Development operations manager jobs

Summary

We have two exciting opportunities for Grants Officers to join our team!

We are hosting a Recruitment Webinar on Wednesday 14th May 2025 where you can find out more about these roles.

Please note that there are 2 Grants Officer positions available within different teams:

• Grants Officer within the Buildings for Mission team, 12 month contract
• Grants Officer within the Net zero Carbon Programme, 12 month contract

If you have a preference as to which role you would like to apply for, please write this at the top of your application. Any applications that do not specify a preference, will be considered for either position.

About the Departments:

Both roles sit within the Cathedral and Church Buildings (CCB) Department, which supports the care and sustainable development of the Church of England's 42 cathedrals and 16,000 church buildings, of which 12,500 are listed, to help fulfil the vision and strategy of the Church of England. It also supports dioceses with the disposal of church buildings no longer required for worship and finding them a new future. Through advice, guidance, advocacy and fundraising, the Department provides strategic support on conservation and caring for historic church buildings, making change to support worship and communities, and working towards Net Zero Carbon 2030. Members of the Department engage with dioceses, parishes and cathedral teams, as well as nationally with government, agencies, charities, funders, General Synod and across the National Church Institutions to make the case for church buildings and their vital role in worship, community and national life.

Buildings for Mission team

The Buildings for Mission project is an initiative of the Department funded by the Church Commissioners from the 2023-25 triennium allocations. It is providing £11m of support to dioceses and parishes through advice and grants, structured around three main activities. The Church Buildings Support Officers (CBSO) Grant Scheme supports salary and related costs for new posts to provide advice to parishes on repair and maintenance and on developing the wider use and support for churches through community engagement. The Minor Repairs and Improvements Grants Fund is devolving £6.2m to dioceses to distribute in the form of grants for urgent and necessary small-scale repair projects or improvement projects. The Church Buildings Management Partnerships (CBMPs) initiative aims at the formation of partnerships to provide maintenance and insurance services to member churches. Pilot projects are being grant-aided over the period 2025-26.

The Grants Officer role within the Buildings for Mission team will provide a responsive service for the grant schemes under the Buildings for Mission initiative:

• The Church Buildings Support Officers (CBSO) Grant Scheme,
• The Minor Repairs and Improvements Grants Fund, and
• The Church Buildings Management Partnerships (CBMP) pilots.

Net Zero Carbon Programme

The Net Zero Carbon Programme was established to help the Church of England to deliver its commitment to reaching Net Zero Carbon by 2030. It aims to aims to equip, resource and support all parts of the Church to reduce carbon emissions from the energy used in its buildings, schools and through work-related transport by 2030. The team manages the distribution of a grant portfolio worth £190 million across 2023-31, aimed at supporting and equipping dioceses, parishes and other parts of the Church to reach the milestones set out in the Routemap to Net Zero 2030.

The Grants Officer role within the Net Zero Carbon programme will play a vital role in supporting the work of the Net Zero Carbon Programme's grant streams, supporting it in delivering a consistent and responsive service to grantees.

In both roles, duties will include:

• Assisting the Grants Manager with general operation and oversight of the schemes
• Providing a knowledgeable and responsive service to dioceses as first point of contact for the grant schemes
• Handling general enquiries and pre-application engagement, assessing and responding to expressions of interest from prospective applicants
• Handling a caseload of live grants

Key role requirements:

• For the Buildings for Mission role, the post-holder will be required to come into the primary office location (Church House) or another NCI or diocesan office location (subject to agreement with relevant office management) a minimum of one day per week.
• For the Net Zero Carbon Programme role, the post-holder will required to be home-based, with regular meetings in Church House Westminster and occasional travel elsewhere (up to two days per month).
• These are both fixed-term contracts, Buildings for Mission team (12 month contract) and Net Zero Carbon Programme (12 month contract). There is a possibility that these contract lengths could be extended to the end of 2028, but this is dependant on further funding being agreed.
• You will need to have knowledge/experience of historic and/or natural environment conservation or heritage management OR experience working in the environment or sustainability sector (depending on which role you choose to apply for).
• Both roles require good written/spoken communication skills, good interpersonal skills, ability to work well both on own initiative and good analytical skills.

About You

The Church of England is for everyone and we want to reflect the diversity of the community the Church serves across the whole country. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups. As a Disability Confident employer, we are committed to recruiting disabled people. We offer interviews to disabled people who meet the minimum criteria for the role.

Please refer to the Job Description for more information about the role and person specification.

What we offer

Your Salary

• A salary of £40,572 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

Treasures Foundation provides housing and support for women recovering from addiction, trauma, and involvement with the criminal justice system. We help women rebuild their lives through safe housing, access to essential services, and programmes focused on rehabilitation and long-term recovery. Our mission is to empower women to thrive in their communities and build a brighter future.

We are now seeking an experienced Waking Night Keyworker to oversee all aspects of our first stage housing during the night, based at our Newham, East London homes from 10pm to 8am. The main role is to support the residents in daily living activities of an evening and morning and be available for support throughout the night. Staff will also be expected to maintain professional development through online training and maintain the monitoring system ensuring it is up to date.

Key Responsibilities

The Waking Night Keyworker will report directly to the Specialist Support Manager and will play a critical role in maintaining the effective running of Treasures Foundation’s supported housing. The core responsibilities include:

Beneficiary support

· Support beneficiaries in the evening, communicating with them about their day or any difficulties that have arisen for them

·Take a holistic approach to support beneficiary needs, seeking and highlighting opportunities for change at the individual’s and project level

· Remain awake for the entirety of the shift, aside from a two hour break, ensuring you are available for beneficiaries to approach if needed

· Interact with the beneficiaries in the morning

· Verbal and written handover to staff in the morning

Reporting and Compliance

· Use on call if needed in an emergency

·  Ensure our monitoring system Lamplight is up to date

· Complete online training

· Gather data for monitoring and evaluation

Person Specification

The ideal candidate will have a passion for working in the charity sector. They will be proactive, solution-oriented, and able to manage competing priorities in a sometimes challenging environment.

Essential Skills and Experience:

·  Flexible attitude with the ability to understand and implement policies and procedures, keeping the beneficiary at the heart of the work

· Demonstrable experience of lone working in a similar environment

· Excellent organisational and time-management skills

· Strong communication skills, with the ability to present information clearly to other staff members

· IT literate

Desirable Skills and Experience:

· Evidence of trauma informed qualifications or experience

What We Offer

· The opportunity to make a meaningful impact in the lives of women recovering from addiction and trauma.

· A supportive and passionate team dedicated to creating lasting change.

· Opportunities for professional development through training and teaching.

· Therapy for staff

· Regular Supervision

Assistant Editor
c. £30,000
Hybrid Working – minimum 2 days per week in London office

The Talent Set is delighted to be working with a leading international membership organisation that supports professionals in a highly specialised area of legal and financial planning. Renowned for its commitment to education, professional standards, the organisation represents a global network of practitioners who advise families on complex and sensitive matters relating to future planning. We are currently supporting them in the search for an Assistant Editor to join their dynamic Communications Directorate. Working closely with the Managing Editor and Graphic Designer, the Assistant Editor will be involved in the full editorial process, including managing submissions, editing content, coordinating with authors, and supporting publication across digital platforms. This is a fantastic opportunity for a detail-oriented editorial professional looking to contribute to high-quality publications in a meaningful and globally impactful field.

Key Responsibilities:

• Assist in the end-to-end production of two core digital publications, including copy-editing, proofreading, and preparing content for online publication, ensuring high editorial standards are consistently met.
• Act as a key point of contact for contributors, authors, and internal stakeholders, managing communications to ensure smooth collaboration and timely content delivery.
• Upload, tag, and maintain editorial content on the publications’ website using a CMS, ensuring pages are accurate, up-to-date, and optimised for engagement.
• Manage the production and distribution of publication newsletters through Marketing Cloud, ensuring content is timely, relevant, and aligned with audience needs.
• Support content strategy by compiling and writing regular features, such as society news pages, and reporting on website and newsletter analytics to inform future content development.
• Work closely with the Managing Editor and Graphic Designer on daily editorial operations, including organising editorial board meetings and maintaining publication schedules, to ensure the smooth delivery of both publications.

Person Specification:

• Excellent writing, sub-editing, and proofreading skills, with a keen eye for detail and a strong command of grammar and style.
• Highly organised with strong time-management abilities, capable of managing multiple deadlines and editorial tasks simultaneously.
• Collaborative team player with proven experience working effectively across departments and with external stakeholders to produce cohesive and high-quality publications.
• An interest in legal, tax, or financial content or the ability to learn and quick to grasp complex or technical subject matter.
• Strong digital publishing skills, with familiarity in CMS platforms, SEO principles, and analytics tools to support online content optimisation.
• Self-starter with initiative and adaptability, able to work independently in a fast-paced environment and respond flexibly to changing editorial priorities.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Would you like to bring your expertise, skills and experience to the third sector and contribute to a growing national charity?

Are you passionate about supporting bereaved children, parents and  families, and the professionals who work with them?

Helpline Practitioner
Hours: 21 hours (3 days) per week 
Rate: £28,000 per annum (pro-rata)
Reporting: Head of Helpline Services
Base: Blended: Home Working and Child Bereavement UK Head Office in Loudwater, Buckinghamshire (currently 1 day per quarter)

Child Bereavement UK helps families to rebuild their lives when a child grieves or when a child dies.

We support children and young people (up to the age of 25) when someone important to them has died or is not expected to live, and parents and the wider family when a baby or child of any age dies or is dying. 

We provide training to professionals in health and social care, education, and the voluntary and corporate sectors, equipping them to provide the best possible care to bereaved families.

We are looking to recruit a talented and highly motivated individual, to provide timely and appropriate support and information to both families and professionals contacting Child Bereavement UK (CBUK) through a variety of channels, mainly phone, email and live chat, and to assist in the development and maintenance of systems, policies, practices and procedures to underpin this service.

Closing Date: 9am Tuesday 3rd June
Interview Date: Friday 13th June

Interviews will be held via Zoom.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Applications will be reviewed, and interviews offered, on an on-going basis. We reserve the right to close the role prior to the closing date, should a suitable applicant be found, so please submit your application as soon as possible.

Child Bereavement UK recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage job applications from people of all backgrounds, particularly where we are under-represented; currently, this includes disabled people, LGBTQ+ and those from those from ethnically diverse groups.

No agencies please.

This is an exciting new role for hte Trust as it seeks to uplift and empower the people of Evesham in Worcestershire.

The Trust has secured funding for a new COO who will support, encourage, lead and develop the Trust into our next chapter.

We are an established Community Centre with a brilliant, dedicated and highly motivated small staff team with lots of volunteers.  We have a wide range of commumity centre users, and estblished partnerships and networks.  The Trustee body have recently set a new Vision and Priiorites process; and we are working with a community research body and fundraising strategy.  Our new COO will work to support and develop all this towards a sustainable future.

Part of this new role will be to support one of our key projects become an independent charity in their own right; and to work on the vision for social housing/supported housing locally with linked buildings in the HIgh Street.

Further information is in the Job Pack.

Are you a part-qualified or newly qualified accountant looking to use your skills to make a real difference?

We are looking for someone with strong financial acumen and a passion for improving processes to join the team as a Finance Process Improvement Analyst.

This is a vital role within The Felix Project, a charity that rescues good, surplus food from the food industry that cannot be sold and would otherwise go to waste and deliver it to hundreds of food banks, charities, primary schools and holiday programmes in London. In 2024, The Felix Project gave out the equivalent of 38M meals to over 1,200 community organisations and schools across every London borough

In this newly created role, you will work closely with the operations team to identify and implement improvements across financial systems and processes—helping us to work smarter, not harder. While you’ll provide ad hoc support with core accounting tasks, your focus will be on driving efficiency, making the most of resources, and helping the charity better serve its cause.

Your day-to-day duties will include:

• Planning, overseeing, and carrying out audits of processes and procedures, in line with the planned schedule.
• Assessing compliance with applicable laws and regulations, ie. financial standards.
• Evaluating risks and developing recommendations to improve risk management
• Reviewing processes across the business that impact the effectiveness of financial management information reporting
• Guiding non-financial managers in understanding financial management and its impact.
• Help improve finance processes and broader organisational effectiveness.

Your Skills & Experience will include:

• You should be a fully qualified (CIMA, ACCA, ACA, or equivalent) professional OR be part-qualified with substantial experience in performing audit work to a high standard and actively working towards full qualification.(You will receive support for your study and development goals)
• Excellent research and analytical skills enabling you to quickly sort and analyse large amounts of data and create clear, persuasive reports.
• A strong understanding of accounting standards is also required.

This role offers a real opportunity to bring about positive change in a charity that ensures that food reaches vulnerable children and families, the homeless, the elderly and those who simply cannot afford to buy regular, healthy food. If you are interested in learning more, please reply to this advert with an updated version of your CV and our recruitment partners at TPP Recruitment will be in touch with details of next steps. Alternatively, reach out to Karen Moore via [email protected] to arrange a confidential discussion. The deadline for applications is Monday 28th of April
The Felix Project recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage job applications from candidates from diverse backgrounds.

We particularly welcome applications from those of a black and minority ethnic (BAME) background, as BAME people are currently under-represented within The Felix Project.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

The position of CEO is an exciting and challenging role that is primarily external facing in order to promote and further develop the essential support we provide to families in need throughout Camden and Islington.

A key aspect is to continue growing our network of stakeholders, partners, corporate sponsors, commissioners and donors. The CEO will also be expected to lead the drive to secure new income streams, and maintain existing relationships with key funders and stakeholders.

The CEO works with the Board of Trustees to drive the future strategy, ensure fulfilment of the implementation plan and direct a staff team comprising a Head of Delivery, 3 Family Liaison Managers, An Operations Manager, a Community Projects Manager, a Bookkeeper, and a Fundraising Consultant.

There is considerable scope for the post-holder to make a real difference and significantly further raise our profile within the community that we serve, building on our track record of excellence and impact as one of the leading organisations affecting social change in the local area.

Core Responsibilities

· Support the team in identifying funders and income generation opportunities

· Build networks with new and existing funders to engage their support

· Represent and participate at external events and meetings to promote HSC&I

· Actively contribute to expanding the role and influence of Home-Start London consortium in the wider London area

· Be accountable for the management of resources to enable us to actively support a minimum of 90 to 120 families at any one time

· Provide leadership and oversight to colleagues and volunteers to ensure the correct outcomes for families through training, governance and quality assurance

· Performance and line management of Head of Delivery, Funding and Projects Manager and Bookkeeper

· Annual budget setting in conjunction with the Treasurer, and ongoing monitoring and reporting of financial position

· Provide management reports to the Trustee Board on progress against key performance measures

· Ensure that we remain compliant with all legislative and policy changes that impact the charity and our processes

· Understand the impact of legislative, changing political, economic and social climate on our work, and share this knowledge within the team to ensure compliance

Personal Specification / Attributes

The successful candidate will be an experienced Senior Manager/Chief Executive with a demonstrable track record of successfully running an organisation or team leadership. You will possess strong strategic management, governance and people skills in addition to being solution focussed. Excellent stakeholder management skills are essential as is the ability to generate income from a range of sources.

Essential knowledge and skills

· Three years experience as a Senior Manager / Chief Executive

· Ability to prioritise and manage a varied workload, working to tight deadlines

· Demonstrable success in raising significant income from a variety of external sources

· Excellent stakeholder management and communication skills

· Accomplished at providing motivational and influential leadership

· Proven track record of successfully delivering change

· Good understanding of financial accounting and budgeting in the charity sector

· Strategic and innovative thinking

· Understanding, interpreting and presenting Management Information and data

· Previous experience of working with organisations in social services or health, with an understanding of the public sector commissioning process

· Good working knowledge of MS Office suite (Word, Excel, Outlook, SharePoint)

Preferred experience but not essential

· Experience of working in the voluntary sector

· A background in health and wellbeing

· Safeguarding children and working with families

· Understanding and interest in perinatal mental health, isolation, early years’ development and recovery through crisis.

· Using Charitylog or other CRM platforms

· Presentations and public speaking

Affiliation

Home-Start Camden & Islington is affiliated to the national organisation Home-Start UK, but we are autonomous and responsible for own management and securing our own funding. Home-Start UK provides support and advice to over 300 Home-Start schemes around the UK, and manages a stringent Quality Assurance Review process to ensure schemes operate effectively.

Notes

· The CEO will benefit from supported career progression, including mentorship if appropriate.

· Home-Start Camden & Islington offers a staff pension contribution.

· The post holder would be expected to attend evening and weekend meetings whenever necessary, and agreed Time of in Lieu (TOIL) is available for this work.

· Applications from people who reflect the community we support are most welcome

· The post holder will need to complete an enhanced Disclosure and Barring Service check (DBS)

Housing Officer

Hours: 35 hours per week
Starting salary: £25,850 – 27,500 per annum
Contract: Permanent

Location: Contractual base is our office in Chorley.

Do you want to join an organisation who are passionate about improving mental health and wellbeing for Lancashire communities?

We’re looking for a capable and caring person to join Lancashire Mind’s existing Housing Team. Under the direction of the Housing Operations Lead, you will manage a caseload of tenants with enduring mental health conditions living in properties that are managed by Lancashire Mind.

Via home visits, you will work with each tenant to agree a support plan to enable them to maintain their tenancy and move towards independent living.

You will build strong working relationships with local services to ensure a coordinated approach to supporting tenants, whilst at the same time developing and maintaining good working relationships with other local services and organisations that provide support services to tenants. 

You will complete and update records of interactions with tenants on the internal database and input data accurately onto monitoring spreadsheets. 

Experience of delivering a housing/tenancy management service, including arrears management, tenancy management (help with budgeting, managing bills and claiming the correct benefits), antisocial behaviour, safeguarding, repairs and health and safety, would be beneficial, but is not essential.

To succeed in the role, you will need excellent communication skills, be IT literate, and able to establish relationships based on trust with different people.

You will be flexible and adaptable with excellent time management and organisational skills. This is an exciting time as Lancashire Mind is growing and we want someone who believes in our vision of a Lancashire where everyone can have the best mental health and wellbeing possible.

Lancashire Mind has a dedicated workplace wellbeing programme to ensure staff are supported with their own wellbeing which includes an Employee Assistance Programme, a half-day wellbeing day and wellbeing activities throughout the year.

We offer a workplace pension scheme, paid emergency time off to care for dependents, regular supervision, and a commitment to supporting learning and development opportunities. We have also recently enhanced our annual leave offer with basic annual leave of 25 days, plus 3 days closure between Christmas and New Year, long service leave, the option to buy or sell annual leave and a half-day wellbeing day for all staff.

Above all, we are a friendly and supportive place to work; ‘Great staff team, positive and supportive culture’ - Lancashire Mind wellbeing survey, March 2024.

Please note: This post is subject to an enhanced DBS check.

Family Support Coordinator

£22,000 pa + benefits (including company car, 25 days annual leave, and pension)

Greater Manchester and the surrounding areas

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint a Family Support Coordinator to support our care teams in delivering a high-quality family support service in the region, working with families and professionals to ensure the families we support have access to the services they need.

Reporting to the Family Support Manager and working in partnership with health, education, and social care professionals, you will take responsibility for sourcing practical goods and services in the region, applying for grants and benefits, as well as working with other charities or community providers to obtain goods, equipment or funds for families that Rainbow Trust do not provide directly.

Having worked in a stressful or emotionally-demanding environment with an understanding of the complexities of working with children and families, you will have a genuine interest in building supportive relationships and strong networks with other organisation to provide meaningful assistance to the families we support.

What we’re looking for:

Professional experience of working in an administrative or coordinator role - applications will be particularly welcome from those who have provided services in a health, social care, youth or education setting within a charity environment.

A friendly and socially-focused approach – you have strong interpersonal skills with the ability to interact and develop effective relationships with a wide range of people, you enjoy helping others.

 Well-organised, with a high level of attention to detail – you work well within established systems, produce high quality work and can manage multiple priorities simultaneously.

Practical, helpful and supportive – you thrive working at a fast pace whilst maintaining accuracy and you work collaboratively with others to complete tasks, you are a confident MS Office user.

A persuasive and open communicator, you are inclusive in decision-making and are able to build and maintain strong working relationships with external organisations and networks.

A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes.

Flexible working hours to balance home and working life

25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

Company car for front line care posts

Access to the Blue Light Card Scheme, and other rewards and discounts

Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus

Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

Pension scheme where we contribute 5% of your salary and you contribute at least 3%

The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

Robust training and development programmes to support your learning and growth

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website via the link and apply online.

Please disclose on the application form if you have used AI for any part of your job application.

Interviews will take place either on Teams or at our Greater Manchester care team office, with the dates to be confirmed. We will only contact those applicants who have been successfully selected for interview. If you require any adjustments during the interview process, please let us know.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation, and we welcome applications from all backgrounds.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

Our client is an independent registered charities driven by a mission to make philanthropy more convenient and efficient for their donors.

The organisation's clients are high / ultra-high net worth individuals with considerable assets dedicated to charitable giving. They will often work with private client advisors (lawyers, private bankers, wealth planners, accountants) to manage their wealth.

The organisation offer clients donor-advised funds (DAF) giving vehicles to individuals, family offices, and wealth managers. A donor-advised fund is a philanthropic fund established under an umbrella charity, such as the trust, which administers the funds on behalf of the donor.

Prospectus is delighted to be working with the trust to recruit a Grants Administration Analyst to join its busy and growing team based in the City of London.

Role Overview
This is an exciting moment to join the organisation at a time of significant growth. Our expanding Grants Team is building for scale, and in this role, you will contribute directly to our organisation's goal of making philanthropy more efficient for our donors. Our Grants Team is dedicated to managing a large volume of grants with exceptional precision, making this role pivotal in facilitating transactional grantmaking, distinct from the conventional grantmaking approach.

The position will be part of the Grants Team and will also work closely with the Operations Team, the Donor Relations Team, and the  Development Team on grant-related activities.  The role will also involve working closely with US colleagues.

Key Responsibilities

• Grants Processing– supporting the Grants Team with the entire grantmaking process from grant recommendation (from the DAF donor) to grant payment (to the grantee).
• Grantmaking Compliance–ensuring grants made from the trust are compliant with UK and UK/US charitable grantmaking rules.
• Subject Matter Expertise – supporting the Grants Team to be subject matter experts, both internally and externally, on all aspects of grantmaking activity for the organisation and providing appropriate communication to the other functions as necessary.

If you feel you have the relevant experience to be successful in this role, please apply now !

This is an exciting opportunity for a qualified and passionate counsellor to join a trauma-informed, inclusive charity known for its community focus.

You will provide short-term counselling to LGBTQ+ adults and people living with or affected by HIV. Your approach will be empowerment-based, culturally sensitive, and in line with BACP standards.

You will work both independently and as part of our wider services team. We will support your development through regular supervision, reflective practice, and relevant training opportunities.

We welcome and encourage applications from people with lived experience, and from communities who are often underrepresented in the charity sector. We’re especially keen to hear from applicants who identify as LGBTQ+ and/or are living with HIV. However, all applications will be considered fairly, and appointment will be based on merit.

As a values-driven leader, the CEO will provide strategic leadership and operational oversight to ensure the charity delivers its mission with integrity, compassion, and impact. They will be responsible for leading a small team, managing resources, driving income generation, and ensuring compliance with all legal and regulatory requirements. As the public face of the organisation, the CEO will represent the charity to stakeholders, funders, and the wider community, building strong relationships to secure support and drive sustainability.

Lead a small team of 10 to fulfil its mission of breaking the cycle of Modern Slavery in Derbyshire and beyond. The care and wellbeing of our staff team is vital to the success of the organisation, and we are looking for a leader who understands and embodies the value of centring care and wellbeing.

KEY INFORMATION

Location: Manchester, Bristol, Newcastle, Nottingham, or London

Hours: 37.5 hours per week (Hybrid - minimum of 2 days per week in the office)

Start date: July 2025 (we are happy to work with you and your notice period)

Duration: Permanent

Salary: £29,150 per annum if based in London. £26,575 per annum if based in Manchester, Nottingham, Newcastle or Bristol, plus a £312 yearly tax-free work from home allowance.

Application deadline: 12 noon, Friday 23rd May 2025

ABOUT UPREACH

Do you think that your socio-economic background should determine your career prospects?

upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because right now a student from disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2. 

We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help undergraduates from lower socioeconomic backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment. 

To find out more about how we support our students, visit our website and read our Annual Report, and Impact Report. 

ROLE SUMMARY

The Student Administration Officer will work with the Associate facing Programmes team to support the successful delivery of the upReach programme, focused on the programme operations of onboarding new Associates.

CORE RESPONSIBILITIES

You will contribute to upReach's mission by working with our programme team to facilitate the onboarding of new Associates.  You will be responsible for key processes and tasks on the Associate Tracking System, to enable upReach to deliver effectively and to meet objectives and key results (OKRs). These include:

• Associate Tracking System: steward applicants through the pipeline; confirm student eligibility; answering applicant and Programme Coordinator queries; track and report on pipeline progress; help Programme Coordinators with reporting on programme application progress;

• Ensuring our communications to applicants and prospective applicants are accurate and effective including email templates and call scripts;

• Assisting the student attraction team to deliver effective campaigns promoting our programmes;

• Assisting with other programme delivery activities as needed;

• Researching process improvement projects as needed.

Please note it is not possible for the job description to cover the exhaustive list of responsibilities of your role due to the varied nature of the role. The job description aims to provide an overview of your remit.

COLLABORATION AREAS

Collaboration is a key part of upReach’s culture, and as a Student Administration Officer you’ll have the opportunity to work with a range of teams across our organisation, including: 

• Programme Coordinators - coordinating the onboarding of each Associate. 

• Fundraising & Partnerships - meeting the onboarding expectations of our funder / partner relationships.

VALUES 

At upReach we uphold the following values for our team and volunteers, and will be looking for candidates who display these in our application process:

• Advocacy: We expect those involved with upReach to be advocates for everyone realising their full potential, regardless of social background.

• Aspiration: We empower our Associates to aim high and achieve their ambitions. 

• Integrity: We expect everyone involved with upReach to work collaboratively and with honesty, and to fulfil their commitments.

• Perseverance: We are adaptable when overcoming challenges, and encourage Associates to persevere similarly.

• Proactivity: We are proactive in our work, and inspire Associates to demonstrate this too.

SKILLS AND EXPERIENCE

The ideal candidate for Student Administration Officer will bring with them the following skills:  

• Attention to detail

• Planning and organising

• Proactivity and Perseverance

• Communication 

• Collaboration

To be successful in this role you will bring with you the following experience: 

• Strong organisational skills with attention to detail and the ability to manage a varied workload;

• Solid communication skills with the ability to communicate with students, team members and partners either in writing or verbally;

• The ability to learn quickly how to utilise a range of tools, including Excel and Google suite;

• Comfortable working in a fast-paced environment and working independently to find solutions to problems; 

• Self-motivation and an ability to work in a small team as well as independently;

• Commitment to social mobility - Knowledge of the UK social mobility landscape, and demonstrates a willingness to deepen their knowledge.

Desirable:

• Experienced in confidently contacting applicants and resolving their queries over the phone.

TEAM CULTURE AND BENEFITS

By joining the upReach team, you will be joining a team who are committed to supporting you in your career journey and fostering an inclusive culture. 

We offer: 

• Flexible and hybrid working.

• Statutory Holiday Entitlement of 25 days and bank holidays. This increases to 2 additional days after 2.5 years and then to 3 additional days after 5 years of working with us. 

• Birthday leave and volunteer leave

• Enhanced Parental Leave beyond statutory requirements for all team members. 

• 3% Pension Contribution, this increases to 5% after 5 years of working with us. 

• Cycle-to-work and tech buying schemes.

• Monthly socials.

• Dedication to Staff Wellbeing through our Employee Assistance Programme and Mental Health First Aid Training and annual Wellbeing Days

• Personal Development Budget, activated after 6 months in the role.

• The opportunity to participate in our fantastic staff networks: 

  • Disability and Inclusion Network

  • Diverse Roots Network 

  • Green Network 

  • LGBTQ+ Network

  • Mindfulness Network

  • Parents and Carers Network 

  • Socio-economic Background Network

READY TO APPLY

We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible.

Applications close at 12 noon, Friday 23rd May  Early applications are encouraged as we will be scheduling interviews on an ongoing basis. 

Equal Opportunities

At upReach, we are committed to being an equal opportunities employer and do not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We celebrate and value the diverse perspectives that people from all backgrounds bring to our team. We are passionate about creating a workplace that is inclusive and reflects the diversity of communities across the UK. Diversity in the workplace creates dynamic and effective organisations and we are actively working to build a more inclusive workforce by continuously improving our recruitment, retention, and development practices. We  encourage applications from individuals from underrepresented groups, including Black, Asian and other ethnic minority backgrounds, those with disabilities , those who are care-experienced, those from low socio-economic backgrounds, and those who are LGBTQIA+.

Position: Head of Data and Business Intelligence
Type: Full-time (35 hours a week), permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £65,118 per annum plus excellent benefits
Salary Band and Job Family: Band 4

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information. 

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities. We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on: effective and efficient operations; collaboration; and continuous improvement in our Technology, Strategy and Business Intelligence teams.

To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”.  We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics). 

We will be taking a structured and phased approach to transitioning and embedding our new team structures, infrastructure and ways of working as part of Phase 2 of this Project.

Our Head of Data and Business Intelligence is a cross-organisational leadership role responsible for improving our use of data and insight. This role involves overseeing impact measurement, data governance, and the effective use of BI tools to support evidence-based decision-making. By driving data maturity and fostering a culture of data and insight driven decision-making, this role will help ensure that the MS Society maximises organisational impact and operational effectiveness through robust data management and analysis.

Our Head of Data and Business Intelligence is responsible for: 

• Provide strategic leadership and implement initiatives to improve data maturity and the overall data and insights culture across the organisation
• Develop and implement a comprehensive and organisational-wide data management and BI framework(s) aligned with the MS Society’s mission and organisational strategy
• Act as MS Society’s Data Protection Officer, overseeing compliance with data protection laws and regulations, and acting as the key point of contact for regulatory bodies and data subjects
• Drive adoption and effective use of data management and BI reporting and analysis tools across the organisation
• Collaborate with senior leadership to identify key data, insights, and reporting needs
• Improve and implement an organisational-wide logical data model and taxonomy
• Develop and manage a high-performance data and BI function and ensure practices continuously improves
• Chair a cross-organisational Data and Information Management Group

For this role we’re looking for:

• Experience in a senior data management and BI role, driving up data maturity across an organisation with a variety of disciplines, teams and processes
• Expert knowledge of business intelligence concepts, data visualisation and analytic methods
• Detailed working knowledge of one or more intelligence platforms e.g. PowerBI, and proficiency in SQL
• Experience of developing and managing a technical team, which provides advice and data related services across an organisation
• Experience in training and mentoring staff in the use of data
• Broad knowledge of information and data architecture
• Experience of managing external stakeholders and 3rd party suppliers

Closing date for applications: 9:00am on Thursday 15 May 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.