Development worker jobs in leytonstone, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Supporter Care Officer
Responsible to: Individual Giving Manager
Salary: £28,000 - £32,000
Location: USPG, 5 Trinity Street, London, SE1 1DB
Hours of work: Full time - 35 hours per week
The package also includes
· 8% employer contribution to a pension
· 25 days annual leave, plus bank holidays and additional discretionary leave during Christmas.
· Season Ticket Loan
USPG is the Anglican mission agency that partners churches and communities worldwide
in God’s mission to enliven faith, strengthen relationships, unlock potential and champion
justice.
You can find out more about our work by visiting our website.
The Job
Reporting to the Individual Giving Manager, the Supporter Care Officer role sits within the Communications, Engagement and Fundraising team. USPG is looking for someone with excellent communication skills and enthusiasm to join our small but growing fundraising team. The post holder will be the first port of call for all incoming communications and will work closely with the Individual Giving Manager to ensure that our supporters feel valued. The role is also responsible for maintaining the data and developing supporter care processes.
You
You are highly organised, enthusiastic and flexible with a passion for delivering an excellent supporter experience. The ideal candidate will have experience in customer service, data handling and administration. They will be comfortable working in a fast-paced environment, with a flexible, can-do attitude. The role holder will be used to co-ordinating a varied workload, working in close collaboration with colleagues and delivering to deadlines. They will have excellent IT skills and experience of working with databases.
How to apply
Please complete the application form and equal opportunities form.
If you would like to discuss the role, please feel free to contact Natasha.
Closing Date: 20th July 2025
Interview Dates: Rolling Interviews
We bring people together from different parts of the global Church in mutually enriching conversation and profound encounters.


The client requests no contact from agencies or media sales.
Citizens UK
Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.
Our Sponsor Refugees team fits within our ‘Migrants and Refugees’ theme of work, which combines place-based and multi-issue organising through our Migrants and Refugees Organising (MARO) team, and effective national campaigns, alongside the pioneering community sponsorship of refugees. Staff joining Sponsor Refugees are joining a thriving team that works collaboratively with the wider Migrants and Refugees theme and with a range of other Citizens UK teams.
Our MARO team fits within our ‘Migrants and Refugees’ theme of work, which combines place-based and multi-issue organising, with effective national campaigns, and the pioneering community sponsorship of refugees through our Sponsor Refugees team. Staff joining MARO are joining a thriving team that works collaboratively with the wider Migrants and Refugees theme and with a range of other Citizens UK teams.
Living Wage Foundation
The Living Wage is an independent movement of businesses, organisations and people who believe that a hard day’s work deserves a fair day’s pay. The Living Wage campaign was launched by London Citizens in 2001 and aims to ensure low paid workers have enough money to get by and enough time for community and family life.
The Living Wage is an hourly rate calculated according to the basic cost of living in the UK that employers choose to pay on a voluntary basis. The Living Wage Foundation recognises and celebrates employers that pay the real Living Wage through an accreditation programme which awards the Living Wage Employer Mark.
The independently-calculated rates are announced during Living Wage Week each November when we celebrate our growing network of Living Wage employers. There are now more than 15,000 accredited Living Wage employers across the UK which has secured pay rises for over 475,000 employees.
The Living Wage Foundation is part of Citizens UK – a community organising charity which works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take a deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty. As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.
Purpose
At Citizens UK, our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training.
The Living Wage Foundation has an exciting opportunity to join our dynamic team as an Operations and Data Officer. We are looking for a highly motivated and organised individual to help maintain, develop and continuously improve our data and systems. The role will be an integral part of the Living Wage Operations and Insight Team, providing technical support to ensure the integrity of our systems, and supporting with development projects.
The Operations and Data Officer will need to be highly numerate and have great analytical skills to support our monitoring and evaluation functions, working with the Head of Operations and Insight on financial and budgeting management, reconciliation and forecasting for the Living Wage Foundation. The suitable candidate will be detail-oriented, be able to demonstrate their ability to seek out improvements and problem solve creatively and have experience working with Salesforce or equivalent CRM systems.
Main Responsibilities
Working as the Operations and Data Officer– LWF for Citizens UK, reporting to Senior Data & Operations Manager, LWF, your main responsibilities will include:
Project Management
Deliver work targets on time and to standard to support the Foundation’s data and systems: :
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Support the day-to-day operations and management of all systems within the Living Wage Foundation designed to enable the functioning of Living Wage accreditation schemes.
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Proactively seek out systems improvements to make our processes more efficient so the Living Wage Foundation continues to provide an excellent service to the Living Wage network.
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Provide operational support for all aspects of the accreditation and recognition systems, including identifying and fixing errors.
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Maintain integrity of Salesforce database; identify and source incomplete information within the database; take responsibility for tidying, cleansing and backing up existing data.
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Support maintenance of integrated systems, including syncing data to Act-On and the website.
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Work with Operations and Data Manager to keep templates, forms and related communications materials up to date
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Manage merchandise administration including email inbox, day to day queries, and Shopify administration.
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Support Operations and Data Manager to manage budgets for external contracts (e.g. with developers and suppliers).
Learning and expertise
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Keep up-to-date with functional good practice and technical updates to all our systems, including within the third sector.
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Support with network data enquiries, including analysing data, creating Salesforce reports and dashboards for colleagues.
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Work with colleagues to identify learning & development needs and support Operations and Data Manager to develop and deliver inductions, training and guidance to meet requirements.
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Keep internal training manuals up to date to ensure the Foundation’s team can access clear and consistent information about our systems and processes.
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Support Operations and Data Manager to monitor the impact of internal trainings, support, resources and guidance – update and improve internal support offer as required.
Communications
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Create and write dashboards and reports to support the analysis of our performance.
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Champion systems throughout the organisation and advocate for systems-based solutions. Offer ad hoc guidance to the team and help communicate any changes to systems.
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Run systems surgeries for colleagues to answer ad hoc enquiries and support learning.
Develop and manage external relationships
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Communicate effectively with our external contractors (e.g. merchandise suppliers) to ensure contracts are fulfilled in a timely manner.
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Help identify suitable new suppliers to meet organisational need.
Develop and manage internal relationships
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Support Operations and Data Manager to identify technical solutions to meet organisational requirements.
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Monitor and respond to operations and data enquiries from colleagues. Work effectively with colleagues across Citizens UK, actively participate in the team and organisational wide events.
Income and resources
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Maintain Salesforce data integrity to support accurate and timely invoicing. Help ensure the integrity and safety of our data advising wider organisation on best practice where appropriate.
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Support Operations and Data Manager to track expenditure for Shopify and merchandise suppliers.
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Contribute to plans and proposals to grow sources of income or resources.
Contribute towards Citizens UK’s strategic objectives
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Responsibility for delivering agreed areas of the Foundation’s work plan.
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To work collaboratively with the LWF team and across Citizens UK to ensure that we are meeting the expectations of our network and stakeholders.
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Display self-awareness of DEI issues and good practice, considering impact on direct reports and stakeholders.
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Understand how your role contributes to the purpose of the Foundation and the core mission of Citizens UK.
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Implement Citizens UK’s and the Foundation policies, procedures, and values in own work and that of the team.
Personal Specification
(D) Desirable, (E) Essential
Qualifications
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Degree or equivalent professional qualification or experience (D)
Experience
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A minimum of 2 years proven, comprehensive experience in an operations role (E)
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Experience of analysing business requirements and turning them into technical solutions (E)
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Experience of providing technical support to a team (E)
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Experience of administrating and updating Salesforce or similar databases, and using database integrations such as Zapier, QuickBooks, Form Assembly and email marketing platforms (D)
Key skills and knowledge
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Strong analytical skills with the ability to interpret large quantities of data to evaluate and improve performance (E)
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Interest in and good understanding of database and systems management and integration (E)
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Ability to take in and interpret information and communicate in a succinct manner (E)
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Demonstrable ability to find creative solutions to complex problems and implement new systems (E)
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High levels of numeracy with strong attention to detail (E)
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Excellent time management skills with the ability to juggle a wide range of competing demands (E)
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Strong IT skills to include MS Office and database software (E)
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Sound knowledge of data protection regulations and GDPR (E)
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Understanding of the policy and campaign landscape in the UK (D)
Personal qualities & values
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A proactive approach to all areas of work with a ‘can do’ attitude and a flexible approach to work demands (E)
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A strong commitment to the Living Wage campaign and the principles of Citizens UK (E)
About the application process
We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.
Interview date: W/C 4th August
Want to find out more about us and the role?
If you would like further information on the role, the organisation, or our commitment to addressing under-representation and the development and progression of all colleagues, we would be happy to answer any questions.
Join us for a 45-minute lunchtime webinar to learn more about working at the Living Wage Foundation/Citizens UK. Anyone can attend to find out more about the role, all enquiries welcome. In the past, candidates have found this a helpful space for understanding whether the role is right for them.
The webinar will take place on Monday 7 July from 13:00-13:45 on Zoom. Sign up here.
The client requests no contact from agencies or media sales.
We are seeking a dedicated and experienced IT Support Officer who can demonstrate proficiency and hands-on experience in IT support or a similar role, with a strong track record of resolving technical issues and supporting end users. The post holder will be an excellent problem solver with the ability to communicate effectively across the organisation. The role will also involve close collaboration with other members of the facilities team to help maintain audio-visual equipment for meeting rooms and support the general maintenance of the building.
As the role will be responsible for onsite IT support at our Central London office, it will be suited to somebody looking for a position that is predominantly office based. The team works a shift pattern between the hours of 07:00 – 18:00, Monday to Friday.
We're looking for a organised, compassionate, and resilient Service Manager to join our Learning Disabilities service in Newham.
£44,000.00 per annum, working 40 hours per week.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Healthcare Cashplan through our partner Healthshield
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
The Service Manager will be responsible for the operations of a group of three specialist services, which support a total of seven customers with moderate to high support needs to live in their own homes. The role will provide line management for a Deputy Manager and support teams, ensuring that compliance with organisational, legal regulations and those of the local authority are adhered to and the quality of support is of the highest standard possible, ensuring excellent quality of life for customers and a good working environment for colleagues. The role will require the individual to be the CQC registered manager for services, making the person the accountable person with the Care Quality Commission, as well as with commissioners and key stakeholders.
The shift pattern for this role will primarily be Monday - Friday, 9.00am - 5.00pm. There will be a requirement to cover on call, occasional weekend and out of hours.
For a full job description, please visit our website.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll bring:
Essential:
Educated to degree level or equivalent
Experience of managing contracts and resources and delivering to budget and performance targets
Experience of delivering to housing management performance targets
Experience of effectively managing and developing staff to ensure delivery of services performance targets within contract
Experience of successfully managing external partnerships to ensure successful delivery of services
Holds relevant Health and Social Care management qualification - eg QCF Level 5
Experience managing supported living and/or Registered services for adults with learning disabilities and autism
Experience managing the support of customers with high complex needs
Experience of CQC standards and how they apply to services
Knowledge of Safeguarding, DOLs, MCA and regulatory frameworks
Experience of leading on safeguarding concerns
Experience of managing staff teams and delivering supervision as per company policy
Experience producing and supporting the production of customer documentation eg support plans, risk assessments, health action plans
Experience of Positive Behaviour Support (PBS), implementation of PBS plans and how to use PBS to effectively support customers
Experience assessing potential new customers to move into services and able to correctly advice of level of support needed
Experience of mobilising new services and new support packages
Desirable:
Other relevant professional memberships and/or specialist qualifications
Positive Behaviour Support Qualification or the willingness to complete this within 12 months of appointment
Experience of transforming care / Hospital to home agenda
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
East End Homes are partnering exclusively with Robertson Bell in their search for a permanent Financial Controller. East End Homes, is a locally based and community-led housing association in the London Borough of Tower Hamlets. This year East End Homes is celebrating its 20th anniversary. In 2005 residents of five estates across Tower Hamlets voted for their homes and communities to be transferred to the newly established social landlord. Today, its 120-strong team manages over 3,900 homes with local offices in each neighbourhood.
The newly created Financial Controller position offers a rare opportunity for a technically strong, ambitious, and commercially aware finance professional to play a key role in reshaping East End’s finance function and influencing decision-making at a senior level. The Financial Controller will be a member of the Senior Management Team and this role is seen as a natural stepping stone toward Finance Director level within the sector.
The Role:
- Work closely with the Finance Director and Executive Team to support strategic planning and organisational transformation.
- Oversee the development and delivery of Eastend Homes’ long-term financial plans, annual budgets, and business modelling (including BRIXX).
- Deliver and embed a proactive finance business partnering approach across the organisation, influencing decision-making and performance management.
- Drive improvements to financial reporting, insight, and analysis, delivering value across the organisation.
- Coordinate the production of our financial plans and reports including monthly management accounts, the annual statutory accounts, forecasts and the budget.
- Oversee day-to-day financial operations, ensuring sound internal controls, process improvement, and compliance with relevant regulations (FRS102, SORP, RSH).
- Manage cash flow forecasting, covenant compliance, and other treasury responsibilities, with support available for professional treasury qualifications if desired.
- Play a leading role in mentoring, developing, and embedding a high-performing, collaborative finance team (c.3–4 staff).
- Actively contribute to the Senior Management Team and support wider change initiatives across the business.
The Organisation:
East End Homes has made significant progress in stabilising its operations and strengthening its governance. With the appointment of a highly experienced new CEO and completion of key commitments to the Regulator of Social Housing, the organisation is now focused on long-term sustainability, performance improvement, and resident impact. The recent appointment of an Interim FD has brought further structure and capability to the finance function, and this Financial Controller hire will be a cornerstone of building a modern, resilient, and insight-led finance team.
Person Specification – Essential:
- Qualified accountant (ACA/ACCA/CIMA/CIPFA).
- Strong technical knowledge of financial and statutory reporting including FRS102 and Housing SORP.
- Demonstrable experience in social housing finance including business planning, management accounting and regulatory compliance.
- Experience of delivering improvements in management reporting, financial controls, and/or business partnering.
- A confident communicator with excellent interpersonal skills and a track record of engaging with and challenging senior stakeholders.
- Digitally confident with strong Excel skills and familiarity with financial planning tools (e.g., BRIXX).
- Forward-thinking and inquisitive, with a continuous improvement mindset and strong problem-solving ability.
- Experience of coaching or leading teams and ability to develop others.
This role will be based at East End Homes’ head office in Tower Hamlets, with travel between estate-based local offices as required. The closing date for applications is 6th July with interviews taking place week commencing 21st July (first stage) and final interviews scheduled for week commencing 28th July.
Applications will be reviewed continuously before the closing date. Please apply via our exclusive search partner Robertson Bell.
Contract: Permanent, full time
Salary: £30,000 per annum
Location: Burford or London, Hybrid (2 days in the office a week)
Closing date: Sunday 6 July 2025
Interview date: w/c 14 July 2025
We’re looking for a proactive and relationship-focused Philanthropy Officer to join our Philanthropy team, which is responsible for raising significant income from individuals, trusts, and foundations.
More about the role
This role is central to the success of our mid-value giving programme. You’ll manage your own portfolio of loyal and engaged donors, many of whom have long-standing relationships with the charity, delivering a thoughtful and well-structured programme of stewardship and fundraising communications throughout the year. Your work will ensure strong donor retention and help grow our supporter base by identifying and converting new prospects.
You’ll also play a key role in supporting the wider Philanthropy team by providing high-quality administrative and operational support. This includes income processing, accurate donor data management, and supporting compliance with data protection policies and fundraising best practice
Key responsibilities:
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Develop and deliver a year-round stewardship and fundraising programme for mid-value individual donors
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Manage your own donor portfolio, responding to enquiries and building strong, personal relationships
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Coordinate key stewardship activities such as donor mailings, seasonal communications, and bespoke events
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Work with Individual Giving and Legacy teams to identify new prospects and support integrated donor journeys
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Accurately process and acknowledge all gifts, maintaining up-to-date records and ensuring compliance with GDPR and data protection legislation
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Contribute to the development of stewardship materials and processes that enhance the donor experience
Want to know more? We've attached a detailed job description that outlines the role, responsibilities, and how you can make a difference.
About you
We’re seeking a motivated and detail-focused Philanthropy Officer (Mid-Value Individuals) who brings a blend of creativity, organisation, and professionalism to their work. You’ll be someone who thrives in a dynamic team environment while also building strong relationships across departments.
You’ll have experience in individual giving or major donor fundraising and a natural flair for persuasive, engaging writing. With a curious mindset and a tenacious approach, you’ll be comfortable managing multiple priorities, meeting deadlines, and working with a high degree of discretion and care—especially when handling donor data and confidential information.
This role requires someone who is confident with CRM systems and data analysis, and who understands the importance of compliance and best practice in donor stewardship.
You’ll also be expected to deliver against clear KPIs and actively demonstrate the Blue Cross values in everything you do.
Knowledge, skills, and experience
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Understanding of Individual Giving and/or Major Donor fundraising principles
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Excellent written communication skills, with a flair for creating compelling fundraising and stewardship materials
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Knowledge of data protection and privacy regulations (e.g. GDPR)
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Experience using CRM systems or databases
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Ability to run reports and analyse data effectively
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Proven ability to work collaboratively with colleagues and stakeholders across teams
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Strong time management skills and attention to detail, even under pressure
A bonus if you have:
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Experience managing administrative or operational processes
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Previous experience working in an animal welfare or charitable organisation
How to apply
Click the apply button and complete the online application process before 23:59 on the closing date on Sunday 6 July 2025.
We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it weren’t for their amazing efforts and commitment, we wouldn’t be able to make the difference that we do today. In return, we want to provide you with the best working environment we can.
With a wide range of perks aimed at enhancing your life both inside and outside of work, you'll
thrive in a supportive and rewarding environment.
Our generous benefits package includes:
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Enhanced annual leave entitlement: 30 days plus bank holidays
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Pension scheme with enhanced employer contribution
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Life assurance
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Unlimited access to an employee assistance programme
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Programmes for physical and mental wellbeing support
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Free access to GP via MetLife
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Recognition scheme
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Annual volunteer days
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Claim for professional fees
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Charity worker discounts across a variety of retailers.
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Core Job Purpose:
The Production Coordinator is responsible for maintaining, overseeing and coordinating all of FCW’s in-cell production. This is an exciting and varied role which helps contribute to the smooth running of the charity.
The duties of the role include:
· Administration of sending and receiving kits stitched in prison.
· Supporting volunteers teaching in prison by dealing with materials requests and orders.
· Ensuring our stitchers are paid for their work accurately and efficiently.
· Providing feedback on the stitching by our in-prison workforce.
· Assisting the extended production team with the ordering of materials, special commissions, donations requests and our tapestry finishing service.
· Gathering, logging and reporting on information related to production and prisoner pay using FCW’s custom database.
· Visiting our stitching groups in prison to get an better understanding of the challenges with production that both our volunteer teachers and our stitchers might face in delivering FCW production
You should have excellent interpersonal skills, be accurate in your attention to detail, be flexible and have the ability to take initiative. We expect you to work independently, prioritising your own workload, as well as working as part of a small, lively team.
Principal Accountabilities for the Core Job:
- Support our volunteers and stitchers by sending our pre-prepared kits to volunteers around the country ahead of the stitching classes and receiving kits back from volunteers.
- Administer the production process on FCW’s custom database: logging items as they are sent to prisons and volunteers around the country, tracking items as they are returned from prison, providing feedback to prisoners on the work completed and maintaining standards through rigorous quality control.
- Process payments to prisoners on a weekly basis.
- Support Fine Cell Work volunteers by dealing with requests for threads and troubleshooting problems with kits.
- Log data, collate and report on production, prisoner pay and stitcher statistics as required for the senior management and the fundraising teams, to include monthly reports and annual reports.
- Supporting the use of FCW’s custom database to include testing and feedback on new features and uploading and maintaining relevant information.
- Order materials in advance for production activities in prison workshops as well as at the FCW office, liaising with commercial suppliers as well as materials donors. Supporting the production manager with the production of all kits in prison workshops as well as by volunteers in the office.
- Work with the Programmes and Impact Officer to enable Open College Network accredited training to be delivered in prisons by making up and sending out starter kits and materials to stitchers.
- With the Programmes and Impact Officer, provide technical support for our lone stitchers by sending out work, talking to them on the phone or replying to letters.
- Where appropriate, working with the Design and Commissions team to assist with the preparation of specialist kit and sample products, ordering materials and collecting stitcher feedback to assist with future production.
- Coordinate FCW’s tapestry finishing and making up service.
- Support the production manager to ensure that all ability and pay levels are appropriate to FCW’s stitcher population ensuring these are made and assigned with a view to developing prisoners’ skills and self-responsibility.
- With the Programmes team, co-facilitate production training for volunteers both online and in person.
- Assist with bi-annual stock counts involving staff, volunteers, prison leavers and prison staff to include finished items, work in progress and raw materials in all the prisons where FCW operates, as well as at FCW’s London office.
- Coordinate Fine Cell Work volunteers with their weekly tasks as provided by the production manager.
- First point of contact for phone calls to the office, assisting callers with enquiries and diverting calls to relevant members of staff.
- On occasion, visit cell groups in prison around the country to support volunteers and stitchers in FCW production.
- Assist with Fine Cell Work events as and when required.
- Ad hoc duties to support the work of the charity as required including back-up support to production with apprentices and volunteers in the Clothworkers Studio.
Core Job Context:
Fine Cell Work is a UK based rehabilitation charity and social enterprise which makes beautiful handmade products in British prisons. For 28 years we’ve been transforming the lives of people in prison and prison leavers, one stitch at a time. Our unique process boosts our stitcher’s self-worth, instils accountability, and fosters hope.
We support people in prison and prison leavers to finish their sentences with work skills, money earned and saved, and the self-belief to rebuild meaningful, independent, crime-free lives.
Set up in 1997 by Lady Anne Tree following years of lobbying the government to change prison rules about prisoners earning money from work done in their cells, Fine Cell Work operates in 38 British prisons engaging with over 600 people in prison in 2024. Our stitchers are supported by our skilled and valued volunteers who visit prison fortnightly to teach needlework.
By providing, paid, purposeful activity to prepare people in prison to successfully reintegrate into the community post-release, we are teaching key soft employment skills, supporting the development of self-discipline and self-belief, and working to improve prisoner well-being, all key in reducing recidivism.
Core Requirements for the Role
Essential:
- Organised and process driven with strong administrative skills.
- The ability to prioritise and meet deadlines and take initiative.
- Proven track record of delivering on targets and outcome.
- Excellent written and verbal communication skills.
- High standard of numeracy skills.
- Excellent team working skills.
- Accurate attention to detail for logging information and quality checking work.
- Proficient in MS Office particularly in Excel
- A flexible approach to managing workload.
- An enthusiastic and positive attitude and strong interpersonal skills.
- A non-judgemental approach to supporting prisoners.
Desirable:
- Experience of and/or knowledge of textiles and embroidery/needlework.
- Experience of working with volunteers.
- Experience of using complex databases.
This role is full time and based in our offices in Battersea, South London.
Reports to: Production Manager
Salary: £27,000
Fine Cell Work offer the following benefits to all our team members:
- A supportive learning culture and opportunities to develop in your role
- 25 days annual leave plus bank holidays (pro-rata) increasing after 2 years of service
- Employer pension contribution after 3 month probationary period
- Season ticket loan
- Cycle to work scheme
Fine Cell Work is committed to the principle of equality. No job applicant, employee, volunteer or worker is discriminated against either directly or indirectly on the grounds of race, colour, ethnic or national origin, religious belief, sex, marital or civil partnership status, sexual orientation, gender reassignment, pregnancy status, age or disability and we will maintain a neutral working environment in which no employee or worker feels under threat or intimidated.
To apply for this role please send a cover letter, outlining how you meet the person specification, and CV by 10pm on 13th July. Please note your application will not be considered if a cover letter is not included.
If successful in your application, interviews will be held week commencing 14th July.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The basics
Location: Agile working
Contract: Permanent, subject to funding
Hours: 32 hours over a 4-day week
Starting salary: £27,445
Who we are
Safer London is a charity working with young Londoners and families who are affected by violence and exploitation. We believe that when a child or young person comes to us, they are just that – a child or a young person: we don’t define them by the issue that has brought them to us. By working alongside young Londoners, their families and peers in the places where they spend their time, we can create a safe London not just for them but for everyone.
Who you are
You are committed, resilient with the expertise and specialist knowledge to work alongside Young Londoners who have been exposed to or are at risk of exploitation or violence. Within your role as a Specialist Caseworker, you will provide support to young Londoners to secure the safety and positive outcomes they want.
What the role involves
In this role, you will work alongside Girls and Young Women who have been exposed to or are at risk of exploitation or violence. Within your role as a Specialist Caseworker, you will provide support to young Londoners to secure the safety and positive outcomes they want. You will be expected to provide robust risk and needs assessments that reflect the contexts within which harm has occurred, and to work collaboratively with partnership agencies to reduce risk and secure services and support.
Additional Information
Safer London is committed to safeguarding and promoting the welfare of children and young people, and we expect anyone who works and volunteers with us to share this commitment. As part of this commitment, we will request a DBS (Disclosure & Barring Service) check, as well as references covering the last five years, for the successful candidates.
We value diversity and encourage and welcome applications from people of all backgrounds. We know that in order to make London a safer place for the young people that live here we need a diverse range of perspectives, experience, and knowledge.
What we offer
Safer London continually reviews its pay and we currently offer the following benefits package to all our employees:
- 4-day/32-hour work week. Since 1st April 2024, Safer London has transitioned to a 4 day working week with no impact on pay. This means that you will have a regular day off in the week with no impact on your pay.
- Agile working. This means you have will have the flexibility to work in different locations including from home, our office in Southwark and/or community locations (libraries/co-working spaces) when you are not delivering face to face work in the community.
- Flexible Working: our Flexible Working Policy allows requests to work flexibly from the start of your employment.
- A contributory Pension Scheme.
- Interest-free Season Ticket Loans.
- A Cycle to Work Scheme.
- A Mental Health Helpline.
- Death in Service Benefit.
- Opportunities to develop and progress your career, including an extensive programme of courses and acting up/additional responsibilities roles.
- An initial Annual Leave allowance as a full-time employee, of 179 hours’ holiday in each annual leave year plus bank holidays and other statutory holidays occurring during the leave year. Pro rata for part time staff. This rises to 192 hours after 3 years’ service and 211 after 5 years’ service.
Sound good? Here’s how to apply
To apply, please complete the online application form and submit it as soon as possible: Safer London runs a rolling recruitment process which means that applications are shortlisted and invited for interview within one week of receipt. As soon as a suitable candidate is found no further applications will be considered.
As part of the online application, you will be required to confirm you have read our Privacy and Cookie Policy and Safeguarding and Child Protection Policy.
Please make sure you find the Job Description on the left-hand side of the Webrecruit page after you click ‘Apply Now’ or find it on Safer London’s Website.
Should you need any adjustments to the recruitment process, at either application or interview, or experience any technical issues when trying to access and/or complete
the online application form, please find our contact information in the Job Pack.
Please note that we don’t accept CVs.
Safer London is not a sponsoring organisation for foreign nationals and you must be able to show proof that you have permission to live and work in the UK in order to be considered for this role.
The client requests no contact from agencies or media sales.