3 Digital acquisition officer jobs in Edinburgh
How's your job search on our site?
Team: Individual Giving
Location: Homebased with occasional travel for meetings
Work pattern: 35 hours per week, Monday to Friday
Salary: Up to £36,327.99 per annum
Contract: Fixed term until 30th June 2027
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Individual Giving Officer:
-
The successful candidate will be responsible for leading on projects across multiple communication channels to recruit and steward our wonderful supporters. This includes everything from leading creative development, building engaging and thoughtful supporter journeys, and project managing campaigns – all of which feature cats at the heart, of course!
-
You will work closely with agencies to ensure projects are delivered on time and on budget, and monitor and report on campaign performance.
About the Individual Giving Team:
-
We sit within the Marketing & Income Generation directorate
-
Our team is responsible for the recruitment and retention of individual supporters to generate over £21 million each year and provide leads for the other teams in the directorate
-
We currently have a team of 14 working across Acquisition and Retention on our Cash Appeals and Raffles, Membership, Sponsorship, Lottery and regular giving programs using Mail, Telemarketing, Face to Face, DRTV, email, Digital, Social and other paid media
What we’re looking for in our Individual Giving Officer:
-
Experience in an Individual Giving role or similar, ideally working with agencies in the third sector
-
Proven track record of achieving income against agreed financial targets
-
Experience in leading projects and managing schedules
-
Proven ability to multi-task and work on own initiative, accurately and under pressure
-
A good working knowledge of transaction and contact databases
What we can offer you:
-
Health and wellbeing support to help you stay well while working remotely
-
Flexible working options to support a healthy work–life balance
-
Ongoing learning and development to help you build your skills and grow your career
-
26 days’ annual leave plus bank holidays, increasing with service
-
A competitive contributory pension scheme and life assurance for peace of mind
-
Financial wellbeing support, including access to Salary Finance
-
Access to discounted pet insurance to help care for your pet’s health
-
Learn more about our full reward package:
Interested? Here’s how to apply:
Application closing date: 27th September 2026
Virtual interview date: 5th & 6th October 2026
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If successful, your recruitment journey will include:
1. Anonymised application form
2. Virtual interview via Microsoft Teams
Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey
Registered Charity
501 - 1000
Making a better life for cats, because life is better with cats
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Action for Pulmonary Fibrosis
Action for Pulmonary Fibrosis is a UK charity. We bring people together to drive change so that everyone affected by pulmonary fibrosis can live well for longer.
We provide support, information and education, raise awareness, campaign for better diagnosis and care, and invest in research. Our strategy, For Every Breath, Every Journey, Every Future, is shaped by lived experience and supported by stronger organisational foundations and sustainable income.
The role
Reporting directly to the Chief Executive, you will lead APF's communications, marketing and engagement function. You will turn organisational priorities into an integrated plan, set clear standards and measures, advise senior leaders and ensure that marketing, media, content, digital and internal communications work together.
You will lead three managers: the Senior Marketing and Communications Manager, the Press, PR and Stories Manager, and the Communications Operations and Engagement Manager. The Digital Marketing Coordinator will report to the Senior Marketing and Communications Manager. This structure gives you the scope to shape the whole function while delegating specialist delivery clearly.
Your early work will include establishing the team operating model and annual plan, moving PF Together to quarterly publication, strengthening email marketing, leading a complete website content rewrite, creating clearer supporter journeys and building a proactive media and story pipeline. You will also work closely with fundraising so that strong propositions and campaigns reach the right audiences and contribute to acquisition, retention and income growth.
The role will lead APF's approach to communications data, performance reporting and responsible use of AI and connected systems. Human judgement, data protection and information security will remain central to how these tools are used.
Please submit your CV and cover letter via Charity Job.
First stage interviews will take place virtually on Friday 9th October 2026
Second stage interviews will take place in person at our Peterborough office on Thursday 15th October 2026
Registered Charity
21 - 50
Action for Pulmonary Fibrosis (APF) is a national charity dedicated to improving the lives of individuals and families affected by pulmonary fibrosis.
The client requests no contact from agencies or media sales.
Thank you!
The role
At Cruse, our strategy, sets out our charity’s plans to grow our income and build on our expertise and unique position in the sector. We provide expert bereavement and grief information and support, and our charity has been supporting people for over 65 years. We support adults, children and young people across England, Wales and Northern Ireland, through our national services, over 80 local branches and online information about grief and bereavement.
Working within the Fundraising Operations and Supporter Care Team and reporting to the Fundraising Operations and Supporter Care Manager, the Supporter Care and Data Officer will deliver excellent customer care to our supporters, responding to enquiries, and thanking supporters to help drive income and show them how valued they are to Cruse Bereavement Support. You’ll work with the fundraising CRM to ensure and maintain the quality of information available and support the Commercial Income Team (c25% of time) with administrative tasks.
How to apply
Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages. Please note that if you application does not include both a CV and covering letter, your application may not be considered.
The closing date for applications is 25 September 2026 with interviews taking place week commencing 5 October 2026. We reserve the right to close the advert early, as interviews will be held as suitable candidates apply.
Please be advised that if you do not hear from us by 5 October 2026, unfortunately on this occasion you have not been shortlisted.
Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.
Criminal Record Checks
All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online:
Applicants in England and Wales: DBS Code of Practice
Applicants in Northern Ireland: AccessNI Code of Practice
Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders’ Policy & Handling Criminal Record Check Data Policy are available on request by email.
We comply with all relevant data protection legislation and process your data fairly.
The client requests no contact from agencies or media sales.