Development director jobs in charing cross, greater london

Interim Head of Finance & Operations

Career Ready is a social mobility charity that believes that every young person deserves the opportunity to enjoy a rewarding future.

We were founded in 2002 by leading business figures with a mission: to boost social mobility by empowering young people and giving their talents a platform from which to flourish. Since then, we’ve grown in England and Scotland to support young people in areas of need.

We have an exciting opportunity for an experienced, qualified Finance professional to lead our Finance & Operations function.

About the Role

Reporting to the Chief Executive Officer the Interim Head of Finance & Operations leads on and assumes day to day responsibility for providing high quality, strategic financial management for Career Ready.

You will lead on business operations to ensure the ongoing effective functioning of the charity and drive sustainable growth.

The Interim Head of Finance and Operations plays a key role in leading greater organisational efficiency and simplifying processes and will continue the delivery of a project plan reflecting the 2025-30 strategy.

You will play a critical role in driving the increased quality of Career Ready’s offer to our stakeholders in line with our strategy, vision and values.

Member of our SMT, comprising of the CEO, Director for Scotland, Director of Programme and Partnerships and Heads of functions.

This is an interim role to cover a period of maternity leave.

Main responsibilities and accountabilities

· Lead, direct and manage the finance and operations functions, overseeing two direct reports, ensuring they deliver a high-quality service to all internal and external stakeholders and are seen as adding value, in enabling Career Ready to achieve its vision and strategic objectives through its people. 

· Continue the delivery of a project plan reflecting the 2025-30 strategy, ensuring that activities happen at pace, are deadline-driven and achieve a high level of impact.

· Assume overall responsibility for the financial management of Career Ready, working with the SMT to ensure high quality and effective use of charitable funds.

· Input into and review the financial elements of funding applications and ensure that fund accounting processes align with funders’ requirements for project reporting.

· Produce financial reports for various stakeholders, as well as leading on financial modelling.

· Have oversight of all financial and accountancy matters including month end reports, management accounts, cash flow management, compliance, tax liability, presentation of management information and KPIs. Ensure that the CEO and Trustees are provided with accurate, timely information and analysis. 

· Oversee and coordinate the fully managed payroll services with the external bureau for all Career Ready employees and for some internship students (Jun to Aug during the Summer)

· Administration of the Staff Opt-In Pension Scheme, including onboarding new staff (Royal London)

· Act as a role model in our ‘one team’ culture. Lead in the development of efficient working practices across the charity, creating momentum and supporting motivation within the charity. 

· Lead risk management strategies and internal control procedures to minimise the risk of loss, or damage to, Career Ready’s assets. 

· Prepare and submit annual operational budgets and annual accounts to the CEO for review and approval.

· Draft and deliver papers for Trustees and Finance and Fundraising Committee (F&FC) meetings. 

· Attend Board and F&FC meetings to present papers and answer questions related to areas of expertise. 

· Provide day to day line management of the Senior Finance Officers and support their ongoing growth and development.

· Management of organisational governance and compliance activities, including policy management.

· Oversee and manage the organisation’s risk management register and process, with input from SMT.

· Oversee reviews and renewals of all insurance policies that affect the organisation.

· Lead on the compliance of statutory and charity regulatory reporting, giving guidance to colleagues where required.

· Ensure any changes to processes and procedures across the function are clearly documented.

Person Specification

Essential skills and experience

•  Belief and commitment to Career Ready’s mission and values
• Qualified (ACA/ACCA/CIMA/AAT) accountant with at least 5 years’ experience in financial management including budgeting, preferably in the charity sector.
• Significant experience in producing management and financial accounts
• Skilled in financial reporting and producing VAT returns
• Preparing for and ensuring a successful year-end audit, and demonstrable knowledge of UK Charities SORP and other reporting standards
• Experience in budgeting to support strategic decision making.
• Financial dexterity and strong analytical skills.
• Strong IT skills, including advanced MS Excel skills and extensive of using an accounting software, preferably Xero
• Excellent organisational and prioritising skills and ability to work independently and with autonomy
• Strong starter finisher with ability to lead and drive projects
• Knowledge of charity governance and compliance requirements
• Ability to build excellent relationships and have effective engagement with stakeholders
• Good communication skills and ability to communicate financial concepts to non-finance staff
• Attention to detail
• Ability to present financial information to various audiences
• Ability to maintain confidentiality and sensitivity of financial information
• Ability to work in a fast-paced environment
• Ability to cope with competing demands to deadlines
• Honest and dependable

Desirable skills and experience

• Experience of leading a team, strong team building skills
• Line management experience
• Experience of using MS Planner or other project management tools
• Genuine interest in the work done by the Charity
• Experience of using a CRM (Salesforce)
• Degree in financial management or accounting

Full details are provided in the candidate pack

Salary and Benefits

Salary: £52,000 to £54,000 FTE (salary will be pro-rata for part time hours)

28-35 hours per week.  Career Ready is committed to supporting condensed/flexible working patterns.

Permanent and remote.  Travel to London required on an occasional basis

You will be rewarded with the following benefits:

· 6% contribution to personal pension plan, subject to 3% employee contribution.

· Annual leave: 27 days per annum plus bank/public holidays (pro rata for part time). The charity is also closed between Christmas and New Year. Career Ready also allows flexible use of some Bank & Public Holidays

· Cycle to Work Scheme

· Access to both our Reward Gateway Portal and an Employee Assistance Programme.

· Flexible working

· Work from home allowance and paid travel expenses.

We regret that Career Ready is unable to offer visa sponsorship and candidates must be able to demonstrate their right to work in the UK. In accordance with our commitment to safeguarding, offers of employment are subject to completion of a DBS check. 

Timetable

Applications close at 9am on Monday 21 July 2025 

Please note that the closing date may be brought forward if we receive strong applications.

This is an interim role to cover a period of maternity leave, with a provisional start date of late September for a handover period.

The Cardinal Hume Centre works to prevent and tackle youth and family homelessness.

Job title: CRM Administrator
Central London office based, possibility for some hybrid working
Hours:  14 or 17.5 hours (0.4fte or 0.5fte)
Salary: £16k to £20k pro-rata (£40k fte)

Are you passionate about making a real difference in the world? Do you want to leverage your skills to combat homelessness for children and young people? Then we have the perfect opportunity for you.

We are looking to recruit an exceptional CRM administrator to maintain and manage our Donorfy CRM, ensuring it works seamlessly to protect our strong supporter relationships with the Centre. This is a new and exciting role sitting centrally in our HR and Operations team and you will have a flair for data analysis, an aptitude for accurate reporting and thrive in maintaining system efficiency and data integrity. The role will be pivotal in supporting our friendly fundraising team in the effective use of Donorfy. 

The Centre has to raise circa £2.5m every year to support our work with young people, children and families facing homelessness.  Our CRM and its effective use is critical to building our knowledge and insight to grow this income.  It’s a critical role that will have real impact.

Bringing your hands-on CRM experience and strong communications skills, you will have a curious mindset, proactively seeking to continually improve yourself and the role, championing a culture of data excellence, as well as taking ownership and accountability of your workload.

Please refer to the job description for further information. 

In your cv and cover letter please outline how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history.

The Centre is an equal opportunities employer.  We are always looking for talented people from all backgrounds to join us and help improve the lives of homeless young people, insecurely housed families and their children.  We particularly want to encourage people from under-represented groups in the not-for-profit sector to step forward and apply to work with us. We require our staff to recognise the valuable role that volunteers play in the work of the Centre and to welcome and support volunteers with whom they work.

We are committed to safeguarding and promoting the welfare of children. We require job applicants, staff and volunteers to complete a criminal records self-declaration and undertake a basic DBS check.

Applicants must have the right to work in the UK. We are unable to sponsor visas.
 

Benefits

· 26 days’ leave, rising to 28 days’ leave after two years’ service (pro rata for part time staff)

· Discretionary wellbeing and celebratory days

· Workplace pension scheme and we’ll match employee contributions up to a maximum of 6%

· Salary exchange option

· Life assurance cover (after probation passed)

· Employee assistance programme

· Season ticket loan

· Training and development opportunities

· Access to Blue Light Card discounts

Closing date for applications: Wednesday 16 July, 11.55pm
Interviews likely: w/c 21 July

If you’ve not heard from us two weeks after the closing date, please assume you have been unsuccessful on this occasion.

The Policy and Advocacy Manager will play a key role in the Doctors of World UK policy and advocacy team and organisation, driving and shaping UK health policy and delivering programmes to advance the right to health in the UK.

The role works to maximise DOTW’s influence and impact on health policy debates whilst influencing practice in health services to ensure accessible and equitable healthcare for everyone living in the UK.

The role will take a lead on Doctors of the World’s work to build capacity within the UK health system to provide accessible and equitable primary care services for migrants and refugees and be responsible for managing, analysing and reporting on data from our medical programmes in order to support advocacy and research work.

Full time role. Applications for the role on a part time basis are welcomed. Please specify this in your covering letter.

Join us in transforming how we use data to change young lives!

We’re on the lookout for a confident communicator and change-maker to lead engagement and adoption across our exciting new CRM programme.

As our Fundraising CRM Change Manager, you’ll play a key role in making sure our teams are ready, informed, and inspired to get the most out of our new system. You’ll work with colleagues across Fundraising, Marketing and beyond, training, guiding, and supporting them to embrace new tools and processes that help us connect even better with the young people and supporters at the heart of our mission.

You’ll help build a culture of confidence around data, drive adoption through clear communications and creative engagement initiatives, and ensure that the real benefits of the project are being tracked, reported and realised. From building training programmes and user guides to championing our data transformation team, you’ll be at the centre of it all.

This is a fantastic opportunity for someone who’s excited to work collaboratively on a project that truly matters.

If you’re passionate about helping teams succeed through change, and want to use your skills to empower young people into work and education, we’d love to hear from you. Even if you don’t tick every box, your experience might still be just what we need.

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers.

We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

Brief role description:

We are seeking a creative and  proactive Social Media Officer to manage and grow the charity’s social media presence across all platforms. Reporting to the Communications Manager, you will be responsible for creating engaging content, managing social communities, and delivering measurable impact through digital campaigns. Your work will help amplify the charity’s voice, build awareness, and strengthen engagement with our diverse audiences.​

​Interested? Want to know more about the Charity?check out our website.

Eager to know more the role? Have a look at the Job Description attached.

​What’s in it for you? Check out the Benefits sheet attached.

Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Tuesday 22 July 2025​

Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. ​If you are an internal applicant, please ensure you have made The People Team aware before applying.

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.

We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

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Are you looking for a role where you can shape and grow the work we do?

Then could you be UK100’s new Membership Projects Officer!

We are looking for a passionate and creative Membership Projects Officer to join our small but mighty team and support us with delivering the three streams of our membership programme: knowledge sharing, training and networking.

One day you may be helping to design our next online Countryside Climate Network meeting, or enhance our online knowledge sharing platform, whilst another you could be preparing for an in person event for local government politicians and officers delivered in partnership with one of our Business Supporter Network members or writing a newsletter. It’s a varied, exciting role, with plenty of opportunity for the right person to shape and grow in the role. 

If you have experience in event management and copy writing in the value-led sector, we want to hear from you!

What we offer

You will work flexibly from home most of the time, meeting your team twice a month at our office in London Waterloo. Benefits of working with us include being part of an amazing team of creative, dedicated and funny individuals, 25 days of annual leave per year + office closure between Christmas and New Year + an extra day off for your birthday + 2 extra days a year to travel sustainably to your holiday destination (Climate Perks). 

About us

UK100 is the only network of ambitious local authorities led by all political parties working together to tackle climate change. We help councils overcome challenges and turn innovation into solutions that work everywhere. We build the case for the powers needed to make change happen. From cities to villages, we help communities across the UK create thriving places powered by clean energy — with fresh air to breathe, warm homes to live in, and a healthy natural environment.

See full details in the attached job pack.

Are you a creative marketing professional who wants to make an impact?

The Royal Hospital Chelsea is looking for a skilled Marketing Officer to contribute to and deliver effective marketing campaigns to help meet the organisation's core strategic objectives. This is an exciting new role within the Marketing and Communications team and a fantastic opportunity to join an historic organisation, the home of the iconic Chelsea Pensioners since 1692.

The successful candidate will have relevant experience of delivering impactful multi-channel campaigns for a range of audiences, and ideally at a nationally recognised organisation within the military, charity, cultural or public sectors. You'll be responsible for marketing a wide range of projects including our recently launched, nationwide Veterans' Outreach programme, the Soane Stable Yard - which is open to the public 7 days a week, and our year-round events programme, as well as working with our partners to promote the Chelsea Heritage Quarter. 

Who we're looking for:

We are seeking a proactive marketeer, who is equally comfortable planning and implementing campaigns as well as creating compelling content, with excellent attention to detail and a good understanding of what drives public engagement and support for an organisation like the Royal Hospital.

The successful candidate will be:

· A skilled and confident executor, who is experienced in consumer marketing and promoting a wide range of projects including public events to the right audiences.

• Creative in crafting compelling marketing content to deliver effective, multi-channel marketing campaigns.
• Experience of working with a range of partners to help raise awareness and engagement, as well as suppliers such as designers and photographers.
• Relevant marketing experience in a military, charity, cultural or public organisation would be particularly advantageous.

How to apply: Please submit your CV and a covering letter (no more than 500 words) outlining your most relevant experience for this role and setting out why you think you'd be the most suitable candidate. 

About Us.

The ethos of the Royal Hospital is one that puts a premium on selflessness and companionship.  Our values of nurturing belonging, respect individuals, encourage pride and enjoy life underpin that ethos. We are united in a shared purpose, living and working together and ensuring everyone has a place in our diverse social and military community.

The Royal Hospital Chelsea is dedicated to equality, diversity, and inclusion, where all backgrounds and abilities can reach their full potential. We pride ourselves on attracting a wide range of talent, removing potential barriers, and promoting equal opportunities. We know, the more varied and inclusive our teams are, the better our organisation will be for our community. We are a Disability Confident employer dedicated to hiring diverse talent and ensuring you are treated with respect throughout the recruitment process and upon joining our community.

As the Head of Academic Services, you will be responsible for overseeing all aspects of the academic department, ensuring smooth operations and fostering an effective, positive learning environment. This role involves direct line management of the Academic Services and Student Services team as well as collaborating with the other departments to uphold academic and company standards. Reporting to Senior Management, you’ll play a crucial role in formulating reports, monitoring performance metrics, implementing and overseeing academic policies to achieve our objectives.

This is a senior role within the organisation and the successful candidate will be a leading member of the leadership team. The role will require previous experience in a comparable management position in an academic setting, with extensive knowledge of Higher Education regulatory frameworks, policies and procedures.

The Head of Academic Services is responsible for managing, developing and strengthening Fourth Monkey’s academic and student support services, quality assurance and enhancement.

The Head of Academic Services acts as the expert in academic standards, oversight, programme management, student services and academic quality & compliance for the organisation and as such undertakes a senior responsibility within the smooth operational and administrative management of the organisations day to day operations.

This role is about driving student success. 

Thank you for your interest in working with us at Hopeful Futures CIC! We are a small but growing grass roots not-for-profit community interest company. Motivated by our Christian faith, our mission is to create opportunities for autistic people, those with learning disabilities and their families to thrive in local communities.

We’re looking for an ambitious fundraiser to successfully implement key objectives within our five-year fundraising strategy to enable our community projects to thrive and grow. The successful candidate will be able to work independently with a proactive attitude, as well as working collaboratively within our wider team.

This is an exciting role that would suit a fundraiser who is looking for a new challenge, someone who has a successful track record in securing grants & leading fundraising initiatives and who wants to move to the next stage of their career by leading on a multi-faceted 5-year fundraising strategy for a small but growing grass roots organisation. This involves:

• Trusts and foundations
• Monthly giving campaign
• Community fundraising events
• Major donors and corporate sponsorships

About the Role

This is a part time role, 3 days (22.5 hours) per week

It will be offered as a permanent contract with a full time equivalent annual salary of £37,000 - £40,000 (pro rata £22,200 - £24,000)

This is a hybrid role with one day per week at our office address of School 360, Sugar House Lane, Stratford, E15 2QS. The other two days can be worked from home and/or for community visits as needed across the London Borough of Newham

Closing date: Apply by 12pm on Wednesday 30th July 2025. Please note that we may close the advert early if we receive enough applications

First stage interviews are scheduled for 4th & 6th August 2025

Additional Information

For more information about our community projects that you will be fundraising for, the full job description and person specification please download the ‘Fundraising Lead Job Summary & Description’.

Please note, we are passionate about creating a diverse workforce and particularly encourage applications from candidates of the global majority.

All job offers are subject to a satisfactory DBS check and references.

Prospective candidates must have the right to work in the UK.

Benefits of Working at Hopeful Futures CIC

Hopeful Futures offers a range of employee benefits including:

• Providing high quality training & a robust induction process to settle you into your role
• Enhanced maternity & adoption leave scheme
• 28 days annual leave increasing by 1 day for each year of continuous service (up to 33 days)
• An additional day off for your birthday
• We are a recognised disability confident employer
• We have an Enhanced Employee Assistance Programme with access to free counselling and other wellbeing services
• Ability to join the Blue Light Card Scheme which provides members with thousands of amazing discounts online and on the high street across categories such as holidays, cars, days out, fashion, gifts, insurance, phones and many more

Trusts and Grants Fundraising - Tasks and Responsibilities 

• Research and identify new trust and foundation prospects.
• Draft and submit high-quality funding applications and reports.
• Maintain a calendar of deadlines and stewardship activities.
• Record and track pledges, donations, and grant income.
• Ensure that all reporting is completed in a timely and professional manner.
• Work closely with the Education and Operations teams to ensure they have all the information they need to deliver work related to restricted funding.

Fundraising Administration

• Maintain accurate records in Salesforce and ensure data integrity.
• Reconcile income records with the finance team.
• Process donations and Gift Aid claims.
• Support income tracking and reporting.

Supporter Care

• Ensure timely and appropriate donor thanking.
• Respond to supporter queries via email and phone when needed.
• Assist with donor communications and stewardship planning.
• Working with the Comms and Operations Teams to assist with fundraising marketing, website and social media content.
• Working to consolidate and grow our group of recurring donors.
• Support with processing payments and donations online, in-person and over the phone, depositing cheques and cash donations.
• Help manage the stewardship calendar for major donors throughout the year.

Events Support

• Help coordinate logistics and communications for fundraising events.
• Track income and pledges from events like the Annual Lunch.
• Support with ticketing, invoicing, and donor follow-up.

Collaboration and Compliance

• Work closely with colleagues across fundraising, finance, comms, and operations.
• Ensure compliance with GDPR and data protection regulations.
• Contribute to a positive, collaborative team culture.

The Access is Justice Foundation is seeking a Grants Officer who will join our Grants Team to provide ongoing administrative, operational, and data management support for our grant making activity, working alongside others in the Grants Team. You will maintain relationships with funded partners; undertake analysis of grants data, draft documents, reports, and communication materials; and provide ongoing support for our funding programmes and broader organisational work as needed. You will report to a Grants Manager (who leads day-to-day operational delivery of our grant programmes). The work will vary over the grants cycle, where one month could be focussed on supporting a grants round, and the next could be working with wider colleagues for an event to share insight and knowledge. This is both an administrative and project management role – we are looking for a candidate with both sets of skills.

Please download the full job description (attached) for more information.

About the role

We’re looking for a proactive and organised Nations Trusts and Foundations Officer to help us grow and strengthen our funding from charitable trusts and foundations - specifically those supporting our work in Carers Scotland, Carers Wales, and Carers Northern Ireland.

This is a key role that directly supports policy influence and service delivery across the nations by securing flexible, budget-relieving grants. You’ll be responsible for researching funders, developing compelling applications, and building strong relationships with a range of national and regional trusts. You’ll also work closely with our teams in each nation to stay connected to their priorities and help translate their vital work into fundable and fund-winning cases for support.

It’s an exciting opportunity for someone who wants to deepen their expertise in trust fundraising while contributing to lasting change for unpaid carers.

About you

You’ll have experience of writing successful trust funding applications and will feel confident asking for grants of five figures or more. You enjoy writing clearly and persuasively, and you’re good at building positive relationships with funders over time.

You’re organised and reliable, able to manage a busy workload and keep on top of deadlines. You pay close attention to detail and take pride in producing accurate work, especially when reporting back to funders.
You’re someone who works well with others. You’ll enjoy talking to our teams in Scotland, Wales and Northern Ireland to understand what they need and how funding can help. You’re curious, committed, and care about making a difference to people’s lives.

It’s helpful if you already understand the charity landscape in the nations or the challenges unpaid carers face, but it’s not essential. Most important is that you bring a positive, thoughtful approach and are ready to learn.

How to apply

At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please contact us. 

The closing date for applications is Thursday 24 July 2025.

Please send in your application as soon as possible. We look forward to receiving your application.

Carers UK anonymises all applications prior to shortlisting.

Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.

Carers UK are actively interviewing for this role as we receive applications.

We may carry out online and social media checks before a formal offer is made.

Salary: £57,000 per annum.

Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.

The External Affairs team is based across the UK, including in Wales and Scotland. We’re open minded about where you are based, but the nature of our work, particularly our media and public affairs, means regular presence in London is necessary. We’re looking for someone who is happy to commit to being in London a day a week on average. 

Contractually this role in London-based.

Benefits:

• 25 days in the first year, increasing to 27.5 days in the second year of service and 30 days in the third.
• Matched pension scheme up to 7% of salary
• Support for staff with caring responsibilities
• Family-friendly culture

How to Apply: CV and supporting statement. 

Closing date for applications: 12-noon on Monday 21 July 2025

Interview dates: Wednesday 30 and Thursday 31 July 2025. Interviews will take place in person at our offices in London. 

We’ll send assessments and some questions to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.

Job Information

This is an opportunity to lead an award winning communications team – Third Sector Communications Team of the Year in 2024 – that’s tasked with changing how we think about hospice, end of life and palliative care in the UK.

As the charity representing the UK’s 200+ hospices, we have secured ourselves a significant national platform in the past year or two, with regular, top-tier national media, and online campaigns which have forced the government to act. 

With assisted dying legislation progressing across the UK, now is a critically important moment for the public – and for politicians – to better understand what hospice care is all about, and the challenges we face.

As part of our mission to promote and protect hospice care for all, it is critical that our communications team keeps it high on the agenda. We’ve built huge momentum – whether with regular national TV news coverage, a rapidly growing online supporter base, or though our recently overhauled brand. But we need a savvy, politically switched-on Head of Communications and Campaigns to keep that going, and to make it pay off.

Hospices are amongst our most loved community charities, and our job as the national charity for hospice care is to rally the public – as well as major donors like companies and trusts – to support these brilliant organisations.

You’ll need a strong eye for a story, and an integrated understanding of the full spectrum of communications, campaigns and marketing. You’ll likely be a specialist in one area – which is fine – but we want someone who can join the dots, spot the opportunities, and inspire a team of specialists.

Hospices are under huge pressure. Funding is tight, and demand is surging. This is your chance, in the coming years, to play a leading role in fighting for hospices to get the support they need – from government, from the media, and from the public.

More information about the role is available in the candidate information pack (available on our website to download)

How to apply

If you would like to apply for this role, please send the following documents to us by 12-noon on Monday 21 July 2025:

• Your CV. Ideally in Microsoft Word format and less than 3 pages of A4
• A completed supporting statement form (where you can demonstrate how you meet the person specification) - available on our website to download
• A completed equalities monitoring form - available on our website to download

We will shortlist candidates based on their CV and supporting statements. A briefing of what to expect will be sent in advance to shortlisted candidates.

Closing date for applications: by 12-noon on Monday 21 July 2025.

We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel.

Please make sure you provide your contact details in your email. Please note the interview dates above and let us know if there are any accommodations you might need to participate fully in the process. We will try to be flexible.

To be considered for this role you must have the right to live and work in the UK for your application to be progressed. Hospice UK is an equal opportunities employer and welcomes applications from all sections of the community.

Job Title: Supporter Care Officer

Responsible to: Individual Giving Manager

Salary: £28,000 - £32,000

Location: USPG, 5 Trinity Street, London, SE1 1DB
 

Hours of work: Full time - 35 hours per week

The package also includes

· 8% employer contribution to a pension

· 25 days annual leave, plus bank holidays and additional discretionary leave during Christmas.

· Season Ticket Loan

USPG is the Anglican mission agency that partners churches and communities worldwide

in God’s mission to enliven faith, strengthen relationships, unlock potential and champion

justice.

You can find out more about our work by visiting our website.

The Job

Reporting to the Individual Giving Manager, the Supporter Care Officer role sits within the Communications, Engagement and Fundraising team. USPG is looking for someone with excellent communication skills and enthusiasm to join our small but growing fundraising team.  The post holder will be the first port of call for all incoming communications and will work closely with the Individual Giving Manager to ensure that our supporters feel valued. The role is also responsible for maintaining the data and developing supporter care processes. 

You

You are highly organised, enthusiastic and flexible with a passion for delivering an excellent supporter experience. The ideal candidate will have experience in customer service, data handling and administration. They will be comfortable working in a fast-paced environment, with a flexible, can-do attitude. The role holder will be used to co-ordinating a varied workload, working in close collaboration with colleagues and delivering to deadlines. They will have excellent IT skills and experience of working with databases.

How to apply

Please complete the application form and equal opportunities form.

If you would like to discuss the role, please feel free to contact Natasha.

Closing Date: 20th July 2025

Interview Dates: Rolling Interviews