Development Worker Jobs in Cardiff
National LGBT+ Independent Victim Advocate
Do you want to make life better for LGBT+ victims and survivors of abuse?
Galop works directly with thousands of LGBT+ people who have experienced abuse and violence every year. We specialise in supporting victims and survivors of domestic abuse, sexual violence, hate crime, and other forms of abuse including honour-based abuse, forced marriage, and so-called conversion therapies. We are a service run by LGBT+ people, for LGBT+ people, and the needs of our community are at the centre of what we do.
We run three national support helplines for LGBT+ victims and survivors of domestic abuse, so-called “conversion therapy, ”and hate crime. We provide advocacy services, both in London and nationally, for LGBT+ victims who need longer-term support. We are person-centred, empowerment-based, and trauma-informed – meaning our focus is always on helping our clients decide what is best for them, and then supporting them through their journey.
We use what we learn through working on the frontlines with clients to work on national and local policy change, to improve outcomes for LGBT+ victims and survivors of abuse and violence. We build evidence through key pieces of research, like our upcoming report into LGBT+ experiences of sexual violence. We push for legislative change, improved statutory guidance for victims, and better understanding of the needs of LGBT+ people around the country.
About the role
You will be joining our growing national advocacy team, supporting survivors remotely across the UK and providing Face-to-face support, office based, or community-based support in Wales which will be
delivered in the context of a confidential and a safe space for survivors. You will work directly with LGBT+ victims/survivors, offering them a space to talk and think through options, helping them plan what they want to do, and offering assistance in getting what they need from services. Your work will focus on needs specifically related to experiences of abuse or violence, including issues such as wellbeing, support with the criminal and civil justice process, safety and access to other services to enable survivors to cope and recover. You will be empathetic and thoughtful in your approach to understanding your clients’ needs, while maintaining boundaries and mindful of self-care.
Providing advice, advocacy and support to LGBT+ victims/survivors of abuse and violence, with a focus on so-called conversion practices, which will include:
- Remotely supporting, advising and advocating for a national caseload of LGBT+ people who have been subjected to abuse or violence. The focus of the support will be to LGBT+ victims/survivors of so-called conversion practices
- Ensuring your approach to contact with clients is trauma-informed, empowerment-based and person-centred.
- Providing information and support to enable clients to make informed choices and meet their individual needs.
- Assisting victims/survivors in dealing with the diverse impacts of harm and abuse (safety, emotional, social, financial, or practical).
- Assisting/supporting clients in navigating the criminal/civil justice systems, ensuring they are aware of their rights and options.
- Maintaining professional boundaries at all times and ensuring that clients understand the remit of the service.
Partnership working
- Providing appropriate referrals/signposting to other agencies including, housing, welfare, counselling and other support services.
- Maintaining positive working relationships with key agencies and Galop partners, including attending internal/external meetings, with a focus on Wales.
- Working with agencies to safeguard victims and survivors, keeping them informed of relevant changes to a client’s situation.
Monitoring and evaluation
- Ensuring all client records are maintained and treated in confidence, according to Galop policies and GDPR legislation.
- Keeping accurate records of work undertaken with clients in line with Galop’s policies and funder agreements.
- Assist collecting monitoring data and client feedback for reports.
- Understanding of and commitment to inclusive working with LGBT+ clients from diverse backgrounds.
- Acting in accordance with Galop policies, procedures and ethos.
- Being an active member of the Galop team, attending regular staff team meetings, attending clinical supervision and training.
- Participating and contributing to Galop service planning & strategic development, with a focus on Wales.
About you
You will have expertise in delivering needs-led specialist support services. You will need to be solutions-focused and enjoy working collaboratively across a diverse and committed team. You’ll need to have good resilience and self-care and be prepared to work in an environment where abuse and violence are regularly talked about. You’ll need to understand the impact of trauma and how that affects our team.
There is a Genuine Occupational Requirement under the Equality Act 2010 that the post holder has experience of LGBT+ needs and the impact of discrimination. Candidates should demonstrate a thorough understanding of LGBT+ people’s lives, including awareness of the issues that LGBT+ survivors might face.
In addition, due to role being a Bilingual post, it is an essential requirement for the individual for this role to speak fluent Welsh and English.
Location: This is a remote post, working from home.
The role will include travel to our London building and occasional travel across the UK and in particular to communities across Wales.
Hours: 0.6 FTE (21 hours per week) flexibility available
Contract: Until 31 March 2025 (extension subject to funding)
Salary: Grade F: £27,230.31 - £31,878.96 (pro-rata)
Closing Date
Applications should be submitted by 10am on Monday 13th May2024
Interviews will be held on Wednesday 22nd May 2024 or Thursday 23rd May 2024
REF-213 721
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Caseworker
Forces Employment Charity is seeking an experienced and highly motivated Caseworker to join our team working on the CFO (Co-financing Organisation) programme in partnership with the probation service. In this role, you will provide specialist support to veterans within the criminal justice system, focused on early intervention, support and diversion to prevent re-offending. You will work closely with probation staff, partner organisations and lead providers to identify, engage and deliver emotional and practical support to veteran clients.
This is a Full-time 35 hours per week, home based role with regular attendance at Lewisham and Croydon Activity Hubs and frequent travel throughout the UK. This role has a salary £29,000 pa.
This will be a fixed term contract till 31 July 2024.
Role Overview:
For the CFO programme, Forces Employment Charity is working in partnership with probation service staff and other partner organisations to provide specialist support for veterans in the justice system.This support is focused on early intervention, support and diversion at point of contact with justice system in order to prevent re-offending.
The successful applicant will be providing activities and support to clients within a formal contractual framework working to challenging targets.The role holder will need a strong beneficiary focus and the ability to rapidly form relationships with partners and local agencies.
Key Responsibilities:
- Work with partners to identify and engage veterans with the CFO Programme.
- Undertake needs assessments with each veteran and jointly develop their support plan.
- Work as part of a team, together with Probation Service Staff and Lead Provider staff, was well as partner organisations providing specialist support.
- Deliver emotional and practical support to veterans working with partner organisations to provide specialist support for each individual as required.
- Work with the veteran to secure employment.
- Optimise the delivery of activities which are separately billed as part of CFO Programme.
- Ensure that all activity is recorded on the MOJ CATs system, or other system as required by the contract.
- Deliver any further activities reasonably required by the Op Nova National Manager or CFO Contract Manager, the Nova National Manager and the Forces Employment Charity.
Essential Competencies:
- Understanding, empathy and knowledge of ex-forces personnel and the challenges they may face.
- Highly motivated and independent, capable of working remotely from their line manager.
- Resilient and able to work with individuals with complex needs and cope with the rigors that arise from working with veterans in the criminal justice system.
- Commitment to working with each veteran without prejudice and in an equitable manner, including those who are arrested for violent or sexual offences.
- Experience of working with people using a mentoring or coaching approach to engage and support the individuals we work with change their lives.
- Experience of working with others as part of a multi-disciplinary team.
- Excellent communication, organisation and IT/CRM skills.
- Excellent team players who will contribute to a diverse and dedicated team.
- Driving licence and use of own car.
Security Clearance
The successful candidate will be required to undergo a Disclosure and Barring Service (Enhanced) check and Non-Police Personnel Vetting (NPPV) Level 2 security clearance.
If you are passionate about supporting veterans, resilient, and an exceptional team player, please apply with your CV and cover letter by midnight at 12:00 AM by 10th May 2024.
Forces Employment Charity is an equal opportunities employer, and values having a diverse workforce. We actively encourage applications from all qualified candidates.
Ref YAC-241
Are you a proactive, compassionate and collaborative individual with a proven record of providing support, advice and advocacy and communicating effectively the needs of clients to other professionals? Do you have substantial experience of assessing the needs of young adults who are at risk of significant harm?
If so, St Giles has an exciting opportunity for a Young Adults Caseworker to join our dynamic team and work on a vital project which offers support to young adults aged 18-25 who come into contact, or are at risk of coming into contact, with the criminal justice system to make positive changes to their lives and reduce the likelihood of offending and/or reoffending.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this exciting opportunity
As Young Adults Caseworker, you will focus on promoting the project and engaging with your clients in line with the project’s targets and providing a client-led support service and advocacy that responds to each individual’s needs and achieves project outcomes. You will also deliver a holistic support service, working solo or with colleagues as the situation dictates, that will include practical help such as mentoring, social and housing support, accompanying to appointments, ETE options, benefits work, debt advice, liaising with utilities, DIY work and cleaning.
You will support clients to develop individual action plans and regularly review these plans with your clients to assess progress, plus produce risk management plans based on assessments. We will also count on you to develop and maintain relationships with partner agencies, including community-based services such as Police, YOT, Probation, children’s services and local authorities, as well as ensuring you close cases efficiently and positively, identifying a referral route for young people that can be used for ongoing support.
What we are looking for
- Experience in working as part of a multi-agency team, working together to achieve positive outcomes for young adults and establishing links to further the aims of a project.
- Experience of using support plans to enable people to successfully access support services.
- Proven record of engaging successfully with ‘challenging’ young adults.
- Experience of assessing risk and implementing safety procedures when thinking about young adults involved in or at risk of violence or exploitation.
- A working knowledge of relevant services for young adults in and around Gwent.
- Excellent interpersonal, relationship-building and communication skills, verbal and written.
- A flexible, collaborative and professional approach to your work.
Please note this role requires an Enhanced Adult with the adult barred list DBS checks.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
To apply, please visit our website via the ‘Apply’ button.
Closing date: 16 May 2024
Interview date: 22 May 2024 Cardiff Office
A ydych chi'n unigolyn rhagweithiol, trugarog a chydweithredol gyda hanes profedig o ddarparu cymorth, cyngor ac eiriolaeth a chyfathrebu anghenion cleientiaid yn effeithiol i weithwyr proffesiynol eraill? A oes gennych chi brofiad sylweddol o asesu anghenion pobl ifanc sydd mewn perygl o niwed sylweddol?
Os felly, mae gan St Giles gyfle cyffrous i Weithiwr Achos Oedolion Ifanc ymuno â'n tîm deinamig a gweithio ar brosiect hanfodol sy'n cynnig cefnogaeth i oedolion ifanc 18-25 oed sy'n dod i gysylltiad â'r system cyfiawnder troseddol neu sydd mewn perygl o ddod i gysylltiad â'r system cyfiawnder troseddol i wneud newidiadau cadarnhaol i'w bywydau a lleihau'r tebygolrwydd o droseddu a/neu aildroseddu.
Ynghylch Ymddiriedolaeth St Giles
Elusen uchelgeisiol, wedi’i hen sefydlu sy’n helpu pobl sy’n wynebu helbulon i ddod o hyd i swyddi, cartrefi a’r gefnogaeth gywir y mae ei hangen arnynt yw Ymddiriedolaeth St Giles. Yn ganolog i’n hethos yw ein cred bod pobl sydd â phrofiad uniongyrchol o oresgyn problemau, megis cefndir troseddol, digartrefedd, dibyniaeth ar gyffuriau ac alcohol a bod yn aelod o gang, yn allweddol i sicrhau newid positif mewn eraill.
Ynghylch y cyfle cyffrous hwn
Fel Gweithiwr Achos Oedolion Ifanc byddwch yn canolbwyntio ar hyrwyddo'r prosiect ac ymgysylltu â'ch cleientiaid yn unol â thargedau'r prosiect a darparu gwasanaeth cymorth ac eiriolaeth dan arweiniad cleientiaid sy'n ymateb i anghenion pob unigolyn ac yn cyflawni canlyniadau'r prosiect. Byddwch hefyd yn darparu gwasanaeth cymorth cyfannol, gan weithio'n unigol neu gyda chydweithwyr yn ôl y sefyllfa, a fydd yn cynnwys cymorth ymarferol fel mentora, cymorth cymdeithasol a thai, hebrwng i apwyntiadau, opsiynau Addysg, Hyfforddiant a Chyflogaeth, gwaith budd-daliadau, cyngor ar ddyledion, cysylltu â gwasanaethau, gwaith DIY a glanhau.
Byddwch yn helpu cleientiaid i greu cynlluniau gweithredu unigol ac yn adolygu'r cynlluniau hyn yn rheolaidd gyda'ch cleientiaid i asesu cynnydd, ynghyd â chreu cynlluniau rheoli risg yn seiliedig ar asesiadau. Byddwch hefyd yn datblygu a chynnal perthynas ag asiantaethau partner, gan gynnwys gwasanaethau cymunedol fel yr Heddlu, Timau Troseddau Ieuenctid, y Gwasanaeth Prawf, gwasanaethau plant ac awdurdodau lleol, yn ogystal â sicrhau eich bod yn cau achosion yn effeithlon ac yn gadarnhaol, gan nodi llwybr atgyfeirio ar gyfer pobl ifanc y gellir ei ddefnyddio ar gyfer cymorth parhaus.
Yr hyn rydym yn chwilio amdano
- Profiad o weithio fel rhan o dîm amlasiantaethol, gan gydweithio i sicrhau canlyniadau cadarnhaol i oedolion ifanc a sefydlu cysylltiadau i hyrwyddo nodau prosiect
- Profiad o ddefnyddio cynlluniau cymorth i alluogi pobl i gael mynediad at wasanaethau cymorth yn llwyddiannus
- Hanes profedig o ymgysylltu'n llwyddiannus â phobl ifanc 'heriol'
- Profiad o asesu risg a gweithredu gweithdrefnau diogelwch mewn cysylltiad ag oedolion ifanc sy'n ymwneud â neu sydd mewn perygl o drais neu gamfanteisio
- Gwybodaeth weithredol o'r gwasanaethau perthnasol i oedolion ifanc yn ac o gwmpas Caerdydd
- Sgiliau rhyngbersonol, meithrin-perthynas a chyfathrebu rhagorol, ar lafar ac yn ysgrifenedig
- Dull hyblyg, cydweithredol a phroffesiynol o ymdrin â'ch gwaith.
Sylwch fod y rôl hon yn gofyn am wiriadau rhestr Oedolyn Uwch gydag Oedolyn Gwaharddedig
Yn gyfnewid am hyn, gallwch ddisgwyl cyflog cystadleuol, lwfans absenoldeb hael, pensiwn staff, gweithio hyblyg, rhaglen fentora, gwasanaeth cyngor a chwnsela, benthyciad tocyn tymor a llawer mwy.
Rydym yn gyflogwr ecwiti a chynhwysol. Rydym yn croesawu pob cais, ac yn arbennig yn annog ceisiadau gan bobl o'r mwyafrif byd-eang (du, brown, aml-dreftadaeth) a'r rhai sy'n uniaethu fel anabl, niwro-eang, neu niwro-amrywiol, gydag unrhyw nodweddion gwarchodedig a/neu rwystrau neu heriau cymdeithasol. Rydym yn gwerthfawrogi'r effaith rymusol ac addysgiadol y gall pob profiad ymarferol ac amrywiaeth meddwl ei gynnig i'r sefydliad.
Bydd St Giles yn gwarantu cyfweliad i bob ymgeisydd anabl sy'n bodloni'r meini prawf gofynnol a nodir yn y Disgrifiad Swydd ar gyfer y swydd wag hon.
I ymgeisio, ewch i’n gwefan drwy glicio ar y botwm ‘Ymgeisio’.
Dyddiad cau: 16 Mai 2024
Dyddiad cyfweliad: 22 Mai 2024 Swyddfa Caerdydd
About us:
Action for M.E. is the only charity in the UK providing direct support including healthcare to children and adults with M.E.. We provide vital support services, campaign for change and invest in ground-breaking research to help put an end to the ignorance, injustice and neglect experienced by people with M.E.
Opportunity:
Having been paused to new referrals, Action for M.E.’s free, independent, Adults Advocacy service will soon be re-opening. It’s one of our range of free Support Services that work with adults, young people, and/or families living with M.E. We support colleagues across the team to take part in and share reflective practice, self-care, peer-support and training.
Our Adults Advocacy service offers non-statutory, single-issue, instructed advocacy for adults with a confirmed diagnosis of M.E. We encourage self-advocacy where possible, though many of our clients are too severely affected by M.E. to be able to take undertake this.
As an Adults Advocate, you will manage a caseload of clients, as well as inputting and contributing to the triage process along with your Advocacy colleagues. You will meet with clients by phone, email, Zoom and/or SMS; we can also facilitate communication by post if this is required. We are not able to offer home visits or face to face meetings.
What we can offer you:
We offer fully remote and flexible working with generous annual leave (30 days plus bank holidays, pro rata). The wellbeing of our staff is important to us, we offer a range of benefits to employees including (but not limited to) access to free counselling and voluntary wellbeing weekday sessions, examples of recent sessions include guided group meditations and a book club.
To view the full job description, download the job pack, and apply for this role, please visit our Recruitee site (please note that we only accept applications via Recruitee; any application sent directly to an Action for M.E. mailbox will not be considered).
Should you have any questions about the role, or require any reasonable adjustments to the recruitment process, please don’t hesitate to contact our recruitment team, details of how to do this are contained in the application pack, "how to apply" section.
The client requests no contact from agencies or media sales.
Land Use Policy Officer – Wales
Reference: APR20247327
Location: Flexible
Salary: £32,033.00 - £34,377.00 Per Annum
Contract: Permanent
Hours: Full Time, 37.5 Hours per week
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave
RSPB Cymru’s vision is for sustainable land management, which is good for people, climate and nature. We want to see farming, forestry and other land management across Wales that:
- Sustains and restores biodiversity as well as producing safe, healthy food, timber and other commodities;
- Protects the natural resources of soil, air and water we all depend on; and
- Provides income and employment for workers in rural areas and contribute to a diverse rural economy.
To deliver our vision we need to work with others to change how land is managed. This includes ensuring farmers, foresters and other land managers have the right balance of support (financial and other) to enable them to deliver for nature in addition to providing food, other commodities and environmental goods and services. It’s also vital we engage wider society to support these changes and make nature/environmentally friendly choices in the way they eat and live.
We are looking for a Policy Officer to join our Wales Land and Sea Policy and Advocacy Team to develop and advocate RSPB Cymru policy positions and proposals on sustainable farming and land management, including the effective use of nature-based solutions. You will work with a range of stakeholders and advocates, particularly farmers, foresters, other land managers, and their representatives, environmental NGOs, statutory bodies and businesses to build, shape and advocate to the Welsh Government and the Senedd, to change the way we manage land to help save nature in Wales.
Key deliverables include:
- Developing policy positions in relation to:
- Future agriculture and sustainable land management in Wales, including influencing the design and delivery of Wales’ new Sustainable Farming Scheme.
- Land use/management’s response to climate change including peatland restoration and the use of nature-based solutions.
- Fresh water, in particular the impact of land use/management on water quality.
- Working with colleagues across the RSPB, and where appropriate, with other NGOs, to ensure key messages and policy positions are aligned.
- Working closely with sustainable farming and land management advocates, such as the Nature Friendly Farming Network, to develop a strong movement for change
- Working closely with staff delivering ‘on the ground’ activities, such as project and reserves teams, and farm advisors, to help showcase best practice and develop “learning” for future policy and advocacy.
- Working closely with staff delivering communications and public engagement to build public and political support for our land use and management policy priorities.
- Increasing public awareness about the connection between land use/management, farming, food and the dual nature and climate emergency.
We are looking for a professional, persuasive and engaging individual with an excellent understanding of current agricultural and land use policy as tools to ensure outcomes for nature, and credibility within relevant stakeholder communities. They should have the skills and personality to be able to bring together dynamic coalitions of interested stakeholders to build, shape and advocate for new policies to secure sustainable land management that is good for people and good for nature.
Essential skills, knowledge and experience:
- Experience of working in a policy or advocacy role to influence the development of government policy.
- Experience of advocating policy effectively to external audiences (including government, relevant businesses, NGOs) to further specific policy and advocacy objectives.
- Knowledge of biodiversity and climate policy and policy drivers at international, EU, UK and Wales level
- Knowledge of EU, UK and Wales institutions relevant to the role
- Ability to monitor external policy developments and horizon scan for relevant issues and opportunities
- Excellent understanding of agriculture and related land use, nature and climate policy and policy drivers in a European, UK and specifically Wales context.
- Ability to write reports, consultation responses and concise policy briefings to support advocacy efforts.
- Excellent communication, writing and negotiation skills.
- Ability to develop policy positions and to communicate effectively to a range of audiences, including politicians, farmers and other land managers and the public.
- Ability to communicate complex ideas and proposals to a variety of audiences in a concise and clear way
- Ability to work as part of a team to deliver a project and achieve shared objectives and outcomes.
- Experience of working with others to develop and deliver a shared vision or set of proposals
- Proven ability to build and maintain effective relationships with external stakeholders
- Full UK Driving Licence
Desirable skills:
- The ability to communicate in Welsh (written and spoken).
Additional Information:
- This is a full-time, permanent position working 37.5 hours per week.
- The post holder will be working within the RSPB Cymru Policy and Advocacy Team.
- This position will be home based, within Wales (or close to for commuting) e.g. Bristol, Chester, Hereford, Shrewsbury etc.
- The role requires regular travel within Wales for site/farm visits, policy events and advocacy, and Team meetings.
Closing date: 23:59, Tuesday 21st May 2024
We look forward to receiving your application.
Please note: We reserve the right to close this advert at any time.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
As part of this application process you will be asked to complete an application form to evidence of how you meet the skills, knowledge, and experience requested.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
No agencies please.
Service Manager
Do you want to make a difference every day? Do you want to contribute to change and improvement for those who need it? Do you have resilience and adaptability? Can you work effectively with a focus on customer service and care?
We have an exciting opportunity for a Specialist Service Manager (known internally as Project Leader) to lead the Anti-Social Behaviour Service team in Devon and Cornwall, working 37.5 hours a week.
Position: 5547 Specialist Service Manager (Project Leader)
Location: Homebased (Devon/Cornwall)
Hours: Full-time, 37.5 hours. Monday- Friday
Contract: Fixed Term until the 31st May 2025
Salary: £29,930 per annum (FTE £29,580 per annum plus £350 per annum Homeworking Allowance)
Closing Date: 24th May 2024. We reserve the right to close this vacancy early, if enough suitable applications are received to take forward to interview prior to the published closing date.
The Role
As a Project Lead for the ASB team you will be:
- Managing a small team of ASB caseworkers including performance management, monitoring and support
- Responsible for allocating cases within the team and analysing statistics and data in order to monitor daily caseloads against resources and look for trends/ pattern of behaviour
- Working with the Operations Manager to ensure delivery of the business plan and associated outcomes
- Responsible for capturing data and information to ensure the work of the team is outcome based and evidenced
- The subject matter expert for ASB within the service
- With key partners, developing mechanisms for identifying and referring those affected by ongoing and persistent ASB incidents and crimes, including those not engaged in criminal or civil law processes
- Completing DSO training to prioritise the safety of service users and ensure compliance with safeguarding policy
- Leading on delivery of training to local agencies, organisations and bodies to represent the service and increase knowledge and understanding of issues related to the ASB
- Contributing to and attending monitoring meetings with funders/commissioners and providing reporting when required
- Playing a lead role in developing VS’s ASB work at both local and national levels
- When the service requires, holding a small caseload providing high quality support to service users in line with VS policies and operating procedures.
The role is home-based within Devon and Cornwall and therefore is open to applicants who both live in this area and have access to an appropriately confidential space in which to work. Regular travel within working hours will be expected across Devon and Cornwall to fulfil the role and travel expenses are paid. Core service hours are between 9am – 5pm, with the expectation to flex to need where required, managed within flexible working arrangements.
About You
You will need:
- As this role involves regular travel across Devon and Cornwall and due to the location, a driving license and access to a vehicle is considered an essential requirement
- Experience of managing a team
- An understanding of confidentiality and safe working practice in accordance with safeguarding legislation, General Data Protection Regulation and other legal requirements
- Experience of effective delivery of services in the voluntary or statutory sector including complex case management and maintaining case management records
- The ability to build effective working relationships across internal and external stakeholders and work directly with in statutory, voluntary or multi agency settings
- High personal resilience to manage demands of working with ASB
- Competent IT and administrative skills including the use of Microsoft Office packages
- The ability to engage with vulnerable service users.
In Return…
Work for an organisation who believes in attracting and retaining the best people and offer a competitive rewards and benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Sick pay allowances, maternity and paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression.
About the Organisation
This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.
The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Applicants are welcome from all communities and monitor the diversity of applicants to analyse if they are representative of the communities it serves in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of the commitment to the Race at Work Charter applicants are particularly welcome from BAME communities
You may have experience in areas such as Service Manager, Case Worker, Specialist Service Manager, Project Leader, Service.
Please note this role is being advertised by NFP People on behalf of our client.