Development Officer Jobs

Part-time – 22.5 hours per week

(Working Hours will be scheduled between 9.30am and 8.00pm)

 The Brent Centre for Young People is looking for an experienced, dynamic person to join its Clinical Administration Team.

The Brent Centre for Young People is a charity based in North West London (Kilburn) that provides psychotherapeutic treatments to young people aged 11-25 years, who suffer with emotional difficulties and have mental health needs. The Centre has an international reputation and delivers world-leading evidence-based practices to young people across North West London. On average, the centre helps over 700 young people per year through its In-house and Outreach Services.

We are looking for an experienced clinical administrator with strong people and communication skills to help run our clinical services.

This post is an exciting opportunity to be part both of supporting the growth of this new service and supporting clinical administration at the Brent Centre within an existing small team.

The suitable candidate will have at least two years’ experience of clinical and/or general administration and reception duties. This post will suit a confident, reliable individual with strong interpersonal, organisational and communication skills.

You will be expected to be confident in IT skills (including the use of Microsoft Excel to an intermediate level) and apply them to recording data accurately on a daily basis on our client database.

We are looking for someone who demonstrates a high level of professionalism, can work to regular deadlines, can problem solve when faced with difficult situations, adheres to confidentiality and can communicate professionally, politely and effectively with young patients, their families, our clinical and non-clinical staff team and our external contacts, such as GPs.

The post requires sensitivity to the needs of young people with emotional difficulties and the nature of therapeutic work and their families. Experience with young people or with mental health is advantageous.

You will be expected to work a range of shifts between 9.30am to 6pm, 10.30am to 7pm and 11.30am to 8pm, to be agreed.

The candidate will have excellent skills, when carrying out duties of the post.

Closing date: Friday 24th May at 5pm

Interviews: TBC

Shortlisted candidates will be required to take a 30-minute test

This post is an exciting opportunity to work with Nottingham City’s PCN 8 (Clifton and Meadows).. Using the Macmillan Electronic Holistic Needs Assessment to support Cancer Care Reviews will ensure patients have access to the right support for all their non-clinical needs. The post will also work on the preventative agenda, supporting uptake of cancer screening across the PCNs and supporting the practices within the PCNs to deliver their improvement plan around early diagnosis of cancer. (in line with NHS England and NHS Improvement -  QOF Quality Improvement domain 20/21 – Early diagnosis of cancer).

 You will work in partnership with GP surgeries to give non-medical support that maximises patients’ wellbeing through their Cancer journey. The primary role is to do Cancer Care Reviews, with access to each surgery’s IT systems to track patient lists, document, and communicate with practice staff. This role will involve liaising with services from within the NHS structure as well as external services, so you will need to be skilled in navigating intricate processes and organisational structures from both the inside and the outside. You will also help with improving screening uptake and community engagement, building relationships with local services and groups to further enhance the support.

Apprentice Personal Assistant - Executive Director of Finance and Strategic Planning

Contract: 18 Months Fixed Term contract, full time, Level 3 Apprentice

Salary: £24,113 - £25,319 with excellent benefits

Location: London, UK

Hybrid Working: A minimum of 40% of working time is spent face to face, either in the London office or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London, and this will be your location and contract base.

About WaterAid:
Want to use your skills to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?

We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as an Apprentice Personal Assistant to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.

About the Team:
The WaterAid Finance and Strategic Planning team is a diverse and friendly team always ready to help each other and support WaterAid teams to deliver their aims and the contribute to the WaterAid mission.

About the Role:
The Apprentice PA will provide efficient and professional administrative and secretarial support to the Director of Finance and IT. The PA will provide support to the Director, in the following areas:

• Efficient coordination and support for the Director and the teams in both finance and IT.
• Assistance with the coordination for the Director of Finance and IT in their cross organisational and federation responsibilities, including Directors Team, Global Executive, Global Finance Executive, Audit Committee and Board of Trustees where necessary

You'll also:

• Act as business assistant and support for the Director, and their teams
• Proactively prioritise Director's time, forward planning of workload, travel arrangements, and diary management.
• Act with the Director's delegated authority whilst sensitively recognising and respecting the accountability and authority of others present.
• Proactively coordinate UK, and global, meetings where required
• Attend SMT meetings to take notes of the meetings, record and manage the completion the actions/priorities that arise
• Maintain relationships with key stakeholders across WaterAid.
• Provide cover for other PAs during annual leave, absence etc. (as part of the PA Team).
• Provide assistance with the inputting of the Director's expenses - budget allocation etc
• Assist with the Travel arrangements for the Director and the team.
• Pro-active, high attention to detail and pride in all outputs.
• Track priorities, flagging issues to Director, and proactively coordinating such items across SMT and other key stakeholders, to ensure timely actions are taken and issues dealt.
• Carry out research and prepare materials including presentations and written briefings as required.
• Maintain up to date secure and accessible team records (e.g. organigrams, JDs, etc)
• Commit to and complete apprenticeship training and development programme

About You:

• Accuracy and high attention to detail, to be able to produce written work of high quality and maintain accurate records
• Effective time-management skills; ability to manage multiple projects, priorities and deadlines
• Excellent interpersonal and communication skills; ability to deal with people at all levels of the organisation with confidence and discretion
• Excellent command of written English, to produce reports and communication materials to the highest standards
• Very good numerical skills
• Strong decision-making skills
• Ability to build and maintain strong relationships
• Active user of websites and digital tools and technology
• Excellent IT skills in MS Office (Outlook, Word, Excel, PowerPoint)
• Good organisational and project management skills; with the ability to organise and manage successful projects and events
• A commitment to personal learning, development and improvement in pursuit of own objectives and those of the team and organisation
• Working style that reflects WaterAid's values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation

Apprenticeship Requirements

• Have an A-C grade at GCSE or equivalent in Maths and English
• Have lived continuously in the UK/EEA for the last 3 years
• Not have a degree in any subject
• Not have done the Business Administration Level 3 programme previously
• Not have significant work experience of more than a year or so

Closing date: Applications will close at 23:59 on Tuesday 28th May 2024. Availability for an in-person interview is required between 22-26th May

How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.

Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

Our Benefits:

• 36 days' holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day

Our Commitment

Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.

We have an exciting opportunity for an Helpine Advisor (known internally as a Triage & Early Intervention Officer) to join the Warwickshire team, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your Birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

As a Triage & Early Intervention Officer, you will be:

You will be talking to people on the telephone from a variety of different backgrounds, all with different experiences. No two days are the same & you will need to use your communication skills and resilient nature to help those dealing with trauma and the effects of crime, who may have gone through a life-changing experience. Previous experience is not required as you will receive robust training prior to working directly with clients. You will also receive ongoing support to ensure that you can provide victims with quick responses to meet their needs and help them cope and recover.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

1 in 20 young people will have experienced the death of one or both of their parents by the age of 16 (Parsons, 2011). Do you believe that children and young people should not be alone on their bereavement journey? We do, help us to achieve our vision across Surrey, parts of West and East Sussex and West Kent.

Location; East Grinstead/home-based Hours; 21 Salary; £22,800 (FTE £38,000)

Closing Date; June 15th (We reserve the right to close earlier if sufficient applications received)

Who we are

We are a medium sized charity supporting children and young people in Surrey and surrounding areas who have been bereaved or who are facing the bereavement of a close family member. We are the only charity in our local community providing a range of services that give the opportunity for children and families to come together in person. We know we make a difference to children and young people at a really difficult time and support them to move forward with their lives.

About the role

Our current director is moving on to a new and challenging role nearer to home. We are seeking a Charity Director to take our strategy forward; we are aiming to reach all children and young people in our local communities who need our support through their bereavement journey and extend the range of services we can provide. This is a broad role in a growing organisation with limited resources, it involves a mix of operational, strategic and external facing activities.

Who we are looking for

We are looking for a proven leader, with charity experience with enthusiasm for our vision. They will have skills in income generation, fundraising, relationship building, managing a small team of dedicated staff and managing limited resources to provide the largest impact for our children and families. Jigsaw (South East) is committed to equal opportunities and welcomes applications from all sections of the community.

Main purpose of the role 

Provide strategic direction by leading and further developing a quality service.

- To ensure income supports financial stability and growth of our services to meet needs.

- To increase our service's visibility and impact, particularly with statutory funders, and establish a reputation as an expert organisation

- To ensure the charity fulfils its legal, statutory and regulatory responsibilities.

Every 6 minutes someone learns that they are losing their sight. Every five hours, a baby is born with sight problems. In these moments, two profound questions emerge:

• Can this be stopped?

• How do I (or my child) live this life?

The merger of Fight for Sight and Vision Foundation on 1st April 2023 will enable us to address both questions. By combining our strengths and expertise we’ll be the only significant national funder with the efficiency, capability, and capacity to increase investment in medical research and social improvement. Together we can mitigate both the prevalence and impact of sight loss.

We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. This ambition includes retail growth plans and an income generation strategy to open more shops over the next 5 years. We currently operate 11 shops selling donated goods, including an online eBay shop.

We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.

The East Sheen Shop Manager will play a crucial role in the future growth of our newly merged charity and the impact that we can achieve through partnership for people with sight loss.

JOB DESCRIPTION AND PERSON SPECIFICATION

Responsible to

Area Manager

Direct reports

Immediately responsible for recruiting and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities.

Working hours and contract

Permanent, part-time

21 hours per week over three days, primarily weekends but flexible over a seven-day rota

Salary

£23,933 pro-rata plus OTE Bonus

Location

East Sheen

 

Role Responsibilities:

Purpose of Job

· To coach, lead and manage a team of volunteers

· Drive sales performance to exceed targets, maximising cost efficiency

· Maximise shop profits through delivery of the retail strategy, including income, gift aid donor sign up and conversion, donations and other income generators.

· To achieve compliance with relevant regulation e.g., health and safety and safeguarding, whilst adhering to all policies and procedures

· To promote strong relations within the local community to enhance the profile and good name of the charity

Main Responsibilities

· To deliver shop income plan

· To achieve gift aid income objectives, donor sign up and conversion. Improving processes to deliver maximum value, coaching colleagues to success

· To support and manage volunteer pricing to ensure items are processed in line with policies and procedures, recognising and thanking the team for their contribution

· To develop a culture of ownership and follow up within own team and volunteers

· To adhere to safe, legal & secure requirements and standards for the shop, both front and back of house

· To induct, train and coach new colleagues, as evidenced through induction paperwork and development plans

· To role model and promote effective team communication, celebrating success and sharing best practice

· To liaise closely with the Warehouse Manager, Area Support and Volunteer Manager and Area Manager

· To role model exceptional customer service to supporters and donors, providing feedback in a timely manner

· To ensure the highest standards of customer care and service are demonstrated by self, line reports and volunteers

· Promote, monitor and act on internal and external customer feedback

· To evidence effective local networking to generate donations and volunteer engagement, including local business and other stakeholders

· To monitor and check security of stock and debrief variances with the Area Manager

· To proactively assess own development needs and seek out development opportunities to enhance contribution to Retail objectives and operations

· To take ownership of good housekeeping for all areas of responsibility

· To accept responsibility and carry out any other task commensurate to the role

Person specification:

Skills, knowledge & experience

Sales and Profit

· Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the shop’s financial performance

· Foster a creative and entrepreneurial shop environment where team members seek to maximise income in new and innovative ways both within the shop and through a variety of channels, such as community events

· Manage the team to maximise income from Gift Aid on donated products

· Ensure that all of Vision Foundation financial procedures are adhered to and executed in a timely fashion by the shop team

Shop Floor

· Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop team

· Establish efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and Vision Foundation internal regulations regarding donated stock are adhered to

· Inspire the team to provide a great customer and donor experience, which enables The Vision Foundation to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Area Manager within the agreed timeframes

· Empower the team to create original, appropriate and commercially successful visual merchandising displays, including shop windows

· Make sure that all procedures for the sale of new products are followed by the volunteer team (if applicable)

· Work with the Area Manager to ensure our shops are in good condition, maximise their potential and are fit for purpose

· Provide a safe and healthy working environment and ensure that all team members are aware of and operate within Vision Foundation’s health and safety policies and procedures, including waste management and customer safety

Leadership - Volunteers

· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.

· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.

· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution

Leadership - Paid Staff

· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.

· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.

· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution.

Management - being part of Vision Foundation

· Play active part in the charity, including attending and contributing to all-staff meetings

· Play a key role in enabling the shop to represent Vision Foundation and increase the knowledge of the local community about our mission and work

· Be accountable for the integration of the shop into the local community in collaboration with the shop team

· Empower the team to respond to all appeals and fundraising opportunities.

· Adhere to and enforce Vision Foundation’s safeguarding policies.

Other

· Required to adhere to Vision Foundation’s vision, mission and values

· Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles

Personal qualities

· The ability to work under pressure whilst remaining calm and organised

· To be receptive to change and to act as a change agent

· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors

· To demonstrate a calm and logical approach to problem solving

· To consistently demonstrate a dedicated approach to the quality of customer service and team working.

· Comfortable working in a small team both strategically and operationally

· Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.

· Able to provide positive, dynamic, tenacious and flexible leadership at all times.

· Results-driven, able to measure and quantify own outcomes.

· Adaptable to changing landscape and evolving organisation.

· Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines

· Excellent verbal and written communication skills

· Highly organised with ability to plan effectively and allocate resources appropriately.

· An understanding of and commitment to London’s blind and partially sighted people.

Flexibility

· The role description is a general outline of duties and responsibilities and may be amended as the newly merged charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.

Every 6 minutes someone learns that they are losing their sight. Every five hours, a baby is born with sight problems. In these moments, two profound questions emerge:

• Can this be stopped?

• How do I (or my child) live this life?

The merger of Fight for Sight and Vision Foundation on 1st April 2023 will enable us to address both questions. By combining our strengths and expertise we’ll be the only significant national funder with the efficiency, capability, and capacity to increase investment in medical research and social improvement. Together we can mitigate both the prevalence and impact of sight loss.

We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. This ambition includes retail growth plans and an income generation strategy to open more shops over the next 5 years. We currently operate 11 shops selling donated goods, including an online eBay shop.

We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.

The Muswell Hill Shop Manager will play a crucial role in the future growth of our newly merged charity and the impact that we can achieve through partnership for people with sight loss.

JOB DESCRIPTION AND PERSON SPECIFICATION

Responsible to

Area Manager

Direct reports

Immediately responsible for recruiting and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities.

Working hours and contract

Permanent, full-time

Salary

£23,933 plus OTE Bonus

Location

Muswell Hill

 

Role Responsibilities:

Purpose of Job

· To coach, lead and manage a team of volunteers

· Drive sales performance to exceed targets, maximising cost efficiency

· Maximise shop profits through delivery of the retail strategy, including income, gift aid donor sign up and conversion, donations and other income generators.

· To achieve compliance with relevant regulation e.g., health and safety and safeguarding, whilst adhering to all policies and procedures

· To promote strong relations within the local community to enhance the profile and good name of the charity

Main Responsibilities

· To deliver shop income plan

· To achieve gift aid income objectives, donor sign up and conversion. Improving processes to deliver maximum value, coaching colleagues to success

· To support and manage volunteer pricing to ensure items are processed in line with policies and procedures, recognising and thanking the team for their contribution

· To develop a culture of ownership and follow up within own team and volunteers

· To adhere to safe, legal & secure requirements and standards for the shop, both front and back of house

· To induct, train and coach new colleagues, as evidenced through induction paperwork and development plans

· To role model and promote effective team communication, celebrating success and sharing best practice

· To liaise closely with the Warehouse Manager, Area Support and Volunteer Manager and Area Manager

· To role model exceptional customer service to supporters and donors, providing feedback in a timely manner

· To ensure the highest standards of customer care and service are demonstrated by self, line reports and volunteers

· Promote, monitor and act on internal and external customer feedback

· To evidence effective local networking to generate donations and volunteer engagement, including local business and other stakeholders

· To monitor and check security of stock and debrief variances with the Area Manager

· To proactively assess own development needs and seek out development opportunities to enhance contribution to Retail objectives and operations

· To take ownership of good housekeeping for all areas of responsibility

· To accept responsibility and carry out any other task commensurate to the role

Person specification:

Skills, knowledge & experience

Sales and Profit

· Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the shop’s financial performance

· Foster a creative and entrepreneurial shop environment where team members seek to maximise income in new and innovative ways both within the shop and through a variety of channels, such as community events

· Manage the team to maximise income from Gift Aid on donated products

· Ensure that all of Vision Foundation financial procedures are adhered to and executed in a timely fashion by the shop team

Shop Floor

· Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop team

· Establish efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and Vision Foundation internal regulations regarding donated stock are adhered to

· Inspire the team to provide a great customer and donor experience, which enables The Vision Foundation to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Area Manager within the agreed timeframes

· Empower the team to create original, appropriate and commercially successful visual merchandising displays, including shop windows

· Make sure that all procedures for the sale of new products are followed by the volunteer team (if applicable)

· Work with the Area Manager to ensure our shops are in good condition, maximise their potential and are fit for purpose

· Provide a safe and healthy working environment and ensure that all team members are aware of and operate within Vision Foundation’s health and safety policies and procedures, including waste management and customer safety

Leadership - Volunteers

· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.

· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.

· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution

Leadership - Paid Staff

· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.

· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.

· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution.

Management - being part of Vision Foundation

· Play active part in the charity, including attending and contributing to all-staff meetings

· Play a key role in enabling the shop to represent Vision Foundation and increase the knowledge of the local community about our mission and work

· Be accountable for the integration of the shop into the local community in collaboration with the shop team

· Empower the team to respond to all appeals and fundraising opportunities.

· Adhere to and enforce Vision Foundation’s safeguarding policies.

Other

· Required to adhere to Vision Foundation’s vision, mission and values

· Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles

Personal qualities

· The ability to work under pressure whilst remaining calm and organised

· To be receptive to change and to act as a change agent

· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors

· To demonstrate a calm and logical approach to problem solving

· To consistently demonstrate a dedicated approach to the quality of customer service and team working.

· Comfortable working in a small team both strategically and operationally

· Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.

· Able to provide positive, dynamic, tenacious and flexible leadership at all times.

· Results-driven, able to measure and quantify own outcomes.

· Adaptable to changing landscape and evolving organisation.

· Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines

· Excellent verbal and written communication skills

· Highly organised with ability to plan effectively and allocate resources appropriately.

· An understanding of and commitment to London’s blind and partially sighted people.

Flexibility

· The role description is a general outline of duties and responsibilities and may be amended as the newly merged charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.

Volunteering Coordinator

Location: National Training Centre in Osgathorpe or homebased with travel
Job Type: Part time, up to 30 hours per week
Contract Type: Permanent
Salary: circa £24,000 FTE (depending on experience)

Closing date: 03-06-2024

If you are a talented administrator who is excited about utilising your skills in the charity sector, this could be the role for you.

Canine Partners' mission is to change the lives of disabled people using expertly trained dogs to improve physical, emotional, and social wellbeing.

To help us create amazing partnerships, we need amazing people. Canine Partners has an exciting opportunity for a Volunteering Coordinator to join our People team.

This is an incredible role at a prominent assistance dog charity where your role will be part of our essential work that transforms lives every day.

What you will do:

We aim to offer flexible and attractive volunteering opportunities across all aspects of the charity's work to meet the needs of a wide range of volunteers, your role will be supporting the ongoing development and administration of this volunteering programme. You will be confident in providing effective and efficient support across a range of systems to benefit the ongoing needs of our volunteer population. You will be the first point of contact for potential and new volunteers and staff with volunteering queries, alongside managing data, and supporting regular engagement initiatives with the support of the Volunteer Manager and wider People team. This is a fantastic opportunity for you to work across many parts of the charity both internally and externally.

What we are looking for:

• Demonstrable administration experience.
• Excellent attention to detail with a methodical approach.
• Excellent listening, interpersonal and communication skills (verbal and written) across a range of audiences.
• Excellent customer service skills.
• Proficiency in Microsoft based software packages.
• Strong planning, prioritising, and organising skills.
• Proven ability to manage, motivate, and supervise others (staff, volunteers).
• Full UK driving licence or ability to travel in line with the requirements of the role.
• Experience of working within the voluntary, or healthcare sector, and knowledge of safeguarding or volunteering legislation/policies would be advantageous but not essential. Most importantly, you will be passionate about the transformative impact that our assistance dogs provide to our beneficiaries.

We can offer you:

• Generous annual leave allowance
• Salary exchange pension scheme
• Charity (occupational) sick pay
• Life assurance and will writing service
• Employee assistance programme and wellbeing portal
• Free on-site parking
• Dog friendly offices

This role can be delivered from our purpose-built training centre in the rural countryside of Osgathorpe, Leicestershire or remotely from home with some travel to the training centre for events and related activities where possible.

If this sounds like the perfect role for you, we would be delighted to hear from you! Please apply online with a comprehensive CV and supporting statement explaining how you believe you match the requirements of the role.

First interviews will take place virtually (online) in the week commencing 10 June 2024.
Second interviews will take place at our National Training Centre, Osgathorpe, Leicestershire, date to be confirmed.

We recognise the benefit of diverse experiences, and therefore welcome and encourage applications from all sections of the community. We are a disability confident committed employer.

You may also have experience in the following: Volunteer Coordinator, Charity, Charities, Third Sector, Trainer, Volunteering, Recruitment Officer, Volunteering Coordinator, Voluntary Sector etc.

REF-213 749

We have an exciting opportunity for a Victim Care Advocate to join our Triage team in South Yorkshire, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your Birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

As a Triage & Early Intervention Officer, you will be:

You will be talking to people on the telephone from a variety of different backgrounds, all with different experiences. No two days are the same & you will need to use your communication skills and resilient nature to help those dealing with trauma and the effects of crime, who may have gone through a life-changing experience. Previous experience is not required as you will receive robust training prior to working directly with clients. You will also receive ongoing support to ensure that you can provide victims with quick responses to meet their needs and help them cope and recover.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Are you a skilled administrator with excellent attention to detail? Do you have excellent written and verbal communication skills? Do you enjoy working with a range of stakeholders in a fast moving environment?

We're now looking for a Governance Administrator to join our team! You'll provide essential administrative support to our Governance Manager, board of Trustees and Executive Leadership Team.

Your responsibilities will include co-ordinating essential administrative tasks: preparation, collation and distribution of agendas, meeting information packs, minutes and reports and managing actions following board and committee meetings. You will also provide diary management support to the Board of Trustees. Additionally, you will assist in organising key events such as the Annual General Meeting and trustee elections.

You will support the Governance Manager in maintaining our Companies House and Charity Commission records, as well as overseeing the Board of Trustees internal communications.

In addition to supporting the Governance Manager in delivering on the Association's governance functions, you'll be a valued member of the wider CEO Office Team.

If you're organised, proactive, and passionate about supporting charitable causes, we'd love to hear from you.

Hybrid Working Expectations: Minimum 1 day per week office attendance, with occasional travel to our London office and events

(Flexibility to attend the office more regularly on occasion may be required to meet business needs.)

What are we looking for?

We need a skilled administrator who can effectively support our Board and CEO team.

As a proactive and confident individual, you'll excel in managing multiple and competing priorities while maintaining confidentiality. Your strong IT skills, particularly in MS Office applications, will be essential for this role.

Effective communication is key. You'll be liaising with senior stakeholders and external contacts through email, phone, Microsoft Teams, virtual and face-to-face meetings and events. Strong written communication skills are particularly important as this role will involve minuting meetings.

Flexibility is also crucial, as occasional out-of-office hours and travel to external venues, may be required.

For full role responsibilities please view the job description located within the Recruitment Pack.

Our Benefits

• 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
• Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
• Access to a 24/7 phone and video GP Service
• Life assurance
• Confidential counselling helplines
• Salary sacrifice schemes to include:      
• Cycle to work
• Buy and sell annual leave
• BenefitHub which offers lifestyle discounts and offers on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

How to apply

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Administration experience. If you have previous governance administration experience, please include this.
• Strong written communication skills (writing emails and minute-taking)
• Ability to effectively manage conflicting priorities.
• Diary management.

Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that particular competence or give an example to support your suitability.

Alternative Applications

To provide an inclusive application process for all our opportunities, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form. For example, if you would like to apply via video or audio format, please email your recorded application, ensuring you cover the supporting statement aspect.

About Us

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.

We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme. Reasonable adjustments can be made as required.

Important Information

Adverts may be closed before the deadline once sufficient applications are received. To avoid disappointment, please apply early.

We request that recruitment agencies do not contact us in relation to this role.

Role:  Communities Coordinator

Hours:    37.5 per week Monday to Friday

Contract:  Permanent

Salary:    £25,000-£33,000

Holiday:  25 days per year plus Bank Holidays 

Based:    Home Based with travel to London and across the UK

Probationary Period:  3 months

Reports to:  Head of Campaigns

Benefits:  An additional 3 days holiday between Christmas and New Year / Flexitime policy / 5% pension contribution

We are River Action

We are a small and agile campaigning organisation on a mission to rescue Britain’s rivers from a toxic cocktail of agricultural, sewage and industrial pollution. We support community action, galvanise and mobilise public opinion, influence government policy, and call out destructive industrial practices to incentivise changes that end pollution. 

We are building a talented team of positive disrupters and community mobilisers to deliver our strategy to urgently protect and restore our rivers for the benefit of community and wildlife.

Britain’s rivers are our life support system and they are dying. We need urgent action to bring them back to life.

Who we are looking for:

We are looking for highly engaged people who share our passion for rivers, wildlife and people who bring a creative, collaborative and investigative approach to campaigning. For this role we are looking for a confident and resilient community organiser who can build strong relationships to support communities to create change locally.

What you’ll be doing:

The Communities Coordinator will support community groups to campaign for clean rivers at a local level. By facilitating grass roots action you’ll be galvanising a strong and powerful network of community activists that have the power to create change both locally and nationally. You’ll be responsible for taking River Action’s national campaign strategy to a local level. You’ll work closely with the Campaigns Manager and the wider team to develop a Community Toolkit (including advice for activists, and guidance and services for communications, fundraising, legal support and citizen science projects) to support communities as well as provide strategic support to empower community activists to campaign for clean rivers. You’ll work closely with the Campaigns Manager and wider team to amplify the stories of those taking action at a local level and connect campaign groups to the wider national agenda. You’ll be working collaboratively with the River Action team to devise, develop and deliver our strategy ensuring our programme of community engagement is equitable, diverse and inclusive. You’ll be working closely with other organisations to ensure our community support compliments the work of others and meets the needs of community groups we work with. 

Main Duties 

• Contribute to the development and implementation of River Action’s campaign strategy.

• Develop River Action’s Community Toolkit as a package of support for local campaign groups. 

• Identify community groups within river catchments areas River Action is working and build positive and impactful relationships..

• Organise site visits to develop good relationships and in-depth understanding of local issues impacting river health.

• Convene and align local stakeholders around river catchment and regional campaigns.

• Facilitate local community groups’ campaigns and provide support in line with our toolkit’s support package.

• Facilitate the creation of community group citizen science projects, integrated within a national system for gathering and sharing evidence of pollution.

• Organise community crowdfunding for citizen science and communications.

• Plan and host webinars, training sessions and online and in person events.

• Develop good working relationships with regulators including Environment Agency, Natural Resources Wales and Scottish Environment and Protection Agency. 

• Support the CEO and Campaigns Manager to identify and deliver legal challenges at a local level.

• Maintain and develop partnerships and working relationships with other key groups and stakeholders working in similar areas of work to River Action.

• Identify opportunities to engage, empower and expand River Action’s network of supporters. 

• Support the Communications Coordinator to create inspiring and engaging digital media content and news stories, including taking photographs and videos and conducting interviews.

• Support the Campaigns Manager and Communication Coordinator in responding to the reactive news agenda.

• Contribute to the Monitoring and Evaluation system for demonstrating impact of River Action’s community engagement work, reporting against KPIs. 

• Contribute to fundraising efforts particularly crowdfunding and drafting of funding proposals to support Campaigns and Fundraising Teams and the charity’s mission.

• Work as a motivated and collaborative team player within a fast-paced team.

• Carry out any other duties as are within the scope, spirit and purpose of the post as requested by your line manager or any other member of the River Action team.

Other Duties & Responsibilities 

• Adopt a positive approach to personal and professional development; engaging in one to one meetings and relevant training.

• Be aware of, and act on, relevant health and safety responsibilities as an employee of River Action and adhere to these wherever you are working.

• To maintain confidentiality in all areas of work at River Action.

• UK travel will be required. Training & operational activities may require overnight stays away from home, in which case standard River Action procedures apply.

• Demonstrate a strong commitment to creating an inclusive, equal and diverse workplace.

• Work collaboratively with colleagues across River Action to collectively deliver our ethos and mission.

What you’ll bring

The position will suit an energetic, collaborative, resilient community organiser with a passion for aligning and mobilising communities to drive environmental change. The ideal person will be an excellent communicator, a natural convener, well-organised, and thrive within a dynamic and fast-paced environment. The person will have a passion to protect and renew our waterways and hold those responsible for environmental destruction to account.

• Experience in working with and supporting community groups.

• Experience in developing guidance documents and toolkits.

• Expertise in convening and galvanising people around a common cause, using a diplomatic and sympathetic approach combined with urgency.

• A head for organisation and excellent time management working in a calm and logical way.

• An understanding of the issues that are impacting our rivers.

• The ability to establish and maintain effective contacts and relationships with senior and influential external individuals and bodies.

• The ability to communicate effectively and appropriately with a wide range of people both verbally and in writing including the media, community groups, other NGO representatives, supporters and followers on social media.

• Great IT literacy.

• Ability to work independently and take initiative to solve problems.

• Ability to work flexible hours as necessary.

• Ability to travel to remote locations not necessarily well-served by public transport.

• A good team player with a willingness to muck in as and where required.

• Ability to think clearly even when working under pressure.

• A passion for River Action’s mission and vision.

 

Diversity and Inclusion

Don’t meet every single requirement? Studies show that women and people of colour are less likely to apply for jobs unless they meet every single criteria. We are committed to building a diverse, inclusive and equitable workplace. So if you like the look of this role but your past experience does not align perfectly with everything in the job description, we would still like to hear from you. You may be just the right person for this or other roles. 

How to apply

To apply, please submit your CV, a cover letter explaining how your skills and experience meet the requirements of the role and a written submission as described below  to jobs at riveractionuk dot com. Only applications including all three documents will be accepted.

Written Submission:

This year, River Action will be developing its Communities Toolkit aimed at local campaign groups and activists seeking to develop their own local campaigns to rescue their rivers locally. As part of your application, we would like you to put together a one page document outlining a plan for the toolkit, mapping out the main structure and content of the toolkit and how you would deliver it to communities. We will particularly be looking at your style of communication and creative skills. Should you be successful in being invited to interview, you may be asked to present this idea.

Closing Date: Applications will be reviewed on a rolling basis until 23:00 Friday 24 May. Screening calls and first-round interviews may be conducted with short-listed candidates before the application deadline. The deadline may be closed early if the right candidate is found. 

Interview Date: Interviews expected to be held from 24 May via video conference.

Main purpose of job: To work in the Navigator team supporting individuals who have or are experiencing sexual violence and or sexual abuse. As a first contact worker, you will act as a gateway to both specialist counselling and advocacy services and additional specialist support services in Essex. You will use your considerable experience to provide a high-quality telephone information and support service.

The support you deliver will help individuals on their pathway to wellbeing, recovery, and social inclusion through building trusting and collaborative relationships. You will guide users to make informed decisions about their own wellbeing, maximising their independence and engaging in appropriate community or clinical resources/interventions.

You will work within a team of first contact navigators under the supervision of a service lead. You will be highly motivated and dedicated, have strong communication, interpersonal and negotiation skills with the ability to work under minimal supervision.

Start date:As soon as possible (subject to Enhanced DBS Check and satisfactory references).

Salary:£24,496 - £26,845 per annum.

Contract: This contract is until 31st March 2026, with the potential to extend if funding is continued.

Hours: 35 hours per week.  

Place of work: CARA premises in Colchester and some remote home working if a suitable environment is available.  Some travel to other locations in Essex may be required, particularly during the induction period.

Holiday: 25 days per year, plus additional closure days between Christmas and New Year.

To apply: Please complete the application form, which can be downloaded from our website, explaining how your skills and experience relate to the person specification.

Application deadline:  Tuesday 11th June 2024, 10am

Interviews:  Tuesday 18th June 2024

Start date: Immediate, subject to receipt of satisfactory references and enhanced DBS check.

Mandatory Training Dates: To be confirmed.

This post is restricted to women applicants under the Equality Act 2010, Schedule 9, Part 1

Job Description

The First Contact Navigators play a central role in the CARA team, ensuring that our service users and other agencies receive a high-quality service from the moment of first contact. You will work as part of a wider team of First Contact Navigators across Esse and the post liaises with clients, the CARA team and external agencies, providing advice, support and information.

The First Contact Navigator will engage with individuals who are experiencing, or who have experienced, sexual violence and or sexual abuse who require information, signposting and short-term support.  You will be the first contact and conduct first meetings, managing your own caseload and co-ordinating personalised support for individuals on their pathway to wellbeing. You will have strong communication, interpersonal and negotiation skills with the ability to work under minimal supervision. You will support people who use CARA services to make informed decisions about their wellbeing, maximising their independence and engaging in appropriate community or clinical resources. You will work collaboratively with service users, the CARA team and other professional agencies to navigate and coordinate services.  

The main responsibilities of the post are:

· To act as a first point of contact for new referrals and enquiries, providing information, emotional support, advice and signposting.

· To complete first contact calls and assessments with clients over the telephone.

· To ensure information about new referrals/enquiries is accurately recorded on CARA’s database in real time.

· To work collaboratively and build trust with service users, agencies, personal and professional support networks to collate relevant information to effect individualised support requirements.

· To assess and engage service users not currently engaged in appropriate specialist sexual violence services.

· To seek and respond to referrals from a variety of internal and external sources.

· To assist survivors and relatives/supporters of survivors in understanding the range of resources and services available to them.

· To support service users to engage effectively with appropriate services to meet their individual needs and aspirations.

· To work as a link between clients, CARA staff and external agencies, ensuring appropriate information is passed on.

· To work closely with the Essex-wide team of First Contact Navigators and Information and Referral Coordinators to ensure effective referral processes across Essex.

· To act as a point of contact for external agencies making referrals to CARA, answering queries about our referral process.

· To cover the enquiry line and the office phone and deal with enquiries as required.

· To pro-actively promote CARA’s services to external agencies, ensuring they are aware of our referral procedures.

· To contribute to development of promotional information, to ensure information about the referral process is clear and accessible.

· To attend regular team meetings and to work with colleagues to further the objectives of CARA.

· To adhere in full to all CARA’s organisational policies and procedures, including safeguarding procedures.

· To report to the Service Development Manager, Head of Operations, CEO and Trustees as required, including the production of regular written reports.

· To be administratively self-servicing.

· To undertake any other related activities as required by the Head of Operations, CEO or the Chair of the Board of Trustees.

· To take on new client, office and administration responsibilities as CARA develops.

About CARA

CARA (Centre for Action on Rape and Abuse) works with victims and survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs. 

CARA is a registered charity working with adults of all genders, young people and children from across mid and north Essex.  We have a head office in Colchester and outreach premises in Braintree, Chelmsford, Clacton-on-Sea, Great Dunmow and Harwich.  We also provide remote services.

CARA seeks to be an inclusive organisation that actively encourages, supports and values diversity amongst both our service-users and our workers.  We wish to create a culture in which discrimination, in all its forms, is recognised and addressed.

You can read more about CARA’s commitment to diversity and inclusion here. We encourage and welcome applications from candidates from diverse backgrounds.

About Synergy Essex

CARA is part of Synergy Essex – the Essex Rape and Sexual Abuse Partnership. We work closely with SERICC Rape and Sexual Abuse Specialist Service and Southend-on-Sea Rape Crisis (SOS Rape Crisis) to deliver the contract for the Office for the Police, Fire and Crime Commissioner for Essex for services for victims and survivors of sexual violence and child sexual abuse across Essex.

Do you want to be part of making a difference to, and supporting, the voluntary, community and social enterprise (VCSE) sector across Hampshire?

Action Hampshire works with communities across Hampshire and beyond on innovative, impactful, asset based projects. We support communities to have their voices heard and to take action together. We support and partner with a range of voluntary community and social enterprise organisations to help make great things happen. We celebrate diversity and challenge inequalities.

You will support the design, delivery, evaluation and resourcing of projects, by providing high-quality support and co-ordination as a member of several project delivery teams. This is a multi-faceted role, with opportunity to grow and develop. You’ll work across the organisation, involved in many different projects and collaborating with colleagues across the team.

You will be self-motivated and committed to delivering results in order to solidify Action Hampshire’s reputation as a trusted and impactful deliverer of funded projects and services. You will be committed to Action Hampshire’s values and have an understanding of, and an empathy with, the culture and values of the VCSE sector.

Joining a friendly and supportive team, you’ll be able to manage your own time and work both independently and collaboratively with colleagues, communities and partner organisations. There may also be opportunity to work on other innovative Action Hampshire projects. In this role you will be able to grow valuable experience of the voluntary sector and know you are making a real difference to people and communities across Hampshire.

There has never been a more exciting time to join our talented, expert and friendly team. Our senior leadership team is working to embed our new culture and ways of working, driven by our values of being bold, enterprising, informative, and empowering. We very much welcome applications from all members of the community, regardless of age, gender, sexual orientation, ethnicity, faith or disability.

We Are Survivors are looking for an individual, who has the passion, motivation, and keen eye for detail to come and join its ever-growing (and utterly amazing) Central Operations Directorate, as our new Admin Co-Ordinator.

For the past 15 years, We Are Survivors has provided survivor-focused therapeutic and advocacy support to male victims/survivors of sexual abuse, rape, and sexual exploitation. More recently, we have been commissioned by NHS England to provide trauma-informed support within each North West prison establishment.

Each of the incredible survivors and individuals that walks through our doors or requests our support, begins their journey by completing a referral, you will help support the processing of these – from referral opening to closure. As well as supporting the Operations Team in the maintenance of high-quality client data and providing other general administrative functions that helps the running of our support services.

In return for your time, experience, and commitment to the organisation, you will receive an annual salary of £24,150; 25 days annual leave (increasing annually by 1 day to max of 30 days) plus bank holidays; birthday leave; company sick pay; monthly supervision; pension contribution; and a range of benefits and training opportunities.