Development officer and office administrator jobs

Churches Conservation Trust (CCT) is the national charity caring for historic churches at risk. As the operator of the third largest heritage estate in charitable ownership in the UK, our 356 historic churches include examples of irreplaceable architecture, archaeology and art from 1,000 years of English history.

CCT has an international award-winning reputation in heritage conservation and regeneration. All churches in our care are listed, mostly Grade I and II*, and some are Scheduled Ancient Monuments.

Without our care, these buildings might have disappeared entirely. Instead, they are enjoyed as social, tourism, educational and cultural resources, kept open, in use, and living once again in the heart of their communities.

Overall job purpose

 The National Office Administrator will support the organisation from our National Office. They will provide key administrative support to central teams, including:

· Communications

· Conservation

· Fundraising & Membership

· Finance

· Human Resources

· Information Governance & ICT

This support will enable teams to undertake their tasks effectively, efficiently, and promote quality experience for our supporters. The post-holder will develop relationships across CCT in supporting teams, maintaining a proactive, dynamic workplan in support of central operational requirements and national initiatives. 

They will be the primary point of contact for the National Office, coordinating the day-to-day running of the office and meeting spaces. The post holder will have responsibility for all office related administration and associated project work.

 We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.

If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

The closing date for receipt of applications is 10am on Friday 28th November 2025.

The interviews will take place in Northampton on Wednesday 10th December 2025. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

Please note: As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.

All successful applicants will be subject to a basic DBS, references and right to work checks.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

Purpose
This is an exciting new role supporting the delivery of the events and partnerships programme within a leading mental health charity.
We are looking for someone with a love for events and a passion for supporting people, who is excited by the prospect of raising funds that make a difference for young people’s mental health. You will be an excellent communicator, highly organised, and able to work on multiple projects concurrently. You will be committed to delivering an exceptional supporter experience for our event participants and corporate and community partners. Experience within the third sector is desirable but not a necessity.
As an Events and Partnerships Officer, your role is to support the planning, delivery and promotion of an exciting calendar of fundraising events, and support our corporate and community partners in their fundraising efforts.

Key responsibilities and duties:

Supporting our events programme

• Supporting the overall delivery of our events programme, working closely with the Senior Events and Partnerships Manager, Head of Fundraising and voluntary fundraising committees.
• Take a lead role on the planning, delivery and evaluation of a number of events within the calendar - which may include budgeting, liaising with third-party event organisers, logistics, risk assessment, promotion, participant engagement and post-event analysis.
• Monitor online fundraising and maintain event income and supporter records in the database, working closely with the Fundraising Assistant and finance team on processing income and invoices.
• Act as a point of contact for our various voluntary fundraising committees, supporting them with their activities, and providing event guidance and administrative support to enable them to deliver successful events and reach income targets.
• Working closely with our communications team, co-ordinate the marketing and promotion of our events programme. This will include: writing copy, building emails, supporting social activity, multi-channel promotion planning and supporter engagement campaigns.
• Collaborate on the design and production of event materials, including the development of event-specific fundraising packs and downloadable resources.
• Represent the Charlie Waller Trust at events as required which will include ad-hoc evenings and weekends for which time off in lieu will be given.

Supporting our partnerships

• Co-ordinate partnerships with community and corporate supporters, building long-term relationships and ensuring that partners feel valued and partnership objectives are met.
• Steward relationships with key people within our community and corporate partners, engaging them with the cause.
• Send fundraising materials (including t-shirts, information packs, etc.) to individual supporters, corporate partners and community groups raising money for us.

General responsibilities and duties

• Ensure that systems and processes are used as expected, and that our database is being updated and utilised as the central source of information.
• Provide regular updates on progress against agreed objectives and contribute to wider departmental fundraising reports as required.Ensure compliance to data protection, safeguarding, confidentiality and relevant organisational policies and procedures.
• Other duties as may be reasonably prescribed by the trust, appropriate to the grade and responsibilities of the post.
• Liaise with a wide variety of people and organisations including supporters of the charity, trainers and funders.
• Routine call handling as part of the wider office administrative team.

To apply

If you would like an informal discussion about the role with our Head of Fundraising, this can be arranged via email to recruitment(at)charliewaller(dot)org
The deadline for applications is 12 noon on Tuesday 18th November 2025.
Please submit via your chosen job website, or send your CV and a supporting statement to recruitment(at)charliewaller(dot)org. We ask that you structure your supporting statement, by providing relevant information under person specification bullet points (combining these if multiple points are effectively responded to by one experience). Please try to keep your supporting statement to a maximum of 800 words, excluding headers. Applications will not be considered without a supporting statement.

You will hear back from us by Friday 21st November, if not before and should you be shortlisted, an interview will take place w/c 24th November and will involve a competency interview along with a short presentation.

Please see the attached job description for our person specification.

About the role

The Finance and Operations Manager is responsible for ensuring the smooth running of the charity’s financial and operational functions. This includes managing day-to-day accounting, producing management reports, maintaining and improving processes, line-managing the administrator, and leading key projects across Finance, IT and HR. The role plays a central part in supporting the operational effectiveness and strategic growth of the organisation.

Key Responsibilities

Finance

• Manage the charity’s day-to-day accounts, ensuring accurate and timely bookkeeping.
• Prepare financial reports for the Senior Leadership Team (SLT) and management staff.
• Monitor budgets, forecasts, cash flow, and financial performance, highlighting risks and opportunities.
• Support annual audits and liaise with external accountants as required.
• Ensure compliance with relevant financial regulations and charity reporting standards.

Operations

• Develop and implement operational processes to improve efficiency and productivity.
• Line manage the Administrator, ensuring they support both finance (bookkeeping) and wider administrative tasks across the organisation.
• Oversee HR processes, including recruitment, onboarding, and record-keeping, as part of operational projects.
• Manage IT and technology initiatives, including the implementation of systems to improve organisational efficiency.
• Project manage key organisational initiatives in finance, HR, and IT, ensuring they are delivered on time and within scope.

Collaboration

• Act as a key point of contact for operational matters across the organisation.
• Work closely with the SLT to provide insights and recommendations based on financial and operational data.
• Support the team in adopting and embedding new processes and technologies.

Person Specification

We actively encourage people from a variety of backgrounds with different experiences, skills and stories to join us and influence and develop our working practice. We recognise the value a diverse workforce brings to a small charity, and we are especially keen for people currently underrepresented in our charity and the wider sector to apply.

While we’re looking for candidates with the skills and experience listed, we know no one is perfect in every area. If you meet some of the criteria, we’d still really love to hear from you. Please feel free to reach out for a friendly chat about the role and your application.

Qualifications

• Recognised financial qualification (e.g. ACA, ACCA, CAI, CIMA, CIPFA, ICAS, ICAEW, or equivalent)

Experience

• Proven experience in organisational finance and bookkeeping
• Experience in producing management accounts and reports for senior leadership
• Experience in project management, particularly in implementing finance, HR, or IT systems.

Skills and Knowledge

• Technically proficient, with experience using finance systems and digital tools.
• Organised and systematic, and the ability to handle multiple tasks and priorities.
• Attention to detail, with an ability to handle various financial or administrative tasks with accuracy.
• Analytical and problem-solving abilities, able to translate data into actionable insights.
• Ability to implement processes and systems that improve organisational efficiency.
• Communication and interpersonal skills, with the ability to interact with stakeholders at all levels within the organisation.

Key Attributes and Values

• Passionate about making a difference – committed to preventing knife crime and improving outcomes for young people
• Committed to equity and inclusion – values and actively promotes diversity, inclusion, and fairness in all aspects of work
• Reflective and open to learning – committed to personal growth, welcomes feedback, and continuously seeks to improve practice
• Resilient and adaptable – able to navigate challenges, manage multiple priorities, and maintain focus under pressure.
• Tech-minded and comfortable with adopting new systems and processes.
• Reliable, trustworthy, and capable of handling confidential information with discretion.

Benefits

• Flexible working opportunities where possible
• 27 days annual leave plus 8 bank holidays (rising to 30 days and 33 days after 5 and 10 years’ service, respectively)
• Contributory pension scheme
• Cycle to work scheme with the Green Commute Initiative
• Personal development opportunities

Are you looking for a meaningful part-time role where your organisational skills can make a real difference in healthcare? We’re looking for a proactive and detail-oriented Quality Improvement Administrative Assistant to join our supportive Quality Standards for Imaging team which is a collaboration between the Royal College of Radiologists (RCR) and College of Radiographers (CoR).

In this varied and rewarding role, you’ll play a key part in supporting imaging services across the UK as they work towards the Quality Standard for Imaging (QSI), a nationally recognised mark of excellence. From coordinating meetings and events to managing communications and supporting financial processes, your work will help ensure services deliver safe, effective, and person-centred care.

What You’ll Be Doing:

• Supporting imaging services on their QSI journey with accurate record-keeping and communications.
• Coordinating meetings and webinars, including preparing agendas, minutes, and logistics.
• Assisting with the planning and delivery of our annual QSI conference and monthly events.
• Managing financial tracking and administrative tasks with precision.
• Collaborating with internal teams and external stakeholders to keep everything running smoothly.

About You:

• Proven administrative experience, ideally in a team-based environment, with a professional and responsive approach to internal and external contacts.
• Excellent organisational skills, with the ability to manage your own workload, prioritise tasks, and meet deadlines with accuracy and attention to detail.
• Strong communication skills, both written and verbal, with the confidence to engage with a wide range of stakeholders.
• Proficiency in Microsoft Office, and a willingness to learn new systems and tools as needed.
• A proactive and flexible mindset, ready to take initiative and support a variety of projects and events.
• A commitment to quality and service, aligned with our values of continuous improvement and delivering excellent support to healthcare services.

Why Join Us?

You’ll be part of a passionate team committed to improving healthcare quality. We offer a collaborative and inclusive working environment, opportunities for professional development, and the chance to contribute to meaningful change in imaging services across the UK.

How to apply

If this sounds like the role for you, please download the candidate pack or visit our website to find out more along with instructions on how to apply. The closing date for applications is 23.59 on Sunday 16 November 2025.

We are looking for a Legacy and Administration Manager to join our Finance and Operations team on a part-time basis (2 days per week). This role will report to the Director of Finance and Operations. 

Job Purpose

Legacies are one of the most vital sources of income for Operation Smile UK, helping us continue our work supporting patients with cleft around the world. We’re now looking for a Legacy Administration Manager to join our dedicated team and ensure that every gift left to the charity is managed with care, professionalism, and in line with the wishes of our supporters.

Key Responsibilities

• Manage a portfolio of residuary, specific, and reversionary legacy cases from initiation to completion, optimising income while upholding all legal, ethical, and organisational standards.
• Communicate with empathy and professionalism with executors, solicitors, and beneficiaries’ families, including handling enquiries and confirming receipt of legacy notifications.
• Review estate documentation and valuations, determine the charity’s entitlement, and verify that all due funds are correctly received.
• Ensure that all relevant charity tax reliefs are properly applied for, including Inheritance Tax, Capital Gains Tax appropriations, and Income Tax (form R185).
• Maintain accurate and up-to-date records of all legacy income and correspondence within OSUK’s CRM system and Finance Tracker.
• Track the status of ongoing cases, pursue outstanding actions, and take prompt steps to address issues or disputes as they arise.
• Collaborate closely with internal teams—such as Finance, Supporter Care, and Partnerships—to promote strong stewardship and compliance.
• Refer or escalate complex or high-impact matters to the Director of Finance and Senior Finance Manager when necessary.
• Contribute to team meetings, process improvements, and the development of best practice.

Person Specification

· Strong interpersonal skills with the ability to build positive relationships and communicate clearly and sensitively, both in writing and verbally.

· Proven experience in legacy administration within the charity sector or in probate and estate law.

· Highly organised, with the capability to prioritise and manage a diverse caseload effectively.

· Exceptional attention to detail, ensuring accuracy in financial transactions, documentation, and data entry.

· Skilled in interpreting wills, estate accounts, and related legal documents.

· Competent in reviewing estate accounts to verify the correct application of Inheritance Tax (IHT) and Capital Gains Tax (CGT) and to ensure estates are properly finalised.

· Proficient user of Microsoft Office and customer relationship management (CRM) systems.

· Review estate accounts, including the allocation of Capital Gains Tax (CGT) and Inheritance Tax (IHT), to confirm estates are correctly administered.

· Certificate in Charity Legacy Administration (ILM) or legal/paralegal qualification.

Recruitment

We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.

Disability Confident Committed Employer

We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.

At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.

If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).

Equality, Diversity & Inclusion

Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation. 

We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process. 

Closing date: 28 November 2025 at 00:00

Development Manager

Purpose of the Role 

The Development Manager will play a vital role in expanding The Churchill Fellowship’s income from Trusts, Foundations, and other institutional funders. Working closely with the Development Director, the post holder will identify, cultivate and secure new funding partnerships that support our core Fellowship programme, unrestricted income, and the Activate Programme in line with our organisational priorities. 

The postholder will manage the full funder journey, from initial engagement to long-term stewardship, ensuring all relationships are grown and managed professionally and effectively. They will work closely with relevant departments to coordinate proposals, reports, and communications, helping maintain strong connections with funders.

Key responsibilities 

Prospecting and Pipeline Development 

• Research and identify new potential supporters, primarily from the Trusts & Foundations sector, with some engagement of aligned individuals or family-foundation prospects in conjunction with the wider Development Team.

• Support the Development Director in delivering targeted cultivation and engagement strategies to grow new income streams.

• Build and maintain a healthy, dynamic pipeline of qualified new business opportunities. 

• Monitor sector trends to identify emerging supporters and new partnership opportunities 

Approaches and Proposal Development 

• Prepare tailored, persuasive funding proposals, applications, and cases for support, drawing on internal expertise and materials. 

• Lead on initial engagement with new prospects, coordinating meetings, briefings and follow-up communications. 

• Manage the cultivation process ensuring prospects receive timely and professional engagement throughout. 

• Collaborate with internal teams to ensure proposals are accurate, evidence-based and aligned with organisational objectives.

Relationship Management 

• Act as the key contact for donors and funders secured through this role, managing relationships and ensuring continuity of communication. 

• Work closely with the Development Director, Appeal Director and CEO to coordinate senior-level involvement in funder engagement where appropriate. 

• Ensure accurate monitoring, evaluation and reporting for all grants, providing timely updates and impact information to funders. Liaise with colleagues across the organisation to identify when and how internal contacts or senior volunteers can support prospect engagement, ensuring this complements any existing relationships or approaches. 

Internal Collaboration and Systems 

• Record all activity in Salesforce, ensuring accurate data capture on all prospect and funder activity. 

• Contribute to income forecasting and team reporting

• Collaborate with colleagues across departments to align fundraising approaches with strategic initiatives, ensuring consistent messaging and shared priorities. 

General 

• Ensure fundraising activity complies with relevant regulations, GDPR, and due diligence processes and ethical fundraising policies 

• Support Development team events and activities as required, occasionally outside normal working hours. 

• Undertake any other duties as reasonably required by the Development Director to support the success of the team and organisation. 

Person Specification

Qualification: 

• Degree level or equivalent transferable skills - Desirable

Skills and Experience 

• 3 - 5 years’ experience in a fundraising, grants or donor facing role, particularly prospecting new funders 
• Proven success in securing funding from Trusts & Foundations or HNWIs, particularly new business (one-off or multiyear grants and repeat grants) 
• Strong experience in research & prospect identification for trusts/foundations or major donors 
• Excellent proposal/application writing, with ability to tailor cases to funder priorities 
• Good interpersonal and communication skills — able to engage funders at senior levels and with colleagues internally 
• Strong organisational skills, managing multiple proposals and deadlines simultaneously 
• Proficiency with CRM systems (preferably Salesforce) and using it to manage pipeline / prospect data 
• Ability to interpret and present information (budgets, impact data, reports) clearly to funders and internal stakeholders 
• Ability to work both independently and in collaboration with senior staff, trustees and senior volunteers 
• Knowledge of fundraising regulations, due diligence and GDPR 

Personality Characteristics

• Proactive, self-starter with a solution focused approach
• Resilient, adaptable, and comfortable working in a dynamic environment 
• High attention to detail and commitment to accuracy (important in proposals, budgets, follow-up) 
• Strongly committed to the values, mission and ethos of The Churchill Fellowship 
• Comfort meeting face‑to‑face and representing TCF externally 
• Ability to meet deadlines under pressure and prioritise work effectively 
• Collaborative, dependable and able to work with integrity 
• Willingness to travel occasionally and work flexibly to meet funders. 

Other

• Some UK based travel required for meetings, presentations etc 
• High level of proficiency in Microsoft Office, particularly Excel, Word and Outlook 

About our charity

Join us to support people-led change across the UK 

We run the Churchill Fellowships, a unique programme that supports UK citizens to find new solutions worldwide for today’s most pressing challenges.

Every year we fund over 100 new Fellows to discover the latest ideas and best practice in any practical issue they care passionately about, anywhere in the world. The topics they explore cover every aspect of society and are often informed by their own lived experience. They meet leading practitioners, encounter cutting-edge projects and gather their findings in a published report. We help share their findings to inspire change in communities, sectors, and fields across the UK.

Fellows tell us that their Fellowship is life-changing, for themselves and for those who benefit from their global learning. These are dedicated and practical individuals with a strong vision of the change they want to see, the knowledge to progress it and the drive to make it happen. As a result, their impact is felt throughout the UK and many go on to be leaders in their fields.

Our unique approach has created a community of thousands of highly effective changemakers working on the frontlines of today’s key issues. At the heart of all this is a simple but enduring concept: we are empowering individuals to learn from the world and transform lives across the UK.

Working for The Churchill Fellowship

Detailed package, benefits and wellbeing package:

• Salary £45,000 per annum 
• Hybrid working policy (minimum of 1-2 days per week in the office)
• 5 weeks holiday a year, with additional paid leave when the office closes over the Christmas Break 
• 1 weeks paid leave for volunteering 
• Non-contributory pension scheme with 10% employer contribution
• Enhanced maternity, paternity and adoption leave and pay
• Employee Assistance Programme
• Life Assurance
• Bike purchase salary sacrifice scheme (Cycle2Work)

We have embraced the benefits of working from home and at the same time, we value the contribution of face-to-face contact in building teamwork, collaborating with your colleagues, exchanging ideas and know-how, and for work efficiency. We therefore operate a hybrid working policy, where staff can work from home if they wish, however everyone is required to work in the office a minimum of 1 to 2 days a week with Tuesdays as the core day for regular whole team meetings.

Note: unfortunately, we are not currently in a position to offer sponsorship for visas and all applicants will need to have, and be able to prove, the right to work in the UK.

How to apply 

Please submit your CV, along with a cover letter using this as an opportunity to tell us a bit more about who you are as a person. As a people centred, relational organisation, we want to understand how you as an individual are going to be a great fit for this role. 

Recruitment Process

We hope to meet initially with as many candidates as possible, however where demand is unusually high, we may not be able to meet everyone.

If your skills and experience are relevant to the role, you will likely meet with a member of the HR Team to talk through any questions you may have, and for us to find out a bit more about you.

Once the advertising has closed, we will invite the shortlisted candidates to a formal in-person interview with the view to appointing the Finance Assistant as soon as possible after that.

Equity, diversity and inclusion are core to the values and ethos of the charity’s work across all activities. The Churchill Fellowship is committed to being an inclusive employer with a diverse workforce. We encourage applications from people from the widest possible diversity of backgrounds, cultures and experiences.  Our office accommodation is accessible throughout.     

The Executive Assistant to the Chief Development Officer and the Director of Development (EA to CDO and DoD) will provide proactive senior-level support within a busy office and theatre environment.

The EA to CDO and DoD will support the Chief Development Officer (CDO) and the Director of Development (DoD) in delivering their roles efficiently and effectively, focusing on comprehensive inbox and diary management to ensure strategic prioritisation of commitments. They will source and / or draft briefings as needed for donor meetings and events and ensure prompt and sensitive follow-up is carried out.

As an engaged and diplomatic communicator, they would act as first point of contact for all matters relating to the CDO and DoD, working in partnership with colleagues in the Development team, and more widely across the organisation. They will understand the nuances of the external relationships the CDO and DoD hold to enable co-ordination of supporter correspondence on the CDO and DoD’s behalf, ensuring that conversations progress sensitively and at pace.

The role also manages the co-ordination and communication with the Development Board and other fundraising committees.

The successful candidate will have the following: 

• Significant experience in an assistant role, including complex diary and inbox management.
• A positive disposition, strong interpersonal skills and the ability to deal confidently with a wide range of internal and external contacts.
• Skilled multi-tasker - both independently and within a team - with ability to adjust to varied deadlines and work quickly and accurately to tight deadlines.
• Substantial experience in a dynamic, busy environment, preferably in the fundraising sector.
• Excellent written communication skills with a high level of attention to detail.

If that sounds like you, this may be the role for you!

The closing date for the receipt of a completed application is Monday 24th November 2025 at 12 noon

Job Title: People and Data Reward Officer

Location: Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London)
Salary: £34,093.64 per annum (Inclusive of £3,000 London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Fixed Term Contract (12 months) 

Hours: 37.5 hours per week

Are you passionate about making a difference through data and people focused initiatives? Refuge is looking for a People Data and Reward Officer to join our People and Culture team.

In this varied role, you’ll report to the People Data and Reward Manager and play a key part in ensuring the smooth and accurate delivery of our monthly payroll, annual pay awards, and employee benefits. You’ll also contribute to the ongoing development and upgrading of our HR systems, alongside providing quality and timely data.

In this role, you will be delivering a responsive range of effective, compliant and customer focused people services that contribute to an inclusive culture, enabling colleagues to sustain high levels of performance and helps Refuge to achieve its Strategic Objectives, and be a great place to work.

You will also be delivering accurate and timely processing of the monthly payroll including the implementation of the annual pay award and employee benefits. The post holder will also be responsible for supporting broader team activities associated with the development of the HR system and pay and reward strategies.

Job Closing Date: 09:00am 25 November 2025

Interview Date: 5 December 2025

Harris Hill is working with a wonderful organisation, that works within the arts and heritage space, for 6 months on a fixed term contract.

This role can be full time, part time (3-4dpw), and has the opportunity to potentially go permanent too, so an excellent opportunity in todays environment. The organisation is asking for an office based term, but there may be some flexibility for some time at home. 

As the Development Officer, you will review and manage the cultivation and stewardship of individual supporters, including the administration of donor records, communications, events, and gift/grant administration and reporting. You will also expand the prospect pipeline, and prepare for growth in both capital and revenue fundraising. This will include the support of the charity's fundraising efforts and public engagement activities, research potential sources of supporters, including from Trusts, Foundations, donors and stakeholders.

Required skills and attributes

Excellent written communication skills

Competent in using Raiser’s Edge, Excel, Word and Outlook

Logical and analytical approach to the development of systems, processes and reports

Demonstrable ability to plan, prioritise and manage workload, with excellent attention to detail

The ability to cultivate effective and positive working relationships with a wide range of people

Able to take your own initiative when necessary 

Events management and support (D)

Grant Fundraising reporting (D)

Prospect Research (D)

A warm and friendly manner

A well organised and systematic approach to work

Ability to work effectively as part of a team 

If you would like to find out more about this opportunity, please get in touch as the client is looking to get someone in post ASAP, so is reviewing applications on an ongoing basis. 

About us

Join our team at the MPS Society, one of the leading rare genetic disease charities in the UK aiming to transform the lives of over 1500 individuals and their families UK-wide who are affected by MPS, Fabry and other related lysosomal diseases.

We are expanding our small, dedicated, Support team who raise awareness, provide information and practical guidance alongside support and advocacy relating to health and social care, housing, education, transition, independent living, palliative care, and bereavement.  This team also contribute to the development of our resources and facilitate project work such as youth engagement, advisory boards, and support groups.

Ideal candidate

As a Support & Advice Officer, you will provide administrative and initial frontline support.  You will have the confidence to respond to queries, triaging when required.  You will work with sensitivity and confidentiality, have excellent communication skills making sure that the individual (or family) remains at the centre of your work.  You will have exceptional IT skills and be highly organised, with the ability to juggle many strands of work.  You will demonstrate a positive attitude and a willingness to work collaboratively with your colleagues and external parties.   

Training on MPS and related conditions will be provided to help you develop a good understanding of MPS and related conditions, and the needs of those affected by these progressive, life-limiting conditions. 

What we can offer you

Join us and you will be working for a caring charity offering:

• A competitive salary
• Generous annual leave of 25 days plus bank holidays (pro-rata for part time hours)
• Extra leave between Christmas and the New Year
• Pension
• Life assurance (subject to the conditions of the scheme)
• Employee assistance programme offering support 24/7

Further information

The successful candidate must be eligible to work in the UK.

The main duties, responsibilities and essential requirements of this role can be viewed on the attached job description.

This is an essential car user post. The applicant must hold a current UK driver’s licence, with no more than 6 points, have access to a car and be able and willing to drive UK wide as required.

This role is offered on a hybrid basis with a minimum of 2 days in our Amersham office each week. As part of the role, UK wide travel is necessary. which may on occasion include early morning and/or evening working and sometimes overnight stays.  You may also occasionally be required to attend evening or weekend conferences and events. We have policies in place to ensure that any unsociable hours worked are fairly compensated.

This is a full-time role (35 hrs per week) however part time hours may be considered for the right candidate.  Salary will be pro-rata for part-time.

We encourage candidates to visit the MPS Society website to learn more about us and the community we serve.  Alternatively, if you would like an informal chat about the role or the work of the MPS Society, please contact Bethanie Pentecost.

Disclosure & Barring Service (DBS)

The MPS Society is a charity that provides a range of care, support and activities for children and adults at risk throughout the UK. This is provided in several ways through our dedicated support and advocacy service, annual events, patient expert meetings and conferences. MPS staff, trustees and volunteers may be asked to be involved in the delivery of its regulated activities and therefore will require an enhanced DBS check during recruitment and for this to be reviewed on a regular basis.

To apply:   Please provide your CV and a cover statement giving examples to demonstrate your competencies, achievements and skills alongside explaining how your previous roles and experiences make you the candidate we are looking for.

Closing Date:   Whilst we have an initial closing date of 17 November 2025.  We reserve the right to close this vacancy early if we receive enough suitable applications to take forward to interview and assessment.

Reporting to the Senior Supporter Care Manager, you will deliver excellent customer care to supporters and potential supporters of Operation Smile UK. As an integral part of the Supporter Care team, you will successfully support the Individual Giving programme and wider fundraising activities, providing support to ever-increasing income and supporter stewardship for the delivery of increasing levels of unrestricted income for Operation Smile UK.

Key Responsibilities

• Be the first point of contact for existing supporters and new supporters who respond to our fundraising activities by phone, email, letter or in person, letter, or email delivering outstanding supporter care
• Liaise with supporters in timely communication via email, phone, and mail, with excellent customer care
• Prioritise answering incoming phone calls and escalate any difficult situations/complaints to the Senior Supporter Care Manager
• Support processing incoming phone and postal donations
• Assist with banking and processing incoming/outgoing post
• Be responsible for thanking our supporters, including by letter, email and phone, dispatch of information and fundraising materials
• Enter and maintain accurate records on our Database
• Maintain and assist with all types of donation processing, administration and Database record amendments/records being kept up to date. This will include Gift Aid status and contact consent requests
• Assist with cancelling and amending all types of regular gifts and sending out appropriate letters
• Manage the removal process and consent process
• Assist with sending out problem payment letters
• Following up cancelled regular payments as part of the winback process
• Assist with handling material requests and recording actions on the Database
• Assist with any third-party agency supporter care requests
• Maintain sensitive information and records with appropriate confidentiality
• Play an active role in developing the supporter journey at Operation Smile UK, working with the Senior Supporter Care Manager and colleagues across Fundraising & Communications.
• Perform any other reasonable duties as requested by the Senior Supporter Care Manager

Please refer to the job description for a comprehensive list of tasks, responsibilities, and the required person specification.

Recruitment

We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.

Disability Confident Committed Employer

We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.

At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.

If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).

Equality, Diversity & Inclusion

Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation. 

We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process. 

Are you passionate about using the natural world to inspire children’s heads, hearts and hands? Do you have the background and skills required to deliver high-quality, imaginative and fun outdoor learning experiences to pre-school and primary aged children?

This is an exciting opportunity to join Gloucestershire Wildlife Trust as a Wilder Learning Officer. Working in a happy and dedicated team, you will be responsible for developing and delivering pre-school family sessions and leading primary curriculum-based trips across the county, including at Robinswood Hill, Crickley Hill, and Coaley Peak.

Applicants will need to have experience of working with children and a passion for the natural world.

For full details please see the Job Description.

Application is via CV and Cover letter. Please use your cover letter to detail, why you are interested in the role, why you think you are the right person for it and why you are interested in working at Gloucestershire Wildlife Trust.

We are also looking to recruit some sessional outdoor Learning Officers (zero hours) to support delivery of our seasonal learning work across the county. If you are also interested in these posts, please do let us know.

Interviews will be held in person at our offices at Robinswood Hill Country Park in Gloucester during the week commending 17th November.

Term: Full-time, Fixed Term 1 year Contract
Salary: £25,235

Role Purpose
This is a key role to oversee RDA UK’s approach to safeguarding, supporting senior management and working with external partners. This is crucial to maintain good practice, resources, quality and support to RDA Groups which includes driving RDA safeguarding training.
In addition, this role will include support and administration for the Membership Services Team, as detailed below

Specific Responsibilities
1. To ensure RDA UK has effective safeguarding practices:

• develop and deliver the action plan and ongoing objectives from the British Equestrian Federation (BEF) audit/ Framework Plan and RDA Safeguarding Action Plan

• continuous review of all safeguarding materials and resources, to ensure RDA UK’s Safeguarding policy and statutory obligations and expectations are met, including relevant actions following BEF Safeguarding Action Team (SAT) meetings

• manage requests for guidance from the RDA UK network, including concerns raised and reporting

• provide safeguarding case management, collaborating with the Membership Services Manager.

• work in collaboration with the RDA UK Designated Safeguarding Lead and other relevant RDA UK staff and volunteers to plan, deliver and review projects that improve outcomes for children and adults at risk, within the RDA UK network

• provide advice to the RDA UK team and working groups on safeguarding best practice, policies and requirements, including specific projects or events

• deal promptly with enquiries from RDA Groups concerning policies, procedures and training requirements and respond to feedback received

• maintain the safeguarding content on the ‘MyRDA’ website, ensuring it is current, clear and relevant

• provide guidance to RDA Groups signposting them to resources for disclosure checks

• develop and maintain safeguarding training materials, and coordinate the delivery of regular accredited courses and workshops (both tutor led and e-learning), in conjunction with RDA UK Trainers and relevant external bodies

• developing, maintaining and administering Safeguarding courses and materials

• support the Designated Safeguarding Lead to compile reports for the RDA UK Board, including case management data and analysis, updates and recommendations

• act as the Safeguarding Officer at the RDA National Training Centre, the RDA National Championships and other key events

2. To provide administrative support to the Membership Services Team as required.

General
a) To undertake such other duties as the line manager shall from time to time determine

b) To be flexible in working from other offices in the UK as required for the effective delivery of the role

c) To demonstrate the values and cultural aspirations of RDA in all work

d) To ensure due consideration is always given to our charitable aims and objectives and that this is demonstrated in all activities

e) To attend and service the National Championships, providing support leading up to the event as requested, as well as supporting the event itself

We welcome people of all ages and abilities, including those with physical and learning disabilities, sensory impairments, long-term health conditions, and neurodiversity. 

Are you looking for a role where your accuracy and care help make every donation count?

We’re looking for an Income Officer to join our Fundraising Team on a 12-month Fixed Term Contract. As an Income Officer at the Motor Neurone Disease (MND) Association, you’ll play a key role in ensuring all income is processed efficiently, accurately, and with the highest standards of supporter care. You’ll help maintain the integrity of our income data and make sure every supporter’s contribution is handled with respect and precision. This is an excellent opportunity to use your attention to detail and problem-solving skills to support meaningful work.

Key Responsibilities:

• Process income and related data accurately on the CRM database, ensuring all income is accurate and coded correctly
• Allocate restricted income in line with supporters’ wishes and organisational guidelines
• Maintain strong relationships with supporters, responding to enquiries by phone, email, or post with professionalism and care
• Manage over 7,000 regular supporters through Direct Debit, Standing Order, and Payroll Giving, including reconciliations and regular transaction processing
• Carry out Gift Aid checks before HMRC submissions and help maximise Gift Aid income
• Maintain and manage financial and data systems with high data integrity, ensuring compliance with Data Protection and audit requirements
• Work collaboratively with colleagues to streamline processes and identify practical improvements to manage increasing transaction volumes
• Support the wider Supporter Care and Fundraising teams through integrated working and shared learning

About You:

• Skilled in using databases, with proven accuracy in data entry and financial processing
• Experienced in financial or donation processing systems, with strong understanding of related procedures
• Confident problem solver with strong analytical and organisational abilities
• Highly proficient in Microsoft Office, especially Excel, Word, and Outlook
• Excellent communicator, with the ability to handle complex enquiries clearly and sensitively
• Able to prioritise your workload effectively, work independently, and contribute positively within a team

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description and further information about working for the MND Association is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 3 days per week. (5 days per week office-based training is required for the first 8 weeks) Flexibility to attend the office more regularly in line with organisation needs.

Apply today and bring your expertise as an Income Officer to a team that values precision, collaboration, and genuine supporter care.