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An exciting opportunity has arisen to join a community-based charity with an ambitious and exciting vision set in the heart of Portobello, West London, supporting and enhancing the lives of people in the local community.
Westway Trust is seeking an experienced and enthusiastic Senior Manager: Communications & Marketing – to lead the Communications and Marketing function, developing and delivering integrated strategies that build Westway Trust’s profile, deepen stakeholder engagement, and amplify the impact of the Trust’s community-centred work across North Kensington.
You will need to have the right blend and balance of strategic, communication, innovation and people skills. You will have experience of supporting and enhancing the lives of people in the local community. You will be an energetic and enthusiastic individual with a commitment to the value of participative community engagement. You will be comfortable in connecting with the wider community, able to listen and gather the views of local people and feed these back into the direction, work and decisions of the Trust.
Key responsibilities of the role include but are not limited to:
Essential Experience, Skills and Attributes:
The post holder will have strong management skills, experience of working in complex marketing and communications environments, an ability to work across a range of communications and marketing disciplines, and a commitment to working alongside the people of North Kensington.
Essential:
Desirable:
The ideal candidate will demonstrate the Trust’s Values— Openness, Integrity, Equity, Sustainability and Courage.
We exist to work together with the local community to enable North Kensington to thrive.



The client requests no contact from agencies or media sales.
What we do is extraordinary.
And we need a Head of Fundraising who understands all of that.
Let’s start with the obvious.
You’ll need a sense of humour for this job.
Because we work with animals and children — and both have a habit of humbling you, daily.
HorseWorld Trust rescues abused and neglected horses and gives them a second chance at a meaningful life. Some of those horses go on to support vulnerable children and young people — including those with SEMH needs, SEND and children in care — through our Discovery – Discover Horses, Discover Yourself™ programme.
What we do is extraordinary.
It is also muddy, unpredictable, emotional, joyful, heartbreaking, funny and deeply human.
About HorseWorld (the real version)
Horses are incredible animals. They’ve carried humans into war; it’s no wonder they can read exactly what a child needs, often before the child knows it themselves.
Sadly, some people still abuse and neglect them. That’s where the HorseWorld hug comes in. With us, horses are safe. They live out all year round, form herds, roll in the mud, escape occasionally (because… horses), and get to live like horses again.
Our 160-acre farm is minutes from Bristol and Bath, but feels like a different world. In winter, photoshoots and tours involve waterproofs and wellies. In summer, it’s an outdoor oasis.
We do serious work — and we also believe in joy:
· Horse Festivals
· Carol services
· Massive corporates on their knees pulling ragwort
We are kind, committed, slightly irreverent, and very proud of what we do.
Why this role exists (the honest bit)
We raise around £1.5m a year against operating costs of around £2.5m.
Fundraising needs to grow — but more importantly, it needs to work better.
This role exists to:
You won’t be expected to perform miracles.
You will be expected to bring clarity, judgement and leadership — with empathy and humour intact.
The role (what you’ll actually do)
As Head of Fundraising & Communications, you will:
You’ll lead a talented team covering:
· Individual Giving
· Major Donors & Philanthropy
· Corporate Partnerships
· Trusts & Grants
· Digital Content
You’ll also work closely with our Heads of Equine Welfare and Discovery to fundraise for our work with vulnerable horses & children.
Who this role is for
You’ll probably thrive here if you:
· Are an experienced charity fundraiser who’s seen how things really work
· Understand that “more activity” is not the same as “more impact”
· Care about ROI and relationships
· Can make tough decisions without losing kindness
· Are both proactive and adaptable
· A great communicator and relationship builder
· Are comfortable talking to Trustees one minute and standing in a muddy field the next
· Can laugh when a horse wanders into a carefully planned moment (because it will)
You don’t need to be an equine expert — but you do need to like animals, people, and the beautiful messiness of both.
What we offer
· A genuinely senior SMT role with real authority and Board backing
· Space to think, not just react
· A values-led organisation that tells the truth
· A team that works hard, laughs often and cares deeply
- Horses who will keep you grounded (sometimes literally)
Final thought
This is not a polished, corporate fundraising role.
It is a meaningful one — rooted in rescue, recovery, growth and second chances.
If you want to lead fundraising in a place where the work matters, the people are lovely, the horses are honest, and humour is not optional — we’d love to hear from you.
Key Details
Salary: £50,000 per annum depending on experience plus benefits
Hours: 35 per week (Mon–Fri, some weekends)
Location: HorseWorld Trust, Bristol
Reports to: CEO
DBS required
Application Details
To apply for this role please complete the application form (available to download from our website or contact us to request the form).
This role is subject to a DBS check, and you will be required to provide proof of your right to work in the UK. We are a Safer Recruitment organisation and this is mandatory.
The client requests no contact from agencies or media sales.
As Digital Marketing Officer at Crimestoppers, you’ll help bring powerful campaigns to life through engaging digital content, social media and short‑form video. Working across Crimestoppers and our youth service, Fearless, you’ll play a hands‑on role in planning, creating and sharing content that encourages people to speak up and stop crime completely anonymously. This is a fast‑paced, creative role where you’ll build your digital skills, collaborate with passionate colleagues and young people, often feature on camera, and see the real‑world impact of your work from day one.
This role would suit someone who is creative and curious, enjoys making digital content, feels comfortable learning by doing, and is keen to start or develop a career in digital media.
You'll find the full job pack along with this add; please have a read before submitting a CV and covering letter.
1 year FTC | Head office based | £27,818 | Basic DBS required
The client requests no contact from agencies or media sales.
This is a challenging and rewarding position within a friendly and fast-paced charity, with clear growth amibitions and a determination to make a real impact on the employment prospects of young people with the most barriers to entering work.
This position will bring clarity, consistency and impact to marketing and communications across the charity. The focus will be to raise our profile, tell our story, and articulate our impact, to help to build meaningful relationships with diverse partners and stakeholders.
With a resonsibility for marketing, communications, brand management and stakeholder engagement events, the postholder will take a joined-up approach across digital, media, events and stakeholder communications, ensuring our brand is consistently represented, and our work reaches and engages the right audiences.
WHAT WE'RE LOOKING FOR
Experience
• A track record (over three years) of successfully delivering in a similar or related role.
• Delivery of high quality, effective communications across digital and print channels.
• Creation of compelling and accessible digital and print resources and materials.
• Management of website content and social media channels, implementing strategies and approaches to raise profiles and boost engagement .
• Engagement and liaison with local and nation al media publications.
• Writing, editing and proofreading to a very high standard.
• Management and planning of stakeholder engagement events and activities .
• Management of high-profile Ambassadors and advocates (desirable).
• Implementation of campaigns, to drive engagement and system s change (desirable).
• Working within the education, charities and/or the voluntary youth sector (desirable).
Skills
• Excellent digital and design skills, with the ability to create compelling, professional and accessible resources, reports and promotional materials.
• Engaging written communication skills, with the ability to adapt language and messaging to different platforms and audiences.
• A flexible approach with the ability to identify the best social, digital and print channels for a wide variety of messaging, and monitoring effectiveness through accessing, collating and analysing data.
• Creativity with the ability to make connections between themes and pull together engaging content to feed into communications.
• Exceptional communication skills, able to speak confidently with young people, professionals, funders and senior business stakeholders.
• Highly organised, with an attention to detail, excellent project management skills, and the ability to manage multiple priorities under pressure.
Attitude
• Positive and solution focussed.
• Self-assured, with a ‘can-do’ approach and the confidence to bring ideas to the table.
• Thrives in a fast-paced and busy environment.
• Welcomes feedback, with a desire to continuously improve and develop.
• Passionate and enthusiastic about improving young people’s lives.
• A commitment to our organisational values, of empowerment, collaboration, reliability, quality, and learning.
WHAT WE OFFER
• £40,891 per annum
• 28 days leave (inc. 3 days between Christmas and New Year)
• 2 volunteering days
• 1 life event day
• Matched pension contributions (up to 6%)
• Flexible working (our core business hours are 10am to 3pm)
• Life insurance (5 x annual salary)
• Canada Life WeCare employee support package
PLEASE ONLY APPLY AFTER READING THE JOB PACK.
APPLY WITH A CV AND A COVER LETTER (OF NO MORE THAN 2 PAGES) ADDRESSING THE PERSON SPECIFICATION
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
World Jewish Relief provides life-saving and life-changing action to people in crisis around the world. We work with our trusted local partners to help people survive the consequences of conflict and disaster, to thrive and rebuild their lives. We deliver programmes using our expertise, with urgency to achieve maximum and sustainable impact for those within and beyond our community.
We are looking for a proactive and ambitious Digital Engagement Officer to join our Marketing and Communications team, reporting to the Head of Marketing. You will take ownership of our UK and US websites and support the delivery of our email communications. You will play a key role in developing and optimising our website and email communications, supporting the Head of Marketing to build brand awareness and drive customer acquisition to generate sustainable long term income. You will be someone who naturally spots opportunities for improvement, thinks creatively, and uses data and insight to evolve our digital channels. With a hands‑on and can‑do approach, you will help strengthen engagement, grow our supporter base, and bring our mission to life online.
Key responsibilities will include:
You should have:
Benefits
We offer a range of benefits including:
Equality, Diversity and Inclusion
World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role.
You don’t need to be Jewish to work for us, but you must be committed to our faith based values of Justice, Kindness, Repairing the World and Welcoming the Stranger. We are inspired by these values to work beyond our community, recognising the dignity and potential of all people.
How to apply
Please upload your CV and a cover letter which demonstrates your suitability for the role by answering the following question. Please explain your reasoning and draw on your experience where possible:
Please provide a specific example where you have assessed the health of a website and describe the methods you used to analyse data and the actions you implemented as a result
Interviews will be held in week commencing 18th May
Bringing life-changing action to people in crisis around the world
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Communications Manager
About the role
We are looking for an experienced Communications Manager to help bring our mission and impact to life.
Reporting to the Head of Communications & Transformation, you’ll lead on high-quality, engaging communications that support our programmes, partnerships and organisational goals.
Key responsibilities include:
About you
You’ll be an experienced communications professional, comfortable working in a fast-paced environment and managing multiple priorities. You’ll bring creativity, strong organisational skills and a passion for social impact.
Essential experience includes:
For full details of the role and our rewards and benefits package, please view the candidate pack.
How to apply
Please apply via CharityJob with your CV and a cover letter.
Closing date for applications: Tuesday 5 May at 9am
Interviews: Interviews are intended to take place week commencing 18 May
Alongside your CV, please provide a covering letter telling us about your experience and why this role appeals to you. We’re really interested in hearing your authentic voice, so we encourage you to write this yourself rather than relying on AI.
The client requests no contact from agencies or media sales.
The Head of Strategic Communications will lead strategic communications at ECU, building on our track record of shaping media narratives around the economy and working across multiple campaigns and programmes.
As our Head of Strategic Communications, you will devise and deliver impactful communications strategies to shape the way the UK media covers economic policy. You’ll help ensure that UK media debates are grounded in robust and innovative economic thinking and rise to the scale and urgency of current societal challenges.
If you believe that media and public debate on economics could be improved - and if you have the strategic communications track record to make that happen - then we would like to hear from you.
The client requests no contact from agencies or media sales.
About us:
Drinkaware is a leading charity concerned with reducing harm from alcohol. We do this by providing impartial, evidence-based information, advice, and practical resources; raising awareness of alcohol harms; and working in partnership with others to deliver behaviour change through our tools and interventions. The Trust is funded primarily through voluntary, unrestricted donations from alcohol producers, wholesalers, and on- and off-trade retailers, but acts entirely independently.
If you’re passionate about making a difference and thrive in a role where no two days are the same, we’d love to hear from you.
_____________________________________________________________________________
About the role:
As our Junior Content Producer, you’ll support the Content Team to deliver Drinkaware’s multimedia content strategy. Working closely with colleagues across Content, Marketing, Ops and Programmes, Partnerships and Research, you’ll play a key role in creating, coordinating and delivering engaging content across digital and offline channels.
From managing content workflows to producing engaging social content, your work will help ensure our audiences can make informed choices about alcohol.
Your responsibilities will include:
• Creating and supporting the delivery of digital and printed content across channels.
• Planning, self-shooting and editing high-quality video content for social media.
• Supporting the delivery of social media plans, across Facebook, Instagram and LinkedIn.
• Coordinating content requests to ensure tasks are assigned, tracked and delivered on time.
• Building and nurturing online communities through proactive community management and audience engagement.
This is a role for someone who enjoys variety, is creatively driven, and thrives in a fast-paced, collaborative environment.
_____________________________________________________________________
About you:
We welcome applications from people of all backgrounds and experiences. You’ll bring:
• Experience in digital content production and social media delivery.
• Experience of creating multimedia content using Adobe Creative Cloud and Canva.
• Strong video production skills, including self-shooting and editing for social platforms.
• Confidence working across teams and managing multiple tasks to deadlines.
• A proactive, collaborative approach, with the ability to work independently and as part of a team.
Experience working within complex sign-off processes or creating animations or infographics, is a bonus, but not essential. If you meet most of the criteria and are excited about the role, we encourage you to apply.
_____________________________________________________________________________
Why join us?
At Drinkaware, we value our people and offer a supportive, inclusive environment where everyone can thrive. You’ll enjoy:
…and more.
_____________________________________________________________________________
Ready to make an impact?
Apply today and help us work together to reduce alcohol harm across the UK.
For full information please refer to the attached job description, our applicant privacy policy and read more about Drinkaware on our website.
All candidates must be eligible to work in the UK and provide proof of your right to work in the UK.
Expected Interview dates:
Apply for this post by clicking on the 'Apply' link. You should submit an up-to-date CV and a brief covering letter (maximum two pages) that outlines how you meet the requirements outlined in the 'About You' section in the Job Description and what you would bring to Drinkaware.
We are committed to equality, diversity, and inclusion and welcome applications from all communities. If you need adjustments during the recruitment process, please let us know.
No agency support is required
Drinkaware is an independent charity working to reduce alcohol misuse & harm in the UK
The client requests no contact from agencies or media sales.
London Landmarks Half Marathon Communications & Engagement Officer
The London Landmarks Half Marathon is looking for a creative, highly organised Communications & Engagement Officer to help shape how we connect with participants, communities and partners. It’s an exciting time to join the team as we look ahead to our 10th anniversary in 2027.
This role is ideal for a strong storyteller who enjoys creating clear, compelling content across multiple channels. You’ll turn ideas into high-quality communications, manage multiple workstreams at pace, and ensure everything is accurate, consistent and on brand. You’ll be confident working with stakeholders, managing approvals and keeping projects moving in a fast-paced environment.
Storytelling is central. You’ll bring participant and charity stories to life with authenticity and care, capturing the real impact of mass participation events on individuals and communities.
Working across social media, email and web, you’ll use insight to continually improve communications.
This is a great opportunity for someone collaborative, detail-focused and purpose-driven, who wants to help deliver a high-profile event that raises vital funds for charity.
To apply, please send your CV and a cover letter (max. 2 pages) outlining your suitability for the role and how your experience matches the job description and role profile. Applications close at 9am on 25 May.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mission Without Borders (MWB) is a Christian charity supporting over 10,000 children and 2,000 families living in poverty across Eastern Europe. As we embark on an ambitious new 5‑year strategy, we’re investing in the growth of our UK team and we’re looking for a creative, proactive Marketing & Communications Officer to help expand our reach, raise awareness, and inspire supporters across the UK.
In this exciting new role, you’ll shape and deliver our marketing and communications strategy across both digital and traditional channels. From running targeted digital campaigns and enhancing our online presence to crafting compelling stories and to building relationships with Christian media and, you'll play a key part in growing awareness, engagement and income.
We’re seeking someone with strong digital marketing experience, excellent storytelling and relationship building skills, with an understanding of the UK Christian landscape. If you’re passionate about using your skills to make a real impact, and to help bring hope for vulnerable children and families across Eastern Europe, we’d love to hear from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Every day, Centre 404 works alongside people with learning disabilities and their families so they can live fuller, more connected lives. The voices, stories and impact behind that work matter — and we’re looking for a Senior Communications Officer to help make sure they are heard with care, clarity and purpose.
Centre 404 is a community‑rooted health and social care charity in North London, where values shape practice and communications are central to our impact. This is an exciting opportunity to take ownership of our communications across digital channels, campaigns and publications, shaping how Centre 404 is seen and understood.
Working closely with the Director of Children, Young People, Families & Engagement, the Fundraising Manager and colleagues across the organisation, you’ll play a key role in strengthening engagement, supporting fundraising, and ensuring lived experience sits at the heart of everything we communicate.
About the role
This is a standalone role with a high degree of autonomy, offering the chance to make a real difference in a values‑led organisation.
About you
We’re looking for someone who:
Experience in the charity, health or social care sector — particularly producing publications or supporting fundraising communications — would be an advantage, but is not essential.
Why work for Centre 404?
At Centre 404, values aren’t just words — they shape how we work every day. We offer a supportive, collaborative environment where your work will have a genuine impact on people’s lives. You’ll have the opportunity to shape our communications, grow your skills and contribute to a mission you can truly believe in.
Centre 404 is a warm, values‑driven organisation with a rich history of supporting people with learning disabilities for over 75 years. We are collaborative, ambitious, and committed to creating life‑changing impact for families across North London. We will provide a detailed induction and on-going training and support. We are also committed to safeguarding and promoting the welfare of adults at risk and we are looking to recruit people who share these values. All offers of employment are subject to a relevant DBS check, proof of eligibility to work in the UK and satisfactory references covering a five-year period.
We are dedicated to providing a meaningful and rewarding work environment, as well as offering a range of perks and benefits for our staff to enjoy.
Centre 404 is an equal opportunities employer and welcomes applications from all sections of the community. Charity ref number 299889
Please submit a CV along with a cover statement addressing the following: “Tell us more about why you are interested in this role and what you would bring to this post in terms of your knowledge, skills and experience”. Please ensure you refer to the person specification in your statement and explain how you meet the criteria.
Lead income growth that creates lasting change
At Allsorts Gloucestershire, we’re committed to tackling the persistent inequalities faced by disabled children, young people and their families. We’re a respected, values-driven charity with a strong local reputation - and we’re looking for an ambitious Grants, Income & Comms Manager to help shape our future.
This is an influential role with organisation-wide impact. You’ll lead and grow our income generation strategy, securing sustainable funding that enables us to deepen our impact across Gloucestershire while strengthening our external profile and brand.
About the role
This role offers the chance to make a genuine difference in a dynamic fundraising environment while helping disabled children, young people and families access the support they need to thrive.
You will:
Approximately 70% of your focus will be on grants, trusts and commissioned income, with the remaining 30% dedicated to community fundraising, individual giving, legacy income and communications.
What we’re looking for
We’re looking for someone who is both strategic and proactive, with strong fundraising expertise and the confidence to lead.
Essential Experience
Desirable Experience
Why join Allsorts?
STAGE 1 INTERVIEWS
w/c 8th June 2026
In-person, Stroud
STAGE 2 INTERVIEWS
w/c 15th June 2026
In-person, Stroud
We aim to provide a positive and transparent recruitment experience and will keep you informed throughout the process.
Our Commitment to Inclusion
We actively encourage people with disabilities and from diverse backgrounds to apply for our jobs. Our offices and interview space are fully accessible, with a Changing Places toilet and accessible parking. All job literature is available in alternative formats upon request. We welcome potential applicants to have a conversation with us about any interview adaptations they may need.
Safeguarding & Practical Requirements
Interested?
Ready to make a real difference?
Location: Hybrid, requirement to be in one of our Scotland Offices (Edinburgh, Glasgow, Dundee, Aberdeen) at least once a week.
Are you a creative digital storyteller with a passion for film, animation and motion graphics? Join Shelter Scotland as our Digital Content Producer and help bring to life the real experiences of people facing homelessness and bad housing.
About the role
As Digital Content Producer, you’ll create high-quality video, photography and other visuals that tell our story with clarity and power. You’ll have a creative mind and a passion for storytelling, which you’ll use to inspire people and to drive change.
Reporting to the Communications Manager and working alongside another Digital Content Producer, a Communications Executive and a Digital Communications Executive, you’ll bring enthusiasm and a positive attitude to our welcoming team. You’ll need to be confident in your technical abilities and good at working with people across different teams, as well as under the pressure of a deadline.
Role specifics
We’re looking for a creative and skilled Digital Content Producer with strong experience in videography, photography and digital content creation, and a portfolio that shows your ability to deliver high-quality work across a range of briefs. You’ll be confident managing projects from concept to delivery, including filming, editing and post-production, and using tools such as Adobe Premiere Pro, Illustrator and Photoshop to create engaging, on-brand content. You’ll have a flair for storytelling, with the ability to work sensitively with people to share authentic experiences and turn complex issues into clear, impactful content. With strong design skills, excellent attention to detail and the ability to manage multiple deadlines, you’ll work collaboratively across teams to produce content that informs, engages and inspires action, helping to strengthen Shelter Scotland’s digital presence.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
This role sits in the Shelter Scotland Digital team and is a key role in ensuring delivering an excellent experience for anyone visiting our website.
We work together. You'll be expected to lead the team and work with wider teams, on all and any of our projects and products, sometimes at a moment's notice. That could mean working with Product Owners and Managers, developers, designers, policy specialists, legal teams, senior management - anyone you need to, to produce world-class digital content.
About Shelter Scotland
Shelter Scotland is Scotland’s national housing and homelessness charity. Our vision is of a home for everyone in Scotland. For over 50 years, the way we drive change has remained the same. We advise and support people in housing need today and use the insight we gain to inform our campaigns to change tomorrow. We also raise professional standards for those working in Scotland’s housing and homelessness sector by offering a broad range of training courses.
Home is a human right. It’s our foundation and where we thrive. Yet everyday thousands of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter Scotland. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter Scotland is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter Scotland does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Artsreach is seeking a highly motivated, creative and strategically minded individual to lead all marketing activity and raise the profile of our work across rural Dorset, crafting compelling stories, producing high‑quality digital and print content, managing press and social media, and developing strategies that strengthen audience engagement.
Artsreach is Dorset’s touring arts charity, presenting a programme of professional theatre, dance, music and participatory activity in rural communities of the county. Supported by Dorset Council, Artsreach is also part of Arts Council England’s National Portfolio, and celebrated its 35th Anniversary in 2025. Since the launch of its first programme in March 1990, Artsreach has been committed to working with volunteers across Dorset to overcome the barriers of rural and social isolation by providing communities with access to professional arts events, firmly believing that engagement enriches quality of life
The Marketing & Communications Officer will play a key role in raising the profile of Artsreach. By immersing yourself in our communities, our programme and the stories behind our work, you will create compelling content and build narratives that effectively communicate who we are and the impact we make to audiences, artists, funders and partners.
You will lead the planning and delivery of audience‑focused marketing and communications activity that increases awareness and strengthens engagement. This includes developing clear communications strategies, producing compelling digital and print content, and managing press, social media and other digital platforms.
A key part of the role is storytelling: gathering data, case studies and evidence of impact from across our programmes, and shaping these into accessible, persuasive communications that speak to the needs of our audience, volunteers, supporters and funders. Working closely with the team and our volunteer promoter network, you will ensure that our activity is visible, our messaging is consistent, and our unique contribution to rural communities is clearly understood.
Working within a small team can at times be highly pressurised, so we require someone who can adapt quickly and contribute positively to a supportive and collaborative working culture. This role will suit an individual with strong experience in cultural marketing, who can bring fresh ideas, confidence with digital tools, and a commitment to widening access to the arts across rural communities.
The client requests no contact from agencies or media sales.
A fantastic opportunity has arisen to join our External Affairs and Engagement team as Internal Communications Manager.
As our Internal Communications Manager, you’ll lead the creation and delivery of engaging, inspiring and high quality communications that connect colleagues across our national network of hostels and teams. Working within External Affairs and Engagement, you’ll play a key role in supporting YHA through a period of organisational change, helping colleagues understand our priorities, celebrate our impact, and stay connected as we head towards YHA’s centenary and beyond. You’ll design and deliver internal communication resources including digital tools, meeting and events to ensure all staff are engage in and enthused about YHA’s work and impact.
Why work for YHA?
Join our team and enjoy a range of exclusive staff benefits that support your well-being and career growth:
10 nights free hostel stays per year for you and up to 3 friends or family
Access to YHA’s staff discount and cash back portal
Free YHA Membership each year
Access to support via our Employee Assistance Program
There are many more benefits to working for YHA so please visit our website for more information.
What will you be doing as Internal Communications Manager?
Develop and deliver an internal communications strategy to support transformation and business priorities, reviewing current tools and systems
Identify and implement new modern digital solutions for internal communications
Creating engaging, clear and timely communications that connect and inspire staff across YHA’s network
Managing YHA’s internal communications channels to ensure consistency, accuracy and impact
Planning and hosting internal engagement activities such as briefings, webinars and Ask‑the‑Exec sessions
Producing high‑quality internal content including newsletters, briefings, presentations and articles
Working closely with senior leaders and colleagues across the organisation to gather stories, share updates and celebrate impact
Supporting staff understanding, engagement and confidence during periods of organisational change, with travel across the network as required
What Skills and Experience do you need to be an Internal Communications Manager?
Experience implementing and managing modern digital internal communications systems within complex or national organisations
Proven experience leading and delivering internal communications strategies
Expert confidence using Microsoft tools such as Teams, Viva Engage and SharePoint to drive engagement
Demonstrated success managing internal communications through periods of organisational change
Excellent written and verbal communication skills, with the ability to adapt tone for different audiences and situations
Confident facilitator and event coordinator, comfortable chairing meetings and presenting to senior audiences
Strong project management skills, able to balance competing priorities and deliver to deadlines
Approachable, trusted and well‑organised, with the ability to build positive relationships across all levels of the organisation
Demonstration of our HEART values – they’re part of everything we do, and we look for people who bring them to life in their everyday work
For more information about the role and the skills and experience required, please refer to the job description.
At YHA, we understand the richness of life experiences, and we place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds. For more information about how we are creating an inclusive workplace please visit our website.
Who are YHA?
YHA is a social enterprise with a mission to enrich the lives of all, especially young people. YHA does this by providing brilliant hostel stays and experiences that improve physical health, mental wellbeing and life skills.
If you would like to find out more about YHA the charity, the culture, the heritage and so much more please visit our jobs website.
How do you apply?
Submit your CV and complete the application form. For more information about our recruitment process, visit the job website.
Once the hiring manager has reviewed your application we will contact shortlisted candidates. We aim to get in touch within a reasonable amount of time after the closing date. You can also check on the progress of your application if you have signed up to Connect - our online candidate portal.
PLEASE NOTE All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Enrich the lives of all, especially young people, by providing brilliant hostel stays and experiences that improve physical health & mental wellbeing.
The client requests no contact from agencies or media sales.