Digital and website manager jobs in Covent garden, greater london

Trust and Foundations Fundraising Lead

£36,000 - £40,000 pa + benefits (including 25 days annual leave and pension)

Leatherhead, Surrey / Hybrid

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role

We are looking to appoint a full-time Trust and Foundations Fundraising Lead (35 hours per week) to lead and develop Rainbow Trust’s trusts and foundations fundraising programme. You will manage relationships with charitable trusts and foundations, raising the funds we need to deliver and grow our support services.

Our Philanthropy team is an ambitious team with a well-established fundraising programme, playing a significant role in raising £5.7m a year to fund our support services and with plans to grow income over the next 3-5 years. We have an established portfolio of funders, giving low level gifts to six figure donations and you will have the opportunity to work on large applications.

You will cultivate strong working relationships with a portfolio of trust and foundations, including five- and six-figure grants, increasing their engagement and support of the charity, through reports, meetings and phone calls. Through the identification and research of new prospective trust funders, you will find creative ways to engage with them to secure funding. You will also collaborate with internal teams to develop strong cases for support and impact measurement.

What we’re looking for:

· Excellent research and writing skills, preferably with experience of successfully securing four- or five-figure gifts from charitable trusts and foundations

· The ability to work effectively with a range of internal and external people – including trust managers and trustees to build great relationships and influence

· Knowledge of the requirements of trust funders, the principles of application-writing and effective project reporting and of managing a funding portfolio or similar

· A persuasive and open communicator - the ability to develop and submit high-quality and compelling funding proposals and reports to trusts, working closely with colleagues across the charity

· Committed to providing the highest level of donor care, including creative stewardship for funders, meeting all grant terms and conditions and responding effectively and promptly to enquiries received from donors, funders and prospects.

What we offer:

We are a Best Companies Two-Star rated organisation, an outstanding place to work! We have a range of fantastic benefits that we offer our employees, this includes:

· Flexible working hours to balance home and working life

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· Company car for front line care posts

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time)

· Time off in Lieu

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes

· A recommend a friend recruitment bonus scheme

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

If you’d like to find out more about these benefits and working with us please visit our website.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please send your CV and covering letter to us via the link.

Interview dates: Interview dates to be confirmed

Your covering letter should highlight why your application should be considered above others and clearly state how your experience matches the essential criteria outlined in the Person Specification.

Please disclose in your covering letter if you have used AI for any part of your job application.

Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.

Join Clore Social Leadership at an exciting moment for the organisation as we begin delivering a new strategy to expand our reach, deepen our impact and strengthen our voice across the social sector. We are looking for a confident and creative Marketing and Communications Coordinator to help bring this work to life.

Clore Social Leadership has supported more than 5,000 individuals from nearly 3,800 organisations through leadership development programmes, courses, events and research. Our work supports leaders across the UK social sector who are working to create change in their communities, organisations and movements. We are committed to advancing justice, equity, diversity and inclusion, and to challenging traditional ideas about who leadership is for.

In this role you will take ownership of the delivery of our marketing and communications activity, helping to grow our audiences, promote our programmes and strengthen our position as a thought leader in inclusive leadership.

What will you be doing?

• Creating engaging content and campaign materials across digital channels

• Managing the website and developing new content

• Leading digital campaigns across social media

• Supporting paid advertising campaigns

• Analysing campaign performance and audience engagement

• Planning and delivering email marketing and newsletters

• Supporting audience journeys and engagement across our platforms

• Collaborating with colleagues, partners and external suppliers

• Supporting marketing for events, programmes and organisational activity

Interested? Read the full job description and apply with a tailored CV and cover letter. We look forward to hearing from you.

In line with the Equality Act 2010, we are committed to offering reasonable adjustments throughout the recruitment process and beyond. If you need support or have any questions about the job description, please do not hesitate to contact us.

Are you passionate about helping young people build brighter futures?

Do you love bringing programmes to life, bringing people together, building relationships, and making things happen? If so, we’ve got an exciting opportunity to join the Young Enterprise team as a Programme Coordinator – Centres of Excellence.

Who We Are

We’re Young Enterprise – a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.

For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills—teamwork, leadership, problem-solving, and resilience.

We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.

Why Join Us?

We think Young Enterprise is a great place to work—and we’re proud of our people-first culture. Here’s what you can expect:

· A friendly and supportive team where your voice is heard

· A strong commitment to diversity and inclusion—we want everyone to feel they belong

· Generous holiday allowance and flexible working

· Cycle-to-work scheme, life assurance, and NHS top-up plan

· Ongoing learning and mentoring opportunities

· A chance to directly impact the lives of young people every single day

About the Role

As Programme Coordinator for Centres of Excellence, you’ll play a pivotal role in our flagship financial education accreditation programme, supporting schools to strengthen and embed high-quality financial education across their curriculum and their wider communities.

Working closely with the Programme Manager and colleagues across the charity, you will play a key role in ensuring our network of teachers feel confident, supported and inspired by:

· Supporting the planning and organisation of our annual teacher conferences and skills sharing webinars.

· Creating and coordinating programme marketing and communications. 

· Recording, monitoring and evaluating programme data.

· Providing high-level customer service to educators, stakeholders and YE colleagues.

This is a varied role that balances autonomy with collaboration. You’ll make a difference every day — helping teachers enhance their curriculum and enabling young people to build vital money skills for life.

You’ll love this role if you:

· are a brilliant organiser, proactive, and keen to support the development and delivery of programmes.

· are an excellent communicator and enjoy building and developing relationships with people of various stages of their career.

· are good at maintaining accurate records and analysing simple data.

· are creative and good at sharing stories or ideas with others.

· are experienced in programme coordination (but we welcome candidates with the drive to grow in this area).

 Key Responsibilities

· Work with the Programme Manager to support the smooth day‑to‑day coordination of the Centres of Excellence programme, helping to maintain systems and records that track participation, progress and engagement.

· Contribute to delivering a high‑quality experience for educators by supporting the organisation of the annual YE Teacher Conferences and our termly skills‑sharing webinars.

· Develop and coordinate clear, engaging programme communication, including newsletters, press releases, social media content and marketing materials, ensuring consistency of messaging across all channels.

· Keep track of programme activity by collecting, recording, monitoring and preparing data for reporting and insight.

· Build positive, professional relationships with schools, partner organisations, stakeholders and colleagues across Young Enterprise to support strong collaboration and programme delivery.

 A few practical things

• This is a hybrid role based in London, with a minimum of 8 office days per month.
• You’ll have the opportunity to visit some of the participating schools and colleges across the UK.

Keeping Young People Safe:

At Young Enterprise, safeguarding is at the core of everything we do. We are committed to promoting the welfare of children and vulnerable adults. All successful applicants will receive ongoing safeguarding training throughout their employment and be expected to uphold excellent safeguarding practice at all times.

How to Apply

If you’re ready to help shape the futures of young people, we want to hear from you!

Please send your CV and instead of a traditional cover letter, please send us a separate document answering the three questions below, up to 250 words per answer. Please note, applications without answers to the three questions will not be considered. We will be reviewing applications on a rolling basis and may close the vacancy early if a suitable number of applications is received. Early applications are strongly encouraged.

Interviews will be held via Teams on a rolling basis. Applications must be received by 23:30 on 16 April 2026.  

1. Interest in Young Enterprise

What attracted you to Young Enterprise and the Centres of Excellence programme?

2. Experience and Achievements

Tell us about three of your personal or professional achievements that you’re proud of which demonstrate your ability to:  

1. organise an activity or event

2. support others

3. get things done

3. Skills for the Role

What relevant or transferable skills and experience would you bring to this role?

We understand that candidates may use AI tools to assist with their applications. While these can be a helpful resource, we want to hear about your personal skills, experiences and insights that highlight your unique strengths and perspective in your own words.

Full details can be found in the Job Description.

At YE we are passionate and committed to keeping your data safe and secure.  Full details can be found in the YE People’s Privacy Notice.

Join us – and help us give every young person the chance to thrive. Apply today!

The Basics

Our training programme is growing and we need someone to own it — not follow our process, but develop it further. That means new courses, an institutional offer, and growing the number of people we reach. You'll be shaping how the sector learns to communicate and building something with a real community behind it.

About us

Cast from Clay is a communications consultancy for those who work on policy change. Most good ideas in the world of policy never make it to the desk of a decision-maker. That’s where we come in.

Our training program – including courses like Communicate to Persuade and Generative AI for Policy Communicators – is a key part of how we help the sector get their ideas unstuck. We want to grow this offer, but we need someone to own the engine behind it. You can find out more about our courses on our website. 

The role

As Training Programme Lead, you will be responsible for:

• Growth: Owning the programme's growth strategy, including building an institutional offer for think tanks, foundations, funders, and NGOs.

• Marketing: Running the promotion of our public courses across social channels and professional networks to hit recruitment targets.

• Operations: Managing the student journey, from onboarding and payments to platform management (LMS).

• Development: Working with our course leaders to spot new opportunities and expand what we offer.

• Community: Keeping our alumni community engaged and supported alongside the wider team.

This is a 2 day per week commitment (with opportunity to increase the time as the programme grows).

Who you are

You’ll be someone who knows the world of foundations and non-profits well, you’ve probably worked in a few. Ideally, you’ve got a sense of the kinds of skills that these organisations need to develop (and that a communications consultancy could train on). You’ll also be comfortable in a marketing and sales context, able to argue why an organisation should invest in our training platform, and what benefit it will provide to them.

You will be:

• Intellectually curious: You care about how ideas impact the world

• Commercially minded: You have experience in business development or selling professional services

• A self-starter: You can take a brief and run with it with very little hand-holding

• Facilitation experience: You've run workshops or trainings before and can hold a room.

• Marketing expertise: You understand how to promote a programme, how to build an audience across professional networks, and when to bring in additional expertise (e.g. SEO, PPC specialists) 

• Tech-literate: You’re comfortable managing digital platforms, payments, and comms tools. Experience with Howspace is an advantage.

​Interested?

If this sounds like you, please send us your CV (no more than 2 pages), your LinkedIn profile and a couple of paragraphs on how you would approach growing our training offer for institutions.

Things to note:

1. You need to have the right to work in the already - we cannot sponsor visas for this role.

2. We are an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, class, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Can you help us?

We are looking for a proactive, compassionate and detail‑oriented individual who can deliver an outstanding experience to our members and learners. Someone who enjoys being the first point of contact, thrives in a fast‑paced environment, and takes pride in resolving queries efficiently and professionally.

You will bring excellent communication skills, strong customer service experience and confidence in navigating digital systems, including CRM and LMS platforms. You’ll be motivated by helping others, comfortable interpreting processes and guiding people through complex journeys, and able to work both independently and collaboratively. Most importantly, you’ll demonstrate empathy, patience and a commitment to continuous improvement—ensuring that everyone who reaches out to CoSRH feels supported, informed and valued.

The role:

Enquiries

• To be the first point of contact for all enquiries into the College managed through a digital ticketing system.
• Respond to enquiries using information and knowledge from all departments of the College, which often involves the interpretation and application of rules and procedures.  Use judgement to triage what action is required, where appropriate.
• Respond to all enquiries relating to qualification journeys, which includes information about the qualification/course, assistance in applying and payment, processing updates, help with learning journey on Learning Management System (LMS), the awarding and recertification of qualifications.
• Respond to all enquiries relating to membership, which includes help choosing the appropriate membership type and associated fees, renewals, upgrades, direct debits, and cancellation.
• Respond to all other enquiries, such as information on CoSRH events, and from prospective members about the work and activity of the College.
• Maintain up-to-date knowledge about the work and activities of the College to help respond to enquiries.
• Show an interest and understanding of enquirer’s needs, with a view to continually searching for ways to improve the service and their experience.

Qualification processing

• Responsible for the administration and processing of all CoSRH qualifications, recertifications and recertification audits in line with agreed procedures and service level agreements (SLAs).
• Responsible for processing reasonable adjustment and extension requests.
• Work closely with relevant teams when new training, assessments or qualifications are introduced to ensure accurate administration and processing.
• Support the administration and processing of applications from outside the UK for international qualifications
• Continuously monitor system and processes so they are fit for purpose for efficient qualification processing.

Membership

• Take an active role in membership processing, supporting the annual membership renewals campaign (November-March) and adjustments throughout the calendar year.

Operational support

• Work with the Membership and Insights Manager to help identify trends and patterns from ticket enquiries to help drive improvement.
• Work closely with the Data Manager and Digital Manager to raise issues with the Customer Relationship Management system (CRM), Learning Management System (LMS) and website, which have been identified through ticket enquiries, and help where possible to support with a resolution. 
• Undertake other administrative work as requested by the Membership and Insights Manager
• Take an active role in data input and collection to help drive insights, improvements and quality control.
• Support the longer-term development and improvement of systems and processes, and contribute to wider departmental discussions.

Governance

• Support the development of Standard Operating Procedures (SOPs) to help with efficiencies and quality assurance in the team.
• Create canned responses for use on frequent and complex enquiries to help aid efficiency in service delivery.
• Ensure compliance with GDPR and data protection principles while managing enquiry and application information.
• Actively participate in the delivery of continuous improvement, working collaboratively with colleagues across the College.
• Ensure all actions carried out in line with CoSRH’s standard policies and processes.

You will have:

• Excellent customer service skills
• Proficiency in MS Office suite
• Strong communication skills - clear and professional speaking and writing, ability to explain information simply, and good active listening
• Empathy - understanding customers’ feelings and frustrations, showing genuine care and patience, and making customers feel heard and valued
• Patience - staying calm with challenging or upset enquirers, and willingness to repeat or re-explain information, adapting to language or understanding barriers
• Problem-solving skills - thinking quickly and logically, identifying the root cause of issues, and offering effective and practical solutions.
• A positive attitude - friendly tone and helpful mindset, remaining professional even under pressure
• Adaptability - handling different personalities and situations, and learning new systems and procedures quickly and systematically follow standard operating procedures
• Attention to detail - accurately recording customer information, and following policies, procedures and processes carefully
• Excellent organisational skills and can manage conflicting deadlines, with a willingness to work flexibly and respond to changing priorities
• Excellent time-management and prioritisation skills
• Strong attention to detail and thorough in checking work
•  Ability to identify problems, trends and patterns
• Ability to use initiative and judgement
• Ability to work as a team, but also be able to think and work independently
• Excellent understanding and application of confidentiality and data protection practices (GDPR)

You will have experience:

• Delivering excellent customer support and care (essential)
• Delivering high quality written communication in response to customer email queries (essential)
• Delivering a positive video call or phone-based experience for customers (essential)
• Understanding a customer’s need and providing the appropriate solution (essential)
• Working with a Customer Relationship Management (CRM) system (essential)
• Working in membership or professional body, ideally in the medical or educational sectors (desirable)

Why Join CoSRH?

We are committed to supporting the wellbeing, growth and long-term success of our people. As part of the CoSRH team, you will benefit from:

Generous Annual Leave: 25 days holiday per year, increasing by an additional 2 days after 2 years of service and a further 3 days after 5 years, plus a dedicated day off to celebrate your birthday.

Competitive Pension & Life Assurance: A strong employer pension contribution of 10% (with a 5% employee contribution) following successful completion of probation, alongside life assurance at 4x your annual salary and access to an income protection scheme.

Flexible Working: A genuine flexible working culture that trusts you to manage your time and deliver results in a way that works for you.

Health & Wellbeing Support: Access to a comprehensive Employee Assistance Programme (EAP), free annual eye tests, and a Free Lunch Thursday to bring our teams together.

Community & Social Value: An annual volunteering day to give back to causes that matter to you.

Employee Benefits Portal: A wide range of discounts and savings through our employee discounts platform.

Enhanced Family Leave: Enhanced maternity, paternity and adoption pay, supporting you and your family at every stage.

Learning & Development: We invest in our people. From webinars and sector conferences to bespoke leadership development, we provide the time, space and resources for you to grow, thrive and make a lasting impact in your role.

To Apply

Full details of how to apply can be found at the following link:  Member Support Team Agent (12 month FTC - Mat leave cover) job - Remote - College of Sexual and Reproductive Healthcare

Deadline for applications is Friday 10 April 2026

Interviews are likely to take place on 20-21 April 2026

 We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

NB:  In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.

At Humanists UK, our dream is of a tolerant world where rational thinking and kindness prevail. Our dedicated staff of 35 and hundreds of volunteers work hard to achieve this aim and we now have a vacancy for a Head of Communications & Marketing.

Is this the right position for you?

We’re looking for a Head of Communications & Marketing to advance greater public understanding of humanism by reaching new and growing audiences. The role also comes with strategic responsibility for improving brand awareness and driving sales for key products and brands, including Humanist Ceremonies (non-religious weddings, funerals, and naming ceremonies), the award-winning New Humanist magazine (est. 1885), podcasts, books, and a nationwide programme of prestige events and festivals.

This is a senior role with real scope. You will lead our communications team across print, digital, events, and marketing, and make sure what we put out is clear, compelling, consistent, and rooted in our purpose. As well as marketing, this role has responsibility for content, including for our website and social media channels, making sure these are updated with high-quality, accessible, engaging, and well-optimised educational and brand-building materials pitched at a range of target audiences.

This role is about leadership as much as delivery. You’ll be responsible for maintaining a clear organisational communications grid, and for working closely with colleagues across the organisation, particularly the Head of Press & Campaign Communications and the Head of Fundraising, to make sure our messaging, brand, and tone are joined up and effective.

You will be at your best when working to ambitious but achievable KPIs and making strategic decisions on the basis of evidence, including open and clickthrough rates, A/B testing, site behaviour and visit numbers, sales conversions, surveys, and feedback.

If you are ready to take a step up in your career this role could be a perfect opportunity. If you don't have experience at this level already you will need to be able to showcase to us – both at interview, and in your application – that you have significant experience of decision-making for communications or marketing in a complex organisation. You’ll also need to convince us of your ability to balance leading on strategy with hands-on problem-solving. You’ll be comfortable setting priorities, making judgement calls, and giving clear direction to your direct reports, while also collaborating well across departments and supporting less experienced staff to do their best work. We’re looking for someone who can think long-term, but who also cares about the details and the day-to-day reality of getting communications right.

Head to our website and apply there. Applications must be submitted by 17:00 14 April, 2026.

Shortlisting and interviews

Candidates short-listed for interview will be notified by 17:00 on 22 April 2026. Interviews for shortlisted candidates will be held during the week of 27 April 2026 at our offices at 3 Waterhouse Square, London, EC1N 2SW.

If you have any questions about the post, please feel free to contact the hiring manager, Liam Whitton, by email - he will be very happy to talk more about the role with you.

If there is anything that would help you bring your best self to the interview, please let us know.

£28,000 - £32,900 per year 

Permanent, full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office 

We’re looking for a Direct Marketing Executive to join the Individual Giving team at Prostate Cancer UK. We’re an ambitious charity with a bold mission and a fantastic culture. This role focuses on acquiring new cash and regular givers across a range of channels including digital, telephone and direct mail, helping fund research that will save and improve lives. 

In this role you’ll help drive forward our ambitious five-year fundraising strategy as we continue to grow income year on year to have the biggest impact for men. You will lead on our value exchange programme, working closely with the digital team and our telephone partner to continually optimise results. This is a great opportunity to gain experience across a multi-channel campaign. You will also work on wider telephone conversion campaigns and direct mail as well as other test channels with the aim of recruiting new regular and cash supporters as well as re-engaging those who have lapsed. You’ll also help develop and test welcome journeys to engage supporters with our work and make them feel valued. You’ll look for ways to test and innovate to drive the best results. You’ll collaborate with colleagues from across the organisation to drive the best creative, messaging, targeting and data insights. 

What we want from you 

Experience or knowledge of managing direct marketing campaigns across a range of channels, ideally digital, telephone or direct mail, and preferably gained from a fundraising environment.

You’ll possess first class communication and project management skills; a strong team ethic and you will be at ease working with key internal and external stakeholders at all levels. You’ll be a self-starter, with a curious nature and a keen eye for detail.Knowledge of data protection and sector compliance would also be beneficial.

If you’re looking for a role where you can make a meaningful difference every day, we’d love to hear from you. 

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

How and where we work

Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs.

Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues.

We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition.

How to Apply
Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you’ll find everything you need to know about the role, how to apply, and what to include in your application.

You can also download a copy of the job description and access the link to our careers portal to submit your application via the website by clicking on the apply now button.

The closing date is Monday 6th April 2026.  Applications must be submitted by 23:45 UK time. 

Interviews: By arrangement. Currently scheduled for the week of 13th April 2026. We’re expecting the interviews for this role to be held online. 

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

About Us

I Choose Freedom provides safe refuge, advocacy and specialist support to adult and child survivors of domestic abuse across East and West Surrey. Each year, we support around 250 survivors to rebuild their lives and find lasting safety.

The Role

We’re looking for an ambitious, relationship-driven Community Fundraiser to help grow our sustainable income and ensure survivors can access lifesaving refuge.

As part of a small, close-knit fundraising team, you’ll develop and deliver a vibrant programme of community and events fundraising. From challenge events and matched-funding campaigns to seasonal appeals, you’ll play a central role in engaging supporters, generating income and shaping future fundraising activity.

Key Responsibilities

Income Generation & Strategy

• Develop and deliver an annual community fundraising plan
• Generate income from individuals, community groups, schools, faith groups and local businesses
• Identify and pursue new fundraising opportunities
• Manage and report on income targets
• Work collaboratively with colleagues to align with wider fundraising strategy

Campaigns and Events

• Lead community campaigns and appeals (e.g. challenge events, seasonal campaigns)
• Develop new fundraising initiatives to diversify income
• Support the planning and delivery of events
• Coordinate community engagement and corporate volunteering activities

Supporter Engagement

• Build and manage strong relationships with supporters
• Deliver engaging talks and presentations to inspire fundraising
• Create compelling fundraising materials and communications
• Ensure excellent supporter stewardship, including thank-you and impact reporting
• Maintain accurate records and ensure compliance with fundraising regulations

About You

You’ll have at least 1–2 years’ experience in fundraising, community engagement or a similar role and be ready to take the next step in your career.

You will bring:

• Strong relationship-building and networking skills
• Confidence in communicating with a wide range of audiences
• Experience working towards and achieving targets
• Excellent organisation and time management
• The ability to work independently and as part of a small team
• A proactive, solutions-focused approach

You’ll also have a genuine passion for our mission and a commitment to supporting survivors of domestic abuse.

Additional Information

• Full driving licence and access to a car is essential (travel across Surrey required)
• Some evening and weekend work will be required (time off in lieu provided)

Please note:

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

The locations of the refuges cannot be disclosed at this stage for confidentiality reasons however the role will be hybrid with in-office days based across East Surrey and West Surrey.

Job description

Join our Community Fundraising Team and play an important part in stewarding some of The Royal Marsden Cancer Charity’s most dedicated supporters. Line managing the Community Fundraising Assistant, you will effectively steward existing community and corporate supporters, identify new prospects and develop initiatives to engage our audiences.

No two days will ever be the same in this role: one day you might be visiting a golf club or meeting a supporter for a cheque presentation, the next you could be working to grow our ambassador programme, pitching to a corporate team, or finding a new way to engage our supporters. You’ll thrive on this variety and enjoy the meaningful, people focused work.

If you are a high performing fundraise with experience building long lasting relationships with supporters and engaging new audiences, this is a fantastic opportunity to make a meaningful impact.

What you’ll be doing:

- Deliver best in class stewardship to develop long term relationships

- Line manage a Community Fundraising Assistant to ensure they achieve their objectives

- Identify and develop fundraising initiatives to engage community fundraising supporters in line with the Charity’s strategy

- Identify opportunities to raise awareness of The Royal Marsden Cancer Charity including giving talks and presentations, and attending local events

- Work with other teams within the Charity, including Finance, Data, PR, Marketing and other fundraising teams to maximise best practice and supporter experience

What we’re looking for:

We’re looking for someone who is:

- An experienced fundraiser with a proven track record of securing financial support from community fundraising supporters

- An excellent written and verbal communicator, able to engage effectively with a wide range of audiences

- Proactive with strong problem-solving skills and the ability to take initiative

- Able to build strong and effective working relationships and manage multiple stakeholders

Why join us?

We’re a values-driven charity committed to saving lives by funding world-leading research, treatment, and care at The Royal Marsden. You’ll be part of a collaborative, ambitious, and kind team, with plenty of opportunities for learning and development.

What we offer:

- Hybrid working between home and Sutton with occasional travel to Chelsea.

- Flexible working around our core hours of 10am to 4pm

- 27 days annual leave rising with length of service

- Up to 6% employer contributions subject to matched contribution from you (increasing with length of service)

- Training, support and development opportunities

- Access to the Blue Light discount scheme and other discounts opportunities

- Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more

- Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes

- Opportunities for training and career development

Inclusion matters:

We are committed to building a diverse and inclusive workforce that reflects the communities we serve. Applications from all backgrounds are warmly welcomed

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications is received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.

Job Title: Communications & Publications Coordinator

Department: Communications

Hours: 25 hours per week (3.5 days per week although we would be happy for this to be condensed into 3 days)

Salary range: £30,000- 32,000 pro rata

Contract Length: Fixed term (1 year)

Reporting to: Acting Director of Communications & Marketing

Direct Reports: None

Location: London/Hybrid (on average –1 day a week in the office, core days are Tuesday’s)

Who We Are

Mothers' Union is a global Christian movement working with people of all faiths and none to develop communities, strengthen families and advocate for change. Our members are active in over 80 countries and work tirelessly to serve their communities to build a future where everyone thrives.

Founded in 1876, Mothers’ Union is a women-led volunteer movement, with a membership of 4 million people around the world, 36,000 of whom live in the UK and Ireland. Based on Christian fellowship, members express their faith through action in their local communities, aiming to create a world where every individual can reach their full potential, by stopping poverty, injustice and violence.

Role Overview

Mothers’ Union is seeking a talented and organised Communications & Publications Coordinator to support the delivery of high-quality written communications across the charity. This role will play a key part in shaping and sharing our voice through articles, press releases, media engagement, and the management of our two publications.

Working closely with the Acting Director of Communications & Marketing, the postholder will help ensure that Mothers’ Union’s mission, faith, impact, and advocacy work are clearly, professionally, and consistently communicated to members, supporters, clergy, partners, and the wider public.

This is an excellent opportunity for an early-career communications professional with strong writing skills and an interest in faith-based or charitable work.

Key Responsibilities

Writing & Editorial

·Researching, writing, and editing articles, features, and news stories for internal and external publications.

·Drafting press releases, media statements, briefings, and opinion pieces.

·Supporting the production and editorial coordination of Mothers’ Union newsletters, magazines, and other publications (print and digital).

·Proofreading and ensuring consistency of tone, style, and brand voice across all communications.

·Assisting with the development of case studies and impact stories.

·Maintain an up-to-date bank of FAQs, accessible to all staff members, to respond to regular queries from within and outside the membership.

·Update a PowerPoint quarterly with briefing notes for colleagues and members speaking about MU externally.

Media & Public Relations

·Supporting proactive media outreach and maintaining media contact lists.

·Responding to media enquiries in coordination with the Director of Communications & Marketing.

·Preparing briefing documents for interviews and public appearances.

·Monitoring media coverage and compiling press reports.

·Identifying opportunities for earned media coverage to raise awareness of Mothers’ Union’s work.

·Creating resources to help members connect with local media such as draft press releases and how to write engaging news stories.

Publications Management

·Coordinating content schedules and deadlines for the charity’s bi-yearly Connected Magazine and the annual Prayer Diary.

·Liaising with contributors, designers, printers, and external suppliers as required.

·Ensuring all publications meet brand and editorial standards.

·Proofreading external collateral for teams across the charity.

·Assisting with distribution planning and stakeholder communications.

Administrative & Team Support

·Managing the Communications and Marketing inboxes.

·Supporting campaign delivery through written materials and briefing documents.

·Assisting with communications for events, exhibitions, and key initiatives.

·Managing incoming communications requests and scheduling workflow.

·Attending team meetings and contributing ideas.

·Supporting cross-organisational communication projects as required.

Person Specification

Essential

·Excellent written communication skills with the ability to adapt tone for different audiences including clergy.

·Strong proofreading and editing skills with high attention to detail.

·Experience writing articles, features, press releases, or similar content.

·A professional and confident approach to internal and external communications.

·Strong organisational skills and ability to manage multiple deadlines.

·A collaborative team player who can work with direction.

·Aligned with the MU values of supportive, respectful, solutions-focused, adaptable and open, and able to demonstrate the associated behaviours.

Desirable

·Experience working in a charity, faith-based, or membership organisation.

·Understanding of media relations and press processes.

·Experience coordinating print or digital publications.

·Familiarity with basic website content management systems.

·A qualification in communications, journalism, English, marketing, or a related field.

·Interest in faith-based or community-focused work.

Benefits

• 25 days of annual leave (full time) plus up to 4 days of leave (full time) given at the discretion of Mothers’ Union.
• Employer pension contribution of 7%.
• Enhanced maternity, paternity and adoption pay.
• Two volunteering days per calendar year.
• One away day per calendar year.
• Enhanced sick pay.
• Bereavement leave & Compassionate leave.
• Season ticket loan.
• Cycle to work scheme.
• Employee assistance programme.
• Eye care voucher and an allowance towards glasses.

Work Location/Hybrid Working Pattern

This role will be based at our Head Office in central London. Mothers’ Union operates a hybrid working model. Staff are required to work an aggregate minimum of 90 days per calendar year (pro rata for part timers) at our Head Office, Mary Sumner House in central London. Tuesdays are our anchor days where every staff member is expected to be at the office. The 90 days includes anchor Tuesdays. In addition, Thursday is a core working day where part time staff are expected to work, either at home or from the office as needed.

How to Apply

If you are interested in this position, please apply by sending your CV and a Cover Letter to the email in the job posting. The Cover Letter should clearly outline how your skills match the main responsibilities of the role. Please note – only applications with a cover letter, alongside a CV, will be considered.

Application Deadline

The deadline for applications is April 17th 2026. Due to the number of applications we may receive, we will not be able to individually respond to each applicant. Kindly note, we will only be getting in touch with the applicants shortlisted for an interview. We aim to get in touch with the shortlisted candidates after the application deadline. We will be conducting interviews for suitable candidates as we go along and may fill the role before the closing date.

Equal Opportunity

Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.

Right to Work

Employment right to work checks are mandatory and a legal requirement to work in the UK before you are employed. Mothers’ Union does not provide sponsorships.

DBS Checks

This vacancy is subject to a DBS check if you are successfully selected.

Safeguarding Policy

Mother’s Union has its safeguarding principles embedded in all services we provide in Britain & Ireland. Mothers’ Union is committed to promoting a safer environment and culture for all involved in our projects, programmes, initiatives and activities. So that this can be achieved, it is essential to understand that this policy applies to everyone working on behalf of Mothers’ Union in Britain & Ireland, namely senior managers, board of trustees, paid staff, volunteers, members, affiliates and contracted consultants.

Diversity & Inclusion

Mother’s Union is committed to ensuring equal opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds to apply for this role. As such we particularly welcome applications from people with various backgrounds. We are committed to being an inclusive and welcoming place to work to achieve greater results for the community we support. We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.

• £47,907 per annum
• Full time, 35 hours per week
• Fixed term contract for 12 months

About the role

London-based roles: London-based contract with the option of hybrid working between the office and home.

The Chartered Society of Physiotherapy is seeking a Trade Union Project Officer to help strengthen our organising, bargaining and employment relations work across the UK. This is an exciting opportunity for someone who wants to use their research, communication and analytical skills to make a real difference to the working lives of physiotherapy staff.

You will play a central role in ensuring that reps and members are equipped with high‑quality, accessible and timely information on employment and trade union matters. You will develop, draft and update a wide range of resources, from briefings and reports to guidance, consultation responses and content for print and digital channels.

A key part of the role will be supporting bargaining and negotiation at local, regional, country and UK levels. You will source and analyse quantitative and qualitative information to determine and develop information resources and potential projects.

You will also have the opportunity to lead and support discrete pieces of project work, providing expertise and backfill as needed, contributing to the wider programme of work across the directorate.

Working arrangements

Hybrid working

The CSP operates a hybrid working model, allowing employees to work between their home and the office. While we do not stipulate the number of days in the office, employees can decide, through discussions with their line managers, how, when, and where they work best, balancing the needs of the CSP, the team, and themselves. Employees are still expected to attend the office for in-person meetings when required for their role and the organisation. Homeworking is subject to meeting homeworking assessment requirements, which include a minimum broadband speed of 18Mbps and a dedicated space to work from.

Flexible working

We currently have employees working part-time, job share, compressed hours, adjusted start and finish times, and other non-standard working patterns. We are open to considering alternative arrangements and would welcome discussion with successful candidates about any specific flexibility they may require, subject to organisational needs. 

Why work for the Chartered Society of Physiotherapy?

The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 67,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.

At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to deliver the best possible outcomes for our members. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please visit the website for further information. 

We offer an excellent benefits package, including:

• 27 days’ annual leave plus bank holidays (pro rata)
• Office closure between 25 December and 01 January
• A generous pension scheme with 12% employer contribution

How to apply

Please click on the ‘Apply online’ tab below and complete the online application form. CVs will not be accepted.

As part of the application process, candidates will be asked to provide written responses to six criteria, which can be found in the Candidate Information Pack.

Closing date: 10am, 15 April 2026.
Shortlisting outcome: W/C 20 April 2026.
Interview date: 1 May 2026 (virtual via MS Teams/Zoom).

Equality, Diversity and Belonging

Accessibility and adjustments

To support an equitable and accessible recruitment experience, we actively encourage candidates to let us know if they require any reasonable adjustments during the application or interview stages. Please contact HR, and we will work with you to meet your needs.

Disability Confident Scheme

As part of the Disability Confident Scheme, candidates who declare a disability and meet all the essential criteria will normally be shortlisted for interview. In the event of a high volume of applications, we may choose to limit the overall numbers of interviews offered to both disabled and non-disabled candidates. In such cases, a proportionate number of disabled candidates will be shortlisted for interview.

Our commitment to equity, diversity and belonging

The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. To view our equity, diversity and belonging strategy, please visit the website.. 

NO AGENCIES

Social Finance is an ambitious non-profit that designs, funds and scales solutions to complex social problems. Our vision is a fairer world where together we unleash the potential of people and communities. We work with governments, funders, communities and the social sector to tackle some of the most persistent challenges facing society in the UK.

Our multidisciplinary team brings together experience from the public, private and charity sectors. We are known for our collaborative and intellectually curious culture and for delivering systems change, improving how entire systems operate so they produce better, lasting outcomes.

One of our most significant initiatives is IPS Grow, which supports the national expansion of Individual Placement and Support (IPS) employment services across England. IPS is an evidence-based approach that helps people experiencing severe mental illness, addiction and other health challenges find and sustain competitive employment with tailored support.

IPS Grow works with commissioners, healthcare providers and delivery partners to expand high-quality IPS services, improve quality and learning across the system, and ensure the data and evidence behind IPS continue to demonstrate its impact. Scaling IPS has been a priority for Social Finance since 2015 and continues to be an integral part of our work today.

With IPS Grow transitioning from a fast‑growing initiative to a mature organisation with expanding reach and influence, we are now looking for an experienced Chief Operating Officer to join the IPS Grow and Social Finance Senior Leadership Team.

The COO will provide strategic leadership across IPS Grow’s operational infrastructure, ensuring the organisation has the systems, processes and capabilities required to deliver impact at scale. You will strengthen financial oversight, resource planning and risk management while helping develop IPS Grow’s data and digital capability. The role will also help shape the organisational structures and culture needed to support sustainable growth.

We are looking for a senior operational leader with experience in finance and the non-profit or publicly funded sectors, ideally with a track record of helping organisations scale. You will bring strong financial literacy, sound strategic judgement and the ability to build effective operational frameworks in complex environments.

You will be a collaborative partner across IPS Grow and the wider Social Finance organisation, building trusted relationships, bringing clarity to operational challenges and fostering a strong “one team” culture across a distributed team.

This is an exciting opportunity to help shape the next phase of IPS Grow’s development. If this resonates with you, we would be delighted to hear from you.

To download a full copy of the candidate brief and learn more about the role, please click the ‘Apply’ button, where you will be redirected to the website of our recruitment partner, Tall Roots.

Applications should include a CV and covering letter responding to the following questions:

1. What is motivating you to become our new Chief Operating Officer for IPS Grow? (200 words)
2. Given what you have read about us so far, what do you believe would make an effective Chief Operating Officer for IPS Grow? (200 words)
3. Please describe your experience ensuring an organisation had the right systems, processes or capabilities in place to use data effectively. What was your role and what difference did this make? (250 words)
4. Please tell us about a time when you built strong partnerships across teams or organisations to deliver a shared goal. What approach did you take and what was the outcome? (250 words)

Job Summary – Head of Income Generation & Engagement

About the role

We are recruiting a Head of Income Generation & Engagement, who will be an integral part of the Executive Team, working closely with colleagues to help shape the organisation’s direction, contribute to key decisions, and drive income generation, marketing and engagement.  You will be central to delivering our shared vision, values and mission, and will be fundamentally values-led in your approach.

The Head of Income Generation & Engagement is responsible for developing and delivering an ambitious, integrated strategy that maximises sustainable charitable income, strengthens Age UK Merton’s brand and reputation, and deepens engagement across the communities we serve.

This a commercially focused role, developing and expanding our current paid-for services, ensuring service processes, staffing structures and client pathways are robust and underpin Age UK Merton’s continued sustainability and good reputation. The role will be responsible for the startup of strategic fundraising activity across the borough, decreasing our reliance on our current income streams, and diversifying our avenues of income to support long-term service development & growth.

About you

We are looking for a compassionate, yet dynamic leader, with the credibility and gravitas to quickly gain the trust and respect of peers and colleagues, and who will be able to connect, inspire and motivate staff, volunteers, partners and the wider community.

You will come to the table with a deep expertise in strategic income generation, engagement and communications. You will have a strong commercial acumen, with a demonstrable track record and proven ability to develop and shape strategy and implement transformational change that drives sustainable growth in both income and audience engagement.

We are looking for someone innovative and ambitious, professional and personable; you will be an outstanding communicator, with the ability to engage and influence a wide range of stakeholders.

You will be empathetic and passionate about the Age UK Merton mission, with the dynamism to inspire and unite diverse, multidisciplinary teams around clear, shared business objectives.

Job Description

We are an equal opportunities employer, aspiring to reflect the communities that we serve, and we welcome applications from people of all backgrounds and experiences. We value diversity and believe our differences enrich the services we provide to local older adults. They also help us as colleagues by encouraging us to challenge ourselves, learn, innovate, and adapt.

Job title: Head of Income Generation & Engagement

Salary: £50k to £60k (dependant on experience)

Hours: 37.5 hours per week (1.0 WTE)

Responsible to: CEO

Based at: Elmwood Centre, 277 London Road, Mitcham, CR4 3NT and hybrid working from home, frequent travel throughout the borough required

Contract: Permanent

Direct reports: Community Outreach Officer, Activity Centre Coordinator, At Home Manager

Key result areas:

Fundraising

· To set the strategic direction for income generation at Age UK Merton, developing and delivering a sustainable portfolio of future-focused fundraising that grows income and optimises the supporter journey over the long term.

· To lead the diversification of income, reducing reliance on any single partner or

activity and building a resilient, balanced fundraising portfolio that represent a high return on investment and grows our supporter base. This will be via individuals, corporates, trusts & foundations, statutory bodies and the community; cultivating long-term, meaningful partnerships, enhancing Age UK Merton’s reach, influence and income-generating potential.

· To strengthen and grow the legacy pipeline, overseeing effective stewardship and marketing, and will oversee the external lottery, ensuring regulatory compliance and annual growth.

· To maintain an agile, insight-driven approach to stay ahead of sector trends and competitor activity.

· To develop sound business cases for investment in new income generation posts or activity.

· To build organisational resource capability and resilience to facilitate future growth.

Commercial Services

· To develop and expand our paid-for services, with a focus on outreach activity to widen reach and access to services, and to increase client numbers and those in underrepresented and underserved populations.

· To develop and expand our paid-for services, to increase client numbers to create a step change in sustainable income and delivery of services across the borough.

· To ensure our paid-for services represent a strong return on investment and to ensure the business model is regularly reviewed for cost efficiencies and potential for growth.

· To ensure service processes, staffing structures and client pathways are robust and underpin Age UK Merton’s good reputation.

· Where appropriate, to seek out funding via grants, trusts and foundations to bolster paid-for service activity, overseeing bid development processes, ensuring quality, competitiveness, transparency and appropriate risk assessment.

· To continuously evaluate the potential for partnership working and collaboration to increase impact and improve performance.

Engagement

· To shape and deliver an engagement strategy that spans all Age UK Merton audiences, growing brand awareness and deepening engagement, understanding motivations and behaviours, and ensuring we focus our efforts where they can make the greatest difference.

· To identify underrepresentation and underserved groups within our borough, building relationships with communities and community leaders to create two-way dialogues to understand unmet need and inform future service development.

· To champion digital, data-led ways of working across engagement activity, working to strengthen our digital presence, and using insights to create relevant, compelling and personalised experiences across all channels.

· As custodian of the Age UK Merton brand, to ensure consistency, clarity and strength of messaging across the organisation.

· To lead the development and delivery of integrated marketing, communications and public relations strategies, ensuring a seamless omni-channel approach.

· To ensure that external communications are accurate, values-led, and reflective of organisational impact, maintaining confidence among funders, partners, and the wider public.

Communications & Marketing

· To lead the development and delivery of a communications strategy that maximises opportunities to increase Age UK Merton’s profile locally and nationally.

· To oversee the development and delivery of our digital channels, in particular social media and the website.

· To oversee the editorial direction, design, production, distribution and quality of the organisation’s publications.

Strategy and Partnerships

· To work as part of the Executive Team, shaping the organisational strategy, culture and cross departmental ways of working.

· To lead the development and delivery of seamless income generation and engagement strategies and annual operating plans aligned to organisational priorities.

· To set, manage and monitor budgets, ensuring clear targets, KPIs and accountability across teams.

· To provide high-quality analysis, reporting and insight to inform strategic decision-making, Board reporting and accountability to funders.

· To ensure robust management of restricted and contractual funding, setting financial controls, to comply with internal policies and regulatory requirements.

· To act as an ambassador and spokesperson for Age UK Merton, representing with

Professionalism, confidence and compassion.

· To build and maintain strategic partnerships, networks and relationships to strengthen visibility, influence and community engagement.

Governance, Compliance & Risk

· Ensure compliance with the Charity Commission, Fundraising Regulator, the Gambling Commission, advertising standards and GDPR/data-protection legislation.

· To contribute to strong risk-management frameworks, ensuring early identification, mitigation, and appropriate investigation of risks.

· Oversee policy development as applicable for the department.

People

· To grow and develop a high-performing team, and to make the case for further resource investment where appropriate, in order to recruit and develop a multi-disciplinary team covering income generation, marketing, communications and engagement, with a view to develop a culture of creativity and professionalism across the entire team.

· To ensure effective performance management, with regular 1:1s, appraisal, individual and team development and succession planning.

· To embed, review and optimise new team structures and systems to maximise efficiency, impact and income.

· To ensure volunteers are effectively integrated, supported and aligned to organisational priorities.

General

· To establish good working relationships with all relevant stakeholders and liaise as required

· To comply at all times with the policies and procedures of Age UK Merton. 

· To ensure that Age UK Merton’s Equal Opportunities policies, principles and practices are observed and implemented throughout service delivery.

· To carry out any other relevant tasks as required, to ensure the effective development of the organisation and the delivery of its services, this may include supporting weekend and out of hours events for time off in lieu.

· To attend staff meetings, 1:1s, and appraisal meetings.

· To be aware of own training needs and participate in training/education to improve performance considered relevant to the post and to achieve agreed targets.

· To act as a representative of the values, beliefs and principles of AUKM at all times.

· To undertake any other duties that are requested and commensurate with the grade and remit of the post.

Deadline for applications will be Friday 10th April 2026.

Interviews will take place w/c 20th April 2026.

If you have not heard from us within three weeks of submitting an application, you can assume that you have not been shortlisted.

About Chapter One 

Chapter One's mission is to ensure that every child has 1:1 reading support at the time they need it most. We want a world in which all children have the literacy skills they need to thrive.

Our unique Online Reading Volunteer programme currently supports about 3,500 children a year. It pairs disadvantaged, struggling five to eight-year old (KS1) readers with reading support volunteers who come from over 180 local and national businesses. The volunteer task is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability.

We have set ourselves ambitious targets and want to support 3,900 children by 2026/27, so this role, with responsibility managing, stewarding and nurturing our existing corporate partners, will be crucial to ensuring that we have sufficient volunteers and support to achieve this target. 2026 has been designated by the Government as the National Year of Reading, so we have a great opportunity to capitalise on this and secure business commitment for our work!

For more information about our programmes please visit our website. Please also take some time to visit our social media channels and watch our videos.

About the role 

Chapter One is seeking a proactive, energetic and enthusiastic Corporate Partnerships Officer to be an integral part of a team which aims to both maximise corporate income and deliver an excellent partner experience. 

Reporting to our Corporate Partnerships Manager, but also working closely with our Business Development Manager, you’ll support them both to deliver our annual volunteer targets and maintain our strong partner retention rate (currently 84%). This will involve supporting the account management of a portfolio of existing partners and the responsibility to nurture relationships to increase partner investment in Chapter One over time. The role involves collaborating across departments to ensure a seamless and positive experience for volunteers and partners.

This role represents a great opportunity for an early career professional to learn about charity-business partnerships in a dynamic, small charity which is flexible and agile.

Key Responsibilities 

Partner Stewardship

• As determined by the Corporate Partnerships Manager, lead the account management of a selected portfolio of corporate partners, achieving annual retention and growth targets for these partnerships.

• Focus, in all corporate partnership discussions, on maximising income and identifying opportunities to grow a partner’s support.

• Plan and conduct a regular cycle of partnership meetings, including mid and end of year reviews, proactively seeking out new opportunities that will maximise income and retain and grow partner support. 

• Support the Corporate Partnerships Manager to produce high quality written communications, reports and pitches as per the requirements of each partner, collaborating with the Data and Systems Officer and other teams as needed.

• Advocate effectively, with passion and enthusiasm, for Chapter One’s programmes in a variety of internal and external settings.

• Ensure, in conjunction with the HR and Finance Assistant, that partners are invoiced for their Chapter One donations accurately and in a timely manner. 

Partner/Volunteer Onboarding and Experience

• Work closely with the Corporate Partnerships Manager, Head of Corporate Partnerships and Volunteer Support Team to ensure that partner and volunteer onboarding is a smooth and positive experience. 

• Lead volunteer recruitment meetings as requested by partners, including presenting the programme to prospective volunteers and creating excitement and interest. 

• Alongside the Corporate Partnerships Manager, use internal systems to assign partner teams and volunteers to specific schools and ensure that their needs are met.

• Build proactive, supportive relationships with Volunteer Coordinators across partner organisations, providing timely, high-quality data and insights, and delivering an excellent partner experience to foster long lasting relationships.

• Work with Programme Manager team, Volunteer Support Team and IT team, to troubleshoot any issues that arise. 

• Support the Programme Management team to liaise with partner contacts about the organisation of in-person school/office visits and virtual meet and greets.

• Attend Chapter One’s internal Volunteer Experience group and Corporate Engagement Group.

Marketing and Communications

• Work with the Marketing and Communications team to ensure that companies and volunteers have access to an array of promotional assets and recruitment materials.

• Contribute content for the regular volunteer and corporate partner newsletters, including working with partners to gather volunteer testimonials and partner profiles.

• Encourage corporate partners and volunteers to promote Chapter One through their own social media and channels.

• Support the organisation of online and in person partner and volunteer recognition events.

General

• Oversee and maintain specific Account Management related processes, including stewardship plans, recording of activity on the Salesforce CRM and internal spreadsheets and platform databases.

• Regularly use Microsoft Excel / Google Sheets to analyse data and support decision-making.

• Conduct administrative duties as required to support the Head of Corporate Partnerships and Corporate Partnerships Manager.

• Attend conferences and events to represent Chapter One and talk about its work to existing and potential new partners.

We are looking for some of the following attributes, though you might be more experienced in some areas than others: 

• .A commitment to Chapter One’s mission and values. 

• Experience of account management of Corporate Partnerships or equivalent relationship-based roles in a fundraising, events, sales or marketing environment

• An ability to create compelling written pitches, ensuring messaging and brand are consistent 

• Outstanding presentation skills, with the ability to excite and inspire an audience 

• Excellent interpersonal skills with the ability to build relationships with business professionals at all levels 

• Excellent organisational skills and attention to detail 

• An understanding of CSR/social value and employee engagement 

• An understanding of social media platforms, particularly LinkedIn. 

• Able to take personal accountability for own workload and for delivery of targets 

• A ‘can do’ and flexible approach with an ability adapt to changing priorities 

• Awareness of the importance of data security best practice and GDPR regulations when processing a range of stakeholder data 

• Highly computer literate, particularly in Excel, with hands-on experience of using Google suite and platforms and tools such as Salesforce CRM, PowerPoint and more. 

You’ll be more successful in the role if you have: 

• Experience of using digital marketing platforms 

• Experience of working in the charity/non-profit sector 

How to Apply 

Please send your CV (maximum 2 A4 sides) and a covering letter via Charity Jobs. Your covering letter (maximum 1 side of A4) should: 

1) Detail your relevant experience, including clear examples.

2) Tell us about a partnership that you have initiated or been involved with and what you did to make it succeed. 

3) Tell us about how our organisational mission is in line with your values. 

Applications that fail to meet these criteria will automatically be discounted. We understand that you may use AI to help craft your application, but do remember that we will be looking for individuals who write a letter that stands out. We want you to have every opportunity to shine and to show us your talents - please let us know if there is anything we can do to make sure the assessment process works for you.

Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of inclusive teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.

Chapter One is committed to safeguarding children and young people. All post holders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.