world that respects difference.
Our Wellbeing services build confidence and resilience – giving people the tools to manage their feelings, cope in different social settings, handle other people’s reactions or deal with life, education, work and relationships. We are going through an important period of change and development in the Wellbeing Services – embarking on a revisioning and redefinition of our 1-1 and clinical model across the service and launching our national children and young people’s model.
Changing Faces wants a future where everyone with a visible difference on their face or body has the confidence, support and opportunity to lead the lives they want.
Salary range / benefits: £29,940.98 – £33,698.84 (Changing Faces’ policy is to offer all posts at the first point on this scale/negotiable.) 25 days basic holiday; 6% pension contribution
Application method: Please download the attached Job Description and provide a full CV and a comprehensive supporting statement, with clear demonstration of how you meet each point of the person specification and job requirements. Please do let us know where you saw the role advertised too.
Closing date: 10am Tuesday 16 March 2021
Interviews: Monday 29 and Tuesday 30 March 2021
For more information, please visit the Changing Faces Website
Changing Faces is the UK’s leading charity for the 1.3 million people in the UK with a visible difference: a mark, scar or condition that... Read more
The client requests no contact from agencies or media sales.