Job Description

Job Title: Communications and Campaigns Manager – Inspiring Governance

Reports to: Director of Governance Programmes

Location: Flexible with occasional travel to London office - Quantum House, 22 – 24 Red Lion Court, Fleet Street, London, EC4A 3EB

Purpose: The UK based Education and Employers charity aims to ensure that all young people have the inspiration, motivation, knowledge, skills and opportunities they need to help them achieve their potential. One of the ways it achieves this aim is via the Inspiring Governance recruitment service. Funded by the Department for Education, this is a free governor recruitment service which gets highly skilled volunteers to serve as governors in some of the most disadvantaged schools in England and in so doing, helping to raise educational achievement.

This is a fantastic opportunity to make a difference by taking on a leading role in driving our communications and campaigns activities, both with volunteers and employers looking to support governance, and with recruiters looking to appoint governors in their school and local academy boards.

The postholder will primarily be responsible for developing and personally delivering a suite of communications and campaigns activity. They will work as part of a close and supportive team with other colleagues in Inspiring Governance and the wider charity.

Remuneration: circa £28-30k - depending upon experience

Additional Terms: 30 days paid holiday, exclusive of Statutory Holiday plus competitive pension scheme and a volunteering allowance of up to 5 days – pro rata in accordance with the length of contract. Additional family friendly benefits including enhancements to Statutory Payments.

Appointment Terms: Fixed term contract – initially until March 31st, 2022

Job Description

The successful candidate will be responsible for all aspects of communications and campaigns that contribute to driving volunteer sign ups, supporting our employer engagement, and successfully engaging recruiters with our governance recruitment services:

• Inspiring Governance: This is a free (at point of use) England wide online recruitment service that connects schools with skilled volunteers interested in being governors and trustees. The service is currently funded by the Department for Education (DfE) The programme has specific, and demanding Key Performance Indicators (KPIs) to meet around numbers of volunteers sourced and placed, the diversity of volunteers and the number of vacancies registered by schools.
• Inspiring FE Governance: This is a free (at point of use) England wide online recruitment service dedicated to finding individuals with the right skills to serve on Further Education (FE Boards) in England, including chairs of finance committees. Board members are committed volunteers and the role is like a company non-executive director. The Inspiring FE Governance service is funded by the Education and Training Foundation and run solely by Education and Employers. The programme has specific Key Performance Indicators (KPIs) to meet, around numbers of volunteers sourced and placed for example.

We are looking for a strategic thinking, motivated individual who can evolve existing campaigns, develop new ones, and deliver a range of communications activity across multiple channels to promote the Inspiring Governance Service. The post-holder will understand governance and is passionate about supporting young people to realise their potential. Education and Employers is a small charity working at a rapid pace to bring about change and the ideal candidate will be a self-starter with strong communication skills, able to absorb key information quickly and work well with a small team in a dynamic working environment.

Key Accountabilities:

Review, evolve and deliver our current communications strategy

• To review, critique and develop the current Inspiring Governance communications strategy
• Put in place plans to resource and deliver this strategy at minimum cost for maximum gain
• Undertake metrics tracking to secure management information on all our communications channels, helping to inform and revise our ongoing strategy

Managing our website and social media channels

• Manage the Inspiring Governance website, overseeing and generating all content and liaising with our website hosts to ensure the website is engaging, informative and accessible
• Generating and posting content (including video) for the Inspiring Governance social media channels (Twitter, LinkedIn, etc.) that is designed to maximise benefit and reach for the service itself
• Works with the website provider and other external agencies as appropriate (film companies/ designers) to develop briefs for and delivery of key communications and marketing assets
• Through well planned social media campaigns and activity, grow our followership in terms of reach and by securing influential followers that can magnify our communications reach
• Develop the ongoing content schedule for the Inspiring Governance news stories pages. Commission, author and edit articles for these pages, promoting them appropriately to secure the widest readership
• Developing a wider library of photos/ images that are engaging, support our written comms and are tailored appropriately at our governance audiences

Curate, maintain, update, and develop our resources for volunteers and recruiters

• Review our current resources and revise any branding in line with a change in our delivery partnership, which will involve re-branding some material and maintaining branding/ attributed IPR of others
• Update our resources in line with DfE issued advice and guidance on school and academy governance
• Refine and further develop Inspiring Governance’s existing offer to volunteers thus helping ensure volunteers are ready to take up their role on a governing board
• Signpost ongoing support in the market that volunteers can access during their first years in governance

Developing our existing and new campaigns

• Work with partners to develop the Everyone on Board campaign (to diversify schools governing boards) that to date has been jointly developed with the National Governance Association
• Work with partners to develop the Educators on Board campaign (to encourage more educators on to governing boards) that to date has been jointly developed with the National Governance Association
• Develop and expand the School Governor Champions campaign that encourages employers and organisations to become a corporate supporter of school governance
• Support the Head of Employer and Volunteer Engagement to develop employer and sector led campaigns like Take a Closer Look (engineers) and Health Ambassadors (NHS staff)
• Conceptualise and deliver new campaigns that help us achieve our objectives and contract KPIs

Review and update all our existing communications with volunteers and recruiters

• Review the range of automated e-mail and personal communication that goes to users of the service (both volunteers and recruiters). Ensure that these comms best support the user/ customer journey and reflect the friendly, helpful and straightforward approach the service currently takes to its users
• Draft content for and distribute regular communications that go to IG volunteers and recruiters such as the volunteer and recruiter newsletters and annual surveys
• Work with Inspiring the Future colleagues in the charity to put in place a communications approach that encourages ITF volunteers to deepen their volunteering commitment and register for Inspiring Governance

Partnership communications and wider PR/ press coverage

• Secure wider PR/Press coverage for the Inspiring Governance service and its campaigns in trade, regional and possibly national channels
• Work with educational stakeholders to support the wider promotion of the IG service and our messages. This will include the National Governance Association as a previous delivery partner but also professional associations and membership bodies
• Further develop our employer social media toolkit and ensure that employers and professional associations we work with have the copy and tools to promote the Inspiring Governance service within their internal and external communications networks
• Ensure Inspiring Governance maximises its exposure through linking to national campaigns such as volunteer’s week and National Careers Development Month.

Wider charity contribution

• When required provide support to the wider charity’s communications activities and priorities. For example, this could be supporting the release of our research reports like the recent Value of Volunteering report.

Other

• Represent the charity’s governance programmes and the Director at external events and conferences as appropriate
•  Proactively contribute ideas and thoughts into the governance programmes team and into the wider Charity; both on Inspiring Governance Comms and the charity’s wider work; 
• Other ad hoc duties as required.

Person specification:

Skills/ Knowledge/ Expertise

Essential

• Degree or equivalent experience e.g. CMI/CAM Cert/Dip
• Management level experience of developing and delivering communication strategies and executing them via effective programme and project management;
• Demonstrable supplier, client, and stakeholder engagement experience (including working with designers, printers, schools and wider educational stakeholders and their representatives);
• Management level experience of managing and delivering across a communications function (experience of engaging employers/ volunteers and schools/academies would be ideal) including scoping and delivering a programme of activity to achieve demanding Key Performance Metrics;
• Excellent IT skills and demonstrable experience of effectively using a content management system – we use Word Press;
• Excellent drafting and copy writing skills and the ability to structure and produce compelling and grammatically correct written content for a range of audiences;
• Demonstrable experience of conceptualising, planning and executing national comms campaigns to achieve demonstrable target group behaviours, such as encouraging volunteer and recruiter sign up to a service;
• Demonstrable experience of engaging and working effectively and collaboratively with colleagues and external partners across multiple geographical locations;
• Excellent people skills, the ability to influence (including with senior representatives) and the manner to professionally represent both the governance programmes and the Charity as a whole with schools, academy trusts and educational/ employer stakeholders;

Desirable

• A passion for supporting young people in realising their potential through placing skilled volunteers as governors in schools; 
• A successful track record in delivering tangible outcomes through engagement with schools, volunteers, employers and educational stakeholders;
• Experience of producing video and photography content to a standard that can be used on public facing websites;
• Specialist knowledge of the education and employment sectors and the policy environment underpinning these in order to tailor effective messaging;
• Experience and/or knowledge of governance within an education context; willingness to become a governor desirable
• Experience of working to deliver significant national Key Performance Metrics using resources (human and financial) efficiently and effectively; 
  • Understanding of risk management and data protection.

Personal Attributes

• Good level of education, demonstrating strong client facing aptitude and communication skills both written and verbal. Comfort and confidence in working with a variety of senior external stakeholders
• Self-motivated and relentless in pursuing goals, having an entrepreneurial and enterprising approach to their work;
• Good working knowledge and practical application of Microsoft office tools and the ability to understand and work with customer relationship management software – we currently operate our services on a Salesforce platform;
• A solutions orientated “doer”- ability to pro-actively anticipate requirements and act to provide workable solutions to these;
• Influencer - demonstrates personal ‘presence’ and gains the confidence of others through temperament, capability and calibre;
• Demonstrates sensitivity and possesses the ability to effectively manage the organisational tensions that sometimes develop between internal and external stakeholders involved in the organisation and delivery of communications. 
• Team Player: working collaboratively and flexibly with other colleagues to achieve outcomes and is keen to add value to the Charity’s culture and ethos;
• Able to undertake some occasional work in the evenings and at weekends;
• Able to travel in the UK (England primarily).

Application process 

The Education and Employers Charity values having its current diverse workforce.  We are committed to equality of opportunity and welcome applications from all individuals from all backgrounds.

The closing date for applications is midday on the 15th March 2021. Successfully shortlisted candidates will be notified no later than close of play on Friday 19th March. Online interviews will take place via Zoom or MS Teams on either the 24th or 25th March.

Applications will only be accepted from those with the right to work in the UK with a valid passport/visa

Please note we will only consider applications with both a CV and covering letter.

Applications from recruitment agencies will not be considered under any circumstances.

About the wider Education and Employers Charity

Education and Employers is an independent UK based charity launched in 2009 with the vision of “providing children and young people with the inspiration, motivation, knowledge, skills and opportunities they need to help them achieve their potential”. It aims to achieve this by working with schools, employers, the national bodies that represent them and a wide range of other partners including the government and third sector organisations. The charity also works with partners internationally – more details here.

The charity runs Inspiring the Future, a free service which uses innovative match-making technology to connect volunteers with state schools and colleges, quickly, simply and at scale. Schools can very easily search a massive database of willing volunteers, filter against a wide range of criteria – e.g. subject, sector, career route and send them a message. It enables young people, wherever they live, whichever school they attend, the opportunity to meet people from a wide range of backgrounds doing jobs from across the whole world of work.

Over 55,000 people have already volunteered in the UK - people from all levels: apprentices to CEOs and all sectors: apps designers to zoologists and over 80% of English secondary schools have registered. People can volunteer from an hour a year in a local primary or secondary school to chat informally about their job and career route, take part in career speed networking session, give careers insights, provide mock interviews or feedback on CVs through to serving as a governor or trustee.  There is also the opportunity to link up with schools for workplace visits, job shadowing and mentoring.

Inspiring the Future operates on a technology platform kindly developed in partnership with Deloitte, Salesforce and Ordnance Survey. It allows the charity to run national campaigns such as Inspiring Women and others focused on specific geographic areas or economic sectors such as engineering, science, health and arts and culture. The campaigns have secured high profile support across government, business and teacher associations and ongoing corporate partnerships including our lead corporate partner Bank of America Merrill Lynch.

In partnership with the National Association of Head Teachers the charity has developed a version for primary schools called Primary Futures and over 4,500 primaries have already signed up. To see a short clip on how it works please click here.  All campaigns run through Inspiring the Future share a common objective: to broaden young people’s horizons, raise their aspirations and show them the range of opportunities and careers routes e.g. apprenticeships and university open to them. Over 1.8 million interactions between young people and volunteers from the world of work have already taken place.

In partnership with the National Governance Association the charity currently runs Inspiring Governance the free governor recruitment and support service. This Department for Education funded service aims to get highly skilled volunteers to serve as governors in some of the most disadvantaged schools in England and in so doing help raise educational achievement. From April 1st, 2021, this will be delivered solely by Education and Employers and will focus only on governor recruitment.

Since the Charity’s launch it has sought to understand what difference employer engagement in education makes to young people and the economy. It works with academics and researchers from around the world and its own research is regularly cited by government and international organisations like the OECD. The research, which has informed and influenced a range of government policies, shows that employer engagement helps improve social mobility, reduces the likelihood of young people becoming NEET (not in education, employment of training), increases the amount they earn in adult life, helps them make better informed career choices and leads to improvements in educational attainment.

We are looking for an ambitious fundraiser to join us in the role of Head of Regular Giving where you will be part of a dynamic, innovative and supportive team delivering on some of Cambridge University Boat Club’s significant fundraising priorities.

This is an exciting time in our history as the high-performance rowing programmes at Cambridge came together into one club in 2020. We are working in an unprecedently close way with the University of Cambridge Development and Alumni Relations Office to ensure a sustainable future for our Club and the institution of the Boat Races.

To be successful in this role you will have a strong background in growing individual giving programmes across a diverse range of channels online and offline. You will have proven experience of implementing fundraising strategies with a significant income track record. You will have a sound knowledge of fundraising regulation and an awareness of the HE regular giving landscape and the challenges it faces. You will also have a deep understanding of supporter journeys and how to ensure donor engagement is maximised.   

You will be innovative and confident in building and developing relationships. You will also be a strong team player who is able to collaborate closely with colleagues to identify opportunities as they arise.

This position is an exciting opportunity for someone who is results-oriented, has a flexible and innovative approach to their work and would relish the diversity and strength of the Cambridge University Boat Club and the Cambridge University environment. We have extraordinary aspirations and know we can make these a reality – come and be a part of our team.

The closing date for this position is Wednesday 24 March 2021.

First round interviews for this position are anticipated to take place week commencing 29 March 2021.

Global Canopy is a data-driven think tank that targets the market forces destroying nature. We do this by improving transparency and accountability. We provide innovative open-access data, clear metrics, and actionable insights to leading companies, financial institutions, governments and campaigning organisations worldwide. 

• We enable leading companies, financial institutions and governments to identify and tackle impacts on nature  in their supply chains and investments.

• We improve accountability by shining a light on powerful players that are failing to act on this critical issue.

• And we rank the performance of companies on deforestation and other social and environmental metrics, helping to improve ESG ratings on these issues.

This is a new role - Global Canopy is expanding its communications team in line with its 2021-2026 strategy. Our goal is to build a world class communications function with a strong emphasis on turning our unique data into insights that can drive uptake and impact among key audiences in companies, financial institutions, governments and civil society: designing compelling content is core to this.

We have recently undertaken a brand re-fresh and so you will be responsible for championing this throughout the organisation. In addition, you will work across several brands and visual design systems including those belonging to Trase, Forest 500, TFND and ENCORE.

Your role will be two-fold. Firstly, you will be the principal producer of Global Canopy’s design work, including dedicating considerable time to creating new content as well as working with external suppliers. Secondly, you will coordinate the design pipeline.

You will play a central role in Global Canopy’s communications team; you will be a highly proficient designer, bring creative flair, positivity and innovation, and thrive in a busy environment. You will report to the Communications Lead, Core Communications.

You will work in close collaboration with other departments and partner institutions. 

You will have a strong appreciation of good design and be comfortable transforming research and data into eye catching outputs. You will be adaptable and solutions orientated in your approach. You will be comfortable working alongside senior leaders.

To find out more, please download the recruitment pack. 

12 months maternity cover!

Prince’s Trust International (PTI) has been supporting young people worldwide since 2015. We were founded by HRH The Prince of Wales to tackle the global crisis of youth unemployment. Our mission is to empower young people to learn, work and thrive. We provide opportunities to develop the skills and confidence to succeed and deliver tangible employment outcomes. We blend our expertise with a global network of local partners and develop programmes and interventions to help young people to build their own futures.

As you’d expect, the organisation is going through a period of change as we adapt our delivery models in the face of the pandemic, and to maximise the efficacy of digital channels and platforms. We have a combined digital and design strategy which seeks to supplement and enhance our services for young people, growing both the quality and scale of our work. To deliver this, we’re focussing on efficient project design, adaptation of delivery models, and youth-centred innovation.

The Design and Development Manager will be the main person responsible for updating and continually improving a universal needs-led approach / methodology and the requisite tools for staff to deliver solutions to challenges.

The successful candidate will be an enthusiastic and creative self-starter with a strong understanding of design thinking. They will have the desire to “get stuck in”, generating ideas and solutions, and will be excited by the prospect of developing processes and programmes that shape our work for years to come. They will have enthusiasm and passion for the vision of Prince’s Trust International, and a conviction to deliver positive outcomes for young people worldwide.

PTI is committed to ensuring our workforce is reflective of our diverse communities and is committed to increasing representation of staff of Black, Asian and Minority Ethnic backgrounds across all roles and at all levels.

I'm looking for a full-time, one-year fixed term Communications and Marketing Manager who has media relations experience and has worked with demanding stakeholders. This is a unique opportunity to make your mark in a dynamic business and city-facing organization, and be part of a fast-paced global non-profit.

Are you passionate about the environment and creating a sustainable future? If yes, then this could be a very exciting role for you. You will play a key role managing relationships within an important new project, establishing and working with a key external partner on joint communications and marketing plans. You will be part of the global communications team, which is responsible for external global communications and marketing.

You will be a results-oriented self-starter with strong interpersonal skills and the ability to work autonomously as well as part of a wider global team. The successful candidate will lead, develop and implement integrated multi-channel global communications strategies and plans, in line with both the project plan and their strategic plan as well as the needs of our target audiences.

Key responsibilities:

* Lead the development, implementation and evaluation of communications plans and campaigns for specific programs of activity for target markets, in collaboration with key partner organizations and internal stakeholders and team members;
* Build relationships with target media and maximize media coverage, through compelling news stories and thought leadership;
* Develop creative content in line with the project and charity's content strategy and plan, for media articles, blogs, social media, marketing collateral, etc, managing third party designers as well as working with the internal content and digital teams, and overseeing implementation of brand guidelines;
* Build relationships and manage global coordination as required with global offices and external partners.
* Maximise the effectiveness of key digital channels to meet project goals, working closely with the digital team;
* Regular in-campaign reporting, monitoring and evaluation throughout and at the end of the project;

Required skills and experience:

* Strong experience of developing, delivering and evaluating multi-channel communications and marketing plans - across content, marketing and digital;
* Excellent interpersonal skills and the ability to work collaboratively with a major partner;
* Strong PR experience and demonstrable knowledge of international media, including business, trade and environment media;
* Demonstrable experience of successful communications and marketing projects which have delivered against project objectives.
* Strong analytical mind with the ability to turn complex information into compelling stories and content;
* Strong copy-writing and editing skills and excellent attention to detail;
* An understanding of and desire to work proactively to promote corporate and local government sustainability;
* Excellent team skills and the flexibility to work across the business and with global offices;
* Strong drive to deliver against targets;
* Excellent time management skills and an ability to meet deadlines under pressure, manage multiple project and stakeholder demands simultaneously; and
* Fluency in written and spoken English;

This is a full-time, fixed-term role, reporting to the Senior Communications Manager.

Salary and benefits: £40k per annum, annual discretionary bonus (depending on company performance), 30 days' holiday, generous non-contributory pension provision, life assurance and others.

Interested applicants must be eligible to work legally in the UK.

How to apply

Please email your CV to [email protected] to start the conversation and find out about this exciting role. Please get in touch ASAP. The firm deadline is 9am on Tuesday 9th March 2021.

Job title: Digital Campaign Coach

Department: Relationship Management

Seniority: Minimum 4-5 years experience in a digital fundraising role

Compensation: £32.500 - £37.500 depending on experience

Location: Remote working, then London or Bristol

We are reviewing applications on a rolling basis, so it is in your interest to apply as soon as possible. 

The company

At Lightful, we believe that those doing the greatest good deserve the best technology.

We’re passionate about making the best technology accessible to charities and nonprofits. Our products and solutions help organisations unleash the power of technology and make the good work they do even greater. Our products and services are designed to simplify the work and amplify the impact of charities and nonprofits. 

We offer three main services to charities and nonprofits; the Lightful Social Platform, the BRIDGE Programme and Lightful Labs. 

The Lightful Social Platform allows organisations to create, schedule and publish content to their social media pages. It is the only social media platform designed specifically for those in the charity sector and was ranked the number 1 for Social Media Management platforms built for non-profits. https://lnkd.in/dTKJmkm 

BRIDGE (Building Resilience in Digital through Growth and Engagement) combines a learning syllabus, delivered through a combination of live and recorded sessions and webinars, with the Lightful Social Platform. BRIDGE is supported by foundations and other funders, and offered out to small to medium charities that they support. The use of our social media manager helps participants to save time, learn best practice and collaborate internally more effectively. The syllabus focuses on four key digital foundations - fundamentals, storytelling, fundraising and insights. We take participants through these foundations helping them to improve confidence and competence. The BRIDGE team has worked with organisations like Comic Relief, DCMS and the Bill and Melinda Gates Foundation. We have been running a COVID-19 adapted curriculum based on Response, Recovery and Resilence themes since May this year, with 200 nonprofits from around the world currently enrolled.

Lightful Labs is a digital consultancy that offers customised services to help teams to do more. The Lightful Labs team have worked with amazing organisations like Help Refugees, London’s Air Ambulance and the Rhodes Trust to name a few. 

Lightful Values

As a registered B Corp, we’re a values-led organisation, so our values are integral to the Lightful culture. Our Lightful values are:

• To act with audacity while remembering humility
• To understand the importance of both listening and leadership
• To practice generosity whilst showing accountability
• These all lay on the foundation of respect and integrity

Role Description 

You will be part of a team responsible for coaching communications, marketing and fundraising professionals within charities and guiding them through a 6 or 12-month BRIDGE programme. This programme has been designed to assist charities in developing skills and confidence with digital and social tools, including but not limited to the Lightful Social Platform, in order to help them raise more funds. Our programme is adaptive and, alongside teaching core digital skills, can focus more on digital engagement, digital fundraising, and also building trust in vaccines.

Your role is to be the point person for digital campaigning, working across multiple cohorts to deliver 1-1 or group sessions to support nonprofit or faith-groups to build digital campaign capacity - drawing on your own experience from working at charities or agencies. This is a unique role to get hands-on with an amazing variety of nonprofits and faith-based groups from around the world and make a tangible impact on their services - from increasing fundraising results, or increasing trust in vaccines in the communities these groups serve.

Responsibilities 

First and foremost a relationship manager’s responsibility is to improve the digital campaigning and fundraising skills of the participants while helping them with digital capacity building.

• Communicating with customers through every possible medium (including face to face if and when that’s possible again!), making sure every interaction our users have with us is a positive one
• Lead the delivery of digital campaign content, ensuring it is up-to-date, relevant and leads to demonstrable outcomes
• Take 1-1 sessions with participants and review their digital campaigns content and strategy, going into detail about quick-wins or longer term gains they could make
• Manage relationships between key stakeholders of the charities within the cohort. This includes
  • Regular check-ins
  • Monitoring engagement on the Lightful Social Platform and Lightful Learning
  • Prioritise outreach based on customer need and engagement
  • Highlighting who our “Bright Sparks” (top users) are within the programme
  • Keeping customer tracker and database up to date
  • Keep customer progress decks up to date in line with their SMART objectives
  • Minimise churn or reduction of those engaging with our products/services
• Record account management within our CRM (Salesforce)
• Identify customer health within our participants
• Ensuring that our customers are both happy and also making the most of the features within the platform
• Develop content for the Masterclasses and Digital Drop-Ins to complement what is delivered in the e-learning content
• Deliver the Masterclasses and Digital Drop-Ins to participants ensuring continuous development of the content
• Inform the product team of feedback from users so that we can improve the platform
• Updating documentation in line with new platform and feature releases
• Partner with Sales to collaborate when creating new concept notes or syllabuses 
• Partner with Product when new features are being developed and released 
• Develop videos and other resources for the e-learning syllabus
• Support participants with usage on the Lightful Social Platform through live chat, email and telephone support

Essential experience

• Minimum 4 years’ digital campaigning experience in a charity
• Demonstrable experience of running digital fundraising campaigns and hitting fundraising targets
• Experience of running online campaigns that led to tangible outcomes
• Understanding of key digital fundraising methods
  • Online fundraising platforms
  • Search Engine Marketing
  • Email marketing
  • Social media marketing
  • Supporter journeys & donor stewardship
  • Online advertising and social ads
• Experience in training or consulting is essential, be prepared to speak with us about when you have had to train individuals and groups on a specific topic
• Previous experience of writing clear, engaging content for a variety of audiences
• A genuine passion for the charity sector
• Digital and social media savvy/native
• Genuine love of talking to people and helping them solve problems
• Exemplary communication skills, both written and verbal
• Self-starter who can make your their own decisions
• “Can do” attitude and willingness to get stuck in to a range of different tasks
• Comfortable to ask questions when uncertain, and elevate issues at the appropriate times
• Flexibility - ability to deal with conflicting deadlines, multiple tasks, and adjust priorities on the fly
• Experience working in fast-paced environments, including technology and Software as a Service organisations 
• Comfortable in public speaking and presenting to small and large groups of people

Optional additional experience 

• Experience in an account management, relationship management or customer success 
• Experience with using and managing a LMS (Learning Management System) 
• Fundraising consultant or digital agency experience
• Experience of peer support with other charities on social media (eg answering questions on Fundraising Chat Facebook group)
• Spanish speaker a bonus

Personal qualities 

• Excellent team player with a positive, can-do attitude
• Empathy with the users of the platform - charities, beyond profit and third sector organisations with limited budgets and time
• Warm, friendly demeanour in all interactions
• Ability to work in a highly collaborative environment, taking the initiative where necessary
• Ability to communicate clearly with people from across the company

Additional Requirement

Eligible to work in the UK without the need of visa support/sponsorship

Benefits

You will be a part of our exciting culture that fosters personal growth and development. As we expand, you will be given the opportunity to thrive in a close-knit team environment.

• Competitive salary
• Holiday entitlement is 27 days per annum, plus bank holidays (last year we had even 3.5 extra given Xmas holidays by Lightful)
• Additional paid holiday for your birthday
• Additional paid holiday for your moving day (once a year)
• Working from home buddy to integrate you into the team
• Simply Health (Claim back money on everyday healthcare costs + Access to face to face counselling)
• Asana Rebel (Custom fitness app with educational content and long-term support to help you achieve a healthy life balance)
• Tax free contribution to additional home-working costs
• Headspace (Meditation App)
• Regular events e.g. quiz, cook-along, social drinks, summer party, Christmas party
• Lightful Lottery (£50 vouchers to win)
• Lunch & Learn sessions
• Training and Development plans
• Lightful Active Challenge
• Cycle to work scheme
• Offset Earth
• Childcare vouchers
• Lightful maternity leave
• Stock Options
• Ad hoc perks e.g. hampers, plants
• Volunteering opportunities
• Lightful Kids events
• Recruitment bonus
• Remote working and health a priority - we won’t require people to travel to an office (in London or Bristol) until UK government COVID scale reaches "level 1"

Inclusion of a diverse range of opinions and perspectives is core to Lightful’s open culture and ongoing success. Therefore we never discriminate on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

*No recruitment agency requests please* *We only work with direct applicants* 

The purpose of the role is to provide day-to-day support to the FICS programme teams and to coordinate projects across our field-building, policy and communications, and grantmaking functions. 

About FICS

FICS’ vision is a world in which people – both collectively and as individuals – have the power to hold their leaders accountable and shape their government, economy and society towards justice, equality and fairness for all.

In order to achieve that goal, FICS defends and expands civic space – the physical, digital, and legal conditions through which progressive movements and their allies organise, participate, and create change. We do this through:

• Thought-leadership: FICS forecasts the trends that shape the future of civic space to ensure that progressive organisations and donors are ahead of the curve, and identify strategic opportunities to disrupt and reform the drivers of closing civic space.
• Building a donor ecosystem: FICS builds support from a community of donors and donor networks in alignment with its analysis, creating a community of learning and practice around what works to defend and expand civic space.
• Incubation: FICS hosts new civic space initiatives to enable donors to mobilise resources collaboratively and at scale around key opportunities to disrupt and transform the drivers of closing civic space. Through these new initiatives FICS will offer civic actors not only grants but support with field-building, technical assistance and building alliances across sectors and movements.

FICS was established in 2016 as a donor affinity group supported by a secretariat of two. We are now entering a period of growth, more than doubling our staff team during 2021 to deliver ambitious new grant-making and research programmes that will enable funders and civil society to collaborate around the systemic issues that drive closing civic space.

The Programme Coordinator sits at the heart of this growth. Highly organised, inquisitive and adaptable, the successful candidate will have the opportunity to work across a range of projects and issues. Coordination and administration will remain core to the role but, as the team grows, there may be opportunities for the post holder to deepen expertise in one or more specialist subject area.

Job Description

Primary responsibilities include:

Coordination and administration

• Planning, managing and monitoring a range of projects, in collaboration with the wider FICS team.
• Coordinating meetings, events, and webinars – liaising with participants and speakers, researching venues and catering.
• Organising FICS Management Committee meetings, preparing the agenda and papers, and minuting meetings.
• Providing financial administration for FICS, including entering data into accounting software, producing reports, drafting and monitoring consultant contracts.
• Providing scheduling support to the FICS team, organising travel and accommodation, contributing to risk assessments, maintaining records.

Grant-making support

• Providing grants administration to FICS, coordinating calls for proposals, responding to enquiries, ensuring compliance with Global Dialogue’s grant-making procedures, producing reports.
• Attending conferences and meetings to help gather intelligence about closing civic space and grant-making practice.

Knowledge management and communications

• Supporting internal knowledge management, both online and offline.
• Supporting FICS’ external communications, liaising with editors and designers to ensure timely and high-quality publications, updating the website, helping to moderate and drafting content for relevant online communities.
• Working collaboratively with other members of the FICS team to identify and assess opportunities to build FICS’ programming and strengthen its impact.
• Assisting with background research and the preparation of relevant reports, briefings, and presentations, to inform the strategic initiatives, fundraising and stakeholder management.
• Other duties commensurate with the role.

Person Specification

We are committed to being a diverse team and are looking for talented people from a wide range of backgrounds, cultures and experiences who share our values.

In your application, you need to demonstrate how you address the following criteria:

Required

You will have:

• A demonstrable interest in human rights and social justice, civil society organising, and the pressures on civil society organisations resulting from current political trends
• Relevant administrative experience, ideally gained within a not-for-profit or development organisation
• Proven organisational skills, with the ability to juggle a wide range of responsibilities that may demand ongoing prioritisation
• Proven ability to work both autonomously and as part of a team
• Good interpersonal skills and the ability to build effective working relationships
• Strong written and oral communication skills in English, including an adaptable written style and excellent punctuation and grammar
• Strong numeracy skills, with good attention to detail – experience working with financial records would be an asset
• Strong IT skills, with sensitivity to the relevance of digital security in human rights work (the main tools we use are O365, Slack, Zoom, and Wordpress)
• Experience of philanthropy, either as a grant-maker or grant-seeker
• Permission to live and work in the UK

You will be:

• Comfortable working in a ‘start-up’ culture – flexible, with the capacity to learn quickly, and proactive in identifying new ways of working and process improvements
• Methodical with strong record keeping skills
• Committed to FICS’ organisational values
• Committed to your own personal professional development

Desirable

• Educated to degree level, or otherwise able to demonstrate the capacity to deal sensitively and appropriately with complex issues
• Experience organising meetings and events
• Experience supporting grant-making processes
• Skills in a language other than English

Terms and conditions

Hours:This is a full-time role, although we would also consider offering the role as a job share or at 4 days/wk (0.8 FTE)

Salary: £26,000-30,000 pro rata, depending on experience

Terms: Permanent contract, subject to funding, with an eight-week probationary period

Benefits: We offer a range of benefits including 25 days’ holiday plus bank holidays (pro rata). Global Dialogue contributes 6% to its workplace pension scheme, has a flexible working policy, and offers personal development leave.

Location: The FICS team works remotely and this role is home based. Once it is safe to do so, the successful candidate will be expected to be in London regularly for team meetings and other activities (up to 2-3 days per week) with occasional international travel.

Reporting to: Deputy Director, FICS

Designability is an independent charity that enables disabled people to live with greater independence. Our expertise is in user-centred design, creating products with and for disabled people to improve and enrich their lives.

This is an exciting opportunity to be part of a team that develops products and provides innovative services which deliver greater choice for disabled people. We are a creative and inspiring team, operating with the freedom to explore and deliver exciting new ways of working, beyond statutory provision.

We are seeking a Marketing and Communications Officer to join our small Fundraising and Communications team and lead the delivery of our communications plans over the next 15 months. This is a varied and diverse role and you will be joining at an exciting time as we celebrate the 10 year anniversary of our flagship product and service, the Wizzybug Loan Scheme.

You will have:

• Experience in creating and delivering marketing and PR campaigns, including digital marketing.
• Excellent written and oral communication skills, including experience of copywriting.
• Experience working with Wordpress based websites, SEO, and managing accounts across a variety of social media platforms.
• The ability to work sensitively with beneficiaries to gather case studies and stories to increase awareness of Designability.

You will be joining a team which includes engineers, technicians, product designers, occupational therapists, fundraisers and administrators. Our team is led by strong values: we are creative, inclusive and practical, with our vision being to create a future where every disabled person has the products they want to live the life they choose.

The University of Bath provide us with recruitment support and applications are made through the University of Bath Jobs website. We choose to follow many of the University of Bath’s human resources policies. However, Designability is a fully independent charity and our staff contracts are not with the University.

We are seeking an Interim Head of Fundraising and Communications to lead and inspire our small fundraising and communications team to meet the goals set out in our business plans and achieve our income targets. You will also be joining at an exciting time as we celebrate the 10 year anniversary of our flagship product and service, the Wizzybug Loan Scheme.

You will have:

• Experience leading and managing a team to achieve their goals.
• A successful track record in more than one field of fundraising.
• Experience and knowledge of marketing and/or communications.
• Excellent interpersonal skills and an ability to manage novel or conflicting demands.

You will be joining a team which includes engineers, technicians, product designers, occupational therapists, fundraisers and administrators. Our team is led by strong values: we are creative, inclusive and practical, with our vision being to create a future where every disabled person has the products they want to live the life they choose.

Designability is in a strong financial position, with healthy reserves to support our ambitious plans to expand our charitable operations.

We are really proud that we were recently awarded second place in the 'Best Charities to Work for 2020' list by Third Sector which is a reflection of our team highly rating the fact that we encourage activities that create strong teams and foster good personal relationships. Our staff also stated their confidence in Designability’s leadership and strategic planning.

The University of Bath provide us with recruitment support and applications are made through the University of Bath Jobs website. We choose to follow many of the University of Bath’s human resources policies. However, Designability is a fully independent charity and our staff contracts are not with the University.

For an informal conversation about this role, please email Genevieve Arney, Head of Fundraising and Communications, at Designability  

We’re looking for a mental health information officer to join an established and passionate team.

Who we need:

You’ll need to have extensive knowledge of mental health; including diagnoses, treatments and support options, as well as a strong grasp on the different models of mental health and how to ensure that information is inclusive of a broad range of perspectives.

Additionally, you’ll have demonstrable knowledge in at least one of the following:

• The health and social care system
• Talking therapies
• Psychiatric medication
• Psychology or psychiatry
• The mental health treatment survivor movement

You also need to have experience in writing health information for the general public that is useful, accessible and clear.The information team researches, writes and shares mental health information in many ways, but a big part of this role is translating information from different data sources into empathetic and empowering information content for people with lived experience of mental health problems. And whilst we need you to be able to use clinical and academic studies in your research and background work, at Mind we place equal value on the lived experiences of people with mental health problems as an evidence source.So being able to respectfully and thoughtfully engage with lived experience research is part of the job.

All our digital information content is PIF tick accredited, and more than that, millions of people in England and Wales rely on our brand to provide reliable, trustworthy and helpful mental health information.So you’ll need to be capable of ensuring quality and working to evidence what you produce.

About this role

You’ll work with a team of information officers to make sure every piece of mental health information content we produce serves user needs.That means ensuring our content is current, accurate, balanced, includes everybody, and -above all- reflects and values the lived experiences of people with mental health problems.

You’ll also provide an internal service of mental health information expertise to the rest of Mind, answering questions, providing training, supporting teams to deliver their work accurately and framed around what Mind believes about mental health.This includes providing quality monitoring and support to our helplines provider, and advice to our online peer support service team.

All of this means that sometimes our work can have hard deadlines or that priorities can change.Being able to manage your time, and flex between working autonomously and collaboratively is expected.Being flexible, adaptable, and enthusiastic about change and trying new things will help you succeed in this role.

We’re exploring content design methodology and agile workflows at the moment and we’re particularly keen to hear from candidates who have already worked in these environments, or have a strong grasp of the principles of content design.This role is most comparable with the SME content design role, with some overlap with a Content Designer.But any insight you can bring into our team from previous work will likely be beneficial.

About the team

We’re a warm and friendly bunch, serious about our work and passionate about supporting one another.Our team culture is supportive and inclusive, and we take every opportunity to have a bit of light-hearted fun.Team wellbeing activities during monthly meetings are a standing agenda item, and part of our induction process at Mind is that each of us makes time to meet a new joiner one on one for a casual intro chat.Vacancies within our team are comparatively rare for these and so many other reasons, and we’re excited to welcome a new person into our fold.

Closing date: 21st February 2021

This position will initially, in line with current government guidance be based from home, with an expectation of being home based for the next six months or until updated government guidelines are published. However, if / when government guidelines change the role may then revert to being office based, whilst retaining some flexible working options.

Mind reserve the right to close the vacancy to applications earlier, should we receive a high volume of strong candidates – therefore we encourage an early application.

Mind is an equal opportunities employer.

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

The Finance and Operations Administrator is an important appointment that is essential to the smooth running of our work. You will help with the running of the office in Peterborough, ensure day to day financial record keeping is accurate and timely, develop our processes and systems so the team is more efficient, and you will welcome people who need us on the phone, via email or face to face and demonstrate a real passion for customer care. It will be a busy and varied role, requiring strong attention to detail and you will need to able to work efficiently and effectively. You will be able to work with limited supervision, have previous finance and office experience and enjoy managing multiple tasks and priorities. You will support our Finance and Operations Manager.

This is a superb opportunity to join a young and energetic charity with a clear future direction and a CEO, growing staff team and trustee board who will provide the required support and backing to the successful candidate.

If you have any questions about the appointment and would find it helpful to have an informal conversation, please contact us (Actionpf) and we can arrange a call with our Finance and Operations Manager.

To make an application please provide the following:

• Your CV (no more than three sides)
• A supporting statement (no more than two sides of A4, font size 11) that sets out why this role is the right move for you and how you meet the knowledge and experience criteria
• We would be grateful if you disclosed your current salary details, but this is at your discretion
• Please include two references; your last or current employer plus a personal reference who has known you for at least two years. Both will be contacted once an informal offer has been made. Please include, phone and email as well as a brief description of how they know you.

There is flexibility for this role to be temporarily remote/home-working due to the pandemic.

Applications without a supporting statement will not be shortlisted.

Action for Pulmonary Fibrosis is an equal opportunities employer and welcomes applications from all candidates irrespective of race, age, sex, gender identity, sexual orientation, religion or belief, or marital or civil partnership status.

DEVELOPMENT OFFICER,

CORPORATE COMMUNICATIONS

DEVELOPMENT AND ALUMNI RELATIONS OFFICE (DARO)

£24,461 - £26,715 PER ANNUM

The Development and Alumni Relations Office (DARO), part of the directorate of Corporate Communications, develops the relationship between the University and its alumni and other supporters, linking this to philanthropic commitment to the University.

This is a new, full-time, permanent post, and joins the team at an exciting time. The successful candidate will be responsible for delivering and growing Development initiatives, with a focus on regular giving, as well as gifts up to £5k, supporting initiatives which meet the university’s strategic priorities.

You will have experience in a fundraising, alumni relations or equivalent environment, with a good understanding of fundraising, and why people give. The successful candidate will be a results driven, dynamic team player, with the ability to deliver a regular giving cycle in collaboration with other DARO colleagues, as well as supporting and contributing to strategy around other areas of Development and Philanthropy. You will be a strong written and verbal communicator and passionate about your work, and the difference higher education can make in our communities and society.

The post is normally based in Chester (the DARO team are currently working remotely).

Candidates may download further details from our website and apply for the post via our Online Recruitment Website quoting reference number RA006088.

Closing date: Wednesday 3rd March 2021.

Routes2 Roots – Hospital Link Worker (Homerton Hospital)

Salary: £27,000 Pro Rata

Duration: Part Time 3 days per week, 12 month fixed term contract

Do you have passion for your work, a commitment to excellence and a desire to support some of the most vulnerable and excluded people in our communities? Could you support us to make positive lasting changes in people’s lives?

For homeless people, or those at risk of homelessness, finding employment and housing opportunities can feel like an uphill battle, even more so if they’re affected by physical, mental health or substance misuse issues. Providence Row works with homeless and vulnerably housed people in East London, offering an integrated service of crisis support, advice, recovery and learning and training.  Our aim is to ensure that people who are so often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life. Central to our work are our core values of Compassion, Respect, Inclusiveness, Empowerment and Justice.  These inform the content, style and delivery of all our services.

The Routes to Roots project was established in partnership with The Hospital Pathway Team at the Royal London Hospital (RLH) in October 2013. The project supports vulnerable people, who often have significant physical health needs to prevent them from being discharged back into a cycle of homelessness or risk at the end of their treatment.  Through advice and support from our dedicated and experienced team, people’s housing, financial and health situations are improved and their long term prospects for recovery are greatly enhanced.  The project has been instrumental in reducing A&E and hospital readmissions for this group alongside sustainment of accommodation.

Role:

This is an exciting new partnership between, Providence Row Charity, London Borough of Hackney and Homerton Hospital and will complement the existing team working out of the Homerton Hospital.

The Role of Routes to Roots link worker is to support vulnerable single homeless people, who have been admitted into the Homerton Hospital due to their physical and/or mental health needs and to prevent them from being discharged back into a cycle of homelessness or risk at the end of their treatment.  You will work with caseload of single homeless people who are connected to the, London Borough of Hackney.  You will work alongside Statutory and Non-Statutory agencies to achieve suitable housing and referrals into support & community services, dependant on each clients need.

The ideal candidate

Passionate about providing quality support and advice to some of the most vulnerable and excluded people who have been identified as becoming homeless prior to discharge from hospital. You will have the drive and ambition to support your team to make positive lasting changes in people’s lives.

With experience of working with persons facing the challenges of homelessness, and a strong understanding of how other factors such as rough sleeping, mental health and substance use issues affect their health and wellbeing, you will live out our values in your approach to your work. You will have experience and understanding of supporting vulnerable clients into accommodation through statutory and non-statutory pathways, including the private rented sector

For an application pack, please visit our website 

The deadline for applications is midnight 11th March 2021

Interviews will take place Week commencing 15th March 2021

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.

DEVELOPMENT MANAGER,

DEVELOPMENT AND ALUMNI RELATIONS OFFICE (DARO)

£30,942 - £33,797 PER ANNUM

CORPORATE COMMUNICATIONS

FULL TIME, 36.5 HOURS PER WEEK

2 YEAR FIXED TERM CONTRACT

The Development and Alumni Relations Office (DARO), part of the directorate of Corporate Communications, develops the relationship between the University and its alumni and other supporters, linking this to philanthropic commitment to the University.

This is a full-time, fixed-term contract for two years.  The position is available immediately, and joins the team at an exciting time. The successful candidate will be responsible for cultivating and nurturing the relationships with those capable of making significant financial gifts to University of Chester, acting as Campaign Lead for a Major initiative over the term the post, which meets the university’s strategic priorities.

You will plan, develop and manage relationships with senior-level alumni, Trusts and Foundations, and other supporters, in order to secure financial support for the strategic objectives of the University, collaborating closely with members of academic faculty and the Senior Executive Team.

You will have a proven track record of fundraising or equivalent experience of generating income and meeting targets, with a wide understanding of philanthropy, and why people give. The successful candidate will be a results driven, strategic thinker with the ability to build and nurture transformative internal and external relationships. You will be a strong written and verbal communicator and passionate about your work, and the difference higher education can make in our communities and society.

The post is normally based in Chester, with some travel expected to meet the needs of the post (the DARO are currently working remotely).

For an informal discussion about the post, please contact Helena Astbury, Head of Development and Alumni Relations on +44 (0)1244 511005 .

Candidates may download further details from our website  and apply for the post via our Online Recruitment Website quoting reference number RA006036.

Closing date: Wednesday 3rd March 2021.