Development manager jobs in billingsgate, greater london

About the role

The Partnerships team is looking for a new member to join our team. You will be working with a variety of major trusts, foundations and statutory sources. This is an exciting opportunity that will enable you to develop your fundraising experience and skills whilst helping us to develop and deliver new initiatives.

Hybrid working with ability to travel to Twickenham Office and our Homes in High Wycombe, Solihull, Surbiton and Worthing.

You will be joining a values-led organisation working within our dedicated fundraising & marketing department. We are passionate about making a difference to the lives of the people we care for and ensuring they receive the care they need to live life to the full. We value our team and provide excellent training and benefits.

Purpose of the role

1. To generate funds from major trusts, foundations and statutory sources

2. Leading support for this area of fundraising for our Worthing Home

3. Contribute to overall mission to support veterans and their partners living with disabilities or dementia.

Income generation

• Research, identify, and secure income from major and local trusts, foundations and statutory sources that align with our organisational priorities.

• Write compelling and persuasive funding applications, ensuring all required information is accurate and wellpresented.

• Maximise income through both unrestricted and restricted funding opportunities.

• Work closely with the Partnerships Manager to implement the trusts and statutory fundraising strategy effectively.

Donor stewardship and communication

• Provide excellent stewardship to all funders, ensuring reporting and communication requirements are met timely and professionally.

• Maintain and nurture strong relationships with funding organisations and bodies to secure long-term support.

• Collaborate with colleagues to create impact reports and regular updates that bring our work to life 

Finance and administration

• Track and report on income progress against targets, ensuring accurate records are maintained in the CRM system (Donorfy).

• Ensure all fundraising activities comply with relevant legislation and guidelines, including GDPR and safeguarding regulations.

• Support the Partnerships Manager with administrative tasks linked to applications, reporting, and compliance.

Other

• Stay informed of changes in statutory and trust fundraising landscapes, sharing insights with the team.

• Contribute to broader fundraising projects as required.

Person specification

Experience of:

• Securing income (five-figure gifts min) from Trusts, foundations and statutory sources.

• Writing successful funding applications with proven income generation.

• Building and maintaining relationships with funders to support long-term income streams.

• Using fundraising CRMs, ideally Donorfy, to track income and manage relationships.

Skills:

• Excellent written and verbal communication skills, with a proven ability to craft compelling applications and impact reports.

• Strong organisational skills, able to manage multiple projects and meet deadlines effectively.

• Self-motivated and proactive, with the ability to work both independently and as part of a team.

• Proficiency in IT, including Teams, Word, Excel, PowerPoint, and online research tools.

Personal characteristics:

• Passionate about supporting veterans and their partners living with disabilities or dementia.

• Enthusiastic, self-starting, and capable of working well independently.

• Collaborative team player who values respect and integrity.

Role: | Finance & CRM Administrator
Reporting to: | Financial Controller, with a dotted line to the Directors/Fundraising team
Purpose of job: | To work with the Finance and Fundraising teams to provide excellent finance, CRM & other systems administration. This will support income generation, research, data capture and information security throughout the Museum. Responsibilities include maintaining financial records, managing and maintaining a CRM database of contacts, supporting other digital systems, and some general administrative duties including IT support.
Working pattern: | 35 hours per week, usually worked from 10 – 6pm. Flexible/hybrid working offered for up 40% of hours to be worked from home.
Contract: | Permanent
Salary: | £28,000-£30,000pa depending on experience

Who we are looking for
Are you fascinated by data with an excellent grasp on finance, IT and digital systems? Are you interested in the role financial, CRM & other digital systems play in how arts organisations and cultural projects are managed? Are you looking to take the next step in your arts finance, administration or fundraising career? 
The Foundling Museum is transforming how digital systems underpin the foundations of this small but mighty Museum and charity. The position of Finance & CRM Administrator sits at the heart of this continued transition, following the successful implementation and migration to Shopify, Xero & Beacon CRM which began in 2023. 
This new role is essential to the success of the Finance & Fundraising teams, in providing effective finance and CRM administration support. The Finance and CRM Administrator will support income generation activities including fundraising and venue hire, as well as playing a vital role in keeping the Museum’s accounting systems working effectively. 
This includes processing all types of financial transactions on Xero and maintaining records on Beacon. You will work as a key part of both teams supporting the Museum’s strategy through the provision of high quality financial & other data, and the maintenance of the underlying systems.
This is an exciting opportunity for a highly organised individual with strong financial skills, an attention to detail, and a flair for collaborative working and information management. You will be looking to expand your skillset and make a tangible impact on our work, through the effective use & development of the main systems underpining our financial strategy & income generation.

Key objectives
·         Supporting the Finance team with accurate & timely processing & reconciling of all types of Museum transactions & ledgers including sales, purchases, banking & cash.
·         Continue ongoing migration of supporter and customer data to Beacon CRM, working with all teams
·         Support all staff with SharePoint migration project ensuring effective record management
·         Continue seeking opportunities to improve the use of our digital systems to increase organisational efficiencies & income generation

Key responsibilities
Finance
·         Raise sales invoices
·         Process credit card transactions
·         Credit control & reconciliation of the sales ledger
·         Financial management of shop takings
·         Process bank & cash transactions
·         Bank reconciliations
·         Produce financial reports & other ad hoc duties as required by the Financial Controller
·         Gift Aid Claims support
·         Training in and promoting use of XERO to staff
CRM Administration
·         Maintain and update Beacon with all fundraising transactions including applications, prospects, & funding receipts 
·         Process donations, pledges and ticket payments from individuals, organisations, trusts and foundations

·         Day-to-day administration of the Museum’s Friends & other membership schemes

·         Maintain up-to-date and accurate records of contacts ensuring that strict confidentiality and GDPR legislation and guidance is adhered to

·         Monitor data quality by regularly creating and executing processes to cleanse and standardise data in the CRM

·         Lead on development of improving existing CRM systems within Beacon CRM 

·         Assist in data capture and gathering to support fundraising compliance & applications

·         Training in and promoting use of CRM to staff including building reports.
Admin support
·         Basic IT support working with outsourced IT contractors and the Operations team
·         Manage the ordering of office items
·         Facilitate the use, internal awareness and confidence with digital systems, creating and managing logins
·         Supporting the Director’s Office Project Manager with governance & meetings
Other
·         To perform any other tasks as reasonably requested by the Directors, Financial Controller and Fundraising team 

Person specification
Essential :
·         Excellent financial, administration & analytical skills
·         Experience of financial systems such as Xero, Sage or QuickBooks

•       Good understanding and experience of Excel

·         Excellent interpersonal skills and the ability to communicate effectively in writing, over the phone, and face-to-face with the Museum’s different stakeholders

·         Solid experience working with not-for-profit databases, such as Beacon CRM

·         The ability to also work independently and take initiative within a small team

·         Proven, excellent organisational skills, with close attention to detail, the ability to multi-task and prioritise responsibilities

·         Excellent IT skills including in depth knowledge of financial systems, CRM, Microsoft 365, SharePoint, and other cloud based digital systems 

·         An enjoyment of and willingness to engage with a wide variety of people and organisations
Able to act with discretion and maintain professional confidentiality at all times

·         Appreciation of and support for the aims, values and ethos of The Foundling Museum
Desirable:
·         An interest in and engagement with the work and ethos of the Museum

·         An interest in and engagement with the arts, heritage and/or music

·         Experience of working in a finance or fundraising environment

Benefits

• 25 days annual leave per year (pro rata) + bank holidays (pro rata)+ Birthday leave + Volunteering leave
• You will be eligible to join a group contributory pension scheme (3 months after your start date)
• Discount from the Foundling Museum Shop and local partner businesses
• Access to season ticket , rental deposit and cycle to work scheme loans (3 months from your start date)
• Free and discounted access to partner museums and galleries
• Free access to our fully funded Employee Assistance Programme for wellbeing – WISDOM
• Training support from our on line learning platform

Interview timetable:
Closing date: 5pm 1 Oct 2025
First interview date: 7 and 8 Oct  2025 (NB interview will include a job related task)
Second interview date for shortlisted candidates: 13 or 14 Oct 2025

How to apply:
 To apply please follow the link to our application portal where you will be asked to upload a completed copy of our standard application form. 
On this application form you need to provide: 

• Your contact details 
• Details of relevant achievements in recent posts, as well as any relevant education and professional qualifications that are appropriate to the post 
• What makes you a good fit for the role, for example, giving evidence of your ability to match the criteria outlined in the Person Specification 
• An explanation of  why you wish to work for us 
• Details of your notice period and names of 2 referees, together with the capacity in which they have known you, and an indication of when in the process they can be contacted (please note we will not contact your referees without your express permission) 

 PLEASE NOTE: the application portal will request a CV. This is not necessary and can be ignored. Where it requests a CV please only upload the completed application form, and the optional Equal Opportunities form (if you wish to submit one).

Please get in touch with us details found on our website if you have any access requirements, for example if you would prefer to send your application via video.

Please note that any offer of employment will be subject to receipt of satisfactory references and  proof of right to work in the UK and also may be subject to a DBS (Disclosure and Barring Service) check. 
 
Please also note that this job description will not form part of your contract or your terms and conditions of employment. Duties and requirements of the role may vary from time to time in accordance with the needs of Foundling Museum, its strategy and the directions from its Director.

 About the Foundling Museum:
A seaman, a composer and a painter, and the moving story of the charity they started 270 years ago. The Foundling Museum is a recipe of art and care, which still looks after kids today. Coram, Handel, Hogarth, what’s not to love? Grayson Perry CBE, Foundling Museum Trustee
The Foundling Museum explores compelling stories of love, loss and care through art, music, writing and emotive objects.
 The Museum is the UK’s only arts and heritage institution dedicated to the public understanding of lived experiences of care.  Inspired by three great 18th-century activists - campaigner Thomas Coram, artist William Hogarth and composer George Frideric Handel - our mission is to inspire change and transform lives through the power of the arts. We believe in creative action that brings past and present together, to stimulate imaginations and enrich lives. 
 The Foundling is also the birthplace of creative philanthropy – combining art and fundraising to publicly support lived experiences of care. At the Foundling, the term ‘care’ refers to children’s social care, including foster care, adoption, kinship care, local authority care and children’s homes. Central to our work is well-being through exhibitions, events, collections, research and arts programmes with care leavers, looked-after children, and early years (birth to five years old).  
 Examples of our work include:  

• Art projects which explore how our historic story of care still resonates today by addressing stigma and supporting mental health. We do this by working in a connected way, establishing collaborations with local health and community partners. 
• ‘Tracing Our Tales’, our flagship training programme for care-experienced young people which was named Learning Programme of the Year at the 2022 Museums and Heritage Awards. Supported by our Learning Team, trainees learn art or creative writing skills in weekly sessions led by dynamic artists and poets, to build a creative portfolio.  
• Exhibitions, collections and displays, ranging from tiny, touching identifying tokens left by mothers with their babies, to composer George Frideric Handel’s will. Around the Museum, you’ll find works of art by contemporary artists like Yinka Shonibare CBE RA, Tracey Emin and Michael Craig-Martin, as well as 18th-century artists William Hogarth, Thomas Gainsborough and Joshua Reynolds. 

For an overview of our charitable activities, and relationships with funders, please view the Foundling Museum Annual Report 2024/2025 on this link. 

Salary: £31,000 FTE (approx £24,800 pro rata)

Hours: Part time - 28 hours per week 

Days and times: To be agreed

Contract: Fixed term - 2 years

Responsible to: Director of Resources

Location: 3 Chapel Court, 126 Church Road, Hayes UB3 2LW (map) - Age UK HHB operate a hybrid and flexible working policy on successful completion of induction

Closing Date: 12 noon on Monday 22nd September

Interviews: TBC

ACCESS TO A CAR AND A CLEAN FULL DRIVING LICENCE IS A REQUIREMENT OF THIS POSITION

At Age UK HHB we have a wide range of volunteers and volunteer roles that enable us to deliver our services and reach our service users. We could not do what we do without our fantastic volunteers and providing the right support and training enables both Age UK HHB and our volunteers to develop and grow.

Working across Age UK HHB you will lead on the delivery of our volunteer programme and will be responsible for the recruitment of new volunteers and the support of existing volunteers and stakeholders to maintain a positive volunteer experience.

We are looking for someone with good working knowledge of the volunteer sector combined with strong collaborative and communication skills to creatively deliver and drive our strategy to explore new volunteering opportunities across the organisation. 

Position: Programme Officer

Reporting to: Senior Programme Manager

Location: Sidcup, Greater London, and hybrid working of 1 day in the office and 4 days remote (subject to change)

Contract Type: Permanent and full-time

Starting Salary: £28,000 – £32,000 gross per annum (based on experience) plus benefits

Purpose

The Programme Officer will be responsible for supporting the effective implementation of project delivery activities across our portfolio, predominantly in Africa, Europe, Central Asia, and the Middle East. 

The post holder will support project delivery, ensuring quality expectations (internal and client), delivering within the scope and budgeted resources of projects, and in line with project timelines. The post holder will work closely with other members of the project delivery team, our technical team, delivery partners, and consultants to ensure projects maximise their positive impact.

The Programme Officer will also support the Senior Programme Manager to disseminate good management practice across the organisation, and advise on delivery approaches.

Main Responsibilities

The responsibilities of the Programme Officer include the following:

Project Support

• Provide support to Programme Managers in the delivery of projects, ensuring projects are delivered on time, within budget and scope and comply with client contracts
• Take on the project management of assigned select projects within a determined budget/complexity threshold, ensuring that they are delivered to time and quality
• Set-up and monitor project workplans, including change requests ensuring that approvals are formally recorded and filed
• Manage day-to-day relationships with delivery partners and internal team(s) and build a solid understanding of delivery needs and timelines across projects
• Monitor and support timely client and consultant billing and invoices attached to delivery
• Support onboarding of consultants for new projects, including due diligence checks and contract preparation based on set templates
• Ensure project management software and tools are accurate and kept up to date for allocated projects
• Provide timely responses to client queries and alert the Head of UK/Kenya Programme Management of any potential risks
• Lead duty of care and travel planning for staff and consultants, working alongside administrative officers
• Liaise closely with technical colleagues, Head of team, and Programme Managers / Officers on project support needs.

 Project Financial Management

• Monitor project budget performance, capturing variances and liaising with the Finance Team and Head of UK/Kenya Programme Management
• Monitor and support the processing of consultants’ expenses/fees against contracts and client invoices against contracts
• Make recommendations to ensure financial outcomes are met with respect to time, quality and cost, and provide early warning of project overspend
• Prepare internal project update reporting including finances and resourcing using required management tools. 

Organisational Support and Business Development

• Provide support in strengthening policies, procedures, and management tools for Development Pathways
• Coordinate with wider project teams to ensure technical capacity is well planned across Development Pathways’ portfolio of projects 
• Signpost colleagues to relevant project management tools and processes, when required
• Support project closure processes as required, capturing and sharing lessons internally
• Provide ad hoc input to evolving organisational requirements as directed by senior members
• Assist with the identification and monitoring of business opportunities in donor markets, as requested
• Update SharePoint and ensure project data sheets are developed and up to date to facilitate bids for tenders
• Collate and share project information to support the Business Development and Communications department.

Skills, Knowledge and Behaviours

The Programme Officer will require the following combination of applied skills, knowledge, and behaviours to successfully contribute to team goals:

Required:

• An undergraduate degree in an appropriate subject 
• Up to 2 years’ experience working on project support or delivery within international development,  research and/or the consultancy sector
• Ability and confidence to work independently and manage their own workflows
• Good communication skills and an ability to build and maintain strong working relationships with a broad range of stakeholders at the individual level and in representation of the organisation
• Excellent drafting skills.
•  Ability to understand and effectively analyse and utilise financial information
• Proven ability to resolve problems, anticipate barriers and create practical solutions
• High IT proficiency (Microsoft Office (Word, Excel), SharePoint, etc.)
• Demonstrated attention to detail ensuring quality standards are maintained
• Ability to travel internationally when required.

Advantageous:

• 1-2 years direct project management experience
• Proficiency in additional languages, especially Arabic or French.

Terms of Employment and Benefits

Recruitment will be at the junior level and is a permanent and full-time post. Along with basic salary, the successful candidate would receive an attractive package of the following:

• Fulfilling work - working to make a difference to some of the world’s most under-served communities
• Flexible working – Development Pathways offers employees flexible work hours
• Generous time off – recharge with 30-holiday entitlement plus public/bank holidays
• Excellent health and well-being provision – access to the company private health care scheme (after the satisfactory completion of the probationary period), pension scheme, long-term sickness benefits and Employee Assistance Programme
• Group Life Insurance 
• Commitment to professional development opportunities – we encourage our staff to participate in professional learning and development
• Provision of a company laptop
• Yearly working at home allowance
• Reward Scheme for involvement in winning bid work.

How to apply

We invite interested candidates to please apply for the post by including all of the following:

1. A cover letter explaining why you are applying for this position, and how you would meet the selection criteria for the post of Programme Officer
2. A detailed CV (curriculum vitae) specifying your qualifications, education, and relevant work experience
3. All applicants will be required to specify if they have the right to work and live in the UK. If you are currently on a visa, you must specifiy type and expiry date.  

Closing date for this post will be the close of business on the 10th September 2025.

Applications should be submitted by email.

Applications will be reviewed on a rolling basis and we retain the right to close this role without notice. So, if you are interested, please apply early.

Due to the high number of applications expected, unfortunately only short-listed candidates will be contacted.

Applicants, please note the Privacy Notice on our website.

Development Pathways is an Equal Opportunity Employer. We celebrate and support diversity and are committed to providing a work environment that is inclusive and free of discrimination and harassment. All employment decisions are based on individual qualifications and abilitie without regard to race, colour, religion, age, sex, sexual orientation, gender identity, national origin, family or parental status, or disability status.

Join the team shaping Kilburn’s future!
South Kilburn Trust is seeking a dynamic, personable Operations Manager to activate and run two exciting new community spaces: a beautiful Victorian school transformed into affordable workspace, and a new environmentally conscious event hall in the heart of Kilburn.

You’ll be part of a passionate team dedicated to creating places where people connect, celebrate, learn and grow — whether at a community wedding, a business skills event, or in day-to-day use of our studio spaces.

We're looking for someone with heart and hustle — someone who can manage buildings, programme events, build networks and relationships, and promote spaces that reflect Kilburn’s rich past and its bold future.

Reporting to: CEO

Benefits: 25 days annual leave and bank holidays. Company Pension Scheme. Flexible working*.

Location: South Kilburn, London (mostly in-person)
Expected Start Date: September 2025

About South Kilburn Trust

South Kilburn Trust (SKT) is a Community Development Trust working to improve the lives of residents in an area of London that is undergoing a long-term physical regeneration. It is the role of the Trust to identify the needs of local people and to advocate for them. The trust is assuming management of two key local assets: 78 Granville Road, a new affordable workspace comprising of studios for local start-ups, freelancers and social impact businesses, fixed desks for hire, with an event space ideal for enterprise events, networking, and community training and a new high-spec environmentally conscious event hall all in the heart of Kilburn.

Job Description

Job Purpose

To lead the operational delivery, activation, and ongoing management of two new public-facing community assets: an affordable workspace and a smart, environmentally sustainable event space. You will balance access, quality, and sustainability by ensuring these spaces meet the needs of Kilburn’s dynamic and diverse community, while also generating revenue to support their long-term viability.

Key Responsibilities:

Space Setup and Launch

• Oversee handover and mobilisation of the affordable workspace and event hall as they are phased in between Sep–Jan 2025
• Liaise with Brent Council, contractors, and partners during transition and setup

Facilities and Operations Management

• Ensure buildings are safe, welcoming, well-maintained, and sustainably run. Manage contractors responsible for building maintenance and upkeep.
• Manage lettings, bookings, and contracts for both spaces including catering kitchen
• Monitor budgets and report on commercial activity

Workspace Activation

• Programme and deliver enterprise-focused activities in the affordable workspace
• Build a local network of entrepreneurs and facilitate community connections
• Manage and pre-let additional studio spaces opening Dec 2025

Venue Promotion & Community Engagement

• Market the event hall as both a community asset and revenue-generating venue
• Balance community events (weddings, cultural events) with corporate hires (Mon–Thurs)
• Ensure access and pricing remain fair, inclusive, and community-first

Strategy & Future Planning

• Contribute to visioning and strategic planning for long-term space management
• Help define the opportunity for an external operator post-2027 practical completion
• Support organisational learning and develop internal policies and procedures

Person Specification

Essential

Experience activating community or commercial spaces

Skilled in facilities and building management, and familiarity with CRM and booking systems.

Highly organised, able to manage projects end-to-end.

Confident engaging diverse community and commercial users

Proactive, personable and entrepreneurial

Comfortable working flexibly and responsively, including evening and weekend work.

Desirable

Knowledge of place-based regeneration or placemaking

Familiar with Victorian buildings or eco-design systems

Previous work in affordable workspace, social enterprise or hospitality.

Event promotion or grassroots marketing experience

Network in North-West London or cultural sector

Passion for arts, culture, and local heritage

SKT is committed to safer recruitment practices, and this role is subject to successful completion of references, DBS check and a six-month probation.

Finance Manager | 9 Months FTC | London | £40,000 - £45,000 | Hybrid - London

For a leading global NGO, we're recruiting an Interim Finance Manager for 9 months. Supporting the Senior Finance Manager and Director of Finance and IT, the Interim Finance Manager will oversee the month-end processes, balance sheet and income reconciliations, VAT returns, and budgeting and reforecasting process. Supporting the UK Finance teams, this role will consolidate management accounts and budgets at group level and provide support and analysis to help decision-making.

What you'll be doing:

• Preparation and posting of monthly journals and assisting the Senior Finance Manager in preparing management accounts, and investigating variances
• Overseeing the monthly management accounting for central support functions, acting as their business partner
• Monthly income processing and reconciliations
• Maintaining records on restricted funding
• Balance sheet reconciliations
• Monthly bank reconciliations and maintain fixed asset register
• Processing BACS payments to suppliers and compile VAT returns for sign-off
• Project work to include updating the fixed asset register, reviewing and optimising month-end processes and procedures, updating the payment processes, act as Audit contact for submitting files on the audit portal, and updating the finance manual / finance training

What you'll offer:

• AAT qualified or part-qualified accountant
• Proven experience in management accounting and reconciliations
• Experience in an international development charity or NGO
• Strong experience of Excel, and ideally Unit4 / Agresso.

________

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

Assistant Manager – Surbiton (Part Time)

Job description and person specification

Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers:

· Can this be stopped?

· How will I live my life?

Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population.

We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people.

We are Fight for Sight: we won’t stop until we: Save Sight. Change Lives.

We have a clear ambition and have the support of well-respected and highly engaged ambassadors. We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. You’ll be part of something impactful, we’d love to hear from you.

We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.

The Assistant Manager will play a crucial role in the future growth of our newly merged charity and the impact that we can achieve through partnership for people with sight loss.

Responsible to

Commercial Manager

Direct reports

Immediately responsible for recruiting and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities.

Working hours and contract

Permanent, part-time

21 hours, 3 days per week but flexible over a seven-day rota

Salary

£15,124 PTE,

Location

Surbiton

How to Apply

Please submit your CV and a covering letter with subject header – Assistant Manager – Surbiton (Part Time)

Your covering letter should include a supporting statement (max two pages) comprising why you think you are an ideal candidate for the role, what applicable experience you’ll bring and why you want to work for Fight for Sight? 

Closing date for applications: Rolling

Early applications are encouraged. We will be interviewing on a rolling basis; therefore, we will close the vacancy as soon as we have found the right candidate.

Important note: All applicants must have the Right to Work in the UK. Unfortunately, we do not have a sponsoring license for non-UK employees which means that if you do not have a current, valid UK working permit, please do not apply, as we will not be able to consider your application.

Role Responsibilities

Purpose of Job

· To coach, lead and manage a team of volunteers

· Drive sales performance to exceed targets, maximising cost efficiency

· Maximise shop profits through delivery of the retail strategy, including income, gift aid donor sign up and conversion, donations and other income generators.

· To achieve compliance with relevant regulation e.g., health and safety and safeguarding, whilst adhering to all policies and procedures

· To promote strong relations within the local community to enhance the profile and good name of the charity

Main Responsibilities

· To deliver shop income plan

· To achieve gift aid income objectives, donor sign up and conversion. Improving processes to deliver maximum value, coaching colleagues to success

· To support and manage volunteer pricing to ensure items are processed in line with policies and procedures, recognising and thanking the team for their contribution

· To develop a culture of ownership and follow up within own team and volunteers

· To adhere to safe, legal & secure requirements and standards for the shop, both front and back of house

· To induct, train and coach new colleagues, as evidenced through induction paperwork and development plans

· To role model and promote effective team communication, celebrating success and sharing best practice

· To liaise closely with the Warehouse Manager, Volunteer Manager and Commercial Manager

· To role model exceptional customer service to supporters and donors, providing feedback in a timely manner

· To ensure the highest standards of customer care and service are demonstrated by self, line reports and volunteers

· Promote, monitor and act on internal and external customer feedback

· To evidence effective local networking to generate donations and volunteer engagement, including local business and other stakeholders

· To monitor and check security of stock and debrief variances with the Commercial Manager

· To proactively assess own development needs and seek out development opportunities to enhance contribution to Retail objectives and operations

· To take ownership of good housekeeping for all areas of responsibility

· To accept responsibility and carry out any other task commensurate to the role

Person specification:

Skills, knowledge & experience

Sales and Profit

· Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the shop’s financial performance

· Foster a creative and entrepreneurial shop environment where team members seek to maximise income in new and innovative ways both within the shop and through a variety of channels, such as community events

· Manage the team to maximise income from Gift Aid on donated products

· Ensure that all of Fight for Sight’s financial procedures are adhered to and executed in a timely fashion by the shop team

Shop Floor

· Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop team

· Establish efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and Fight for Sight’s internal regulations regarding donated stock are adhered to

· Inspire the team to provide a great customer and donor experience, which enables Fight for Sight to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Area Manager within the agreed timeframes

· Empower the team to create original, appropriate and commercially successful visual merchandising displays, including shop windows

· Make sure that all procedures for the sale of new products are followed by the volunteer team (if applicable)

· Work with the Commercial Manager to ensure our shops are in good condition, maximise their potential and are fit for purpose

· Provide a safe and healthy working environment and ensure that all team members are aware of and operate within Fight for Sight’s health and safety policies and procedures, including waste management and customer safety

Leadership – Volunteers

· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.

· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.

· Connect the volunteer team with Fight for Sight’s work and help them to understand the value of their contribution

Leadership - Paid Staff

· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.

· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.

· Connect the volunteer team with Fight for Sight’s work and help them to understand the value of their contribution.

Management - being part of Fight for Sight

· Play active part in the charity, including attending and contributing to all-staff meetings

· Play a key role in enabling the shop to represent Fight for Sight and increase the knowledge of the local community about our mission and work

· Be accountable for the integration of the shop into the local community in collaboration with the shop team

· Empower the team to respond to all appeals and fundraising opportunities.

· Adhere to and enforce Fight for Sight safeguarding policies.

Other

· Required to adhere to Fight for Sight’s mission and values

· Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles

Personal qualities

· The ability to work under pressure whilst remaining calm and organised

· To be receptive to change and to act as a change agent

· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors

· To demonstrate a calm and logical approach to problem solving

· To consistently demonstrate a dedicated approach to the quality of customer service and team working.

· Comfortable working in a small team both strategically and operationally

· Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.

· Able to provide positive, dynamic, tenacious and flexible leadership at all times.

· Results-driven, able to measure and quantify own outcomes.

· Adaptable to changing landscape and evolving organisation.

· Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines

· Excellent verbal and written communication skills

· Highly organised with ability to plan effectively and allocate resources appropriately.

· An understanding of and commitment to London’s blind and partially sighted people.

Flexibility

The role description is a general outline of duties and responsibilities and may be amended as we grow. The post holder may be required to undertake other duties as may be reasonably required from time to time.

Employee benefits

We value our staff and volunteers and want to make sure that they are supported in their work. Other benefits we also offer are:

· A great team and a supportive culture

· Employer pension contributions matching up to 10%, and death in service cover

· Generous parental leave

· Flexible/hybrid working options

· Apprenticeships scheme, study leave and financial support for training & development

· Cycle to work scheme, eye test vouchers, and a staff loan scheme, access to an Employee Assistance Program

· An active Social Committee and staff events

Application & Interview process

See above (page 2) for How to Apply. Please note that we value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality. Therefore, please refrain from using AI tools, including ChatGPT, to produce your application materials. Applications drafted with the assistance of AI will be automatically rejected.

Successfully shortlisted applicants will be invited to interview online via MS Teams.

Accessibility

We believe in fostering an inclusive environment where all individuals, regardless of their abilities or circumstances, feel supported and valued. If you have any accessibility requirements or specific needs that you would like us to accommodate during the application process, please let us know. If you are unfamiliar with MS Teams and would like to familiarise yourself with the platform before the interview, we are more than happy to arrange a tech run-through to ensure your comfort and confidence.

Equal opportunities, diversity & inclusion 

Don’t meet every single requirement? At Fight for Sight we are dedicated to building a diverse and inclusive workforce, so if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have.

We have an inclusive and accessible recruitment process, including any adjustments required to support people from diverse community groups.

Other information

We draw your attention to some important policies that govern the research that our charity funds. You can find these on our website.

35 hours per week

Teddington, London Borough of Richmond

Ruils is run by, and for, disabled people. We exist to remove the barriers that prevent disabled people from living independent lives. Our vision is a society where all individuals have choice and control to live independently. We provide information, advice, advocacy, befriending and activities to our clients and their families.

We work with the Richmond General Practice Alliance (RGPA) and our local Primary Care Networks to deliver personalised care services: Social Prescribing and Proactive Anticipatory Care (PAC). This allows GPs and other health care professionals to refer patients to a Link Worker or Care Coordinator, who can work with the individual and connect them with services and activities in their community. We have a team of 15 Link Workers and Care Coordinators spread throughout the borough and in this role you will lead and manage the team.

The NHS Plan also highlighted the need to focus on the prevention of long-term conditions and reduce health inequalities faced by sections of society. You will also lead the delivery of ‘Health in Your Hands’ and a Community Health and Wellbeing Programme, which focuses on targeting localities that are facing health inequalities due to high levels of social deprivation.

You may currently be:

• Social Prescribing Link Worker looking for career progression
• Working in the voluntary sector and looking for career progression into a management role
• An allied professional with knowledge of personalised care services
• An experienced manager looking for a new opportunity in the field of health and social care.

Duties and Responsibilities:

• Leading and motivating a team of professionals with differing skills and experience to deliver high quality services meeting Key Performance Indicators.
• Being a key member of the Charity’s leadership team able to consider and discuss the wider aspects of the charity outside of your own direct responsibilities.
• Working with the RGPA contract manager and the CEO to set and monitor targets for each project/service and identifying and resolving any issues that arise.
• Strong project management skills – able to set up projects, processes and communicate these clearly to the wider team.
• Creating coherent and comprehensive reports for stakeholders by analysing and collating data from different sources.
• Working on your own initiative and with minimum day to day supervision to achieve agreed goals and targets.
• Attending meetings and events, communicating effectively with a variety of individuals including health professionals and other organisations in the voluntary sector.
• Being responsible for the recruitment, selection, induction and training of new permanent or temporary staff.

What we can offer you:

• A vibrant and interesting work environment – every day is different
• An experienced and supportive leadership team
• Training and development opportunities
• Flexible working
• Kind and caring colleagues who work as a team
• A cycle to work scheme
• An employee assistance programme (EAP)

We operate a Guaranteed Interview Scheme; we will guarantee an interview to all disabled applicants who meet the essential criteria for the post. Please state in a cover letter if you wish us to consider you for this guaranteed interview scheme.

To apply for the role, please send your CV and covering letter outlining how you meet the key requirements for the role (as outlined above). If you would like a full Job Description to aid your application, please request this, as detailed in 'How to Apply'.

Closing date: 23rd September 2025.

Face-to-face interviews will take place during the week commencing 29th September 2025.

At Makani, we are passionate about working with women seeking sanctuary to overcome trauma, fight for rights, and to transform lives and the world around us. Our vision is a world of freedom, equality and dignity for all refugee women and girls. 

WHAT WE DO

We work in Lebanon with Syrian and Palestinian women, and in the UK with women from all over the world. 

Our arts projects include theatre and craft therapy, filmmaking and feminist embroidery. We also facilitate access to training, education and income generation opportunities, and run workshops on parenting support and on women’s rights in a context of rights for all. 

Our flagship Oshana project provides refugee women in Lebanon with a dignified income, a supportive community, and a creative outlet for trauma through embroidery and crochet - and has built a reputation for beautiful design and impeccable craftsmanship. 

We are a young but ambitious organisation that is transforming the lives of hundreds of refugee women and their families in Lebanon, and dozens in the UK. We have rapidly grown over the past three years, with an accompanying increase in income. 

WHO WE ARE

Makani was founded in 2022 and officially registered as a charity in June 2024. One of our co-founders has her own lived experience of displacement; both have worked for many years supporting women who have been forced to leave their homes. 

We now have two staff in the UK and four in Lebanon. We work from home with occasional meetings in London for UK-based staff. As Finance and Administration Manager, you will join us as our seventh staff member, a key member of the team.

As a charity with a strong emphasis on mental health, we foster a supportive and inclusive working environment. We are friendly and flexible. Our team members enjoy working with Makani because we care about each other and are passionate about what we do.

Makani means ‘my place’ in Arabic. We gave this name to our charity as we want to create a space which women who have been forced to leave their homes, or who have felt dispossessed by society, can call their own. Could Makani be your place too?

THE ROLE

We are looking for an experienced and dedicated Finance and Administration Manager to lead on developing and maintaining our financial and organisational systems, enabling Makani to increase our impact on the lives of refugee women. 

Position: Finance and Administration Manager

Contract type: Permanent - but also open to applications on a consultant basis

Responsible to: Director of Operations

Location: Home-based, with occasional meetings in London (transport costs covered)

Hours: 20 hours per week, core hours to be agreed upon appointment, flexitime-friendly

Salary: £35,000 per annum pro rata (£20,000 for the 20 hour week)

Annual leave and benefits:

28 days annual leave pro rata (not including bank holidays)

Company pension with matched contributions of at least 3% after probation passed.

KEY ROLE RESPONSIBILITIES

Finance

• Work with the Executive team to set and monitor annual budgets

• Record all financial transactions using accounting software (Xero)

• Record and track multiple restricted and unrestricted grants from a range of donors

• Prepare and present quarterly management accounts for the Board

• Prepare end-of-year accounts 

• Oversee payroll and ensure timely invoice payments

• Ensure the charity complies with the financial requirements of the Charity Commission, HMRC and other bodies

• Develop and maintain financial procedures and internal controls

• Liaise with external accountants or auditors for the preparation of annual accounts and statutory reporting

• Monitor cash flow and support the Director of Operations in maintaining financial sustainability

• Work with colleagues to prepare budgets and financial reports for funders

• Contribute to development of funding bids, with Executive Team.
   

Administration & HR

• Support the board and senior staff to maintain and update charity policies (safeguarding, finance, HR, etc.)

• Support the board to develop HR processes to ensure legal compliance 

• Organise and minute quarterly trustee meetings

• Book travel and support with other logistics as needed

• Other administrative tasks as relevant and appropriate
   

ROLE REQUIREMENTS

You will have:

• Proven experience in charity financial management, including restricted/unrestricted funding

• Familiarity with or willingness to learn Xero accounting software

• Familiarity with UK charity accounting and reporting standards

• Strong organisational and administrative skills

• Ability to work independently and remotely and to communicate well in a small team

• Understanding of good HR policies and practice for small charities 

• Understanding of or willingness to learn about other key areas of compliance such as data protection 

• Commitment to Makani’s mission and our feminist and anti-racist values

And it's desirable but not essential that you have:

• Experience of preparing funding bids and financial reporting to funders 

• Experience of working in a charity with some overseas operations

TO APPLY

To apply, click the CharityJob Apply button below.

You’ll be asked to submit a CV and a cover letter outlining your experience and suitability for the role.

• CV - no more than two sides A4.
• Cover letter outlining your experience and suitability for the role - no more than two sides A4.

First-round interviews will take place in the week commencing 29 September; final interviews may take place after that if required.

Closing date: 18:00 on 19 September 2025

Makani is an equal opportunity employer. We encourage candidates of all backgrounds to apply.

Interim HR Manager - Medical & Community Care (West London)Location: West LondonContract Type: Interim (3-6 months, with potential for extension)
Salary: Competitive, dependent on experience
Start Date: ASAP

About the Organisation

This interim opportunity sits within a well-established medical organisation delivering integrated primary and community care services across West London. The organisation is known for its collaborative, multidisciplinary approach and commitment to patient-centred care. The HR function is undergoing a period of strategic development, with a focus on workforce engagement, compliance, and operational excellence.
Role OverviewWe are seeking a highly experienced HR Manager with a strong NHS background to lead and support HR operations across clinical and non-clinical teams. The successful candidate will bring deep knowledge of NHS employment frameworks and demonstrate agility in managing workforce challenges in a fast-paced healthcare environment.

Key Responsibilities

• Lead HR operations across multiple medical and community care sites in West London
• Provide expert guidance on employee relations, case management, and wellbeing initiatives
• Support recruitment, onboarding, and retention strategies aligned with NHS and healthcare sector standards
• Drive workforce planning, including skill mix reviews and succession planning
• Partner with senior leadership on organisational development and change management projects
• Ensure compliance with employment law, safeguarding protocols, and NHS frameworks
• Champion equality, diversity, and inclusion across all HR practices
• Act as a key liaison with trade unions, regulators, and external stakeholders

Candidate Profile

• Extensive experience as an HR Manager or Senior HR Advisor within the NHS or a comparable healthcare setting.
• Strong understanding of primary care, community services, and multidisciplinary workforce structures.
• CIPD qualified (Level 5 or above) or equivalent NHS experience.
• Excellent interpersonal and stakeholder management skills.
• Ability to work autonomously and influence at all levels.
• Strong analytical and problem-solving capabilities.

Desirable

• Prior experience in an interim or transformation-focused HR role.
• Familiarity with ESR, NHS Jobs, and other healthcare HR systems.

What you'll get in return
Flexible working options available.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

The work we do at Money and Mental Health has a real impact for people with mental health problems. As a core part of our charity, the Mental Health Accessible (MHA) team is on a mission to make everyday essential services – like banking, energy, water and telecoms – genuinely accessible for people experiencing mental health problems.

We do this by working directly with firms – and we’ve worked with leading providers from across essential sectors, including Lloyds Banking Group, HSBC UK, Nationwide, Co-operative Bank and Ovo. 

Whether it's a full MHA accreditation, or bespoke consultancy on inclusive service design, reviewing customer communications or amplifying the voices of people with lived experience within processes, every part of what we do drives real, systemic change.

We’re looking for a proactive, passionate and detail-oriented Strategic Partnerships Officer to support the growth and delivery of our consultancy work, within the Mental Health Accessible programme. This role is ideal for someone looking to build an impact-driven career in consultancy, project management or partnerships, with hands-on involvement across business development and client relationship management.

If you're passionate about mental health, social justice and using evidence to improve lives, we’d love to hear from you.

Key tasks in the role will include: 

• Project management & delivery: Assist in coordinating client-facing consultancy projects, ensuring clear timelines, responsibilities and smooth cross-functional collaboration.

• Business development: Support new business pipeline growth, help draft pitches, conduct outreach and build relationships with potential and existing clients.

• Copywriting & communications: Draft, edit and proofread consultancy outputs, proposals and social media content to ensure clear and accurate messaging.

• Meeting & record management: Organise internal and client meetings, maintain accurate documentation including agendas, notes and follow-ups.

• Reporting & analysis: Contribute to internal reporting on business development and financial forecasts, tracking metrics and targets.

• Administrative & organisational support: Assist senior leaders and other teams within the charity to deliver our programme of research and consultancy work.

Location: We welcome applicants from across the UK. We are based in east London, with London colleagues working from the office twice a week. This post can be offered to non-London applicants, with twice monthly travel to our London office. The salary is the same for both London-based and non-London based applicants, who are expected to fund their own travel costs to the office. The office is wheelchair accessible, with accessible lifts, toilets and showers.

Hours: This role is offered as a full-time position (37.5 hours per week) or part-time (minimum 30 hours over 4 days a week). The charity has a flexible working policy with core hours of 10am - 3pm and remaining contracted hours distributed throughout the week flexibly. 

About Vision Action

Vision Action, formally Vision Aid Overseas, is a UK-based charity, with a focus on fighting poverty by transforming access to eye care services in lower- and middle-income countries in Africa. The charity was established in 1985. Our work focuses on the development of services for uncorrected refractive error and primary eye health. Uncorrected refractive error is the world’s leading cause of avoidable visual impairment, with an estimated 670 million people affected worldwide. We develop programmes that integrate training, primary eye care, school eye health and facility developments into national and regional eye care plans, seeking always to be responsive to local need. In this way, we help children to learn and adults to earn so that they can provide for their families. Currently, the organisation has programmes operating in Ethiopia, Ghana, Zambia, and Sierra Leone.

We need great people to help us on this journey. You do not need to have a public health, eye care or charity sector background to work with us. We need our people to be self-starters, innovators and able to get on and work with people from diverse cultures and backgrounds.

Job Purpose

Vision Action seeks a highly dynamic individual for a one-year fixed-term contract, with the possibility of an extension. The position is part of the management team, and the post holder will be expected to lead on the financial accounting, management accounting, and budgeting for the organisation as well as taking forward some strategic finance and operations projects as we expand our programmes in existing countries. The individual will also be expected to support the Co-CEOs with administrative, compliance and IT related tasks.

The position holder is required to comply with all of Vision Action’s policies and procedures, including Vision Action’s Safeguarding policy.

The successful applicant must have the right to work in the UK.

Functions / Key Responsibilities:

1. Finance

• Maintain a strong control environment, ensuring accounting records are complete and accurate.

Financial accounting

• Prepare annual statutory accounts in accordance with SORP 2015.
• Prepare for the annual external audit and host auditors ensuring the audit process runs smoothly. This includes supporting Vision Action’s country offices in hosting their respective audits.
• Ensure annual statutory accounts are finalised and submitted to Companies House and the Charity Commission by the appropriate deadlines.

Management accounting

• Coordinate the month-end process with the Finance Officer (UK) and Programme Finance Lead, and review transaction postings.
• Prepare monthly management accounts with cash flow forecasts, modifying the format as needed to suit the preferences of senior management and the Board of Trustees.
• Prepare the annual organisational budget and mid-year reforecast.
• Improve existing budget templates to enable straightforward and transparent budgeting for donors.

Support to country offices

• Collaborate with the Programme Finance Lead on a monthly basis to reconcile intercompany accounts, ensuring that reconciling items are cleared promptly.
• Support country office teams in fulfilling any reporting and financial compliance requirements.
• Conduct internal process reviews (internal audits) of country offices where required.
• Review the bi-weekly payment runs for the UK office and the monthly country office fund requests, ensuring cash flow planning is in place for these payments.
• Ensure asset registers are maintained appropriately.

2. Administration

• Support staff in conducting procurement in line with Vision Action’s procurement policy.
• Assist with preparation for quarterly Board meetings.
• Support office management tasks.

3. Other

• Review and develop existing policies and procedures (e.g. the Finance Manual).
• Conduct staff training on relevant policies and procedures.
• Any other task reasonably requested by your line manager.

Person Specification

Competencies
Essential

• Delivering Results: Dynamic self-starter able to work independently within a small entrepreneurial team.
• Process improvements: Continual review financial processes and identifying areas for improvement.
• Time Management: Ability to work under pressure and meet tight deadlines.
• Collaborative: Able to work closely within a small team in the UK and overseas.
• Cultural Sensitivity: Adaptable and sensitive to working patterns and styles in diverse cultural contexts.
• Accuracy: Excellent attention to detail and a high level of accuracy.
• Leadership and Management: Lead by example and support colleagues.

Qualifications and experience
Essential

• CCAB fully qualified accountant or finalist, proficient at using MS Office (Advanced Excel)
• Minimum of 5 years’ relevant experience in a finance role.
• Preparation of financial accounts.
• Preparation of financial information for senior leadership.
• Preparation of information for and hosting of external auditors.
• Organisational budgeting.
• Budgeting for and reporting to donors.
• Setting up reporting systems to ensure accurate and transparent financial reporting to donors.
• Establishing financial controls and systems.
• Using accounting packages.
• Fluency in spoken and written English.
• Right to work in the UK.

Desirable

• Experience of working in an international charity.
• Preparing charity accounts in accordance with SORP 2015.
• Preparing financial information for Board members.
• Involvement in a financial systems upgrade.
• Conducting internal audits.
• Using QuickBooks.
• Experience of working in international development.

Retail Administration and Systems Manager

Salary£49,500 per annum

LocationLondon

Weekly Hours35

The Vacancy

Job Title: Retail Administration and Systems Manager

Location: London

Salary: £49,500 per annum

Weekly Hours: 35

Reference: YMC1134776

Lead systems. Drive change. Support young people.

Make an impact with your skills — help us change lives through retail.

At YMCA England & Wales, our retail network is more than a chain of shops — it’s a lifeline that funds our life-changing work with young people and communities across the country. Every item sold helps us deliver vital services, and now we’re looking for a skilled Retail Administration & Systems Manager to help us grow our impact even further.

This is an exciting opportunity to join our leadership team and take ownership of the central Retail Administration, Systems, and Technology function. Reporting to the Head of Retail, you’ll be responsible for ensuring that our shops, systems, and processes run seamlessly. From managing our EPOS and Gift Aid platforms to coordinating property administration and supplier contracts, you’ll play a central role in keeping our retail operation efficient, compliant, and sustainable.

What you’ll do

In this role, you will:

• Oversee all central retail systems, ensuring business continuity across EPOS, Gift Aid, telecoms, broadband, and more.
• Lead on compliance with key regulations, including GDPR, PCI DSS, and HMRC Gift Aid rules.
• Manage estates administration, from business rates and utilities to property repairs and insurance claims.
• Deliver operational and financial reporting to support informed decision-making by senior leaders.
• Coordinate store openings and closures, covering everything from IT set-up to property administration.
• Negotiate supplier contracts, secure best value, and resolve issues quickly.
• Lead, develop, and inspire a small team, creating a culture of collaboration and excellence.

What you’ll bring

We’re looking for someone with proven experience in administration management, retail systems, estates administration, and supplier relationship management. Strong leadership skills are essential, along with confidence in data, reporting, and project coordination. You’ll be highly organised, adaptable, and enthusiastic, with excellent communication skills to engage colleagues, suppliers, and stakeholders at every level.

Why join us?

This isn’t just a systems role — it’s a chance to make a genuine difference. By strengthening our retail operations, you’ll directly help generate more income, reach more customers, and change more lives. In return, you’ll receive:

• Competitive salary
• 30 days holiday + bank holidays
• Contributory pension & life insurance
• Health benefits including GP24/7 and employee assistance
• Development opportunities, including leadership training
• Access to national & international events

Apply now and use your skills in a role where every day, your work helps build brighter futures across England and Wales.

Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.

Harris Hill are delighted to be working with a national charity to recruit for an Acquisition Manager in order to lead the growth of the charity individual giving and membership programme, attracting new supporters, reactivating lapsed donors, and ensuring everyone who joins the organisation has an outstanding experience.

This is a high impact role where you’ll drive the development of innovative acquisition strategies across a range of channels including digital, face-to-face, telephone fundraising, weekly lottery, and lead generation.

You’ll take ownership of recruitment campaigns from concept to delivery, working with agencies, internal teams, and creative partners to reach new audiences and maximise income. Alongside this, you’ll analyse results, manage budgets, and continuously improve our supporter journeys.

This is also a leadership opportunity; you’ll line manage a small team, contribute to wider supporter engagement strategies.

To be successful, you must have experience:

•  Leading multi-channel acquisition campaigns (e.g. face-to-face, digital, telephone).
• Proven success recruiting and re engaging donors or members.
• Campaign planning, budgeting, and analysis.
• Experience using CRM systems and segmentation tools.
• Strong stakeholder and agency management skills.
• Excellent written and verbal communication.
• Line management experience.
• Ability to prioritise, multitask, and deliver under pressure.

Desirable:

• Professional fundraising or marketing qualification.
• Experience managing lotteries and raffles.

Salary: £41,061

Location:  Bath, hybrid working or remote

Contract: Permanent, full time 

Closing date: 19th September at 8am  

Interview: TBC

Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.