Design manager jobs

We are looking for a successful Individual Giving Manager to join our dynamic Fundraising Team. You will be developing and delivering innovative fundraising strategies to grow our individual donor base, maximise supporter retention, and expand legacy giving.

This is a fantastic opportunity for a motivated fundraiser to play a pivotal role in increasing SANE’s income and building lasting relationships with donors.  This role would also suit a person who is looking to take a step up to a manager’s role to showcase your talents.

This is a new role.

About You
We are looking for a passionate and creative individual giving fundraiser or marketeer to develop and drive forward the programme. You will have a track record of delivering against income targets and KPIs and be experienced in delivering campaigns and activities on time and within budget.

With excellent writing and communication skills, you will be able to build strong relationships with key stakeholders both internally and externally. 

Key Responsibilities:

Develop and Manage Individual Giving Campaigns:

Help design and implement engaging individual giving campaigns across multiple channels (direct mail, digital, email, telemarketing, etc.).
Plan, manage, and execute regular giving programs, aiming to grow a sustainable donor base.
Monitor and report on campaign performance, using data to optimise and drive continuous improvement.

Recruitment of New Donors:

In conjunction with your line manager drive the recruitment of new individual donors through online and offline channels, focusing on building long-term relationships.
In conjunction with your line manager develop strategies for donor acquisition via social media, digital marketing, and fundraising events.
Create and manage lead generation initiatives to convert prospects into committed supporters.

Develop and Run Legacy Campaigns:

Design and deliver targeted legacy giving campaigns to raise awareness and increase donations through bequests and regular giving.
Ensure legacy messages are communicated effectively across different touchpoints, including online, print, and events.
Cultivate and steward legacy supporters, ensuring they feel valued and part of SANE’s vision.

Direct Marketing and Social Media:

Work closely with the Digital Marketing Team to create content for direct marketing and social media to encourage donations and engage with potential donors.
Collaborate with the Media and Communications Team to ensure that fundraising messages are compelling, on-brand, and reach the right audience.
Measure and analyse the impact of digital fundraising and social media efforts, making data-driven decisions to improve engagement.

Website and Digital Fundraising:

Work with the Digital Marketing Team to ensure the charity’s online donation platforms are optimised to drive conversions and facilitate a smooth giving experience.
Work with the Digital Marketing Team, Deputy Head of Fundraising and COO to develop strategies to integrate online donation opportunities within the website, social media, and email communications.

Donor Stewardship:

Develop and implement strategies for donor stewardship, ensuring individuals are thanked, informed, and engaged post-donation.
Maintain a regular and consistent program of communications with donors, keeping them updated on the impact of their gifts.
Identify opportunities to upgrade donors to higher giving levels and inspire loyalty.

Collaboration and Reporting:

Work closely with the Services and Media and Communications Teams to gain SANE Services statistics, case studies and up to date on general mental health information, to align individual giving efforts with broader fundraising strategies.
Provide regular reports on campaign progress, income generation, and donor acquisition metrics to the line manager.
Assist with donor relations and events as needed to nurture relationships and engagement.

The Role

We are seeking a dynamic and highly organised Project Manager with experience working in or with schools to lead the planning, coordination, and delivery of our careers-related activities. This role ensures our partner schools receive high-quality careers education that aligns with the Gatsby Benchmarks.

The Switch partners with approximately 12 secondary schools in Tower Hamlets, delivering an engaging careers programme that supports every student.  As Project Manager, you will work closely with the Secondary Schools team to deliver engaging and inspiring careers activities across our network of secondary schools, creating an impactful experience for students. You will also work alongside the Mentoring Project Manager to manage several mentoring cohorts, serving as the key point of contact for both schools and partner companies, while upholding our robust safeguarding standards.

This role involves hands-on delivery of careers sessions, directly engaging and inspiring students to explore and pursue their future aspirations

Details

· The role sits within the Secondary Schools team and reports to the Senior Project Manager.

· Working hours are typically 9am – 5pm Monday – Thursday, and 9am – 4pm Fridays

· Working from home (WFH) is typically 2 days a week

· Flexibility may be required to cover meetings or deliver events outside of these hours and WFH days

· You will be required to attend career sessions in schools or at partner offices

· Start date early autumn 2025

We are proud to offer enhanced benefits to our staff, including:

· 25 days holiday, plus bank holidays, additional “Switch Off” Day and Christmas closure

· Health cash-back package, including discounts on gym memberships, retail and leisure.

· Hybrid working

· Pension

· Learning and Development opportunities including Learning at Work Week activities

· Volunteering days to spend on an activity close to your own heart.

New Internationalist is looking for a creative, experienced and results-oriented Marketing Manager to help us reach new audiences with our independent campaigning journalism. At a pivotal point in the landscape of independent media, we need someone who is ready to hit the ground running by leading impactful campaigns that grow our global reach, launch exciting new membership products, and build lasting relationships with our loyal readers.

If you're passionate about global justice, value collaborative work, and want your marketing skills to make a real difference, this is your chance to join a pioneering media co-operative that puts ethics, equity, and storytelling at the heart of everything we do.
 
New Internationalist is an equal opportunity employer. Applicants must have the right to work in the UK.

Location: Remote (UK-based) with occasional in-person meetings at our Oxford office

Salary: £32,992 per annum (pro-rata)  

Hours: 28 hours per week

Start Date: Mid-August 2025

Contract: Full-time, permanent (with 6 month probation period)

To apply: Please fill out the form linked at the bottom of this job description. CVs will not be accepted.
 

Benefits include:

• 3% employer contribution to pension
• Flexible working
• Free subscription to New Internationalist magazine plus two free Myriad publications per year
• 30% Discount at the Ethical Shop
• 25 days annual leave plus 8 bank holidays (pro-rata)
• Office closure between Christmas and New Year

Key Responsibilities:

New Internationalist is seeking an experienced, proactive, creative, and strategic Marketing Manager to lead our income growth efforts during a critical stage in our organisation’s growth and development. You will be responsible for delivering a bold, data-informed marketing strategy designed to increase UK and international magazine subscriptions in print and digital, launch a new membership product, and drive retention across all income channels.

• Campaign Development & Delivery: Plan and execute marketing and sales campaigns across multiple channels (email, social, web, events) to meet set acquisition and retention targets
• Retention and Customer Experience: Work closely with internal teams to improve retention rates and maximise the impact of customer journey touch points.
• Outreach and profile raising: Identify and target new audiences for both subscriptions and news-stand sales, creating a strategy to convert them to subscribers and regular buyers.
• Product Development: Lead the development and launch of a new membership product including stakeholder consultation, light market research, A/B testing, and pricing refinement.
• Community Engagement: Activate and upsell existing subscribers and supporters through tailored messaging, events, and cross-channel promotions.
• Collaboration & Coordination: Work closely with internal teams to gather ideas, content, and assets. Coordinate and project-manage campaign delivery organisation-wide.

• Analysis & Reporting: Monitor and report on campaign performance, acquisition costs, and ROI to inform real-time adjustments and strategic planning.

The Marketing Manager will become a member of the NI Co-operative and will be appointed as a Director of New Internationalist Publications Ltd (NIP - the company that runs NI’s day-to-day business in a co-operative fashion), following a period of probation of 6 months.

All co-operative members are directly responsible to the NI co-operative and play an integral part in its business. They report to their teams on general work matters.

Co-operative responsibilities, include:

• Attending all Co-op meetings and sharing the tasks of chairing and minute-taking.
• Being a member of other Co-operative specialist groups.
• Taking an active role in the running of the business to ensure that it operates to meet its mission and financial responsibilities.

Essential Skills & Experience:
 

• Commitment to New Internationalist's mission and aims
• Proven success in marketing, membership, or digital campaigns that increased revenue
• Experience of both target-based delivery and project management
• Strong copywriting and audience engagement skills
• Knowledge of audience and engagement networks appropriate to New Internationalist’s mission
• Familiarity with subscription-based models and donor campaigns
• Knowledge of CMS, CRM systems and email marketing tools
• Experience with email marketing, social media, and analytics tools
• Strategic thinker with practical delivery skills
• Self-starter who can work independently and coordinate across teams
• Understanding of the value and importance of print magazines and independent media

Desirable:
 

• Experience in publishing, cooperative membership organisations, or social impact sectors
• Multiple languages
   

Why Join Us?

Be part of a mission-driven, co-operative media organisation committed to global justice and progressive change. Your work will directly support our financial sustainability and expand the reach of our award-winning independent journalism.
 

APPLICATION DEADLINE EXTENDED TO MONDAY 28 JULY, 9AM BST.

New Internationalist reserves the right to close the application window early if an suitable candidate is found.

Desired start date: mid-August (subject to negotiation)

At Citizens Advice Westminster, we do not just offer advice, we offer hope, solutions, and advocacy for those most in need. Whether it is navigating the housing crisis or finding stability in uncertain times, our mission is clear: put people first, always.

As we launch our new Homelessness Prevention team, we invite you to bring your skills, empathy, and drive to a role where your work changes lives. Based in Westminster you will join an organisation where your values align with your vocation.

The Advice Manager/Caseworker will play a key role in providing essential support to individuals facing homelessness, ensuring they receive the right advice, advocacy, and guidance exactly when they need it most. You will collaborate directly with Westminster City Council and other key stakeholders to design and deliver prevention strategies that have a real, measurable impact across the city.

The successful candidate will be an excellent communicator, with strong project management skills and a good understanding of issues facing communities in the current cost of living crisis. The right candidate will have excellent organisation and time management skills as well as strong IT skills.

We offer more than a competitive salary and a fulfilling career in a values-led organisation. Our benefits include annual season ticket loans, career breaks, and a deep commitment to your ongoing development. Whether you are honing your expertise in casework or growing into a leadership role in policy and campaigning, you will find room to stretch and thrive. You will be part of a warm, inclusive team culture where collaboration is encouraged, opinions are respected, and every voice matters. We also offer flexible working arrangements, including the opportunity to work from home several days a week.

If you are ready to be a part of this community organisation offering a vital service to people who need our help, then click Apply and complete the application process, demonstrating how you meet the competencies in the Person Specification in your supporting statement. Please note we expect employees to spend 50% to 60% of their working time at the office or in outreach location.

Citizens Advice Westminster value diversity, promote equality and challenge discrimination. We strongly encourage applicants from all parts of society and believe that diversity is what makes us the leaders in what we do. Please help us by completing the Diversity Monitoring Form.

If you need further information or to discuss this role, please email us.

Closing Date: 31st July 5pm

Assessments and Interviews may be booked before closing date if we find the right candidates with the skills and experience we are looking for in the person specifications, so apply now!

Are you skilled in crafting and optimising personalised email and SMS campaigns? Do you have a passion for executing seamless omnichannel customer journeys?

If you're ready to take on a new challenge, we’re looking for someone like you to help lead our digital transformation in customer engagement.

About the role

The British Heart Foundation (BHF) is undergoing a major transformation to become a truly customer-focused organisation. We're investing in new technology, evolving how we work, and bringing in fresh talent to help us attract, engage, and retain more supporters than ever before. 

As our Marketing Automation Manager, you’ll lead the shift from one-off campaigns to automated, personalised, omnichannel journeys using our new Adobe MarTech stack (Campaign, Journey Orchestration, CDP). You’ll ensure the right message reaches the right person, at the right time, via the right channel. 

Working closely with internal teams, you’ll design and optimise journeys, migrate communications from Dotdigital, and uphold brand and compliance standards. Using CRM data, you’ll build segments, apply business rules, and scale personalisation. 

You’ll manage a Marketing Automation Specialist and support the wider Digital Customer Journey Production (DCJP) team by sharing knowledge and building capability. You’ll lead on performance reporting using tools like Google Analytics and Power BI, and champion a test-and-learn approach to keep improving how we engage our audiences. 

This is a collaborative role, working with colleagues across Marketing, Fundraising, and the wider organisation to align journeys with our strategic goals and ultimately help us fund more research and improve heart health for everyone. 

About you

As our ideal candidate, you’ll bring proven experience in delivering marketing automation campaigns, with a strong focus on creating personalised, data-driven customer journeys.

You’re confident working across multiple channels and using technology to enhance the customer experience at every touchpoint. You thrive in collaborative environments, enjoy making sense of complex data, and have a deep understanding of omnichannel marketing.

With a results-driven mindset and a passion for continuous improvement, you’re ready to lead, innovate, and make a meaningful impact. 

You’ll bring:

• Expertise in omnichannel marketing, with a strong grasp of data segmentation and personalisation to create seamless, targeted customer journeys.
• Extensive experience in designing and delivering automated campaigns across email, SMS, and direct mail using platforms such as Adobe (preferred), Dotdigital, Salesforce, or HubSpot, and applying MarTech capabilities to engage, retain, cross-sell, and upsell.
• Advanced analytical skills, including working with large datasets, building audience segments, and using tools such as GA4, Looker Studio, and Power BI to evaluate and optimise performance.
• Creative and content technical confidence, with a proven ability to develop impactful copy and digital content using tools like Photoshop and Movable Ink, while ensuring brand consistency and audience engagement.
•  Strong project and stakeholder management, including line management experience, cross-functional collaboration, and the use of tools such as Jira and Monday to manage priorities, communicate clearly, and build buy-in across teams. 

Working arrangements 

This is a 12 month fixed term contract

This is a blended role, where your work will be dual located between your home and our London office.

At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.

 
About us

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change , along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

 
Interview process

The interview process will be two stages with the first stage scheduled for w/c  04/08

About us

Carers UK’s vision is to create a society that recognises, values and supports carers. As the leading national charity for unpaid carers, we exist to make life better for carers, however caring affects them. Our support, advice, information and campaigning work are now needed more than ever, as unpaid carers are providing more and more care, adversely impacting on their own health and wellbeing.

About the role

The Communications Manager is essential in driving delivery of our ambitious programme of work, with the communications team centrally located to work in partnership with our colleagues across all directorates and nations. Working closely with the Head of Communications and Marketing, key activities include supporting the updating of our content management system across three websites; rolling out a new marketing function within our CRM; and working with colleagues to ensure all digital marketing activity is integrated, value for money, agile by design and delivers against our strategic priorities. The role line-manages four direct reports.

We are looking for someone to bring demonstrable experience and dynamism to the team, and who will make evident to colleagues the value of coordinated communication strategies and plans in achieving our organisational objectives. You will understand the opportunities created in testing new channels and approaches to reach audiences; be creative with communications plans and deliverables; and see the importance of tracking content performance against agreed KPIs.

Diversity and inclusion

Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.

To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.

As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.

At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please email the recruitment team to discuss.

The closing date for applications is 10am, Monday 4 August 2025

Carers UK anonymises all applications prior to shortlisting.

Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.

Carers UK are actively interviewing as we receive applications.

Carers UK may carry out online and social media checks as well as seek references before a formal offer is made.

Are you passionate about building meaningful donor relationships that last? We’re supporting a fantastic Health charity to find an experienced and thoughtful Individual Giving Manager to lead the delivery of high-quality, insight-led supporter experiences. This is a vital new role within an ambitious and growing Individual Giving team, taking responsibility for stewardship, supporter care and developing donor journeys to build loyalty, trust, and long-term commitment amongst supporters.

Key responsibilities include:

• Lead the retention strategy for individual donors (cash and regular givers), creating segmented and personalised experiences across digital and offline channels.
• Work closely with acquisition, communications, and philanthropy colleagues to create seamless supporter journeys across individual giving and mid-value audiences, ensuring every donor feels valued.
• Manage the production of newsletters, impact reports, thank-you communications, and other touchpoints that show donors the real impact of their gifts.
• Oversee the supporter care function and maintain high data quality, using insights to inform better engagement.
• Line manage a Supporter Care Administrator and collaborate across teams to deliver events and mid-value donor engagement activities.

What we're looking for

• A strong understanding of stewardship and donor care, with experience designing and delivering supporter journeys.
• Exceptional written and verbal communication skills, with the ability to convey gratitude and impact in a way that resonates with supporters.
• Skilled in project management, supporter databases (e.g. Raiser’s Edge), and analysing data to inform strategy.
• A collaborative, solutions-focused approach with the confidence to lead, influence and improve.
• A genuine passion for building relationships and making supporters feel part of something bigger.

How to Apply

To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). 

Commitment to Diversity

The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Challenge Events Manager

The Talent Set are delighted to partner with a wonderful health charity on a fantastic Challenge Events Manager role.

We are seeking a highly motivated, organised and experienced challenge events fundraiser to deliver a review of their sports and challenge events programme, identifying new opportunities to grow their income.

Key Responsibilities

• Review, develop and prepare plans to deliver a profitable, engaging and effective annual programme of sports, challenge and community event opportunities
• Manage the annual available sports marketing budget and contribute to annual budget planning
• Create innovative new sports and challenge events, designed to attract and retain supporters and develop plans to launch these on time and to budget
• Work with Communications and Digital teams to develop comprehensive marketing plans to promote events, secure participants and increase levels of engagement
• Manage and motivate a team to deliver campaigns and activities to agreed objectives and KPIs
• Collaborate with Development teams to cross sell and identify leads for fundraisers from other areas of fundraising
• Provide excellent stewardship and supporter experience, with pre and post event contact, to encourage repeat participation

Person Specification

• Proven experience and success in a similar role in events or sports and challenges and/or community fundraising
• Proven track record of being results-driven and working to and achieving fundraising targets
• Significant experience of developing and delivering fundraising and/or event plans
• Ability to create and implement marketing plans (online and offline) for events-related activity
• Good interpersonal skills and experience of building and developing relationships with a wide range of individuals, colleagues, event committees, and suppliers
• Highly organised and analytical, with ability to cope with competing priorities
• Experience of setting and managing budgets, developing strategies, and producing comprehensive reports

What’s on Offer

Salary: £50,000 - £52,000

How to Apply

To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity

The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

This is an exciting time to join us. Diversity Voice has recently merged with CCS, and with aligned values and mission, we are delighted to be able to work more effectively as one team to serve diverse ethnic, faith and belief communities in Somerset.

CCS has also recently secured funding for another 4 years for our work with our diverse communities. Alongside the “Welcome for All” Displaced people programme, this will allow us to build a strong community infrastructure to support individuals and communities across the county. Our work combines grassroots engagement, specialist support, and strategic influence to build a stronger, more connected, and inclusive Somerset.

This is a key strategic role in our organisation. You will lead and manage the Somerset Diverse Communities (SDC) team. Together with your team, you will listen to community needs, promote suitable responses and convene individuals and organisations to seek community-based solutions, supporting communities to thrive together.

As part of this role you will also be responsible for managing a varied programme of ESOL courses, groups and support in schools. In addition, you will manage the delivery of our support for Open Mental Health Alliance partners to provide programmes that integrate equity, diversity, inclusion and belonging into everything they do.

Our approach is rooted in trust, cultural humility, and lived experience. We work with, not for, our communities — creating space for voice, leadership, and influence. This has allowed us to surface sensitive and complex issues such as immigration, faith-based exclusion and rural racism, and work through them constructively with communities and institutions. 

Are you an experienced Data Specialist looking for a new challenge?  If so, Woodgreen are looking for a dynamic, experienced, hands on technical Senior Data Manager to lead our data strategy and governance initiatives.

In this pivotal role, our successful candidate will oversee the design, implementation, and maintenance of our data warehouse and infrastructure, ensuring data quality, security, and accessibility across Woodgreen.  They will collaborate with cross-functional teams to drive data-driven decision-making and champion best practices in data management, providing effective line management support to the BI and data engineering teams.

Our ideal candidate will bring a strong foundation in data architecture, governance, and analytics, coupled with a deep understanding of how to design and manage data systems that are scalable and sustainable.  They will have significant experience in Business Intelligence tools such as Power BI, SSRS or Tableau and will be used to applying data modelling techniques, liaising and influencing at all levels including senior management and leadership and delivering actionable insight and analysis for non- technical teams.

They will be genuinely passionate about harnessing the power of data to support evidence-based decision-making, proactive and logical with a problem-solving approach, able to work calmly under pressure and will be personable and able to develop sound working relationships with stakeholders.

In return they can expect a starting salary of £60,000 per annum which will be complemented by;

• 36 days annual leave per year (inclusive of bank holidays) rising by 1 day each year to 40 days after five years.
• Up to 8% employer pension contributions
• Support towards healthcare costs (cashplan)
• Employee wellbeing package to include free access to Headspace
• Life assurance (4x salary).
• Benefits hub – exclusive discounts on popular brands
• 25% discount in our charity shops

This is a full-time, permanent opportunity, working 37.5 hours per week on a hybrid basis with the expectation that the successful applicant will work from our Godmanchester site for approximately 2 - 3 days a month dependant on business need.

Please note that you will need to have existing Right to Work in the UK to apply for this opportunity as we are unable to provide visa sponsorship.

Woodgreen is committed to making our recruitment processes accessible to all and, as part of this, we are flexible in the ways we give and receive information. If you would like to apply using a different format, please contact the Recruitment Team and we will do our best to put any reasonable adjustments in place.

Early application is encouraged as this position may close sooner than the stated deadline if a suitable candidate is found.  Interviews may commence prior to the closing date.

Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.

Job Title: Project Manager

Location: Predominantly London based, working across multiple sites in the inner and outer London area. This role includes on site visits, including to some services which may not have step free access. There is also work from home available.

Salary: £55,000

Shift Pattern: 12 month fixed term contract, 37.5 hours per week, Monday to Friday 09:00 - 17:00. You may be required to work outside these hours and days as required.  

About the role

This is a new and exciting opportunity within SIG to take the lead on delivering the strategic expansion of our services. You will assess our current criminal justice services and ensure our new services align well to the success of our current services, leading and coordinating the end-to-end planning and implementation, leading on:

• Ensuring the process of mobilisation aligns with strategic objectives and contributes to long-term organisational growth and service excellence.
• Oversight and coordination multiple interrelated projects, including but not limited to property mobilisation, decamp of existing services, building renovations, staffing, and service readiness.
• Development and maintenance of a comprehensive project plan, including timelines, milestones, budgets, and risk registers.
• Monitoring and management of project related risks, issues, and dependencies, ensuring timely resolution and escalation.
• Management of the agreed organisational staffing design plan to achieve adequate and safe staffing teams to deliver contract specifications.
• Decision making for staffing choices, consultation outcomes, hiring decisions, and other areas in relation to staffing for the new services

About you

We're looking for an experienced project manager with experience and knowledge of the criminal justice system and the services within it. You will be a strategic thinker with proven leadership skills, and the ability to manage the set up and running of new services. You will have an understanding of what we stand for as a charity and have alignment to help us meet our mission and objectives. We are looking for someone with:

• Proven experience in project/programme management, ideally in public sector or voluntary sector
• Proven experience in delivering complex, multi-site projects which involve property, service mobilisation, and stakeholder engagement
• Previous experience and a good understanding of Criminal Justice Services
• Ability to manage projects from planning, execution, and oversight of projects to ensure they are completed on time and within budget
• Proven ability to juggle multiple tasks and competing priorities within a fast-paced environment, without compromising on deadlines
• Ability to work collaboratively across multidisciplinary teams to encourage positive outcomes
• Understanding of safeguarding, risk management and compliance in a residential or criminal justice service environment
• Proactiveness in making decisions to deal with challenges and providing a solution focused approach using initiative
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
• Highly desirable: Relevant Qualifications including: PRINCE2, APM, Managing Successful Projects (MSP), or equivalent project management qualification
• Highly desirable: Previous experience in budget management and financial oversight

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme
• Be part of an organisation which believes good care and support improves lives.
• Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation. 

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. 

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Do you love turning research into real-world impact? Are you a hands-on researcher who thrives on delivering high-quality insight that drives decisions?

If so, you could be the Customer Research Manager we’re looking for.

About the role

As Customer Research Manager, you’ll play a key role in championing the voice of our customers, making sure their needs, views and expectations are fully understood and placed at the heart of everything we do at the British Heart Foundation (BHF).

You’ll work closely with teams across the organisation – including brand and marketing, fundraising, retail and medical – acting as their research insight partner. You’ll help shape insight plans, lead research projects, and deliver findings that directly inform strategic and operational decisions.
In this role, you’ll be responsible for:

• Managing research projects from start to finish – ensuring they’re delivered on time, within budget and to a high standard
• Making insights accessible, engaging and actionable for colleagues across BHF
• Influencing decision-making by embedding customer insight into everyday thinking
• Identifying opportunities to improve research processes and ways of working

You’ll be part of our Customer Insight and Analysis team – a collaborative group of researchers and analysts. Together, we ensure BHF’s strategy is driven by high-quality, timely intelligence, and that colleagues across the organisation have access to the insight they need to grow, innovate and improve our products and services.

Working arrangements

We are recruiting two Customer Research Managers one on permanent basis one as 12-month Fixed Term Contract. 

This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you’ll need to work in a flexible way to unlock your best work for our cause.

About you

You’ll bring solid experience from a dedicated market or social research role, whether client-side or agency,  with a strong track record of using qualitative, quantitative and secondary research methods to deliver meaningful insight. You’ve led a wide variety of projects, including brand tracking, customer satisfaction, creative testing and proposition development, and you’re confident working across different business areas to meet a range of organisational needs.

You’re comfortable managing research from start to finish – from writing briefs and designing surveys or discussion guides, to overseeing fieldwork, conducting analysis and presenting findings. You’ve worked closely with external research agencies, managing procurement and delivery, and you know how to translate complex methodologies and data into clear, actionable insights that resonate with colleagues at all levels, including those without a research background.
 

You’ll bring:

• A deep understanding of ethical research practices, GDPR, and inclusive research approaches
• Strong questionnaire design skills and experience using survey software
• Excellent communication and consultancy skills, with the ability to influence and advise stakeholders at all levels
• Proven ability to manage multiple projects simultaneously, prioritising effectively and delivering to a high standard
• A proactive mindset, always looking for ways to improve processes and working practices

Experience in a health-related field, managing customer research communities or panels, and line management would be a bonus – but it’s not essential.

Why join us?

Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer. 

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day. 
 
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. 

Benefits

We offer our staff generous benefits, such as: 

• 30 days annual leave plus bank holidays. 
• ​Private medical insurance, dental health cover, and money towards gym membership.
• Pension scheme with employer contribution up to 10%.
• Full pay for 12 weeks for family leave including maternity, paternity and adoption leave.
• Life assurance.
• Extra paid leave of up to 10 days to support colleagues who may need more time off work to look after themselves or others close to them. 

Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.

Interview process

The interview process may take place in person or virtually via MS Teams. We plan for this to be a stage interview process first stages are planned for 29th & 30th of July.
 

We're looking for an experienced, proactive, and resourceful Repairs Maintenance Manager located at our Head Office in Caledonian Road, Islington.

£50,000.00 per annum, working 35 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training
• ILM courses and Apprenticeship Programmes
• Cycle to work scheme
• Employee Assistance Programme for 24-7 confidential support
• Online wellbeing resources
• A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
• Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

Look Ahead Care and Support own and manage a mixed portfolio of properties across London and the Home Counties. The organisation accommodates customers with a range of support needs.

The Repairs Manager will work as part of the Property Services team. Assuming day-to-day responsibility for the oversight and coordination of all repair and maintenance activities across all tenures (Supported, Unsupported, Intermediate and Market Rent).

Responsible for working collaboratively with the Customer Contact Centre to facilitate the timely and efficient completion of repairs and maintenance tasks in accordance with established standards and regulatory requirements. Offering technical expertise, whilst being a lead escalation for Contractor Management and Commercial Meetings.

The Repairs Manager ensure the timely and efficient completion of repairs and maintenance tasks in accordance with established standards and regulatory requirements.

Your exceptional organisational skills, technical expertise, and ability to communicate effectively with both internal teams and external stakeholders will be vital to your success in this role. In addition to reporting to the Head of Repairs and Voids Maintenance weekly on the current position of the department in respect of Contractor Performance, Invoice Processing and Customer Satisfaction; you will maintain Line Management responsibility for the Repairs and Voids Property Inspector and Repairs & Invoice Admin and further development of any additional administrative staff.

The working hours for this role are 9.00 - 17.00, Monday - Friday.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

For a full job description, please visit our website.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

About The Royal Foundation

The Royal Foundation mobilises leaders, businesses, and individuals to address society’s greatest challenges. Under the leadership of Their Royal Highnesses the Prince and Princess of Wales, our initiatives are driven by world-class research, long-term partnerships, and a commitment to measurable, scalable impact.

The Role:

The Royal Foundation is seeking an exceptional Project Manager to play a key role in coordinating and delivering strategic projects across Homewards’ priority thematic areas: homes; funding and finance; employment; early intervention; data; and changing the narrative.
 

Reporting into the Senior Project Manager and working closely with colleagues across the programme, the Project Manager for Strategic Delivery is a vital role as we deliver ambitious cross-location initiatives that tackle homelessness. They will be based within the core Homewards team but will work closely with other Foundation teams, Kensington Palace, and external delivery partners.

Role Description and Core Responsibilities

· Establishing and overseeing the project management processes required to ensure effective delivery of projects within the six strategic initiatives areas

· Coordinating delivery efforts with the Homewards ‘Activator’ partners (and other external delivery partners) to ensure strategies and commitments are deployed on the ground within the six Homewards locations

· Taking ownership for the successful delivery of allocated strategic projects

· Monitoring and reporting on delivery of strategic projects against agreed timelines, ensuring risks, assumptions, dependencies, and actions are identified, tracked, and resolved

· Organising programme and stakeholder meetings, preparing agendas/papers, managing logistics and producing minutes as required

· Build and maintain relationships with appropriate internal and external stakeholders, and support the day-to-day management of the stakeholder ecosystem

· Chairing key programme update meetings, working with senior colleagues on agendas and ensuring actions and captured and carried out

· Promoting a strong partnership/team ethos and collaborative ways of working both within the programme team and wider Homewards partnership

· Undertaking other duties that may, from time to time, be necessary and compatible with the nature and level of this post.

· Playing an active broader role in the programme team, working collaboratively to offer ideas on strategy and operational design

Relevant Knowledge, Experience, and Personal Qualities

Experience & Skills

· Strong project and budget management experience

· Comfortable in fast-paced, complex environments

· Proficient in MS Office; familiar with tools like Trello, Monday . com (desirable)

· Skilled in stakeholder management

· Relevant sector experience (e.g. charity, homelessness, local government) (desirable)

Personal Qualities

· Collaborative, confident, and influential

· Adaptable, organised, and proactive

· Clear communicator with a positive, solution-focused mindset

About Homewards  

In June 2023, Prince William and The Royal Foundation of The Prince and Princess of Wales  launched Homewards. Homewards is a transformative five-year programme, working with six locations, to demonstrate that together it’s possible to end homelessness – making it rare, brief and unrepeated.

The Royal Foundation has selected six flagship locations across the UK and formed Coalitions of committed organisations and people from their public, private and voluntary sectors: Aberdeen, Bournemouth, Christchurch and Poole, Lambeth, Newport, Northern Ireland, and Sheffield.

Application Process- Closing Date 28th July 2025

· A cover letter (one page) explaining a) your motivation for applying for the role and b) what skills and experience you will bring to the role and the Foundation.

· Your CV (max two pages).

The Royal Foundation is an equal opportunities employer and therefore is committed to promoting equality of opportunity and diversity and to tackle any forms of discrimination within our working environment, whether on grounds of race, gender, sexual orientation, gender re-assignment, disability, age, class, religion or belief. These principles underpin our professional behaviour and are embedded in our policies, procedures, day-to-day practices and external relationships.  We therefore welcome and encourage job applications from people of all backgrounds.

Salary:  £38K to £45K DOE

Location: Central London office/Hybrid (60% office, 40% WFH). Occasional travel within the UK

Contract type: 3 Year FTC

Holiday: 25 days per annum + BH

Hours: 37.5 hours per week (Monday to Friday)

Benefits: Pension scheme (non-contributory), private medical insurance, life insurance, season ticket loan