Development Officer Jobs

The Services Manager (Housing) will primarily focus on the managing New Horizon's Housing Advice service, delivered both from the day centre and remotely. You will work with the Head of Services to ensure the service responds holistically to young people with multiple needs or barriers.  You should be experienced in the housing and homelessness sector, be a passionate advocate for young people. and have the ability to motivate a team to deliver high quality services in a fast-paced environment. You should be skilled in partnership management and able to collaborate to identify new housing solutions for young people. 

For more information, please see our Job Application Pack below. 

Salary: £37,024 - £41,600
Closing Date: 10am, 14/06/2024

New Horizon Youth Centre has been commissioned by the Mayor’s Office for Policing and Crime (MOPAC) as part of an Alliance with Safer London, St Giles Trust and the Anna Freud Centre to deliver on their Children and Young People’s Violence and Exploitation and Reduction support service. The commission will run from June 2024 for three years. As part of this, an additional service will be set up within the NHYC Youth Justice team specifically to deliver on the Alliance contract. The Services Manager will be the key operational lead for the Alliance, and oversee successful delivery of housing casework services to young people fleeing violence and exploitation who are referred in. You should have experience of working in services that support young people fleeing violence or who are impacted by the criminal justice system, and have a solid understanding of housing options for young people under 25. You should be exceptionally well organised and have excellent partnership management skills.

Salary: £37,024 - £41,600

Closing Date: 10am 31st May 2024

We're Coney, an award-winning arts and social change charity. We’re on a mission to spark change through the power of play.

We're looking for a highly organised, independent and practical individual to join our small team as General Manager. You’ll oversee our core operations, provide support across our innovative programme, and help us to develop longer-term sustainability.

The General Manager will keep core operations running smoothly – across HR, finance and communications – as well as developing the company’s systems and policies to adapt to current and future needs. You’ll also be a key pillar of Coney’s culture and internal communications, fostering a supportive and empowering environment so that staff and freelancers can thrive.

Terms and benefits:

• Days: 3 or 4 days per week, to be discussed with the candidate.
• Salary: £33,000 - £35,000 FTE, dependent on experience
• Location: Our office is currently a short walk from Aldgate East station, London. We are very open to discuss hybrid working models that work best for the candidate.
• Benefits: Generous annual leave and 'agreed absences' allowances.

For the full job description and responsibilities, please read the Recruitment Pack linked on our website. Apply by Sunday 23 June.

Content Warning: We want to ensure that all candidates for this role are aware of potential triggers associated with the responsibilities of this position before they apply. Working in the Advice Service, you may encounter situations or discussions that could evoke strong emotional responses or discomfort for certain individuals.

As a Service, we often work with students facing complex and challenging circumstances and who may be in crisis. Students contact the Advice Service for support with a range of personal difficulties such as mental ill health, sexual violence, domestic abuse and financial hardship.

The job description below and the attached PDF will detail some of the topics that you may encounter. If you have any concerns or questions regarding the nature of this role and its potential triggers, please don't hesitate to reach out for clarification. The hiring manager and people team contacts are at the bottom of this page. There is support is available during the role for when difficult or sensitive topics may impact you.

Who are we?

We are Manchester Students’ Union, the biggest SU in the country, supporting over 40,000 students throughout their time at university. We help to make student life the best it can be by supporting students to campaign for change, creating opportunities to meet new people, providing employment opportunities, providing advice and support and being a safe place on campus.

We are a values-centred organisation that employs around 90 permanent, full-time members of staff. We recruit a wide range of roles throughout the year within all our departments from our Commercial team operating Manchester Academy Venues, 13 Media, Bar 532 & Kitchen and Corridor Coffee to our Student Activities, Student Engagement, Marketing and Communications, Finance, HR and Facilities teams. Our team of around 400 part-time, studying staff are instrumental in providing to support to all departments as well as leading major projects like Student Angels. When you join UMSU, you’ll be immersed in an environment that empowers staff to make great things happen and we're always on the lookout for innovative, passionate, and proactive people to join us.

Our staff team is led by our senior leadership team who are instrumental in driving our strategy at UMSU. It’s made up of our CEO, COO, 3 Directors and 2 Associate Directors. We are governed by our trustees and Exec Officers, you can find out more about that here. All our permanent, full-time roles are graded (Grade A-E) which means that there is a clear path to your development and progression whilst at UMSU.

Our values are really important to us and shape the work that we do every day. As part of our recruitment process, we want you to demonstrate how your experiences, behaviours and skills align with our values. Our values are

• We put students at the heart of what we do 
• We provide a ‘great experience’ service
• We believe in improvement and progression
• We are a community
• We are open and transparent
• We are inclusive

You can find more detailed explanations of our values on our website.

About the role

Do you work in an information, advice, guidance, or a support setting? Are you passionate about welfare rights and supporting students? Do you love developing and coaching people. We’re looking for an Advice Service Manager to lead on the day to day management of our Advice Service and grow and develop our Advisors.

The Students’ Union Advice Service supports a student population of 50000 with case numbers averaging over 3000 per year. We’re here to empower students to exercise their rights and options if they encounter problems during their time at university. We offer one-to-one advice on academic issues, housing, money and student finance issues and student life.

We’re currently going through a service transformation, and we want to lay the foundations for a thriving and sustainable Advice Service, able to meet growing demand and complexity of cases. We’re embedding a new staffing structure, and we’re looking for an Advice Service Manager who can support our staff to transition into the more senior roles available. You’ll lead on staff training and development so that we achieve our transformation plan.

As well as management, you’ll be taking on your own cases. You’ll enjoy this role if you’re interested in the law and getting to grips with regulations and policies and you’re passionate about helping people to understand their rights and challenge poor practice. As Advice Service Manager, you’ll also be using your expertise in this field to coach your team on managing their own caseload and delivering high quality advice. You’ll contribute to building strong relationships with our stakeholders. This role will really suit you enjoy speaking to people and networking. We want someone who can build positive working relationships for access to collaborative working and new opportunities for the Service.

You’ll be joining a supportive team and have access to regular one to ones as well as external restorative supervision. We are looking for someone who has experience of advice giving but you aren’t expected to come with knowledge of all our areas. Training will be given. We’ll want to hear about the knowledge and skills you have from previous roles and how you can bring the skills you’ve developed and apply them to this opportunity.

If you like a challenge, enjoy problem solving, working independently and thrive in a setting where no two days are the same, then this is the role for you, and we’d love to hear from you.

Salary: £30,450 - £33,600 (a cost of living award will be added from August)

Contract: Permanent

Hours: Full-Time (35 hours per week)

Location: This is a hybrid role with some opportunity for home working dependent on Service need. There is normally a requirement for office-based working at least 3 days per week to ensure Service needs are met. This can increase during busy periods, to cover short staffing and is subject to change dependent on business need.

Please read the full job description and person specification before applying, as well as our guide to recruitment. These are attached on our role on our website.

Our Staff Benefits

You'll get access to our great staff benefits;

• 30 days of annual leave + bank holidays + Christmas close
• Training and development opportunities, including access to our eLearning platform
• Flexible working and hybrid working opportunities
• Free NUS 1-year student card
• Free Manchester Academy gig tickets
• Contribution to eyecare such as glasses and contact lenses (for roles where you are using a computer screen)
• Access to our employee assistance programme, including 6 free counselling sessions
• 25% discount in our onsite bar and café - 532 Bar & Kitchen and Corridor Coffee
• Access to our cosy staff Community Space which has free breakfast and lunch for you whilst you are in the office
• Cheap on-site parking

Recruitment Guide

We have a guide that explains our full recruitment process. We recommend reading through this before beginning an application.

If you are invited to interview with us, we will share our interview questions in advance so you can prepare your responses. We’re more interested in hearing about your experiences and ideas than in testing your memory, and so we want you to feel as prepared as possible.

Inclusivity and Accessibility

We are committed to equality of opportunity, and we work hard to ensure we appoint based on merit.

We particularly encourage applications from Disabled or Black, Black British, Black Welsh, Caribbean or African candidates as these groups are currently underrepresented in our staff team.

If you have any accessibility requirements or require adjustments to support you to apply to work with us, please get in touch. We can offer reasonable adjustments at all stages of our recruitment process.

Recruitment Timeline

Applications opened: 24th May 2024

Applications close: 17th June 2024

Interviews: 10th July 2024

Role Commencing: August 2024

About Us:

Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.

At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:

  

Benefits:

• 30 days of annual leave (plus 8 bank holidays), 3 additional free days off at Christmas 
• Life Insurance 
• Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
• A variety of social and wellbeing activities each month   
• Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
• Free Gym Membership 
• Breakfast/snacks 

Reports to: Chief Commercial Officer 

Based: Battersea Park 

Salary: £40k to £45k 

Contract: Permanent, Full Time 

Work Arrangement: 40 hours per week, Hybrid Working Pattern

DBS: Basic 

  

Role Overview:

Reporting to the Chief Commercial Officer, the Customer Service Manager will be integral to the implementation, training, monitoring, and improvement of the new 5 Star Customer Service model being rolled out across all services within Enable – including but not limited to events, leisure facilities, an arts school, bereavement services, filming, health & wellbeing, parks and community development. The role will work closely with both Senior Management and operational staff to ensure that 5 Star Customer Service is at the heart of all interactions with our customers. 

This role will suit someone who values exceptional customer service above all else with a personal history of working in it. Someone with exquisite attention to detail, and excellent interpersonal skills to work alongside a wide variety of services and staff. Someone who is excited by day-to-day variety and thrives in an ever-changing environment. Someone who enjoys bringing a vision to life and is tenacious with each step to get there. Ideally someone who has read Unreasonable Hospitality and was inspired. 

Main Duties/Responsibilities:

• Conduct research and analyse customer feedback and data to identify areas for improvement
• Further develop and implement the 5-Star Customer Service strategy to improve customer interactions across multiple touchpoints and channels 
• Design business-wide customer service processes, best practices, and KPIs to ensure consistent and exceptional service delivery across all Enable teams
• Develop and roll-out relevant training models
• Collaborate with all internal teams to align customer experience efforts with greater business goals and objectives 
• Collaborate with marketing to improve digital customer service 
• Monitor success and champion opportunities to consistently improve the brand experience 
• Visit all services within Enable to assist with research, process implementation and relationship forming

The successful candidate will have: 

• 5+ years of experience in customer service, experience or management, preferably in a hospitality or Not-For-Profit background
• Initiative and motivation to work autonomously and drive change within the business
• Excellent interpersonal and communication skills to interact with internal and external stakeholders 
• Confidence and creativity to bring new ideas to the table
• A hunger for exceptional customer service, and the tenacity to create the change needed to achieve it 
• Experience in motivating staff 
• A flexible approach to working onsite in a variety of different environments 
• Empathy, patience and approachability 
• Ideally have read Unreasonable Hospitality!

This is an exciting opportunity to be a part of a company that positively impacts the community. If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts. 

Totleigh Barton, the first ever Arvon writing house, is a 16th-century manor house in one of the most peaceful and idyllic parts of Devon. The Director will ensure that all aspects of Totleigh Barton are managed to the highest possible standard, overseeing the smooth running of Arvon's courses and retreats, while also holding ultimate responsibility for the upkeep of the buildings and facilities. This role is key to providing a welcoming and hospitable environment for a regularly changing cohort of guests and school groups who arrive every week for up to 40 weeks per year. It is an exciting opportunity for the right candidate, providing a uniquely creative environment in a national charity praised for its outstanding artistic programme. This is a three-day per week role.

About Somerset Community Foundation

We’re a grant-making charity that helps build strong communities where everyone can thrive. We do this by funding local charities and facilitating local giving.

We provide simple, rewarding and impactful ways for donors to give locally, guided by research and our unrivalled local knowledge.

For small, local charities, community groups and social enterprises, we provide vital funding and support to help their organisations flourish. We provide around £4 million of funding to local groups every year. Our turnover in 2024 was nearly £6 million, and we’re building an endowment for long-term investment into our communities, which is currently valued at about £8 million.

By inspiring local giving and funding social action, we support local communities to drive change and realise their dreams.

The role 

You’ll bring energy and enthusiasm to the team, ensuring financial functions are carried out efficiently, effectively, accurately and in a timely way to enable us to focus on achieving our charitable mission.

The focus of the role will be on managing and improving financial processes, ensuring that the Senior Leadership Team have up-to-date and accurate records for reporting to the Board, supporting the programmes and philanthropy teams with accurate fund reports and preparing the accounts for audit each year.  You will work closely with the whole team of staff and volunteers, but you will work most closely with the Operations Director and the Finance Manager.

You’ll be provided with training on our CRM and IT systems. The successful applicant will always be expected to observe our values and policies and to actively engage with continuous professional development.

Key Areas of Responsibility 

 

1. Treasury and Investment Management

· Monitor endowment investments and provide calculations and support in relation to total return

· Prepare quarterly investment management report

· Treasury management to maximise our investment returns

 

2. Bookkeeping and Management Accounts

· Work with the Finance Manager to ensure donations are properly recorded on our CRM and in Sage

· Work with the Finance Manager to reconcile bank accounts monthly

· Preparing monthly management reports, noting significant variances with forecasts

· Monitor outstanding debtors, and with line manager approval, chase overdue debtors

· Prepare fund balances when required by the programmes team to support grant-making

· Presentation of management accounts to board and engagement with board members as required

3. Annual Accounts

· Prepare statutory accounts, working with the Operations Director and CEO to ensure income and costs are allocated accurately across SORP categories

· Participate in the Audit process, engaging with auditors and prepare information for audit and liaise with auditors in the conduct of the annual audit process

· Prepare annual fundholder statements

· Support the Senior Leadership Team in the preparation of the annual budget and cash flow forecast

4. Other Work Required

· Support the Finance Manager and provide cross cover when required

· Attend SCF events as requested, including very occasionally, evenings

· Any other reasonable duties as requested

 

Person Specification - Skills, Knowledge and Experience

Required

· Ideally at least five years’ experience in a similar role

· Minimum of AAT Level 4, preferably ACA/ACCA or equivalent

· Experience of accounting software, especially Sage Line 50

· Experience of working with databases and Microsoft Office, including Office 365

· Knowledge of charity finance

· Excellent interpersonal and communication skills

· Able to work under own initiative but also able to request support when necessary

· Confident managing a busy and varied workload and able to prioritise effectively

· Good problem-solving competencies

· Please note that our office is in a rural location and that access to a car and a clean UK driving licence are required.

Desirable

· Supervision or line management of other team members

· Understanding of the role of local charities, voluntary organisations and social enterprises, and the people they help

· Experience presenting at board level

More about working for us

 

Our values: We’re a values-driven team and organisation, and they underpin our culture, identity and everything we do.

Diversity, equity and inclusion: Together we’re creating a culture where everyone, from any background, can do their best work and bring their whole self to work. We’re also working to ensure the voices of those we support inform everything we do. We would especially welcome applications from minority ethnic people, people with disabilities, younger people, LGBTQ+ people and people with ‘lived experience’ relevant to our work. 

Flexible working: Our work is really important to us, but so is the rest of your life. We offer flexible working that means you can choose hours that work for you and choose a blend of working in the office, at home, or out and about.

Pension: We’ll match your pension contributions up to 5% to help you save for your future.

Enhanced Family Leave policies: We offer an enhanced family leave policy for all employees, including Enhanced Maternity, Paternity, Shared Parental and Adoption Leave.

We are looking for a proactive, self- motivated and solutions-focussed individual to make an impact in the role of Research Manager whilst providing maternity cover for a 12-month period. You’ll share in our vision, mission and values and have children at your heart, and use your passion for making a difference to support and accelerate the ambitious work of Solving Kids’ Cancer UK and the Research team.

Summary of role responsibilities 

• Manage a portfolio of international childhood cancer research projects, engaging stakeholder expertise where appropriate and providing administrative, operational, and relationship management support.  

• Monitor and evaluate the impact of Solving Kids’ Cancer UK’s patient-centric research programme, working closely with the Communications and Campaigns Manager to effectively communicate this to a wide range of audiences.   

For more detailed information about the role, charity, and team, look at the Recruitment Pack.

Recruitment timetable  

We aim to follow the schedule outlined below: 

Applications close: 17 June 2024, 11:59pm 

Shortlisting: w/c 17 June 2024 

Interviews: w/c 1 July 2024 (London office) 

If there are any adjustments that would help you engage with the recruitment process, please let us know.  

We actively encourage applications from those with lived experience of neuroblastoma and/or other childhood cancers. As an equal opportunity employer, we also welcome applications from all suitably qualified candidates, regardless of age, disability, gender, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, religion or belief, sex, or sexual orientation. 

Safeguarding: As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.  

Youth Services Manager

Location: YMCA Newark and Sherwood
Contract Type: Permanent
Job Type: Full time
Salary: £36,000 - 38,000

If you are a believer in the difference you can make to a young person's life and are looking to a more strategic role designing, creating, and rolling out new programmes as well as delivering sessions yourself, this could be the perfect role for you.

YMCA Robin Hood Group has a strong track record of delivering impactful, engaging and highly successful youth programmes across Nottinghamshire. We are looking for someone new to join us to really boost our offering, expand our services and seek out groups of young people yet to engage in our services as our new Youth Services Manager.

As our Youth Services Manager, you have responsibility for the programmes we run today and in the future across Nottingham and Newark specifically designed for children and young people aged predominately 10-25 years old.

This is a truly varied role where you will be able to drive the strategy for the service whilst also remaining hands on and delivering sessions keeping you in touch and connected with the young people we support.

Job Description

While no day is ever the same, broadly speaking your role will fall into the following areas:

• Grow, lead, manage and develop the Youth Services Team across YMCA Robin Hood Group as well as its subsidiary organisations: YMCA Newark and Sherwood, YMCA Goole, The Zone Youth Charity.
• Recruit, train, and manage the staffing of the programmes.
• Oversee funding and programme management for the whole of the service.
• Lead, manage and develop the Street Pastors programme based from the Malt Cross in Nottingham
• Ensure financial sustainability of all the youth services provisions including developing relationships with funding bodies, local authorities, commissioners, and schools.
• Grow and sustain fee for service provisions, sourcing, applying for and monitoring funding and securing tenders with the corporate funding team.
• Quality Assure all Youth Service Delivery to ensure that all programmes meet or exceed DofE regulations relating to any future Alternative School provision
• Act as Designated Lead Safeguarding Officer for the Youth and Families Service

You will need to be equally skilled at relationship and rapport building as you will be managing complex budgets including monitoring very diverse income and expenditure streams, managing cashflow, forecasting and annual budget setting.

There is a level of flexibility needed in this role, especially as we move into the growth phase, where you are able to support with the running of individual sessions as we embed new programmes and staff. Whilst this is a role predominately to work Monday to Friday, 37.5 hours per week, it would be foolish to suggest there won’t be a need for flexibility outside of these times. Of course, there will be flexibility for time off in lieu and or to adjust your working day to fit around the sessions. We are looking for someone who wholeheartedly shares our values and vision for high quality youth provision and will be dedicated and committed to providing the very best we can to our local communities.

Being a car driver with access to your own vehicle would be a significant advantage as you will cover a huge geographical patch and you will be expected to travel between sites in the course of your week.

If you are looking to work for an organisation who care about you and your wellbeing, the YMCA prides itself on the package of wellbeing we support all our employees.

At YMCA Robin Hood Group, you will have many additional benefits, including but not limited to:

• Comprehensive well-being package
• 27 days holiday increasing 1 day each year for your first 5 years!
• Flexible bank holidays to take to celebrate the cultural and religious events important to you.
• Private medical and dental cashback scheme
• Workplace pension
• 4 x Life Insurance/Death in Service
• Westfield Rewards for high street discounts
• External training to support through to postgraduate level 7 study and continual professional development beyond this
• Eligible to join the Blue Light Discount scheme
• Pastoral support
• Cycle to Work Scheme
• £500 refer a friend scheme across the Group

This post is subject to a satisfactory enhanced DBS check paid for by YMCA) and registration with the DBS Update Service. We reserve the right to withdraw this role before the closing date should we be able to appoint to the role.

You may also have experience in the following: Youth Development, Programme Management, Community Outreach, Child Protection. Youth Programme Manager, Youth and Family Services, Youth Engagement, Services Delivery, Safeguarding, Family Services

REF-214 211

Customer Services and Administration Manager, a fantastic opportunity for a senior Customer Services, Supporter Services, Supporter Care, Membership professional to a National Health Charity, based in Central North London. Hybrid Working; 3 days office based and 2 days working from home.

The Customer Services and Administration team is a dedicated and specialist team who provide all supporters, volunteers, groups, members of the public and internal customers a high level of customer service and support when contacting the charity. The team also play an important role in taking and processing credit and debit card donations made via the telephone or online and respond to Gift Aid questions and queries.

As the Customer Services and Administration Manager, managing a team of Customer Service Officers, you will ensure that on a day-to-day basis the team functions efficiently, effectively and delivers excellent customer care service to all supporters, staff and members of the general public. You will ensure all staff within the team are managed and developed so they provide a high level of support to those using the team and the services provided.

Responsibilities:

• Oversee all aspects of customer service ensuring the supporters, members and members of the public have a great experience when contacting the organisation.
• Organise a rota that ensures all the elements of the Customer Services function are comprehensively covered.
• Put processes and procedures in place to ensure agreed SLA’s and KPI’s are being met, in line with strategic goals.
• Continuously improve processes and the services provided and troubleshoot issues as soon as they arise.
• Responsible for any complaint escalation/investigation.
• Develop and manage the team, performance management and the performance development review.
• Ensure the team are processing direct debits in accordance with BACS rules and regulations.
• Deal with queries and questions raised about our direct debits processes.
• Ensure all income is tracked and all donations are banked and thank in a timely manner.
• Manage the analysis and evaluation of performance information, monitoring and reporting against objectives, outcomes, SLAs and KPIs. 
• With the Data Governance team ensure data protection laws are adhered to, storage of data, review and update policies.

To be successful in the role of Customer Services and Administration Manager, you will have previous experience, skills and knowledge in the following areas;

• Experience of managing a team within a Customer Services, Supporter Services, Supporter Care, Membership department. Delivering a progressive programme of customer service delivery to internal and external customers.
• Experience of managing and responding to complaints and feedback
• Experience of processing Direct Debits payments or similar and ideally thanking of supporter donations via a database
• Experience of the BACS direct debit claiming process and following regulations

Salary: £36,309 - £42,085 per annum

Hybrid Working; 3 days office based and 2 days working from home.

Rolling Recruitment, deadline asap.

Please note: This role is being recruited on a rolling basis. If of interest, please apply asap. Due to the rolling recruitment process, the client reserves the right to close the role when required. 

'Angela Mann Recruitment' is a specialist Charity & NFP Recruitment Agency, with extensive experience and knowledge of working within the sector. We match individuals to roles based on the required skills and experiences requested to fulfil a position, regardless of age, disability, gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

Events Manager
£35,831 pa plus excellent benefits
London WC1 and home-based
35 hours per week, full-time

The Events Manager is a crucial role at the College, as you will be responsible for the planning and delivery of the College’s annual flagship conference. As Events Manager, you will work closely with internal and external stakeholders and suppliers to ensure this event is executed to an exemplary standard.

You will manage the Conference Committee and work closely with College Officers, Members and internal colleagues including the Creative Content and Marketing, Children and Young People and Corporate Services Teams to deliver our high-profile conference. Helping to ensure impactful campaigns are created to drive delegate registration and engagement, you will also be responsible for producing detailed project plans and RASCIs for the conference.

Reporting to the Head of Events, you will provide support with the tracking of event expenditure, managing supplier procurement processes and negotiating with suppliers to guarantee value for money. Taking the lead on all College relationships with internal and external service providers, you’ll also ensure that site visits and assessments are carried out where necessary, making certain that insurance, legal and Health & Safety obligations are adhered to.

In addition to the flagship conference, you will support the wider team in the delivery of other high profile engagement activities including international conferences, membership ceremonies, regional member events, dinners and a number of ad-hoc events according to College priorities. You will also deliver virtual events as required, taking the lead on researching virtual event solutions to ensure that the College meets shifting member needs.

Educated to a good standard, with demonstratable experience of delivering large scale (1,000+) educational or scientific conferences, you should have a background of working with external professional conference organisers along with experience of working in a membership or not-for-profit organisation.

Excellent relationship management and interpersonal skills with colleagues, internal and external stakeholders and suppliers are essential, as are outstanding communication skills, both oral and written.

With a good understanding of project management methodology and how to apply it to events, you should have a sound knowledge and insight into the wider event industry, in order to keep up-to-date with trends, developments, innovation and legislation. Solution centric to enable innovation, you must be able to adapt to changing situations.

Line management experience and the ability to motivate and develop direct reports is essential, whilst an event management or project management qualification, along with experience of running events outside of the UK would be desirable.

The Membership, Policy and External Affairs Division actively promotes the membership, stakeholders and the public awareness of the Royal College of Paediatrics and Child Health (RCPCH) and core child health priorities. 

The RCPCH sets and maintains standards for the education and training of all doctors working in paediatrics and child health in the UK. We advocate on child health issues at home and internationally. Additionally, through a variety of activities, the College influences the quality of medical practice for children in hospital and in the community.

The RCPCH has more than 22,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have smaller offices in Northern Ireland, Scotland and Wales.

The RCPCH wants to represent all the communities we serve. Appointment will be made solely on merit. However, the College is particularly keen to receive applications from Black, Asian and minority ethnic candidates, and/or candidates with a disability who are currently under-represented at this level of the organisation.

The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4-week cycle and the remainder from home.

Closing date: 4 June 2024

Position: Programme Coordinator: Empowering fishing communities in the Global South

Based: EJF offices in Brussels, Bath or London (with international travel)

Contract: Full-time, permanent

Salary range: £40,000 - £50,000 (dependent upon experience and location)

Reporting to: Global CEO and COO

About EJF

EJF protects the natural world and defends our fundamental human right to a secure environment. We are headquartered in the UK and have teams in 16 countries across four continents. Our filmmakers, researchers, campaigners, and grassroots advocates bring about systemic protection for the natural world and defend the fundamental human right to a secure environment. Our campaigns are rooted in field investigations, partnerships, and grassroots communities that inform and guide our global strategies to protect people and our shared planet.

CONSERVING OUR GLOBAL OCEAN. We campaign for legal, sustainable, and fair fisheries, end marine plastic pollution, and stop deep-sea mining. Our investigations expose illegal fishing fleets and ‘seafood slavery’ and drive protections for marine biodiversity and the communities that depend on the ocean.

PROTECTING OUR CLIMATE. We defend Nature’s carbon stores – ocean, wetlands and forests - and we work to secure greater protection for climate refugees.

EMPOWERING ENVIRONMENTAL DEFENDERS. We provide training, support, and equipment that enables community activism and investigative environmental journalism to succeed in the Global South.

The Role

Coordinating and building capacity for coastal communities to protect their marine environment.

This is a rare opportunity to join our dynamic, impactful international team, which is working to protect our global ocean and the people and biodiversity dependent upon it. The Coordinator will lead an innovative multi-year programme supported by the EU to train, equip, and empower small-scale fishing communities. The programme will help to protect fish stocks and marine biodiversity from illegal, unsustainable fishing in 15 countries across the Global South.

The programme will include the rollout of a ‘Global Toolkit’ that gives fishing communities innovative, practical equipment, training, and support to help end illegal fishing. Capacity building will include using EJF’s DASE app, which enables fishers to document and report illegal fishing. This app will be accompanied by insightful practical guidance to strengthen local governance and advocacy to protect inshore waters relied upon by coastal communities.

Supported by two regional coordinators and drawing on EJF’s decades of experience in activist training and field programmes in West Africa and Asia, the role will oversee the Toolkit’s introduction to at least 15 countries in Africa, Asia, Latin America, and the Pacific.

The programme seeks someone who is a superb, experienced coordinator and manager, able to give remote support and guidance to multiple local teams overseas and track and monitor the programme’s implementation and the Toolkit’s effectiveness against agreed KPIs. The role will involve some travel to kickstart projects, assess and evaluate implementation over time and propose adjustments and further iterations of the Toolkit according to feedback and shared learning. We seek a proactive, creative and determined problem solver who will capitalise on new opportunities and ensure we exceed expectations.

Building strong, trusted and proactive relationships at the grassroots level and facilitating partnerships and information-sharing with national and community-based civil society groups in each country will be essential. The role requires a natural diplomat, able to lead discussions with government officials at the local and national level. The Coordinator will lead the grant, reporting to the EU as the funder and other major stakeholders, including national governments.

As the global lead, the Coordinator will be a superb, confident and inspiring communicator, in writing and person, able to give visibility to the programme's beneficiaries and partners and its impacts. The role will work closely with EJF’s film and comms teams, devising outputs including events at grassroots and national levels that will be effective and influential at reaching their target audiences, sharing success stories and inspiring additional uptake and support.

Essential Requirements

• You have a personal and professional commitment to EJF's Mission and Values, a strong sense of ethics, and a determination to achieve an impact on the natural world and associated human rights.
• You have extensive (at least 5 years) professional experience in international advocacy or development, ideally across various geographies, contexts, and cultures.
• You have superb attention to detail, factual accuracy, intellectual rigour, and excellent communication skills.
• You are an inspirational leader with a calm, methodical, and proactive approach to project and staff management in diverse locations, cultures, and settings. You have demonstrable experience managing staff to success.
• You are a superb diplomat who can develop trusted relationships and engage with potential partners and stakeholders worldwide.
• You have strong organisational skills and can deliver agreed outcomes on time and within budget to the highest professional standards, delivering impact and cost-efficiencies. You can also prioritise and manage multiple competing country projects and other needs.
• You are comfortable taking and giving direction and feedback within an international, multicultural team while working independently and taking initiative and ownership of your workload.
• You are creative and solutions-oriented, can make swift judgement calls in challenging situations, and keep overseas teams motivated, effective, impactful, safe and secure.
• You understand how important written communications, films, and photos are in delivering the programme and sharing success stories and impacts with multiple audiences.
• You can travel internationally, occasionally at short notice and potentially for extended periods.

Desirable

• Further languages (including French, Spanish, Portuguese, Thai or Bahasa Indonesian)
• Experience living and working in challenging environments
• Documentary/journalistic experience

Benefits (additional benefits may be applicable according to location)

• Generous annual leave allowance increasing every year.
• Hybrid working (60:40 split of office:home).
• Flexible working arrangements considered.
• Cycle to work scheme.
• Potential for unique opportunities and dynamic career development.
• An opportunity to work within a supportive and committed professional team that delivers high impact, protecting our natural world.

Applications

Please send your CV and cover letter explaining why you are the right person for this role to the email provided. 

Closing date: 5pm, Friday 14th June

Applications are reviewed as soon as they are received, and we recommend that you apply well before the deadline. Only shortlisted candidates will be contacted. No other communications, agencies or phone calls, please.

Please indicate your location and the right-to-work eligibility in your Cover letter.

Pre-employment screening: To apply for this post, you must demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries.

We're the UK's leading bowel cancer charity. We're determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.

We currently have around 90 staff based in England, Wales Scotland and Northern Ireland.

Thanks to the generosity of our community, we’re in a privileged position to be able to grow our staff team to deliver our ambitious strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK, and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a future where nobody dies of bowel cancer.

We're looking for an IT Project Manager to join our Data and IT team. The IT Project Manager will oversee the planning, implementation and tracking of assigned IT projects within the charity. You'll be responsible for managing the project team, ensuring projects are completed on time, within budget and meet quality standards. You'll serve as a liaison between various stakeholders, including clients, internal teams and vendors, to ensure effective communication and collaboration throughout the project lifecycle. You'll also identify and mitigate risks, resolve issues and provide regular progress reports to stakeholders. 

Safeguarding

Safeguarding is everyone's responsibility and at we're committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment. 

Successful candidates may be subject to either a satisfactory basic or enhanced disclosure from the Disclosure and Barring Service (DBS) dependent upon the role. 

• Salary: £34,250 – 37,500 gross per annum at 1.0 FTE

• Working pattern: 1.0 FTE  (37.5 hrs per week), or 0.9 or 0.8 FTE. Flexible working requests will be considered.

• Contract: Permanent with a 6 months probationary period

• Team: Operations Team

• Location: This role can be office-based or hybrid, with at least two days each week in the office. The ability to attend some ad hoc events and meetings around London is required too. 

• Reporting to: Head of Operations & People

Safe Passage International (SPI) is recruiting an International Operations Manager to support continuing and sustainable growth in our ground-breaking work to ensure that safe routes to sanctuary exist for all people seeking asylum and that their right to protection is upheld.

You will join a dynamic Operations Team that works hard to ensure seamless operations that empower field and front-line staff to achieve the highest impact possible for the people we work with. The team’s responsibilities include people management, compliance, governance, participation, safeguarding, systems, MEAL, wellbeing, diversity, representation, and inclusion. We work across all SPI entities in the UK, Greece, and France, as well as projects operating in other locations, including Poland.

At present, the team comprises a Head of Operations & People, International Safeguarding & Protection Manager, International Operations & MEAL Manager, Youth Campaigns and Participation Manager, International Operations Coordinator and Operations Assistant.

The International Operations Manager will have a primary focus on day-to-day operations and human resources management. We are looking for a values-led operations professional, who is innovative and flexible in their approach to ensure the internal infrastructure of the organisation is equitable and tailored to the people we work with.

This is an exciting time to join a growing team as we respond to significant growth in SPI’s work across all international locations.

We value equity and diversity in our organisation and are striving to build a workforce reflective of the communities we work with. We encourage applications from people of all ethnicities, working ages, genders, sex, sexual orientations, faiths (or non), marital status (or non), and pregnancy status. We also have full flexible working policies to support people with disabilities and caring responsibilities. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply.

As a refugee charity, we offer a guaranteed interview for people with direct lived experience of seeking asylum who meet most of the essential criteria outlined in the Person Specification. If you have first-hand experience of applying for asylum in any country, please let us know in your application. We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to.

If you are excited by this role and working at Safe Passage but do not have all the experience you think is needed, we would encourage you to apply anyway and reach out for an informal chat beforehand to discuss why you would like to apply for the role and what skills or experiences you think are relevant.

If you would like to arrange this, please visit our our website for more information on contact details. 

How do I apply?

Please read the full Job Description & Person Specification and our ‘How to Apply Guide’ below.

The ‘How to Apply Guide’ asks candidates to submit a CV and Cover Letter answering four specific questions linked to the Person Specification. Applications can be submitted via email in written form or as digital audio or video files.

Closing date: Sunday 23rd June 2024 at 11.59 pm.