Design manager jobs in london, greater london

OVERVIEW

This role will be a key member of our ambitious team, delivering a growing portfolio of fundraising campaigns, fundraising events, and supporter engagement initiatives. You’ll oversee our supporter journeys, manage our communications channels, and build meaningful relationships that drive income and deepen our impact.

DUTIES & RESPONSIBILITIES

Fundraising Campaigns & Income Generation

• Work with the Head of Fundraising to plan and deliver our 12-month supporter journey – including fundraising campaigns (online and offline), events and appeals.
• Manage our calendar of challenge events (e.g. The Don’s Cycle Challenge, Wombles Walk, Sponsored Skydive).
• Grow supporter-led community fundraising in the local area.
• Lead outreach to engage new local partners – including small businesses, schools and clubs – promoting fundraising opportunities and supporting their initiatives.

Communications & Marketing

• Alongside the Head of Fundraising, lead all communications for the charity.
• Create engaging fundraising content for email, website, and social media to drive online donations, event and programme sign-ups.
• Work with the wider Foundation team and club comms team to create content for social media, e-newsletters and our website.
• Promote Foundation programmes and campaigns to fans, families, and local supporters, driving participation and donations.
• Create marketing materials (posters, flyers, etc.) to support charitable prorammes and campaigns.
• Collaborate with Senior Managers to share the impact of the Foundation through monitoring and evaluation reports. Including creating the annual organsiation Impact Report.
• Manage the Foundation’s website, ensuring content is regularly updated, fully functioning, and aligned with key campaigns, events, and programmes.

​Supporter Engagement & Stewardship

• Manage the supporter engagement programme, delivering a rolling 12-month plan of personalised and meaningful touchpoints.
• Develop and implement strategies to encourage increased giving and recruit new regular donors.
• Maximise engagement and retention of individual supporters (particularly low- to mid-level donors) through excellent donor care, timely thanking, and compelling communications.
• Coordinate supporter stories and participant case studies to inspire giving.
• Manage our weekly e-communications, using engaging content to recruit new subscribers and convert them into donors, event participants, or programme attendees.

Supporter Care

• Act as the first point of contact for fundraisers and donors, delivering first-class stewardship and support.
• Ensure timely, warm and effective follow-up with all supporters, helping them feel inspired, valued and connected.

Events & Community Activation

• Support the delivery of fundraising and engagement opportunities at AFC Wimbledon fixtures and stadium events.
• Represent the Foundation at local events, cheque presentations, and community partner visits.

Administration & Data Management

• Maintain accurate supporter and income records in our CRM system, ensuring compliance with GDPR and data protection laws.
• Liaise with the Finance Officer to process donations, including Gift Aid claims and income reconciliation.
• Provide regular fundraising reports and insights for internal and external stakeholders.

PERSON SPECIFICATION

Essential

Qualifications & Experience

• Hold a relevant higher education or industry recognised certification or have a minimum of at least 1–2 years' experience in a fundraising, communications, supporter engagement or similar role
• Proven ability to build and maintain relationships with supporters, partners, or donors
• Experience planning and delivering fundraising campaigns, events, or community initiatives
• Experience using digital tools for fundraising and engagement (e.g. mass email platforms, design tools, giving platforms, CRM systems)
• Experience creating digital content (e.g. website management social media, e-newsletters, case studies)

Skills & Abilities

• Strong written and verbal communication skills, with the ability to tailor messages for different audiences
• Excellent organisational skills with the ability to manage multiple priorities and meet deadlines
• Confident in working independently, taking initiative, and problem-solving
• Strong attention to detail, particularly when managing supporter data and income records
• Ability to travel to activity & meetings across London and surrounding areas

Knowledge

• Understanding of fundraising best practices, supporter stewardship, and donor journeys
• Awareness of GDPR and data protection principles in a supporter/donor context
• Familiarity with digital communications and engagement techniques

Attributes

• A warm, friendly and professional manner with a people-first approach
• Passionate about our mission and the power of sport to transform lives
• Flexible and willing to support occasional evening and weekend activities, including matchdays
• A collaborative team player, willing to support colleagues across different functions

Desirable

• Experience working in or with a sport, health, or youth-focused charity or community organisation
• Experience with CRM/database systems such as Donorfy, Salesforce, or Beacon
• Experience reporting fundraising results to internal or external stakeholders

GENERAL INFORMATION

The Employee must at all times carry out his/her responsibilities with due regard to the AFC Wimbledon Foundation policies and procedures in particular Health & Safety, Financial Authorisation, Confidentiality and with regard to the Data Protection Act.

The Employee must act to protect all young people and adults at risk that are in their care or attending the Company’s premises. The Employee must report any misconduct or suspected misconduct to the Safeguarding Manager.

The Employee must ensure a positive commitment towards equality and diversity by treating others fairly and not committing any form of direct or indirect discrimination, victimisation or harassment of any description and to promote positive working relations amongst Employees and customers.

The above Job Description is not intended to be exhaustive, the duties and responsibilities may therefore vary over time according to the changing needs of the Club.

Fixed Term Contract until October 2028

Hybrid role - London, Birmingham, Blackburn, Bradford, Bristol, Doncaster, or Redcar

Required from October 2025

About us

The National Institute of Teaching (NIoT) has an unswerving commitment to high-quality, evidence-informed teacher education, and is on a mission to improve the quality of teacher and leader development across the system.

The NIoT aims to improve teacher professional development through rigorous, impactful, and cutting-edge school-led research. Our programme team plays a key role in this mission, as we work with our Research teams to test approaches to delivery and respond to the needs and questions of our partner organisations in the wider education sector.

As a Programme Lead at NIoT, you will have the opportunity to work with a team of dedicated professionals working in the design and delivery of teacher training and development programmes, and on cutting-edge research that has the potential to shape the future of teacher education and professional development. If you are passionate about teacher and leader education and are looking for an exciting new opportunity, we encourage you to apply.

About the role

We’re looking for a Programme Lead to drive forward a bold, nationally significant initiative designed to support educators in responding to one of the most complex and urgent challenges facing young people today.

This project will help schools engage with issues that affect how students form beliefs, navigate digital spaces, and make sense of the world. You’ll make sure the right things happen at the right time, driving both the strategy and the detail that bring this ambitious programme to life. You’ll coordinate multiple stakeholders, shape and manage delivery timelines, and maintain project fidelity.

You will work alongside the Director of Teacher Development, as well as other colleagues from our ITE, ECF and NPQ Faculties, as well as the Research and Best Practice team. You will also work closely with diverse external stakeholders including schoolteachers and leaders and young people.

Diversity and inclusion

We think a wide range of different work and educational experiences could support you to be successful in this role. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities. 

Key benefits:

• Flexible start and end working times.
• Flexible working opportunities, with significant scope for hybrid working.
• Highly competitive pay and pay progression opportunities.
• At least 27 days’ holiday a year (plus 8 bank holidays) rising to 33 days after five years’ service (with an annual discretionary office shutdown between Christmas and New Year).
• Entry to the highly valued Local Government Pension Scheme.
• Excellent opportunities to develop your skills and experience and to progress your career.
• A stimulating, supportive and rewarding working environment with a dedicated team of likeminded professionals.

If you have any queries about this role, please email our recruitment team.

For more information and to apply, please visit our careers page.

Closing date: 23:59 on 3rd August 2025.

London Play is seeking a part-time Partnership Fundraiser to lead on securing income to support its vital work, in particular through strengthening and developing its partnership with London Play Design. This is a flexible and autonomous role, ideal for an experienced professional with a strong background in fundraising strategy, relationship-building, and making grant applications.

About London Play (LP)

London Play is a small, influential charity with a mission to ensure that every child in London has the time, space and freedom to play outside every day, close to where they live. In a crowded city, the availability of safe, accessible places to play is under constant threat. We work with groups across the capital to help them provide more and better play opportunities for children, as well as advocating and campaigning for play as an essential part of a healthy childhood. Supporting and promoting London’s unique staffed adventure playgrounds is also a key focus for our work.  

About London Play Design (LPD)

London Play Design is a not-for-profit Community Interest Company and social enterprise established in 2017, formerly a department within London Play. We specialise in designing and improving community play spaces across London. With a deep commitment to play, we aim to create vibrant, engaging, and safe environments for children and families, underpinned by community involvement and sustainable practice.

Job Description

We seek a skilled and proactive fundraiser to support LP in submitting funding applications to support its partnership with LPD and developing long-term fundraising capacity. The first key task will be to collaborate with both organisations to create a strategic fundraising plan aligned with our programmes, with a strong emphasis on championing play and supporting adventure playgrounds in continuing their essential community work.

Key responsibilities will include developing and implementing a fundraising strategy to secure income from a diverse range of sources; and researching, identifying, developing and submitting funding applications and proposals to relevant trusts, foundations and other grant-making bodies.

The ideal applicant will have at least five years’ experience in fundraising, donor development, or grant writing – ideally including partnership arrangements – as well as a demonstrable understanding of the value of play and the outcomes it contributes to for children and for communities. They will be highly organised, with exceptional written and verbal communication skills and a proven ability to achieve income targets and meet application deadlines.

For more details download the job description and person specification below.

We believe that a diverse workforce drives innovation and better decision-making and are actively seeking to build a team with a variety of backgrounds, skills, and perspectives.  We encourage applications from all qualified individuals, including those from underrepresented groups.

Positive change. Inquisitive minds. Invaluable contribution.

Digital Asset Manager

£48,000 - £53,000 plus

Reports to: Senior Operations Manager

Directorate: Marketing, Fundraising & Engagement, Creative Operations

Contract: 18 month fixed-term contract

Hours: Full time 35 hours per week

Location: Stratford, London Office-based with high flexibility (1-2 days per week in the office)

Closing date: 23 July 2025 23:55

This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply. Please contact or 020 3469 8400 as soon as possible.

Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

At Cancer Research UK, we exist to beat cancer.

Ranked 12th Best Employer in the UK by the Financial Times, Cancer Research UK is looking for a standout leader to join our Creative Operations team as a Digital Asset Manager on an 18 month Fixed Term Contract.

Are you ready to make a difference?

We are looking for a creative content and technology focused individual that will lead on the operational management and strategic optimisation of CRUK's digital asset management (DAM)/content repository system.

You will play a pivotal role in seeking opportunities to drive asset management efficiencies, collaborating closely with Creative Operations, Content Excellence and Technology teams to improve the value of CRUK's DAM system and its related technology and process dependencies. This is an exciting period of digital transformation within Cancer Research UK so the priority focus will be the implementation of new functionality in the DAM as well as optimising asset and system foundations to enable technology and processes to scale and deliver the right content in the best ways for our audiences.

What will I be doing?

• Own the operational management and administration of CRUK's organisational-wide digital asset management (DAM) system

• Be the central point of contact for teams around digital asset related enquiries

• Upload, audit and archive digital assets in the DAM system

• Lead and develop asset governance, compliance guidance and related cross-functional digital asset processes

• Collaborate with the Taxonomy Manager to align and optimise taxonomy structures across various technology platforms and ensure best practice taxonomy and tagging guidelines are followed when uploading assets

• Play a strategic role in scoping, driving and implementing the right tooling and ongoing wider processes around digital asset management

• Drive the implementation and ongoing development of the DAM system's transformation and integration with key owned channels

What are you looking for?

• Significant experience of organising and managing brand and digital creative assets (e.g. photography, video, logos, infographics), using a digital asset management (DAM) software system or similar type of creative/content library

• In-depth knowledge of asset tagging, categorisation and taxonomy principles and best practices around asset management, governance and reporting

• Sound expertise in asset licensing and managing compliance and asset usage rights and permissions, spanning photography, video, audio and brand

• Strong technology skills and experience of owning the administration, configuration and optimisation of tools and systems within a creative and content environment

• Solid awareness of different creative artwork formats across print and digital and how these fit into/work within digital asset and technology ecosystems

• Experience of shaping and delivering tooling and process optimisations in complex and large business environments

• Experience of supporting business operations, transformations and process improvement

Our organisation values are designed to guide all that we do.

Bold: Act with ambition, courage and determination

Credible: Act with rigour and professionalism

Human: Act to have a positive impact on people

Together: Act inclusively and collaboratively

We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.

What will I gain?

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.

You can explore our benefits by visiting our .

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.

For more information on this career opportunity please or contact us at .

For more updates on our work and careers, follow us on: , , , and .

Product Owner - Dynamics (Charity)

Understanding Recruitment NFP is proud to be working exclusively with one of the UK’s largest and most respected international charities to recruit a CRM Product Manager. This is a key leadership role at the heart of a major transformation programme, focused on delivering a best-in-class CRM experience to support ambitious fundraising and supporter engagement goals.

You'll lead the CRM product strategy, owning the roadmap and prioritisation process, and ensuring the platform meets the evolving needs of both technical teams and fundraising stakeholders. Managing a small team, you’ll work across departments to shape and deliver impactful CRM solutions using Microsoft Dynamics 365 and Power Platform technologies.

This role is ideal for someone who combines strategic product ownership skills with deep CRM experience, ideally in a complex or mission-led environment. You’ll be a confident communicator, passionate about driving income growth and supporter value through well-designed digital tools and data-led decision-making.

Key Requirements:

• Strong experience as a Product Owner or CRM Manager in large-scale CRM environments (e.g. Dynamics 365, Salesforce)

• Excellent stakeholder engagement and communication skills across technical and non-technical audiences

• Experience managing a product roadmap and backlog aligned to strategic goals

• Proven ability to lead a team and work within Agile or hybrid delivery frameworks

Salary: £57,000 –£61,000
Location: Hybrid – approx. 40% in-office (London HQ)

If you're interested in this opportunity and would like to learn more, please contact Harry Bullock at Understanding Recruitment

About SafeLives

We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good.    

Last year alone, 14,000 professionals received our training. Over 80,000 adults at risk of serious harm or murder and more than 100,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last six years, over 4,000 perpetrators have been challenged and supported to change by interventions we created with partners, and that’s just the start. 

Together we can end domestic abuse. Forever. For everyone.

About the role

The Drive Training Coordinator plays a central role in coordinating the planning and delivery of training activities across The Drive Partnership. The Training Coordinator will provide efficient logistical, administrative, and learner support across all Drive workforce trainings. This includes managing training schedules, resources, communication, and data in support of high-quality training outcomes.

Hours: Full-time, 37.5 hours per week.

Contract: Fixed term until March 2026 with potential for 12-month extension to March 2027 - pending funding confirmation.

About Drive

The Drive Partnership, formed by Respect, SafeLives and Social Finance, is working to transform the national response to perpetrators of domestic abuse. We work to end domestic abuse and protect victims by disrupting, challenging, and changing the behaviour of those who are causing harm. Together we have developed the Drive Project to address a gap in work with high-harm, high-risk perpetrators of domestic abuse. We also work to advocate for systems and policy change to develop sustainable, national systems that respond more effectively to all perpetrators of domestic abuse.

Benefits

• 34 days' holiday incl. public holidays
• Flexible working e.g. compressed hours
• Cycle to work scheme
• Eye care vouchers
• Pension scheme with 4% employer contribution
• Childcare vouchers
• Employee assistance programme
• Clinical supervision
• Holiday purchase scheme to buy up to an additional 5 days
• Enhanced family leave policies
• Enhanced sick pay
• Professional development fund
• Individual learning budget
• Restorative practice training
• Time off in lieu 

If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please take a look over the job description and submit a 500-word cover letter and CV.

Closing date: 9am on Tuesday, 5th August 2025. 

SafeLives is a committed provider of equal opportunities for all; please see our job description for full details.

No agencies, please.

Chalk Streams in the City Development Lead (Maternity Cover)

Hours: Full time (37.5 hours per week) or part time (30 hours per week over 4 days)

Contract: Fixed term contract of 12 months

Area of work: Predominantly in the London area

Are you passionate about connecting people with nature and empowering communities to protect rivers? Do you have experience delivering engaging volunteering and citizen science programmes that inspire real environmental action? Join us and play a pivotal role in restoring London’s rare urban chalk streams.

About the Role

We are looking for an experienced and motivated community engagement professional to take a leading role in the Development Phase of Chalk Streams in the City, an exciting National Lottery Heritage Fund-supported initiative. This project will restore 75 km of rare urban chalk stream habitat and connect over 20,000 people with their local rivers through hands-on conservation, education, and citizen science.

As Development Lead, you will shape the Trust’s first Engagement Strategy, coordinate an extensive community consultation programme, and manage the London Volunteering and Engagement Programme. You will also oversee delivery partners and help develop a major funding application for the next phase of work. This is a unique opportunity to gain experience in strategic project management, collaborative programme design, and large-scale heritage funding.

This is a rare opportunity to take on a strategic leadership role within a nationally significant project, gaining valuable experience in programme design, partnership working, and heritage lottery funding. Though fixed-term, it offers exceptional scope to develop your portfolio, broaden your network, and make a lasting contribution to environmental engagement and river restoration.

Working at the South East Rivers Trust is rewarding, fulfilling and fast-paced. We collaborate with energy and professionalism, guided by our values of delivering high-quality work, using expertise and science, building strong relationships, and bringing positivity and integrity to everything we do. If this sounds like the right environment for you - we’d love to hear from you.

This project is made possible with funding from The National Lottery Heritage Fund, with thanks to National Lottery players.

Please see the full Chalk Streams in the City Development Lead job description for more information.

How to apply:

Please send us the following documents; instructions are on our website

• Your CV
• a completed application form
• Equality and Diversity Monitoring Form (optional)

The deadline for application is 11:59pm on Sunday 20th July 2025.  We reserve the right to close the recruitment early.

Interviews will be potentially w.c. 28th July 2025.

Please note: All applicants must have the right to work in the UK. If you require sponsorship as you are an overseas applicant, please let us know.

Contract Type: Part-time (4 days per week – 0.8 FTE)

Salary: £30,000 FTE (pro rata for 0.8 = £24,000 per annum)

Location: Hybrid; Tues – Thurs in the NYJO office

Reports to: Marketing & Communications Manager and Head of Fundraising, with collaboration across the team

Application Deadline:  25th July 2025 

Start Date:  Mid August 2025 

Job Purpose:

This is a dynamic and developmental role designed for a candidate with at least 1 years' experience in fundraising or marketing within an arts or charitable organisation. The role is split evenly across fundraising and marketing and communications and will contribute directly to NYJO’s growth and sustainability by supporting our external affairs through income generation, audience engagement, and public profile. 

We are looking for a confident, creative and self-motivated individual who can manage their workload independently, communicate effectively with donors and audiences, and is excited to grow their skills in both fundraising and communications within a fast-moving, ambitious organisation.

Key Responsibilities:

Fundraising (2 days per week)

Trusts, Foundations and Statutory Funding

• Conduct research and develop profiles on prospective trusts and statutory funders

• Draft briefing notes and maintain an up-to-date prospect pipeline

• Support grant administration: acknowledgements, processing, and internal logging

• Assist with preparation of Arts Council England reporting

• Draft small trust applications (up to £10k) with guidance from Head of Fundraising

• Help gather content, data and evidence to support medium/large bid development

• Lead the collation and drafting of funder reports  

Individual Giving & Membership

• Administer NYJO’s membership scheme (renewals, fulfilment, member queries)

• Draft and distribute the Members’ newsletter, both digital and physical

• Organise cultivation events, manage RSVPs, support logistics and attend events

• Maintain donor records on our CRM Beacon in line with GDPR policies  

• Support campaign delivery for fundraising initiatives (e.g. NYJO 60th, Big Give)

Development Support

• Coordinate fundraising proposals including content collation, layout and visuals

• Support the creation of fundraising collateral including impact case studies

• Contribute to donor communications and stewardship activity

• Assist with other tasks as required by the Head of Fundraising

Marketing & Communications (2 days per week) 

• Support the creation, scheduling and distribution of engaging digital content (social media, e-newsletters, blog posts) 

• Update and maintain website content related to news, projects, and events, and support with broader website updates and coordination with developers/designers  

• Create compelling visual and written content aligned with NYJO’s brand identity

• Support the creation, scheduling and distribution of engaging digital content (social media, e-newsletters, blog posts) 

• Update and maintain website content related to news, projects, and events 

• Create compelling visual and written content aligned with NYJO’s brand identity 

• Help coordinate campaign delivery across channels for performances, education work, and fundraising 

• Assist with audience segmentation and analysis to refine communication strategies 

• Contribute to PR and media liaison efforts 

• Support planning and delivery of marketing campaigns for tours, digital events and initiatives 

• Contribute to internal reporting on audience engagement and digital analytics 

Additional Responsibilities: 

In addition to the core fundraising and marketing duties, this role will take on several cross-functional and practical responsibilities that support NYJO’s operations and visibility: 

• Provide light office management support, including liaising with suppliers, managing equipment (e.g., printers, scanners), and maintaining internal digital systems 

• Carry out other ad hoc tasks as required in support of NYJO’s small, collaborative team environment 

Person Specification: 

Essential 

• Minimum 1 year experience in a fundraising and marketing role within an arts or charity setting 

• Excellent written and verbal communication skills 

• Strong organisational and administrative skills, able to manage competing priorities 

• Confident working independently and proactively 

• Experience with content creation for social media and email platforms 

• Comfortable using CRM systems and digital tools (e.g. Beacon, Mailchimp, Canva, CMS) 

• Strong attention to detail, especially in writing and data entry 

• Enthusiastic about music, youth arts and social impact 

Desirable 

• Experience writing or supporting funding applications 

• Understanding of GDPR and data protection 

• Familiarity with arts sector fundraising or communications (e.g. ACE reporting, donor events) 

• Graphic design or video editing skills 

• Experience using analytics tools (Google Analytics, social platform insights) 

Working at NYJO: 

• 4-day working week (0.8 FTE) 

• Hybrid working environment with some flexibility 

• Occasional evening/weekend event support with Time Off In Lieu (TOIL) 

• Opportunities for professional development and training 

• Creative and collaborative working culture 

How to Apply: 

To apply, please submit: 

• A CV (no more than 2 pages) 

• A cover letter explaining your interest and how your experience matches the role 

ACCESS TO A CAR AND A CLEAN FULL DRIVING LICENCE IS A REQUIREMENT OF THIS POSITION

We are looking for a competent person to support successful discharge of older people from hospital. You will be trained to undertake pre-discharge home assessments to identify any risks or barriers to discharge.

This is a non-clinical role, but you will be supported by Age UK management and clinical therapists within the hospital and community settings. The service aims to reduce the risk of a failed discharge, readmission or falls in the home environment.

Head of Fellowship Experience
Team: Fellowship | Location: London / Hybrid | Salary: £55,000 - £65,000 | Permanent, Full-Time

About the Role
Harris Hill are proud to partner with a leading organisation to recruit a dynamic and experienced Head of Fellowship Experience. This newly created senior role offers an exciting opportunity to shape and lead an exceptional end-to-end fellowship journey, delivering outstanding user and experience design at scale.

You will lead a talented team responsible for enhancing engagement, boosting retention, and ensuring the fellowship experience is world-class across recruitment, onboarding, lifecycle communications, and community engagement. This is a unique role for someone passionate about user-centred design, with proven leadership skills and experience working within diverse, member-focused environments.

Key Responsibilities

• Lead the strategic vision for the fellowship experience, embedding user-centred design principles across all touchpoints
• Manage and develop a multidisciplinary team including community managers and CRM automation specialists
• Drive continuous improvements through user research, data insight, and testing to enhance conversion, engagement, and satisfaction
• Oversee lifecycle communications to ensure cohesive, meaningful fellowship journeys from onboarding through renewal
• Collaborate with cross-functional teams to embed outstanding experiences within communities, digital platforms, and intervention projects
• Champion diversity, equity, and inclusion within the team and wider organisation
• Manage a budget of circa £60k and meet direct income targets

Who We’re Looking For

• Proven expertise in user and experience design, ideally in member-based or customer-focused organisations with 10,000+ users
• Experience designing scalable, digitally enabled fellowship or community experiences at scale
• Strong leadership skills with the ability to manage and inspire a diverse team
• Excellent communication skills and a data-driven, agile approach to problem-solving
• Commitment to fostering inclusive environments and embedding DEI principles in all aspects of work

This is a pivotal leadership role that offers the chance to shape an innovative fellowship experience, working in a collaborative and mission-driven environment. You’ll join an organisation dedicated to making a meaningful impact while developing your own leadership and user experience expertise.

For more information, please submit your CV to .

Please note, CVs are being reviewed on a rolling basis and only successful applicants will be contacted with more information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Job Title: Supporter Care Officer

Responsible to: Individual Giving Manager

Salary: £28,000 - £32,000

Location: USPG, 5 Trinity Street, London, SE1 1DB
 

Hours of work: Full time - 35 hours per week

The package also includes

· 8% employer contribution to a pension

· 25 days annual leave, plus bank holidays and additional discretionary leave during Christmas.

· Season Ticket Loan

USPG is the Anglican mission agency that partners churches and communities worldwide

in God’s mission to enliven faith, strengthen relationships, unlock potential and champion

justice.

You can find out more about our work by visiting our website.

The Job

Reporting to the Individual Giving Manager, the Supporter Care Officer role sits within the Communications, Engagement and Fundraising team. USPG is looking for someone with excellent communication skills and enthusiasm to join our small but growing fundraising team.  The post holder will be the first port of call for all incoming communications and will work closely with the Individual Giving Manager to ensure that our supporters feel valued. The role is also responsible for maintaining the data and developing supporter care processes. 

You

You are highly organised, enthusiastic and flexible with a passion for delivering an excellent supporter experience. The ideal candidate will have experience in customer service, data handling and administration. They will be comfortable working in a fast-paced environment, with a flexible, can-do attitude. The role holder will be used to co-ordinating a varied workload, working in close collaboration with colleagues and delivering to deadlines. They will have excellent IT skills and experience of working with databases.

How to apply

Please complete the application form and equal opportunities form.

If you would like to discuss the role, please feel free to contact Natasha.

Closing Date: 20th July 2025

Interview Dates: Rolling Interviews

Head of Sector Development

Full Time: 35 hours per week | £55,500pa | Hybrid | Closing Date 7th August 2025

Job Reference: HSD02 (Please quote this on any correspondence)

Headline: Help shape sector development for the UK’s professional body for libraries, information, and knowledge management

The role

We are seeking an experienced and strategic professional to join us as Head of Sector Development. This pivotal leadership role will drive the delivery and growth of our professional services, shaping how the profession attracts, develops, and retains talent. You will play a critical role in ensuring CILIP continues to set the standard in professional development, assessment, and workforce support, enhancing the value we offer to members, employers, learning providers, and wider stakeholders.

What you’ll be responsible for:

As Head of Sector Development, you will lead a high-performing team to deliver and evolve a portfolio of services that support career progression, professional registration, accreditation, training, and sector-wide standards. You will take ownership of the Professional Knowledge and Skills Base (PKSB), ensuring it remains relevant, robust, and at the heart of our service offer. You will work closely with learning and employer partners, member networks, and other professional communities to strengthen talent pathways, while ensuring that our services are accessible, inclusive, and aligned with market need.

You will be responsible for setting the strategic direction of the sector development function, reporting on its impact and outcomes, and driving commercial growth through effective product design and service delivery. This includes the development of a scalable training offer, effective use of digital platforms, and innovation in content packaging. Your leadership will ensure that quality assurance standards are upheld across all services, while also championing the importance of professionalism and ethical practice throughout the sector.

What we’re looking for

You will bring significant experience from within the library, information, or knowledge management field, alongside deep knowledge of the professional development landscape. Your expertise will include developing competency frameworks, managing accredited programmes, and designing services that support career-long learning and progression. You will be confident working with regulatory requirements and quality standards, and able to use market intelligence and internal data to inform strategic decisions.

As a leader, you will be values-driven, collaborative, and commercially minded. You’ll be an effective communicator with the presence and credibility to represent CILIP at senior levels. You’ll bring a strong understanding of inclusive practice and a proven ability to develop services that are accessible and relevant to a diverse profession. Most importantly, you will be passionate about professional development, driven by impact, and committed to strengthening the role of the sector in society.

Why join us?

We’re on an exciting journey to transform how we work, what we offer, and how we serve our members and partners. You’ll play a central role in shaping this future, leading change, driving innovation, and helping ensure CILIP thrives in a rapidly evolving sector.

If you're an inclusive, strategic leader who thrives on innovation, people leadership, and delivering measurable impact, we’d love to hear from you.

About CILIP

CILIP is the leading voice for the information, knowledge management and library profession. We are here for everyone who has a professional connection to information, knowledge, data and libraries, and shares our belief in their power to change lives.

Our purpose is to unite, support and empower information professionals across all sectors.

What we do:

• Continuing Professional Development (CPD): We will deliver high-quality CPD events and training that enable our members to enhance their skills, knowledge, and expertise.
• Membership services: We will provide excellent membership services that support our members and enable them to maximise their membership benefits.
• Professional standards: We will uphold and develop professional standards that promote excellence in libraries, information and knowledge management.
• Content and publishing: We will deliver high-quality books, journals, magazines, and other content that enables our members to improve their skills and develop their expertise.
• Advocacy: We will advocate for the value of our profession and the important role of our members in organisations and society.
• Research and development: We will work in collaboration to deliver R&D programmes which advance our strategic goals.

Benefits of working for CILIP:

• Work alongside passionate, mission-driven professionals.
• Enjoy a flexible, supportive, and inclusive working environment.
• Generous pension and death-in-service entitlement.
• 28 days paid leave per year, plus bank holidays and an additional 3 days leave between Christmas and New Year.
• Perkbox employee discounts.
• Enhanced sick pay, maternity, paternity, adoption and carer’s leave.
• Employee Assistance Programme.

How to apply:
Please submit a letter of application outlining how you meet the criteria and why you are the right fit for this role.

For full details, please refer to the attached role description and person specification (on our website).

To express your interest or arrange a confidential conversation, please contact our HR department,

Closing date: Applications should be submitted by midnight on Thursday 7th August 2025 with shortlisting taking place on Monday 11th August.

Interviews: Will be held week commencing 25th August 2025

We're recruiting for an Engagement Lead, to work in our Innovation & Practice team. 

As Engagement Lead you will play a central role in our team – developing, leading and managing significant projects for us, including citizens’ assemblies, citizens’ juries, deliberative workshops, and participatory processes. You will need to have a good understanding of deliberative processes, have excellent project leadership and project management skills, as well the ability to build and maintain good relationships with a wide variety of people, including members of the public, project partners, colleagues and decision-makers.

The role sits in the Innovation and Practice team that designs and delivers high quality practical engagement work leading to better decisions, more engaged citizens and helps address critical challenges of our society. We are constantly balancing high quality standards with innovation to ensure that we stay at the cutting edge and that our engagement processes break down entrenched inequalities of power.

You will be a proven project leader looking to make your next move and develop your leadership skills and profile in this interesting and important area of public participation work. We are particularly interested in candidates who have experience in the design and delivery of large scale deliberative engagement projects. 

Digital Communications & Marketing Officer 

Reporting to: Digital Communications & Marketing Lead

Salary: £31,768 - £34,500

Hours: 35 hours a week

Contract: Full-Time

Location:   London (Hybrid Working), Women for Women International Head Office, London UK

(Coming into the office at least once or twice a week, dependent on work commitments)

Closing date for applications is Tuesday, 22nd July 2025, 23:59

About the role

Do you believe in the power of storytelling and digital content to spark change and inspire action? If so, Women for Women International wants to hear from you. This is not just another digital role—it’s your opportunity to help women survivors of war rebuild their lives.

This is an exciting time to join our Marketing and Communications team as we expand our reach and deepen engagement across digital platforms.

As our Digital Communications & Marketing Officer, you’ll play a key role in shaping our online presence. From crafting compelling social media content to building email campaigns and updating our website, you’ll ensure our message is heard and felt by audiences around the world.

You will collaborate across teams and globally, working closely with colleagues in our UK, US and German Country Support Offices and Global Communications network.

What We Are Looking For

 We’re looking for someone creative, proactive, and genuinely excited by digital communications. Ideally, you’ll have:

• A strong knowledge of social media trends and passion for creating engaging content. Proven experience of managing social media channels.
• Passion for digital communications and social media platforms stays up to date on newest trends and is excited about finding new creative ways of communicating.
• Image and video editing and graphic creation (Photoshop, Canva or similar).
• The ability to write clear, compelling copy tailored to different audiences.
• Confidence juggling multiple projects and deadlines.
• Using an email marketing system (WfWI-UK currently uses Marketing Cloud)
• Working with a website content management system (creating webpages)
• An analytical mindset—able to use performance data to refine content and campaigns.

Above all, you’ll be a team player who’s motivated to build relationships and contribute to a mission-driven organisation.

Why Join Us?

At Women for Women International - UK, you will find more than just a job. You will join a passionate team committed to creating meaningful change in the lives of the women we serve. We champion collaboration, integrity, inclusion. This is a great opportunity to grow your career in a rewarding environment that champions both professional and personal development.

Background

Women for Women International invests where inequality is greatest by helping women who are forgotten — the women survivors of war and conflict.

In Afghanistan, Bosnia and Herzegovina, the Democratic Republic of the Congo, Iraq, Kosovo, Nigeria, Rwanda, and South Sudan, women learn skills to rebuild their families and communities through the Women for Women International’s Stronger Women, Stronger Nations Programme.

They form support networks, are equipped with the skills to earn an income and save and gain knowledge and resources about health and their rights. Since 1993, our global community has invested in the power of over 550,000 women across 17 conflict-affected countries, to create a ripple effect that makes the world more equal, peaceful, and prosperous. 

Diversity at Women for Women International is about inclusion, embracing differences, creating possibilities and growing together for better performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, political opinions, and pregnancy and maternity.  Applications are welcomed and encouraged from all interested parties.

All our staff are required to adhere to WfWI’s Code of Conduct and Safeguarding policies and to our organizational values: Empowerment, Integrity, Respect, Resilience and the Leadership Principles: Decisive, Accountable, Courageous, Adaptable and Inclusive.

To learn more about the power of women for women, visit our website and social media - Women for Women International - UK

Please note Women for Women International - UK do not sponsor potential candidates.

If you will need reasonable adjustments for the application process, please contact HR via the UK Recruitment email address, on our recruitment page on our Women for Women International UK website.

How to apply

Click on the 'Apply via website' button below to apply online.

You will have an opportunity to attend a Q&A with the Digital Fundraising & Marketing Lead on Thursday, 17th July 2025, 13.00 – 13.45.

If you are interested in attending, please contact HR via the UK Recruitment email address, on our recruitment page in our Women for Women International UK website.

1st Interview will be on 30th and 31st July 2025 and will be online. 

2nd Interview will be on 6th August 2025 and will be in person at our Head office London.

These dates cannot be changed, so if applying, please hold them in your diary.