Digital communication officer jobs

As an Individual Giving Manager, your role will have overall responsibility for the operational delivery of the Individual Giving strategy. You will use proven fundraising techniques across print and digital to grow and diversify our programme, engaging with both new and existing audiences to support our work with children with brain injury and neurodisability.

You will also be responsible for developing and implementing legacy marketing plans, utilising channels including direct marketing, digital and events. Alongside this, your role will focus on our mid value programme, producing and developing campaigns and stewardship plans aimed specifically for this audience.

The Individual Giving team are a small and ambitious team who sit within Public Fundraising and form part of a wider Fundraising and Communications directorate. The team is responsible for generating around £1m in income a year, through recruiting new donors and building relationships with existing donors, including legacies and mid value supporters. We have ambitious plans for growth and, as part of a supporter marketing remit, are developing more holistic relationships with our supporter base.

Reporting to the Senior Individual Giving Manager, you will take overall responsibility for planning, managing and delivering innovative and impactful supporter campaigns across a range of channels. With the ability to resolve everyday challenges and obstacles independently, you will be expected to deliver a range of Direct Marketing fundraising campaigns through the full creative process, from briefing to concept, through to final delivery, as well as reviewing results and making recommendations. You will also be responsible for developing and implementing legacy marketing plans, utilising channels including direct marketing, digital and events. Alongside this, your role will focus on our mid value programme and producing and developing campaigns and stewardship plans aimed specifically for this audience.

Interview Date: 17 December 2025

Duties and Responsibilities:

Campaign project management:

• Plan, manage and deliver innovative and impactful supporter campaigns across a range of channels, including donor development, supporter acquisition and prize led fundraising activities.
• Support the Senior Individual Giving Manager in the setting of budgets and achieve income targets outlined in annual plans.
• Produce, take ownership of and implement medium to long-term product strategies for elements of the development and/or acquisition programmes – delivering all associated campaign activities, assessing the performance of each product against response and income targets, and managing these on an ongoing basis in order to meet or exceed targets.
• Produce clear and succinct briefs to agencies, suppliers and internal stakeholders.
• Use marketing judgement to proof, edit and develop compelling creative, and make sound decisions on proposals and testing plans.
• Work closely with the Data Manager, as well as Supporter Care, Communications, Events and Partnerships Fundraising to successfully deliver campaigns and evaluations.
• Continually test and learn across campaigns to improve performance, consistently looking to improve ROI and lifetime value across the programme.
• Manage contract and campaign agreements with external agencies, ensuring activities are delivered in a compliant way, adhering to GDPR and fundraising regulation including the Code of Fundraising Practice.

Management of supporter journeys:

• Develop effective welcome and supporter journeys, to help minimise attrition and increase the average lifetime value of donors.
• Ensure that new supporters are thanked and welcomed appropriately, with an emphasis on testing early-stage engagement.
• Support the creation and testing of an integrated supporter journey programme that is segment and channel based, in collaboration with colleagues across the wider Fundraising department.

Reporting and analysis:

• Closely monitor campaign results and provide updates on performance.
• Produce post-campaign analysis reports.
• Work with the Data Manager to develop and update existing reporting mechanisms.
• Make recommendations to improve the performance of future campaigns based on evidence and data.

Legacy marketing and administration:

• Develop and implement legacy marketing plans utilising channels including direct marketing, digital and events.
• Liaise with the wider Public Fundraising team to brief speakers and identify new speakers or ‘Legacy Ambassadors’ to help promote legacy fundraising at key events.
• Build one to one relationships with potential legacy donors, including taking them on tours of The Children’s Trust to showcase our service provision.
• Management of legacy administration including liaison with solicitors, executors, other charities (who are benefitting from the same estate) and family members.

Mid value programme:

• Work with Senior Individual Giving Manager to develop and implement the mid value donor fundraising strategy.
• Build and steward relationships with our mid value donors, developing relationships which inspire donors and supports them towards making significant gifts to The Children’s Trust and encourages long-term support.
• Identify and develop mid value prospects, as well as potential major donor prospects from within the mid value cohort for stewardship by the Philanthropy team.
• Collaborate with colleagues to build appropriate supporter journeys for mid value prospects and donors.
• Consider innovative ways of engaging mid value donors and prospects, such as targeted communications and events.

Developing insight, product development, competitor analysis and industry  perspective:

• Use existing research and insight, and where appropriate, undertake and commission new projects to derive new / further insight and analysis.
• Identify, research and develop new products, creative ideas and fundraising initiatives.
• Keep up to date with industry developments and act upon direct and digital marketing trends and statistics.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

The Supporter-led Fundraising (SLF) Department at Alzheimer’s Research UK (ARUK) is responsible for mass fundraising, enabling individuals, communities and companies to support ARUK through their own talents and passions. As well as driving registrations and income through third party, virtual and mass participation events and managing these relationships to maximise income.

The Online Fundraising Team is key to the success of SLF as they work across Regional, Sporting Events, Marketing and Corporate teams to drive a future focussed department, exploring new technologies, audiences and opportunities for ARUK, testing the potential of these and advising other teams on how to capitalise on these.

The role of Online Fundraising Manager will work with the Senior Central Fundraising Manager to identify the strategy for the team, lead fundraising campaigns, and develop new propositions and ways of working for the team, department and wider organisation. This role will line manage two Online Fundraising Team Officers and one Online Fundraising Executive to support SLF in delivering our strategy and meet our departmental annual income target.

You will work closely with the Marketing and Supporter Engagement Team, Regional Fundraising Team, Corporate Team, Celebrity Team and Digital Team to ensure we are identifying and partaking in the latest, most relevant and time-worthy online fundraising campaigns to ensure maximum income generation for SLF and Alzheimer’s Research UK.

This is a 12-month fixed term contract to cover a period of maternity leave.

 

Key Responsibilities:

Line Management

· Recruitment, induction, training and ongoing line management of the Online Fundraising Team (OFT); providing direction and support to drive their success to ensure a highly motivated team, equipped to deliver the operational plan and support in reaching SLF’s targets.

· Conduct monthly one-to-ones, quarterly reviews and annual appraisals to ensure high performance and development within the team.

· Responsible for workload distribution among the OFT, ensuring focus on income generation, community engagement and operational priorities.

· Support, encourage and motivate the OFT to hit financial and non-financial targets and to work collaboratively across SLF and the wider charity.

· Responsible for inputting and translating the Team Strategy, executing operational plans and for the operational performance of the team.

· Ensure OFT is fully trained and are competent representatives of ARUK.

Digital Fundraising & Online Communities

· Support and coach the team to generate fundraising through online communities, including Facebook challenges, cryptocurrencies, streaming channels and new tech. You will provide guidance on content, stewardship, and conversion.

· Lead the Facebook Challenge strategy and translate this for all stakeholders. Bringing all relevant teams together to ensure the Challenges are reaching the right audiences, supporters are stewarded appropriately, and the opportunities of these events are maximised.

· Responsibility for managing and delivering c£500k from Facebook challenges p.a

· Develop and oversee strategies for crypto and streaming fundraising, identifying opportunities within Web3 communities and streaming ecosystems.

· Ownership of relationship with external agencies, holding regular check ins and ensuring the skill levels across the team of third-party systems.

· Monitor trends, campaign performance, and supporter behaviour to inform strategy adjustments and post-event improvements.

· Build relationships with other third sector organisations to share ideas, successes and concerns to build robust fundraising challenges and develop direction for new opportunities.

· Lead the creation of a Streaming New Product Development pipeline to test innovative fundraising approaches with content creators and streaming communities.

· Ensure the team effectively engages online communities to amplify ARUK activity and maximises supporter participation.

· Work with internal teams to ensure consistent supporter engagement and stewardship across all online platforms.

New Audiences & Partnerships

· Lead and oversee the development of partnerships with crypto/blockchain companies, gaming developers, industry events, and other relevant networks to expand supporter reach.

· Maximise fundraising opportunities through third-party collaborations and emerging digital channels.

· Work closely with the Celebrity Team to identify potential content creator fundraisers and ensure they are stewarded appropriately.

· Responsible for developing Online Fundraising Corporate strategy, providing guidance to team for developing corporate pipeline, building partnerships and maximising relationships.

· Work with Digital team to identify new potential fundraising platforms and digital methods of fundraising.

Team Management

· Attend relevant sector-wide meetings to understand latest trends to inform strategy and direction of team.

· Undertake evaluation of income area, considering contribution, ROI and long-term potential.

· Stay abreast of competitor activity, particularly in designated areas, to inform strategy.

· Develop a full understanding of ARUK systems including data, finance and compliance in order to support the team in creating well informed processes and use of systems.

· Champion the Online Fundraising Team across SLF and ARUK, sharing knowledge and education teams on the opportunities available.

· Upskill the OFT and team development, with focus on corporate applications and content creator proposals.

· Upskill internal teams (e.g. fundraising, corporate, philanthropy) to embed cryptocurrency and digital fundraising into everyday supporter interactions.

 

What we are looking for:

· Relationship management experience

· Project management experience

· Experience in fundraising strategy development and delivery.

· Understanding of social media and online platforms

· Line management experience, particularly experience managing a team

· Proven track record of meeting or exceeding financial and non-financial targets.

· Good practice and understanding of GDPR and compliance.

· Experience in creating supporter journeys

· Adept at utilising data strategically for decision-making and achieving organisational goals and using analytics to identify trends and optimise donor engagement.

· Strong financial management and budgeting skills.

· Excellent communication skills, both verbal and written

· Ability to manage a busy and varied workload

· Excellent organisational skills

· Great attention to detail

· A positive and contagious enthusiasm to learn and spot potential

· Skilled at building excellent relationships with internal and external stakeholders.

· An approachable team player who is always seeking opportunities for collaboration

· Effective account, people and performance management skills

· Flexibility to work unsociable hours

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £43,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 7th December 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.

We were also listed in the prestigious Best Companies lists:

· 18th in the 100 Best Large Companies to Work For in the UK.

· 10th in the 50 Best Companies to Work For in the East of England.

· 2nd in the 30 Best Companies to Work For in the Charity Sector.

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

Are you a Product Development Manager looking to make a significant and critical impact?

The Royal College of Radiologists are looking for a Learning Programmes Development Manager to lead the design, development, Go To Market planning and launch of new short courses. In this role you’ll drive horizon scanning and ideation, lead cross-functional teams, and shape our portfolio to meet both educational and commercial goals.

RCR Learning supports the professional development of clinical radiologists and oncologists throughout their careers. We design and deliver  innovative learning programmes that respond to the real challenges of clinical practice. Our portfolio includes in-person, live online and blended courses alongside lecture series and conferences and we’re ambitious to grow.
In this is strategic, hands-on role you’ll shape our portfolio, drive innovation, and deliver high-impact education that improves patient care.

What you’ll do: 

• Own and manage the new product development (NPD) process for live and blended learning programmes. 
• Lead the end-to-end design, development and pilot delivery of CPD courses and other learning programmes.
• Lead go to market (GTM) planning and execution for new and re-launched learning programmes to achieve RCR Learning’s commercial targets.
• Plan, undertake and synthesise market research and user testing activities to ensure new products are innovative, meet market demand and are financially viable.
• Lead reviews and redevelopment of existing short courses, ensuring products evolve to meet learners’ needs and market changes.

What you’ll need: 

• Proven success in developing programmes which blend educational rigour with industry/market relevance.
• Strong experience in learning design, product development and GTM planning.
• Commercial acumen and a user-focused mindset.
• Excellent communication and stakeholder management skills.
• Ability to lead and inspire cross-functional teams.

You’ll be part of a passionate, collaborative team committed to improving patient care through education. We offer a supportive environment, opportunities for professional growth, and the chance to make a real impact in the medical education space.

If you bring experience in product development, learning design for mid-career professionals and a commercial outlook, we’d love to hear from you.

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

This is an exciting role in a unique organisation.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 100 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible.

This is a full time and fixed term contract until 1 May 2027.

We’re looking for a creative communications professional ready to lead a team focussed on making impact for our members. Students’ Union UCL is at the centre of students’ education, creating an environment where our members can develop, learn, and have fun. As Communications Manager, you’ll lead our communications strategy across digital, editorial, and internal channels. You’ll shape our brand voice, ensure our messaging resonates with students and staff, and craft a positive image of our organisation. From podcasts and videos to impact reports and internal culture-building, you’ll be at the heart of how we tell our story.

DATA, IMPACT AND EVALUATION OFFICER

Early applications are encouraged - we may conduct interviews as suitable candidates apply and we're ready to hire if we find the right person before the job ad closes.

About the role 

We’re looking for someone who can help Likewise understand, evidence and communicate the difference our work makes — for people, for our community, and for the wider system we’re part of.

The Data, Impact and Evaluation Officer will hold and develop our monitoring and evaluation functions, ensuring they reflect the relational nature of our work. Understanding our data, demonstrating our impact, and telling our story in a compelling way are central to our organisation’s strategy going forward. Whether that’s about generating the income to do our work, making sure more people can access our services, or reporting to funders on the social impact of their investment, this role plays a vital part in ensuring our story is well evidenced, well told and widely understood.

This role combines technical ability in data, reporting and evaluation with relational and strategic strengths in collaboration and influence. You’ll work closely with Service Leads, our Fundraising Manager, Wellbeing Support Workers and Volunteers to ensure that data is rigorously collected, recorded, analysed and interrogated. Where you spot gaps in our systems and processes, you’ll lead on designing and implementing solutions.

You’ll also act as Likewise’s lead for GDPR and data protection, ensuring we handle all information ethically, safely and in line with our values.You’ll also act as Likewise’s lead for GDPR and data protection, ensuring we handle all information ethically, safely and in line with our values. 

Key responsibilities 

1. Data and systems 

• Review Likewise’s current data systems and processes and build an understanding of our current strengths, challenges and opportunities for improvement. 

• Establish and manage user-friendly, intuitive data collection processes that reflect the realities of our frontline work. 

• Ensure the quality, consistency and completeness of data across services, supporting accurate reporting and insight. 

• Maintain and develop Likewise’s monitoring and evaluation framework, ensuring alignment with organisational priorities and funder requirements. 

• Lead on the improvement of digital systems (e.g. CRM, data dashboards) to make data easier to use and learn from. 

• Lead on GDPR and data protection, including overseeing data management and storage practices, coordinating team training and acting as first point of contact for any data protection 

2. Analysis and reporting (supporting fundraising and contracts) 

• Work with the Fundraising and Communications Manager to generate robust evidence and stories for funding bids and reports. 

• Provide accurate, insightful data to demonstrate need, reach and outcomes for current and prospective funders. 

• Contribute to reporting cycles and project monitoring for grants and commissioned work. 

• Help identify and articulate trends or insights that strengthen our funding cases and future proposals. 

3. Demonstrate and evidence impact 

• Analyse quantitative and qualitative data to show outcomes, learning and social impact. 

• Produce clear, engaging reports and summaries for internal learning and external audiences. 

• Develop or refine theories of change and outcome measures that capture relational and person-centred change. 

• Draw on wider research and evidence to contextualise and strengthen our impact story. 

4. Stories and case studies 

• Build engagement and understanding across the team in the how and why of data and story collection — fostering curiosity, ownership and care. 

• Work with staff, students and volunteers to collect stories, vignettes and quotes that bring our work to life. 

• Collaborate with the Fundraising and Communications Manager to share stories in accessible, ethical and creative ways — through reports, social media or campaigns. 

5. Support service improvement and learning 

• Help teams use data and feedback to reflect, learn and adapt — making learning relevant and motivating. 

• Provide practical training and tools to build confidence and data literacy across teams. 

• Support Directors and Leads to interpret learning and feed insights into service design and development. 

Onboarding and immersion 

• Spend time in the early weeks embedded in our work — shadowing staff, students and volunteers across our 1-1 and community activities. 

• Use this experience to ground frameworks, reporting and data practices in the lived reality of our work. 

About you 

We’re looking for someone who combines curiosity and rigour — someone who can handle data confidently, but also cares about the human story behind it.

You’ll thrive at Likewise if you are self-motivated and adaptable. You’ll need to be comfortable with uncertainty, autonomy, and enjoy working in an environment that’s collaborative and ever-evolving. You may find it harder here if you prefer fixed structures, clear hierarchies or rigid processes — the way we work asks for flexibility, shared responsibility and mutual accountability.

Essential 

• Experience in monitoring, evaluation, data or research within a charity, public sector or community setting. 

• Experience working with CRM or case management systems. 

• Strong analytical skills (quantitative and qualitative) and confidence with tools such as Excel or Power BI. 

• Ability to design or refine data collection frameworks and indicators. 

• Excellent written communication, able to translate data into compelling insight and learning. 

• Strong relationship-building and influencing skills, with the ability to collaborate across teams. 

• Organised and self-motivated, with attention to detail and follow-through. 

• Reflective and values-driven, comfortable with complexity and nuance. 

Desirable 

• Understanding of relational or trauma-informed approaches to care and support. 

• Experience in the mental health, social care or community sector. 

• Experience supporting organisational learning or delivering training. 

• Qualification in social research, data science, or a related field. 

A permanent position has arisen in our friendly and fast-moving Public Affairs and Campaigns team. The role will support Alzheimer’s Research UK to seize opportunities for improving the political environment for dementia research, treatment and prevention and increase our impact with government and in parliament.

The role will work closely with colleagues in policy and campaigns to develop opportunities for influencing decision-makers and make breakthroughs possible by promoting our key policy asks. You will engage with stakeholders across parliament, government and the wider sector to support the growth of Alzheimer’s Research UK’s influence and ultimately address the harm and heartbreak caused by dementia.

This is a creative directorate, and our Policy, Public Affairs and Campaigns teams are focused on developing solutions to critical and complex issues. You will have opportunities to work on projects and initiatives that take the charity in exciting new directions. The role is likely to include regular work in Westminster, Whitehall and elsewhere in the UK.

 

Key Responsibilities:

 Public Affairs:

· Develop and deliver influencing plans to secure our key policy asks on dementia research, treatment and prevention.

· Work with colleagues to develop and deliver proactive and reactive parliamentary activity to grow ARUK’s network of engaged, informed and supportive political stakeholders.

· Work across the policy and public affairs team to assist in developing tailored briefings and materials to further ARUK’s policy and public affairs ambitions.

· Keep abreast of the dementia research and political environments and use political intelligence and insight to help inform the team’s work and direction.

· Provide analysis and insight on relevant legislation and policy guidance to help further and inform ARUK’s policy and public affairs work.

· Prepare parliamentary briefings, develop submissions for parliamentary questions and other opportunities presented through the parliamentary system.

· Lead on gathering information to measure our public affairs impact and report regularly, including across the organisation and up to Directors.

Campaigns and awareness raising

· Work with the policy, public affairs, campaigns, research and communications teams to help deliver public affairs campaigns and campaign messaging focused on ARUK policy objectives and help shape these messages for a political audience.

· Work with the communications and digital teams to help develop digital public affairs opportunities.

Event and meeting management

· Planning and coordinating parliamentary events focused around ARUK key policy and public affairs objectives.

· Represent ARUK at parliamentary and other events and conferences, including national party conferences.

· Co-ordinate and attend meetings with parliamentarians and stakeholders alongside senior staff and to provide briefings for staff and take follow-up actions.

· Liaise with colleagues, scientists, supporters and stakeholders at all levels.

What we are looking for:

· Educated to degree level or equivalent level of experience

· Experience of working with parliamentarians

· Knowledge of the UK political system and an interest in politics, public affairs and campaigning

· Experience of building positive relationships with decision-makers, influencers or supporters

· Excellent personal communication skills with the ability to communicate persuasively with people at all levels

· Ability to write professionally and adapt communications for different audiences

· Ability to work with a high level of accuracy and attention to detail

· Good organisational skills and the ability to prioritise workload

· IT literate with knowledge of Microsoft Office

· Commitment to ARUK’s vision, mission and values

· Professional and hard-working team player

· Ability to use own initiative with a proactive and problem-solving attitude

Willingness to work outside of regular office hours and overtime during busy spells

Additional Information:

Ways of working:

Agile - As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £30,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 30th November 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

Head of External Engagement

Clergy Support Trust is an organisation which “punches above its weight”, in terms both of the help provided to hardworking clergy households, and the influence we seek to have on Church culture. We are looking for an experienced communications professional, able to lead a broad function encompassing all aspects of our external engagement: media engagement, strategic communications, events and fundraising, so we are looking for someone with strong experience across these areas.

As member of the Senior Leadership Team, the Head of External Engagement will be joining the leading Anglican wellbeing charity, supporting thousands of households each year, as we embark on a new strategic period (2026-30) and at a pivotal point in our mission.

Key responsibilities include:

• To lead, manage and report on the work of the External Engagement team.

• To design and deliver communications relating to the charity’s 2026-28 Strategy, ensuring appropriate, informative content for colleagues, applicants, supporters, partners and stakeholders.

• To oversee delivery of our first ever Fundraising Strategy.

• To be the charity’s principal Press Officer, and to support the Chief Executive

• as the charity’s principal spokesperson.

• To oversee the charity’s growing programme of events.

If you have significant experience in a comparable role, with exceptional writing skills and an excellent understanding of strategic communications together with previous team and budget management experience, we would love to hear from you!

We are looking for a creative, driven, compassionate, Communications Lead to develop, lead, and implement an integrated communications strategy that supports our ambition to double the number of adults learning to read with Read Easy UK by the end of our current strategy.

As a strong communications generalist, with strategic and operational expertise, the Communications Lead will work closely with employees, volunteers and other key stakeholders to strengthen the charity’s national brand and position. This role covers all aspects of communications including media relations, digital communications, brand communications, stakeholder and internal communications.

The post holder will shape and deliver communications activity that inspires, informs, and engages our key audiences, including volunteers, potential Readers, funders, the media, and partners across the UK.

The successful candidate will be strategic and agile and will enjoy shaping strategy alongside delivering communications activity. This is a standalone role, leading and delivering internal and external communications for the organisation in collaboration with other key partners.

Location: Fully Remote/Home-based with very occasional travel to regional groups as required and for up to 3 team meetings per annum (currently held in Birmingham).

Reports to: Read Easy UK CEO.

Line Management: Volunteers and freelancers, and potential for future employees.

Start date: January 2026 (or sooner).

Salary & Benefits 

• Salary: Up to £15,200 - £22,800 depending on hours (Up to £38k FTE).
• 25 days holiday plus bank holidays and Christmas closing and 2 days volunteering leave – pro-rata for part time roles.
• Company sick pay to financially support you when you are unwell (above statutory upon completion of probationary period). 
• Support when extending your family – company parental and adoption pay (above statutory after 12 months service) 

• Access to RewardHub – which gives retail discounts and has a ‘Wellbeing Centre’ with tools, tips, recipes, workout videos and guides which will help you to reach your own wellbeing goals.

• Training and Development opportunities and resources – we are developing plans in this area to enhance employee experience and opportunity

• A collaborative, creative and inspiring working environment full of committed and passionate employees and inspirational volunteers 

We strive to ensure our recruitment practices are fair, open, easy to access and as inclusive as possible. We aim to recruit a team which broadly reflect the local communities which we serve; to work with and learn from each other to continually improve the service we deliver to our Readers. Our Equality, Diversity & Inclusion Group is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive. We welcome you to apply and be your authentic self.

When applying for a job with us, if an applicant has a disability covered by the definition outlined within the Equality Act 2010 and can show that they meet the ‘essential criteria’ described in the person specification for the role being applied for, they are guaranteed an interview for the job for which they are applying through our Disability Confident scheme.

If you need any support with your application or have any questions in advance of an application, please do contact us. 

Please download the applicant pack for full job description and person specification and for details on how to apply.

The closing date to apply for this opportunity is Sunday 30 Nov 2025 (11.59PM).

Should you be shortlisted, the first round of interviews will take place online on Tuesday 2nd December 2025.

We anticipate a second round of interviews on the afternoon of Wednesday 10th December 2025.

Terms: 30 hours per week / 0.8 FTE, 4 days per week; two year contract with possibility for extension

Salary: £41,200 - £56,650

Location: Remote working and quarterly in-person team away days.

Start Date: 5th January 2025

Line Manager: Executive Director

Please note that you must have the right to work in the UK. 

Closing Date: 14 December 2025

About BASIC

BASIC is an independent, non-profit think tank working to safeguard humanity and Earth's ecosystem from nuclear risks and interconnected security threats, for generations to come. Our vision is for a global security consensus founded on multilateralism, the recognition of the indivisibility of security, adherence to Earth's planetary boundaries, and consideration of future generations.

For nearly 40 years, we have built a global reputation for groundbreaking dialogue and incisive thought leadership to strengthen international peace and security. We are an intellectually and culturally diverse team of 20 expert-practitioners with deep institutional experience, headquartered in London with additional presences in Berlin and Rome. We are independent, receive no core funding from any state, and our project work is funded transparently.

BASIC's approach to resolving contemporary nuclear dynamics is centred on dialogue as both a practice and a philosophy. We interpret dialogue broadly, recognising that meaningful engagement takes many forms: from facilitating direct strategic conversations between adversaries grounded in conflict resolution principles, to developing networks and diplomatic initiatives that build consensus around shared objectives, to shaping the intellectual foundations of policy discourse through rigorous research and thought leadership.

BASIC is a fast-paced and rewarding environment with an exceptionally positive and inclusive team culture. We have experienced rapid growth over the past decade and are well-suited to people who are motivated by our mission, able to work at a sustained pace, keen to develop professionally, and enjoy being part of a collaborative team working on consequential issues.

What We Offer

• Competitive salary with room for growth

• 30 days annual leave (pro rata), plus bank holidays and closure days over the December festive period

• Employer pension contributions of 5% (above the national minimum)

• Flexible working arrangements, with set days (Wednesdays required) but flexibility on hours

• Remote working with option to use co-working space

• 1-2 all-staff in-person team away day per year, as well as other in-person working opportunities

• Opportunities for professional growth and development

• Excellent team culture built on respect, openness, and inclusion

The Role

BASIC is seeking an experienced and strategic Communications Manager to lead and implement effective communication strategies that amplify our mission, enhance our brand identity, and strengthen engagement with key audiences. The ideal candidate will have exceptional written and verbal communication skills, a proactive approach to storytelling, and the ability to collaborate across the organisation to ensure clear, consistent, and impactful messaging.

Reporting to the Executive Director, the Communications Manager will play a central role in shaping BASIC’s external presence, working across programmes to craft compelling narratives for social media, the website, and other digital platforms, as well as press contacts.

The Communications Manager will be the point of contact for all communication activity and will be responsible for setting the strategy and communicating this to the team. As an organisation, BASIC is keen to develop brand identity, particularly amongst our programmes and the Communications Manager will be instrumental in developing this work. 

Key Responsibilities

Organisational Communications & Strategy

• Develop and implement a comprehensive communications strategy aligned with BASIC’s mission and objectives including a strong link to impact.

• Lead the evolution of our social media strategy, ensuring increased engagement and impact.

• Develop and implement strategic online communication plans to enhance BASIC’s digital presence, ensuring consistent and engaging messaging across all platforms.

• Oversee BASIC’s branding and identity development, ensuring consistency across programmes and platforms. This includes: organisational brand asset, image, review and refresh.

• Act as BASIC’s press officer, managing media engagement, journalistic contacts, and public relations.

• Plan and execute BASIC’s website redevelopment strategy, including better functionality for fundraising efforts and overseeing all aspects of website content/management.

• Draft, edit, and manage organisational newsletters using MailChimp/MailerLite, ensuring clear, engaging, and audience-focused content that aligns with BASIC’s communications strategy.

• Provide communications training to staff, fostering a culture of shared responsibility for communications.

• Create promotional materials to advance BASIC’s initiatives.

• Strengthen BASIC’s internal and external communications, ensuring alignment with key stakeholders.

Programme Responsibilities

• Develop and execute tailored communications plans for specific programmes, ensuring alignment with organisational goals and effective audience engagement.

• Collaborate with programme teams to create and distribute engaging content that highlights programme achievements and key messages

• Work with programme teams to define the strategy, vision and purpose of newsletters

• Coordinate programme events (virtual and in-person), in terms of communications outreach to increase visibility and structuring of success stories

• Support the creation of digital content (social media posts, website updates, videos, etc.) to promote programme activities and initiatives

• Assist with publishing programme reports including proofing and providing guidance for branding and imagery 

• Provide communications support for programme fundraising activities

• Monitor and analyse communications impact across programmes, using feedback and data to suggest improvements and ensure messaging is reaching the right audiences

• Help to manage relationships with key stakeholders for each programme by ensuring ongoing engagement and support for programme objectives

• Ensure consistent branding and messaging across all programme communications to maintain coherence with the organisation's overall identity

Person Specification:

Essential:

• Bachelor's or Master's degree in a relevant field (e.g., Marketing, Education, Business, Fundraising)
• 8+ years of working in a communications role
• Knowledge of global security or related issues with linkage to UK policy
• Proven experience in developing and implementing communication strategies aligned with organisational goals and objectives
• Exceptional verbal and written communication skills, with the ability to craft clear, compelling messages
• Ability to generate innovative ideas and content that engage target audiences and enhance brand visibility
• Strong networking and stakeholder engagement skills
• Experience in monitoring and evaluating communication impact through media coverage, engagement metrics, and analytics. Ability to evaluate the effectiveness of strategies and identify areas for improvement.
• Strong collaborative skills with the ability to work effectively across teams to ensure consistent messaging and brand representation.
• Keen eye for detail with a commitment to accuracy and quality in all communications materials

Desirable:

• Experience in crisis communications, including drafting statements and managing sensitive issues.

Why Join BASIC?

This is an exciting opportunity to shape the communications strategy of a respected international security think tank. If you are a creative, strategic, and proactive communicator who thrives in a collaborative environment, we’d love to hear from you.

We're an award winning charity running local learning centres based in the heart of the communities we serve. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation, our staff team is helping 56,000 young people each year at its 44 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.

We are looking for a Fundraising Officer (University Partnerships) to join our exceptional, talented and successful fundraising team, all of whom have a genuine passion and enthusiasm for our mission to support young people achieve their ambitions.

As part of the university partnerships team, you will be working with our network of university supporters who are crucial funding and operational partners of the charity. You will play a key and varied role in supporting these partnerships. Your work with the team will include: preparing individual reports demonstrating the impact of our work for each university partner, coordinating with university development teams fundraising for our centres, helping to organise our annual university network conference and organising, attending and following up actions from meetings with senior university contacts.

The role at a glance

Contract: 

Permanent, full-time

Start date: 

January 2026

Working Hours:

09.00 - 17.30
We are an organisation with team members at different stages of their career, including many in their first roles: We are committed to nurturing talent and providing a developmental culture for all. Our team works in-person 4 days per week (or 3 days for a 0.8 FTE staff member) with 1 day working from home. 

Location:

This role will be based at our Head Office in London. The role will require frequent travel both within London and regionally. 

Salary:

£30,950 (inclusive of London contribution of £2,700)

Annual Leave:

Full-time staff entitlement, pro-rated for part-time staff: 33 days (inc bank & public holidays) + 3 closure days (two in December and one in July) + additional length of service entitlement (one day per year of service, up to 5 days)

Staff Benefits

• Employer pension contributions of 6% (and up to 8% after two years)
• Year round ‘early finish’ Fridays at 4.30pm
• Summer working hours (finish at 1pm on Fridays for six weeks in the summer), pro-rated for staff joining after January in the same year
• Employee Assistance Programme including access to wellbeing and legal support
• Life Assurance scheme with Aviva including SmartHealth service with access to 24/7 online GP appointments
• Interest-free new starter loans of up to £1,000
• Cycle to Work Scheme and Travelcard Loan Scheme
• Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
• Staff in FOCUS – rewards, competitions and prizes across the year

Application deadline - 9am Monday 8th December 2025

Selection Day (in-person) - Tuesday 16th December 2025. Please ensure that you are available on this date.

The Role
We are looking for a Monitoring & Evaluation Officer to support our colleagues to understand their programmes, embed good measurement practices, and generate actionable insights for improvement. The role sites in the Understand chapter which consists of data analysts, researchers, and evaluators. We are data, evidence, and insight-driven. 
 
What you'll do

• Guide and advise colleagues to help increase awareness of the importance of good monitoring and evaluation.
• Collaborate with staff across the charity to support them to create or improve programme monitoring and evaluation.
• Use your expertise to contribute to how we understand National Deaf Children's Society's impact.
• Transform data into communicable and actionable insight.
• Work closely with Understand chapter colleagues to share skills and support mutual development.

 
What you'll need

• Excellent skills and experience in research & evaluation design, data collection, data analysis and visualisation, and producing insights.
• Understanding that working in insight generation in the third sector can be a balance between robustness and pragmatism.
• Ability to work proactively and independently.
• Great communication skills.
• Strong digital skills and a sound understanding of Agile values & principles.
• A criminal record check / DBS disclosure (if offered the position) - this is done in the contracting stage.

What you'll get

• Home-based working with flexible hours.
• 25 days holiday - plus an additional 3 days at Christmas (& bank holidays).
• Pension (5.5% employer contribution).
• Healthcare Cashplan.
• Annual performance-based salary increase.
• Employee Assistance & Wellbeing Programmes.

 
What we do 
The National Deaf Children's Society are the leading charity for deaf children. We give expert support on childhood deafness, raise awareness and campaign for deaf children's rights, so they have the same opportunities as everyone else.

Disability Confidence 
We are a Disability Confident Employer and committed to offering interviews to candidates who request to be considered under the disability confident scheme and meet the minimum requirements of the person specification. Please contact us at [email protected] with any accessibility or reasonable adjustment enquiries.
 
The National Deaf Children’s Society is a registered charity in England and Wales no. 1016532 and in Scotland no. SC040779.

Anaphylaxis UK is seeking our next Chief Executive Officer. This is an opportunity to lead the UK’s only charity dedicated solely to people at risk of anaphylaxis, taking forward its mission at an exciting moment of development and growth.

About Us

Anaphylaxis UK is the UK’s leading charity supporting individuals, families and carers living with serious allergies and anaphylaxis. For over 30 years we have provided evidence-based information, training and advocacy to improve safety, inclusion and quality of life for people at risk of severe allergic reactions. Our services include a dedicated helpline, the AllergyWise® training portfolio (including the Safer Schools Programme), accredited factsheets, an expanding digital offer and partnerships with healthcare, research and industry partners. We champion research, influence policy and work directly with schools, businesses and healthcare settings to reduce risk and anxiety for people with allergies.

The Role

As Chief Executive Officer you will be the senior officer responsible for the strategic leadership, operational management, financial stewardship and external representation of Anaphylaxis UK. You will lead delivery of the charity’s strategic ambitions, grow and diversify income, and work collaboratively with a committed small staff team and an active Board of Trustees.

Key responsibilities

• Lead strategy delivery, balancing service quality and financial sustainability.

• Oversee governance, reporting, budgeting, risk and regulatory compliance.

• Grow and diversify income to strengthen financial resilience.

• Provide ethical leadership, manage senior staff and build an inclusive culture.

• Develop strategic partnerships and act as public representative.

• Deliver high-quality services and drive digital innovation.

Key details

• Job title: Chief Executive Officer

• Salary: £70,000–£75,000 per annum

• Contract: Permanent, full-time (35 hours per week)

• Location: Hybrid - home based with regular in-person staff and Board meetings (including an average of one weekly meeting with third-party agents in central London); travel across the UK as required.

• Hours / working pattern: Hybrid working with regular face-to-face commitments and attendance at relevant UK conferences.

As our next CEO, you will demonstrate:

Essential

• Minimum five years’ executive (CEO-level or equivalent) leadership with proven strategic and change delivery.

• Strong business development track record, including diversifying income (fundraising, commercial, grants/partnerships).

• Solid financial competence: budgeting, control, reporting and financial stewardship.

• Experience working with boards, good corporate governance and risk management.

• Proven ability to deliver and improve high-quality services.

• Excellent stakeholder engagement and influencing across government, health, research and industry.

• Collaborative, emotionally intelligent leader who builds trust with staff, trustees and partners.

• Willingness to travel sustainably as required.

Desirable

• Knowledge of allergy, health or education sectors, or experience in health-related charities.

• Experience developing digital services and improving accessibility of information.

• Experience with corporate partnerships, schools or training delivery.

• Degree or relevant professional qualification.

Please download the appointment brief for full details, including how to apply,

If you would like an informal conversation about this position, please contact in confidence our consultant, Jenny Hills, at Harris Hill via the apply button with suitable times to speak, and optional but appreciated, a CV or professional profile.

Closing date for applications: 9am, Monday 8th December

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Location: Reading, Hybrid 
Hours: 37 per week 
Salary: £31,349 per annum
Contract Type: Permanent
Campaign Closes: 28th November 2025
First Stage Interviews: 2nd & 3rd December 2025
Second Stage Interviews: 9th December 2025

Make-A-Wish UK is looking for a proactive and organised Individual Giving Officer to help deliver impactful fundraising campaigns that support our mission to grant life-changing wishes to children with critical illnesses.

Essential Criteria

• Experience of planning and delivering direct marketing or fundraising campaigns across a range of channels, such as face-to-face, telefundraising, direct mail, email and paid digital.
• Experience managing day-to-day campaign coordination tasks, including developing creative or data briefs, working with suppliers, tracking campaign schedules and reviewing copy or assets.
• Confidence working with external partners and suppliers, such as telefundraising and face-to-face agencies, printers, media buyers or creative agencies.
• Ability to work with internal teams such as data, digital and supporter care to ensure smooth delivery and strong supporter journeys.
• Understanding of the end-to-end campaign process, including briefing, delivery, analysis and reporting.
• Knowledge of supporter stewardship and the principles of delivering a strong donor experience across multiple channels.
• Good working knowledge of campaign reporting, including response rates, CPA, ROI and retention metrics.
• Experience using Microsoft Office, particularly Excel, Word and Outlook, with confidence handling spreadsheets and basic campaign reporting.
• Understanding of relevant regulatory and compliance requirements in fundraising, including GDPR, the Fundraising Code of Practice and Gambling Commission guidance.

Core Purpose
The Individual Giving Officer plays a key role in delivering Make-A-Wish UK’s Individual Giving and Legacy fundraising activity. Reporting to the Individual Giving Manager – Committed Giving, the post holder will lead on the development and day-to-day delivery of specific campaigns and projects across Regular Giving, Lottery and Payroll Giving. They will also provide support for activity across cash appeals, legacy and in-memory fundraising, working collaboratively with Senior Officers across the wider team.

The Individual Giving Officer will have responsibility for coordinating and delivering individual giving campaigns, managing day-to-day supplier and stakeholder relationships, supporting the development of supporter journeys, and contributing to income growth through effective campaign management. The post holder is expected to plan, deliver and evaluate their own campaigns with guidance and oversight from the Individual Giving Manager and Senior Officers where required.

We have secured a significant level of long-term investment from the Board to substantially grow the Individual Giving programme, drive sustainable income growth and grow our supporter base. This Officer role will play a vital role in supporting the successful delivery of this programme.

Key Responsibilities:
Campaign planning, delivery and evaluation

• Deliver planned Individual Giving activity across Regular Giving, Lottery and Payroll Giving products, coordinating the end-to-end delivery of assigned campaigns across multiple channels including face-to-face, telefundraising, direct mail, email and paid digital.
• Support the delivery of single gift, in memory and legacy activity under the guidance of  the Senior Individual Giving Officer.
• Develop campaign briefs for creative, data, digital and telefundraising teams, ensuring clear objectives, timelines and deliverables.
• Liaise with agencies, printers, media buyers, the internal Telefundraising team, face-to-face fundraising partners, Supporter Care Team, and other suppliers to ensure high-quality and timely campaign delivery.
• Manage day-to-day campaign tasks, ensuring activity is delivered on time, within agreed budgets as set by the Manager and Lead, and adheres to brand and quality standards.
• Contribute to the development of new creative and messaging across channels, applying a test and learn approach to improve response and retention.
• Support the development of paid digital advertising, social and email activity to complement offline campaigns.
• Collate and analyse campaign performance results with the data team, producing wrap up reports, insights and recommendations for future optimisation.
• Maintain accurate and up to date campaign documentation including timelines, data briefs, costs and approvals.

Supporter journeys and stewardship

• Support the development and delivery of supporter journeys that welcome, thank, upgrade, retain and reactivate donors recruited via all channels, including face-to-face, telefundraising, digital and direct mail.
• Coordinate delivery of multi channel communications (email, SMS, print, social) aligned to key supporter touchpoints.
• Work with the Supporter Care and Digital and Tech teams to ensure consistent messaging and experience across channels.
• Maintain journey documentation and ensure updates are applied consistently across face-to-face, telefundraising and digital-led supporters.
• Contribute to the creation and review of fundraising scripts, digital content and creative materials used across channels.

Monitoring and reporting

• Monitor live campaign performance across all channels, including face-to-face and telefundraising volumes, digital engagement and direct mail response, reporting key metrics such as CPA, ROI and retention.
• Support the setup and maintenance of campaign tracking dashboards with the data team, ensuring accurate and timely reporting.
• Identify trends and areas for improvement across channels, using data and insight to inform decisions and campaign optimisation.
• Assist with the implementation of testing across channels (e.g. creative, audience, channel mix) and ensure results are documented and shared.

Collaboration and communication

• Build strong relationships with internal teams including data, digital, supporter care, creative and finance to ensure joined up campaign delivery.
• Work closely with the internal telefundraising team to coordinate campaign activity, provide scripts and FAQs, and align messaging and supporter journeys.
• Support ongoing communication with face-to-face agencies and other suppliers, ensuring clarity on deliverables and performance expectations.
• Participate in campaign meetings, supplier reviews and debriefs, sharing performance insights and key learnings.
• Provide timely updates to the Individual Giving Manager on campaign progress, risks and opportunities across all channels.

Compliance and quality assurance

• Ensure all campaign activity complies with relevant regulation and best practice, including the Fundraising Code of Practice, Gambling Commission and GDPR.
• Support quality monitoring across all channels, including face-to-face and telefundraising (e.g. mystery shopping, call listening, script reviews) as well as proofing of direct mail, digital and email materials.
• Coordinate internal review and approval processes for multi channel creative and supplier materials.
• Monitor supporter feedback, complaints or queries from any channel, working with the Supporter Care team to resolve them appropriately and capture insights for future planning.

Events Officer
Working Hours:  37 hours per week
Salary: 28,050 to  31,000 per annum 
Contract: 12 months Good opportunity for role to become permanent in future.
Location: Hatfield Office/Hybrid - Candidates must have a full driving license and use of own vehicle for business purposes

Herts Young Homeless is an independent charity and has been supporting vulnerable people in Hertfordshire since 1998. We are professional, passionate, collaborative and supportive charity that provides guidance to everyone who is in need of support.

We are looking for dedicated and passionate Events Officer to join our team based in Hatfield!

How will you make a difference? 

Manage, develop and evaluate an engaging programme of events fundraising, and support the Community Fundraising Officer when delivering local events to raise a target income of £90k . Support groups and individuals organising fundraising events and activities on behalf of hyh. To support the development and delivery of the Communications Plan.

What can we offer you?

• A supportive and inclusive work environment
• 25 days annual leave per annum (in addition to Bank Holidays & Public Holidays)
• Holiday purchase scheme 
• People's Pension Plan contribution
• Group Life Insurance plan
• Opportunities for personal and career development
• Hybrid working - option to work from home to be agreed with line manager
• An additional annual leave day on your Birthday
• Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
• Medicash – A healthcare cash plan offering cash back on a range of healthcare related treatments including optical, dental and complementary treatments.  Unlimited access to a 24/7 health and stress related helpline and discounted gym memberships. 

What will you be doing? 

Contribute to hyh’s overall Fundraising strategy as a member of the Fundraising Team
 

• Identify, develop and support existing and new community and events fundraising activities to increase and generate significant net income and supporter engagement
• Provide excellent donor care for all fundraising activities, to develop productive and lasting relationships with the community and convert them into loyal supporters
• Assist the Head of Fundraising & Communications  in the development and delivery of hyh’s Events and Communications Plans
• Update donor CRM databases and website

If you are open, big hearted, passionate, conscientious and take pride in doing a job well, then we would love to hear from you!

Please apply via the link on the vacancy found on our website submitting a cover letter  or a short video along with your CV . If you require any adjustments to support your application please let us know and we will be happy to help where we can.Closing Date 24th November 2025.

Equal Opportunities

We treat everyone with equal dignity and respect, and promote equal opportunity for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.

hyh strives to be an equal opportunities and inclusive employer and welcomes applications from all sections of the community.

Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so.