Development management jobs
Salary: £38,999 - £43,105
Contract: Permanent contract
Reports to: Head of Digital Fundraising, UK for UNHCR
Office location: Shoreditch, London EC2A 4EG (Hybrid Working Model with at least 1 day in the office per week)
Key relationships: Digital fundraising and Communications Teams, UNHCR Google and CRO teams
JOB PURPOSE
We are looking for a creative, ambitious, and data-driven individual to join us as Senior Officer Digital Optimisation, specialising in UX/UI to lead on the development and delivery of UK for UNHCR’s testing and optimisation strategy to improve conversion rates and user experience online, including our donation pages, virtual gift shop, website and various subdomains. The role reports to the Head of Digital Fundraising and manages all donation pages, digital testing and tracking, as well as a range of Google and optimisation products.
The primary purpose is to optimise digital performance through A/B testing across our websites and supporting teams to adopt and implement a test-and-learn framework in their digital channels to raise more funds for refugees.
An existing A/B testing roadmap has been developed and is ready for your input and ideas. However, testing and optimisation is not limited to fundraising and will aim to improve digital conversion and performance across teams, channels and platforms – playing a key part in UNHCR’s annual fundraising programme to enable UNHCR to deliver its vision of a world where every person forced to flee can build a better life.
You will work very closely with the digital fundraising team and wider Individual Giving team, as well as Communications and Philanthropy/ Corporate Partnership colleagues, our digital agency and international fundraising teams.
Passionate about UX/UI and fundraising, you will be a skilled communicator, tech-savvy and an experienced project manager. You will have strong problem-solving skills, a test-and-learn approach and a track record of meeting deadlines and meeting/ exceeding set KPIs.
WHO WE ARE AND WHAT WE DO
United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.
Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. Thanks to our UK supporters, UNHCR teams in over 130 countries can deliver humanitarian relief to families left with no one else to turn to. From rushing life-saving aid to civilians fleeing the frontlines of conflict, to ongoing support, such as education and healthcare, for families whose lives may remain in limbo for years. When it is safe to do so, UNHCR helps refugees return home voluntarily so they can rebuild their lives, homes and communities.
Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.
Role Responsibilities
- Develop and lead strategy for conversion rate optimisation, including the management of a testing roadmap to regularly execute A/B and multivariate tests and the use of new and existing technology, e.g. heatmapping to reduce friction rates and continuously improve and optimise conversions.
- Lead UX/UI across organisation, overseeing and implementing tests and analysis across teams to improve web experience and achieve required KPIs and objectives.
- Manage Google suite of tools and relevant relationships, ensuring everything is up to date and operating as necessary.
- Manage all donation pages and fundraising landing pages, building new pages, maintaining existing pages and closing pages; identify areas for improvement and work with relevant stakeholders to test and optimise.
- Utilise and manage suite of third-party platforms, e.g. Optimizely, Mouseflow, iRaiser, Sleeknote, Typeform to improve user experience and increase donations and conversions.
- Remain flexible and quickly respond to emergency situations, identifying fundraising opportunities and develop relevant comms and journeys as needed, collaborating with colleagues from across the organisation.
- Use data and insights to produce regular reports on performance against KPIs; use analytics to identify trends and optimise activities based on user behaviour.
- Manage and maintain vanity and tracking links across the organisation, utilising Google Tag Manager and UTMs to monitor performance and results.
- Stay up to date with digital best practices and technology, including sector trends, follow industry policies, including GDPR, PECR regulations, attending training and optimising plans accordingly.
- Stay up to date with issues affecting displaced communities, campaigns from international, content and reports from the field.
- Share creative and insights with UK colleagues, global teams, and HQ.
- Participate in training seminars, workshops, and skill shares where applicable.
The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.
Personal Attributes and Experience
Essential Experience
- Experience of implementing and optimising digital marketing campaigns across channels, including paid and organic social, search and display; preferably within the charity sector.
- Experience of developing and delivering strategies for conversion rate optimisation and user experience/user interface.
- Experience of using digital channels for lead acquisition and conversion to grow income.
- Experience of measuring, evaluating and reporting on digital activity and performance across multiple channels and digital campaigns, paid and organic.
- Experience of working with external agencies and suppliers.
Essential Skills/Knowledge
- Experience of using Google Analytics or other web behavioural analytics tools.
- Experience with experimentation tools like Optimisely or similar.
- Strong project management and stakeholder management experience.
- Excellent written communication skills: able to produce compelling, persuasive, and concise copy for a range of specific target audiences.
- Attention to detail and proofreading skills and an ability to give clear and constructive feedback on creative and copy.
- Proven proficiency with design principles and tools (Canva/Adobe suite).
- Able to demonstrate flexibility and do what it takes to get the job done.
- Understanding of HTML and other coding languages.
- Able to juggle and prioritise multiple tasks and meeting programme deadlines.
- Strong presentation, communication (written and verbal) and interpersonal skills.
- Excellent stakeholder and relationship management.
- An understanding of GDPR, PECR and other regulatory compliance for fundraising and electronic communication.
Desirable Skills/Experience
- An understanding of digital fundraising practices and principles
- Experience with Google Tag Manager or other tag management platform is a plus, but not a requirement
- Experience of working across a broad channel mix (social, web, email, SEO, SEM and other Direct Marketing channels would be advantageous).
- Knowledge or experience working with Salesforce (or similar CRM platform).
- Knowledge or experience working with Wordpress and iRaiser (or similar CMS / ecommerce platforms).
- Experience of, or a passionate interest in the charity sector, and the drive to further their fundraising knowledge.
DIVERSITY, EQUITY, INCLUSION AND BELONGING
We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.
UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion.
We are also open to flexibility in many ways, including flexible hours. Please don’t be afraid to speak to us about this during initial conversations, so we can explore what’s possible.
WHY JOIN UNITED KINGDOM FOR UNHCR?
You will be part of a high-performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.
What else?
Wellbeing
- 28 days’ annual leave per annum plus 8 bank holidays (pro-rata for part-time working).
- ‘WeCare’ Employee Assistance programme providing 24/7 access to online GP, mental health support, get fit programmes, virtual wellbeing support and much more.
- Hybrid home-working model with dedicated Team Days in the office.
- Toothfairy dental app.
- Access to 100s of perks with discounts on everyday purchases.
- Office wellness perks.
- Staff socials.
Financial
- Pension scheme with an employer contribution of 8%.
- Non-contributory group life assurance scheme.
- Non-contributory Income protection scheme.
- One-off contribution towards homeworking set-up.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Enhanced sick pay scheme.
- Financial wellbeing support.
Development
- Comprehensive training and continuing development opportunities.
HOW TO APPLY
If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.
Closing date: Sunday, 18 January 2026
Shortlisted candidates will be invited to attend a virtual interview in the week of 26 January 2026.
Please contact us if you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation. We will make every effort to respond to your request for assistance as soon as possible.
United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
We stand with refugees – will you join us?

The client requests no contact from agencies or media sales.
High Trees are seeking a new team member to provide full administrative and programme support to the Research & Impact team. You will be joining us at an exciting time as High Trees continues to grow the reach and scale of our research and impact. This is an exciting opportunity for a thoughtful and proactive individual to work within a small, collaborative and dynamic team in a varied role. You will be passionate about ensuring that the voices of the communities that we work with remain at the heart of what we do and how we do it.
This role is central to supporting the team in the day-to-day running of our service. You will be responsible for producing dynamic and impactful marketing and communications content, and providing administrative support for our research, evaluation and partnership activities and events. You will also be proactive, keeping abreast of developments and opportunities in the sector to raise the profile of our work. You will be highly organised and details-focused, a compelling communicator, and confident to take initiative.
Collaboration with colleagues is an essential part of this role and you will enjoy working with others and be a valued partner, peer and colleague. Supporting the Head of Community Research and Impact and the wider team, you will actively contribute to delivering and shaping our service. You will need to be highly responsive to the needs of colleagues, service users, partners, and be able to provide practical solutions for a range of situations. This is an entry-level post, and you will be encouraged and supported to grow and develop your skills and expertise across a range of areas.
Connecting with people and communities to strengthen skills and build stronger voices.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a part time Membership Officer to work 3 days a week (Tuesday, Thursday and Friday), alongside our existing part time Membership Officer. The position is hybrid, with at least one day a week (Tuesday) in the office in Archway. Together, they will lead on administrative support of our membership functions. Reporting to our Office and Events Manager, the post holder will be responsible for the administrative functions that support the smooth running and ongoing success of the organisation around membership.
This is an interesting and varied role that acts as a first 'point of contact’ for the people we work with (such as Member Institutions, Registrants and queries from members of the public), as well as managing the administrative aspect of memberships, such as setting up new Registrants on our CRM system. The role also involves longer term project work such as overseeing the CPD audit and improving and growing membership processes.
We are looking for an enthusiastic and highly motivated individual with previous administrative experience who are keen to join our small and friendly staff team.
Applications must include both a CV and a cover letter to be considered.
The client requests no contact from agencies or media sales.
Saferworld is recruiting a Country Manager, Afghanistan to lead our Afghanistan programme and shape the strategic direction of our work in line with Saferworld’s 10-year organisational strategy.
The post-holder will provide strong leadership and be responsible for the strategic steer based in our organisational strategy and rooted in partners’ collective visions for their societies. They will lead on partnership relations, resourcing efforts, providing financial oversight, managing staff, and reporting to donors. They will represent Saferworld in interactions with relevant authorities, donors, and other stakeholders in Afghanistan, South Asia, and globally. The post-holder will engage in cross-organisational information-sharing and lesson-learning on policy and strategy issues, and develop written analysis linking experiences and learning in Afghanistan to global trends and platforms.
This programme operates in a complex context. In this environment, effective leadership requires that the post-holder centres partners voices and views in planning for and managing a range of expected and unexpected risks. The post-holder will contribute to organisation-wide strategic planning, processes and discussions to advance thematic and operational priorities, methodological approaches and organisational development. This will specifically require developing new ways of working to ensure impactful change, linking programmes across different contexts and regions.
The client requests no contact from agencies or media sales.
Programme and Assessments Manager
The role: Are you an experienced programme manager able to engage and drive impact with a diverse range of stakeholders, including leading brands, manufacturers, governmental and third sector organisations to drive continuous improvement in fair work standards – with major legislative changes on the horizon? Do you have experience of social audits and assessments and the role they can play in measuring progress and driving continuous improvement?
Then this could be the position for you.
We are looking for an experienced Programme Manager with sector specific expertise to manage our collaborative programme in the UK apparel and general merchandise sectors following a strategic year focussed on the evolution of the programme from the previous Fast Forward initiative.
In this varied role you will be responsible for the day to day running of the UK Apparel and General Merchandise programme, provide developmental input and support the implementation of the key recent developments in the programme, as well as ensuring the programme maintains its integrity. You will manage relationships with all key stakeholders in the programme including brands, suppliers, audit bodies, third sector organisations and public bodies.
You'll also manage the quality assurance of the portfolio of Stronger Together assessment methodologies – including the Fair Work Audit operated in the UK manufacturing, service provision and construction sectors. And you’ll deliver, enhance and promote brand and supplier engagement including training workshops and webinars.
You’ll work with the Co-CEOs to ensure the programme delivers on target, on-time, on-budget, in line with the agreements and organisational objectives and guidelines.
You will work from home and will join a friendly, supportive, and committed global team, and contribute towards creating systemic change.
To view the full Job Description and Person Specification.
You will be UK-based with eligibility to work in the UK. You’ll join a friendly, supportive, and committed global team, and contribute towards creating systemic change. You will work remotely, but in close cooperation with a Programme Coordinator, the Co-CEOs and the rest of our team.
Who we are: We are an impact driven, not for profit organisation that provides businesses with practical training, resources, business services and collaborative programmes. We work across three continents and within multiple sectors with many organisations to achieve our wider vision of a world where all workers are recruited responsibly and have fair work, free from exploitation.
What we can offer you
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An 0.4 FTE contract for an initial period of 9 months.
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Competitive salary (salary band £39,861-£51,248 gross annually for full-time, pro rata for part-time) and enhanced employee benefits.
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Being part of an innovative, and exciting not for profit organisation
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A friendly global team which is passionate about and committed to fair work, responsible recruitment and systemic change
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Flexible and family-friendly working arrangements
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UK-home-based, with regular in person and online meetings and social team gatherings.
How to apply
Please send us your CV and motivation letter (max. 2 pages of A4) outlining the skills and experience you have that meet the requirements of this role as outlined in the Job Description, please include ‘Application Programme and Assessments Manager’ in the subject line.
Timeline
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Application deadline: 23.59 | Sunday 4th January 2026
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Shortlisting: W/c 5th January
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First interviews: W/c 12th January
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Educator (Term Time position 40 weeks)
Hours: 37 hours per week
Contract: Fixed term – 12 months contract
Salary: £28000 - £28800 Per annum Pro rata
Location: Hatfield/hybrid , with Hertfordshire County Travel
Driving license required and use of own vehicle.
Are you passionate about making a difference in young people’s lives? Join hyh and help us empower the next generation with the knowledge and skills to thrive.
We’re looking for an enthusiastic Educator to deliver dynamic lessons, assemblies, and workshops to young people across Hertfordshire. You’ll cover vital topics such as homelessness, leaving home, independent living, healthy relationships, conflict resolution, and anger management.
What you’ll do:
- Deliver engaging education sessions in schools, colleges and youth groups.
- Build strong relationships with education providers and professionals across Hertfordshire.
- Contribute to the development of impactful resources and monitoring tools.
- Handle essential admin and outcome reporting tasks.
- Collaborate with volunteers and support their involvement.
- Participate in regular supervision and team meetings.
What we’re looking for:
- A confident communicator with experience working with young people.
- Ability to create inclusive, interactive and inspiring learning environments.
- Strong organisational skills and attention to detail.
- Passion for tackling youth homelessness and promoting positive change.
Why join us?
- Make a real difference in your community.
- Be part of a supportive, values-driven team.
- Opportunities for professional development and growth.
Ready to inspire and empower young people?
Apply now and help us shape brighter futures.
Please apply via the link on the vacancy found on our website submitting a cover letter or a short video along with your CV . If you require any adjustments to support your application please let us know and we will be happy to help where we can.
Closing Date 30th December 2025
Interview Date 8th January 2026
Personal Interview Date 12th January 2026
Equal Opportunities
We treat everyone with equal dignity and respect, and promote equal opportunity for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.
hyh strives to be an equal opportunities and inclusive employer and welcomes applications from all sections of the community.
Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so.
The client requests no contact from agencies or media sales.
The Finance Manager will play a crucial role for the organisation, with responsibility for the charity’s finance function including day-to-day management and book-keeping as well as providing strategic support for the CEO. You will produce quarterly management reports in line with YCAT’s reporting framework, create project budgets and reports for funders, prepare the annual statutory financial statements and lead the relationship with the charity’s external auditors.
This role requires practical, hands-on experience of delivering the wide range of finance and accounting services required by a small business or charity; an excellent understanding of Accounting Principles; a knowledge of charity SORP and charity statutory accounting are highly desirable; solid experience of the audit and preparation of annual financial accounts are essential; you must already hold a full qualification in either AAT, ACCA, ACA or CIMA; practical experience of preparing management and statutory reports is required; and experience of advising senior leadership on finance matters to inform strategic planning.
You will be highly motivated by the charity’s work; have a sound working knowledge of Xero and Google Sheets/Excel; strong attention to detail, producing work with a high level of accuracy; excellent written and oral communication skills and an ability to use information effectively and apply sound judgment in order to make decisions. You will be adaptable and organised in prioritising workloads; work effectively to deadlines and demonstrate integrity, understanding the care needed with sensitive information.
Founded in 1984, the Young Classical Artists Trust (YCAT) exists to discover, nurture and support the most exceptional young classical musicians.
The client requests no contact from agencies or media sales.
Location: London Hybrid (1-2 days per week in London office)
Interview date: w/c 19th January 2026
Change lives in a life-changing career
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.
The impact of cancer on young lives is more than medical. And that impact can be felt by entire family. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer.
We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make their voices heard and their unique needs understood, so they can get the right care and support at the right time
About the role
We are excited to be looking for someone with expertise in high value fundraising communications and project management to join our growing Philanthropy and Partnerships team. This role is central to ensuring our fundraisers are equipped with the tools, assets, and information they need to fundraise efficiently and effectively through every step of the donor journey
This exciting role will play key part in helping to drive our ambitious plans to grow Young Lives vs Cancer’s high value (for us, this means income from major donors, grant-making trusts & foundations, and companies) income to £8m net by 2028.
In this role, you will work on a variety of projects from concept stage through to delivery that will help create a step change in the pace and scale at which the team can attract, engage, secure and retain support from high value audiences.
You will also lead on the delivery of an exceptional high-value stewardship and cultivation strategy, ensuring every supporter experiences a personalised, impactful journey. This includes developing innovative engagement opportunities, showcasing the tangible difference their support makes, and building deep, trust-based relationships that inspire long-term commitment. You will champion best-in-class stewardship practices, leveraging insight and creativity to strengthen connections and unlock transformational giving.
This role is ideal for a curious, creative and collaborative individual who is committed to delivering exceptional supporter experiences. If this sounds like you, we’d love to hear from you.
What will I be doing?
No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.
Main responsibilities
- Create and maintain a suite of clear and compelling written and designed communications including funding propositions, toolkits and cases for support to secure six and seven figure gifts from high value audiences.
- Coordinate stewardship moments across Philanthropy and Partnerships aligned to key calendar events throughout the year.
- Being responsible for development and overseeing an exciting stewardship and cultivation strategy and action plan for newly identified and top prospects, designed to support the delivery of targets and KPIs around high value fundraising development and income growth.
- Support the development of a culture of philanthropy across the organisation by helping colleagues understand and engage with high-value fundraising. This includes keeping internal teams informed about donor impact, sharing updates through meetings and internal channels, and responding promptly to requests for information. You will help coordinate materials, prepare briefings, and assist with internal events that showcase the importance of philanthropy, ensuring everyone feels connected to and invested in our fundraising success.
- Ensure accurate and timely updating of donor stewardship activities and communications in the fundraising CRM, supporting effective donor journey tracking and reporting.
What do I need?
Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.
Knowledge and skills
- Strong understanding of visual design principles and highly skilled in using Canva and other similar programme to design and create engaging fundraising assets.
- Knowledge of philanthropy & partnerships fundraising including an understanding of the different high value audiences and typical motivations for giving.
- Outstanding writing skills e.g. copy writing, proofreading and editing with the ability to adapt messaging for different high value audiences.
- Strong planning and organisational skills; able to work with tight deadlines.
Demonstrable experience of:
- Writing winning bids, applications, proposals or reports for at least one of our high value audiences e.g. companies, trusts and foundations, or high net worth individuals.
- End-to-end project management.
- Developing and managing relationships with multiple internal stakeholders to deliver results.
- Experience working with fundraising CRMs, with a strong understanding of how to record, track and report on donor interactions and stewardship activities.
What will I gain?
For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
- Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
- Wellbeing, Thinking & Growth Days: four days a year to to step back from the day-to-day and focus on your own learning and development
- Generous annual leave allowance
- Great family/caring leave entitlements
- Enhanced pension
- Access to our employee savings scheme
To find out more about our benefits package, have a look on our website.
Our commitment to Diversity, Equity, Inclusion and Belonging
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.
We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.
We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.
Accessibility
We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.
To arrange an informal chat, please contact Liam Mills.
#ShowTheSalary #NonGraduatesWelcome
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Want to work in a vibrant, dynamic and youth driven organisation that is protecting children’s health by transforming the food system?
Be part of the creative, agile and growing team empowering Bite Back’s exceptional teenage activists. As our Director of Finance and Operations you will make a real difference to our mission to help make the food system healthier and fairer.
As a key member of the Leadership Team, the Director of Finance & Operations provides strategic and operational leadership across finance, people, digital, operations and governance. They ensure the charity is financially sustainable, well-run, compliant and values-driven, so that our resources, systems and culture are aligned with our mission.
They will be accountable for the following areas:
Strategic leadership & organisational development
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Act as a strategic partner to the CEO and Leadership Team, shaping organisational strategy and translating it into robust financial, people and operational plans.
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Lead the annual organisational planning cycle, ensuring objectives, budgets and KPIs are aligned to the strategy and are realistic, affordable and measurable.
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Champion a culture of accountability, inclusion, learning and collaboration across the charity, role-modelling our values in leadership and decision making.
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Provide clear, insight-driven analysis and recommendations to support major strategic decisions (e.g. growth, new programmes, partnerships, investments, cost management).
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Lead and develop the Finance & Operations team (Finance, Fundraising, HR, IT/systems, operations) building a high-performing, service-oriented function that supports colleagues to deliver impact.
Financial strategy, planning & stewardship
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Develop and keep under review the charity’s financial strategy, ensuring long-term sustainability, appropriate reserves and effective use of resources.
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Lead and coordinate the annual budget and medium-term financial planning process, working closely with budget holders to create robust, activity-based budgets.
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With the support of the Senior Finance Manager, provide timely, accurate and insightful financial reporting to the CEO, Leadership Team and Board, including management accounts, restricted funds reporting, cashflow and forecasts.
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Maintain robust financial controls, policies and procedures, ensuring compliance with relevant legislation, accounting standards and Charity Commission / Companies House requirements.
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Lead the relationship with external auditors and oversee the annual audit process, ensuring high-quality statutory accounts and a culture of continuous improvement in financial controls.
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Oversee financial aspects of funding bids, contracts and grant reporting, including costing models, financial due diligence and project / restricted fund monitoring.
People, culture & HR
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Champion Bite Back’s values - Fresh, Resilient, Respectful, Energetic, and Real - in all your work.
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Provide strategic oversight of HR, working closely with the HR & People Manager on people strategy, workforce planning, recruitment, employee relations and HR operations.
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Champion a positive, inclusive and psychologically safe workplace culture. Lead on embedding diversity, equity and inclusion (DEI) across the organisation, shaping recruitment, policies, culture and practices so that staff from all backgrounds feel welcomed, represented, supported and able to flourish.
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Lead the organisation-wide objective-setting and performance management framework, ensuring clear expectations, regular feedback and fair, constructive review processes.
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Oversee learning and development approaches so that staff and managers have the skills, tools and support to perform at their best and develop their careers.
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Ensure all people-related policies and procedures (including safeguarding where appropriate), are up-to-date, legally compliant, values-aligned and consistently implemented.
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Oversee pensions, insurance, payroll and benefits ensuring these are well-managed, compliant and provide value for money.
Digital, data, IT & systems
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Work alongside the Digicomms team to support the organisation’s digital and technology strategy, ensuring systems and tools are fit for purpose and future-focused.
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Ensure the charity’s CRM (Salesforce) is effectively governed, embedded and used across the organisation, with clear ownership, training and data standards.
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Oversee data protection and information security, ensuring GDPR compliance, robust data governance and adherence to frameworks such as Cyber Essentials where relevant.
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Manage relationships with IT and systems suppliers, ensuring contracts are well-specified, performance is monitored and services deliver value for money.
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Lead the design and continuous improvement of cross-organisational systems and processes to reduce duplication, improve user experience and increase efficiency.
Operations, facilities & supplier management
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Oversee the effective management of the charity’s co-working space in Fivefields and any hybrid / remote working arrangements, ensuring they are safe, inclusive and support collaborative working.
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Plan for future workspace needs in line with organisational growth, culture and budget.
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Lead procurement and supplier management, together with the Operations & Contracts Manager, for key operational services, ensuring contracts are well-managed and aligned with our ethical, environmental and sustainability commitments.
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Ensure robust health and safety arrangements are in place and implemented across all activities, including appropriate policies, risk assessments and training.
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Oversee business continuity planning and disaster recovery arrangements so that critical operations can continue in the event of disruption.
Governance, risk & compliance
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Act as Company Secretary and secretary to the Board, ensuring effective governance processes and high-quality information flows between the executive and trustees.
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Ensure timely and accurate compliance with Charity Commission, Companies House and any other regulatory or funder requirements, including statutory filings and returns.
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Lead the development, maintenance and regular review of the organisational risk register, ensuring an appropriate appetite for risk and clear mitigation actions.
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Provide assurance to the Board and its committees on the effectiveness of internal controls and compliance frameworks across finance, HR, data protection, health & safety and other key areas.
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Coordinate the review, approval, communication and implementation of organisational policies, ensuring staff are inducted, trained and clear on their responsibilities.
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Support the Chair and CEO in planning Board and committee agendas, ensuring trustees are well-supported to discharge their duties and have appropriate information to make decisions.
Please apply with a CV and a covering statement telling us why you’re a good fit for this role. Your covering statement must include answers to the four questions we ask in the application pack. If you do not answer these questions we will not be able to consider your application.
OUR MISSION IS TO CHANGE THE WAY UNHEALTHY FOOD IS MADE, MARKETED AND SOLD, ESPECIALLY TO CHILDREN.
The client requests no contact from agencies or media sales.
The National Youth Jazz Orchestra (NYJO) is seeking a Finance Manager to strengthen our financial foundations as we celebrate 60 years of nurturing young talent. This newly created role brings together financial operations across our vibrant organisation, working closely with our Chief Executive and all departments.
Founded in 1965, NYJO has grown from a single jazz orchestra to a dynamic charity delivering engaging participation projects and impactful live performances. As an Arts Council England National Portfolio Organisation and Resident Artistic Company at Woolwich Works in Greenwich, we're dedicated to making jazz accessible to early-career musicians, young people, and audiences nationwide.
You'll oversee day-to-day financial management while contributing to strategic planning that shapes how we empower the next generation of jazz musicians. This includes managing our Xero accounting system, preparing quarterly management accounts and cash-flow statements, leading the annual budgeting process, and ensuring compliance with charity finance regulations.
Working across our three core areas - the National Youth Jazz Orchestra for emerging professionals aged 18-25, NYJO Learning programmes, and Community Outreach initiatives - you'll collaborate with programme, marketing, and development teams to create and monitor project budgets, track restricted income, and provide financial reporting to funders including Arts Council England, trusts, foundations, and sponsors.
This role offers genuine impact: your financial expertise will directly support young musicians' creative development and help us deliver programmes that respond to community needs. You'll produce reports for our Board of Trustees, manage Gift Aid returns, ensure statutory compliance, and maintain the strong financial governance essential to our mission.
We're looking for a qualified or part-qualified accountant with charity finance experience, or equivalent expertise in the arts sector. You'll need strong Xero skills, solid understanding of charity SORP and restricted fund accounting, and the ability to translate complex financial information into clear insights for non-financial stakeholders.
Requirements and Responsibilities
Essential:
- Qualified/part-qualified accountant (ACCA/CIMA/ACA/CIPFA) or equivalent professional experience in charity/arts finance
- Experience managing finances for UK charity or non-profit organisation
- Working knowledge of charity SORP, Gift Aid, and fund-restricted accounting
- Strong Excel and accounting software skills
- Excellent communication skills to explain finance to non-financial stakeholders
- Strong organisational skills and attention to detail
Desirable:
- Experience in music, youth, education, or cultural sectors
- Experience with Arts Council England and other funders
- Interest in jazz music and supporting music education opportunities
Key Responsibilities:
- Manage Xero accounting system and maintain accurate financial records
- Prepare quarterly management accounts, cash-flow statements, and variance analysis
- Lead annual budgeting and support multi-year financial planning
- Track restricted income and provide funder reporting
- Ensure charity compliance (Companies House, Charity Commission, HMRC)
- Support Board meetings and contribute to strategic decision-making
Job Responsibilities
Financial Management: Oversee Xero accounting system, maintain accurate records, prepare quarterly management accounts and cash-flow statements with variance analysis for Board of Trustees. Manage bank reconciliations, accounts payable/receivable, payroll and pension administration.
Strategic Finance: Lead annual budgeting with CEO and department leads, support multi-year financial planning and scenario modelling.
Project & Grant Management: Collaborate with Programmes, Marketing and Development teams on project budgets. Track restricted income and provide financial reporting to Arts Council England, trusts, foundations, and sponsors. Ensure accurate cost allocation across projects and funding streams.
Governance & Compliance: Ensure statutory compliance (Companies House, Charity Commission, HMRC including Orchestra Tax Relief and VAT). Lead year-end financial statements preparation and independent review. Manage Gift Aid returns and maintain internal financial controls.
Working Schedule: Part-time position: 3 days per week Location: London with flexible/hybrid working Salary: £45k-£55k FTE depending on experience Holiday: 20 days plus bank holidays (pro rata) Reports to: Chief Executive
How to Apply
Send your CV and covering letter (maximum 2 pages) outlining your relevant experience and what draws you to NYJO before 22 January 2026. Please confirm your availability for first round online interviews (week of 2nd February 2026) and in-person second interviews at Woolwich Works (12th February 2026). We welcome applications from all backgrounds and are committed to building a diverse team.
The client requests no contact from agencies or media sales.
Charity People is delighted to be partnering with pioneering human rights charity Standing Voice to recruit for a Communications and Media Manager at an exciting time of real ambition for this incredible organisation.
About Standing Voice
Standing Voice exists to advance the rights, well-being, and inclusion of people with albinism across Africa. With teams in the UK, Tanzania, and Malawi, they deliver holistic, community-led programmes spanning dermatology, eye care, education, psychosocial support, and livelihoods.
The organisation believes in storytelling a tool for justice, and use it to challenge stigma, raise awareness, and promote social inclusion. Their communications help build empathy, shift public perception, and inspire action, locally, nationally, and globally.
The Role
We are seeking an exceptional Communications and Media Manager to shape Standing Voice's global communications vision. This is an exciting and strategic role which sits at the intersection of human rights, international development, and digital storytelling, amplifying the voices of people with albinism and strengthening Standing Voice's work in disability rights and inclusion.
Contract: Permanent role
Salary: £32,000 to £36,000 per annum
Location: Hybrid role between home and London office, with the expectation of at least one day per week in the London office in Hackney
Closing date for applications: 9am on Monday 19th January
Interviews: First interviews will be held during the week commencing 26th January with second round interviews week commencing the 2nd February
Core responsibilities within the position will include:
- Lead the development and implementation of Standing Voice's communications and media strategy across all platforms and audiences
- Ensure a consistent, authentic brand identity across all external touchpoints
- Collaborate closely with programme, fundraising, and executive teams to align messaging with organisational goals
- Own and grow Standing Voice's social media presence across LinkedIn, Instagram, X and Facebook including creating compelling, inclusive, and timely content, including graphics, captions, reels, and stories
- Curate a content calendar that champions beneficiaries, celebrates key milestones, shares impact, and builds community
- Monitor analytics to inform and adapt strategy for maximum reach and engagement
- Manage Standing Voice's photo and video archive, ensuring ethical sourcing, storage, and crediting. sourced, stored and credited to photographers and filmmakers
- Commission, edit and produce powerful multimedia content, including short films, photo stories, digital campaigns, that centre the voices and experiences of people with albinism
- Support donor reports, proposals, and case studies with strong narrative and visual content
- Produce quarterly newsletters and other supporter communications
- Build and maintain relationships with journalists and media outlets in Africa and internationally, securing media coverage through press releases, op-eds, interviews, and features
- Develop media toolkits to support partners and frontline staff with key messages and media training
- Amplify Standing Voice's presence at global forums (e.g. UN Human Rights Council, GlobalSkin and World Congress of Dermatology) through media outreach and presentations
- Partner with local advocacy groups to co-create campaigns in Tanzania and Malawi
- Uphold dignity, agency, and rights in all communications, and lead on ethical storytelling, informed consent, and inclusive practices, championing decolonised communication approaches that prioritise local voices and perspectives
We would love to see applications from candidates with the following skills and experience:
- Previous experience in communications, media, or content creation, ideally in the charity or human rights sector
- Proven ability to grow and manage social media channels or campaigns.
- Exceptional writing and storytelling skills for diverse audiences
- Strong design, visual and multimedia skills (e.g. Canva, Adobe Suite, Final Cut Pro, Lightroom)
- Experience in photography or videography across either production or commissioning
- Demonstrable ability to translate complex human rights issues into accessible, impactful content
- Familiarity with analytics tools (e.g., Google Analytics, Meta Insights) to inform strategy
- Strategic thinker with creativity, initiative, and attention to detail
- Passion for human rights, social justice and inclusive communications
- Willingness to travel to project sites to document stories and train staff
If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The House Manager has full accountability of the management of Crawford House and the efficient day-to-day running, ensuring rooms are allocated appropriately and families are supported. The House Manager is required to implement and comply with our policies including health and safety, equal opportunities, safeguarding, data protection and security guidelines together with hospital policies, if applicable.
org.
Job Description
As the Operations and Visitor Experience Manager, you play a pivotal role at CSC, with full
responsibility for our Centre in Cambridge Science Park and our secondary site, currently in
Wisbech.
An essential part of your role is to drive CSC’s direct revenue streams connected to the Centre.
You will lead your team in generating public and school bookings, and in overseeing community
audiences, private hires, and other groups, ensuring every visitor enjoys a seamless and
welcoming experience. You will also take a proactive approach to increasing visitor numbers,
expanding CSC’s membership base, and researching and developing new revenue-generating
initiatives that strengthen our long-term sustainability.
Your expertise in creating and implementing exhibition spaces will be instrumental in bringing to
life our annual delivery calendar of science themes, which is strategically curated to attract and
engage our audiences while supporting the delivery of our Programmes. You will oversee an
annual budget covering the shop and site facilities.
You will work closely with the Outreach and Innovation Manager to prioritise, schedule, and
maintain products and content in line with CSC’s core Programmes and commitments, ensuring
impactful experiences for all audiences. In collaboration with the Marketing and Communications
Manager, you will plan and execute advertising campaigns targeting both the public and schools.
You will also coordinate with the Corporate Partnerships Manager to develop opportunities for
corporate partners to support on-site exhibitions and events, ensuring agreed partnerships are
effectively tracked and delivered.
Beyond operations, you will champion excellence in STEM engagement, providing both positive
and constructive feedback to the Engagement and Logistics Lead to ensure CSC’s offerings
remain best-in-class. This is an opportunity to shape the visitor experience at CSC, ensuring it
remains dynamic, inspiring, and accessible to all.
Key Responsibilities
● Create a welcoming and engaging environment for all visitors to our centres.
● Support and line-manage the Delivery and Sales Administrator and the Finance and
Operational Support Manager.
● Take overall responsibility for Health and Safety across CSC sites, ensuring full compliance
with requirements at both centres. Implement corrective actions where needed, and
oversee training and incident management to maintain a safe and well-managed
environment.
● Achieve annual direct income revenue targets across Visitors, Membership, Shop, Schools,
Parties, and STEMtots (under-fives), track progress, report findings, and take corrective
action as needed.
● Develop and implement strategies to increase visitor numbers and drive membership
growth.
● Research, plan, and execute new revenue projects to diversify CSC’s income streams.
● Oversee asset records, maintenance priorities, budgets, contractors, and expenditures
across the Cambridge and Wisbech sites, ensuring the effective sourcing and delivery of
third-party exhibits and content.
● Deliver an annual plan for exhibition-floor themes, events, and site management,
coordinating with the Outreach and Innovation Manager and the Engagement and Logistics
Lead to align activities with multi-year programmes, partner commitments, and internal
schedules such as training and exhibit maintenance.
● Establish a multi-layered feedback system to collect, analyse, and act on visitor insights,
continuously enhancing our offering.
● Oversee CSC’s volunteering and work experience programme, ensuring recruitment,
induction, and ongoing support are delivered to a high standard.
● Work with the Director of Business Development to identify and address barriers for
schools, supporting bursary applications and additional funding opportunities.
● In coordination with your team, ensure the shop is stocked with appropriate products to
maximise sales, support at-home engagement with STEM after a family visit and promote a
message of sustainability.
● Increase school bookings through strategic planning, aligning with schools’ annual planning
cycles, targeted outreach, and the effective delivery of engagement programmes.
● Work with the Marketing & Communications Manager to plan and deliver advertising for
exhibitions, events, and school engagement, ensuring effective promotion of activities at
both the Cambridge and Wisbech centres.
● Manage the budget and oversee all contractors and expenditures related to the Cambridge
site and Wisbech.
● Provide financial support, working closely with the Director of Operations and Engagement
to ensure CSC’s operational sustainability.
Essential Criteria
Experience managing a visitor attraction, including responsibility for income targets and
cost control.
● A creative and engaging mindset, with a proven ability to work with a team to create
intriguing and popular spaces.
● A thorough and operational approach to planning, risk management, and the continuous
improvement of processes.
● Demonstrated success in increasing visitor numbers and driving membership growth
through strategic planning and effective execution.
● Experience in researching, planning, and delivering new revenue-generating projects.
● A strong track record of increasing school bookings through targeted outreach and strategic
programme design.
● Comprehensive knowledge of health and safety management, including experience in
leading compliance activity and training across multiple sites.
● Strong financial acumen, with the ability to support budgeting, forecasting, and operational
financial oversight
● Excellent verbal and written communication and presentation skills.
● A strong drive to deliver timely, high-quality outcomes in everything you do.
● Proven ability to adapt quickly and effectively to changing priorities.
● A commitment to equity, diversity, and inclusion.
● A collaborative work ethic, enabling you to work effectively with colleagues and partners
across a wide range of projects.
● Competent and confident in using standard computer applications.
● Achieve a satisfactory enhanced DBS check
● Full clean driving license
● Confident in using IT platforms, databases, and digital communication tools.
Desirable Criteria
● A passion for staying up to date with worldwide developments in science, technology,
engineering, and maths.
● Experience in using spaces to support learning or community development.
● Knowledge of sustainability practices in operations and visitor engagement.
● Project management qualifications or equivalent experience.
● Experience with CRM systems and membership platforms
● Experience in science communication or in working with families, adults, and children.
● Strong customer service skills and experience.
● Level 3 or equivalent qualification in a STEM subject.
Working Conditions
The primary location for this role is Cambridge Science Centre at Trinity Centre, Cambridge
Science Park, CB4 0FN; however, travel to secondary sites and the main office will be required.
One working weekend per month will also be required.
Age UK is recruiting! We have a fantastic opportunity for a Store Manager to join our friendly and supportive Hayward Heath team.
Utilising your previous retail experience and excellent managerial skills, you will manage the day to day running of our store - maximising store sales and profits while ensuring our customers receive an excellent service. In doing so, you will be helping to raise funds for Age UK and the incredible services and support they provide to older people.
As Store Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development.
If you are a motivated manager with a passion for retail and would like to use your skills to support a charity that helps thousands of older people across the UK, this may be the role for you!
Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.)
To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.
You will have:
- Experience in a performance driven retail/customer centric environment
- Experience of managing people
- Ability to lift and carry bags of stock up to 10kg's
- Ability to build, retain and develop a team
- Strong drive to achieve results through others
- Ability to delegate, coach and listen
- Ability to manage time under conflicting priorities
- Ability to motivate self and others
- An open and adaptable approach to change and be able to support others through it
- Experience of communicating with a diverse workforce and customer base
- Ability to establish and maintain successful retail processes and merchandising
- IT literacy and numeracy skills
What we offer in return:
- Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme
- Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
- Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
- Car Benefit scheme, Cycle to Work scheme
- Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.
- Blue Light Card scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.
Supporting statements and anonymisation
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Context and Background
At the NSPCC, we believe every childhood is worth fighting for. With over 100 years of experience, and the collective strength of our staff, volunteers, supporters, and partners, we're working to end child abuse and neglect for good.
Over 90 percent of the NSPCC's income comes from voluntary donations, so we reply on the incredible generosity and commitment of all our supporters, large and small.
You'll work as part of one of many teams, which focus on engaging our supporters and ensuring they continue to give their support. You will do this by leading high value fundraising events and managing relationships with volunteer committees.
The varied role sits within the Volunteer Board Fundraising team which leads income generation through regional and national volunteer boards, volunteer-led fundraising initiatives and delivery of special events through our high value event committees. These activities play a vital role in maximising sustainable income, engaging senior volunteers, and supporting long-term supporter relationships.
Job purpose
· To contribute to the Income Generation / Engagement and Fundraising department’s purpose of maximising income from potential and current supporters through project managing specific events including securing sponsorship and providing committee support
· To support in the delivery of the agreed departmental strategy, goals and fundraising budget
· To work effectively with other departments in Income Generation / Engagement and Fundraising and other functions within the NSPCC to maximise income for children
· To keywork supporters and build excellent relationships with key stakeholders who take responsibility for delivering income through high level fundraising events
· To ensure our events are delivered to a consistently high standard, and bring in new, innovative ideas so we remain competitive in the sector
Key relationships - Internal
· Reports to Fundraising Manager
· Pro-actively works with colleagues in other NSPCC divisions to further relationships and identify and develop opportunities for growth
· Works with a range of NSPCC supporters and potential supporters and a range of suppliers that support fundraising relationships and activity
Key relationships - External
· Recruiting, managing and building relationships with chairs, committee members and other senior volunteers
· Procuring and managing relationships with Special Event suppliers
Main duties and responsibilities
· To successfully manage and deliver large-scale events and special projects within the portfolio of events, overseeing all event logistics and relationship management
· To lead on specific fundraising projects and large-scale events, and support development of Executives through your projects
· Contribute to and deliver particular aspects of the department’s annual business plan and budget. To support project groups for the Special Events team to improve processes and identify new opportunities
· To manage and develop relationships with senior volunteers and potential supporters through effective and regular communication
· To proactively seek out opportunities to add value to the team and wider organisation
· To develop and create engaging materials for events and stakeholders
· To act as experts in our field by offering support and expertise both internally and externally
· To work cross-departmentally to ensure that fundraising activities are managed and developed in a way that maximises income for the NSPCC through streamlined processes
· To manage, negotiate and review relationships with external suppliers to ensure the most cost effective outcome
· To represent the NSPCC’s values in everything you do
Responsibilities for all Staff within the Income Generation / Engagement and Fundraising
· A commitment to safeguard and promote the welfare of children and young people
· To update databases and supporter information systems on a regular basis in line with Data Protection legislation and NSPCC policy and procedures.
· To actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the Directorate and wider NSPCC activities.
· To adhere to all the NSPCC’s service standards, policies and procedures.
· To evidence an understanding of and commitment to the demonstration of the NSPCC’s values.
· To maintain an awareness of and comply with NSPPC data protection regulations and to ensure currency of changing GDPR regulations.
· To be responsible for personal learning and development, to support the learning and development of others and the whole organisation.
· To work in a manner that facilitates and encourages inclusion.
· To be pro-active in identifying ways to improve personal and team performance
· To maintain an awareness of own and others’ Health and Safety and comply with the NSPCC’s Health and Safety policy and procedures.
· A commitment to safeguard and promote the welfare of children, young people and adults at risk.
· To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news.
Person specification
1. Extensive experience and technical knowledge of event and project management, specifically with a track record of successfully delivering and growing large scale events
2. Excellent ability to establish, develop and maintain relationships with a wide variety of stakeholders, including senior level individuals to achieve desired outcomes
3. Proven ability to develop individuals, team building skills, working well with others as part of a team, giving support and recognising expertise in others
4. Well-developed organisational skills with experience in planning, monitoring, implementing and leading major projects to agreed deadlines, with the ability to organise and plan own work and the work of others to deliver objectives on time
5. Excellent ability to successfully negotiate with others
6. Excellent communication skills to present information in a clear, persuasive and inspiring way for a range of audiences
7. Well-developed ability to take ownership of budgets and a proven track record of meeting income targets and keeping within financial limits
8. Proven track record of applying creativity/innovation to events to achieve desired outcomes and/or significantly grow event income
9. Experience of success in a customer focussed environment, such as fundraising, sales or marketing
10. Experience of using Windows-based software packages, including word processing, spread sheets, electronic mail and the internet.
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.
Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.
The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
Our principles:
· Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.
· Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.
· We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.
· Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.
· As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.
· All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.


