Development support officer jobs

Lead a movement of hope and healing. Transform lives. Build a brand that truly matters.
Are you a strategic storyteller and purpose-driven leader ready to inspire action and grow a globally recognised charity brand?

Mercy Ships UK is on a mission — to double income, triple volunteer engagement, and reach even more patients across sub-Saharan Africa with free, life-changing surgery. As our new Head of Brand and Communications, you won’t just manage messaging — you’ll shape how the world sees and supports this bold, faith-rooted vision of medical transformation.

This is your chance to:

• Craft campaigns that touch hearts and spark action

• Lead a creative, high-performing team with integrity and innovation

• Elevate the voice of a charity changing the narrative on global healthcare

• Collaborate with global teams to build a brand rooted in love, service, and excellence

We’re not looking for someone who ticks boxes. We want a communications visionary who believes in the power of storytelling, knows how to make a message stick, and is energised by ambitious goals.

If that sounds like you — and you’re ready to be part of something bigger — we’d love to hear from you.

Recreation and Wellbeing Coordinator

We are seeking an enthusiastic and dynamic Recreation and Wellbeing Coordinator to inspire, engage and support young people within a leading youth charity that helps shape the lives of young people.

Position: Recreation ‘Rec’ and Wellbeing Coordinator

Salary: £29,500 – £31,500 per annum (pro rata)

Location: Barnet, HA8 0DT

Hours: 20 hours per week (0.5 FTE), including regular evenings and weekends

Contract: Permanent

Close date: Friday 30th May 2025

About the Role
As Recreation and Wellbeing Coordinator, you will manage the Youth Zone’s vibrant Rec Area and two wellbeing spaces: the Training Kitchen and Health and Wellbeing Room. You will create an energetic, fun, and inclusive environment where young people can thrive.

Key responsibilities include:

• Lead the day-to-day management of the Rec (indoor and outdoor) and Wellbeing Spaces (Training Kitchen and Health Room), ensuring they are safe, welcoming, and well-utilised.
• Design and deliver a varied programme of inclusive activities that promote social development, healthy lifestyles, and confidence-building, with particular focus on engaging SEND and underrepresented young people.
• Line-manage and support staff and volunteers across all spaces, encouraging creativity, collaboration, and high-quality youth engagement.
• Manage and develop the Young Leaders programme, nurturing leadership skills across Junior and Senior groups.
• Ensure sessions are structured, relevant, and youth-led where possible, using feedback and local need to shape delivery.
• Oversee the safe use of equipment, cleanliness, and compliance with food safety and health standards.
• Collaborate with local partners to enhance opportunities for physical and mental wellbeing.
• Manage budgets for all areas, ensuring value for money and accurate financial record-keeping.

About you:

We are looking for a passionate individual who is committed to empowering young people. You will have:

• Experience delivering face-to-face activities with young people aged 8+ in group and one-to-one settings.
• Strong skills in delivering wellbeing, cooking, and personal development programmes.
• Proven ability to manage teams and volunteers effectively.
• Excellent communication and organisational skills.
• A good understanding of safeguarding, health and safety, and equality and diversity.
• A flexible, positive, and enthusiastic approach with a readiness to work evenings and weekends.

About the organisation:

Our client is an independent charity and purpose-built youth centre for Barnet’s young people aged 8 to 19, and up to 25 for those with additional needs. They support North London’s young people with three things they deserve and need; somewhere to go, something to do and someone to talk to. Open 6 days a week including school holidays, their vision is to ensure every young person is supported and empowered to reach their potential.

Join them in making a difference and raising the aspirations of young people across North London. They embrace diversity and welcome applications from individuals with non-traditional backgrounds. Safeguarding is paramount, and an enhanced DBS check is required. As an equal opportunity employer, they value individuals regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability.

They very much welcome previous experience working as a Youth Worker, Wellbeing Coordinator, Activities Coordinator, Health and Wellbeing Officer, Recreation Officer, Youth Engagement Officer, Programme Leader, Youth Activities Manager, Wellbeing Facilitator, or Community Youth Worker. Etc. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Be a part of a collective and supportive team by joining the London District.

Our District Digital Enabler will take the lead in our social media communications but also work directly with our Churches and Circuits across London, providing them with a supportive guiding light by advising all things digital. You must have knowledge of social media and websites (that’s a given), but you’ll also need some skills in IT applications, the ability to write creatively and fluently, and be able to bring some slick confidence to the role. We value independent thinkers, working on your own initiative, but also those who can work collaboratively with a team, and bounce those ideas.

Why work with us?

A brilliant central office in Westminster, ability to work remotely, great (supportive) colleagues, flexible working, learning and development opportunities, pay, pensions and generous down time, committed to equality diversity and inclusion, and, did we mention the great colleagues?

Take a look at the job description. If this is for you, complete an application form, or give us a shout with any questions about the role.

Campaigns and Communications Manager (Job share) 

2 days a week, 14 hours a week  

Salary:  £37,035 - Pro-Rata

Duration of Contract: 2 years (Renewable subject to funding)

IKWRO –Women’s Rights Organisation (IKWRO) is an award-winning charity founded (as the Iranian and Kurdish Women’s Rights Organisation) in 2002. As testament to its’ success and in response to huge need, IKWRO has expanded and now provides unique and vital support for women and girls from all Middle Eastern, North African and Afghan (MENA) communities who are at risk of “honour” based violence, child marriage, forced marriage, female genital mutilation, domestic violence, sexual violence and other forms of gender violence.  

IKWRO provides direct services including advocacy and professional counselling. IKWRO opened the UK’s first specialist Middle Eastern women’s refuge. IKWRO is regularly called upon to share expertise with government, academics, and media and to train professionals from bodies such as the police, social services and schools.  

IKWRO has led the recognition of “honour” based abuse and “honour” killing as forms of violence against women and girls. Campaign successes include; the first extradition from Kurdistan-Iraq to the UK of perpetrators of “honour” killing of Banaz Mahmod, the UK’s criminalisation of forced marriage, child marriage, virginity testing and hymenoplasty, as well as the first ever national inspection of policing of “honour” based violence. 

This is an exciting time to join IKWRO with the opportunity to help shape and implement the organisations’ new campaigns and communications strategies.  

The Campaign and Communications Manager will work under the direction of the Executive Director of IKWRO and will be responsible for drafting and implementing IKWRO’s new campaign and communications strategy to achieve positive systemic legal and policy change, informed by the experiences of the women and girls that IKWRO represents. The role involves lobbying, research, media and communications, networking, events management, engaging with the wider team and the women and girls IKWRO represents to ensure their voices are heard and maintaining and strengthening IKWRO’s leadership in the field. The Campaign and Communications Manager will be both an excellent team player and also have the ability to work independently and manage volunteers.  

Heart Research UK is a leading non-profit organisation dedicated to stopping people dying from heart diseases. The Research team advances the treatment, prevention and cure of heart diseases through the medical research projects we fund. We are seeking a highly motivated and experienced Public and Patient Involvement (PPI) Community Outreach Coordinator who will be responsible for growing the PPI activities of the charity at the community level.

Be part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with heart disease, until no more deaths from heart diseases. Situated within the charity’s Research Team, you will support the delivery of our research strategy, building trust and confidence in heart research and the wider work of Heart Research UK among patients and their families.

You will work closely with the PPI Officer to embed meaningful involvement where people affected by heart diseases shape our work and inform our decision-making – putting the patients and public voice at the heart of what we do.

In this role you will develop partnerships to help Heart Research UK, and researchers listen to the patient voice – identifying, establishing, and cultivating cooperative relationships with community-based programs, organisations, and leaders, with a special focus on historically underrepresented stakeholders (including communities of colour and faith-based communities).

Reporting to the Patient and Public Involvement Officer you will encourage people affected by heart diseases to join our Patient and Public Network, deliver clear messaging and demonstrate the benefits of involvement. You will drive and promote innovative ways of involving and hearing from patients, carers, and the public, challenging traditional methods, particularly ensuring growing involvement from currently underrepresented and underserved groups and communities to enhance our engagement, understanding, and cohesion with people from all backgrounds affected by heart diseases.

This role will support the delivery of our growing portfolio of PPI activities which enables us to embed the patient and public voice at all stages of our work. It is an exciting opportunity for someone who is committed to seeking and using the views of the public to shape and influence research and the work of the charity.

A key target of this important project is to work collaboratively to ensure that our patient and public involvement activities are increasingly accessible and relevant to any person who wishes to join.

Position: Community Fundraiser - South/South West England
Type: Full-time (35 hours a week), permanent
Location: Home Working (based in South/ South West England and will be expected to travel widely within this area as part of the role)
Salary: £26,384* per annum plus excellent benefits  
Salary Band and Job Family: Band 1, Charity

*you’ll start at our entry point salary of £26,384* per annum, increasing to £28,033* after 6 months service and satisfactory performance and to £29,682* after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

Are you passionate about making a difference in local communities? Do you enjoy building relationships, inspiring supporters, and delivering successful fundraising initiatives?

If so, we’d love you to join our team as a Community Fundraiser in South/South - West England.  In this role, you will play a vital part in developing and supporting fundraising activities, working closely with supporters, volunteers, local trust and local businesses to maximise income through active community engagement.

You will be responsible for identifying new opportunities, supporting individuals, businesses and groups to reach their fundraising goals, and ensuring they receive excellent stewardship throughout. Collaborating with internal teams, you will contribute to regional fundraising strategies and innovative fundraising to grow support within your region to meet ambitious income targets.

We are looking for a confident and proactive fundraiser who enjoys working with people and is skilled at building strong, lasting relationships. You will have experience in fundraising or a similar income-generating role, along with the ability to identify opportunities, engage with supporters, and manage multiple fundraising pipelines effectively.

A passion for community fundraising and a drive to achieve ambitious targets will be key to your success. This is an exciting opportunity to join a supportive and ambitious team, with the flexibility to develop your role and make a meaningful impact. If you are ready to take on your next challenge and help drive community fundraising forward, we would love to hear from you.

Please note a Driving Licence is essential for this role.

Closing date for applications: 9:00 on Friday 23 May 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Abandon Normal Devices are seeking an experienced finance professional or small accountancy provider to manage our core finance functions on a freelance/contract basis. This is an ongoing, part-time contract supporting the financial operations of a small, ambitious arts organisation working at the intersection of art, technology and digital culture.

We are looking for someone with a strong understanding of charity finance, skilled in Xero, bookkeeping, payroll, reporting, audit preparation, HMRC filings and support with funding reports. You may be an individual already set up for freelance work, or a firm used to providing finance support to charities or arts organisations. You’ll work closely with the Chief Executive and liaise with trustees and external auditors as needed.

To apply for the role please:

• Read the Finance Manager Job Description
• Complete an Application Form 
• Complete an Equal Opportunities Form (submitted anonymously).

Application Timeline

• The closing date for applications is midnight Sunday 1 June 2025
• Interviews are expected to take place on W/b 16 June 2025

About us

Abandon Normal Devices (AND) is a commissioning agency and arts organisation known for creating radical, site-responsive projects at the intersection of art, technology and digital culture. Working across the UK and internationally, AND commissions artists to explore the social, environmental and ethical implications of emerging technologies. Our portfolio includes large-scale outdoor artworks, exhibitions, research programmes, residencies, online projects and our flagship AND Festival — a
nomadic biennial bringing cutting-edge digital experiences to diverse locations.

Our work often takes place in unexpected settings, from post-industrial towns to natural landscapes, creating space for bold experimentation and critical reflection. At our core, we champion interdisciplinary collaboration and are committed to inclusive, sustainable practices that challenge what is considered ‘normal’ in culture today.

Job Description

Science communication sits at the heart of everything we do at CSC. In this role, you’ll continue to deliver inspiring STEM engagement first-hand at our venues, while also leading and developing our dynamic team of Science and Weekend Communicators.

Your goal is to ensure that every visitor enjoys a high-quality, meaningful experience — one that stands out as one of the most positive and memorable STEM encounters of their lives. Achieving this means cultivating a team that feels confident, supported, and genuinely excited to come to work each day.

You will foster a collaborative and supportive team culture, taking responsibility for training schedules and rota management. While maintaining a proactive, can-do approach to service delivery, you’ll also keep a close eye on team capacity — raising any concerns and suggesting solutions to management in a timely and constructive way.

Working closely with the Visitor Experience Manager and the Outreach and Innovation Manager, you’ll motivate your team to maintain high standards across all CSC sites and actively encourage visitors to take advantage of engagement opportunities — from membership sign-ups and events to charitable donations and shop visits.

Key Responsibilities

• At both our main Cambridge centre and outreach venues, empower your team to deliver exceptional visitor experiences — creating positive STEM moments that have the power to inspire and transform.

• You are an active member of your team, delivering public, school, and community STEM engagement alongside the Science and Weekend Communicators.

• You take ownership of the Science and Weekend Communicator training calendar, working closely with the Product Development Officer and Visitor Experience Manager to schedule training in areas such as product knowledge, health and safety, and risk mitigation. You ensure strong training coverage across the team, supporting members to attend sessions promptly and make the most of the learning opportunities they provide.

• You take ownership of your team’s rota, oversee their logistics, and ensure their commitment to maintaining clean, organised, low-risk venues and well-prepared science communication kits.

• You work with the Visitor Experience Manager and Outreach and Innovation Manager to plan your team’s activities at least two months in advance, while remaining responsive to any circumstances that require swift rota adjustments.

• You coordinate feedback from your team on stock replenishment for science communication kits and ensure timely communication of these needs to the Delivery and Sales Administrator. 

• Ensure the team is actively discussing and capturing insights about CSC audiences and the effectiveness of our interventions through observation, as well as formal and informal feedback.

• Ensure our venues are kept clean, tidy, and low-risk, with a prompt and effective response to any unforeseen circumstances.

• Ensure the team completes and archives risk assessments, and that any incidents are promptly resolved, handled effectively and considerately, and properly reported.

• Support your team in understanding and managing their capacity during both busy and quieter periods, and encourage individuals to assist the Product and Community Development teams when they have availability.

• Ensure your team is well-versed in how to promote CSC’s products, services, and charitable mission — and that they do so actively and confidently.

• Stay up to date with STEM news and best-in-class science communication practices across the sector.

• Foster a positive team and organisational culture that is open, communicative, considerate, and respectful of others.

• Ensure necessary administrative work is assigned within your team and delivered on time, including:

○  Completion of necessary event organisation planning documents and systems;

○  General reporting and action to ensure the equipment is maintained;

○  General reporting and action to support the maintenance of quality and accuracy of content;

○  Identifying training needs, and completing and recording training as soon as practical.

• Undertake other tasks and duties as reasonably required from time to time, such as capturing content for CSC’s social media channels.

Person Specification

Essential Criteria

• At least 3 years’ experience as a Science Communicator

• Clear understanding of the operational processes and training needs for an effective Science Communicator team

• A reliable, detail-oriented, and responsive manager who supports individual team members, encourages creative thinking, and helps them bring their personality into their work

• Maintain a constant focus on improving processes, actively implementing changes where appropriate, and consulting with management when proposed changes may be significant or disruptive

• A clear vision for developing the skills, confidence, and overall effectiveness of your science communication team

• An eye for identifying compelling case studies and media content — including quotes, photos, and videos — to support the Marketing & Communications Manager in promoting CSC and showcasing your team’s excellence

• Excellent verbal and written communication and presentation skills

• A people person: interested in individuals, skilled at active listening and responsive to interests and needs of young people and the adults in their lives

• Driven to deliver timely, high-quality outcomes in everything you do

• A commitment to equity, diversity, and inclusion

• A passion for keeping up-to-date on worldwide developments in science, technology, engineering and maths

• Confidence in handling questions across a broad range of STEM topics

• Strong teamwork skills, enabling you to collaborate effectively with colleagues across the charity through conversations, projects, meetings, and other joint efforts.

• An ability to organise your own time and prioritise tasks as well as to adapt to changing priorities and to respond quickly to requests

• Willingness to learn new things and take initiative through independent research.

• Computer literate

• Achieve a satisfactory enhanced DBS check

Desirable Criteria

• Experience in science communication or working with diverse audiences, including families, adults, and children

• Customer service skills and experience

• Level 3 or equivalent qualifications in a STEM subject

• Full clean driving license

Working Conditions

The primary locations for this role will be Cambridge Science Centre's Head Office at 44 Clifton Road, Cambridge, CB1 7ED (assigned desk or workspace) and the Cambridge Science Centre at Trinity Centre, Cambridge Science Park, CB4 0FN (hotdesking model).

Working one weekend every three weeks, depending on Centre capacity. CSC plans rotas at least 4 weeks in advance to avoid consecutive weekend commitment where possible to do so.

In addition, there will be frequent travel (primarily driving with a company or hire vehicle) to the semi-permanent centre (Inspire Wisbech Centre, Wisbech, PE13 1AR) and, on occasion a variety of locations across the East of England, including schools and community venues, which will include occasional overnight stays.

We offer the option of flexible hybrid working where and when possible, when not delivering sessions.

Advancement Opportunities

Science Communicators and public engagement are at the heart of everything CSC does — and in this role, you lead that vital team. You’ll develop and refine your skills in how to deliver impactful STEM engagement across a variety of environments and audiences, adapting style, content, and operational approaches as needed. You’ll also play an active role in shaping how we communicate the value of our work to the wider world.

The breadth of this role offers diverse opportunities for career development. CSC invests in all staff through a structured career planning framework, which includes training, leadership opportunities, and the chance to develop audience and technical specialisms. Opportunities for individual growth are reviewed annually as part of this ongoing commitment.

Standard working hours are 7.5 hours per day

Parking and bike storage are available at both CSC locations.

Benefits include:

●  25 days annual leave, plus Bank Holidays

●  Mental health support in partnership with BetterHelp

●  Contributory pension scheme

Recruitment Process and Timeline:

To apply for the position of Engagement and Logistics Lead at Cambridge Science Centre, please submit your CV and a Cover Letter explaining why you are interested in joining the Centre and how your skills and experience align with the role. 

At CSC, we’re committed to equity, diversity and inclusion in all areas of our work. We actively welcome applications from people of all backgrounds, especially those underrepresented in science engagement.

Safeguarding Adviser 

The Diocese are seeking to employ an Assistant Diocesan Safeguarding Adviser and Cathedral Safeguarding Officer.  This is a dual-role post with time divided between the Chichester DBF and the Cathedral with the post holder being a member of the established Diocesan Safeguarding Team for both roles.

Positions: Assistant Diocesan Safeguarding Adviser and Cathedral Safeguarding Officer

Location: Hove/Chichester/Hybrid 

Hours: Full-time, 37.5 hours per week (flexi time)

Salary: £39,887 per annum

Contract: 18 month fixed term contract

Benefits: 28 days of annual leave plus bank holidays and 2 privilege days per year, flexi-time, free parking, the ride to work scheme, a range of staff development activities and the Diocesan Pension Scheme with 15.1% employer contribution, Free parking, and the ride to work scheme and development opportunities.

Closing Date:  Midnight on 26th May 2025

Interviews: 6th June 2025

About the Role

You will work with colleagues in the Diocesan Safeguarding Team (DST) to manage safeguarding casework and promote best safeguarding practice across the Diocese. You will ensure that all safeguarding casework is managed according to the Safeguarding Code of Practice, alongside the Sussex Child Protection and Safeguarding Adults Procedures and statutory guidance.

As the Cathedral Safeguarding Officer you will work with the Dean, along with staff, volunteers, congregation members and others to ensure that all participants in Cathedral life are able to fulfil their safeguarding responsibilities, and that the safeguarding culture is appropriately nurtured and resourced in line with the Church of England’s National Safeguarding Standards.

The principal duties include:  

• Providing support and advice to colleagues in the Diocese, Cathedral and parishes to help them understand their safeguarding duties regarding children, young people and vulnerable adults.

• Managing safeguarding cases in line with the Church of England Code of Practice.

• Working closely with statutory agencies such as the Police, Children and Adult Service and Probation services.

• Overseeing day-to-day safeguarding administration and safeguarding training at the Cathedral.

About You

The ideal candidate will:  

• Have significant experience of safeguarding casework with a statutory safeguarding agency, with substantial practice skills in the areas of safeguarding and protecting children and/or vulnerable adults.

• Have the ability to translate this knowledge from the statutory to the non-statutory field, assisting volunteers with little or no safeguarding background to understand the issues and be confident in their practice.

• Show evidence of the ability to apply good safeguarding practise in a way that delivers positive outcomes for children and vulnerable adults. 

• Be sympathetic towards the mission of the Church, although do not themselves need to have a faith. 

The organisation wants its commitment to equality, diversity, and inclusion for all to be reflected in the composition of staff and are particularly keen to receive applications from candidates from communities currently underrepresented in the diocese.

As an employer, and as a Church House team, the mutual values at work are to be Respectful, Professional, Flexible and Supportive

You may have experience in other roles such as Safeguarding, Safeguarding Officer, Safeguarding Advisor, Safeguarding Case Officer, Safeguarding Case Worker. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We are looking for an experienced and inspiring leader and adviser to join our Information and Advice Service and lead our wonderful advice team. Age UK Wandsworth is a local, independent charity that works to promote the wellbeing of all older people in the London Borough of Wandsworth. Our Information and Advice Service aims to improve the quality of life of older people and their carers through the provision of independent advice and support.

Purpose of the role: 

· To lead and manage a team (staff and volunteers) to deliver an outstanding information and advice service to older Wandsworth residents and to retain our professional accreditations.

· To support older people with high levels of income deprivation and health inequality to successfully identify and access benefits, health and social care, and other services, such as scams awareness, as needed.

We’re growing our fundraising team! Here at Keech Hospice we know that raising more funds enables us to reach many more people in our community and we’re delighted that this has been recognised with a substantial investment into the team structure. You’ll be joining us at an exciting time for the team and the organisation, with a recent re-brand, a deep-dive into fundraising and the build of a new strategic plan for raising income - you could join a brilliant existing team to help us transform the way we fundraise and help us, help more.

Key Responsibilities:

• Creating and implementing strategies to increase legacy giving and gifts in wills
• Engaging with potential donors and developing strong relationships with individual supporters
• Embedding a clear understanding of legacy fundraising through collaborative working
• Leading multiple projects ensuring timely delivery and alignment with strategy
• Analyse fundraising data to inform decision-making

What We're Looking For:

• Excellent communication skills to engage and inspire
• Project management skills
• Previous experience in charity sector with focus on gifts in wills and fundraising in memory
• High level proficiency in CRM
• Strong understanding of charity sector and fundraising regulations

What we offer:

• A competitive salary and generous annual leave
• Ability to carry over your existing NHS pension scheme
• Healthcare scheme
• Free car parking and cycle to work scheme
• Career development and progression opportunities
• A caring, supportive and inclusive environment

ABOUT ULI EUROPE

ULI, the Urban Land Institute, is a non-profit research and education organisation focused on the real estate sector with a strong mission, to shape the future of the built environment for transformative impact in communities worldwide. To advance the mission, the members have identified three mission priorities, which are decarbonisation, affordable and adequate housing and educating the next generation of real estate leaders.

Founded in 1936, we now have over 48,000 members worldwide, representing the entire spectrum of land use and real estate development disciplines working in private and public sectors.

In Europe we have c. 5,500 members. We have a particularly strong presence in the major European real estate markets with National Councils in 15 countries across Europe, including e.g., France, Germany, Spain, and United Kingdom.  ULI’s main revenue sources come from individual and corporate membership, in addition to corporate sponsorship for a wide range of activities ULI delivers, including events, research and mission driven programmes such as C Change or UrbanPlan.  To advance its mission priorities, ULI is aiming to diversify and grow its funding sources and especially focus on philanthropic donations from individuals, corporates and foundations, in addition to grants from other local and European institutions. 

ULI Europe requires an experienced, highly-organised individual to work closely with the CEO of ULI Europe, Chair of the ULI Charitable Trust, Chief (Philanthropic) Fundraising Officer and VP of Business Development and Membership to administer and support the growth of ULI’s philanthropic fundraising work in Europe.

POSITION SUMMARY

The Senior Manager of Philanthropic Fundraising will serve as the cornerstone of administrative support for ULI’s philanthropic fundraising initiatives in Europe.

 The role will report to the Vice President, Business Development & Membership on a day-to-day basis and work closely with the Chair of the ULI Charitable Trust and CEO ULI Europe. The role will have a functional reporting line to the Chief (Philanthropic) Fundraising Officer.

This position requires excellent organisational, administrative, and stakeholder management skills, particularly within the charity or philanthropic sector.

SPECIFIC RESPONSIBILITIES

• Provide administrative and management support to the philanthropic fundraising initiatives of the ULI Charitable Trust (and the CT Board of Trustees / ULIF Europe Committee) and ULI Europe, including fundraising campaigns, donation tracking, gift processing, and donor stewardship in cooperation with the ULI Finance team in the US. 
• Oversee and coordinate design and development of marketing collateral, presentations supporting fundraising campaigns, in collaboration with the ULI Europe Marketing and Communications team.
• Collaborate closely with the ULI Europe Business Development and Membership team, ULI’s country directors, and the governance director to support the planning and implementation of the European philanthropic fundraising strategy set by the CT Board of Trustees / ULIF Europe Committee.
• Coordinate and maintain relationships with individual and institutional donors,, in close collaboration with the corporate accounts team, CEO, ULI Europe and the Chair of the Charitable Trust / Chair of the ULIF Europe Committee;
• Work in close collaboration with Research & Advisory Services and ESG Programmes colleagues, to identify and research (third party) philanthropic funding and grant opportunities and assist in the preparation of applications for philanthropic funding from (third party) foundations and government agencies;
• Coordination of proposal writing for potential foundation funding, in close collaboration with the research, marketing communications and legal and compliance teams.
• Develop and manage internal processes for grant compliance, application tracking, reporting, and gift acknowledgement for ULI Europe.

EXPERIENCE & SKILLS

• Experience working in an operations, administration, or governance role within a UK or European charity, charitable trust, or foundation.
• Experience working in an international business environment.
• Strong communication and interpersonal skills. 
• Excellent attention to detail.
• Excellent communication and coordination skills.
• A track record of managing transactions or projects that required multi-tasking and meeting deadlines
• A quick learner who is able to adapt easily

Desirable: 

• Familiarity with UK or EU charitable compliance and reporting standards.
• Experience coordinating funding proposals or donor-facing reports.
• Proficiency in one other European language preferred.
• Real estate background desired, but not essential.
• Occasional international travel required.

EDUCATION

• Bachelor or Master’s degree in a relevant field or similar experience.

Membership Lead

We’re seeking a passionate and ambitious Membership Lead to drive membership retention and growth.

As a mission-based organisation, we believe businesses have the power to be a force for good. Our members include a range of tea companies, from start-ups to multi-nationals who have joined us to address the complex systemic issues that the tea sector faces. We convene and facilitate collaboration between communities on the ground, our members, businesses, governments, and civil society, enabling us to mobilise our resources and deliver our transformational strategy.

Position: Membership Lead

Location: E2, near Bethnal Green (London). Hybrid, minimum 3 days in the office.

Hours: 37.5 hours per week (full-time), Monday to Friday.

Contract: Permanent

Salary: £40,000 to £45,000 per annum, depending on experience + company benefits.

Closing date: Wednesday 28th May 2025

About the role:

This role will take the lead in seeking out new opportunities for growth across our membership, including acquisition and retention and will be responsible for developing and implementing new initiatives to reach ambitious targets, as well as ensuring our existing members receive an excellent level of customer service.

Strong communication, engagement and interpersonal skills will be pivotal to this role as will the ability to interact, engage and influence senior stakeholders at all levels. This is a great opportunity to help develop, shape and promote our recently updated membership programme, bringing strong engagement and innovation skills, and experience of piloting and testing new approaches.

The successful candidate will have significant experience working at a manager level in a membership environment and will have experience of running successful acquisition and retention initiatives. They will also be a skilled income/fundraising generator with proven experience in achieving commercial targets, possibly with a previous account management background or experience of a similar B2B membership environment. 

They will be a strong manager with experience of working in a busy and complex environment, managing multiple stakeholders and enquiries, as well as having in depth analytical skills, bringing data to life and providing key insights, which will guide us to make evidence-based decisions and sound judgements across the organisation. 

This dynamic role will combine business development, relationship management, stakeholder engagement and operational oversight to ensure the ETP’s membership base thrives and aligns with our mission. 

Key details:

• Reporting to: Head of Communications & Membership.

• Permanent contract, start date immediate.  

• Hybrid working model with a minimum of three days per week attendance at our London office. 

Key areas of responsibility include:  

• Conduct research to identify and understand potential new member organisations in the tea supply chain. 
• Develop tailored marketing materials, including PowerPoint presentations, one-pagers, and proposals. 
• Represent ETP in meetings with prospective members to articulate the value of joining the partnership. 
• Drive new member onboarding, ensuring a seamless and effective process. 
• Act as the external face of the organisation and as the first point of contact for member queries, providing excellent service and timely responses. 
• Conduct regular check-ins with members to understand their needs and priorities. 
• Collaborate with internal teams to adapt offerings based on member feedback and emerging industry trends. 
• Develop metrics to measure membership engagement and continuously monitor and report on these metrics to senior management and the Board. 
• Lead the implementation, update and oversight of the CRM system to improve member engagement tracking and data management. 
• Oversee data collection processes, including compliance with the organisation’s membership criteria. 
• Support the identification of potential partnerships to bolster fundraising and broader impact. 
• Monitor trends and opportunities in the sector to inform strategic priorities and member engagement. 
• Develop compelling marketing and communication materials tailored to potential members. 
• Collaborate with the Communications team to ensure consistent and impactful messaging. 
• Support the Head of Communications & Membership in the implementation of the overall communications and marketing strategy.
• Support the development of thought leadership pieces, contributing to annual reports, and ensure high-quality written outputs. 
• Manage, upload, and maintain website content effectively, ensuring accuracy and alignment with organisational branding and messaging. 
• Plan, organise, and execute events, including forums and conferences, ensuring seamless delivery and high attendee satisfaction. Oversee all aspects of event management, including venue selection, logistics coordination, speaker management, and on-site execution. Collaborate across teams to ensure communications and events align with our goals. 

About you:

• Approximately 10+ years experience in a Membership role.
• Have the right to work in the UK and reside within a commutable distance to our London office in Bethnal Green.
• Strong communication, engagement and interpersonal skills
• Proven ability to positively interact, engage and influence at all organisational levels including with senior management 
• Proven experience of membership acquisition and retention
• Strong understanding of membership organisations 
• Proven experience of successfully pitching new approaches to prospective members 
• Proven experience in B2B sales, ideally within a membership organisation and agricultural supply chains. 
• Excellent presentation, listening and negotiation skills. 
• Strong verbal and written communication abilities, with fluency in English required and proficiency in additional languages, such as German or Arabic, considered an asset. 
• Proven ability to work independently as a self-starter, demonstrating a dynamic, driven mindset with strong lateral thinking skills to solve problems creatively and effectively with minimal supervision. 
• Strong experience in event management and delivery, including planning, organising, and executing forums, conferences, and other high-profile events. 
• Demonstrated ability to manage multiple accounts and projects simultaneously, while maintaining attention to detail. 
• Willingness and ability to travel both within the UK and internationally as required for the role. 
• Proficiency in CRM software (e.g., Salesforce, HubSpot) and MS Office applications. 
• Experience delivering client-focused solutions to private sector needs within a mission-based organisation. 

Desirable:

• Experience with design tools, including the Adobe Creative Suite. 
• Strong understanding of the issues and dynamics in agricultural supply chains and membership organisations. 
• Account management or similar business experience in the FMCG sector or similar environment. 
• Knowledge of corporate social responsibility in supply chains. 

To apply for this position, please submit your online application form through this website and ensure you include your CV (maximum of 2 pages) and a cover letter (maximum of 1 page) outlining your motivation for applying and relevant experience.

About the organisation:

Founded in 1997, this not-for-profit membership organisation with 40 diverse members, collaborates with members and third-party grantors to implement impactful, long-term programs in tea-producing countries, improving the lives of farmers, workers, and communities.

The projects address critical issues in the tea supply chain, including poverty, gender-based violence, human rights violations, deforestation, and inadequate access to services. By partnering with corporate members, funders, and local implementers, they deliver tailored interventions and drive responsible business practices. Leveraging their unique position, they bring together the right stakeholders to tackle key challenges with actionable solutions.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Member Relations Co-ordinator

We are delighted to share this new and exciting opportunity for a Member Relations Co-ordinator to join a dynamic organisation.

Position: Member Relations Co-ordinator

Location: Holyoake House, Manchester

Salary: £34,577 per annum

Hours: Full-time, 35 hours per week

Contract: Permanent/Hybird 

Closing Date: Midnight, Thursday 22nd May 2025

Interviews: Week commencing 2nd June 2025, in Manchester.

Benefits: Flexible working options, pension scheme, discounted travel to work schemes, employee wellbeing assistance programme including free eye tests, personal and professional growth and development, including coaching and trade union.

We reserve the right to close the role early should a suitable candidate be found before this date. Applicants are required to submit an application form.

About the role:

As Member Relations Co-ordinator, you will play a key role in growing and strengthening our diverse co-operative network. You will contribute to the delivery of our membership strategy, manage relationships with current and prospective members, and support the development of membership services and products. You will be the first point of contact for member enquiries, ensuring a responsive and high-quality experience, while also supporting initiatives to improve member engagement.

Key responsibilities include:

• Support the implementation of the membership and engagement strategy, contributing to KPIs and team targets as required.

• Develop a deep understanding of our members, managing recruitment, retention, and account management to build strong, sustainable relationships.

• Maintain expert knowledge of our subscription model, products, and services, ensuring member needs are met and income targets achieved.

• Collaborate across teams to align organisational activities with membership goals and develop income-generating services that meet member needs.

• Stay informed on sector trends and developments to enhance our member offer, services, and ways of working.

• Act as a key contact for member insights, providing accurate, timely data to support bids and communications.

• Maintain member records and perform analysis and reporting via our CRM (Salesforce) to support performance tracking and process improvements.

• Manage complex member queries and act as an escalation point for the Member Relations team.

• Lead on account management of federal members, dual memberships, and selected partner members, developing strong relationships and commercial understanding.

• Support the renewal process, membership campaigns, and communications planning, helping to increase member retention and acquisition.

• Contribute to high-quality membership processes and ensure governance structures reflect our co-operative identity.

• Actively support the Member Services Lead with wider membership functions and continuous process improvement.

About you:

To succeed in this role, you will be a confident communicator with strong customer service and relationship management skills. You’ll be excited to work for a values-led organisation and passionate about making a difference.

You will also have:

• Proven customer service and client management skills, with the ability to adapt communication across diverse audiences.

• Passion for values-led organisations such as co-operatives, community businesses, or social enterprises.

• Self-motivated and enthusiastic, with a strong track record in independent working, prioritisation, and meeting deadlines.

• Experience handling public or membership-related enquiries in a professional setting.

• Strong team player with excellent interpersonal skills and the ability to build lasting relationships.

• Clear and confident communicator, both written and verbal, with presentation and group delivery experience.

• Detail-oriented and diligent in process-driven tasks like record keeping and database maintenance.

• Highly organised, with the ability to manage multiple priorities and meet performance targets.

About the organisation:

As the voice of the UK’s co-operative movement, we empower and support co-operative enterprises with specialised knowledge and expertise, to grow the co-operative economy and create a fairer society. From football clubs and farms to convenience stores and pubs, there are more than 7,000 co-operatives in the UK, each owned and controlled by their members and based on a set of shared principles and values. By promoting shared wealth through member ownership, we are committed to enabling anyone in the UK to form, or join, thriving and sustainable co-ops.

As an organisation we are led by our unwavering values of solidarity, self-responsibility, equity, and honesty, therefore if you share these core values, we would be delighted to receive your application.

Other roles you may have experience in could include Member Services, Client Relations, Community Engagement, Customer Experience, Membership Officer, Project Co-ordinator, Administration, Operations Support, or Account Manager.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.