Digital assistant volunteer roles in hamburg, hamburg
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT THE ROLE
As part of our Community Support team, you will play a key role in ensuring the fulfilment of our users' needs by sharing information about our services, projects, and activities; this takes place in person, through our digital channels and helpline. Additionally, you will be responsible for keeping up to date information about other services and partner organisations.
The primary challenge faced by the Latin American community is the language barrier, which hinders their comprehension of the UK system and their entitlements. Taking part in the Community Interpreting service, you will support service users in navigating these obstacles, enabling them to establish a more integrated life in the UK.
This is an exciting opportunity for anyone who wants to better understand the challenges faced by the Latin American community in London; use their language skills in a positive and impactful way; and develop valuable administrative and customer service skills in a multicultural, fast-paced organisation.
MAIN TASKS AND RESPONSIBILITIES
● Connecting service users to our services, projects and activities in person or by answering phone calls and emails
● Supporting users with general enquiries, referring them to relevant services within our organisation as well as signposting and referring to external services
● Registering users on our database and keeping accurate records of services offered
● Monitoring internal calendars and appointments
● Sharing useful, up-to-date information with users as instructed by other team members
● Ensuring internal communications, flyers and handouts are up to date
● Interpreting calls for service users and supporting with non-official translations
● Supporting community members with basic application forms
● Liaising with staff in other departments and with external contacts
PERSON SPECIFICATION
● Good verbal and written communication skills in English and Spanish and/or Portuguese
● Ability to work effectively as a member of a team and with a diverse population of service users, staff and partners
● A caring, sensitive and non-judgemental approach
● Ability to cope with stressful and emotionally challenging issues
● Professionalism to handle sensitive and confidential information
● Excellent organisational skills, attention to detail and ability to multitask
● Ability to set their own work priorities, take initiatives and work with minimal supervision
● Good IT skills, including in using Microsoft and Google suite packages and different database systems
ADDITIONAL REQUIREMENTS
● Two references from current/previous employers
● Enhanced DBS Check (completed through IRMO)
● Safeguarding Level 1 (completed through IRMO)
● One month trial period
BENEFITS FROM VOLUNTEERING AT IRMO
● Gives the opportunity of helping others and to give back
● Creates an ideal space to learn new skills in a multicultural, cooperative and inspiring environment
● Get involved with the Latin American Community and increase knowledge of the situation of Latin American migrants in the UK
● Helps to gain experience and strengthen previous skills to face UK’s competitive job market;
● Enhance CV and get references (after a 3-month period) for further impact on the employment status
● Participate in training sessions with high-quality learning outcomes (in-house and external) in areas related to the role
● Receive regular supervision and support.
Registered Charity
21 - 50
Led by and for the community, we support the development, agency and participation of all Latin Americans and Spanish and Portuguese-speaking migrants
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
In many African communities, poverty and tradition force children into adult roles far too soon, becoming parents, spouses, or laborers as early as age 12. Education is often cut short, and support is limited.
That’s why we created the Pen Pal Program , a simple yet powerful way for caring individuals like you to uplift these children with letters of hope, encouragement, and guidance. Just 20–30 minutes a week or month can make a lasting difference.
Your letters can touch on education, health, culture, the environment, or simply send warm wishes for important moments like exams, birthdays, Christmas, or Eid.
We’ll carefully match you with a child based on your availability and interests, along with their age, gender, dream job, favorite color, pets, and hobbies. Right now, more than 5,000 children are waiting to connect.
Whether you’re a student, parent, retiree, or part of a group, your words can inspire a brighter future.
Be the reason a child keeps believing.
Join us today.
Registered Charity
11 - 20
To support vulnerable populations by enhancing their access to education, healthcare, and empowerment programs that enable lasting change.
Thank you!
Could you be our new Chair?
Our fantastic Chair’s tenure will be coming to an end in 2026, so we are looking to appoint her successor to help Student Minds improve university communities so that every student gets the mental health support they need to reach their goals.
At Student Minds, we’re working to improve university communities so that no student is held back by their mental health. So it should come as no surprise that we are keen to reflect the communities we serve, maintain a diverse board and ensure student voices are represented. This is key to our mission and our continued impact.
We are open-minded about the professional background of this individual and are mostly looking for someone with experience of leading effective, inclusive teams, of chairing complex organisations or meetings, and in building influential cross-sector partnerships.
Key responsibilities
Student Minds Chair is expected to commit to the following:
-
Preparation and attendance at four board meetings a year. Board meetings are held online and take place on weekdays from 5 - 7.30 pm.
-
Preparation and attendance at two in-person board away days each year, usually from 12.30 - 5 pm. These usually take place in Leeds and include a lunchtime or evening social.
-
Monthly supervision calls with the Chief Executive
-
Annual in-person appraisal of the Chief Executive
-
Support with board appraisals and recruitment
-
Ad-hoc meetings and conversations with the senior leadership team as required. This usually constitutes approximately a further five working days a year.
-
Attendance at relevant task-group meetings and/or committees.
So, if you want to help shape the future of student mental health, download our recruitment pack to find out more!
How to apply?
-
For more information about the role responsibilities please download our recruitment pack that is linked
-
Download and complete our application form which is available via the link
-
Complete the Equality Monitoring Form.
Application process
-
Application closing deadline: Monday the 5th January at 11.59 pm - make sure you send your completed application form by this date
-
Interviews: 27th January, with our Chair, Trustee and CEO
-
Appointment: subject to approval by the Student Minds Board
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
We're seeking a motivated and enthusiastic Sales & Business Development Volunteer to help drive our growth and expand our reach. This is an excellent opportunity for someone looking to gain hands-on experience in sales, business development, and relationship management while making a meaningful contribution to our cause.
Key Responsibilities
As a Sales & Business Development Volunteer, you'll work closely with our team to identify new opportunities and build lasting partnerships. Your responsibilities will include:
- Researching and identifying potential clients, business leads, sponsors, partners, and business opportunities.
- Supporting the development of sales strategies and outreach campaigns.
- Helping to create compelling proposals and presentations.
- Conducting initial outreach to prospective clients via email, phone, and social media
- Help maintain the contact database with updated leads and follow-up notes.
- Analysing market trends and competitor activities.
- Contributing ideas to improve our sales processes and materials.
- Reach out to companies, NGOs, and institutions to introduce TESYouth’s initiatives.
What We're Looking For
- Strong communication and interpersonal skills
- Interest in sales, marketing, fundraising or business development
- Comfortable with technology and learning new systems
- Proactive, organised, and able to work independently.
- Ability to work independently and as part of a team
- A positive attitude and desire to contribute to a social impact organisation.
(Previous experience in sales, customer service, social media for business purposes, marketing, or or business development is a plus, but not required.)
What You'll Gain
- Practical experience in sales and business development
- Mentorship and guidance from experienced professionals
- Opportunity to build your professional network
- Development of valuable transferable skills
- Flexible working arrangements
Additional Information
- This is a voluntary role and can be carried out entirely remotely.
- All reasonable expenses will be reimbursed.
About TESYouth
TESYouth (Training, Employment Opportunities & Social Development for Youth) is a social enterprise and not-for-profit organisation dedicated to reducing youth unemployment. Through training programmes, work experience, interactive workshops, and volunteering opportunities, we support young people in developing their skills and achieving their career aspirations.
Together with our collaborators and partners, we aim to make a lasting positive impact in the community.
TESYouth is committed to equality, diversity, and inclusion. We welcome applications from all backgrounds and communities.
Non Charity Employer
1 - 5
Tackle and reduce youth unemployment by providing with the necessary tools to develop skills, aptitudes, knowledge and self-confidence.
The client requests no contact from agencies or media sales.
Thank you!
Could you be one of our new trustees?
We currently have space on our Board for up to eight new Trustees who want to work with us to help improve university communities so that every student gets the mental health support they need to reach their goals.
At Student Minds, we’re working to improve university communities so that no student is held back by their mental health. So it should come as no surprise that we are keen to reflect the communities we serve, maintain a diverse board and ensure student voices are represented. This is key to our mission and our continued impact.
You may be thinking that you don't have the experience because you haven't been a trustee before, or because charity governance isn't your field. Think again!
Here's what you DO NEED need:
-
Commitment to our vision - a world where no student is held back by their mental health
-
Experience in 1 or 2 of the following areas:
-
Current higher education students
-
Professional higher education sector expertise
-
Legal expertise
-
Fundraising and income generation expertise
-
Equity, diversity, inclusion, belonging, intersectionality and anti racism expertise
-
AI and technology expertise
-
Campaigning, advocacy, community organising and/or public affairs expertise
-
Marketing and brand awareness expertise
-
People and culture, HR, organisational development or leadership development expertise
-
And what you DON'T need:
-
Previous experience of trusteeship
-
Experience in charity law or working with a charity
Both experienced and aspiring trustees have much to bring to our table: we are looking for fresh perspectives and seasoned knowledge alike.
Key responsibilities
Student Minds Trustees are expected to commit to the following:
-
Preparation and attendance at four board meetings a year. Board meetings are held online and take place on weekdays from 5 - 7.30 pm.
-
Preparation and attendance at two board away days each year, usually from 12.30 - 5 pm. Board away days are in person and usually take place in Leeds. Travel expenses can be claimed.
-
Ad-hoc meetings and conversations with the senior management team as required. This usually constitutes approximately a further five working days a year.
If appointed, you will receive the training and onboarding you need to be a confident, contributing member of the board. We are also able to provide you with a board buddy to support you in your first few months.
So, if you want to help shape the future of student mental health, download our recruitment pack to find out more!
How to apply?
-
For more information about the role responsibilities please follow the link
-
Download and complete our application form, which is available on the link
-
Complete the Equality Monitoring Form.
Application process
-
Application closing deadline: Monday the 5th January at 11.59 pm - make sure you send your completed application form by this date
-
Interviews: 29th or 30th January (general Trustees) or 5th February (Student Trustees) with a Trustee and CEO
-
Appointment: subject to approval by the Student Minds Board.
The client requests no contact from agencies or media sales.