Digital communication manager jobs in hammersmith and fulham, greater london

Purpose of the Job

UK Youth is seeking an exceptional Project and Events Manager to drive the logistical planning, launch and delivery of the Joined Up Institute. Building on the success of the Joined Up Summit, the Joined Up Institute will be a groundbreaking year-round learning opportunity for practitioners across the youth, education, employment, health, social care, youth justice, business, government, and civil society sectors united by a common mission: to transform opportunities and outcomes for young people through cross-sector collaboration and evidence-based solutions. 

Reporting to the Network Development Consultant, you will be responsible for providing the technical and operational expertise to ensure the successful delivery of key convening events that form part of the Joined Up Institute learning journey. You will work closely with the Director of Network Delivery and a cross functional project team to coordinate all aspects of project planning, implementation, monitoring, and evaluation of the events and providing wider project management support as needed. The role requires a highly organised, detail-oriented, and proactive individual with strong project management skills and experience delivering complex, innovative large-scale events.

Key Responsibilities

• Project Management, Planning and Co-ordination 

• Stakeholder Management and Communication 

• Event Management and Logistics 

• Budget and Resource Management

Experience we're after

• Proven experience in project management, with a track record of delivering complex, large-scale projects

• Proven experience in successfully planning, delivering and managing large, complex or an ongoing series of events (e.g. a professional development programme)

• Experience of working with young people/ youth sector and understand the challenges they face 

• Experience of connecting cross sector networks and understand the challenges and opportunities in this space 

• Experience of using digital platforms (CRM/stakeholder management systems) to engage networks and communities

• Monitoring and evaluation experience and an understanding of the importance of data in decision making

Who we are

UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes.

UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. To find more about us and how we make an impact, please visit UK Youth Website.

Why work at UK Youth?

We are a value-based, passionate and committed organisation offering a friendly working environment with lots of opportunities for professional development and socialising (even for those working remotely!) from lunch and learn sessions, staff quizzes to virtual coffee meet ups.

UK Youth prides itself on being an Equal Opportunity employer and we would particularly welcome applications for this role from those who identify under one of the protected characteristics under the Equality Act 2010.

We value the differences that a diverse workforce brings and are committed to inclusivity, and to employing and supporting a diverse workforce. Our selection procedures ensure that people are treated on the basis of their relevant merits, experience, skills and abilities and that no individual receives more or less favourable treatment.

We welcome applications from groups currently under-represented in our organisation including BIPOC, LGBTQ+ and persons with disabilities. We are also currently underrepresented by men, and so are seeking applications from different backgrounds, cultures, age, experience and identity to bring a wide range of experience, ideas, views and insights to UK Youth.

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.

• Closing date for applications will be 28th July 2025 at 9am
• Interviews are scheduled to take place w/c 4th August 2025

As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.

Communications Officer 

The Bikeability Trust 

30 hours a week until 31 March 2026 

Remote, home-based role 

Up to £32,000 per annum (pro rata) 

About the role 

Reporting to the Head of Marketing and Communications, the Communications Officer supports the delivery of effective communications across the cycling industry and within Trust-led projects. As part of a collaborative team, you’ll contribute to a variety of initiatives, with a particular focus on maintaining and developing The Bikeability Trust’s industry website and newsletters for stakeholders and partners. 

You’ll be responsible for producing clear and engaging content, updating toolkits and resources, and supporting communications across different departments and projects as needed. 

This role involves communicating with a range of audiences—including grant recipients, training providers, instructors, and commercial partners—adapting your tone and messaging accordingly. You’ll offer guidance to colleagues and partners, help monitor the effectiveness of communications, and work closely with the wider team to support the Trust’s overall communications needs. 

The Bikeability Trust 

The Bikeability Trust’s purpose is to ensure that all cycle training is delivered to a gold standard, inspiring everyone to cycle with competence and confidence.   

We are:  

• Expert: The Trust has successfully administered the Bikeability programme on behalf of government since 2018, delivering high-quality delivery guides and instructor training, and our workforce has thousands of years combined experience teaching people to cycle.  

• Inspiring: Every rider completes our training feeling able, confident and motivated to cycle safely on the roads for short journeys. Transforming the traditional image of cycling to an everyday, everyone activity.    

• Quality focussed: Our instructors deliver high-quality, consistent and standardised cycle training. We aim to ensure that every rider achieves the same outcomes to the same standard, taking into account their individual capabilities, including special educational needs and disabilities (SEND).  

• Inclusive: We take action to reduce barriers to participation, support underrepresented groups and ensure that anyone who wishes to access Bikeability cycle training is able to do so, and cycling is seen as an activity for all.   

• Efficient: Our delivery programme offers value for money and is delivered in an economic, proportional and efficient way.  

• Influential: We share our evidence of the impact of cycle training across a variety of sectors (transport, education, environment, health, leisure, etc) and work collaboratively with stakeholders, partners and commercial organisations to achieve our vision and influence behaviour change.  

You will be responsible for 

• Creating, delivering and maintaining industry website 

• Creating and co-ordinating content for the monthly industry newsletters, regular commercial partner newsletter and any other B2B e-communications 

• Creating innovative, engaging and accessible content 

• Liaising with colleagues, the industry and general public to create stories and case studies 

• Supporting the wider team with project and department communications 

• Using monitoring tools to provide insight and measurement of communication activities 

You will bring the following to our team 

• An understanding of external communication channels and strategies 

• Exceptional writing and editing skills with the ability to create accessible content 

• Experience of creating, updating and maintaining website content, using Wordpress 

• Experience of creating informative and motivating newsletter content, using Campaign Monitor 

• Experience of project management   

• Ability to monitor and evaluate impact 

• Ability to communicate complex information in a clear and easy-to-understand way 

• Highly organised with excellent attention to detail 

• Confidence working both in a team and in a remote environment 

• Ability to be flexible, and a proactive and collaborative mindset 

General responsibilities 

• Assist with responding to enquiries from the hello@ Bikeability email

• Recognise the need to be flexible when working for a small organisation and carry out other duties that may be required 

• Provide editorial advice to maintain high-quality communications standards 

• Commitment to personal continuing professional development

• Take on any other tasks as agreed with line manager 

The package 

The Bikeability Trust offers the successful candidates a competitive salary and: 

• Bikeability cycle training

• Generous contributory pension scheme 

• 38 days annual leave for full time members of staff (including public holidays) 

• Employee Assistance Programme
   
  We value staff and a range of experience at the Bikeability Trust, so the person specification is a guide to the skills. We encourage diverse applicants and transferable skills 

Are you passionate about building meaningful donor relationships that last? We’re supporting a fantastic Health charity to find an experienced and thoughtful Individual Giving Manager to lead the delivery of high-quality, insight-led supporter experiences. This is a vital new role within an ambitious and growing Individual Giving team, taking responsibility for stewardship, supporter care and developing donor journeys to build loyalty, trust, and long-term commitment amongst supporters.

Key responsibilities include:

• Lead the retention strategy for individual donors (cash and regular givers), creating segmented and personalised experiences across digital and offline channels.
• Work closely with acquisition, communications, and philanthropy colleagues to create seamless supporter journeys across individual giving and mid-value audiences, ensuring every donor feels valued.
• Manage the production of newsletters, impact reports, thank-you communications, and other touchpoints that show donors the real impact of their gifts.
• Oversee the supporter care function and maintain high data quality, using insights to inform better engagement.
• Line manage a Supporter Care Administrator and collaborate across teams to deliver events and mid-value donor engagement activities.

What we're looking for

• A strong understanding of stewardship and donor care, with experience designing and delivering supporter journeys.
• Exceptional written and verbal communication skills, with the ability to convey gratitude and impact in a way that resonates with supporters.
• Skilled in project management, supporter databases (e.g. Raiser’s Edge), and analysing data to inform strategy.
• A collaborative, solutions-focused approach with the confidence to lead, influence and improve.
• A genuine passion for building relationships and making supporters feel part of something bigger.

How to Apply

To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). 

Commitment to Diversity

The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

This is a new role within the Bereavement Support Service proactively engaging bereaved families with the support service, respond to bereavement support digital enquiries, working in a team to deliver and ensure anyone seeking advice and support on bereavement is given a high-quality service in a timely way.

The aim of this post is to provide consistent, high-quality emotional support via digital channels to bereaved families who seek support from the Lullaby Trust.

Main duties and responsibilities

1. Proactively engage bereaved families with the support service, respond to bereavement support digital enquiries, working in a team to deliver and ensure anyone seeking advice and support on bereavement is given a high-quality service in a timely way.

· Assist with the setting up of new digital channels to be used by the Lullaby Trust to answer and respond to bereaved families.

· To be the primary contact for the bereavement support digital services including WhatsApp, text, webchat and other social media channels.

· Proactively engage with bereaved families through social media and other online platforms.

· Ensure any safeguarding concerns are actioned in accordance with the organisations Safeguarding policy.

· Send materials to bereaved contacts, including bereavement packs and follow up emails and ensure all documents and databases are updated with each contact in line with the department guidelines, including Raiser’s Edge, Excel databases.

· Cover and answer the bereavement support helpline and online enquiries responding within the set guidelines and KPIs for the department.

· Ensure any messages on Bereavement Support Facebook Groups are monitored and advice is given via befrienders where appropriate.

· Attend face to face events for bereaved families including family days and memorial events when needed.

· Work with Income and Engagement Team around social media bereavement support content/posts.

2. Deliver and run live bereavement themed sessions on social media

· Run monthly live sessions on social media on bereavement topics/themes, responding to comments and messages during and after the sessions, ensuring anyone seeking ongoing support is responded to and referred to relevant services .

· Work with the Engagement Team to promote live session.

· Facilitate monthly remembrance sessions.

3. Ensure the bereavement support services are promoted to those bereaved and to professionals working with bereaved families

· Assist with the recruitment and facilitation of Bereaved Families’ Panel.

· Keep up to date with the bereavement support world including joining National Bereavement Alliance, Child Bereavement Network and research around grief and bereavement.

· Attend events as required to represent the Lullaby Trust’s bereavement support services.

4. Maintain accurate records throughout all services, complying with the organisation’s recording and reporting requirements

Maintain ongoing knowledge and training on the Lullaby Trust’s advice and the scientific knowledge behind this advice.

Collate statistics, as required on areas of work within the support services team.

Assist with the services’ evaluation and impact processes.

Provide other administrative support to the team as required.

Other:

Attend and participate with external supervision sessions, managerial supervision and team and organisational meetings.

The Cleft Lip and Palate Association (CLAPA) is the national charity for people affected by cleft lip and palate in the United Kingdom. 

We are looking for a Digital Communications Coordinator to cover maternity leave and to support our busy Communications team.

The Digital Communications Coordinator is a key role within CLAPA, responsible for implementing our digital communications strategy to engage and inspire the UK cleft community. This role moves beyond content creation to take ownership of CLAPA’s digital communications across social and email platforms, ensuring online communications are strategic and data-driven. Working closely with colleagues across the organisation, this role supports the planning, delivery, and monitoring of campaigns that inform, support, and connect the cleft community in the UK. 

This is a hands-on role suited to someone with a good understanding of digital communications and a passion for community engagement. The Coordinator will manage day-to-day digital content, respond to online enquiries, and support internal teams with their communications needs. They will also play an important part in maintaining CLAPA’s brand and voice across all channels, ensuring our communications are accessible, on-brand, and effective. 

NB - We reserve the right to close applications early if we receive a high volume of strong candidates. 

Role: Digital Lead 

Location: The Royal Court Theatre, London

Contract: Full time, 1 year fixed term contract 

Salary: £34,222 (gross) per annum

The Royal Court Theatre has an exciting opportunity for someone to join the Marketing and Communications team as Digital Lead. 

The Digital Lead is a new and vital role at the Royal Court, created to shape and deliver our digital presence across all channels. You will lead our approach to digital storytelling and campaigns, alongside the Digital Content Producer, and champion innovation and accessibility in how we communicate with audiences.

This role will take ownership of the website and social media channels, ensuring our digital platforms are up to date, engaging and aligned with the organisation’s values and brand.

The successful candidate will:

• Have proven experience of managing digital platforms in a cultural or creative context 

• Have demonstrable experience of running successful social media campaigns and growing online audiences 

• Have experience producing content across a range of formats – video, image, copy and audio 

• Be a collaborative team player who is proactive, flexible and solutions orientated

Further details of the role and application link can be found on our website. If you are interested in this role, please complete an application form no later than 30th July 2024. Please address how you meet the criteria set out above within your application.

To note, your application can also be sent through in the form of a voice note, or PowerPoint presentation (no more than five slides). Should there be a more accessible format for your application to be received, please contact the recruitment inbox.

If you have any questions about the role, please contact the recruitment inbox ahead of the closing date

Digital Marketing Manager
Salary £40,000 - £43,000 per annum
Location: Hybrid – London EC1Y/Home

About MQ Mental Health Research:

MQ is the first major charity funding mental health research. By connecting scientists with supporters, together we strive to understand mental health, improve treatments and prevent mental illness.

We champion and fund world-class research to transform the lives of everyone affected by mental illness. By connecting scientists with supporters, together we strive to understand mental health, improve treatments and prevent mental illness.

About the Role:

As Digital Marketing Manager, you will be responsible for implementing MQ’s digital marketing strategy to increase supporter engagement, fundraising outcomes and brand visibility. This includes leading on digital advertising, website management, email marketing, and analytics, ensuring all digital touch points are optimised for performance, accessibility, and compliance.

This is a high-impact role that offers the opportunity to make a real difference to MQ’s marketing and fundraising efforts, and ultimately, to the future of mental health research.

Here's a summary of your key responsibilities:

• Strategically manage channels including Paid Search and Paid Social Media to optimise against and meet defined KPIs and performance metrics such as CPC, CTR, impressions, and conversions.
• Develop digital marketing strategies and leverage digital channels to accomplish campaign goals and new project campaign launches.
• Track and report performance metrics to optimise all digital campaigns for campaign success.
• Managing budgets and optimising spend to maximise reach and conversions.
• Website management, including monitoring and improving user journeys through the website, monitoring analytics platforms such as Google Analytics to understand behaviour.
• Optimise website content for Search Engine, AI and Answer Engine Optimisation.
• Manage email marketing campaigns, including planning, targeting, set-up, testing, execution, reporting and optimisation. (Mailchimp).

About You:

This role is for you if you are self-motivated and an experienced digital marketer. You'll need to have experience with Google Ads, Meta Ads and other digital advertising channels, as well as email marketing and website management.

What We're Offering You:

In return, we offer a great working experience within a friendly team. Hybrid working (in the London office Mondays and Tuesdays, with the remaining days from home). We are located near Barbican Tube.

Plus, we offer lots of generous benefits and training opportunities.

We're a Sunday Times Top Company to work for.

Benefits

• Flexible working: As a mental health charity, staff wellbeing is of paramount importance. We operate a core hours policy (10-4) to encourage flexible working and staff are mainly home based with the requirement to come into the office two days per week. A standard full-time working week is 35 hours, plus an hour for lunch breaks.
• Holidays: Annual holiday entitlement of 28 days plus bank holidays.
• Wellbeing Allowance: MQ provides an allowance of up to £1200 per annum for each employee to spend on activities that increase their wellbeing. This is paid through payroll and is taxable.
• Cycle to work scheme: An interest-free loan is available to enable employees to purchase a bike and accessories, repaid via equal deductions from the employee’s salary over 12 months.
• Employee Assistance Programme: All employees and their families have access to a 24-hour confidential advice and support line.
• Counselling: Employees have access to a number of free face-to-face sessions, via the EAP scheme.
• Pension: MQ makes contributions of 5% and employees make contributions of 3%.
• Season Ticket Loan: An interest free season ticket loan is available, repaid via equal deductions from the employee’s salary over 12 months.
• Personal Development: We value employee development and review individual training needs through our performance management system. HR also runs internal management development sessions for all staff.

We look forward to hearing from you.

Closing date: Thursday 31st July 2025
Please note, we typically start interviewing within two weeks of the job advert going live. We reserve the right to close the job before the deadline based on the volume of applications, so we encourage you to apply as soon as possible.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We believe in equality and inclusion and we welcome job applications from everyone, provided you meet the criteria for the job.

Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration and undertake a DBS check.

No agencies please.

About Walkabout Foundation

Walkabout Foundation is a non-profit organisation with a mission to restore dignity, freedom, and independence by providing wheelchairs and rehabilitation in the developing world, while also funding research to find a cure for paralysis. To date, we have impacted the lives of over 74,000 people through the distribution of over 28,000 wheelchairs in 25 countries around the world, and funded $2 million in spinal cord injury research.

Job Description

We are looking for a creative and proactive Communications & Digital Associate to join our London-based team. This is an exciting opportunity for someone with a positive attitude and a collaborative mindset to help drive our digital marketing efforts and contribute to impactful work that transforms lives.

You’ll work closely with the Director of Communications & Operations to plan and deliver digital marketing campaigns, create engaging content for social media and our website, assist with graphic design of communication materials and lead promotional outreach, including working with influencers and media contacts.

Duties & Responsibilities

The Communications & Digital Associate position holds responsibility for delivering engaging digital content and supporting Walkabout Foundation’s communications strategy across multiple platforms. The role includes campaign planning, content creation and digital platform management, with a strong focus on social media, email marketing and design. You will work closely with the Communications & Operations Director and collaborate with other departments to ensure clear, consistent, and impactful messaging.

A passion for our mission, a proactive attitude, and the ability to multitask are essential.

Experience & Skills 

• 1-3 years of experience in digital communications or marketing
• Strong writing and storytelling skills
• Experience with Adobe InDesign and Photoshop, Canva and Microsoft Office Suite
• Graphic design skills
• Social media management and content creation
• Familiarity with WordPress and Salesforce (preferred)
• The right to live and work in the UK

Challenge Events Manager

The Talent Set are delighted to partner with a wonderful health charity on a fantastic Challenge Events Manager role.

We are seeking a highly motivated, organised and experienced challenge events fundraiser to deliver a review of their sports and challenge events programme, identifying new opportunities to grow their income.

Key Responsibilities

• Review, develop and prepare plans to deliver a profitable, engaging and effective annual programme of sports, challenge and community event opportunities
• Manage the annual available sports marketing budget and contribute to annual budget planning
• Create innovative new sports and challenge events, designed to attract and retain supporters and develop plans to launch these on time and to budget
• Work with Communications and Digital teams to develop comprehensive marketing plans to promote events, secure participants and increase levels of engagement
• Manage and motivate a team to deliver campaigns and activities to agreed objectives and KPIs
• Collaborate with Development teams to cross sell and identify leads for fundraisers from other areas of fundraising
• Provide excellent stewardship and supporter experience, with pre and post event contact, to encourage repeat participation

Person Specification

• Proven experience and success in a similar role in events or sports and challenges and/or community fundraising
• Proven track record of being results-driven and working to and achieving fundraising targets
• Significant experience of developing and delivering fundraising and/or event plans
• Ability to create and implement marketing plans (online and offline) for events-related activity
• Good interpersonal skills and experience of building and developing relationships with a wide range of individuals, colleagues, event committees, and suppliers
• Highly organised and analytical, with ability to cope with competing priorities
• Experience of setting and managing budgets, developing strategies, and producing comprehensive reports

What’s on Offer

Salary: £50,000 - £52,000

How to Apply

To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity

The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

We are partnering with a grant-making charity that works at the forefront of addressing health inequalities. Through funding, influencing, and collaboration, they support community-led organisations and work to address the root causes of poor health, including poverty, discrimination, and structural injustice.

As a Digital Media and Communications Consultant, you’ll play a critical role in shaping how their story is told to the public, policymakers, corporate partners and third-sector organisations.  You’ll lead the development of a digital media and communications strategy, strengthen brand identity, and build a narrative that centres lived experience, research, and impact.

This role is pivotal to the organisation’s next chapter of influence, as it pushes health inequality further up the national agenda.

Key deliverables:

· Lead strategy development: Create and deliver a communications and digital media strategy that grows visibility, influence, and trust

· Elevate brand identity: Support work to refine the organisation’s voice, tone, and positioning.

· Amplify lived experience: Translate grassroots impact and research into compelling, values-led content that moves audiences to think and act.

What you’ll bring:

· A sharp strategic mindset and a track record of leading high-impact comms across digital, media, and public affairs

· Proven experience creating content for diverse audiences, from policymakers and corporate partners to community leaders and supporters

· A values-led approach to brand and messaging: credible, consistent, and inclusive

· Confidence in analysing performance and aligning communications with organisational goals

This is a 3-month contract (3 days/week), hybrid with a London base, starting as soon as possible.

You’ll be joining a collaborative, purpose-driven team working to transform how health inequalities are understood and addressed across the UK.

We are delighted to be supporting a UK-based charity committed to tackling health inequalities. They are currently seeking an Interim Head of Digital Media and Communications to lead their strategic communications work for a 3-month period. This is a part-time role (28 hours per week), based in London with hybrid working available.

This is a fantastic opportunity for a communications leader with a passion for social justice to shape high-impact digital engagement, media relations, and advocacy campaigns.

Key Responsibilities for this role include:

• Developing and delivering a digital media and communications strategy that amplifies the charity's voice and mission.
• Leading media engagement, including press relations, crisis communications, and public affairs.
• Overseeing digital content creation and brand management to ensure consistent, compelling messaging.
• Designing advocacy campaigns that mobilise public support and influence policy.
• Building strong external relationships across sectors, including with funded partners and stakeholders.

To be considered for this position, you should possess:

• Proven experience in strategic communications, media relations, and digital engagement.
• Strong understanding of equity, diversity, and inclusion, particularly in relation to health.
• Ability to translate complex issues into clear, persuasive messaging for diverse audiences.
• Experience managing teams, contractors, and working with senior leadership.
• Excellent stakeholder engagement and relationship-building skills.

If you're a confident communicator with a strategic mindset and a commitment to driving change, we'd love to hear from you.

Please apply below and submit your CV in Word format.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

Salary: £45,000 - £50,000
Contract: 6 months FTC, Full-time
Location: Remote or Hybrid –2 days per week in London office
Closing date: ASAP
Benefits: Generous annual leave, employee assistance programme, flexible working arrangements.  

We’re working with a fantastic international development charity to find a Digital Marketing Manager to join their team for a 6-month fixed term contract.  Reporting to the Digital Lead, you’ll lead the planning and delivery of digital marketing campaigns across paid media, search, and email.

In this role, you’ll use data-led strategies to drive supporter acquisition and optimise performance, while collaborating with internal teams and external agencies to deliver high-impact, integrated campaigns. You’ll provide strategic oversight of e-communications and audience segmentation, ensuring messages are well-timed and targeted. You’ll also manage one direct report, fostering a culture of innovation and continuous improvement.

To be successful as the Digital Marketing Manager you will need:

• Proven hands-on experience in B2C digital marketing, including paid search, social, and email.
• Strong technical knowledge of platforms like GA4, Google Ads, Meta Ads Manager, and more.
• Excellent stakeholder management and communication skills.
• A data-driven mindset with a passion for continuous improvement.

If you would like to have an informal discussion, please call Heather and quote the reference 2633HB

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

If enough applications are received the charity reserves the right to end the application period sooner.

Who we're looking for

Brilliant storyteller with confidence in their digital marketing, copywriting and PR skills. 

Changemaker who is excited about embedding and championing our new brand. 

Motivated communicator who will improve engagement with our stakeholders. 

Creative leader who enjoys a proactive and responsive environment. 

Impact and evidence champion to influence target audiences, raise awareness and garner support. 

Values-led collaborator who will build strong relationships with our team, members and strategic partners.

Our focus is on creating libraries of tomorrow with children and young people today.

We want all children and young people to feel at home at the library, to be understood, empowered and inspired. Our collaborative network is made up of member, partners and supporters. We believe in the need for safe spaces and real-life connections to support the demands of modern life. Together, we’re creating change, and you can be a part of it.

Our charity is going through a rebirth, with a new name, strategy and brand identity launching this autumn. This is a pivotal time for a passionate, skilled communicator to join our team. We’re looking for someone to bring the energy and expertise to take us into this new chapter and to new heights, maximising impact and reach. 

We are an Arts Council England Investment Principles Support Organisation. Our members are leaders in children and young people’s public libraries and schools library services (SLS). 

What’s important to us needs to be important to you too. We want to focus on impact, to work openly, to collaborate with and learn from others, to take the time to care for ourselves and each other, and to have fun together. We want to build an environmentally sustainable charity, and we want to be celebrated as an inclusion changemaker in the sector. 

Experience as a communications professional is essential and you’ll be energised by the opportunity to: 

• Raise our profile higher within the sector. 

• Raise awareness of the range of activities and impacts libraries deliver for children and young people through research, evidence and compelling communication. 

• Develop, manage and deliver targeted advocacy for public libraries and schools library services. 

• Maintain and cultivate proactive relationships with advocacy and influencing partners to ensure children and young people are always represented in national policy discussions. 

• Embed and champion a strong brand, which supports our members and resonates with new stakeholders to ensure we are the ‘go to partner’ for children and young people’s libraries. 

• Maximise our use of existing and new research and data to evidence the impact of library services for children and young people’s and schools library services. 

• Promote the sector-leading work of our charity, grow our membership and develop new and innovative ways to increase our reach and engagement. 

• Develop a strong case for support to attract new funders and supporters. 

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll endeavour to be as accommodating as possible. If you would like to discuss specific requirements, please get in touch.

Further information including the role description and application form is available on our website.

Role Overview:
The Talent Set is thrilled to be working with a leading charity as they look for a Digital Channels Manager. This exciting opportunity is for a highly skilled and experienced professional to join their marketing and digital team, responsible for the development, management, and continuous enhancement of their corporate digital channels to maximize efficiencies and drive business objectives.

Key Responsibilities:

• Develop, manage, and continuously enhance the charity's corporate digital channels
• Lead efforts to conceptualize, build, and implement new digital products
• Establish digital product development processes
• Foster a collaborative and innovative culture within the team
• Maximize web and SEO performance and measure the effectiveness of digital performance through a data-driven approach
• Provide both proactive and reactive web support and digital expertise across departments
• Lead on ensuring digital safeguarding processes and protocols are embedded where appropriate and delivered

Person Specification:

• Proven experience in editing and publishing website content, using DTP software, and HTML, CSS, SEO, and UX design
• Excellent knowledge of Content Management strategy and data-driven decision making
• Strong analytical skills and ability to gather audience insight
• Experience in project management, team leadership, and budget management
• Strong communication and interpersonal skills, with the ability to work with senior management and colleagues at all levels
• Ability to work sympathetically and appropriately with those with lived experience.

What's on Offer:

• Competitive salary of £40,000 to £45,000 and other benefits.
• Opportunity to work for a leading charity making a real difference.
• Flexible working arrangements, including remote working and flexible hour
• Valuable pension benefits and access to employee assistance programs.
• Ongoing training and development opportunities to support your career growth.

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button (please do not apply via email).

We aim to get back to all successful candidates within 72 working hours. Please note you must live and have the right to work in the UK, sponsorship cannot be offered.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies

Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.