Development events manager jobs in chandlers ford, hampshire
Do you share our dream of a UK where poverty is a thing of the past?
Founded in 2019, the Poverty Truth Network believes that this can only happen when those most impacted by poverty are at the heart of the movement to end it. Our specific contribution brings together people experiencing poverty with those with responsibilities for alleviating it. “Nothing About Us Without Us Is For Us.”
Thanks to funding from the National Lottery Community Fund, we are recruiting for a Communications Officer who will coordinate our internal, Network-wide, and external communications. Ensuring excellent communications across the staff team, and the effective promotion of its work.
You will be a highly motivated communications specialist with a proven track record of internal and external communications. You will have excellent planning and prioritisation skills to ensure timely delivery of tasks, along with prior proven experience managing social media channels that results in an impact of campaigns and engagement.
Key Tasks
- To create content and coordinate internal communications across the Network staff team, ensuring the effective development and implementation of appropriate channels
- To develop and maintain a communications content calendar when and how the Network’s activity will be effectively communicated
- To coordinate communications across the wider Network, including PTCs, Regional Hubs, and partners, including through the production and dissemination of a regular digital newsletter
- To develop, post and oversee content for the Network’s social media channels to promote the effectiveness of the Network’s approach and the impact of PTCs and commissioners
- To establish and maintain appropriate media links to ensure that the reality of poverty, and the impact of commissioners in seeking to alleviate it, is effectively shared
- To support the Network’s parliamentary engagement and its national programmes to ensure that its work is shared impactfully
- To provide an appropriate level of support to PTCs as they develop their social media and engage with the media appropriately
- To undertake other appropriate duties as requested by the Operations Manager
This role involves working from home with some travel.
To apply for this role, please submit your CV with a cover letter that clearly shows you have the necessary skills and experience to do the job. The cover letter should be no more than 900 words. Include the names and contact details of two referees (at least one of whom knows you on a professional basis). The application deadline is 5pm on Friday 27th June. Interviews will be held online 14th/ 15th July.
Applications will only be considered from applicants who already have the right to work within the United Kingdom.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
You will be responsible for coordinating the internal operations of the organisation including contract management, ICT, office and HR support. This role will also be responsible for travel logistics, event administration, contractual, grant and financial administration and internal office systems. This would include but is not limited to reviewing financial reports, checking invoices and timesheets, booking meeting spaces, catering for meetings, booking staff travel, insurance renewal and support on managing the IT and HR providers.
The appointee will also take the same role for CoST – The Infrastructure Transparency Initiative – a transparency and accountability programme which operates in 21 countries.
Key responsibilities:
Execute financial administration tasks to time (25%):
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Add invoices to the accounting software package Xero purchase ledger
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Support payments to suppliers and partners.
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Preparing sales invoices for submission
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Review invoices and timesheets submitted by consultants prior to payment.
Organising and providing meeting support (15%):
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Organise meetings and international workshops in the UK and in overseas locations within an agreed budget. This includes the planning and coordination of logistics, such as participants registrations, venue selection, travel arrangement, accommodation and catering, as well as the circulation of meeting documents and invitations, and the processing of travel expenses and invoices.
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Provide on the day support for meetings and workshops including catering and ICT.
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To provide secretarial support to the Board of Trustees. including identification of appropriate meeting dates, circulation of papers and drafting of minutes.
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Update information concerning Trustees and the latest audit with Companies House.
Support the administration and monitoring of grants agreements (15%)
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Coordinate the invitation and submission of grant proposals.
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Prepare draft grant agreements based on approved applications.
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Review quarterly financial reports submitted by partners in receipt of grant funding highlighting any areas of concern and improvement.
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Carry out internal financial audits of partners in receipt of grant funding highlighting any areas of concern and improvement in how the funding is managed.
Coordinating the administration and monitoring of consultancy contracts (25%).
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Support the recruitment, negotiations and management of consultants and advisors including coordination with the client.
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Prepare draft consultancy contracts based the agreed scope of work and conditions.
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Coordinate and monitor consultants’ timesheets to capture time billed against the days allocated in the contracts and approval process.
Execute office administrative tasks to time (20%)
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Coordinate, relay internal emails to staff, reserve equipment and venues for presentations and in-person staff meetings, maintain office calendars and send out meeting reminders.
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Provide administrative assistance to colleagues when necessary.
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Coordinate ICT issues with the service provider.
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Day-to-day management of staff recruitment including placing of advertisements and arrangements for shortlisting/interviewing.
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Maintaining staff personnel files and holiday and sick leave records
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Support renewing insurance policies.
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Support the development of operational policies including financial procedures, employee handbook etc.
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Support organisational planning and diary management.
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Provide administrative assistance to colleagues when necessary.
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Coordinate shared meeting space, travel, ICT and HR support agreements and operations to ensure the company provides the agreed service.
Experience
At least 2-3 years’ experience of operational administration and/or assistance with programme oversight, including implementation and governance.
Experience of administering financial, contracting and operational systems.
Experience of project management and events administration, both online and in person.
Desirable Experience
International travel logistics and finance administration.
Background in not-for-profit sector.
Essential Attributes:
Legally able to work in the UK.
Excellent written and verbal communication skills.
Proven project management, administrative and organisational skills
Strong attention to detail.
Excellent ICT skills especially excel.
Highly motivated with an ability to work within budgets and meet deadlines.
Ability to prioritise, plan and organise work.
Commitment to EAP’s Mission, Vision and Values.
Strong diplomacy, networking and relationship-building skills.
Desirable attributes
A graduate.
An interest in international development, infrastructure and public policy.
Experience of using purchaser ledger systems such as Xero.
Knowledge of charity accounting.
Knowledge of contracting consultants and grant agreements.
Key relationships:
EAP Executive Director
EAP Director of Programmes
EAP Lead Policy and Research Adviser
EAP Communications Manager
EAP Senior Finance and Office Manager
EAP Senior Programme Manager
CoST Head of Members and Affiliates
CoST Regional Managers and Technical Advisors
EAP Board of Trustees
CoST Board of Trustees
Strategic Partners
Associates
Accountabilities
Delegated budget / financial authority – 0
Number of people managed directly – 0
Number of consultants managed – 0
Authority level for purchase of resources, materials or services - £0k
Your CV should not be more than 2 pages long and your cover letter should be maximum one page.
The client requests no contact from agencies or media sales.
The CMV Connect Project Coordinator role is designed to enhance the charity's outreach and support initiatives, focusing on building and maintaining relationships with healthcare professionals, families, and the broader community. This position involves coordinating projects that aim to increase awareness, provide resources, and support families affected by cCMV. This role is a part time role funded by National Lottery Community Fund. It is a freelance contractor role, as it is a contract for services.
CMV Action is a UK-based charity dedicated to supporting families affected by congenital cytomegalovirus (cCMV), a leading cause of childhood disabilities such as deafness, developmental delays, and vision impairment. The charity provides information, advocacy, and support to raise awareness and improve outcomes for those impacted by cCMV, both during pregnancy and in babies and children.
Key Responsibilities
- Project Coordination: Oversee the planning, implementation, and evaluation of CMV Connect initiatives, ensuring they align with the charity's objectives. Work with other Operation Team members and report to the Board fortnightly.
- Supporting families: Work with the trustees to follow up on those we support and identify how we can support them in the future. Work with volunteers to organise in-person and online opportunities for families to meet up.
- Volunteer Coordination: Recruit, train, and support volunteers involved in CMV Connect project.
- Event Management: Organise and support events and campaigns aimed at raising awareness and funds for CMV Action.
- Stakeholder Engagement: Develop and maintain relationships with healthcare professionals, community groups, and other families to promote awareness and support for cCMV. Provide social media content to the Fundraising Officer when each milestone is reached.
- Resource Development: Assist in creating and distributing educational materials and resources for families and healthcare providers.
- Data Management: Collect and analyse data to assess the impact of initiatives and inform future strategies. Financial data collection for the final evaluation report.
Person Specification
Essential
- Education: Degree level qualification or equivalent experience in a relevant field.
- Experience: Proven experience in project coordination, stakeholder engagement, and working within a charitable or healthcare setting. Previous working experience with volunteers within a project would be ideal.
- Skills: Strong organisational, communication, and interpersonal skills; proficiency in Microsoft Office, including proficiency in Excel.
- Attributes: Ability to work independently and as part of a team, manage multiple tasks, and maintain confidentiality.
Desirable
- Qualifications: Project management or volunteer management qualification.
- Experience: Experience in fundraising, event management, and using CRM systems, experience managing a similar project or offering support to families.
- Knowledge: Understanding of public health issues, particularly related to congenital infections and how to work in the charity sector.
Working Conditions
- Location: The role is home-based with occasional travel required for meetings and events.
- Hours: Part-time position, with flexibility to accommodate the needs of the projects. Approximately 16 hours per week, equivalent to 2 days per week.
- Salary: £150 per day, 8 hours a day, approx. 2 days a week, approx. 40 weeks till early June 2026.
This role offers an opportunity to make a significant impact on the lives of families affected by cCMV, contributing to the charity's mission to raise awareness and provide support.
This role has been funded thanks to The National Lottery Community Fund!
The client requests no contact from agencies or media sales.
Position Title: Charity Manager
Location: Remote work (mainly based in London with some travel across UK)
Reports To: Board of Trustees
Salary: £42,000
Contract: Three years with possibility of renewal
Hours: 35 hours per week (may include evenings and weekends).
Benefits: 30 days annual leave (includes bank holidays and 2 days for Eid).
Role Overview:
As Charity Manager, you'll lead and guide All Ways Network (AWN) to achieve its charitable goals. This role involves working closely with the Board of Trustees to drive the charity’s strategic plans, manage operations, and build strong relationships with stakeholders. You'll play a pivotal part in scaling the organisation and overseeing its day-to-day functions, while fostering a supportive and productive environment for staff.
Key Responsibilities:
Leadership & Operations:
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Oversee daily operations, ensuring smooth running of all charity functions.
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Manage and lead a growing team, providing support and guidance.
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Lead recruitment, staff development, and HR management in collaboration with the Board.
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Ensure compliance with internal policies and manage organisational risks.
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Develop and monitor operational systems to track progress and outcomes of key initiatives.
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Foster a positive and growth-oriented work environment, helping staff realise their potential.
Board Collaboration & Strategic Planning:
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Work closely with the Board to implement AWN’s strategic and operational plans.
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Assist with budget management, resource allocation, fundraising, and grant management.
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Take charge of the Annual Report and related documentation, ensuring compliance with Charity Commission requirements.
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Support the Board in maintaining effective governance, including updating key policy documents (e.g. risk register).
External Representation & Stakeholder Engagement:
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Represent AWN at stakeholder and partnership meetings, building and maintaining key relationships aligned with strategic goals.
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Support the team in managing partnerships and providing strategic advice on project delivery.
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Attend relevant events outside office hours and weekends when necessary.
Other:
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Undertake additional duties as required in line with the role and organisational changes.
Person Specification:
Essential:
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Strong organisational and time management skills, with the ability to manage multiple priorities.
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Independent worker who takes initiative and manages tasks efficiently.
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Proven experience in operations management, with a track record of improving processes and productivity.
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Familiarity with charity legislation, guidelines, and best practices.
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Experience in building relationships with internal and external stakeholders.
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Confidence in public speaking and representing AWN at external events.
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Ability to support staff development and align team goals with AWN’s strategic vision.
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Flexible and open to role development.
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Strategic thinking, with clear communication of AWN’s vision.
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Experience in managing remote teams effectively.
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Knowledge of the Muslim community and their needs in the UK.
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Understanding of the not-for-profit sector, particularly Muslim-led charities.
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Background in the charity sector, particularly in operations management.
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Experience with grant making, funding, and resource allocation.
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Knowledge of GDPR, data protection, and the regulatory landscape for charities.
Deadline to submit application - Sunday 15th June 2025 at 23:30
Please note, interviews will be held in 2 stages:
First stage will be online - Tuesday 1st July 2025
Second stage will be in-person - Date TBC
Succesful candidates will be notified via email.
Due to the volume of applications received, we regret that we are unable to contact applicants unless you are shortlisted for an interview. Therefore, if you have not heard from us within two weeks of the application deadline, you should assume that you have not been successful on this occasion. Due to capacity constraints, we are unable to provide feedback on unsuccessful applications unless you are shortlisted. We apologise for any inconvenience this may cause.
The client requests no contact from agencies or media sales.
Fundraising Manager
Salary: Manager Level 1 – £38,316
Contract type: Permanent
Hours: Full Time (typically 09:30-17:30, with flexibility)
Location: Elephant & Castle, London / remote
Responsible to: Director of Fundraising, Marketing, and Communications
Application Deadline: 5pm 27 June
Interview Dates: 1st round interviews: 8 & 9 July
Our Commitment to Equity
We believe everyone has potential. We are committed to increasing equity among business owners, and we want to do the same for our team. Research shows that some underrepresented groups tend to only apply for roles if they meet every single requirement. At Hatch we are interested in your future potential just as much as your past experience. So if you’re excited about this role but your past experience doesn’t tick every box on the job description, we’d love it if you went ahead and applied anyway.
We want to ensure that our team represents a wide cross-section of society, and we know that means we have to make an effort to understand and accommodate different people’s needs. If you would require any reasonable adjustments to be made to support you to apply, interview or join the Hatch team please contact us.
Role Purpose
Hatch is on a mission to build a more equitable entrepreneurial ecosystem, one where underrepresented founders have the resources, support, and funding to thrive. We are looking for a relationship-driven Fundraising Manager to secure, steward, and grow funding partnerships across trusts and foundations, corporates, and high-net-worth individuals (HNWI).
You will play a key role in unlocking income growth through strong relationship management, compelling bid and proposal writing, and strategic prospect research. While managing your own portfolio of funders, you will also support senior fundraisers to progress high-value partnerships, developing your skills and confidence as you grow your own partnerships.
At Hatch, we are not limited by opportunities but by capacity. Demand for our programmes is greater than ever, from beneficiaries as well as from funders. Over the past four years, we have made significant strides in fundraising, growing our income from £500k per year in 2019 to over £2m in 2024. We have built a strong pipeline, developed innovative funding models, and positioned ourselves as leaders in enterprise support for underrepresented founders, earning recognition as finalists for the Third Sector Fundraising Team of the Year in 2022.
Your role will focus on:
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Developing and managing partnerships across corporate, trust and foundation, and individual giving audiences.
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Securing new funding opportunities and supporting income growth, working closely with the fundraising and marcoms team.
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Leading engagement activities including funder and prospecting events and funder experiences.
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Ensuring strong reporting and impact measurement for our funders.
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Drafting compelling applications that forge an emotional connection and securing financial support to transform the lives of our beneficiaries.
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Representing Hatch externally to deepen relationships with funding and strategic partners, securing long-term commitments and increasing brand awareness.
This is a fantastic opportunity to work with experienced fundraisers, build game-changing partnerships, and contribute to a highly impactful team. If you thrive in an environment that combines relationship management, strategic fundraising, and social impact, we’d love to hear from you.
Key responsibilities
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Manage partnerships - Steward a portfolio of trusts, corporates, and individual donors, ensuring consistent communication, timely reporting, and strong funder retention.
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Lead on bid and application writing - Write tailored and compelling funding applications, proposals, and case materials for grant-giving bodies, corporates, and HNWIs.
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Support senior fundraisers across the team - Assist colleagues working on major partnerships by providing background research, preparing proposals and meeting materials, and helping to coordinate follow-up actions.
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Provide regular updates and comms to funders - Ensure all funders receive timely, engaging updates on programme delivery, impact and outcomes, maintaining trust and strengthening long-term relationships.
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Identify and qualify new prospects - Proactively research and assess new funding opportunities. Bring warm leads into the pipeline and contribute insight to support strategic alignment.
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Respond to inbound funding enquiries - Manage and convert lower-level inbound opportunities, ensuring prompt and appropriate responses that align with Hatch’s offer and impact areas.
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Maintain accurate CRM records and support reporting - Keep the fundraising pipeline up to date in Salesforce and Monday. Track deadlines, ensure data accuracy, and support internal reporting and team coordination.
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Coordinate cross-team collaboration - Work with Programmes and Marcoms teams to gather inputs for applications and reports, prepare for funder meetings, and ensure aligned messaging.
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Use data and storytelling to showcase impact - Contribute to the development of reports, updates, and communications that clearly demonstrate Hatch’s value and the impact of our work with funders.
Person specification
We are looking for a relationship-driven fundraiser who can grow and manage a funder portfolio, write compelling funding bids, deliver employee engagement and volunteering opportunities, and support wider team success. You’ll need to be confident working across income streams and motivated by social impact.
Essential skills and experience:
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Excellent relationship management skills, with experience stewarding funders or clients
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Strong bid and proposal writing skills, with the ability to produce clear, compelling content
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Proven ability to research, assess, and qualify new prospects
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Ability to provide timely, well-crafted funder communications and updates
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Experience in creating and delivering funder volunteering and engagement activities.
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Highly organised and comfortable managing multiple projects and deadlines
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Strong attention to detail, particularly in maintaining records and reporting
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Confident communicator with strong written and verbal skills
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A collaborative approach and willingness to work cross-functionally
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Proactive, self-motivated, and solutions-oriented
Desirable skills and experience:
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A background that reflects the lived experiences of underrepresented communities Hatch exists to support, including but not limited to those marginalised by race, gender, disability, or socio-economic background
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Experience working in fundraising across multiple income streams
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Familiarity with funder reporting requirements and impact measurement
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Experience with high-net-worth individual giving or corporate partnerships
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Understanding of Hatch’s mission and commitment to equity
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Experience using CRM systems and project management tools (e.g. Salesforce, Monday)
This role offers an exciting opportunity to shape and grow strategic partnerships, contribute to a dynamic team, and make a real difference in creating a more equitable entrepreneurial ecosystem. If you thrive on building relationships, securing funding, and driving impact through emotionally compelling storytelling, we’d love to hear from you.
Benefits
We care about our people and giving them the things they need to succeed, and we are passionate about Hatch being a great place to work.
We are a hybrid working organisation, and our head office in Elephant and Castle is available for anyone to work from as much or as little as they’d like. Although we offer the flexibility to work from home, there are times when it is useful for us to get together in person for collaboration, meetings and team days.
Our benefits include:
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Flexible working - work from home or in the office and at the times that work best for you
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38 fully flexible holiday days (including the 8 UK bank holidays) in 2025
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Paid time off for dedicated learning and development opportunities
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Access to Hatch programmes and events free of charge
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L&D Learning Platform - Access Learning
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Employee Assistance Programme - Health Assured
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Team Days/get togethers
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Four days per year paid time off to volunteer
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Four Wellbeing days per year
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Employee pension scheme - Salary Sacrifice Scheme
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Enhanced parental leave
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Cycle to Work Scheme
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Eye care scheme
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Enhanced sick pay leave
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Interest free loans to purchase season tickets for travel to work
To Apply
In order to apply for this role, we ask all candidates to provide a CV, a cover letter and a response to the following bullet points:
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What excites you about Hatch as an organisation and about this role in particular?
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Give an example of an organisation we should approach for a mutually beneficial partnership and explain why.
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What would you do in this role that would really make an impact?
Please note we are only able to accept applications from candidates who have the right to work in the UK. In addition, we only accept applications via the portal which is accessible on our website.
If you have any questions or need any help with your application, please drop us a line (recruiters will be politely turned away).
If you apply, we will process your personal data for recruitment purposes only and in accordance with our Data Privacy Policy.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
About the role
Funded by the Department for Education, the National Peer Support Service for England is a game-changing service that creates a sustainable and life-changing legacy. It builds on Kinship’s 10 years of experience in developing peer support groups and over two years of delivering a national service that has set up 145 new groups.
This role is community-based and focuses on engaging kinship carers, bringing them together to form peer support groups, and supporting them to achieve independence at which point they will receive ongoing support from our national Hub.
You will do this by working with local authorities, schools, other charities and community groups. Arranging information events such as coffee mornings to engage kinship carers. You’ll create a welcoming, inclusive, and supportive community for kinship carers, building belonging, resilience, and empowerment.
About you
We are seeking a dynamic person located in or close to Greater Manchester, and willing to travel into priority areas across the North West of England who possesses the drive, passion, and skills to:
- Establish new peer support groups across a diverse range of communities
- Supervise a small team of Peer Support Development Officers
- Demonstrate the energy and enthusiasm required to inspire yourself and your team to achieve key targets and objectives
- Work collaboratively within the Peer Support and Community Team, as well as throughout the broader organisation, to ensure the delivery of safe and effective support services for the kinship community
- Support the sustainability of existing Peer Support Groups, taking the lead from the Hub (our network support Team)
- Keep precise records to create reports, extract learning, and share key insights throughout Kinship, enabling the organisation to enhance our services and products continuously
In the role of Senior Peer Support Development Officer, you will be instrumental in ensuring the delivery of a high-quality, consistent, and sustainable peer support service that has a significant impact on the lives of kinship carers.
You should have experience in developing and maintaining meaningful relationships with various community-based stakeholders such as local authorities, health services, schools, charities, and kinship carers. You will need to understand the key success factors involved in establishing and developing new in-person groups in areas of high need, as well as how to support existing groups in their journey toward sustainability.
An essential requirement of the role is to be a driver with access to a vehicle for work purposes.
Essential requirements include:
- Experience of team leadership or line management and supervision of a small team and managing performance to deliver targets effectively.
- Proven experience in reaching and establishing strong relationships with hidden or underserved communities in person.
- Experience developing peer support communities.
- Proven experience of recruiting, managing, training and supporting volunteers in community settings with an emphasis on understanding and working with vulnerable volunteers.
- Proven experience of ensuring outcomes and impacts of services is evidenced through high-quality data collection.
- Evidence of delivering training/support to volunteers,
- Strong facilitation skills and essential experience of peer support or user led groups with charity beneficiaries.
- Understanding of safeguarding particularly around vulnerable families.
What we’ll offer you
Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time) as well as a generous pension scheme. We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity!
How to apply
Please apply via Charity Job with your CV and a cover letter of no more than 2 pages for the attention of Deborah Fox. Please include your notice period and earliest availability to start in your cover letter.
- Application deadline: 11.59pm, Thursday 26 June 2025
- First interview: We will hold ongoing online first-round interviews as we receive applications. Final interviews will be held face-to-face in Manchester on Thursday 3 July 2025
Kinship reserves the right to close applications early on receipt of sufficient applications. Apply early!
• Really tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
• Keep your response clear – use bullet points and short paragraphs if that helps. It will help the recruitment team to really focus on your answer.
• Don’t go over 2 pages on your cover letter.
• Please do not use AI tools like ChatGPT to produce your cover letter. We use software to check and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Service Area Manager
We are seeking an experienced and dynamic Area Manager to join the Operations team covering West Midlands, West Mercia, and Rochdale. This is a home-based role but regular travel throughout the area will be required.
Position: 6190 Area Manager
Location: Remote/Birmingham
Hours: Full-time, 37.5 hours per week
Contract: Permanent
Salary: £51,174.14 per annum, this role also currently attracts £5,000 per annum Contract Allowance
Closing Date: 9th July 2025. We reserve the right to close this vacancy early, if enough suitable applications are received.
The Role
As an Area Manager, you will ensure the provision of high-quality services, maintain effective relationships with key stakeholders, and provide strategic leadership to promote and develop services.
As an Area Manager, you will:
· Lead the service team to deliver excellent support to victims.
· Retain, maintain, and improve current commissioned contracts and secure additional funding.
· Develop and implement business and social value improvement plans.
· Foster a sense of shared purpose and value among team members.
· Generate and communicate strategic vision for services delivered in partnership with funders.
· Monitor local opportunities and maintain relationships with funders and stakeholders.
· Develop budgets and monitor costs to ensure best value and resource use.
· Act as the public face within the region, managing strategic relationships.
· Promote and lead innovative approaches to improve support for victims.
· Contribute to the wider work of the charity, shaping campaigning and service design.
About You
Ideally, you will have proven leadership experience in a similar organisation, demonstrating proactive, innovative, and effective management skills and the ability to secure high levels of performance, motivation, commitment, teamwork, collaboration, and trust from colleagues.
You must be capable of managing a demanding workload and balancing multiple demands efficiently.
Experience in effective partnership working and delivering innovation and change is essential. Strong communication skills are required, including the ability to prepare contract bids, deliver presentations, and develop publicity materials
You will need:
· Proven service delivery success
· Leadership of diverse, multi-site teams
· Budget and finance management experience
· Knowledge of relevant government policy
· Change management expertise
· Understanding of legal and ethical requirements for charities
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.
Please see the attached Job Description and Person Specification for further details once you apply.
In Return…
Benefits include:
· Flexible Working Options: Including hybrid working.
· Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
· Birthday Leave: An extra day off for your birthday.
· Pension Plan: 5% employer contribution.
· Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
· Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
· Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
· Wellbeing Support: Employee assistance programme and wellbeing support.
· Inclusive Networks: Access to EDI networks and colleague cafes.
· Sustainable Travel: Cycle to work scheme and season ticket loans.
· Career Development: Ongoing training and support with opportunities for career progression.
About the Organisation
This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.
As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition, which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best.
You may have experience in areas such as Manager, Team Leader, Project Manager, Case Manager, Service Manager, Service Delivery Manager, Service Lead, Service Deputy Manager, Deputy Service Manager.
Please note this role is being advertised by NFP People on behalf of our client.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Following the return of our co-founder Becca Dean MBE as CEO, we're excited to be recruiting for several new roles as we move into the next chapter of our journey. Having recently celebrated our 12th birthday, we're more determined than ever to reach even more girls and young women, and we’re building a brilliant team to help us do just that. If you're passionate about empowering the next generation, we’d love to hear from you.
The Role
This is an exciting role joining a Programme Team of 15 staff based throughout the UK. You will work closely and collaborate with the other Network Managers and share some priorities across regions, working to develop the region as a whole. The purpose of this role is to facilitate good relationships between the mentors and mentees in the region. 70-80% of the role is about relationship building (with schools, mentors and partners), coordination and the tracking/ administration of those relationships. 15-20% of the role is direct delivery with the girls in the region.
Mentoring programme
- Manage overall success of the cohorts (groups of mentees and mentors) in your region, including coordinating and administering events and communications for cohorts in your area.
- Deliver engaging on-boarding sessions for mentees.
- Design and deliver events and workshops for mentees.
- Deliver matching of mentees and mentors at in-person events or virtually.
- Work with the wider programme team to train mentors.
- Support mentors once matched through regular check-ins, monthly emails and ad-hoc conversations.
- Collect data to track the progress, and impact of, mentoring relationships.
- Support mentors with safeguarding concerns, following The Girls’ Network process in line with our child protection policy.
- Develop effective relationships with schools, on-boarding, supporting and retaining the partnerships.
Partnerships
- Work with the Senior Network Manager in your area to identify professional partnerships and sponsorship with local and national businesses.
- Work with your Senior Network Manager to identify a recruitment and retention plan for your area including key partners to work with.
- Be an active presence in the community, attending events and networks to encourage local women to mentor on our programme.
The Girls’ Network reputation and network
- Advocate The Girls’ Network at every opportunity, through local media, PR activities and social media.
- Identify opportunities to build the reputation of The Girls’ Network in your region and through events and networking.
- Report significant successes and achievements to relevant staff members.
Ongoing success of The Girls’ Network
- Work with the Programme Team to identify key areas for programme development.
- Opportunities to get involved in programme and wider organisational projects.
- Understand the development of school initiatives nationally and in your region, and understand their impact and implications for The Girls’ Network programmes.
- Attend programme and whole team meetings and team days.
- Maintain and champion a girls-centred way of working.
Other duties
As a small charity with limited resources, all staff are expected to be flexible with their work and as such you may be required to undertake other duties and tasks as assigned from time to time.
WHAT YOU WILL BRING TO THE ROLE
Essential skills, knowledge and attributes
- You are deeply passionate and driven to achieve equal opportunities for all and will keep the girls we work with at the heart of your work.
- You are able to build and manage a number of relationships with a variety of different people and are confident speaking to both young people and adults within schools and businesses.
- The ideal candidate will have a good understanding of the disadvantages faced by both women and those from the least advantaged communities and have a drive to rectify the inequalities that currently exist.
Desirable skills, knowledge and attributes
- You are flexible in your approach to working with a small organisation and understand the time and resource limitations
- You have safeguarding knowledge and experience
- You have experience of Salesforce or another CRM system
- Understanding or experience of working from home
- Experience of working in a small charity
Visit our website for the candidate pack and details on how to apply.
Good luck with your application
Please note: Applications will be reviewed on a rolling basis, so early application is encouraged. If a high number of applications are received, this advert will be closed early (with a minimum of 24 hours’ notice). We regret that due to time constraints, we will not contact you unless you are selected for interview.
Our mission is to inspire and empower girls from the least advantaged communities by connecting them with a mentor and network of female role models.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Position Title: Senior Income Generation Manager
Responsible to: CEO
Responsible for: Trusts & Grants Manager and Corporate Partnerships officer
Salary: £40,000 (Pro rata £32,000)
Hours: 0.8 FTE (4 days a week)
Benefits include: Flexible work environment, 23 days annual leave (pro-rata) which increases after 2 years, 3 Volunteering Days (pro-rata), 3 Trust Days, Death in Service, Employee Assistance Programme, Auto Enrolment Pension, paid agreed expenses.
Location: Home-based with the ability to travel nationally (including small number of overnight stays)
Term: 1 year fixed contract
Closing Date: 16th June 2025
Interview Date: 23rd/24th June 2025
Dame Kelly Holmes Trust
Dame Kelly Holmes Trust puts world-class athletes shoulder to shoulder with young people. Equipping them with a winning mindset and shaping their futures - it's a teammate like no other.
Whether that’s building relationship skills, improving self-esteem or learning to stay focused, our sporting champions help the next generation move forward with confidence.
Application Process
Please apply with your CV and a Cover Letter of no more than 2 pages. Your Cover Letter should demonstrate how you meet the key responsibilities of the role and job criteria listed below.
We actively welcome and encourage applications from candidates of diverse cultures, perspectives and lived experiences. To ensure an inclusive recruitment process, all Cover Letters and CVs are anonymised before shortlisting.
Job description:
Reporting to the CEO, we are seeking a Senior Income Generation Manager to be an essential lead across all areas of the Trust’s income streams, with a focus on developing our current corporate partnerships, explore and build new potential partnerships and maximise our fundraising potential through a private event, fundraising challenge, individual giving and fostering new ideas alongside the events calendar. Managing the income generation team, you will seek to maximise value from opportunities across the organisation and ensure that fundraising is consistent with the charity’s broader goals.
You will be an inspiring, collaborative manager who seeks out opportunities whilst supporting your team to succeed and achieve their potential. You will have a proven track record of designing, delivering and achieving ambitious income growth strategies, including demonstrable experience securing five and six-figure value partnerships, including multiyear, through philanthropy and corporate support, as well as an overall understanding of our wider key income streams, Grants & Trusts, Statutory, Education, Health and Corporate Personal Development & Employee Wellbeing products and services.
To be successful, you will need proven success in securing new income and the ability to create strong networks, excellent team leadership and management skills, project management and organisational skills (including financial management).
Whilst your income generation achievements are important, your mindset and the way you approach your work are equally important to us. You may be looking to transfer your skills from another sector, you may be looking to step up or you may be looking for a new challenge in a smaller agile organisation, if you connect to our purpose and our ambition and feel you can do the job, please do apply.
Key Areas of work
- Drive the delivery of our fundraising strategy, alongside the CEO, Board and Income Generation Committee to realise our fundraising ambitions of circa £1mil this FY.
- Responsible for the income generation team, developing the income strategies and raising both unrestricted and restricted income from corporate partnerships, fundraising events and challenges, charitable trusts, statutory bodies, the health sector and educational establishments.
- To seek out and maximise opportunities within our current areas of work, including the ongoing development of increasing our presence and impact at a local ‘hub’ level.
- Ensure consistent and professional presentation of the charity to all funding sources.
- Work closely with CEO & SMT to maximise awareness and funding of our work to allow for continued meaningful engagement with existing supporters and to enable us to reach new audiences.
- Ensure all team members adhere to best practices in fundraising, including the use of data, confidentiality and acknowledgement
- Work with CEO, Senior Finance Manager & Income Generation team to manage the fundraising budget, with direct responsibility for all fundraising lines, ensuring that income is accurately forecasted, and team members work to and report on set KPIs.
- Managing team members to ensure fulfilment of strategic objectives and values, ensuring efficient use of resources, and providing good communication and support.
Other key roles:
- Role model the Trust’s values and behaviours and support individuals to do the same.
- To ensure that a positive image of Dame Kelly Holmes Trust is projected at all times.
- To contribute to other activities undertaken by Dame Kelly Holmes Trust.
- To contribute to organisational effectiveness through positive team working.
- To adhere to Dame Kelly Holmes Trust Health and Safety & Safeguarding Procedures.
Criteria/Essential or Desirable/How Evidenced and Assessed
Leadership:
- A track record of delivering results in the key areas of fundraising, and experience in leadership, management and development of teams. E. Interview/ Application
- Significant experience in leading and motivating teams to deliver ambitious income targets and growth including managing and leading remotely. E. Interview
Knowledge and Experience :
- Significant experience in developing high-value partnerships with corporate/philanthropist’s and an understanding of wider charitable income streams such as trusts and statutory bodies. E. Interview/ Application
- Extensive experience in articulating complex projects and programmes of work and dealing with external and internal stakeholders at a senior level. E. Interview
- Experience and understanding in partnership acquisition and relationship management programmes, and in a wide range of engagement channels, including digital & direct mail. E. Interview/ Application
- Ability to plan, organise, schedule and budget in an efficient, productive manner to focus on key priorities and budgets (including forecasting, monitoring and regular reporting against targets). E. Interview
- Proven ability to determine opportunities and threats through a comprehensive analysis of current and future trends. E. Interview
- Excellent ability to structure and process quantitative and qualitative data and draw insightful conclusions from it. E. Interview
- Detailed knowledge of the Code of Fundraising Practice and other relevant sector regulations. E. Interview/ Application
- Experience in event development and management from concept to delivery. D. Application
- A track record of developing corporate partnerships within the youth or well-being context. D. Application
Communication and people skills:
- Ability to work effectively with colleagues to establish a collaborative working environment. E. Interview
Organisational skills:
- Maintains stable performance when under heavy pressure and often conflicting deadlines and adjusts quickly to changing priorities and conditions. E. Interview
- Excellent literacy, numeracy, IT, database and presentation skills, and high attention to detail. E. Application
- Excellent interpersonal skills with the ability to develop internal/external relationships at all levels. E. Interview
- Experience in using Salesforce CRM. D. Application
Values & Mindset:
- Strong leadership skills, able to lead by example on working flexibly as part of a small and dynamic team. E. Interview/ Application
- Able to build strong, lasting relationships with partners and stakeholders. E. Interview
- Able to handle significant confidential material and information. E. Interview/ Application
- Strategic focus on outcomes, both individual and Trust-wide; tenacious approach to problem-solving. E. Interview
- Flexible and adaptable, willing to initiate change and ready to implement new ideas. E. Interview
- Strong sense of personal accountability and responsibility, leading by example. E. Interview
- Analytical and strategic approach to data and insight, ability to recognise solutions and maximise opportunity and impact. E. Application
- Articulate with strong presentation skills. E. Interview
- Ambitious for the organisation and what it can achieve. E. Interview
- Willing to travel across the country as required for the job role. E Application
Dame Kelly Holmes Trust recognises the value that a diverse workforce can bring to our organisation and strives to reflect this among our employees, athletes, volunteers and other stakeholders. To help us measure how well we are doing against this, please could you complete our online Monitoring and Diversity form - https://survey.alchemer.eu/s3/90615386/EDI-monitoring-2023-RECRUITMENT
For information on our Privacy Policy please see our website
A Champion in their corner - Dame Kelly Holmes Trust puts world class athletes shoulder to shoulder with young people.
The client requests no contact from agencies or media sales.
Salary: £38,000 - £43,000
Contract: Full-time, Permanent (35 hours/week)
Location: Remote working
Closing date: 11 June
Benefits: Fully flexible working pattern over 5 days, 2 Wellbeing days per year, 4% employer pension contribution
We have a wonderful opportunity for a Corporate Partnerships Manager (New Business) to join the RNID, the national charity supporting more than 18 million people in the UK who are deaf, have hearing loss or tinnitus. You’ll be working in their small and ambitious corporate partnerships team reporting to the Senior Corporate Partnerships Manager.
As part of this exciting role, you will lead the creation of compelling partnership propositions, build and nurture relationships with prospective partners, inspiring them by demonstrating the value and impact of partnering with RNID. You will manage RNID’s consultancy programme with businesses, as they continue to make a meaningful impact for people who are deaf, have hearing loss, or tinnitus.
To be successful as the Corporate Partnerships Manager (New Business) you will need:
- Proven experience in securing corporate-charity partnerships, with a track record of securing multiple new business deals worth five to six figures or more.
- Strong pitching, presenting, and high-quality proposal writing skills.
- Confidence in representing a charity at external events and speaking engagements.
If you would like to have an informal discussion, please speak to Heather.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
Asylum Matters is looking for a dynamic campaigner committed to upholding the rights of people seeking asylum in Yorkshire & Humber and across the UK at a critical time. Asylum Matters plays a significant role in working towards positive change for refugees and people seeking asylum. We are a small team based around the UK, working locally and nationally with an extensive network of partners to advocate for progressive change in the asylum system. We work with frontline organisations and people with lived experience across the UK on a range of issues that affect people in the asylum system. We co-lead the award-winning Lift the Ban coalition campaign, that brings together almost 300 organisations calling for the right to work for people seeking asylum. The Yorkshire & Humber Campaigns Manager also lead our Lift the Ban campaign Nationally, working with our powerful coalition to raise our collective voices and call for working rights for people in the asylum system.
We are a facilitator of collaboration and joint action. Our work helps strengthen collective advocacy on asylum reform and ensures it is informed by the reality on the ground. We became an independent charity in 2021 and have ambitious plans for the future as we seek to maximise the potential of our collaborative campaigning model and identify opportunities for change at local, regional and national levels, in a challenging external environment.
The successful candidate will work in partnership with local organisations and networks in Yorkshire & Humber to develop and implement strategies for achieving change locally and nationally. They will have experience of developing and delivering impactful campaigns that have achieved change. They will be an effective communicator, able to build strong partnerships and work collaboratively with partners. They will be proactive, able to spot influencing opportunities and quickly mobilise support to respond to them. They will have a commitment to the vision of a fairer and more effective asylum system, and to empowering and working with those with direct experience of it.
We are particularly keen to hear from people with lived experience of the UK asylum system, anyone with lived experience who meets the essential criteria will be granted an interview.
Candidate must have the right to work in the UK.
Please submit your current CV, plus a supporting statement that details how you have the experience to meet the essential criteria within the Job Pack attached. Failure to submit a supporting statement or cover letter that details how you meet each of the 8 essential criteria will disqualify your application.
The client requests no contact from agencies or media sales.
Harris Hill are delighted to be working with a national charity to recruit for the Individual Givig Officer (Retention and Development) in order to retain and develop the charity supporter base and help the organisation to increase loyalty and lifetime value.
You will support multi channel fundraising campaigns (email, direct mail, social, digital), coordinate with suppliers, and ensure our supporters receive outstanding stewardship and engagement. You will also assist with events and community fundraising activities to help grow the charity impact.
- As a the Individual Givig Officer you will:
- Plan and execute fundraising campaigns across various channels
- Coordinate production of campaign materials on time and within budget
- Maintain accurate supporter data and ensure GDPR compliance
- Analyse campaign performance and contribute to continuous improvement
- Provide excellent stewardship and manage supporter communications
- Support community events and fundraisers, acting as a key contact for participants
- Collaborate with colleagues across teams to create seamless supporter experiences
To be successful, you must have experience:
- A team player with excellent communication and relationship skills
- Highly organised, with the ability to manage multiple projects and deadlines
- Detail oriented and able to work accurately following procedures
- Experienced in digital and direct marketing campaigns
- Comfortable working independently and adapting to a busy environment
- Numerate, with skills in data handling, reporting, and budget support
- Experienced with CRM systems and data management
Desirable Experience
- Individual giving and/or events fundraising
- Website CMS management
- Supporter administration
Salary: £29,665 per annum
Contract type:Full-time, permanent
Location- Remote or hybrid working -Bath
Closing date: On rolling basis
Interview: TBC
Recruitment process: Cv to
If this sounds like you, then please do get in touch ASAP!
Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
This is a highly rewarding role and an exciting opportunity to join and lead our small, yet experienced and impactful team. The role offers the platform to work creatively and flexibly internationally, network with fantastic organisations and help to influence, shape and sustain TTI’s strategy and activities in this pivotal time in the organisation’s development.
Trauma Treatment International (TTI) is a registered charity in the UK. Our focus and expertise is in providing evidence-based psychological treatment and support to victims of collective violence around the world. As well as providing treatment for victims directly, we work with organisations and communities to manage, mitigate and prevent trauma.
This is a remote working role, with attendance at events or locations as required throughout the year. We offer a permanent employment contract and are looking for a minimum time commitment of 3 days per week – we are open to consider other flexible arrangements or up to 80% hours (within budget); Salary is based on full-time equivalent of £75,000pa. Opportunity for increase with securing of successful financial growth.
Key Areas of Responsibility include:
· Leadership:
o Embedding and implementing through the team our 2025-2023 Strategy;
o Providing charity expertise and governance oversight;
o Providing leadership to the remote team following trauma-informed principles;
o Building organisational sustainability through existing donor relationship management and appropriate diversification in fundraising/income generation/donor relationships;
o Building strategic partnerships and alliances.
· Strategic
o Provide leadership and direction, reporting to the Board of Directors, on all aspects of the ongoing refinement and implementation of TTIs Strategy, Theory of Change and annual delivery plans;
o Lead a robust culture of evaluation of our impact.
· Organisational and Finance
o Oversee TTI’s operational and fiscal function and performance, ensuring best practice in all we do.
· Stakeholder Management
o Publicly represent the organisation, enhancing visibility, developing brand awareness, and demonstrating the impact and value delivered by TTI.
o Engage continuously with donors and funders to build strong relationships and seek new and diverse funding and investment partnerships.
Key experience and attributes you will need to bring:
• Minimum 6 years’ experience at Senior Leadership/Management level ideally gained in non-profit organisation or other humanitarian setting.
• Some prior experience of interacting with a Board of Directors.
• Experience of financial compliance including demonstrable experience of actively setting and managing budgets, preparing cashflow projections and working with financial reports – this experience is likely to have been gained over at least 3 years’ active, first-hand participation.
• Prior experience of working in a growth environment, ideally having gained involvement in income generation/fundraising.
• Experience working with external funders, partners, and collaborators
• Demonstrate clear understanding of Charity Code and governance obligations including Charity Commission requirements and charity law.
• Possess and demonstrate strong leadership experience and ability to lead with a coaching / mentoring/ trauma-informed style in order to maintain organisational culture, valuing the people of the organisation.
What we can offer you:
o 33 days annual leave, pro rata to reflect contractual hours (including bank holidays and 3 mandatory days over the Christmas period)
o 3% Employer Pension contribution
o Commitment to staff wellbeing as a trauma informed organisation
o Commitment to personal and professional development
o Flexible working to fit your personal circumstances
o Opportunity to lead the organisation and make your mark as the organisation grows
SAFEGUARDING and SAFER RECRUITMENT
TTI is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks for all roles within the organisation, and for our roles working directly with our beneficiaries, at an enhanced level.
Having a criminal record will not automatically exclude applicants. All employees are expected to have a knowledge and understanding of safeguarding and child protection procedures and to comply with and have a commitment to best safeguarding practice at all times, immediately reporting any concerns regarding Safeguarding and Child Protection or the protection of Vulnerable Adults to the Designated Safeguarding Lead and/or Deputy Designated Safeguarding Lead.
All offers are subject to satisfactory completion of the pre-employment screening process including disclosure checks, right to work and references.
How to apply
To apply for this position please submit a full CV and supporting statement of no more than one side of A4 outlining your suitability and motivation for the role.
Closing date: 5pm on June 30th 2025
Trauma Treatment International (TTI) is committed to supporting you with your application. If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.
If you have any questions, or any disability and require reasonable adjustment/s to any part of the selection process then please contact Jenny George.. We can arrange informal chats with the current CEO Quen Geuter upon request.
The client requests no contact from agencies or media sales.
1. Introduction
The Partnership Brokers Association’s (PBA) vision is of a world where humanity flourishes in fair societies and vibrant ecosystems because people collaborate bravely across boundaries in the spirit of partnerships - Transforming the Field of Partnering Practice.
We are an international, not-for-profit organisation dedicated to enhancing the effectiveness and impact of multi-stakeholder collaboration. Our purpose is to explore, exchange and promote effective multi-stakeholder partnering practices and principled forms of collaboration that accelerate transformative shifts in behaviours, attitudes, and systems to create a more just and sustainable world. PBA's mission is to promote and support professional standards in partnership brokering and to advance the global understanding of effective partnerships.
The Partnership Builders Community (PB Community) App is designed to connect, support, and engage members of the Global Network hosted by PBA and beyond. As a key tool for knowledge-sharing, collaboration, and community-building, the App enables users to access resources, contribute insights, and participate in ongoing conversations. Ensuring its functionality, relevance, and user engagement is critical to the success of PBA’s broader strategic goals.
2. Purpose of the Role
We seek a tech-savvy, socially engaged individual with a strong grasp of digital trends to support and manage the PB Community App and its users. This role is essential in ensuring the App functions as a dynamic, user-friendly, and strategic tool for PBA and the Global Network it hosts.
The App Manager will cultivate an engaged online community, facilitate meaningful interactions among users, and ensure the App remains a valuable resource aligned with PBA's mission of promoting professional partnership brokering practices.
Success in this role will be measured by increased user adoption and retention, evidenced through regular logins, active engagement, and meaningful user interactions.
3. Key Responsibilities
As a member of the PBA core team, the App Manager plays a vital role in ensuring the smooth operation and ongoing relevance of the PB Community App. Responsibilities are organised into five key functional areas:
i. App management & content moderation (25%)
● Perform back-end configurations to ensure continuous functionality and user accessibility.
● Monitor flagged posts to ensure alignment with PBA’s content standards and values.
● Manage user reports about content or other users, taking appropriate action in line with community guidelines.
● Manage groups within the App to ensure appropriate and relevant content is shared.
● Track and analyse hashtag usage to identify emerging themes and insights for community learning.
● Working closely with PBA’s Operations Lead, edit and update key documents within the App (e.g. the Pocketbook), ensuring content remains current and accessible.
● Create and schedule regular posts to foster engagement and stimulate conversations.
ii. User engagement & support (30%)
● Drive engagement with members of the broader Global Network, including collaboration with hubs.
● Proactively re-engage inactive users to boost participation.
● Provide user support, addressing challenges with App settings; escalate and liaise with Builder AI[1] where needed.
● Manage the onboarding of new users, including introductions and tailored engagement suggestions based on interests.
● Implement strategies from the Global Network, from hubs or others to increase user retention and participation.
iii. Community building (Global Network) (30%)
● Serve as the first point of contact for hub-related communications via the App.
● Develop communication templates and resources to support community activity and learning.
● Engage in proactive outreach aligned with the Global Network’s strategy and relevant events.
● Create opportunities for knowledge sharing and collaboration among network members.
iv. Develop & maintain a user feedback mechanism (10%)
● Create a simple, accessible feedback form that allows users to report glitches, suggest improvements, and share usability concerns (to be created in collaboration with PBA colleagues).
● The form should be designed for both technical troubleshooting and improving user experience, ensuring that feedback can be easily tracked and responded to.
● Monitor submissions regularly and categorise issues by priority.
● Respond to user feedback appropriately and escalate recurring or critical issues as needed.
● Use feedback data to inform App improvement recommendations.
v. Contribute to and uphold the App’s Terms of Use (5%)
● With reference to relevant PBA policies, periodically update the App-specific Terms of Use, to reflect users’ needs and best practices. This document should clearly outline acceptable content, user behaviour standards, and moderation processes.
● Ensure Terms of Use are accessible to all users and incorporated into the onboarding process.
● Draft Content Guidelines to accompany the Terms of Use, covering issues of images, language, legal norms etc. Finalise these following inputs from relevant PBA Leads and the Stewardship Team.
● Monitor user activity to ensure compliance with these terms.
4. Skills & competencies
Essential
● Experience managing App administration panels and backend configuration.
● Proficiency in WordPress and content management systems
● Familiarity with system administration and user support processes.
● Strong content creation and management skills.
● Strong communication skills, responsive to user needs.
● Experience in driving online engagement and in facilitating users, (including asynchronously).
● Strong collaboration and networking skills– a "network weaver".
● Ability to interpret analytics (e.g. Google Analytics) and respond with informed actions.
● Competency in design tools, preferably CANVA.
● Fluency in English.
● Commitment to maintaining a safe, inclusive, and legally compliant digital environment for the PB Community App.
Desirable
● Experience as an App Owner or tester, particularly for feature development.
● Fluency in additional languages beyond English.
5. Performance Indicators
Success in this role will be evaluated using the following key performance indicators:
● Growth in active users (measured monthly).
● User retention rates (percentage of users who remain active after 30, 60, and 90 days).
● Community engagement metrics (number of posts, comments, and interactions).
● Response time to user inquiries and technical issues.
● User satisfaction as reported through feedback form.
● Implementation of technical improvements, including by Builder AI, based on user feedback.
● Compliance with established Terms of Use (Appendix A).
6. Terms and Conditions
The App Manager reports to the Operations Lead and works in close coordination with the PBA Coordinator & Operations Manager, Accreditation Manager, Training Portfolio Coordinator, and the convenor/facilitator of the Global Network to ensure alignment across key areas of the organisation’s workstreams.
The App Manager will be contracted for a period of six months, with the possibility of extension based on performance and needs. The App Manager is expected to work one day per month, at a rate of £230 per day, with invoices to be submitted on a quarterly basis. This is a home-based position; however, a degree of flexibility in availability is required to meet demands.
APPENDIX A:
Terms of use - Partnering Builders Community App
By using this App, I commit to:
Respecting all users, treating them with kindness, and courtesy. I understand that personal attacks, harassment, hate speech, or any form of discrimination are not tolerated.
Contributing actively and constructively to discussions, adding value to the exchanges and learning. I will strive to share relevant information, insights, and perspectives in support of other users’ learning and PB practice.
Protecting the safety and privacy of all users. I will not share personal information without consent and report any suspicious or harmful behavior to the App manager.
Acting with integrity: I understand that spam, misleading information, graphic-content and offensive language are not permitted. I will use language and share content that are conducive to the spirit of collaboration and cross-cultural engagement.
Crediting the work of peers and stating where I have adapted the work of others (in communications within the App as well as externally).
Building my own and others professional profile so that the field itself can get the recognition it deserves.
[1] Builder AI developed the App for PBA, but went into liquidation just before these TOR were launched. PBA is in the process of exploring alternative avenues for technical support.
The client requests no contact from agencies or media sales.
The Bumblebee Conservation Trust (the Trust) is looking for a part-time, 28 hours per week, Marketing Communications Manager.
If you are looking to join a talented and creative team that is passionate about nature, then we would love to hear from you. Our vision is of a future where bumblebees are thriving and valued by everyone; marketing and communications is central to us achieving that.
Your role will be to lead the Marketing and Communications team to develop and deliver a Marketing and Communications Plan that inspires and enables people from all backgrounds to take action to support bumblebees. Actions may include donating/ fundraising, political advocacy, volunteering/ surveying, or creating bumblebee habitats (everything from a window box up!).
You will work with colleagues across the Trust to deliver both national and project level campaigns and strengthen the Trust’s brand, website, PR, and social media engagement.
You will be a self-motivated creative thinker with proven leadership and management skills and experience in delivering engaging campaigns across a variety of media channels.
Please refer to the job description and person specification for more details of the role.
This is a part-time post for 28 hours per week. Some overtime work may be required and a flexitime system is in place.
This post will be employed on a permanent basis and can be based at the Trust’s office in Stirling, be home-based or be a hybrid between the Trust’s office in Stirling and home-working.
The Trust is an Equal Opportunities employer. This means that whilst seeking employment or during such employment with the Trust, we will seek to ensure equality of treatment for all persons regardless of sex, race, age, marital or civil partnership status, disability, religion or belief, sexual orientation, gender reassignment, pregnancy or maternity status. At the Trust, we have a clear goal: to be the place where a diverse mix of talented people want to come, to stay and do their best work. We pride ourselves on reaching for our vision, through the hard work and dedication of our passionate and creative employees.
The client requests no contact from agencies or media sales.