Digital communications and marketing officer jobs

Salary Scale: Grade PO5/6/7 £50,568 - £58,692

Location: Copthall House 9, The Pavement, Grove Road, Sutton, Surrey, SM1 1DA (Hybrid - office/home working)

Hours: Full-time 36 hrs per week all year round

Department: Development Team

Reports to: Executive Director of Development

Orchard Hill College and Academy Trust (OHC&AT) is a family of specialist education providers for over 2000 pupils and students from nursery to further education across 13 academies and 9 college centres in London, Surrey, Sussex and Berkshire.

Pupils and students within the OHC&AT family have a wide range of learning abilities and additional needs including autistic spectrum disorder; speech, language and communication difficulties; social, emotional and mental health; profound and multiple disabilities; and physical disabilities including multi-sensory impairment and complex health needs.

Supporting our academies and college, OHC&AT also operates learning support, such as nursing and therapy, and a central business team which includes HR, finance and IT.

We are seeking a strategic and forward-thinking Head of Development to join our senior leadership team. This pivotal role will drive our growth agenda, ensuring new opportunities are identified, developed and delivered to support the continued success and impact of OHC&AT.

Key Responsibilities:

• Research and identify opportunities for growth, including expansion of existing provisions, acquiring schools/college centres and developing new service models

• Lead on feasibility assessments and the development of strategic business cases for agreed projects.

• Lead on statutory consultations and Equality Impact Assessments as required

• Lead on the submission of bids and proposals to external partners and agencies as required.

• Undertake due diligence for new schools and college centres joining OHC&AT.

• Manage the integration process for new schools and college centres joining OHC&AT.

• Oversee all aspects of development projects, including planning, budgets, timelines, risk management, and reporting.

• Monitor progress of development projects, manage risks, and resolve issues as they arise to ensure successful completion at development stage.

Key Requirements:

• Educated to degree level or equivalent

• Significant experience in a strategic development, or a programme leadership role within education or a related public sector environment

• Demonstrable experience of managing successful expansions, acquisitions, or capital projects

• Strong communication skills, with the ability to write clear and persuasive business cases and proposals.

• Proven project and programme management expertise, with a track record of delivering complex initiatives on time and to budget

• A strong personal commitment to inclusive education and improving outcomes for children and young people with special needs

Rewards & Benefits:

• Comprehensive training and development

• Opportunities to engage with internal professional networks

• Access to counselling advice and support via Health Assured (our employee assistance programme)

• Commitment to wellbeing supported by our occupational health service and mental-health first aiders

• Scope for career progression across nine college centres, 13 academy schools and Central Teams

• Generous annual leave and flexible working schemes in addition to bank and public holidays and a Christmas closure period

• As part of your contract of employment you will enrolled into the Teachers Pension Scheme (TPS) which has life cover and financial protection for your family

• Enhanced parental leave schemes

• Cycle to work scheme

• Season ticket loans

• Employee referral scheme

• Discounted gym membership subscription including digital fitness

• Home electronics scheme

Working together to transform lives is what we do and across the whole organisation we have a range of experts and practitioners who advocate for children and young people with SEND to ensure they receive the best possible opportunities to achieve their full potential.

OHC&AT is a rewarding and inspirational place to work, where everyone works together to create the best possible outcomes for pupils and students.

To apply for this role, please click ‘Fast Apply’, you will then be directed to a ‘Login’ page, once signed in please complete and submit the Application Form - via the blue button above.

Please see the attached Job Description and Person Specification for full details on the role and the skills, experience and knowledge we are looking for.

Your application form will be scored according to each of the requirements laid out in the person specification for this role. Please demonstrate in your statement how your experience, skills and knowledge match the criteria that are required for the role.

Please note that CV applications cannot be considered.

Closing Date: 12th October 2025

Interview Dates: 22nd and 23rd October 2025

Safeguarding Statement

Orchard Hill College and Academy Trust are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

Appointments made will be subject to an Enhanced Disclosure via the Disclosure and Barring Service.

This post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020.

Orchard Hill College and Academy Trust is proud to be a Disability Confident Employer, committed to creating an inclusive and supportive workplace for all.

We are looking for a Senior Stewardship Officer for an incredible social welfare charity to play an integral part in delivery of the warm cash stewardship programme, growing income from existing individual donors.

This is a London hybrid role 50% weekly office attendance.

The Charity
Dedicated to providing people with much needed life skills, this organisation assist with supporting people with education and necessary training and employment. Youd be joining a passionate and welcoming team that prioritises inclusivity and diversity. They offer fantastic company benefits, including 25 days of annual leave, private medical insurance, competitive employer pension contributions, flexible working and the opportunity to apply for a sabbatical, as well as much more!

In this role you will:

Work closely with other teams in IG, including Acquisition and Legacy, to make sure all IG activity is integrated, supporter-centric and focussed on generating content that will engage supporters, encourage repeat giving and increase their loyalty and lifetime value.

Deliver excellent end-to-end project management for key projects and direct marketing campaigns, such as cash appeals, welcome journeys, cash to committed conversion campaigns, newsletters and virtual gifts.

Implement a test & learn approach to campaigns and work with the Data & Insight team in the ongoing measurement of individual campaign performance.

Always looking for new opportunities to inspire and engage supporters with personalised and targeted communications at a time that is right for them, to maximise lifetime value.

Lead on end-of-campaign reviews, with clear recommendations for improvement of future activities.

Prepare and monitor individual campaign budgets, supporting the Senior Stewardship Manager with annual budget setting.

You will need:
Experience of managing direct marketing campaigns including direct mail, telephone, email & digital. Working on various campaigns and channels concurrently.

Experience of managing agencies creative, printers, fulfilment and telemarketing etc.

Excellent numerical skills and ability to analyse campaign results and highlight key learnings

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

At Havens Hospices, we have a fantastic opportunity for a skilled fundraising manager to make a real impact in their community, shaping the future of individual giving at the charity.

As the Individual Giving Fundraising Manager, you will lead the development and delivery of our Individual Giving strategy, placing donors at the heart of everything you do.

With a strong focus on both acquisition and retention, you will design and implement engaging campaigns across a range of income streams, including Direct Mail, Regular Giving, Lottery, Legacy, and In-Memory giving, line managing a small team of Fundraising Officers.

Working closely with colleagues across the organisation, you will help to expand our digital fundraising efforts and ensure every supporter enjoys a consistent, meaningful experience. You will monitor performance, uphold compliance, and champion best practice in individual giving, driving long-term support and sustainable growth for our cause.

In this role, you will lead the planning, delivery, and evaluation of a diverse range of individual giving fundraising activities, you will manage campaigns end-to-end—from shaping the proposition and signing off creative, to overseeing budgets and analysing performance to drive continual improvement.

Working closely with other Fundraising Managers, you will contribute to delivering the departmental strategy, meeting income targets, and managing budgets effectively.

You will also take the lead on key fundraising projects, promoting a collaborative culture both within the team and across departments.

A key aspect of the role involves partnering with the Marketing and Engagement teams to strengthen digital fundraising and donor acquisition strategies, ensuring a joined-up and impactful supporter journey.

At Havens Hospices, we care for children, young people and adults with complex or incurable conditions. Our specialist Care Teams can support them and their family living throughout illness, death and bereavement in the comfort of their own home and through our hospice services, Fair Havens and Little Havens.

Working at Havens Hospices allows you to give the gift of time to patients and families, creating memories. Although you may not be giving direct care to our patients, your contribution will have an immediate effect on our care services.

In return for your expertise and passion, you will receive a competitive salary package, and most of all, by making the most of every day you work at Havens Hospices you’ll be helping us continue ‘Making every day count’ for those who need us most.

At Havens Hospices we are committed to safeguarding and promoting the welfare of our employees and patients and expect all colleagues to share this commitment.

We value diversity and welcome applications from all sections of the community.

Position

This is a fantastic opportunity to join our collaborative and high performing team, as we introduce the new role of Acquisition and Emergency Fundraising Officer. MSF UK has gone from strength to strength in the last few years andwe aim to continually improve and build on our success. This is a really exciting time to join MSF UK as we invest in fundraising and grow our team.

This role will support with the development and delivery of acquisition activity across multiple traditional and digital channels (including TV, printed media and radio), helping to increase income and recruit new supporters to MSF UK; both through one-off cash and regular giving. In the event of an emergency, this role will also support the team to deliver MSF UK’s rapid fundraising response.

The Acquisition and Emergency team work in partnership with several teams across the organisation as well as with external providers. This truly collaborative approach to delivering activity provides exciting opportunities to work with, and learn from colleagues across MSF.

This role sits within our passionate and hard-working Individual Giving Team. In 2024, Individual Giving raised around 73% of MSF UK’s total income (£83.2M). If you have experience and a passion for fundraising, exceptional organisational and prioritisation skills, can build strong relationships and thrive in a busy environment, you would be great fit for this role. 

Hours: 37.5 hours per week, Mon-Fri

Duration: Permanent

Location: London - hybrid, minimum 2 days per week in office

Salary: £35,375.80 per annum

Job Purpose

This role is vital for our Acquistion and Emergency Fundraising Team to operate effectively and efficiently. The successful candidate will be an integral part of a high performing fundraising team, for an International Humanitarian cause. 

The role requires an organised and proactive person to assist and support the Acquisition and Emergency Fundraising team to increase income and recruit new supporters; both through one-off cash donations and regular giving. 

You will be specifically supporting with the delivery of high profile, multi-channel fundraising campaigns, supporting with sourcing and developing creative content, analysis and reporting and providing administrative support to the team. 

This exciting role will also support with the quick activation of fundraising activity in the event of an emergency.

Please download the job description and person specification below for full details of the role. 

Knowledge, skills & experience

• Experience working in the UK charity sector, in a fundraising capacity and/or direct marketing.
• Self-starter who has the confidence to introduce ideas and provide support across a wide range of projects, within a fast paced and demanding team, exercising good judgment, and using own initiative.
• Experience in project management.
• Excellent time management and planning skills with an ability to carry out different tasks simultaneously and prioritise time and resources accordingly.
• Experience in relationship management and liaising with external suppliers.
• Excellent communication and interpersonal skills with an ability to build relationships with internal and external contacts.
• Ability to maintain accuracy, combined with excellent attention to detail.
• A systematic and organised approach with a proven ability to follow things through and meet targets in line with established schedules and deadlines.
• Responsible attitude to dealing with sensitive and confidential information.
• Flexibility to take on other related tasks combined with a willingness to learn.
• Excellent fluency in written and spoken English.
• Experience working across multiple teams to deliver objectives.
• Experience in the practical use of personal IT equipment and Microsoft Office 365 suite. The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, and One Drive. 

How to apply 

Please apply on our website by submitting a copy of your CV together with a letter of motivation (please upload as one document) by the closing date. 

Incomplete applications will not be considered.

Application checklist 

Please check that you have included the following in your application: 

• An up-to-date CV 
• Letter of Motivation, which is a supporting statement demonstrating how you meet the key requirements of the role 

Recruitment timetable: 

• Closing date for applications: 22 September 2025. 10:00am (BST) 
• Interviews: In-person interviews– Monday 6th and Tuesday 7th October 
• Projected Start Date: November 2025 

Crossroads Care Surrey is a registered charity dedicated to supporting unpaid carers across Surrey for over 40 years. We recognise the immense challenges these individuals face and offer a range of quality care services to assist those caring for people of all ages with various health conditions and disabilities. Our mission is to keep families together and ensure that unpaid carers maintain their well-being.

You’ll be joining us at an exciting time of growth and development, as we expand our fundraising activities to reach more carers than ever before. We’re a small, friendly team where everyone plays a key role, so we’re looking for someone who is proactive, hardworking, and ready to roll up their sleeves to make a real difference.

Main Purpose of the Role

To build lasting relationships with Surrey’s community groups and corporate organisations, delivering income growth in line with Crossroads Care Surrey’s fundraising strategy.

The Community and Corporate Fundraising Officer will develop and manage a strong pipeline of community and business supporters, combining excellent stewardship with proactive prospecting, networking and creative fundraising approaches.

Key Responsibilities

Corporate Fundraising

• Identify, develop and secure corporate partnerships, including Charity of the Year opportunities, sponsorships, payroll giving, and in-kind support.
• Build relationships with local businesses, engaging them in volunteering and staff fundraising activities.
• Prepare compelling proposals, pitches and presentations to secure new partnerships and strengthen existing ones.
• Recruit and steward local businesses for the Unpaid Carers Hub, our web-based corporate partnerships offer.

Community Fundraising

• Pro-actively grow income from local community groups, schools, clubs and faith organisations across Surrey.
• Act as an ambassador for the charity at local events, deliver talks and presentations, inspiring people to support our work.
• Support and encourage DIY/community fundraisers, providing resources and guidance to maximise income.

Events

• Plan and deliver fundraising events from concept to completion, managing budgets, logistics and marketing timelines to ensure strong ROI.
• Recruit participants for charity-led and third-party events, including running challenges and bespoke campaigns such as I’m a Director, Get Me Out of Here!.

Communications and Stewardship

• Work with the Fundraising and Communications teams to create engaging fundraising materials, content for social media, newsletters, and supporter updates.
• Deliver excellent supporter care, ensuring donations are acknowledged promptly and relationships nurtured for long-term engagement.

Data, Reporting and Administration

• Maintain accurate records on Salesforce, producing reports and data analysis to monitor progress and inform decision-making.
• Track, evaluate and report on activity, identifying learning points to improve future performance.

Other Duties

• Represent and promote Crossroads Care Surrey at networking events, business forums, and in the wider community.
• Contribute to seasonal appeals and cross-team campaigns.
• Achieve agreed income targets and ensure fundraising activity delivers strong ROI.
• Undertake training and development as required, and contribute to team meetings
• Actively support the safeguarding, health and safety, equality and diversity policies of Crossroads Care Surrey.

Person Specification

Essential

• Minimum 2 years’ experience in fundraising within the charity sector
• Proven track record of generating income for corporate partnerships and from community fundraising groups such as Rotary clubs.
• Strong relationship management skills, with experience of building and sustaining partnerships.
• Willingness to work flexibly, including evenings and weekends when required.
• Excellent written and verbal communication skills, including pitching and presenting.
• Highly organised, able to manage competing priorities and deadlines.
• Confident IT user, with proficiency in Microsoft Office.
• Commitment to Crossroads Care Surrey’s mission and values.
• Full UK driving licence and access to a car for travel across Surrey.
• Lives in Surrey.

Desirable

• Experience of planning fundraising events
• Familiarity with CRM systems (ideally Salesforce).
• Familiarity with WordPress
• Exposure to digital fundraising methods, including gaming fundraising or streaming platforms such as Twitch/YouTube.

• Do you want to bring about a culture shift in the way services are delivered to young women and girls?

• Can you lead the expansion of Abianda’s training programmes, ensuring they contribute to systems change for young women affected by criminal exploitation and violence? 

• Are you a visionary and collaborative leader who can drive growth and income for a unique and thriving charity?​

Abianda is a London-based charity that works with young women and girls affected by criminal exploitation and violence, and the professionals who support them. We exist to ensure young women are no longer hidden in our communities and can live free from harm and abuse. We aim to bring about a culture shift in how services are delivered to young women and girls, so that they can access support that works for them when they need it. 

We are seeking an experienced and strategic Head of Partnerships and Development to lead and drive our growth, ensuring the long-term sustainability and expansion of our work.  

The role will involve combining strategic leadership and operational delivery, with a particular focus on expanding Abianda’s training programmes across the UK, increasing unrestricted income, strengthening partnerships and overseeing impact measurement.  

As a key member of the Senior Leadership Team (SLT), you will work collaboratively with SLT colleagues to drive Abianda’s strategic objectives, ensuring that all our programmes are delivered effectively across our remit. This role requires dynamic strategic and operational leadership, as well as a commitment to driving the development of best practices within the sector.

This is an exciting time to join the Abianda team. With an ambitious strategy in place, and after securing social investment to support the growth of our training programmes, you will play a pivotal role in shaping the organisation's future. You will ensure that our training, consultancy, and income-generating activities are aligned with our mission to support young women affected by criminal exploitation and violence. You will develop and implement strategies to scale our programmes to a national audience, drive income generation through training and fundraising, and enhance our external partnerships to increase Abianda’s reach and influence.​

Job details:

• Salary: £45,000 per annum, plus pension (reviewed annually)

• Full-time, 35 hours (however we are currently on a 31.5 hour-week trial that will likely be extended)

• Two-year fixed-term contract

• 25 days holiday per annum pro rata, plus bank holidays

• Flexible working - hybrid working including from our office in London N5, from home and travel around London and the UK for training delivery  

• Reporting to Abianda’s Founder & CEO

• Abianda provides a generous benefits and training and development budget for all employees

​

Are you an innovative Microsoft Dynamics 365 CRM professional who wishes to be a valued member of a busy and friendly fundraising team, taking responsibility for the management of the charity’s future Dynamics 365 CRM?

The charity is currently in the discovery phase of its CRM project, to deliver its future Dynamics 365 CRM. The new Dynamics 365 CRM will be at the heart of the charity’s success, to deliver excellent supporter data quality for its fundraising and communication campaigns to supporters.

Reporting to the Director of Fundraising, and collaborating closely with the Head of IT, CRM Project Manager and Data Analyst, the CRM Manager shall be a vital and visible role, fundamental to the charity’s fundraising success, to further its vision of a world where every horse is treated with respect, compassion and understanding.

Through your proven Dynamics 365 CRM skills and experience, you will also lead on the charity’s CRM business processes and data quality, collaborating with fundraising, communications, IT and finance stakeholders, colleagues and third-party suppliers.

If you want to make real and positive difference to a leading charity’s fundraising and campaigns success, through your professional Microsoft Dynamics 365 CRM management skills and experience, then we’d love you to apply.

This position is based remotely. But you must be a resident of the United Kingdom with all the necessary legislative ‘right to work’ documentation. You will be required to attend the charity’s head office located in Norfolk a minimum of 6 times per year and this will be at your own expense for travel and accommodation.

Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme, a minimum of 31 days’ holiday (including bank/public holidays and mandatory shutdown between Christmas and New Year) and death in service.

World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications from under-represented groups, particularly ethnically diverse communities, LGBTQ+ and disabled people.

WDC’s Games For Waves initiative engages the gaming and streaming communities to raise funds and awareness for whale, dolphin and ocean conservation. The Influencer Lead will help drive this mission by developing strategic digital fundraising events, managing relationships with creators and influencers, and creating impactful content.

Would you like to make a difference?

We are looking for a highly organised and motivated individual to join our team as Executive and Policy Assistant. This is a varied and rewarding role, working directly with the CEO and closely with our Communications and Impact team.

You will provide vital support to the CEO by managing diaries, coordinating meetings and events, preparing briefings and presentations, and acting as a key contact for staff, funders, supporters and the Board. You will also play a hands-on role in our policy and campaigning work — carrying out research, drafting communications and helping to ensure the voices of children, young people and adults with dyslexia are heard at every level.

This role is ideal for someone who thrives in a busy, purpose-driven environment, can balance multiple priorities, and wants to use their skills to make a meaningful difference for the dyslexia community.

Please carefully review the job description (attached below) for full responsibiliites of the role and essential skills required.

Location - Hybrid - this role is primarily home-based (UK), with the requirement to work from our office in Bracknell once a month, and to travel to London at least once a week, or as needed. 

____________________________________________________________________________________________

Interview schedule - first stage will take place on Monday 13 October 2025, with second stage taking place on Thursday 16 October 2025.

Coalition for Racial Equality and Rights (CRER) is seeking our next Executive Director. This is an opportunity to lead Scotland’s foremost strategic anti-racist organisation, taking forward its mission and objectives at a pivotal moment.

About Us

The Coalition for Racial Equality and Rights (CRER) is Scotland’s leading strategic anti-racist organisation. Based in Glasgow, we work to eliminate racial discrimination and harassment and to promote racial justice across Scotland through research, policy development, lobbying, campaigning and network-building.

Our mission is to protect, enhance and promote the rights of Black and minority ethnic (BME) communities across all areas of life in Scotland, strengthening their social, economic and political capital, particularly for those most at risk of disadvantage.

The Role

As Executive Director, you will be the senior officer responsible for the strategic leadership, policy development, office and staff management, financial control, stakeholder relationships and Company Secretary duties. You will ensure delivery of annual work plans, contractual compliance and organisational sustainability.

Key Responsibilities

• Strategy, Research and Policy Development: Provide strategic direction, delivering CRER’s vision, aims and objectives; lead development and execution of strategy with staff and Board, setting policy, research and advocacy priorities.
• Governance and Operational Management: Act as Company Secretary; oversee OSCR compliance; support the Board’s duties through guidance and information; prepare annual budgets; ensure sound financial management; oversee management accounts and annual reports; maintain infrastructure and regulatory compliance; implement risk management; develop funding applications and tender responses.
• Staff Leadership and Development: Lead and line-manage a motivated team; maintain and apply the CRER Policies and Procedures Handbook consistently.
• Stakeholder Relations and Public Relations: Manage external relationships with BME organisations, third sector, government, funders, academia, and parliamentarians; represent CRER in strategic discussions, public events, media, and on social media platforms.
• Other Duties: Any additional tasks required for effective organisational functioning.

Key Details

• Job Title: Executive Director
• Salary: £67,000 per annum
• Contract: Permanent, full-time (35 hours per week)
• Location: Hybrid home/office (minimum three days per week in our Glasgow City Centre office, with occasional travel across Scotland). Support with required relocation costs available.

Person specification:

• Degree level qualification or equivalent
• Expertise in strategic, anti-racist approaches to race equality
• Strong oral and written communication with diverse audiences
• Ability to interpret complex social policy and devise effective interventions for Black minority ethnic communities in Scotland
• Current awareness of developments in the race equality arena
• Lived experience of racialisation, applied to policy and practice
• Senior leadership with strategic planning and business implementation
• Proven track record in securing varied funding and managing charity finances and governance
• Skilled in report writing, research, presentations and policy influence
• Commitment to CRER’s mission, aims and values
• Relationship-building and interpersonal skills at all levels
• Strategic, analytical thinker who works well under pressure and exercises sound judgement
• Flexible team player with initiative
• Highly motivated self-starter driven to advance racial equality in Scotland

While prior experience in the above areas gained in a Scottish context would be desirable, CRER is keen to appoint the best person for the role wherever they may currently be, so long as they have the right to work in the UK.

The information pack can be found attached to this advert which includes details on how to apply. For an informal and confidential conversation about this position, please contact Jenny at Harris Hill via the apply button with suitable times to speak.

Closing date for applications: 9am, Monday 22nd September 2025.

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community, and will endeavour to promote equality for all candidates, in line with the protected characteristics and requirements of the Equality Act 2010.

• 35 hours (flexible working, such as a 9 day fortnight, could be considered)
• Hybrid - London (1 day a week in London, with regular travel to our Bristol office)
• Closing date: 28th September 2025
• Interview date: w/c 6th October 2025 

Change lives in a life-changing career

When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.

The impact of cancer on young lives is more than medical. And that impact can be felt by entire family. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer.

We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make their voices heard and their unique needs understood, so they can get the right care and support at the right time

About the role

We are seeking an exceptional, creative and strategic fundraising leader to shape and deliver a new public fundraising and supporter engagement strategy, driving significant income growth across individual giving, legacies, community, events and trading.

As Associate Director, Public Fundraising, you will be a motivating leader for the talented Supporter Engagement team.  You will work with your leadership group to build on our successful approach to mass fundraising, aligning with our new organisational strategy to drive long-term transformational growth.

We are seeking someone with a passion for audience-led fundraising, who will lead and empower the team of 46 to explore new opportunities, grow income and build sustainable relationships.  Ultimately this will mean that our public fundraising programme will enable the charity to deliver its ambitious vision for the future, ensuring that every young person with cancer gets the support they need.

This is a pivotal role across the wider Income Generation directorate, supporting the Director and colleagues to deliver the overall Income Generation strategy, demonstrating YLvC values, and helping to develop our high performing team. 

This role is subject to a criminal record check. In the event of a successful application a basic criminal record check will be completed.

What will I be doing?

No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.

• With your team, translate corporate and departmental strategy into actionable team plans with a focus on supporter experience and long term growth, embedding best practice and leading cross-functional programmes to drive strategic delivery.
• Develop a budget and KPIs that support the team and overall Supporter Engagement plan with a process for regular monitoring, reporting, and evaluation to ensure impact and alignment. 
• Champion external insight gathering, ensuring your team stays ahead of trends and identifies emerging risks 
• Inspire confidence and engagement across Supporter Engagement through consistent, evidence-led leadership that values the supporter and embodies Young Lives vs Cancer’s values.
• Foster a high-performing, healthy team culture, ensuring your team reflects the professionalism and quality expected of a leading organisation.
• Champion the impact of Supporters, Supporter Engagement and Income Generation across the organisation inspiring trust and engagement from stakeholders.
• Build and nurture your external network and strategic external partnerships that actively shape planning and decision-making across your specialism and the wider organisation.
• Proactively identify opportunities to represent and advocate for Young Lives vs Cancer, collaborating across the children’s cancer care and voluntary sectors to influence and innovate. 

What do I need? 

Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.

The key skills we’re looking for in this role are:

• Proven senior leadership experience in public fundraising e.g. individual giving, legacies, community, events and trading.
• Track record of developing and delivering strategic plans aligned to organisational goals.
• Experience leading high-performing, geographically dispersed teams and managing cross-functional programmes.
• Track record of enabling teams to innovate and deliver new opportunities and approaches to maximise income growth
• Strong background in budget management, KPI development, and performance evaluation.
• Understanding of supporter engagement strategies, donor journeys, and long-term growth models.
• Awareness of current and emerging trends in fundraising, digital engagement, and supporter experience.
• Understanding of organisational development, team dynamics, and performance culture.
• Ability to network across the not for profit sector in order to strengthen perspective internally and for the sector. 

What will I gain?

 For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:

• Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
• Wellbeing, Thinking & Growth Days: four days a year to to step back from the day-to-day and focus on your own learning and development
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme

To find out more about our benefits package, have a look on our website.

Our commitment to Diversity, Equity, Inclusion and Belonging

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.

We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.

We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.

Accessibility

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.

#ShowTheSalary #NonGraduatesWelcome

What is the opportunity

Balance is seeking a persuasive and positive role model to work with its leadership team and trustees to shape our quality and commercial development. The Quality and Development Manager will occupy a key role in supporting our growth, sustaining our quality standards and growing commercial and income generating activity.

This post is also regarded as development opportunity for a candidate looking to be part of the charity's long term succession strategy for middle and senior managers.

About your values and strengths

You are someone who strenths and values will align with the following attributes:

• You can think on your feet and are consistantly able to bring ideas to the table
• You understand the tension between quality and cost and how to resolve them
• You are able to build alliances and relationships that have sustainable benefits to the charity and its work
• You can exhibit confidence in your colleagues and mobilise their skills and knowledge to drive our quality standards
• You see problems as opportunities and a gateway to new ways of delivering our services and business development

What you can expect from us

• A charity that works hard to put its people, those who it supports and those who provide its services at the heart of what we do.
• A charity that takes its mission and values seriously in developing its services, operational approach and commercial relationships
• That supports and encourages its staff to participate as partners in our development as a business, our outcomes and the delivery of our values.

You can also expect

• A commitment to training and professional development to support internal progression in and beyond the charity.
• Inclusion in and a 3% employers contribution to the charity's pension scheme.
• Generous annual leave allowance of 25 days a year plus bank holidays and an additional day off for your birthday.
• Access to a range of discount schemes including Blue Light Card
• Access to the charity's employee assistance programme.
• Access to travel card loan, and bike to work scheme.

Oxford Hospitals Charity is looking for a talented and creative fundraiser to lead on growing income from individuals. You will join a wider Fundraising team of eight people and play a key role in developing exciting activities; encouraging new support to grow our existing supporter base and inspire our loyal supporters to continue giving.

You will use your experience to help the charity maximise our fundraising by designing engaging and intentional multi-channel donor journeys. You will lead on making donor specific fundraising asks and delivering exemplary donor care to maximise lifetime value. You will work with colleagues to analyse past performance and trends to identify new opportunities and make data driven decisions about future strategy.

Previous applicants need not apply. 

About the Role

We are looking for a highly organised and confident Supporter Care Administrator to ​provide an excellent supporter care service for the Fundraising Campaigns and Individual Giving team. 

You will be the primary contact point for our supporters, prospective supporters and the public, taking responsibility and ownership for each enquiry, providing answers to questions relating primarily to donations and fundraising activities. You will also support your manager in developing a new stewardship programme to welcome, engage and retain our supporters.

Key Responsibilities

In this role you will be the first point of contact for prospective and existing supporters, helping with enquiries, taking donations, reassuring concerns and ensuring our supporters have a positive experience with every contact and interaction they have with our charity.

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You will:

• Take full ownership, responding effectively to all enquiries, interactions and complaints received on our fundraising activities, by email, phone and letter. 
• Respond to supporters with empathy and compassion, applying our tone and voice and brand values
• Maintain supporter database records of enquiries received, ensuring that all data entered is administered accurately
• Work to meet agreed response times (SLAs) to enquires, ensuring supporters are satisfied
• Work with the Individual Giving Manager (Stewardship) on key stewardship activities and supporter journeys, to thank, welcome, engage and retain our supporters.
• Represent the team at cross-team meetings to ensure our supporter’s voice is heard, sharing feedback gathered through direct supporter interactions
• Keep up to date with technology, applying digital approaches, new solutions and identify improvements to become more effective in donation and contact processes.

About You

You will be a highly organised and confident individual, with experience in customer service or supporter care roles, with a passion to make a difference by engaging with and acknowledging supporters who choose to donate to or fundraise for our charity.

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To be successful, you’ll need:

• Experience of working in a team environment which directly services and engages with members of the public, supporters or customers
• Experience working in a team, consulting others and sharing expertise, know-how and ideas with colleagues for best results
• Experience using of variety of office applications (Word, Excel, Outlook) to communicate and retrieve information and knowledge
• Practical experience of databases or customer relationship management systems
• Experience at problem solving with a solution focused approach
• Ability to convey complex ideas using a variety of methods to communicate with the supporter to win understanding and support
• Ability to respond to the needs of the supporter, adapting content, style, language and use of channel to deliver maximum clarity
• Ability to develop professional relationships with colleagues at all levels and with external contacts and partners to support the team objectives
• Ability to contribute ideas, approaches and insights that enable innovation

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What We Offer

• A supportive and collaborative working environment.
• Opportunities for professional development and career progression.
• Competitive salary and pension

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Department/Directorate Information

The Development and Communications Directorate is responsible for fundraising and philanthropic income across the ICR, maximising support from major donors, individuals, trusts, corporates, charity partners and events. We have a proud track record of performing at a consistently high-level, raising millions every year.​

This role is part of the Fundraising Campaigns and Individual Giving team, who are focused on raising funds through individual giving, gifts in Wills and sports and challenge events. Join our team to help make the discoveries that are so urgently needed to improve cancer patients’ lives.​

We encourage all applicants to access the job pack attached. 

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