Development manager jobs in london
Westway Trust is seeking an enthusiastic part time Gardener who will take immense pride in the maintenance and development of the grounds and gardens across the Trust's 23 acres of land. You will be an effective, efficient and safety conscious gardener who ultimately will ensure the Trust's grounds and gardens and green spaces are always kept healthy and beautiful. This role will be critical to ensuring management of a vibrant, diverse and thriving estate.
Key responsibilities of the role include but not limited to:
- Gardening duties will include: Planting, monitoring the health of all plants and green spaces, watering and feeding plants, pruning trees and shrubs, fertilising and mowing lawns, weeding, dealing with pests and diseases, and keeping green spaces and walkways clean and clear of debris and litter / waste.
- Working as part of the Grounds and Gardens team to maintain and improve soft and hard landscaping on Trust land as directed.
- Assisting in keeping Westway Trust’s land clean and tidy and reporting any damage.
- Co-operating with the Facilities Team, Events Team and other Westway Staff to deliver support to events as part of the wider organisation.
- Welcoming volunteers and community groups onto the estate to learn from the Grounds and Gardens team.
- Ensuring all relevant Health and Safety standards are adhered to with regards to personal safety, and the safety of members of the public using the gardens.
- Being responsible for the proper use, maintenance and safe storage of all plant, machinery, tools and equipment such as leaf blowers, strimmers, hedgecutters, graffiti removal equipment and mowers.
- Undertake planned and unplanned garden maintenance work on Trust grounds as directed.
- Engaging positively with the public and the diverse community in North Kensington and in accordance with our Equalities policies.
Knowledge and Experience:
- Experience as a gardener.
- Good communication skills and team working skills.
- Ability to work using initiative and be proactive, reliable and flexible.
- Good knowledge of plants, horticulture, horticultural processes and good plant identification skills.
- Practical ability to use and maintain tools.
- Experience of working in public open spaces.
- Knowledge of relevant health and safety procedures.
- Experience of managing greenhouse/indoor plants and plant propagation.
- Knowledge of pests and diseases and how to eliminate them.
- Demonstrable commitment to biodiversity and improving green spaces.
- Demonstrable understanding of the needs of diverse communities and a commitment to equality of opportunity.
Desirable:
- Driver’s license
Benefits of working for Westway Trust:
- Great location in the heart of Portobello, North Kensington
- Investor in People (IiP) employer
- Generous holiday entitlement of 25 days (pro-rated for part-time staff) per year + statutory bank holidays
- Free gym membership at health club one minute walk from the office
- Pension scheme
- Life Assurance
- Sick pay scheme
- Season ticket / bicycle loan
- Free eye test voucher
The application deadline is Sunday 14 September 2025 when applications will be reviewed and shortlisted for interview. However, we reserve the right to close the application early. An early application is strongly recommended.
We exist to work together with the local community to enable North Kensington to thrive.





The client requests no contact from agencies or media sales.
About Us
Animal Welfare Investigations Project (AWIP) is embarking on an ambitious five-year strategy to become a membership-first organisation, empowering thousands of animal advocates to join us in protecting animals from harm.
As part of this transformation, we’re seeking a compassionate, organised, and proactive Membership Services Officer to be the first point of contact for our members and supporters, ensuring every interaction is warm, helpful, and leaves people feeling valued.
About the Role
This is a key supporter-facing role where you will:
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Be the friendly first point of contact for members and prospective members via phone, email, and other channels.
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Handle inbound and outbound calls, including proactively reaching out to members to address cancellations, encourage upgrades, or convert cash supporters into ongoing members.
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Maintain accurate supporter data, preferences, and interactions in Salesforce CRM.
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Collaborate with our Digital Marketing Officer, Data & CRM Officer, and Gifts in Wills Officer to nurture relationships and move supporters through their journey, ensuring that every member feels appreciated and connected to our mission.
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Support the Marketing and Communications team with occasional wider projects, such as campaigns, virtual or in-person events, or member engagement initiatives.
About You
We’re looking for someone who is:
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Compassionate and member-focused, with a genuine desire to make every interaction count.
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Highly organised and detail-oriented, able to manage multiple tasks and maintain accurate records.
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Confident and professional on the phone and in written communication.
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Comfortable with outbound calling — experience in telephone fundraising or supporter upgrade calling is desirable.
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Able to work both independently and as part of a team.
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Comfortable with technology, ideally with some experience using CRMs (Salesforce experience is a bonus).
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Experienced in supporter care, customer service, or a similar role (desirable but not essential).
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Aligned with AWIP’s mission, with a strong commitment to animal welfare and, ideally, a cruelty-free lifestyle.
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Able to maintain strict confidentiality at all times.
Key Details
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Hours: 16 hours per week, Monday–Thursday, 10:00 AM – 2:00 PM
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Salary: £11,885.71 pro-rata (£26,000 FTE)
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Contract: 12-month fixed-term contract, with potential for a permanent role
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Location: Remote (must be based in the UK)
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Additional hours: May be available for outbound campaigns, depending on business needs
What We Offer
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The opportunity to be part of a growing, mission-driven organisation making a global impact for animals.
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A supportive, values-driven team environment.
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Training and development opportunities.
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Fully remote working environment.
The Animal Welfare Investigations Project investigates organised animal cruelty and rescues animals.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
Sense is recruiting for a Supporter Services Assistant to join our fantastic Engagement Team in Kings Cross, London on a hybrid basis.
The successful applicant will play vital part in the Engagement Department and the charity as a whole – it makes sure that supporters have an outstanding experience of supporting Sense and know how much they are valued. Your daily task’s are varied with a mixture of in-and-outbound calling, combined with essential administrative tasks like income processing or capturing important information about Sense’s supporters and their motivations to support the charity.
The main duties and responsibilities include:
- Accurately processing fundraising income, including cheques and cash, vouchers (CAF, KKL) direct debits, payroll giving and from online donation platforms (Just Giving, Virgin Money Giving, Facebook) within agreed timescales and in line with provided procedures.
- Create or amend supporter records on Sense’s Raisers Edge database, ensuring that all interactions between charity and supporter etc are recorded accurately and in line with best practice GDPR.
- Identifying opportunities for supporters to further engage with Sense and promoting them as appropriate to help deliver Fundraising department targets (such as sharing a supporter story with our Comms team).
- Work with other fundraising teams to ensure relationships with supporters are managed effectively, both by responding to enquiries promptly and by working to the agreed supporter communications plan. There is also the expectation to attend other teams’ meetings i.e. Community, Events, Philanthropy to understand what activity is happening across the charity.
To succeed in this role, you will have:
- Previous experience of working in a customer or supporter service environment
- Administrative experience in a busy office environment
- Experience of using Raiser’s Edge or similar Customer Relationship Management database
- Outstanding customer service, an excellent telephone manner and ability to understand team needs to prioritise workloads effectively.
- Excellent attention to detail, especially when entering data.
- Good working knowledge of MS office, including Word, Excel and Outlook.
For a full job description and person specification please see the link below.
About Sense
We believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a disability confident leader.
Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.
To apply
Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the candidate guidelines, job description and person specification (found at the base of this advert) before applying.
Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.
Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependant on the nature of the role.
For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.
No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.
JCWI are looking for an Advocacy and Communications Director
Location | London N7 and flexible hybrid working
Reports to | Executive Director
Direct Reports: | Advocacy and Communications Team (currently 4 members)
Who we are
The Joint Council for the Welfare of Immigrants (JCWI) is an independent charity established in 1967. For over 57 years, we have promoted our vision of a society in which people can live safely and are treated with equal dignity and respect, regardless of where they are from or how they came to the UK. To achieve this, we provide legal advice, representation and holistic support to migrants experiencing injustice, poverty, and discrimination; we undertake parliamentary advocacy and expert policy analysis; we speak out and challenge damaging and discriminatory media narratives about immigration; we use law as a tool of resistance; we work in solidarity with migrants and grassroots groups, and we build campaigns that work towards a fairer approach in immigration and asylum law and policy. We root all aspects of our work in humanity, compassion, anti-oppression and anti-racist values, taking an approach that radically challenges the way that things are to build a new and better world for migrants.
Role purpose
This is a new role, where the director will bring together the work of the Advocacy and the Communications teams to lead JCWI's campaigns. The Director leads JCWI’s campaigns and community organising; policy and parliamentary advocacy; working in alignment with directly impacted communities and partners within and beyond the migration sector. The Director builds and maintains strong relationships with key stakeholders, and ensures the organisation’s collective expertise influences political debates and the public narrative on migrants’ rights and racial justice.
The role provides strategic leadership for JCWI’s campaigns to drive forward positive change for migrant rights in an increasingly hostile political climate, and supports a wide range of work building campaigns, coalitions and networks to advance migrant justice, ensuring that JCWI is a generous and collaborative partner, working in solidarity with all groups, including grassroots and community groups, unions, faith groups and NGOs.
The Director provides line management and strategic leadership to the Advocacy and Communications Team, overseeing the direction of the team, overseeing the teams' work and ensuring close, collaborative working relationships across all teams.
The Director is a lead spokesperson for the organisation, representing JCWI and our values at public forums, in the media and within coalitions. They will set the narrative and agenda for public discourse on migrant rights and border reform, lead the organisation’s long-term digital outreach and engagement work and support the team to create compelling and accessible content, driving traffic to our digital channels and converting this into successful supporter and donor recruitment and engagement strategies. They maintain the visibility of JCWI and its messages and protect & promote JCWI’s reputation as a leading voice in the discourse on migration, rights, and racial justice in the UK.
JCWI has a proud history of leadership from racialised people and people with lived experience of the immigration system, and therefore we strongly encourage applications from people with lived experience of the immigration system and are representative of the communities we work with.
Leadership
- Anti-oppression: Ensure that JCWI’s work remains situated within a wider movement against racism and oppression, and that our strategies better centre and support grassroots and community groups and people directly impacted by border violence, by maintaining and building strong relationships with migrant-led and racial justice organisations
- Senior Leadership: Collaborate with other members of the Senior Leadership Team (SLT) to deliver the organisation’s five-year strategy, ensuring we live our core values
- Strategic Leadership: Support the Advocacy and Communications Team to develop, implement and review effective strategies for all policy, advocacy, campaigning, and community organising work. These strategies will cohere with JCWI’s legal work, and aptly respond to an evolving political landscape, by knowing which levers to pull when in order to build power and influence
- Line management: Support all direct reports with regards to well-being and development, through one-to-one supervision, guidance and long-term work planning, ensuring staff have autonomy over their work, with their skills, expertise and strengths valued, and embodying a non-hierarchical approach to line management
- Positive culture: Embody and embed a positive and healthy working culture within the Advocacy and Communications Team and across the organisation, which includes fostering a safe space for learning and growth, maintaining a positive work-life balance and collaborative work ethos
- Monitoring, Evaluation, and Learning: Work with the Grants Manager to develop and maintain improved Monitoring, Evaluation, and Learning systems, set targets and measure outputs within the Advocacy and Communications Team which cohere with the organisation as a whole and our collective strategic objectives.
- Collaboration: Maintain and foster strong intra and inter-departmental relationships at every level, ensuring collaboration and open communication to deliver our organisational objectives
- Spokesperson: Represent the organisation as a lead spokesperson in public forums, in coalitions, on broadcast, and in print media
- Team development: Support the Team to grow through continuous investment in training, learning, and development, with people from racialised and marginalised backgrounds meaningfully supported against any structural barriers they may face. Manage recruitment for the Advocacy and Communications Team, encouraging better representation at JCWI, including increasing the number of people from racialised and marginalised backgrounds, especially those with lived experience of the immigration system
- Financial planning: Work with the Operations Team to ensure the budget for JCWI’s advocacy work is effectively planned for and managed, and that the team is appropriately resourced
Policy, Advocacy and Campaigns Work
- Lead on JCWI’s core campaigns, driving forward policy, advocacy, and campaigns outputs, and ensuring the campaigns centre the views and experiences of people with lived experience
- Lead on JCWI’s ‘reactive’ policy, advocacy and campaigning work in response to an ever-changing and increasingly hostile political landscape, representing JCWI in coalitions and developing sound policy and political analysis on key threats facing migrant communities, including but not limited to: refugee rights, human rights protection, the hostile environment, Windrush, digital justice, detention, and family reunion.
- Represent JCWI at meetings and events with key decision makers, including parliamentarians, policymakers and other organisations in the sector, to make the case for policy change, influence narratives, and hold those in power to account in solidarity with communities at the sharpest end of UK immigration controls
- Work closely with the Legal Directors and wider team to ensure our casework and outreach informs JCWI’s advocacy work, and to together identify opportunities for public-interest litigation relevant to JCWI’s campaign priorities
- Ensure JCWI’s Lived Experience Strategy is embedded into the Advocacy and Communications Team’s ways of working and oversee the implementation of the Strategy across JCWI with the support and collaboration of the whole organisation.
Public Campaigns, Outreach and Engagement Work
- Lead, develop, implement, and review effective strategies for communication and engagement work across traditional, digital and paid media
- Support a proactive, safe culture that identifies, creates, and jumps at opportunities to increase JCWI’s impact
- Work with the Communications team to ensure their input is incorporated into organisational strategy and ensure communications strategies support both strategic campaigns and broader organisational objectives
- Support our traditional press and digital engagement work to ensure JCWI is at the forefront of public discourse on migrant rights and border reform
- Work closely with the Legal Directors and wider team to ensure our casework and outreach informs our external communications
- Grow and engage JCWI’s audiences, ensuring a consistent tone of voice and brand across outputs and channels and influencing public discourse in support of flagship campaigns
- Set quantifiable targets and have a strong understanding of reporting, evaluation and measurement of comms outputs.
- Ensure the voices of JCWI’s service users, our grassroots partners and community-based campaigners with lived experience of the sharpest end of the border regime/immigration controls borders are elevated and supported.
- Provide oversight on written and multimedia outputs, including comments, pitches, editorials and digital content, reviewing and quality assuring for sign-off, and ensuring spokespeople are well trained and well briefed before engaging with the media
- Support reactive or ‘breaking news’ work and ensure rotas (including out-of-hours rotas) for media and press are well managed
Person Specification – Advocacy and Communications Director
The ideal candidate has experience:
- In a management or leadership role (essential)
- Developing and implementing campaigns on migrants’ rights, racial or social justice issues (essential)
- Working with complex policy issues in a highly politicised setting (essential)
- Engaging both digital and traditional media in a strategic way for campaigns or public narrative change (essential)
- Developing and implementing long-term, strategic plans which are rooted in firm values and visions (essential)
- Working collaboratively and building strong relationships with individuals and coalitions (essential)
- Working meaningfully with communities and people who have lived experience of oppression (essential)
- Lived experience of the immigration system, or from a racialised or marginalised background (desirable)
- Working in immigration, asylum, and/or human rights law (desirable) or willingness and ability to learn (essential)
- Developing, supporting, or implementing plans for supporter recruitment & mobilisation (desirable)
NB: experience may be in a paid or unpaid capacity, and includes work undertaken in a range of organisational forms, which includes but is not limited to non-profit organisations, political campaigns, trade unions, community and grassroots groups, and organising movements
The ideal candidate is:
- Committed to defending and furthering the rights of all people who move, and embodies wider anti-oppressive values and practices, including anti-racism, queer and trans liberation, gender justice, class solidarity, and the importance of an intersectional approach to social justice
- Recognises the value of legal representation when used as a tool of resistance, and is committed to legal aid as fundamental to access to justice
- Someone who proactively collaborates with others and nurtures and develops relationships both internally and externally, seeing the value in the diversity of skills and methodologies that drive organisations and campaigns forwards
- A strategic thinker who is politically astute, has an advanced understanding of the political landscape as it relates to migrants’ rights and racial justice and can identify threats and harness opportunities when working on politically contentious issues
- A relationship-builder, able to support their Team and the organisation by building and maintaining relationships with external partners, including with key media
- Creative and innovative, and eager to encourage and support others’ creativity
- A person who comfortably deals with new and complex information, digesting this quickly and simplifying nuanced policy or legal issues for a range of audiences
- An excellent written and verbal communicator, able to produce written outputs and review or edit drafts for quality, consistency and accessibility, and also represent the organisation at key events, meetings and in the media clearly and persuasively
How to apply
Please submit your CV and a covering letter (no longer than 2 A4 pages) which outlines your suitability for the role as set out in the job description and how you meet the person specification above, via our website.
DEADLINE:
Submission of CV and covering letter | 11.30pm 28th August
We’ve been providing much-needed legal advice services to the people who need them most.


The client requests no contact from agencies or media sales.
Shape the Future of Finance at ABRSM
ABRSM is the UK’s leading music education body and a globally respected charity, supporting millions of learners and teachers across 90+ countries through world-renowned music exams, publications, and digital learning tools. With a turnover of approximately £50 million, ABRSM is undertaking an ambitious programme of digital transformation—modernising systems, operations, and ways of working to better serve its global community.
They are now seeking a dynamic Head of Transactional Finance to lead the evolution of finance operations and define the future of this function within a modern, collaborative finance team.
The Role
Reporting directly to the CFO, the Head of Transactional Finance as a pivotal leadership role that oversees payroll, accounts payable, and finance systems. It has a strong relationship to accounts receivable in an adjacent team. It’s a unique opportunity to lead a function through significant change.
You’ll be instrumental in driving automation, improving processes, and ensuring seamless integration between finance systems (UNIT4) and wider business platforms such as Microsoft Dynamics. This role is ideal for someone who thrives in a fast-paced, change-oriented environment and is passionate about delivering operational excellence and strategic impact:
- Driving automation and process improvement across transactional finance
- Managing the successful deployment and optimisation of UNIT4 and its integration with wider business systems (notably Microsoft Dynamics)
- Enhancing financial compliance, policy, and controls
- Ensuring underlying data is clean and timely for reporting
- Supporting change management across finance and the broader organisation
The Person
We’re looking for a confident and forward-thinking finance professional who thrives in change-oriented environments and wants to put their stamp on a high-impact function. You'll play a critical role in bridging systems, processes, and people—bringing structure, clarity, and innovation to a function that underpins ABRSM’s financial strength and strategic direction.
You’ll bring:
- A recognised finance qualification (ACA, ACCA, CIMA or equivalent)
- Demonstrated leadership in finance operations, including payroll and accounts payable
- A track record of managing or supporting finance system implementations and integrations (experience with UNIT4 is essential)
- Excellent project management and stakeholder engagement skills
- A mindset geared toward continuous improvement, digital transformation, and cross-functional collaboration
- The ability to shape and position transactional finance as a partner to teams such as financial accounting and FP&A
- This role is not for a pure systems accountant—but for someone who thinks systemically, understands how to embed finance within digital workflows, and can bring a modern, strategic lens to transactional processes.
Why Join ABRSM?
- This is a rare opportunity to lead change in an organisation with a global reach and a purpose-driven mission. You’ll have the autonomy to define the transactional finance function and be part of a broader transformation journey that’s reshaping how ABRSM delivers value internally and externally.
- A high-impact leadership role in a purpose-driven organisation
- The opportunity to shape and modernise finance operations
- A chance to contribute to a global mission in music education
- A competitive salary and benefits package including matched pension contribution plus 2% (employer contribution capped at 10%), 25 days annual leave plus Xmas closure days, Flexible and hybrid working arrangements.
- Contract: Permanent or 18-Month Fixed Term
- Opportunities for professional development and continuous learning.
- A collaborative and supportive work environment.
How to Apply
ABRSM are working in partnership with Hays Senior Finance to identify the right person for this role. Please contact Peter O’Sullivan at Hays if you have any queries, but the first step towards being considered is to make your application. If suitable, Peter will follow up with a call to discuss next steps.
Closing date: 30th August 2025
First round interviews: w/c 8th Sept
Second round interviews: w/c 15th Sept
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
London Borough of Westminster
This is an exciting opportunity in the Westminster Outreach and Befriending Service for a Family and Volunteer Support Worker to deliver family support and volunteer peer service to families and children under the age of 5, new parents and their families, across the London Borough of Westminster.
This service provides a programme of support for pregnant women and parents/carers which includes face-to-face befriending in the home and community as well as support by phone and video. The aim of the programme is to increase the resilience and emotional wellbeing of parents who are experiencing isolation and require emotional/practical support.
The Family and Volunteer Support Worker will work closely with the Team Leader and volunteers as well as the wider Westminster Outreach Service. The team works closely in partnership with Children’s Centres/Family Hubs, midwifery, health teams and mental health services. You must be able and willing to travel regularly around London Borough of Westminster.
About Us
Family Lives is a national charity with over four decades of experience in helping parents deal with the changes that are a constant part of family life. We provide targeted early intervention and crisis support to families online, via our national services or in the community.
Family Lives offers good flexible working opportunities including flexibility regarding days/hours worked for part time staff and an option to work from home when not working in the community. In addition, all staff start with 27 days annual leave, pro-rata, plus bank holidays. This increases with length of service.
Please visit our website to obtain the job description, full person specification, and the link to apply using our online system.
Please ensure that you cover all criteria on the person specification as this will be used for shortlisting purposes.
Please note that the vacancy may be closed earlier if we get enough applicants.
Closing date: Wednesday 27th August 2025. Interview date: w/c 8th September 2025.
Job purpose
The Executive and Operations Coordinator provides essential administrative, operational, and executive support to enhance the effectiveness of Toynbee Hall’s Advice Services directorate. This role combines high-level executive assistance including managing the diaries of the Managing Director and Deputy Director of Advice Services, coordinating communications, and preparing for meetings with operational support across finance, HR, onboarding, and general administration. Working closely with the finance team, HR, and advice teams, the Executive and Operations Support Officer raises and tracks purchase orders, processes invoice, reconciles credit cards, and ensures contracts and approvals are completed on time. They also provide flexible support across the directorate, assisting with logistics, meeting documentation, and crossteam coordination as needed. Reporting to the Deputy Director of Advice Services, this role plays a key part in ensuring seamless operations and enabling senior leaders to focus on strategic priorities and service delivery.
Scope of role
The role is task-managed by the Director of Advice Services and the Deputy Director of Advice Services
Key working relationships
Director of Advice Services, Deputy Director of Advice Services, Advice Services Senior Leadership Team, HR, IT Support, Finance Team.
Key Responsibilities
1. Diary and Inbox Management:
- Manage the Director of Advice Services' diary and email communications to ensure optimal organisation and timely responses to internal and external queries.
- Coordinate appointments, meetings, and travel arrangements, balancing the Director’s workload and priorities.
2. Senior Leadership Support:
- Organise, plan, and take minutes at senior leadership meetings, including handling logistics like booking rooms, arranging refreshments, and notifying attendees.
- Follow up on action items and ensure the implementation of decisions made during meetings.
- Prepare and distribute reports and other documentation to keep the leadership team informed and engaged.
3. Operational and Admin Support for Deputy Director of Advice Services:
- Assist with delegated tasks from the Deputy Director to support broader operational and strategic objectives.
- Facilitate communication between the Deputy Director and other departments or external stakeholders.
- Support and work on operational and admin tasks as needed.
4. Operations Team Support:
- Assist the advice services operations team with administrative tasks, particularly in finance, such as processing invoices, raising Pos, tracking payments, etc.
- Support project management activities, ensuring tasks are completed within deadlines and budgets.
5. Communication Facilitation:
- Serve as a point of contact for internal and external stakeholders seeking to connect with the Advice Services directorate.
- Manage the distribution of information to staff and stakeholders to ensure consistent and clear communication.
6. Event Coordination:
- Help plan and execute internal and external events, including workshops, conferences, and staff meetings.
- Handle all event-related arrangements such as guest lists, venue, catering, and technology needs.
7. Ad-hoc Support:
- Provide flexible support to other senior managers and teams within Toynbee Hall as needed, including during special projects and peak periods.
- Coordinate and organise additional meetings and manage any emergent administrative needs.
Person Specification
The successful candidate will demonstrate:
Essential Criteria:
1. Experience and Skills:
- Proven administration or personal assistant experience, including significant experience working with senior management in a similar organisation.
- Excellent IT skills, with proficiency in using office software like Microsoft Office and particularly adept in spreadsheets.
- Strong organisational and communication skills, with an excellent attention to detail.
2. Communication and Interpersonal Skills:
- Ability to build and maintain positive relationships with all staff members. o Excellent written and verbal communication skills.
- Competence in handling sensitive information with discretion and maintaining confidentiality. 3. Personal Attributes:
- High level of professionalism and integrity.
- Ability to work independently and proactively without supervision.
- Capacity to remain calm and effective under pressure, adopting a “find a solution, no blame” attitude.
- Open-minded, inclusive, and collaborative approach, seeking fresh and alternative perspectives. o
- Commitment to empowering others by sharing knowledge and enabling action.
3. Commitment:
- Strong alignment with Toynbee Hall’s mission, strategy, and values.
- Willingness to participate in training and develop further understanding in areas such as safeguarding.
Desirable Criteria:
1. Sector Experience:
- Experience in the charity sector or advice services.
2. Additional Skills:
- Familiarity with project management tools and event coordination.
Further information
The role requires working from the Toynbee Hall office (or occasionally other locations in London) an average of 2-3 days per week minimum. There is some flexibility in hours
Please download the full Job Description for more details.
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.
We work towards this by:
- Addressing poverty and injustice through advice and support and influencing systemic change.
- Shifting power to people and communities affected by injustice and inequality.
- Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.
This means:
- Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
- Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
- Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.
What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Urban Saints (formally known as Crusaders) equips youth leaders to disciple young people in today's changing world. Our vision is to see every young person given the opportunity to explore faith, wherever they are.
About the role
As our Support Care Coordinator, you will be the friendly and professional first point of contact for our valued Crusaders Associates, those who have been on the journey with Urban Saints since we were known as Crusaders. You’ll play a key role in delivering exceptional supporter experiences. Your work will help continue and build lasting relationships that inspire ongoing support for our mission from those who have journeyed with us over many years.
You'll be responsible for:
- Responding to associate enquiries via phone, email, and post in a timely, warm, and professional manner, with empathy and attention to detail throughout.
- Listening and responding to the needs of each supporter, understanding their motivations and experiences to foster long-term relationships.
- Developing a programme to regularly thank donors for their support.
- Ensuring supporters feel valued and appreciated.
- Maintaining accurate supporter records on our CRM system, ensuring compliance with GDPR.
- Working closely with the Head of Development to ensure consistent messaging and supporter journeys.
The role is home-based with regular travel required to visit supporters and to supporter events across the UK.
About You
We’re looking for a compassionate and highly organised individual who excels in building meaningful relationships and delivering exceptional supporter care.
This post is subject to an Occupational Requirement that the post holder is a committed Christian under Part 1 of Schedule 9 to the Equality Act 2010.
How to Apply
For full details, please see the recruitment pack. You'll need to send us:
- Your CV.
- A covering letter of no more than two sides explaining why you are a good match for this role, making reference to the responsibilities, skills and experience identified in the recruitment pack.
The closing date for applications is Friday 29th August, midday. Please note, we will be actively reviewing applications ahead of the closing date and reserve the right to close applications before this date.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Children And Family Worker
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.
Job Title: Children and Family Worker
Location: Based on site in West London (This location is hidden due to the sensitive nature of the service) Unfortunately this service does not have step free access.
Salary: £27,007.50
Shift Pattern: 37.5 hours per week on a rolling rota Monday to Friday between 07:30 - 15:30, 09:00 - 17:00 and 11:30 - 19:30 with occasional Saturdays, at least one Saturday every 3 months between 09:00 - 17:00.
About the role
Are you passionate about providing safe and stable accommodation to women and children escaping domestic abuse? Wanting to help make a difference and provide specialist support to them to gain greater independence? This might be the role for you.
As a Children and Family worker, you will be based within our Women's Refuge service, supporting women and children up to the age of 15 who have escaped domestic abuse. You will deliver trauma-informed, child and family centred support to promote safety and wellbeing, working collaboratively with mothers to strengthen the parent-child relationship during a time of crisis. You will support with both emotional and practical day-to-day support. This is typically done through key work sessions, risk assessments, and empowerment focused activities.
You will play a vital role in supporting families, being the sole specialist within the service, which gives you autonomy to shape the role based on your expertise and experience. You will lead on child-focused support, as well as working part of the wider team to provide the support to mothers. You will deliver a range of support for children and young people, as well as family and parenting support.
About you
We are looking for someone who has a real passion to support families and children who have experienced domestic abuse. You will have a trauma-informed understanding of domestic abuse and the impact it has on families, and will be able to engage in sensitive conversations, recognising signs on trauma, and being proactive to support families to overcome this. This is a hands-on, active role, ideal for someone who is creative, energetic, and passionate about working directly with families. You will be a team player, able to collaborate and provide support to colleagues as needed.
- A background in working with adults and children, particularly from trauma affected backgrounds
- Experience in supporting mothers in helping children transition to new schools
- Proven ability to plan and deliver engaging play sessions, after school activities, and family events as well as religious and national celebrations
- Confidence in working with children who may have behavioural challenges, being able to signpost to early intervention services
- Experience/ability to support children with special educational needs or additional behavioural needs
- Ability to work in a fast changing environment
- Patience, empathy and resilience
- Creativity, flexibility, and a can-do attitude
- Non judgmental approach and genuine commitment to empower families to overcome their barriers
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
- Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
- Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Domestic Abuse | Women services | Domestic Violence | Children Worker | Children specialist | Trauma Specialist | Womens Refuge | Female Services | Family Specialist | Trauma informed care
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about supporting young women and girls? Do you have experience working with people with learning disabilities and autism? Respond is looking for a Young Women’s Advocate (YWA) to join our trauma-informed team.
About Us
Respond is a specialist organisation dedicated to supporting people with learning disabilities and autism who have experienced abuse, trauma, and complex life challenges. We provide psychotherapy, advocacy, and specialist interventions for survivors of domestic and sexual violence.
About the Role
As a YWA at Respond, you will provide high-quality, trauma-informed advocacy for young women and girls age 14-25, with complex needs experiencing multiple disadvantages.
Ensuring their safety and empowering them to rebuild their lives by advocating for young women and girls to be represented and that their choices and needs are kept central in all activities and decisions.
You will conduct risk assessments (DASH) and work closely with agencies. Your role includes supporting young women and girls in building self-protective skills and resilience, such as self-esteem, confidence, and safety planning. You will also design sessions that help identify healthy and unhealthy relationships, working with social services, police, schools, and housing authorities. You will also play a key role in raising awareness and improving support for neurodivergent survivors.
Why Join Us?
Be part of a specialist, trauma-informed team making a real difference.
Receive ongoing training and professional development.
Work in a supportive and collaborative environment.
Hybrid/flexible working options available.
How to Apply
If you’re ready to make a difference, we’d love to hear from you! Send your CV and a cover letter outlining how you meet the criteria.
Join us in creating a safer, more inclusive world for young women and girls.
Finance Business Partner
Retail and Operational Support Teams
Job reference: REQ004421
£73,923 a year
London, E15 2GW / Hybrid working.
Full time, 35 hours a week
1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.
Together we will be unstoppable. For more information go to our website.
We are seeking an experienced and commercially minded Finance Business Partner to join our Finance team at Scope. You’ll need strong expertise in retail and charity accounting, and the confidence to provide clear financial insight, support and challenge to senior leaders. Excellent analytical and communication skills are essential, along with experience guiding budget holders and influencing decisions.
You should be comfortable managing a £25m budget, have a disciplined and structured approach, and the ability to present complex information simply. The ideal candidate will be a trusted advisor, focused on quality, results and integrity, and able to support and develop others while assuring high standards. Your financial guidance will help us deliver our strategic priorities and maximise our impact.
The role
In this role, you will:
· Partner with budget holders to understand financial needs and provide proactive advice and analysis to support decision-making.
· Deliver transparent and accountable budgeting and forecasting processes.
· Provide accurate, insightful reporting, ensuring commentary and analysis add real value.
· Review financial proposals for investment and assess ROI on strategic spend.
· Coach and influence teams, helping them understand the financial performance and act on insight.
· Build strong working relationships with colleagues and external stakeholders, including auditors and suppliers.
· Take ownership and responsibility for the accounts and embrace change.
· Understand, analyse and present high volume complex data clearly.
About you
We are looking for someone who can combine technical financial expertise with strong relationship management skills. You will be confident working with large amounts of data, interpreting results, and presenting insights in a clear and impactful way.
To be successful, you will have:
· Experience of providing financial insight to senior leaders that influenced decisions.
· Strong knowledge of retail accounting, including like-for-like analysis, gift aid, lease accounting, and provisions.
· Experience guiding budget holders through the budget setting process.
· Excellent analytical and communication skills, with the ability to present complex information clearly.
· The confidence to challenge and influence decisions at senior level.
It would be great if you also bring:
· Understanding of the social model of disability.
· Knowledge of charity accounting and VAT partial recovery.
· An accountancy qualification (ACA/ACCA/CIMA or equivalent).
We also ask you to share how you support Scope’s values and our goal of a fair and equal future for disabled people.
Our values are being pioneering, courageous, connected, open and fair
By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
If you require adjustments through your journey with us, please email us via our website.
Equality, Diversity and Inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
· 27 days holiday plus bank holidays
· Flexible, hybrid and remote working options
· Pay progression at 6 months and 2 years
· Company pension
· Excellent training and career development
· Strong colleague networks across disability, race and LGBTQ+
· Discounted gym membership, cycle to work scheme and much more.
How to apply
To apply please visit our website via the link and apply online.
Application closing date: 07/09/2025
Salary: £50,999 per annum. Plus, excellent benefits.
Contract: Permanent
Hours Per week: 37.5 hours per week. You will be required to work in - person a minimum of two days per week, in line with our hybrid working model
Our Foundation
We are an independent charitable organisation working to build a healthier UK. Health is our most precious asset. Good health enables us to live happy, fulfilling lives, fuels our prosperity, and helps build a stronger society.
Yet good health remains out of reach for too many people in the UK and services are struggling to provide access to timely, high-quality care. It doesn't have to be like this. Our mission is to help build a healthier UK by:
- Improving people's health and reducing inequalities
- Supporting radical innovation and improvement in health and care services
- Providing evidence and analysis to improve health and care policy.
We aim for excellence across our work and will achieve this by producing research and analysis, shaping policy and practice, building skills, knowledge, and capacity, and acting as a catalyst for change. Everyone has a stake and a part to play in improving our health. By working together, we can build a healthier UK.
About the role
We are seeking a talented and motivated Policy Fellow in Primary and Community Care to join our dynamic Policy Team. This is a unique opportunity to contribute to high-impact work focused on NHS policy and broader health system change in England
As a core member of the team, you will lead and support a range of policy projects - both short-term reactive work and longer-term strategic initiatives. Your primary focus will be on primary and community care policy.
We are looking for someone with, strong research and analytical skills, including experience with qualitative and quantitative methods; excellent writing and communication skills, with the ability to tailor content for different audiences.; sound knowledge of UK health policy, particularly in primary and community care in England; a collaborative mindset and ability to work across teams and disciplines; and, confidence in presenting complex ideas clearly to senior stakeholders and the media.
The Policy Team aims to support evidence-informed health and social care policy in the UK. We analyse national policy developments, assess system performance, and explore strategies to improve population health and reduce inequalities. Our work spans public health, primary and community care, social care, and health system reform, and contributes to the Health Foundation’s strategic priority of improving health and care policy.
How to apply
Our priority is to find the right individual for each opportunity. We are dedicated to building an inclusive workplace that values diversity and invite you to find out more. If you would like to apply, please submit your CV, and using no more than a total of 1000 answer the following application questions.
- What motivates you to work in the Policy Team at Health Foundation, and specifically on Primary and Community care?
- Describe a recent project or piece of work where you conducted policy analysis or research to influence policy. What was your approach, what methods did you use and what impact did your work have?
- Describe your experience of working in a multi-disciplinary project team with people from different professional backgrounds, how did this collaboration achieve impact?
- Describe your experience of communicating the findings from policy analysis/ research to non-expert audiences from a range of backgrounds, how did you approach this and what did you learn about what works?
Our Commitment to inclusion and diversity
We are committed to an inclusive hiring process, where every candidate has the chance to showcase their unique skills and experience in an accessible, and supported environment, to ensure that we can make the best appointment for each job on merit. We welcome applicants from all backgrounds and encourage those from underrepresented groups in this field to apply to us.
We have identified three diverse groups, in particular, we want to achieve a better balance across our organisation between men and women, increase representation of people from Black and ethnic minority backgrounds and recruit more people with disabilities. As part of this commitment, we particularly welcome applications from these groups.
Apply to join our team and let's work towards building a diverse and inclusive workplace together. Help us work together to make the recruitment process and potential future employment more accessible and enjoyable for you.
Help us work together to make the recruitment process and potential future employment more accessible and enjoyable for you.
Closing date: August 27, 2025, at 23:59
Interview date: Week commencing Sept 8, 2025
Interim Reward & Compensation Specialist - Healthcare Sector
£300-£400/day | London (Hybrid) | Immediate Start
We're working with a leading organisation in the healthcare space to appoint an experienced Reward & Compensation professional for an interim assignment. This is a high-impact role suited to someone with a strong background in either the NHS or the private medical sector.
Key Requirements:
- Proven experience in Compensation & Benefits strategy, benchmarking, and delivery
- Strong understanding of NHS pay structures or private healthcare reward frameworks
- Expertise in job evaluation, salary banding, and benefits harmonisation
- Confident stakeholder engagement and HR systems knowledge
- Immediate availability
The Role:
- Lead reward and compensation initiatives across the organisation
- Support policy development and pay reviews
- Advise on healthcare-specific reward models
- Collaborate with HR and Finance teams to deliver strategic outcomes
This is a fast-paced opportunity to make a meaningful impact on a respected healthcare provider. If you or someone in your network is interested, please get in touch today.
What you'll get in return
Flexible working options available.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Why work for us?
At CARE International UK, you’ll have the opportunity to make a real difference by using your financial and data analysis expertise to drive impactful change. As Finance Officer- Planning and Analysis, you will be at the heart of our decision-making process, turning complex data into clear insights. This is a chance to work in a dynamic, collaborative environment where innovation and continuous improvement are encouraged, and where your work will directly contribute to making our operations more effective, efficient, and sustainable.
At CARE International UK we affirm the dignity, potential and contribution of participants, donors, partners and staff. Our actions are consistent with our mission. We are honest and transparent in what we do and say and accept responsibility for our collective and individual actions. We work together effectively to serve the larger community. We constantly challenge ourselves to the highest levels of learning and performance to achieve greater impact.
About you
You are a highly skilled financial analyst with advanced Excel capabilities and experience using business intelligence tools. You thrive on interpreting and visualising complex data, automating processes, and creating actionable insights for both financial and non-financial colleagues. You are adept at managing multiple priorities, possess exceptional attention to detail, and are committed to data integrity. Experience in budgeting, forecasting, Internal financial Reporting and cross-system reconciliations is essential, and charity sector experience would be an advantage.
About the role
In this role, you will deliver advanced, data-driven insights that inform strategic and operational decisions across CARE International UK. You will design and maintain financial models, produce impactful reports and dashboards, and lead the automation of reporting processes to enhance efficiency. You will play a role as part of the team in annual budgeting and forecasting, cross-system reconciliations, and process improvements. Collaborating across fundraising, programmes, and support teams, you will act as a centre of expertise for analytics, supporting colleagues in best practice reporting and analysis. To succeed, you will need strong analytical and technical skills, excellent communication abilities, and a collaborative approach to problem-solving and continuous improvement.
About CARE
CARE International is one of the world’s leading humanitarian and development charities. We fight poverty and injustice in the world’s most vulnerable places. We save lives in disasters and conflicts. We stand with women, girls and their communities to achieve lasting change for a better future.
Safeguarding
CARE International UK has a zero-tolerance approach to any abuse to, sexual harassment of or exploitation of, a vulnerable adult or child by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy (link here) and our Code of Conduct (link here). They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK.
Safeguarding our beneficiaries is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to:
- satisfactory references. CARE International UK participates in the Inter Agency Misconduct Disclosure Scheme (link here).In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
- appropriate criminal record checks (including a Bridger check).
By submitting an application, the applicant confirms his/her understanding of these recruitment procedures.
Equality and Diversity
We are committed to Equality and value Diversity.
We are a Disability Confident Employer and particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential criteria for the role (see person specification). If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please do get in touch by sending an email to HR.
We also encourage people from Black, Asian or Minority Ethnic (BAME) backgrounds or LGBT+ to apply for roles at CARE International UK.
Please note that in compliance with the Immigration, Asylum and Nationality Act 2006, all job offers at Care International UK are conditional on eligibility to work in the UK
Closing date: 14 September 2025
Interview date: 25 September 2025
Come join our successful Low Intensity NHS Talking Therapies (previously known as IAPT) team. This is a fantastic opportunity to join a busy service, working alongside the Psychological Wellbeing Practitioners (PWPs) as well as supporting clients of the service with enquiries and bookings.
You will be working with the PWPs to set up and maintain effective office systems and procedures to ensure the smooth running of administration for Richmond Talking Therapies. You will be contributing to a well-established service with an excellent reputation.
The successful candidate will have experience in an administrative support role and will bring strong organisational, data handling and IT skills. The role will involve processing sensitive data as well as speaking to clients, so a strong understanding of confidentiality is essential. Therefore, experience of speaking to people with mental health difficulties in a helping role, and good knowledge and experience of safeguarding practices is desirable but not essential.
Benefits of working for RB Mind:
· 25 days annual leave plus bank holidays each year, increasing by 1 day per full year of service (up to a maximum of 30 days)
· Bonus 1 day of annual leave per year over the festive period
· Flexible working options including working from home opportunities
· Paid time off for medical appointments
· Contributory Pension Scheme
· Employee Assistance Programme (EAP) which includes free counselling sessions and access to a wellbeing app.
· Training and personal development opportunities
· Staff away days and socials
Richmond Borough Mind values diversity and difference. We welcome applicants from all sections of the community, particularly individuals with lived experience of mental health problems.
Successful candidates will be required to complete an enhanced DBS.
Please send a CV along with a covering letter which addresses how you meet the person specification for the role.
Interviews will take place the week commencing 15th September.
The client requests no contact from agencies or media sales.