Design jobs in london

Haven House Children’s Hospice cares for children and young people who have life-limiting or life-threatening conditions across North and East London, West Essex and East Herts. Our mission is to provide the highest quality palliative and holistic care services to children and their families in our local communities.

Since the hospice opened its doors in 2003, it has gone from strength to strength both in terms of the care we provide to children and their families as well as the close bonds we have developed and nurtured with individuals and organisations who are inspired by our work.

This role sits within the High Value partnerships team, working within the Corporate fundraising team, and alongside Philanthropy, Trusts and Grants, and Special Events. It reports into the Assistant Director of IGM/ Head of High Value Partnerships.

The team pride themselves on their fantastic partnerships and results, and it’s a great time to join as they are currently developing a high value strategy, to underpin the organisation wide strategy and the overall IGM strategy.

At Haven House the focus within the Income Generation and Marketing Team is to put the supporter and donor at the centre of everything we do, ensuring they feel inspired by our work and the children and families we support; engaged and committed to our cause and ultimately make a commitment to do something amazing.

We’re looking for an individual who is has the experience, confidence and skills to win new corporate partnerships and manage our current relationships with existing partners to a high standard.

We want someone to join us who loves being part of a hardworking and collaborative team and who is willing to try new things, bring fresh ideas and who has the energy and personal drive to execute them.  

If this role sounds right for you and you have the right skills and experience, please download the job description and apply.

As an employee you will be entitled to the following range of benefits:

· Hybrid office/home based arrangement

· 27 days' annual leave (pro rata)

· Pension scheme (company matches contribution up to 7%)

· Free onsite parking

· Employee Assistance Programme

· Eye care voucher scheme

· Cycle to work scheme

· Life cover (if eligible)

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and an enhanced DBS check.

Interview date: w/c 22 September 2025

Connexional Worship Renewal Team Leader

London-Hybrid

Hybrid Working: Connexional Team staff based at Methodist Church House have a hybrid work pattern which is currently 2-3 days in the office.

We are offering a hugely exciting role to support Methodist worship renewal across The Connexion and to continue to enhance our wonderful communities of local preachers, worship leaders and musicians through the training and development programmes offered by The Methodist Church in Great Britain.

It is open to both ordained and lay Methodists alike.

In recognition of the centrality of the worshipping life of the Church to Our Calling as both Christians and Methodists, we are absolutely committed to effectively supporting (in theology, craft and with practical questions) all of those who lead worship. We also recognise the missional imperative for high-quality worship. Thus the holder of this post will lead a small team, whose aims are to:

• Empower all of those leading worship through support and development.
• Operationalise and manage the Worship Renewal stream of the Methodist Church in Britain’s God For All ambition and strategy.

This will include working strategically; embedding deep learning and practice; envisaging and developing exceptional training and resourcing for all those involved in worship leading; managing staff, workplans and budgets; and being responsible for the governance aspects which sit within this role.

About you

Thus, we are looking for someone who is a gifted ‘crafter of worship’ and preacher, with deep sensitivity for Methodist worship in its varied traditions, passion for excellence in Methodist worship and creative strategic thinker. You will care deeply about the communities of people who lead Methodist worship, working alongside them to enable all to lead worship which contributes to flourishing Methodist churches. 

It is essential, therefore, that you are a presbyter, deacon or local preacher in The Methodist Church, have a deep understanding of Methodist – and wider – theology with an understanding of how to translate these for contemporary society. You will have an excellent understanding of current training structures for worship within The Methodist Church, alongside experience of leading and managing change in a complex organisation.

The team

The Ministries and Learning Team in which this role sits, is friendly, supportive, vibrant and passionate. Within this team, you will be line-managed by The Director of Ministry Development. The Team exists to equip the Methodist Church by training, developing and supporting those called by God to serve in lay and ordained ministry embedding the strategies which support the Church’s aspiration to be inclusive, justice seeking, evangelistic and growing.

The postholder will manage a small team and work widely with other teams, such as Evangelism and Growth, and across the wider Connexion.

This post carries an occupational requirement for the post holder to be a Christian (in accordance with the Equality Act 2010).

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Well-being Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.

For ministers in Full Connexion the standard terms of service apply.

Closing date: 2 October 2025

Interview date: 21 October 2025 (Methodist Church House, London)

Are you eager to make a difference in health and care but don’t know how to get started? Do you want to learn how policy is made, how senior leaders are influenced, and how research drives change?

We’re looking for a Policy and Research Intern to join our Policy and Influence team for nine months. This is a unique chance to take your first step on the policy career ladder – no prior policy experience required.

In this role, you’ll be right at the centre of our work with senior nursing and midwifery leaders. Yes, you’ll support the team with essential admin and communications, but this internship is about so much more than that. You’ll help deliver high-profile events like webinars and roundtables, track and report on member benefits, and contribute to live policy and research projects that shape the future of the NHS and wider system.

We don’t expect you to arrive knowing it all. What matters is your enthusiasm for FNF’s mission, your willingness to learn, and your drive to get stuck in. In return, you’ll gain hands-on experience, work alongside senior stakeholders, and build the skills and confidence to take the next step in your career.

What we’re looking for:

• A genuine interest in health policy and influencing
• Strong organisational and communication skills
• Someone proactive, flexible, and ready to muck in
• A team player who wants to learn and grow
• Demonstrable evidence of how you have lived FNF’s values

This is a nine-month paid internship (at the National Living Wage), with plenty of flexibility and hybrid working. You can join us part-time (three days a week) or full-time — whichever works best for you.

If you’re ready to roll up your sleeves, learn by doing, and kick start your career in health policy and influencing, we’d love to hear from you. You’ll be part of a dynamic, ambitious team that’s making a real difference — and excited to have you on the journey with us.

Salary: £26,519 FTE (approx £18,942 pro rata)

Hours: Part time - 25 hours per week 

Days and times: Preferably worked across 5 days but to be discussed

Contract: Permanent

Responsible to: Business Improvement Manager

Location: 3 Chapel Court, 126 Church Road, Hayes UB3 2LW - Age UK HHB operate a hybrid and flexible working policy on successful completion of induction

Closing Date: 12 noon on Tuesday 23rd September

Interviews: Week commencing Monday 29th September

We're looking for a proactive and people-focused Facilities Administrator, to join our Resources Team. This role offers variety and the opportunity to contribute to diverse projects while continuing to develop your skills. This is a broad and dynamic role that blends facilities administration and office operations, across multiple locations.

You will work closely with the Business Improvement Manager to maintain a safe, welcoming, and compliant working environment, with responsibility for Health and Safety, premises management, and other essential resources.

If you're someone who thrives on getting things done, enjoys solving problems, and has a keen eye for detail, this could be the perfect fit.

We are looking for a part-time (22.5 hours per week) social media officer to ensure our community is engaged and interacted with through our multiple social media channels. The role is focused on the creation of engaging content for our social media channels, including Facebook, TikTok, and Instagram, as well as monitoring these channels and engaging with our followers. You will be involved in the major Veganuary campaign, inspiring and supporting people to try a vegan diet – better for animals, better for the planet, and better for our health. 

This is a fixed term contract until 28 February 2026. 

We need someone available to cover the following hours:

• Monday (9.00 to 5.30)
• Friday (9.00 to 5.30)
• Sunday (half a day worked at any time)
• A further half day to be worked on any day that suits.

The Access to Justice Founation is seeking a manager to lead data systems, quality, and management across our organisation. The successful candidate will:

• Oversee data collection – ensuring we collect the right data, in the right way, as accurately as possible
• Maintain the systems that hold our data (primarily Salesforce)
• Support colleagues to access, use, and present our data.

This role will report into our Operations Team, which has a cross-functional remit and provides support to all other teams at the foundation. We’re looking for someone who can work collaboratively and employ a customer-centric approach to support colleagues and enable their work. Further, the Foundation is in an exciting period of growth, and we’re currently making a major investment in our Salesforce instance while also developing our team’s data capabilities. We’re looking for someone who is proactive and enthusiastic to jump into this role. You will help nurture and support a critical piece of our organisational infrastructure and our team’s capacity. With support from the senior management team, you will be at the heart of our efforts to successfully manage all our data and related systems.

Please see the full job description and recruitment pack below.

Location: South London Centre with an expectation of 2 days a week in the centre

At The King’s Trust, every donation helps transform the lives of young people, and behind the scenes, great data and insight make that possible. As our Supporter Data & Insight Executive, you’ll play a vital role in shaping how we understand our supporters, driving smarter decisions and more impactful fundraising.

From building dashboards and analysing trends, to delivering actionable insights that help teams connect with supporters in meaningful ways, you’ll be at the heart of data-driven change. You’ll also develop efficient processes and reporting that ensure fundraising performance is measured, understood, and continuously improved.

This is an opportunity to blend technical skill with purpose, joining a collaborative team where your work will directly influence how we grow income and create opportunities for young people across the UK.

Location: Homebased (requirement to attend meetings at The Grange, periodically)

Hours: Full-time, 35 hours per week, Monday to Friday

What you will be doing

This is a strategic and creative role at the heart of Hearing Dogs for Deaf People’s national fundraising and engagement efforts. The post holder will lead the development and delivery of national community and challenge event programmes across all four UK regions (England, Scotland, Wales, and Northern Ireland).

Using strong project and campaign management skills, the role will grow existing initiatives charity owned initiatives such as the Great British Dog Walk and the 28 Challenge and develop new, audience-led campaigns that inspire public participation, drive fundraising, and deepen long-term engagement with the charity.

In addition to the owned initiatives, the role will promote Hearing Dogs for Deaf People to participants of external national events such as The Great North Run or the London Marathon.

The ultimate objectives are to drive income generation and guide supporters from initial involvement to becoming volunteers for the broader work of the charity and legacy pledgers.

Desired candidate

• Proactive and confident self-starter with proven experience in campaign management, digital fundraising, and audience engagement.
• Strong understanding of social media tools, digital platforms, and challenge event management (e.g. Fundraising).
• Excellent project management and cross-team collaboration skills.
• Ability to develop creative propositions and media plans based on audience insight.
• Comfortable working in a hybrid environment with occasional travel to events and HQ.
• Excellent interpersonal and communication skills coupled with an enthusiastic and positive approach.

How to apply

If you are interested in working with us in this varied and immensely rewarding job, please send your CV and a cover letter explaining why you'd be perfect for the role.

Closing date for applications: Midday on Monday 6th October 2025.

As the leading specialist mental health charity for women who have experienced domestic abuse, Woman’s Trust’s mission is to help survivors to overcome the devastating mental health impact of domestic abuse.

We are seeking a Counselling Manager to lead our clinical services. This is a fantastic opportunity for an experienced therapeutic professional to combine clinical practice with leadership, safeguarding, and project management.

If you are looking to make a real impact on women and children’s lives in your fundraising career, supported by a committed and evidence-led fundraising team, then please do get in touch.

About Woman's Trust

The charity, established almost thirty years ago to meet the gap in specialist mental health services, is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from trauma. We supported 833 women and children last year, with a current income target of £1.25m (growing to £1.4m in 2026-2027) and 36 staff. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.

You will be joining the Woman’s Trust Fundraising team as we work towards our strategy 2022-2027, to double our income and the number of women we support each year. Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awareness-raising workshops and training for professionals, building on our research and policy to improve systems nationally.

About you and how to apply

As a skilled and compassionate counselling manager, aligned with our feminist ethos and the needs of our service users, you will bring experience in leading counselling services, with a proven ability to deliver high-quality, trauma-informed support for women affected by domestic abuse. You will have experience in managing counsellors and/or volunteers, providing clinical supervision, and ensuring best practice across service delivery. You will be able to oversee the full cycle of service management, including monitoring outcomes, safeguarding, and compliance, while also contributing to service development and innovation in line with our strategic priorities.

If you are looking at the next step in your career into management, whilst making a real impact on women's and children’s lives, we want to hear from you!

To apply, please send your CV and a cover letter of no more than 2 pages outlining your experience, skills, and knowledge relevant to this post.

Closing date: 30 September 2025.

Interview date: w/c 6 October 2025.

This post is open to female applicants only, in line with the Equality Act 100 pursuant to Schedule, 9 Part 1 applies. We particularly welcome applications from women from black and minoritised, and disability communities. 

Job Description

Citizens UK 

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.

Citizens Essex is a relatively-young Chapter of Citizens UK, covering 3 main geographical areas: Colchester, Chelmsford, and Southend. Our ideal candidate for the position of Senior Organiser has high emotional intelligence, is curious about other people, politically astute, and is fundamentally relational. They will have a track record of making things happen, be able to work with a high degree of independence, are comfortable with uncertainty, and able to think strategically as well as operationally.  They will be interested in understanding and working with different sectors and types of organisations, as well as engaging with people from a wide range of faiths and cultures which are different to their own. They are an excellent communicator. They will learn and teach the craft of broad-based organising and be interested in receiving feedback to support their own development and growth. They will build and maintain relationships with a large number of leaders across the County and coach them to take action together on a common agenda. 

Community Organising

Through our theory of social change, called community organising, we train thousands of everyday people to lead change in their communities, equipping them with the skills to hold politicians and other powerholders to account. We are made up of 500+ member organisations in powerful alliances throughout the UK. Our members include schools, universities, faith groups, parents’ groups, health practices, charities, trade unions and other civil society organisations. 

Purpose 

At Citizens UK, our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training. 

Main Responsibilities 

A Senior Organiser is mastering the craft of community organising and taking increasing responsibility for developing major campaigns, managing budgets and managing staff. They operate with a high degree of independence and are significant contributors to CUK-wide functions such as training.  Senior Organisers model the broad-based community organising methodology in their work including the building of relational power, the recruitment and retention of dues-paying institutions, the development of leaders, the strengthening of member institutions, leader-led public actions, and the winning of systemic change. 

You will bring communities together to drive change both locally, regionally, and nationally. This role will work closely with local civic institutions, such as churches, mosques, schools, universities, unions and other community groups to: 

• develop the leadership of people within those organisations - our 'leaders' who lead the campaigns we work on 

• help them identify the changes they want to see and create strategies to win those changes 

• strengthen institutions’ own abilities to achieve their missions. 

This includes listening to members of the community to find common issues, engaging local decision-makers through meetings, and planning in-person ‘actions’, where you might hold those in power to account. All of this work is underpinned by the knowledge that everyday people have the ability to shape the world around them. This work will be rooted locally, but you will be a part of a bigger national drive to make change alongside diverse local alliances across the UK. In Essex, the work is currently focusing on the first Mayoral Election for the County but you will also work on other campaign priorities that are developed through the institutions you work with. 

Working as a Senior Organiser for Citizens UK, reporting to Regional Supervisor for the South of England, your main responsibilities will include: 

Build relational power to further the goals of CUK 

• Develop a comprehensive power analysis for Essex, particularly as the County will elect its first Mayor in May 2026  

• Develop and grow strong working relationships with power players at a county-wide level or sector, including journalists; taking the initiative to establish new relationships as required 

• Conduct one-to-one relational meetings in order to develop relationships with leaders; demonstrating timely and effective agitation to stimulate action 

• Work effectively with local journalists and media outlets to further CUK’s goals 

• Develop a strategic plan to enhance people’s participation in public life as well as enhance non-partisan political and democratic practices across Essex. 

• Develop a strategy built on an acute sense of how communities and institutions behave within, and across, the cultures and contexts of Essex.  

• Develop a plan that enables clear and impactful cross-institutional collaboration across Essex. 

Identify and develop relational leaders prepared to act with others for the common good 

• Work with and learn from the best veteran leaders on key actions  

• Play a central role in the development of primary leaders; creating plans with them that are carried out 

• Nominate leaders for training on the core taster curriculum and for National Training 

Strengthen institutions and develop BBOs 

• Organise diverse alliances to work together locally but, most importantly, at chapter level 

• Create/develop a leadership team of representatives from several institutions at chapter and local that are successful in combining action with growth  

• Design organising strategies that combine internal & external action 

Support leaders through the Cycle of Action to create change 

• Take the staff lead on chapter-wide actions and campaigns; aiming to achieve significant wins at chapter/campaign level 

• Facilitate Issues Workshops and Delegates Assemblies and, in March 2026, a Mayoral Accountability Assembly 

• Develop strategies for significant impact; with comprehensive plans & tactics  

• Support actions, ensuring publicity, and facilitating high level negotiations  

• Evaluate the effectiveness of actions; demonstrating ability to incorporate lessons learned into future actions 

Contribute to CUK’s financial viability through effective fundraising & financial management  

• Recruit new dues paying institutions; negotiating annual membership dues and letters of understanding as required 

• Recruit and work with large organisations; ensuring that they invest into the alliance and not solely internal delivery  

• Contribute to fundraising by securing £75k-£90k per annum overall, at least half of which should be ‘hard money’ from retention and recruitment of member institutions and strategic partners. 

Contribute to effective teamwork 

• Line manage other Organisers in Essex 

• Attract and help recruit new Organisers 

• Lead other Organisers or Associates in a manner that supports high performance by providing clear expectations and providing proactive coaching, support and accountability.  

• Teach entire training curriculum on National Training successfully; acting as a ‘Track Captain’ by providing meaningful feedback and support to other trainers 

• Deliver sessions at Guild Days 

• Produce all required reports and follow CUK’s procedures on time and to the required standards 

Contribute to the Craft of Community Organising 

• Schedule an average of at least 3 to 4 1-2-1 relational meetings into your daily schedule as a core part of your professional practice 

• Commit 10 working days pa (pro rata for part-time staff) to the preparation, delivery and evaluation of Citizens UK National Community Leadership Training; 

• Contribute to the leadership of a Guild Team and help it develop as a Community of Practice that enables Organisers across the UK to develop their skills and experience. 

Inclusion  

• Displays self-awareness of DEI issues and good practice.  

• Is alert to the impact on chapters and team members. 

• Lead, support collaboration and acts within their area of responsibility and influence.  

• Support in the resourcing, evaluation, and reporting of DEI work, as relevant 

Build relational power to further the goals of CUK 

• Develop a comprehensive power analysis for Essex, particularly as the County will elect its first Mayor in May 2026  

• Develop and grow strong working relationships with power players at a county-wide level or sector, including journalists; taking the initiative to establish new relationships as required 

• Conduct one-to-one relational meetings in order to develop relationships with leaders; demonstrating timely and effective agitation to stimulate action 

• Work effectively with local journalists and media outlets to further CUK’s goals 

• Develop a strategic plan to enhance people’s participation in public life as well as enhance non-partisan political and democratic practices across Essex. 

• Develop a strategy built on an acute sense of how communities and institutions behave within, and across, the cultures and contexts of Essex.  

• Develop a plan that enables clear and impactful cross-institutional collaboration across Essex. 

Personal Specification 

(D) Desirable, (E) Essential 

Qualifications 

• Bachelor’s degree in any subject or equivalent (D) 

• Evidence of further and continuing study including a possible professional qualification (D) 

Experience 

• At least three-years employment track record of successful Organising (D) 

• Demonstrated ability to lead a team; including motivating and developing more junior staff (E) 

• Experience of risk taking to create a project/situation/event that illustrates your values (E) 

• Experience of successful fundraising (E) 

• Demonstrated ability to manage complex projects on time and to standard (E) 

• Clear evidence of campaigns won and people developed (E) 

Key skills and knowledge 

• Ability to build and maintain relationships (E) 

• Ability to inspire, motivate and lead (particularly people who are different than you) (E) 

• Ability to organise yourself and others and to work responsibly in an unstructured environment (E) 

• Financial management skills including ability to set and manage a budget (E)  

• Ability to use imaginative strategies to help improve disadvantaged communities (E) 

• Ability to plan and organise under pressure (E) 

• Ability to work with and relate to all types of people (E) 

• Ability to teach and run workshops (E) 

• Ability to develop the potential of others (E) 

• Ability to communicate well verbally and in writing (E) 

Personal qualities & values 

• A passion for justice (E) 

• A good sense of humour (E) 

• A positive enthusiasm for working with faith congregations, trade unions, schools and other community organisations (E) 

• Good judge of character (E) 

• High levels of emotional intelligence (E) 

• An interest in and experience of politics and public life (E) 

• Able to work in a team (E) 

• Willingness to work within accountable relationships (E) 

• Self-motivated and adaptable (E) 

Our Organisers and some project teams work closely with our member institutions and will be expected to attend member events that take place in the evenings and occasional weekends. We operate a Time Off in Lieu approach and have very flexible working arrangements to ensure a good work-life balance. 

Please note that the role is Essex-wide and, as such, there is a practical expectation that the successful candidate will be able to drive between key locations across the county (with associated mileage costs being covered by Citizens UK).  

The successful applicant will be required to undertake a satisfactory Enhanced DBS check. DBS checks are renewed on a 3-year cycle. 

About the application process 

We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.

For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.

Interview date: week commencing 3rd November

The Restart Project helps people transform their relationship with electronics by supporting groups to teach repair at community events, developing fixing spaces and campaigning for a Right to Repair and better waste policy. We are looking for a strong project manager to be our new Fixing Factory Co-Lead.

What is a Fixing Factory? Fixing Factories do what they say on the tin! We help people fix their broken electricals and learn new fixing skills, shifting us from our current take-make-waste linear system towards a repair economy fit for the future. They generate public interest in repair. Through a series of stepping stone activities, we take people from never having looked inside an electrical item towards, if they wish, fixing for others. 

The Fixing Factories is a partnership between The Restart Project and Possible, funded by The National Lottery Community Fund. It launched in April 2022 with two initial sites in Brent (now closed) and Camden. After the initial development grant we secured funding to continue the Camden site, and open and mature three additional sites in London, including one which has already opened in Hackney, with a proportion of our focus being on long-term financial self-sustainability and scaling the model across the UK. The Restart Project is leading on the delivery of two sites, one in Hackney and another future London location (4th site), whilst Possible lead on the established Fixing Factory in Camden and an upcoming Haringey site.

Each new Fixing Factory site will grow and nurture a community of repairers, be strongly linked with local residents and stakeholders, and be driven by engaged teams of volunteers. There will be a range of offers; from free community repair events to paid workshops and retail - as we develop a replicable model which will support our long term goal of ‘a Fixing Factory in every high street’. 

About the role

The focus of this role will be overseeing the Hackney Fixing Factory, launching a 4th site (subject to funding), and working with existing repair group communities, the council, and other partners in those areas. You will be bringing to life an already developed business model, ensuring that the Fixing Factories are run in a safe, effective and financially sustainable way, as well as responding to the needs of the community and continuing to strategically develop the Fixing Factories programme.

You will be working with the Fixing Factory workshop managers, who are responsible for day to day operations at the sites, ensuring income generation targets are being met, driving the development of our accredited skills and training programme with support from consultants and ensuring the Fixing Factories are scalable and replicable. 

Key responsibilities

This role involves a combination of strategic development of the overarching Fixing Factories project, on which you’ll work closely with a counterpart at Possible, oversight of the two sites that Restart is responsible for and the workshop managers that manage their day to day operations.

About project partner, Possible: Possible is a UK based climate charity working towards a zero carbon society, built by and for the people of the UK.

Please refer to the job description for more information including the person spec and how to apply

Job title: Website and UX Manager

Service: Digital Marketing

Salary: Grade 4 point 29: £36,842 FTE per annum + £480 home working allowance

Hours: 37 hours per week (full time)

Location: Home-based

Contract: Permanent

Responsible to: Website and Digital Content Manager

Family Action & the Role’s Impact:

Family Action is a national charity that supports people through change, challenge and crisis across England and Wales. On 1st January 2025, Relate, the largest provider of relationship support, joined the organisation helping us reach even more people and support the creation of secure foundations for children and young people, and safe, supportive relationships for all. 

For over 150 years Family Action has seen first-hand the power of family and relationships to shape lives, for better or worse. That's why we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

Whatever family means or looks like to us, it's relationships that matter. With Relate at Family Action, we are able to extend the support we provide with counselling, information, mediation and support to individuals, couples and families from all backgrounds and sexualities, as well as provide expert training for relationship support practitioners.

This is an exciting opportunity to join our organisation and help shape the future of Relate’s website and online presence as part of Family Action.

Job Summary:

As part of the Website and Digital Content Team and wider Digital Marketing Department you will oversee Relate at Family Action’s website and online client experience, driving brand awareness and sales of products and services.

You will be responsible for the day-to-day management of Relate’s website and the writing of digital content, and support the brand’s long term transformation as part of the adaptive change programme, working closely with the Website and Digital Content Manager, Head of Digital Marketing, Brand and Marketing Manager and other key stakeholders.

This is an exciting opportunity to join our organisation and help shape the future of Relate’s website and online presence as part of Family Action.

Key Tasks & Responsibilities:

1. Manage and optimise Relate at Family Action’s website and online user experience, driving traffic, engagement and sales of products and services.

2. Work closely with key colleagues including the Brand and Marketing Manager, Website and Digital Content Manager and Social Media Team to position and market Relate’s services and plan content.

3. Work closely with B2C and B2B teams, and other internal stakeholders to understand website requirements and improve representation online.

4. Manage digitally delivered products such as Toolkits and Relate’s AI chatbot, including re-marketing and upgrade activity to drive clients to further services on the website.

5. Support the creation of new Toolkits for sale, working closely with the Brand and Marketing Manager and service delivery colleagues to research and test new topics and write content.

6. Develop and write keyword rich content including stories, and support articles on often sensitive subjects, to build brand awareness, improve findability and warm up audiences.

7. Monitor and improve SEO across the Relate website.

8. Support Relate’s adaptive change programme including the website review workstream, working closely with the Website and Digital Content Manager, Head of Digital Marketing and other key stakeholders.

9. Support the development of a new CRM for Relate, working closely with the Systems and Technology Team and Service Delivery Team to ensure a seamless front end client experience.

10. Manage existing infrastructure and systems integrated across the website client journey such as Acuity Scheduling, Typeform and Stripe.

11. Maintain and improve Relate’s website accessibility ensuring it meets WCAG 2.1 AA standard wherever possible.

12. Use sophisticated data and insight tools to test, measure and evaluate content, and website performance, and monitor emerging trends in the wider market.

13. Produce regular reports for senior stakeholders including data and commentary around website performance.

14. Work with external agencies to deliver effective PPC search and display ad campaigns.

15. Manage relationships with external suppliers, contractors, and service providers involved in digital initiatives at Relate.

16. Embrace and implement Family Action’s Equality, Diversity & Inclusion Policy in every aspect of your work and positively promote its principles amongst colleagues, service users and other members of the community.

17. Comply with Family Action’s Health and Safety and Data Protection policies and protect your own and others’ health, safety and welfare.

18. Work flexibly as may be required by the needs of the organisation and carry out other reasonable duties as required.  

Main Responsibilities (check the job description and person specification for further details):

· Manage and optimise Relate at Family Action’s website and online user experience, driving traffic, engagement and sales of products and services.

· Work closely with key colleagues including the Brand and Marketing Manager, Website and Digital Content Manager and Social Media Team to position and market Relate’s services and plan content.

· Develop and write keyword rich content including stories, and support articles on often sensitive subjects, to build brand awareness, improve findability and warm up audiences.

· Support the creation of new Toolkits for sale, working closely with the Brand and Marketing Manager and service delivery colleagues to research and test new topics and write content.

· Support Relate’s adaptive change programme including the website review workstream, working closely with the Website and Digital Content Manager, Head of Digital Marketing and other key stakeholders.

Main Requirements (check the job description and person specification for further details):

· Extensive experience of managing and developing a website within a complex organisation.

· Experience of developing complex user journeys and improving user experience.

· Extensive experience of writing keyword rich website copy and digital content and an excellent knowledge of SEO best practice.

· Good understanding of online and offline marketing strategies, including sales funnels, particularly in a commercial context.

Benefits:

- an annual paid leave entitlement of 30 working days plus bank holidays

- up to 6% matched-pension contributions

- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· Click the “Apply Now” link below and fill out our digital application form

· Closing Date: Sunday 21st September at 23:59

· To learn more about Family Action: Careers

Interviews are likely to take place virtually on 29th and 30th September.

For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Matthew Dennis (full email address located in advert document)

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

Women at the Well is a support service for women based in the King’s Cross area of central London. We provide practical support and advocacy to women facing a wide range of disadvantages, and we have a specialism in working with women whose lives have been affected by prostitution and/or sexual exploitation. We are trauma informed, holistic and woman-centred. We deliver our mission through three interconnected services:

1. A women only drop-in service

2. An advocacy service

3. An outreach service

We take referrals from many external partners and while we have a hub-centre in Kings Cross we are a pan-London service.

Women at the Well has supported thousands of women over more than twenty years work in London. We see the complex ways in which women’s inequality, racism, disability and poor health, educational disadvantage, trauma in childhood, migration and the hostile immigration environment can all lead to significant social and economic disadvantages and harm. As well as providing tailored support, we aim to speak up for the rights of women to live lives free from abuse.

Job purpose:

The Head of Services role is critical to leading the delivery of the best possible support to the women who use our services. The Head of Services has lead responsibility for continuous review of the effectiveness of our services and whether they are meeting women’s needs. She needs to be in touch with what is happening in the lives of the women using our services.

We are looking for a strategic thinker who can shape and lead the future direction of our service, ensuring it continues to meet the complex and evolving needs of women affected by sexual exploitation. This person will have the vision to identify what needs to change and the leadership skills to drive that change with confidence and clarity.

They will be an empowering leader, capable of inspiring and supporting a skilled team of support workers and volunteers who are engaged in emotionally demanding work and who rely on strong, compassionate oversight. A deep understanding of the risks faced by the women we support—and a commitment to reducing those risks—must be at the heart of their approach.

§  Closing date: 15 September 2025

§  Interview date: 25 and 26 September

For full job description and application process on our website and below.

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

The LifeSkills Support Worker (Virtual) will provide online support to individuals who are further away from employment, education or training by using a strengths based approach as part of the LifeSkills Intensive Programme. 

This is a new role and it is planned that referrals will be received directly from Tier 3 FamilyLine services (counselling and befriending services). 

The LifeSkills programme supports individuals and families to build their confidence, social networks, financial and employability skills. The LifeSkills Support Worker will work closely with the wider LifeSkills teams (Intensive and Open).