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Top job
Citizens Advice Staffordshire North and Stoke-on-Trent, Stoke-on-Trent (On-site)
£25,731
The post-holder will carry a specialist caseload, providing advice and casework covering the full range of debt issues and solutions
Posted 3 days ago
Top job
Youth Action Alliance, London (On-site)
£25,459.20
Posted 1 day ago Apply Now
Top job
Parentkind, Remote
£30,000 - £40,000 per year
Join Parentkind at this exciting time!
Posted 4 days ago Apply Now
Top job
Lifelites, London (Hybrid)
£32,900 - £40,000 per year
Trainer & Engagement Officer wanted! Join Lifelites to strengthen partnerships, deliver training & drive our ambitious expansion programme.
Posted 2 days ago Apply Now
Top job
Bromley and Croydon Women's Aid, London (Hybrid)
£31,460 - £32,032 per year
Supporting migrant survivors of domestic abuse, providing advice on immigration status, how to access public funds and safe accommodation.
Posted 2 days ago
Helen Bamber Foundation Group (Helen Bamber Foundation and Asylum Aid), London (On-site)
£35,000 - £37,000 per year
Posted 2 days ago
Accounting for International Development, Remote
300-350 day rate
Posted 1 week ago Apply Now
Off The Record Bristol and South Gloucestershire, Bristol City (Hybrid)
OTR Band C | Starting salary £30,940 fte | Actual starting salary £18,564
Posted 1 week ago
Age Well East Ltd, Colchester, Essex (Hybrid)
£30,000 - £33,000 per year
Posted 2 weeks ago Apply Now
Railway Children (UK Programme), Birmingham (Hybrid)
£31,000 - £32,000 per year
Be part of a dynamic team delivering the Safeguarding on Transport project & developing our community engagement work in the West Midlands
Posted 2 days ago
Closing in 3 days
The Institute of Cancer Research, Chelsea (Hybrid)
£33,200 per year
Posted 1 week ago
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Job description

Casework – The post-holder will carry a specialist caseload, providing advice and casework covering the full range of debt issues and solutions. This includes but is not limited to, dealing with emergencies, making use of the Breathing Space scheme, making offers of repayment, drafting financial statements, advising on insolvency options and providing budgeting advice. They will ensure that income maximisation is carried out and refer to other in-house advisers or specialist agencies as appropriate.

They will be required to act for the client where necessary and communicate with third parties to progress a case.

Advice will be delivered through a variety of channels including face to face (drop-in and appointments), telephone or digital channels and must conform to the Citizens Advice Quality of Advice standards and funder requirements.

The post-holder will work to individual targets that must be met in order to contribute to team targets.

Application resources
Posted by
Citizens Advice Staffordshire North and Stoke-on-Trent View profile Organisation type Registered Charity
Posted on: 17 September 2025
Closing date: 17 October 2025 at 23:30
Tags: Advice / Information, Finance, Social Care / Development, Advocacy, Social / Support Work