Digital campaigner jobs
Details:
Salary: £33,500 per annum.
Location: The post holder will be contractually based at Hospice House, Britannia Street, London, WC1X 9JG. This role is eligible for the Hospice UK Hybrid Working Arrangement from the start of employment. Our expectation is that you will come to London at least two days each month for team meetings, plus a quarterly ‘all staff’ event, and External Affairs away days a few times a year. The Communications team mostly comes into the office at least once a week on a Wednesday. You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time.
Benefits:
- 25 days in the first year, increasing to 27.5 days in the second year of service and 30 days in the third.
- Matched pension scheme up to 7% of salary
- Support for staff with caring responsibilities
- Family-friendly culture
- Learning and development opportunities
- Enhanced carers and compassionate leave
How to Apply: CV and supporting statement - using Hospice UK’s supporting statement document – see below
Closing date for applications: 9 am on Monday 20 October 2025
Interview dates: Thursday 30 and Friday 31 October 2025. Interviews will take place online over MS Teams.
We’ll send assessments and some questions to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.
Job Information:
As our Membership Communications Officer, you’ll play a vital role in engaging with the people who work in Hospice UK’s 210 member organisations, as well as other key audiences. Your mission will be to deliver clear, engaging and impactful communications that promote awareness of Hospice UK’s work and the wider hospice sector. You will work with powerful personal stories of hospice care, translating deeply moving human stories of grief and compassion into engaging and sensitive content.
Working closely with colleagues in the Membership Engagement and Communications & Campaigns teams, you’ll:
- Create and deliver compelling content across web, email and social media channels.
- Source and produce stories that showcase the incredible work of our members.
- Plan, research and build web pages, and manage social media activity.
- Analyse engagement data to provide insights and continuously improve our communications.
A key part of this role will involve building strong relationships with members through regular communications, meetings and hospice visits, helping you understand their needs and the challenges facing the sector.
About you
Are you a creative communicator who loves making content shine? You’ll have excellent copywriting skills and be able to craft clear, engaging messages for different audiences and channels. Confident in managing social media, you’ll know how to use analytics to track and improve performance. Highly organised, you can deliver communications to large, diverse audiences while working collaboratively with colleagues and stakeholders to create great content.
It’s a bonus if you’re familiar with tools like Canva, Hootsuite or Mailchimp, have experience using analytics tools for social media and websites, or have knowledge of membership organisations.
If you’re interested in this role we’d love to hear from you. If you’d like to ask any questions before applying, you can contact Camara (her contact details are available on our website)
You’ll find lots more information in the Candidate Information Pack (available on our website to download).
How to Apply:
To apply for this role, please send us the following documents by 9am on Monday 20 October 2025:
- Your CV. Ideally in Microsoft Word format and less than 3 pages of A4
- A completed supporting statement form (where you can demonstrate how you meet the person specification) - available on our website to download
- A completed equalities monitoring form - available on our website to download.
We will shortlist candidates based on their CV and supporting statements. A briefing of what to expect will be sent in advance to shortlisted candidates.
Closing date for applications: by 9am on Monday 20 October 2025.
We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel.
Please make sure you provide your contact details in your email. Please note the interview dates above and let us know if there are any accommodations you might need to participate fully in the process. We will try to be flexible.
To be considered for this role you must have the right to live and work in the UK for your application to be progressed. Hospice UK is an equal opportunities employer and welcomes applications from all sections of the community.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a passionate and proven fundraiser looking for your next big challenge? This is your chance to join a mission-driven team and help transform the lives of seriously ill children.
Reporting to the Head of Fundraising, you’ll be a vital member of our charity team, responsible for activity across community and events fundraising. This role will focus on providing exceptional stewardship for our calendar of community and events fundraising. You’ll build relationships with supporters and help deliver impactful events as well as help grow our income through individual giving.
Please click on the attached job pack for the role description, more details about The Brompton Fountain and the role you could play, then apply via CharityJob with your CV and cover letter.
We look forward to hearing from you.
We support children's heart and lung care at Royal Brompton Hospital and its network of partner hospitals throughout London and the South East.

The client requests no contact from agencies or media sales.
This is an exciting time for Parkinson’s UK, we want to reach as many people as possible so we can improve life for everyone affected by Parkinson’s. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson’s community.
Please note; this opportunity is advertised as maternity cover for a period of approximately 13 months, starting in November 2025
About the role
As our Brand Marketing Manager, you’ll champion the power of brand and lead the delivery of integrated multi-channel campaigns. With a renewed focus on brand marketing, you’ll help bring the brand to life for audiences and ensure it is applied consistently across the organisation.
You’ll combine strong project management with the ability to engage and influence. Confident in delivery as well as collaboration, you’ll ensure campaigns are impactful, creative and make the most of new opportunities to strengthen our brand.
What you’ll do:
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Manage the development and delivery of brand marketing campaigns, ensuring activity is integrated across channels and delivered within budget.
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Monitor, optimise, and evaluate brand marketing campaigns, maximising impact and capturing learnings for the future.
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Own and manage the media buyer for brand campaigns.
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Represent Brand Marketing in cross-team projects and campaigns, ensuring activity reflects the brand and contributes to effective brand journeys.
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Provide insight and recommendations to the Brand and Marketing Lead to inform the brand plan and long-term strategy.
What you’ll bring:
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A track record of leading large-scale, multi-channel brand marketing campaigns that deliver measurable impact.
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Skilled at evaluating campaign activity and applying learnings to improve future performance.
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Experience managing media buyers, with knowledge of media planning and buying processes across offline and online channels.
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Strategic approach to brand communications, underpinned by strong marketing knowledge.
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Experience managing and developing staff.
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
First round interviews for this role will be held online on 28 October via Google Meet.
Second round interviews will take place in person at our London office on 5 November.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We exist to make every day better, for everybody living with Parkinson’s. Right now.

As the Fundraising Officer you will play a pivotal role in growing individual giving through cash and regular donors and legacy giving for a local health charity.
This post would be suitable for someone with existing experience in a fundraising or volunteering setting, regularly interacting with donors and/or customers to provide an excellent service or experience. The charity are keen to hear from candidates with an appetite to start and grow a career in the charity sector.
You will be joining a passionate, hardworking, friendly team where you will be able to see first-hand the difference your role is making.
This is a hybrid role with 3 days a week in the South West London office.
The charity
A collaborative, welcoming health charity, dedicated to supporting those in need of care and their families. You would be joining a passionate organisation with a tight knit and supportive working culture, who work on site with their beneficiaries.
The Role
Lead on the operational management of face-to-face regular giving recruitment.
Implement strategies to improve the acquisition of donors.
Deliver one digital cash appeal per year.
Lead the delivery of two retention communication campaigns per year.
Develop and implement automated digital journeys across IG that improve donor conversion, support income growth and reduce donor cancellations.
With support from Fundraising Assistant, ensure administration, record keeping and thanking for all IG activity is accurate and up to date.
The Candidate
Proven experience in marketing, using marketing techniques effectively to grow income and/or engagement. This could be in a charity or commercial setting.
Experience in a fundraising or volunteering setting, regularly interacting with donors and/or customers to provide an excellent service or experience.
Experience using digital media platforms (e.g. social media, canva, mailchimp)
Experience using a donor or customer database.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Fundraiser - Home Counties
Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?
Brain Tumour Research is seeking an experienced and motivated fundraiser to join our team. As a key part of our fundraising efforts in our high-performing East region, you will have the opportunity to drive income generation through a variety of initiatives, including challenge events, fundraising groups, and corporate partnerships such as charity of the year. You will also be responsible for driving initiatives to increase our profile and supporter base within Buckinghamshire, Bedfordshire, Hertfordshire, Northamptonshire and Essex.
Key Responsibilities:
- Generate income across a range of community fundraising initiatives and events, with the opportunity to lead on key projects
- Steward supporters to help drive the charity’s fundraising activities and growth
- Work with the fundraising team to develop and maintain strong relationships with fundraisers, donors, partners, and key stakeholders
- Contribute towards the growth and success of fundraising efforts, ensuring a sustainable income stream for the vital ongoing funding of brain tumour research
Requirements:
- At least one year of fundraising experience, with a proven track record in income generation
- Strong experience in supporter stewardship
- Excellent communication skills, with the ability to engage and inspire supporters and partners alike
- Passion for Brain Tumour Research and its mission to fund research and ultimately find a cure
If you are looking for a fulfilling and impactful role and have the level of experience and skill we are looking for, we welcome your application.
We will give preference to those candidates living in the Bucks, Beds and Northants areas of this region.
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process. Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.
Closing Date: 06th November 2025
We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research

The client requests no contact from agencies or media sales.
Contract: Fixed term till 30 June 2026 and part time (21 hours a week)
Are you passionate about engaging and empowering volunteers to make a real difference? Do you thrive on building meaningful connections and delivering exceptional experiences? If so, we’d love to hear from you!
We’re looking for a Volunteer Engagement Officer to join our ambitious and friendly Volunteering Team. In this vital role, you’ll help drive the delivery of our volunteer engagement strategy, ensuring our volunteers feel valued, supported, and inspired.
Our volunteers are at the heart of everything we do – mobilising communities, supporting our work, and helping to change lives for the better. Your role will be key in championing and expanding their impact across the organisation.
Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.
As our Volunteer Engagement Officer, you will promote volunteer opportunities across various platforms whilst serving as the primary contact for volunteer enquiries. You'll build positive relationships with diverse stakeholders through various channels online, in-person, and over the phone, while delivering impactful volunteer experiences to a high-quality standard. You'll also coordinate the volunteer journey, including organising selection events, matching candidates to suitable positions, conducting checks, and managing onboarding processes.
We are looking for a dynamic, well-organised individual with exceptional presentation and communication skills. You’ll be a volunteer engagement professional who combines strong interpersonal skills with robust technical expertise. You'll need proven database and digital systems proficiency, high-level Microsoft 365 competency and excellent knowledge of volunteer recruitment, onboarding and support practices.
As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.
Applications will be reviewed on a rolling basis, so we encourage you to submit your application at the earliest opportunity to ensure consideration.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At the British Dyslexia Association (BDA), we’re on a mission to create a dyslexia-friendly society where everyone with dyslexia can reach their full potential. As a national charity, we champion the voice of people with dyslexia and influence positive change across education, the workplace, and wider society.
We’re looking for a Fundraising and Events Assistant to join our passionate team and help us deliver impactful fundraising campaigns and memorable events that engage and inspire our supporters.
About the Role
This is a varied and rewarding role where no two days are the same. You’ll play a key part in supporting our fundraising team and helping to deliver high-quality events – from webinars and conferences to challenge events like the London Marathon.
You’ll provide essential administrative and practical support to help grow income, build strong supporter relationships, and ensure our events run smoothly from start to finish.
Location: This is a hybrid role primarily based from home (UK), with the requirement to travel to and work from our office in Bracknell (Berkshire) at least once every two months for campaign and event preparation, and as necessary.
What You’ll Be Doing
Fundraising Support
- Assist with campaigns, appeals, and initiatives like the BDA Lottery
- Support individual fundraisers and challenge event participants
- Help track income, maintain accurate CRM records, and produce reports
- Lead on supporting our London Marathon team
Events Coordination
- Provide logistical and admin support for webinars, conferences, and awards
- Manage delegate communications and post-event feedback
- Support virtual event delivery (Zoom, etc.)
- Take the lead on smaller events and contribute to larger ones
Partnerships & Corporate Support
- Assist with ambassador and corporate supporter communications
- Help manage pledge and bursary admin
- Keep CRM records up to date
Marketing & Promotion
- Work with our Comms team to promote events and fundraising initiatives
- Help prepare campaign materials and monitor engagement
What We’re Looking For
Essential:
- Demonstrable experience supporting or delivering events (paid or voluntary)
- Proven experience managing relationships (e.g. supporters, ambassadors, donors)
- Confident writing stewardship emails and supporter comms
- Highly organised with great attention to detail
- Comfortable using Microsoft Office and digital platforms (e.g. Zoom)
- Willingness to travel occasionally and support events outside regular hours
- A team player with a proactive, can-do attitude
Desirable:
- Knowledge of dyslexia and/or neurodiversity
- Experience in the charity sector or fundraising
- Familiarity with Access CRM, MailChimp, or website CMS
Please review the full job description for complete details about the role, responsibilities, and person specification before applying.
Why Join Us?
- Be part of a small, friendly, and dedicated team making a real difference
- Flexible hybrid working with support for work-life balance
- Opportunities to grow your skills in fundraising, events, and communications
- Help shape a more inclusive world for people with dyslexia
If you're passionate about events, fundraising, and making a positive impact, we’d love to hear from you.
Closing date: 24 October 2025 (noon). We reserve the right to close the vacancy early if a high volume of applications is received, so we encourage you to apply early.
Use of AI in Applications
We value the unique experience and perspective each candidate brings. While we understand that AI tools can be helpful in drafting applications, they can sometimes result in responses that feel generic or impersonal. This makes it harder for us to get a true sense of you.
To help your application stand out, we encourage you to write your responses in your own words. If you do use AI tools to support your writing, please treat the generated content as a starting point rather than a final answer. Make sure your application genuinely reflects your experience and voice.
To change society by removing barriers so that everyone with dyslexia can reach their full potential in education, in employment and in life.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Copywriter and Content Creator
We have an excellent opportunity for a Copywriter and Content Creator to join the Strategic Communications team.
Position: Copywriter and Content Creator
Location: Devon/Hybrid (fully remote working considered)
Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday
Salary: £33,208 per annum
Contract: Permanent
Closing Date: Sunday 2 November 2025. However, we reserve the right to close this role early if a suitable candidate is found.
Interview Date: Week commencing the 24th November 2025.
About the Role
You will gather, develop and produce creative content for use across all campaigns and communication channels that demonstrates the relevance and urgency of the charity’s work worldwide. This role will have a specialist focus on creating copy and content that can be used in corporate, business-to-business and brand communications and campaigns.
Your principal duties and responsibilities will include
- Generate original and creative written content for use across a range of projects and campaigns with a specialism focus of corporate, B2B and brand communications and campaigns.
- Generate a broad range of creative, effective content types including social media posts, reels and stories.
- Create succinct, impactful and engaging copy for news stories, video scripts, long-form magazine and web articles, brochures, reports, advertisements, social media, video storyboards and more.
- Work closely with the senior leaders and directors internationally to generate tailor-made written content. For example, speeches, presentations, opinion articles and LinkedIn articles and posts.
- Present initial ideas to relevant managers and stakeholders with a view to developing them into workable concepts.
- Ensure all copy is proofread and reviewed for accuracy and tone of voice, working as a brand guardian.
- Act as a business partner and point of contact for various stakeholders and regional in-country colleagues, nurturing relationships to generate a steady flow of content.
The working pattern for this role will be hybrid working, which combine onsite and home working under the guiding principles for such roles, with onsite attendance currently anticipated to be at least 2 days a month.
Candidates must be able to travel to Sidmouth for onsite attendance.
About You
We are looking for an experienced professional with proven commercial copywriting skills and experience spanning a broad range of formats (e.g. social media, opinion articles, advertising, scriptwriting) and a firm understanding of storytelling.
You will also have:
- Experience creating a broad range of social media content types.
- Versatility and a solid understanding of brand and tone of voice.
- An ability to write creative, engaging copy to tight deadlines.
- Excellent written and verbal English.
- Excellent proof-reading skills and an eye for detail.
- An understanding of how to write and create content for search engine optimisation.
As part of the process, you will be asked to upload your CV and Cover Letter once you click to apply.
Benefits include:
- Competitive pension.
- Life assurance
- Healthshield.
- 31 days holiday (including Bank holidays), rising to 34 will each full year of service.
- Wellbeing team.
- Recorded Pilates and Yoga classes.
- Long service awards.
- Healthshield plan
- Free parking.
- Subsidised restaurant and shop.
About the Organisation
The sanctuary is one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.
The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.
You may also have experience in areas such as Copy Writer, Content Creator, Copywriter and Content Creator, Marketing, Communications, Digital Content, Digital Marketing, Copy Writing, Content and Media, Brand Media, Marketing and Communications, Online Content.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
We’re looking for a creative Individual Giving Assistant to support this vital area of our fundraising. You will help deliver a portfolio spanning regular giving, cash appeals, in-memory giving, legacy marketing, raffles and lotteries, with a strong and committed supporter base, you’ll help develop compelling campaigns that connect with supporters and grow and expand our supporter base.
This is a pivotal role in a collaborative, supportive team – and a chance to grow and develop with us as we tell our story, steward our donors, and secure the future of our work.
As the Individual Giving Assistant you will:
• Deliver multi-channel fundraising campaigns and appeals
• Develop ideas and creative for marketing, and track and evaluate the impact of campaigns
• Be a first point of contact for Bath Cats and Dogs Home’s donors and fundraisers, ensuring they receive first class care and stewardship.
This is an exciting time to join us. We’ve just completed a major redevelopment of our main building – improving our Vet Suite, Animal Intake, and Rehoming rooms - and we’re working in brand new, open plan offices. You’ll have plenty of opportunity to work with colleagues across the charity, meet the cats and dogs in our care, and see firsthand the difference your role makes.
Every cat and dog should enjoy a healthy life and a happy home.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you skilled at stewarding funder partnerships and unlocking new income streams to support impactful education work across the UK?
Want to play a key role in shaping the ambitious direction for a national charity that sees that all young people are equipped through citizenship and democratic education?
Young Citizens is a UK education charity on a mission to help children and young people thrive in their communities and society. For nearly forty years we’ve equipped young people with the knowledge, skills, and confidence to understand how democracy and society works, and how they can be a part of it. We’re a small, dynamic team working in each nation with a bold vision for the future. We have a well-loved set of digital lessons, tools and immersive programmes that primary and secondary schools come to each year to help deliver inspiring, quality citizenship education.
This is a newly created and pivotal role that will lead our approach to income generation and strategic growth. As Senior Business Development & Partnerships Manager, you’ll be responsible for identifying and developing new opportunities, particularly in corporate partnerships, trust fundraising, and strategic collaborations, while also shaping how we position and promote our offer.
You’ll work closely with the CEO and senior management team to drive forward our mission and build meaningful relationships with stakeholders across sectors.
Role snapshot:
- Lead the delivery and success of our bold income generation strategy
- Identify and secure new funding opportunities, with a focus on corporate partnerships and trusts/foundations
- Shape and promote Young Citizens’ offer and work for external audiences, enhancing visibility, advocacy and reach
- Build and manage high-value relationships with funders, partners, and collaborators
- Contribute to organisational strategy and planning as a key member of the senior management team
- Represent the charity externally, championing our work and impact
Who are we looking for?
We’re looking for a strategic and proactive senior leader with a proven track record in income generation and business development, ideally within the charity, education, or corporate responsibility sectors. This role requires a collaborative and entrepreneurial self-starter who can effectively manage and grow our existing network of funders, while also contributing to the development of our evolving business model.
You’ll bring:
- Significant experience in securing income from corporate partnerships and/or trusts and foundations
- Excellent relationship-building and stakeholder management skills, with the ability to quickly understand social impact areas and align them with funder priorities
- Strong communication skills, including the ability to write persuasive proposals and deliver compelling pitches
- A strategic mindset, with experience contributing to organisational planning and growth
- The ability to develop tailored business models and outreach campaigns with both speed and care
- A collaborative, confident approach and experience working at a senior level, including with CEOs or executive teams
- A team player mindset, interested in helping shape great organisational culture and performance
If you’re excited by the opportunity to shape a new role, influence strategy, and help grow a mission-driven organisation, we’d love to hear from you.
Benefits of working at Young Citizens
In addition to joining a small, friendly, and supportive team, we offer:
- Hybrid and flexible working options
- Enhanced employer pension contribution
- 28 days annual leave plus eight Bank Holidays
- Paid volunteering leave
- A day off for your birthday
- Employee assistance programme
- Enhanced sickness and maternity policies
- Season ticket loan
- The opportunity to make a real difference to children and young people across the UK
This is a hybrid role, requiring attendance at our St. Paul’s, London office for a minimum of 2 days per week. Candidates must be based within a reasonable commuting distance to London and have the existing right to work in the UK.
To learn more about the role and the application process, please refer to the job pack for full details.
As long as this advert is live, we are accepting applications.
To apply, please submit your CV along with a one-page cover letter outlining your interest in the role and how your experience aligns with the person specification. This will give you the best chance of being shortlisted.
Closing date: 12pm on Monday, 26th October 2025
Please note:
• Young Citizens is committed to safeguarding and promoting the welfare of children and young people, and we expect all staff and volunteers to share this commitment.
• Young Citizens welcomes applications from all qualified candidates regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Young Citizens is a citizenship education charity that informs, equips and inspires children and young people across the UK to be active citizens.



The client requests no contact from agencies or media sales.
Make-A-Wish UK is seeking a visionary leader to drive public fundraising and supporter engagement at scale. This strategic role oversees all public income streams, including: individual giving, legacies, events, and innovation, while leading a high-performing team and sector-leading Supporter Care function.
You'll shape long-term growth, deliver significant income targets, and champion a supporter-first culture across the organisation. As part of our Extended Leadership Team, you’ll influence board-level decisions and help ensure Make-A-Wish UK continues granting life-changing wishes for children with critical illnesses.
Core Purpose:
The Head of Public Fundraising is a pivotal strategic leadership role at Make-A-Wish UK, responsible for the strategic direction, planning, delivery, long-term growth and performance of all public fundraising and supporter engagement activity.
This includes strategic oversight of all public income streams - individual giving (cash, regular giving, lottery, payroll), legacies, in-memory giving, challenge events, community fundraising, owned products, and innovation—as well as operational leadership of the Supporter Care team, which manages supporter care, income processing, data imports, and inbound queries for the whole organisation.
The role leads a multi-disciplinary team of around 20, across four core public fundraising and engagement functions, who are responsible for delivery of a high-performing public fundraising programme and sector-leading supporter care function - acquiring, engaging, and retaining supporters at scale, growing income sustainably and ensuring every interaction reflects Make-A-Wish’s values and drives long-term income growth.
This role contributes to over 50% of the charity’s total fundraised income, plays a critical role in long-term sustainability, and operates at cross-organisationally to embed a supporter-first culture, championing segmentation, stewardship and integrated journeys that drive lifetime value. The role is responsible for delivering significant and growing income targets, developing multi-year investment plans, and influencing organisation-wide strategies to ensure we are equipped to serve a growing supporter base. The postholder is part of the Extended Leadership Team (XLT), reporting to the Director of Income & Engagement, and influences decisions at Board level through strategic investment planning and performance reporting.
Essential Criteria:
- Minimum 10 years’ experience in public fundraising, with a strong track record of income growth across a broad portfolio of income streams (e.g. individual giving, legacies, community, events, innovation, lottery).
- Experience of leading the development and implementation of organisation-wide strategies, and aligning team plans to broader strategic priorities.
- Demonstrable success in a senior leadership role of similar scale and complexity, with full accountability for strategy, delivery, performance and people management across multiple teams and functions.
- Proven experience in designing and delivering large-scale fundraising strategies, investment plans, and innovation pipelines which supports the organisational vision, mission and strategic objectives.
- Significant experience of leading both income-generating and operational functions (e.g. supporter experience or donor services).
- Highly experienced in developing and delivering multi-channel and multi-product acquisition, engagement and retention strategies to engage a range of supporter audiences to grow a supporter database and increase lifetime value.
- Highly experienced in using different direct marketing techniques across a range of channels including DRTV, DM, F2F, TM and digital marketing, with a proven track record of income growth within a fundraising environment, developed and delivered with a focus on future sustainability.
- Strong background in managing multi-million-pound budgets and long-term ROI models, including regular Board-level reporting.
- Strong external representation skills, including managing relationships with key suppliers, agencies, and sector partners.
- Demonstrable ability to lead insight-driven innovation, with experience of testing, scaling and refining audience-led approaches.
- Comfortable using digital tools, automation or CRM platforms to optimise supporter journeys and improve operational efficiency.
- Deep understanding of UK fundraising regulation, supporter data compliance, and charity governance. Awareness of organisational risk and compliance, including how regulatory or reputational risks impact strategic decision-making.
Skills, knowledge and behaviours required for this role:
- Strategic and commercial thinker, able to balance short-term results with long-term growth and sustainability.
- Inspirational leader with experience managing large teams, including senior managers, across income and service functions.
- Flexible and adaptive leadership style, able to support a range of personalities and development needs across the wider team.
- Confident leading across the full employee lifecycle, from recruitment to performance management and succession planning.
- Excellent communicator and presenter, able to engage, influence and motivate stakeholders at all levels, including Board.
- Highly numerate, with experience in multi-year investment modelling and income forecasting across multiple programmes.
- Skilled in insight-led decision making, journey optimisation, and integrated campaign delivery.
- Strong understanding of digital marketing tools and supporter engagement across online channels.
- Experienced in designing and improving supporter journeys to increase satisfaction, retention and lifetime value.
- Proficient in CRM and insight tools (e.g. Salesforce, Power BI, Google Analytics).
- Highly organised, analytical and outcome-focused, able to manage multiple complex workstreams and competing deadlines.
Strategy and Planning
- Develop, own and drive the Make-A-Wish Public Fundraising strategy and roadmap, aligning it to organisational goals and strategy, and ensuring long-term scalable, sustainable income growth.
- Shape strategy and long-term plans across all public income streams: individual giving (cash, RG, lottery, payroll giving), legacy, in-memory, third-party events, community fundraising, owned products and innovation.
- Use insight, segmentation, and lifetime value data to inform fundraising planning across acquisition, engagement, and retention. This includes owning the Make-A-Wish supporter segmentation model.
- Ensure the team adopts a test-and-learn culture grounded in insight, continual improvement and audience understanding.
- Lead the development of scalable propositions, product strategies and audience approaches across all public income channels.
- Set up and model new income streams from scratch (e.g. lottery and regular giving programmes), with robust 10-year financial investment cases to inform Board-level decisions.
- Oversee the development of the engagement strategy for these supporters—defining its purpose, positioning, and role in supporting income growth, supporter satisfaction, and operational excellence.
- Oversee the development and delivery of a comprehensive Supporter Care Roadmap, ensuring all inbound supporter touchpoints are high quality, timely, compliant, and aligned with Make-A-Wish’s tone, values, and fundraising activity.
- Provide strategic leadership to the Supporter Care function, ensuring it is fully embedded into the public fundraising model and capable of scaling as supporter volumes grow, including future-facing processes, tech use, and journey mapping.
- Lead strategy on audience journeys and supporter touchpoints, including Make-A-Wish’s Contact Strategy, driving joined-up experiences and consistent messaging.
- Contribute to the overall organisational strategy through Extended Leadership Team (XLT) engagement, ensuring public fundraising is fully integrated. Act as a senior leader within Income & Engagement and across the organisation, contributing to cross-functional strategy and planning.
Operational Delivery
- Oversee the delivery of public fundraising programmes across all channels and products, ensuring alignment to income, supporter volume, and ROI targets.
- Lead the development and testing of new fundraising propositions, programmes and products, in line with audience needs and market opportunities.
- Oversee the team to deliver multi-channel campaigns across DRTV, direct mail, F2F, telemarketing, digital and social - working closely with agencies and internal teams.
- Ensure all supporter journeys across fundraising and experience are aligned, data-driven, and optimised to deepen engagement and improve retention.
- Oversee the operational performance of the Supporter Care Team, ensuring efficient income processing, compliant data handling, and prompt responses across phone, inbox and other inbound channels.
- Deliver continuous improvement across supporter care workflows—introducing training, process optimisation, documentation and KPIs.
- Ensure fundraising and supporter care functions meet all regulatory requirements (Fundraising Code, Gambling Commission, GDPR), including acting as the lead for the Gambling Commission.
- Lead strategic projects at XLT level that improve supporter engagement, fundraising effectiveness and operational scalability.
Financial Management
- Hold responsibility for multi-million pound income and expenditure budgets across the department.
- Lead business planning, investment proposals, budgeting, and reforecasting across all public fundraising and supporter care activity for 5 to 10 year plans.
- Build and manage multi-year investment models to inform income planning, particularly for high-potential streams like regular giving and lottery.
- Monitor and report on financial performance, providing insight, variances, and recommendations to senior stakeholders and the Board. Monitor return on investment across products and channels to inform future strategic decisions.
- Support senior managers to manage their budgets effectively and adapt where needed to maintain financial performance.
- Ensure all activity within supporter care operations is cost-effective, accurate and delivers strong value for money.
People Leadership and Culture
- Provide strategic leadership to a multi-functional team of approximately 20 colleagues, including four senior direct reports across core fundraising and supporter servicing functions.
- Set a clear team vision and ensure that performance, culture and development support organisational ambitions and create a supportive, inclusive culture focused on shared goals and continuous improvement.
- Embed a high-performance culture through clear goals, coaching, accountability, and personal development plans.
- Champion coaching, cross-team collaboration and a test-and-learn culture - empowering staff to innovate and drive impact.
- Ensure Supporter Care staff are resourced, trained and empowered to deliver a high-quality supporter experience that aligns with strategic goals.
- Lead on culture change within the Supporter Care function, embedding shared purpose with fundraising and a deep understanding of how supporter experience contributes to retention and long-term income growth.
- Shape the future structure and capability of the team to support long-term growth, including the integration of the Supporter Care function into the public fundraising model.
Stakeholder and Supplier Management
- Lead strategic supplier relationships across fundraising and experience (media, creative, F2F, print, fulfilment), negotiating contracts and ensuring high-quality delivery.
- Build strong internal relationships with stakeholders in Brand, Digital, Tech, Finance, Data and Wishgranting to deliver joined-up strategy and planning. Collaborate with key internal stakeholders to deliver integrated, insight-led supporter journeys and ensure shared accountability for audience experience
- Collaborate with the Head of Brand & Comms to ensure fundraising communications reflect the brand and improve audience engagement.
- Represent Public Fundraising at the Extended Leadership Team (XLT), contributing to cross-charity strategy, insight sharing and project delivery.
- Act as a key internal ambassador for the supporter, using insight and feedback to shape fundraising propositions and operational improvements.
Data, Insight and Innovation
- Work in partnership with Data & Impact to develop insight tools and reporting dashboards to track performance across both income and supporter experience.
- Oversee use of segmentation, audience journey mapping, and predictive analytics to inform both fundraising and operational planning.
- Lead on Make-A-Wish’s innovation pipeline within Public Fundraising, identifying opportunities for new product development and managing test-and-learn pilots through to scale.
- Monitor market trends and competitor activity to ensure fundraising and supporter care stay relevant and responsive to audience expectations.
- Own delivery of the supporter care improvement programme, embedding measurement of satisfaction, service levels, and team performance.
Together, we create joy, happiness and magical memories through life-changing wishes for children with critical illnesses.
The client requests no contact from agencies or media sales.
Location: Shaw House, 27 West Way, Oxford, OX2 0QH
Department: Comms
Salary: £35,000 to £38,000 per annum (depending on experience)
Hours: 35
Contract Type: Permanent
RABI is the farmers charity.
RABI supports farming people across England, Wales and NI with expert, one-to-one practical, financial and emotional help, all year round. From confidential advice and mental health support to direct financial assistance, their tailored services respond to the unique challenges of farming life.
At the heart of RABI’s mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. RABI is working to close the farming wellbeing gap and build a future where farming people can thrive.
Over the past 25 years alone, RABI has delivered almost £250 Million in direct financial support to the farming community, whilst the charity’s professional counselling service has provided 11,500 free sessions to farming people since 2022. RABI’s wrap-around support services continue to evolve, reaching more people year on year.
RABI is on a journey to help shape a future farmers deserve.
SUMMARY OF ROLE
The PR & Marketing Manager is a specialist media and storytelling lead within RABI’s Marketing and Communications team, with a core focus on strengthening the charity’s voice across agricultural, regional and national media. This pivotal role requires a journalistically minded communications professional with a strong track record in media engagement, story sourcing, and reactive PR. With a firm grasp of audience insight, campaign messaging and fast-paced content development, the postholder will manage all inbound media enquiries, drive proactive press activity, and lead the creation of compelling editorial and campaign copy that elevates RABI’s brand and influence.
The role reports to the Senior Strategic Communications Manager and is supported by the Marketing & Communications Coordinator. It will work closely with colleagues across the organisation to uncover impactful stories, draft powerful messaging and manage time-sensitive responses. This role is ideal for a media professional with experience in journalism, public relations or press office environments who brings a blend of creativity, copywriting skill, and newsroom agility.
KEY RESPONSIBILITIES
PR and Media Relations
- Lead the delivery of RABI’s press office function, including proactive media outreach, reactive response, and managing journalist relationships.
- Continually scope, plan and deliver media engagement activity to secure positive and frequent press coverage across agricultural, health, regional, and national media.
- Draft compelling press releases, media packs, statements, and comment pieces aligned to RABI’s strategic priorities.
- Cultivate and maintain a live, segmented database of journalists, editors, sector influencers and media contacts.
- Serve as contact for media handling during high-profile campaigns, events, or issues, supported by senior colleagues and external PR agency partners.
Campaign Marketing and Creative Development
- Develop and implement creative marketing campaigns to support RABI’s major initiatives, appeals, events, and sector outreach.
- Coordinate the production of marketing content including videography, photography and storytelling assets.
- Direct the framework and management of RABI’s online asset library.
- Collaborate with internal teams, including External Affairs and Fundraising, to create engaging marketing outputs tailored to key audiences.
- Oversee third-party designers, writers, photographers and multimedia producers for marketing and PR related materials.
- Ensure all outputs are brand-consistent, audience-focused, and aligned with RABI’s tone of voice and messaging guidelines.
Publications and Content Planning
- Oversee the planning and delivery of RABI’s outward-facing publications and branded content, ensuring they align with organisational priorities, audience needs, and campaign timelines.
- Act as editorial lead—commissioning, writing, and editing content in collaboration with internal teams, external contributors, designers and printers.
- Manage project timelines and workflows for all publications, from initial scoping through to production and distribution, ensuring content is delivered to a consistently high standard and to deadline.
- Maintain high standards of content governance, applying editorial judgement and ensuring compliance with brand guidelines, accessibility standards, and legal/ethical requirements (e.g. safeguarding, consent, GDPR).
- Work closely with the Senior Strategic Communications Manager to shape RABI’s long-term publications roadmap, ensuring that content plays a strategic role in reputation building and stakeholder influence.
Digital Collaboration and Integrated Marketing
- Work in close partnership with the Digital Communications team on the cohesive planning and delivery of integrated campaigns across digital and traditional channels.
- Support the Digital Communication team’s planning and rollout of supporter journeys via email, ensuring communications that reflect RABI’s brand voice and objectives.
- Input into CRM-led campaign planning using Microsoft Dynamics 365, helping segment audiences, personalise outreach and track engagement.
- Share campaign results and insights with the Digital Communications team to jointly evaluate performance and identify opportunities for refinement and learning.
Team and Project Leadership
- Line-manage the Marketing & Communications Coordinator, ensuring clear direction, regular feedback, and development support.
- Support the delivery of integrated campaign plans led by the Senior Strategic Communications Manager, ensuring timely implementation of PR and marketing deliverables.
Brand Awareness and Recognition
- Identify new opportunities to grow brand awareness and RABI’s share of voice within the agricultural and wider wellbeing sectors.
- Lead on promotional activity for awards submissions, key events and organisational milestones.
- Create and coordinate celebratory communications for sector recognition, shortlists or accolades achieved by RABI.
Insight, Evaluation and Learning
- Track campaign and media engagement performance using AgilityPR and generate insights to optimise future planning.
- Produce monthly reporting dashboards for the Senior Strategic Communications Manager with narrative summaries of media reach, campaign engagement, and PR activity.
- Apply a test-and-learn approach to campaign marketing, incorporating audience insight, message testing and performance data into continuous improvement cycles
PERSON SPECIFICATION
Essential
- Bachelor's degree in Public Relations, Marketing or a related field.
- Minimum 5 years’ experience working in public relations, media engagement, or campaign marketing, with a demonstrable track record of leading successful, high-profile communications activity.
- Proven ability to manage integrated marketing campaigns from concept to delivery.
- Exceptional copywriting skills with a flair for storytelling and message crafting.
- Experience in managing staff or direct reports
- Proven experience developing publications and editorial outputs in a professional setting, including commissioning, writing, and managing multi-stage content workflows.
- Ability to transform complex or sensitive material into clear, compelling narratives for varied audiences.
- Confidence working with designers, printers and digital producers to deliver high-quality, on-brand content across formats.
- Strong project management skills and the ability to work across multiple priorities with confidence.
- An understanding of brand application across different channels and content formats.
- Familiarity with media monitoring tools
- Strong understanding of email marketing principles and experience working collaboratively with Digital teams on CRM-supported campaigns.
- Ability to work effectively within cross-functional teams.
Desirable
- Experience working within the charity, health, rural affairs, or public services sector.
- Knowledge of the agricultural sector or issues affecting rural communities.
- Proficiency in Adobe Creative Cloud or Canva.
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.
BENEFITS
- 28 days annual leave plus bank holidays (based on full time working).
- Enrolment to Nest on commencement of employment and then opportunity to join RABI’s group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%.
- Life assurance from day one.
- Access to our Employee Assistance Programme.
- On site parking.
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.
REF-224 149
Warm Welcome Fundraising Assistant
Location: Fully remote with flexible working arrangements
Salary: £26,000 per year FTE, dependent on experience
Contract: We are open to this role being part time (0.6 or 0.8 FTE) or full time. We offer fully flexible working.
Closing date for applications: 19th October 2025, 11:59pm.
*Please note, both a CV and a cover letter must be submitted for applications to be considered.
Due to high numbers of applications, prior to interview we plan to carry out initial screening calls with prospective candidates before selection for interview. We will be asking about your reasons for applying and how you think your skills and experiences align to the role.
First interviews: w/c 20th October 2025
Start Date – ASAP – this is a new post.
About the Warm Welcome Campaign
Founded in 2022, the Warm Welcome Campaign wants everyone in the UK to find a place of belonging and reconnection at a Warm Welcome Space near their home. We have a bold purpose to enable a more deeply connected society where we all have free access to welcoming community spaces.
We resource, connect and champion a network of over 5,400 Warm Welcome Spaces and bring together a growing coalition of local, regional, and national partners representing the worlds of charity, faith, business, government, and philanthropy. By working together, we can unlock the power of community spaces made by and for everyone, creating a thriving network of hope and reconnection fueled by human warmth.
We’re working hard to reach everyone with the message that a Warm Welcome is waiting for them just around the corner, all through the year.
Throughout all our work and within our team we live out our values of being inclusive, collaborative and courageous and our personality that is friendly, adventurous and uplifting.
We value diversity, and we recognise the enormous benefits and the social imperative of bringing together diverse groups of people. We therefore warmly welcome applications from a broad range of backgrounds, experiences, and perspectives.
It’s an important moment for us – in the last year we have launched a new five year strategy which shows a clear picture of the path we have set ourselves ahead to continue to deliver and deepen our impact. In October 2024 we launched our our 100% Pledge Campaign and in January delivered a hugely successful first ever Warm Welcome Week in collaboration with a wide variety of partners.
On a path of growth, we are looking to build on the exciting opportunities already developed as well as continuing to explore potential. The team are currently working on a new fundraising strategy and are looking for another team member to join us as we look to our future together.
The Opportunity
This is an exciting opportunity for an organised and proactive individual to join a small, friendly, and dynamic team in a varied role. If you are looking to build your fundraising experience, develop new skills across multiple fundraising areas, and have your work make a tangible impact on people’s lives, this could be the perfect role for you.
You will work closely with the two Fundraising Managers (one focused on Trusts and Foundations and the other Corporate Partnerships) and the Development Director to support corporate, trust, foundation, and individual fundraising efforts. The role offers the opportunity to contribute across a broad range of fundraising activities and, depending on your interests and experience, take ownership of key tasks and projects.
Joining during a time of growth and strategic development, you will have the chance to be part of the implementation of a new Fundraising Strategy. This is a fantastic opportunity to gain valuable experience in donor stewardship, event coordination, individual giving campaigns, and data management, all while contributing to the success of the Warm Welcome Campaign.
In the role you will:
Assist the team across the fundraising function supporting corporate, trust, foundation, community and individual fundraising activities.
Develop and maintain positive relationships internally with colleagues and externally with stakeholders, donors, and funders.
Demonstrate strong organisational skills and reliability, maintaining systems for data management and accurate records of fundraising activities and donor interactions.
Liaise professionally with Warm Welcome Spaces, funders and supporters, acting as a warm and approachable communicator.
Confidently use and manage our CRM system (Copper) to track donor data and fundraising activities.
Support basic marketing efforts, including creating quality written content such as emails and social media updates, as needed.
Securely store and organize documents on our G-Drive, ensuring accessibility for the team and compliance with GDPR and good fundraising practice.
Support the logistical planning for fundraising and wider team events.
Ensure deadlines are met, prioritising a varied workload and maintaining attention to detail in all tasks.
Take initiative to explore new areas of fundraising and contribute to innovation.
Own and manage delegated tasks or parts of projects, ensuring successful and timely delivery of work.
Essential Skills and Experience
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Strong organisational and administrative skills with a track record of managing multiple tasks and meeting deadlines.
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Experience in using CRM systems (e.g. Copper) and proficiency in Microsoft Office and Google Suite.
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Good written and verbal communication skills, with the ability to liaise professionally with diverse stakeholders.
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A reliable team player who can prioritise work effectively and manage tasks under pressure.
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Good numeracy skills and the ability to work on simple budgets.
Desirable Skills and Experience
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Experience in fundraising or donor management within a charity or nonprofit organisation.
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Knowledge of data protection and GDPR compliance for handling donor information.
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Basic marketing skills, including experience with digital content creation and donor engagement.
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A proactive learner with a passion for exploring new areas of fundraising and personal growth.
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An interest in supporting community-focused initiatives like the Warm Welcome Campaign.
Competencies and behaviours in our team
The core competence of everyone in our team is the ability to build trusted relationships among people with diverse perspectives and backgrounds. We are looking for people who are:
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Committed to the power of relationships to facilitate social change
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Collaborative, inclusive, ambitious, aligning with our core values
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Self-starters with high levels of commitment, energy and motivation
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Curious and show initiative, with problem-solving skills and an ability to learn quickly and adapt to a rapidly changing context
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Calm under pressure, and can adapt quickly in a fast-paced environment
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Willing to pitch in to help other team members if needed
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Organised with effective time management skills.
Working arrangements
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Current members of the team are based across the UK, with some in London, Reading, Bristol, Manchester and Northern Ireland. Applicants must be able to travel to Bristol once a month for a Tuesday full team meeting. Given the nature of this role, we would also expect the applicant to carry out a reasonable amount of travel to both projects and partners across the UK.
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This role is remote, full-time, with flexible working arrangements
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All employees, volunteers, partners, suppliers and consultants working with Good Faith are expected to adhere to our Code of Conduct and safeguarding policies. Good Faith’s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation’s programmes, operations or people.
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You will need to have the right to work in the UK.
Supporting your application
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If you disclose a disability during your application process and you meet the minimum criteria for the role, we will contact you to discuss any reasonable adjustment you might need at the interview. If you wish to disclose a disability, please email us.
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We’d be very happy to answer any specific questions relating to this role - please email us with ‘Query for Fundraising Assistant role’ in the email subject line and we’ll get back to you as soon as we can.
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Please specifically address the requirements listed in the person specification in your covering letter as we will use this to shortlist applications.
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For more information, visit our website or find us on X at @goodfaith
To apply, please send us a cover letter (max 1 side of A4) which sets out why you believe you are a good fit for the role, along with a CV by Sunday 19th October 2025. Please use ‘Application for Fundraising Assistant role’ in the email subject line.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Donor Support Officer (Maternity Cover)
Location: Centre of the Earth, 42 Norman Street, Birmingham, B18 7EP
Salary: £19,656 per annum, based on 30 hours/week (pro-rata of £24,822 FTE). Salary negotiable depending on experience.
Hours: 30 hours per week
Contract: Fixed Term Contract
Application Deadline: Interviews will be held on a rolling basis (Please note: We reserve the right to close this vacancy early if we receive a high volume of suitable applications. We encourage you to apply as soon as possible).
Right to Work: Applicants must have the right to work in the UK. We are not a visa-sponsoring organisation.
About the Role
The Donor Support Officer plays a key role in supporting the Trust’s ambitions to grow and diversify its membership base. This includes providing efficient administration for individual and corporate donors, delivering high-quality customer service, and helping to strengthen member relationships through proactive engagement and milestone recognition. The role directly contributes to the success of the Trust’s urban nature conservation work by ensuring a positive and seamless experience for supporters.
You’ll be based at the Wildlife Trust’s Head Office at Centre of the Earth, 42 Norman Street, Birmingham, B18 7EP, with some work at our EcoPark site in Small Heath and occasional travel across the region and nationally.
Key responsibilities
·Provide administrative support for membership recruitment and fundraising campaigns such as upgrade campaigns, lead generation campaigns and fundraising appeals.
· Accurate data entry into the Trust’s CRM database, including communication records and changes to payment details, changes to Direct Debits information, gift aid declaration, contact information and marketing preferences.
· Prepare contact lists of new members and lapsed members, to either complete or coordinate welcome/leaver calls as appropriate
· Provide professional and high-quality customer service when communicating with prospective or active member and donor enquiries including via telephone and by monitoring the membership and other inboxes.
· Complete membership renewal processes including the handling of payment by cheques, cash and credit/debit card payments.
· Collate and issue new member welcome letters, welcome packs and Direct Debit confirmation letters in a timely fashion.
· Issue written and / or oral ‘thank you’ communications to members and donors.
· Stock management of member magazine resources and place orders with suppliers.
· Raise purchase orders for commission-based membership recruitment and process clawback claims accordingly.
· Support with the co-ordination and administration of member-only events such as AGM.
· Comply with the Trusts’ Data Protection Policy and ensuring confidentiality of all donor data.
· Maintain awareness of trends in the fundraising sector – particularly membership.
About You
· Highly organised with excellent attention to detail
· Able to manage multiple priorities in a busy environment
· Confident using Microsoft Office, especially Excel and Outlook
· Strong communication skills and able to work independently
· Experience in the charity sector is desirable
What We Offer
· A chance to make a real impact in local communities and the natural environment
· A supportive and inclusive team culture
· Flexible working arrangements
· Opportunities for professional development
How to Apply
We are interviewing suitable candidates on a rolling basis, so please submit your application as soon as possible. For more information or to apply, visit our website or contact us directly.
Equal Opportunities
We are committed to ensuring transparent and non-discriminatory recruitment and employment. As a progressive charitable organisation, we champion equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristic.
The client requests no contact from agencies or media sales.
The Fundraising Executive, Treks and Challenges will support the delivery and growth of Grief Encounter’s national and international challenge events programme. This includes recruiting and stewarding participants, managing logistics, and ensuring all events are delivered to a high standard.
A key part of the role is to help drive participant sign-ups for each challenge, ensuring that all available places are filled through proactive promotion and excellent supporter engagement.
Working as part of a dynamic fundraising team, this role is ideal for someone with experience in Treks and Challenges, events, fundraising or supporter engagement, and who is enthusiastic about helping others take on personal challenges to raise money for a meaningful cause.
MAIN DUTIES & RESPONSIBILITIES:
Support the delivery of a range of UK and overseas challenge events including the London Marathon, Royal Parks Half, London to Brighton Cycle, Ultra Walks and international treks.
The Fundraising Executive, Treks and Challenges supports the delivery and growth of Grief Encounter’s challenge events programme. This includes recruiting and stewarding participants, managing logistics, and ensuring all events are delivered to a high standard.
A key part of the role is to help drive participant sign-ups for each challenge, ensuring that all available places are filled through proactive promotion and excellent supporter engagement, and who is enthusiastic about helping others take on personal challenges to raise money for meaningful cause.
Help coordinate logistics with third-party providers and internal stakeholders.
Assist with registration and onboarding of participants, ensuring excellent stewardship.
Prepare and distribute fundraising packs and challenge materials.
Support event-day operations including attending challenge events where required.
Liaise with suppliers to organise merchandise, materials, and event assets.
Act as a main point of contact for challenge participants, offering guidance and motivation throughout their fundraising journey.
Help manage fundraising pages, track income and offer advice to maximise sponsorship.
Send timely and personalised communications to participants pre- and post-event.
Support the delivery of thank you processes and post-event engagement
Maintain accurate participant records using our CRM (E-tapestry).
Track fundraising totals and report on progress against targets.
Reconcile income and ensure donations are accurately processed and acknowledged.
Assist with compiling data and feedback for evaluation and future planning.
Work closely with other fundraising colleagues on integrated campaigns and initiatives.
Provide ad hoc support for other income streams (e.g. community events, corporate fundraisers and Grief Encounter events such as Gala dinners if needed).
Help contribute to the development of promotional materials and social content related to challenges.
ADDITIONAL INFORMATION
This role contributes directly to income generation and supporter engagement.
Subject to pre-employment checks, including an enhanced DBS.
Training and ongoing professional development will be provided.
* If this sounds like you, please refer to the attached Job Description for more information and apply today.
Closing date 22 October 2025
Interview date - 30 October 2025
The client requests no contact from agencies or media sales.