Digital communications jobs in aston, west midlands

Location: Home-based in the UK, with regular national and international travel

Contract: 2 years with the possibility of extension dependent on funding.

Reporting to: Chief Operating Officer

Salary: £65,000 to £70,000.

Additional benefits: 25 days annual leave plus public holidays (annual leave increasing by 1 extra day for every years’ service up to 30 days total), life assurance and access to an employee assistance programme.

WeProtect Global Alliance will not be responding to expressions of interest or applications sent by third parties (agencies, brokers or recruitment specialists).

We require a highly skilled and motivated individual who has strong ethical standards and demonstrable commitment to our values to help grow, oversee, retain and actively engage the WeProtect Global Alliance to collaborate, advocate and  members and collectively work together to deliver our vision of a world where children and young people can access and participate in the digital world free from harm, sexual abuse and sexual exploitation.

The successful candidate will demonstrate considerable professional experience in a comparable role and a genuine passion for child protection. They will have a strong track record in developing, harnessing and deploying a diverse community of practice to develop real world solutions to make the digital world safer for children and young people across the globe.

Politically, commercially and financially astute, you will have a broad range of skills. You will be able to grow, activate and develop deep connections to nurture, harness and activate our alliance members to deliver our global mission and strategic objectives in a period where we are developing our new Strategy.

You will relish the opportunity to lead and support our member alliance, which currently comprises a broad range of high profile and influential representatives drawn from government, multi and bilateral agencies, global tech communities, NGO and advocacy groups, to focus on delivering real world solutions to often sensitive issues where competing views, political opinions and priorities can make seeking a resolution a challenge.

You will be comfortable supporting our Members Team and Alliance member community to ensure we remain relevant, responsive and impactful in an increasingly polarised political landscape as we enter the fourth industrial revolution. 

You will be able to focus on both the detail and the bigger picture in a complex landscape and be an inspirational and supportive team player who will live our values, shine confidently as a key member of the senior management team, be a role model to our brilliant secretariat workforce and an ambassador when engaging with members and external partners.

If leading, growing and getting the best out of a global community, combined with our mission of making the digital world free of harm for children and young people, motivate you to come to work and give your best every day, then this is the place for you and we cannot wait to welcome you!

About WeProtect Global Alliance 

The online world was not created with children in mind and can be unsafe for children and young people to explore. Every phone and computer is a potential gateway for offenders seeking to sexually exploit children. Our Alliance generates political commitment and practical approaches to make the digital world safe and positive for children, preventing sexual abuse and long-term harm.

Our Alliance’s geographical reach is unprecedented: 103 governments are members along with 82 private sector companies, 126 civil society organisations and 10 intergovernmental organisations. This diverse membership is key to our ability to deliver real change. Together, we break down complex problems and develop policies and solutions to protect children from sexual abuse online. More information on who we are and what we do can be found on the WeProtect Global Alliance website.

WeProtect Global Alliance is supported by a high-performing secretariat of eleven staff based in the UK and Belgium and is overseen by an influential Global Policy Board that the Head of Strategy will work collaboratively with to ensure the Alliance members remain impact and child centred.

Job description

 

Overall purpose of role

As the WeProtect Global Alliance Head of Members, you will grow and lead our capability and capacity to harness and grow our global alliance network to guide and drive the implementation of our Strategy and mission targets. This role requires an organised, driven, and people-oriented leader with deep and global connections in the child protection field. 

Your team will develop and deliver an elevated approach to managing a diverse community of members, supporting the Alliance maximise our impact on the global stage, support and advise the Management Board, Executive Team, Head of Strategy and Head of Development on the best ways to harness our Alliance community to respond to a rapidly evolving operational landscape and navigate key strategic decisions.

You will also work closely with the Head of Strategy and Head of Development to support the development of new ways of working to understand our collective impact and ensure our secretariat, members and broader organization actively remain relevant and focused on delivering our mission and strategic objectives. 

You will grow the capabilities and lead the WeProtect Global Alliance members work, with key accountability for the following outcomes:

· Work with the Executive Team, Management Board and Policy Board to develop, secure buy-in and implement a members strategy, operational and action plans to harness our diverse community to deliver the existing and forthcoming WeProtect Global Alliance Strategy and delivery targets.

· Collaborate with the Head of Strategy, the Head of Development and MEL lead to collectively build, maintain and oversee our theory of change and broader operational model to ensure we effectively harness and activate our member community to have real world impact on the lives of children and young people.

· Build the capability and capacity of the organisation to remain truly member led, build and manage the Members Team to pro-actively deliver a portfolio of work that will raise the profile of our mission and shift the needle on governmental, public and private sector agencies approaches to child protection and safety in the digital world. This includes overseeing and leading the Alliance’s Reference Groups and working collaboratively with the Executive Team and Head of Strategy to co-lead our work in international fora (most notably the WeProtect Global Summit).

· Build and maintain meaningful engagement with a broad range of members from across the public, private and third sector (including government agencies, advocacy communities, specialist tech and civil society organisations) across the globe to deliver the WeProtect Global Alliance strategic mission.

· Play an active role in building the operational resilience, financial sustainability and compliance capability and capacity of the Secretariat to provide a world class service to our members and Board to ensure WeProtect Global Alliance remains focused on creating a world where children and young people can access and participate in the digital world free from harm, sexual abuse and sexual exploitation.

Key Responsibilities

1. To lead the Members team to strengthen the WeProtect Global Alliance member’s portfolios by developing, securing buy-in and implementing the organisations member strategy, operating, governance model, plans, success indicators and internal capabilities to harness the power of our members to achieve our mission and vision in line with our core values.

2. To be a thought leader, keep abreast of external trends and developments and changing circumstances to ensure the WeProtect Global Alliance Member Strategy remains relevant, targeted and focused on improving outcomes for children and young people in a rapidly changing legislative, operational and technology landscape.

3. To be accountable for member services, outreach, growth, governance and cross organisational projects and work streams.  This includes planning and organising relevant performance and delivery areas, being mindful of cross-cutting impacts and priorities.

4. To ensure the continuous development and effective delivery of the WeProtect Global Alliance Member’s Strategy in a fast paced, politically sensitive and rapidly changing external environment, including participating in and leading (where relevant) annual business planning, forecasting, setting, monitoring, reviewing and reporting on budgets and relevant donor requirements to support effective decision making throughout the year.

5. To provide exemplary leadership and line management to staff, including appraisals, supervision, team meetings, delegating, managing, engaging, developing and supporting staff to be the best they can be and achieve our strategic objectives in accordance with our vision and values.

6. Lead and develop effective working relationships with external partners, stakeholders, members and staff to maximise the collective impact of WeProtect Global Alliance (governmental, public, private, civil society and advocacy communities).

7. To take accountability for preparing papers, reports and presentations for internal and external meetings including senior management meetings, executive team, trustee, board and reference groups meetings. To attend, chair, and contribute to meetings, briefings, reviews, due diligence and auditing and compliance activities.

8. Represent the Executive Director and the Chief Operating Officer at internal and external events, share peer responsibility for problem solving challenges, creating a ‘one team’ approach to delivery and deputising were appropriate.

9. To be an ambassador, spokesperson and representative of WeProtect Global Alliance Secretariat at external events.

Expectations

As a member of the Senior Management Team (SMT) you will also have a pivotal role to play in supporting and improving the organisation’s effectiveness as we develop the WeProtect Global Alliance’s new strategy, operating model and ways of working to ensure we remain effective, responsive and relevant in an increasingly complex and fast-moving technological landscape.

As a global, multi-sector alliance, ensuring equity, diversity and inclusion (EDI) is embedded in everything we do is a critical priority. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to be impactful and effective.  We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equality in physical and mental health for all.

1. To attend and contribute to meetings, training and other events as required.

2. To actively participate in our supervision and appraisal process.

3. To ensure that all responsibilities and activities within this post are delivered in accordance with WeProtect Global Alliance core values and relevant corporate, organisational, financial and compliance policies.

4. To travel to meetings and fora which may require the need to work unsociable hours e.g. attending evening or weekend meetings.

5. To adhere to relevant legal and statutory requirements including Data Protection Act and the Health and Safety at Work Act.

To use WeProtect Global Alliance resources responsibly.

Person Specification

Essential criteria

Experience

1. Significant senior experience and demonstrable record leading and growing a diverse global membership and/or partnership alliance function and/or service to deliver an ambitious child centred mission on the global stage.

2. Outstanding leadership and team management experience, including experience coaching and line managing direct reports.

3. Demonstrable effective influencing and negotiation skills and political judgment with a proven track record building productive and impactful professional relationship and partnerships with a wide range of individuals and organisations.

4. Demonstrable experience leading change and transformation with demonstrable qualities as a change agent. 

5. Demonstrable senior management level experience in project management, financial, donor and budget management, monitoring, evaluation and lesson learning across the fields of strategy, research and policy.

6. Significant experience commissioning high quality, high value research and policy projects and able to demonstrate the use of insights in long term planning and impact frameworks.

Skills

1. Outstanding communication skills and ability to effectively engage and build meaningful relationships with internal and external staff and stakeholders at all levels.

2. Outstanding self-management skills to work independently, autonomously and as part of a team, using own initiative and being flexible and adaptable to deliver as ‘one team’.

3. Excellent IT, project management, financial management and donor engagement skills.

4. Demonstrable excellent planning and organisation skills to deliver work to agreed timescales and standards.

Knowledge

1. Knowledge and understanding of WeProtect Global Alliance mission, vision, values and ambition and how it applies to this post.

2. Knowledge and understanding of a child centred approach to participation, advocacy and EDI and how it applies to this post, with a focus on embedding effective policies and processes.

3. Awareness of global child protection policies and procedures within the digital arena and a genuine passion for child protection.

Other

1. A willingness to travel and work unsocial hours (time in lieu can be claimed)

2. Commitment to your own continuing professional and personal development

3. To uphold high standards of work, standards and conduct in line with WeProtect Global Alliance values.

Diversity, inclusion and equity

We welcome applicants from all sections of the community, regardless of age, sex, gender (or gender identity), ethnicity, disability or sexual orientation. We particularly welcome applicants from ethnic minorities and other under-represented groups. 

Safeguarding and values

As a child-focused organisation, we have a strong commitment to child safeguarding and rigorous procedures. The successful candidate will be required to provide two referees and to undergo a criminal record check. 

All staff are expected to act at all times in a manner consistent with our values and in compliance with our policies and procedures, including our Safeguarding Policy and Code of Conduct.

Our values are: 

· Empowerment – collaboration, innovation, challenge

· Accountability – responsibility, delivery, safeguarding

· Respect – honesty, feedback, inclusion

There when it matters

We have an exciting opportunity within our IT Directorate for an experienced and dedicated BI Developer to join the team.

Working as part of a Data and BI team you will specialise in the development of dashboards, visualisations, data extraction and manipulation using in-depth knowledge of various software tools (including but not limited to PowerBI, SQL, Python / R) that provide value to, and delight, our customers.

About the role:

• Design, develop, and optimize advanced BI dashboards and reports using Power BI. Ensure they are intuitive, efficient, and tailored to the client's needs.
• Conduct comprehensive analysis of complex data, identifying trends, and translating insights into actionable recommendations.
• Leverage SQL skills to query, manipulate and manage data within relational databases. Ensure the efficient and effective use of data in support of strategic initiatives.
• Develop our Power BI platform.
• Build data models from scratch ranging in complexity.
• Contribute to the design and build of the organisation's data warehouse.
• Stay current with the latest Industry trends and specifically advances in the MS BI stack.
• Work as part of a team to prototype, develop, launch, maintain and enhance a portfolio of data analytics products that are quality-assured, user-focused, automated, reliable and secure.
• Creating statistically valid, user friendly visualisations and dashboards using PowerBI and other data analysis tools.
• Excel in methods for managing data across all parts of the development lifecycle using knowledge of ETL techniques to prepare data for use within data analytics products, creating robust and repeatable workflows to ensure effective and efficient future maintenance of data reports and visualisations.
• Create documentation, document code/ visualisations and user support materials to agreed standards.
• Provide specialist and/or subject expert advice and technical support in relation to complex user enquires relating to data products, reports and visualisations.
• Stay up to date with technologies and practices through formal external training, on the job training, interaction with co-workers and self-learning.
• Evaluate new technologies to ensure the advancement of technology architecture and data capabilities.
• Contribute throughout the entire development lifecycle and engage in automation and efficiency activities to benefit the team, its products and more widely.

About you:

• Significant experience using the Microsoft BI stack, Power BI, DAX, M or Power Query
• Significant experience using the SQL Server Stack, T-SQL, SSIS
• Experience with SSRS
• In-depth knowledge of data and requirements analysis.
• Proven experience as a Microsoft Power BI Developer with a strong portfolio of successful projects.
• Experience with data integration from various sources.
• Strong knowledge of data visualisation best practices and UI/UX principles.
• Able to collect, analyse and present complex data and information required to fulfil their role.
• Experience in development lifecycles and change management.
• Ability to demonstrate adapting to changing priorities.
• Can document their work to required standards.
• Ability to manage small projects and adhere to organisational project standards where required.
• Can effectively communicate with colleagues and other third parties.
• BI/MI Requirements gathering and analysis.
• Solution design, creation, and maintenance.
• Stakeholder Management.
• Significant experience in producing a wide range of data analytics products, including high-quality dashboards, visualisations and support materials to meet customer needs.
• Experience in applying technology to solve business problems.
• Experience working with personal data.
• Experience of working within an agile environment

Nice to have:

• Preferably a mathematics and statistics background.
• A good understanding of GDPR.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.

We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.

Benefits

• Company pension scheme
• 27 days holiday - rising to 33 with length of service plus bank holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
• Staff discount of 10% on new goods online 
• Structured induction programme and learning and development opportunities.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible.

We are particularly interested in increasing applications from the global majority, LGBTQIA+ and people with disabilities as they are currently underrepresented in our organisation.

Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process 

If you want more than just a job, we want you.

Join the team and be there when it matters.

Birmingham Cathedral is a beautiful building with a wonderful community of worshippers, volunteers and staff. We are inspired by a strong sense of social justice, a passion for supporting those who are marginalised within the city and a commitment to celebrating all that is wonderful in our diverse city and diocese. We strive for our Cathedral to be fully representative of the richly diverse communities we serve, and have an unwavering desire to share God’s love, and the good news of Jesus Christ in a spirit of service.

Birmingham Cathedral demonstrates daily its attraction as a house of prayer to the people of the city and its international visitors. Alongside daily worship, enriched by the Anglican choral tradition, the Cathedral hosts diocesan, regional and national events and is responsive to immediate community needs for celebration and lament. With growing confidence and newly refurbished Burne-Jones windows, the Cathedral has a clear vision and strategy. The Cathedral’s strategic plan focusses on three priorities: Pray, Serve and Grow and gives Birmingham Cathedral a clear sense of purpose and direction.

The Volunteer Co-ordinator will facilitate, develop and champion the work of the volunteers within the cathedral. The role will support the recruitment of volunteers and support the development of volunteer team leaders. The Volunteer Co-ordinator will have responsibility for aligning the work of volunteers with delivering Chapter's overall strategy, with a particular focus on the development of welcome volunteers to engage visitors and increase per head visitor donations.

Person Specification:

Essential:

• Experience working with volunteers in a charity context.
• Exceptional communication skills, together with a confident and professional approach.
• Must be self-motivated whilst understanding the importance of working as part of a team.
• Sympathetic towards and supportive of the mission and values of the cathedral.
• The ability to establish and maintain good working relationships with a range of people, including cathedral colleagues and external organisations.
• Comprehensive IT skills.
• Willingness to work flexibly, including evenings, weekends and public holidays as required.
• Experience of establishing and reporting on KPIs.
• Empathy with the ethos of the Church of England

PINF is the first charity in the UK that exists to support high-quality journalism. We exist at the cutting edge of charity law and need an experienced charity professional to make sure we do things properly. 

As Head of Operations & Governance, you will be responsible for overseeing the back-office operations of the charity. You will be a key point of contact for the team and support the Executive Director to ensure smooth, efficient and compliant operations.

You will be a senior member of the team, responsible for ensuring that PINF operates within its legal and regulatory framework, including in relation to charity, corporate, tax, employment and data protection regulations. The role involves liaising with the Chair, Board of Trustees, Executive Director, legal advisors and regulators to support best practice in financial management, governance, risk management and compliance.  

Duties and responsibilities 

• Financial Management 

• Ensure consistent delivery and quality of finance operations, including transactions processing, which will involve managing a bookkeeping service.

• Prepare and monitor annual budgets, management accounts and project budgets.

• Lead on the financial aspects of fundraising, contract management, and funder reporting. Including managing restricted and unrestricted funding. 

• Oversee the process of preparing statutory accounts, including liaising with accountants and auditors.

• Maintain internal controls and policies to protect assets, prevent fraud, and ensure business continuity. 

• Participate in the Finance & Fundraising Committee and support the Treasurer to plan and deliver meetings. 

• Prepare financial reports for board meetings and engage in board discussions.

• Governance 

• Manage our annual governance cycle, working closely with the Chair, Treasurer and Executive Director to ensure legal compliance and to plan and prepare for Board meetings including taking appropriate minutes.

• Manage the organisational risk framework including identifying emerging risks and working with the Executive Director to mitigate them.

• Companies House and Charity Commission filings.

• Develop and maintain a suite of policy to ensure PINF meets its obligations as a charity and an employer.

• Play an active part in board discussion to support good decision making.

• HR 

• Manage HR across the organisation; ensuring all HR processes and policies are fit for purpose, up to date and adhere to law, and are understood and implemented across the organisation.

• Manage recruitment processes for all staff.

• Manage the annual leave tracker. 

• Operations and administration 

• Ensure the smooth running of the organisation by leading operational planning and monitoring progress.

• Lead on relationships and contracts with external suppliers and contractors.

• Ensure PINF has appropriate insurance cover. 

• Occasional support with charitable activities (meetings, events, publications, etc.) 

Requirements  

• A professional qualification in finance, management, law, or a related field and at least five years’ experience relevant to this role.

• Deep understanding of good governance and best practice in the charity sector.

• Understanding of relevant laws relating to employment, data protection and running a charity. 

• Sympathy to the aims and objectives of PINF. 

• Full professional proficiency in English. 

• Right to work in the UK. 

Skills and attributes 

• Experience of managing charity finances and budgets (Essential). A related finance or accountancy qualification would be desirable. 

• Experience of managing operations in a comparable charity or business, with both strategic and day-to-day operational responsibilities. 

• Developing HR processes and policies and taking the lead in implementing these across an organisation. 

• Developing processes and procedures and making improvements for efficiency and impact. 

• Experience of working closely with trustees, non-executives or senior leadership teams.

• Strong oral and written communications skills, including having the confidence to use your expertise to provide feedback and constructive challenge to senior leaders.

• Excellent problem-solving and interpersonal skills. 

• Ability to work remotely and independently and to collaborate with others. 

• Enjoy being the key point of contact and support in a small, remote team. 

• Ability to stay on top of your workload by using relevant software (including Microsoft Office and finance software such as Xero), keeping accurate and up-to-date records, and prioritising between competing tasks. 

Please apply using Charity Job. Once you click apply you will be prompted to upload your CV and answer an application question in up to 5000 characters: What do you see as the main challenges facing PINF as a small but ambitious charity, and how will you use your experience to address them as Head of Operations & Governance? 

Location: Home-based in the UK, with regular national and international travel

Contract: 2 years with the possibility of extension dependent on continuation of funding.

Reporting to: Chief Operating Officer

Salary: £65,000 to £70,000.

Additional benefits: 25 days annual leave plus public holidays (annual leave increasing by 1 extra day for every year’s service up to 30 days total), life assurance and access to an employee assistance programme.

WeProtect Global Alliance will not be responding to expressions of interest or applications sent by third parties (agencies, brokers or recruitment specialists).

We require a highly skilled and motivated individual who has strong ethical standards and demonstrable commitment to the values of WeProtect Global Alliance to help plan, coordinate, implement and track our existing and new global strategy to ensure that our members collectively work together to create a world where children and young people can access and participate in the digital world free from harm, sexual abuse and sexual exploitation.

The successful candidate will demonstrate considerable professional experience in a comparable role and a genuine passion for child protection. They will have a strong track record in developing, harnessing and deploying policy and research outputs to support and collaborate with the WeProtect Global Alliance community to develop real world solutions to make the digital world safer for children and young people across the globe.

Politically, commercially and financially astute, you will have a broad range of skills. You will be able to build relationships and work effectively with a broad range of global partners (who often hold competing views and opinions). You will confidently and comfortably support often ambiguous and sensitive negotiations with diverse stakeholders as we develop and implement the organisation’s new global strategy.

You will be able to focus on both the detail and the bigger picture in a complex policy and legislative landscape and be an inspirational and supportive team player who will live our values, shine confidently as a key member of the senior management team, be a role model to our brilliant research manager and policy manager and ambassador when engaging with members and external partners.

If working on strategy, research and policy, combined with our mission of making the digital world free of harm for children and young people, motivate you to come to work and give your best every day, then this is the place for you and we cannot wait to welcome you!

About WeProtect Global Alliance 

The online world was not created with children in mind and can be unsafe for children and young people to explore. Every phone and computer is a potential gateway for offenders seeking to sexually exploit children. Our Alliance generates political commitment and practical approaches to make the digital world safe and positive for children, preventing sexual abuse and long-term harm.

Our Alliance’s geographical reach is unprecedented: 103 governments are members along with 82 private sector companies, 126 civil society organisations and 10 intergovernmental organisations. This diverse membership is key to our ability to deliver real change. Together, we break down complex problems and develop policies and solutions to protect children from sexual abuse online. More information on who we are and what we do can be found on the WeProtect Global Alliance website.

WeProtect Global Alliance is supported by a high-performing secretariat of eleven staff based in the UK and Belgium and is overseen by an influential Global Policy Board that the Head of Strategy will work collaboratively with to ensure the Alliance members remain impact and child centred.

Job description

 

Overall purpose of role

As the WeProtect Global Alliance Head of Strategy, you will lead a small team to build a global network, evidence base and policy portfolio to guide and drive the implementation of our Strategy and mission targets. Your team will provide high level analysis and ask critical questions, supporting the Alliance to identify immediate and emerging issues which may require investigation or exploration, support the Policy Board, Executive Team, Head of Members and Head of Development to navigate key strategic decisions.

You will also work closely with the Head of Members and Head of Development to support the development of new ways of working to harness Alliance members and broader community of practice to understand our collective impact and ensure our secretariat, members and broader organization actively remain relevant and focused on delivering our mission and strategic objectives. 

You will lead the WeProtect Global Alliance Research and Policy work, with key accountability for the following outcomes:

· Work with the Executive Team and Policy Board to implement the existing WeProtect Global Alliance strategy and ensure the forthcoming strategy remains targeted and focused on achieving the Alliance’s global ambition.

· Work with the Executive Team and Policy Board to develop and implement the WeProtect Global Alliance approach, strategy and operational targets on participation and engagement.

· Collaborate with the Head of Members, the Head of Development and MEL lead to collectively build, maintain and oversee our theory of change and operational model to ensure our Strategy remains impactful and has real world impact on the lives of children and young people.

· Provide inspirational leadership and empower our Policy Manager and Research Manager to pro-actively deliver a portfolio of work that will raise the profile of our mission and shift the needle on governmental, public and private sector agencies approaches to child protection and safety in the digital world. This includes overseeing the production of the WeProtect Global Alliance biennial Global Threat Assessment, Model National Response and Global Strategic Response.

· Build and maintain meaningful engagement with a broad range of external stakeholders across the public, private and third sector (including government agencies, advocacy communities, specialist tech and civil society organisations) across the globe to deliver the WeProtect Global Alliance strategic mission.

· Play an active role in building the operational resilience, financial sustainability and compliance capability and capacity of the Secretariat to provide a world class service to our members and Board to ensure WeProtect Global Alliance remains focused on creating a world where children and young people can access and participate in the digital world free from harm, sexual abuse and sexual exploitation.

Key Responsibilities

1. To lead the Strategy team, ensuring the research and policy portfolios are informed by best practice to achieve our mission, vision and embody our values.  This includes working across the Secretariat to deliver the existing strategy and collaborate with Executive Team to develop and implement our new strategy.

2. To be a thought leader, keep abreast of external trends and developments and changing circumstances to ensure the WeProtect Global Alliance Strategy remains relevant, targeted and focused on improving outcomes for children and young people in a rapidly changing legislative, operational and technology landscape.

3. To be accountable for strategy, research, policy and cross organisational projects and work streams.  This includes planning and organising relevant performance and delivery areas, being mindful of cross-cutting impacts and priorities.

4. To be accountable for the commissioning, delivery and impact of strategic projects, ensuring they are led and informed by participatory and advocacy principles to reflect the diversity of our membership, embed lived experience, and deliver the WeProtect Global Alliance mission.

5. To ensure the continuous development and effective delivery of the WeProtect Global Alliance Strategy in a fast paced, politically sensitive and rapidly changing external environment, including participating in and leading (where relevant) annual business planning, forecasting, setting, monitoring, reviewing and reporting on budgets and relevant donor requirements to support effective decision making throughout the year.

6. To provide exemplary leadership and line management to staff, including appraisals, supervision, team meetings, delegating, managing, engaging, developing and supporting staff to be the best they can be and achieve our strategic objectives in accordance with our vision and values.

7. Lead and develop effective working relationships with external partners, stakeholders, members and staff to maximise the collective impact of WeProtect Global Alliance (governmental, public, private, civil society and advocacy communities).

8. To take accountability for preparing papers, reports and presentations for internal and external meetings including senior management meetings, executive team, trustee, board and reference groups meetings. To attend, chair, and contribute to meetings, briefings, reviews, due diligence and auditing and compliance activities.

9. Represent the Executive Director and the Chief Operating Officer at internal and external events, share peer responsibility for problem solving challenges, creating a ‘one team’ approach to delivery and deputising were appropriate.

10. To be an ambassador, spokesperson and representative of WeProtect Global Alliance Secretariat at external events.

Expectations

As a member of the Senior Management Team (SMT) you will also have a pivotal role to play in supporting and improving the organisations effectiveness as we develop the WeProtect Global Alliance new strategy, operating model and ways of working to ensure we remain effective, responsive and relevant in an increasingly polarized political landscape as we enter the fourth industrial revolution.

As a global, multi-sector alliance, ensuring equity, diversity and inclusion (EDI) is embedded in everything we do is a critical priority. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to be impactful and effective.  We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equality in physical and mental health for all.

1. To attend and contribute to meetings, training and other events as required.

2. To actively participate in our supervision and appraisal process.

3. To ensure that all responsibilities and activities within this post are delivered in accordance with WeProtect Global Alliance core values and relevant corporate, organisational, financial and compliance policies.

4. To travel to meetings and fora which may require the need to work unsociable hours e.g. attending evening or weekend meetings.

5. To adhere to relevant legal and statutory requirements including Data Protection Act and the Health and Safety at Work Act.

6. To use WeProtect Global Alliance resources responsibly.

Person Specification

Essential criteria

Experience

1. Significant senior experience and demonstrable record leading a Strategy Team to deliver an ambitious child centred mission on the global stage.

2. Outstanding leadership and team management experience, including experience coaching and line managing direct reports.

3. Demonstrable effective influencing and negotiation skills and political judgment with a proven track record building productive and impactful professional relationship and partnerships with a wide range of individuals and organisations.

4. Demonstrable experience leading change and transformation with demonstrable qualities as a change agent. 

5. Demonstrable senior management level experience in project management, financial, donor and budget management, monitoring, evaluation and lesson learning across the fields of strategy, research and policy.

6. Significant experience commissioning high quality, high value research and policy projects and able to demonstrate the use of insights in long term planning and impact frameworks.

Skills

1. Outstanding communication skills and ability to effectively engage and build meaningful relationships with internal and external staff and stakeholders at all levels.

2. Outstanding self-management skills to work independently, autonomously and as part of a team, using own initiative and being flexible and adaptable to deliver as ‘one team’.

3. Excellent IT, project management, financial management and donor engagement skills.

4. Demonstrable excellent planning and organisation skills to deliver work to agreed timescales and standards.

Knowledge

1. Knowledge and understanding of WeProtect Global Alliance mission, vision, values and ambition and how it applies to this post.

2. Knowledge and understanding of a child centred approach to participation, advocacy and EDI and how it applies to this post, with a focus on embedding effective policies and processes.

3. Awareness of global child protection policies and procedures within the digital arena and a genuine passion for child protection.

Other

1. A willingness to travel and work unsocial hours (time in lieu can be claimed)

2. Commitment to your own continuing professional and personal development

3. To uphold high standards of work, standards and conduct in line with WeProtect Global Alliance values.

Diversity, inclusion and equity

We welcome applicants from all sections of the community, regardless of age, sex, gender (or gender identity), ethnicity, disability or sexual orientation. We particularly welcome applicants from ethnic minorities and other under-represented groups. 

Safeguarding and values

As a child-focused organisation, we have a strong commitment to child safeguarding and rigorous procedures. The successful candidate will be required to provide two referees and to undergo a criminal record check. 

All staff are expected to act at all times in a manner consistent with our values and in compliance with our policies and procedures, including our Safeguarding Policy and Code of Conduct.

Our values are: 

· Empowerment – collaboration, innovation, challenge

· Accountability – responsibility, delivery, safeguarding

· Respect – honesty, feedback, inclusion

The Vacancy

Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people.  Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. 

IRW’s Office of the General Counsel Division is recruiting for the position of ‘Complaints & Compliance Administrator’ to join its dynamic team based in Birmingham, UK. The organisation is currently operating a hybrid working model.

Job purpose:

To assist with the day-to-day processing, reporting, oversight and management of a diverse range of incoming complaints and whistleblowing disclosures and appropriate escalation of complaints requiring escalation to relevant Area Leads.

The post will play an active role in providing support to the IRW Complaints Team ensuring compliance with associated policies and processes.  The role will involve the preparation of key documents and acting as a liaison with relevant internal and external stakeholders to compile and organise key information to support the work of the IRW Complaints Team. 

To provide support and assistance to the Policy and Compliance Manager in the effective and efficient management and administration of the Policy and Compliance function and wider needs of the Division.  To assist with ongoing reviews of internal or external policies and processes, production of resources, reports and associated materials and additional support as directed.

The successful candidate must have:

• A degree in a relevant qualification and/or significant experience suited to the wide remit of the role.
• Strong and seasoned analytical and problem-solving skills, with the ability to think creatively and laterally, to overcome challenges.
• Strong organisation skills and attention to detail to ensure delivery of high-quality work.
• Ability to prioritise and work efficiently under pressure and subject to changing priorities, meeting deadlines, and using judgment and initiative in problem resolution.
• Excellent communication (verbal and written) and interpersonal skills. Excellent written and spoken English in particular.
• Excellent levels of computer literacy including Microsoft Office applications. 
• Knowledge of compliance related subjects.
• Willingness to attend training where relevant.
• Independent and excellent time management skills
• Innovative thinker, able to develop and translate strategy into tactical action plans and deliverables.
• Experience of complaints resolution or customer facing role.
• Proven record of excellent people and interpersonal skills with strong communication skills at individual and group level. This includes ability to adapt to and engage within a multicultural and diverse environment.
• Previous experience of working within humanitarian and development (third) sector is an advantage.
• Proven ability and experience in analysing, interpreting and reporting on data which enables sound conclusion and recommendations to be drawn.
• Demonstrates the flexibility and energy that is required for self-management and prioritising workload.
• Ability to build constructive working relationships and ability to respond appropriately in fast changing and challenging situations.
• Willingness to travel within UK and internationally.

For more information, please click on the Documents tab above to view the full Job Description.

If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.

For more information on the excellent company benefits we offer our employees, please visit our website.

PLEASE NOTE: Interviews are expected to take place on or around 18 June 2025.

Pre-employment Checks:

Any employment with Islamic Relief will be subject to the following checks:

• Screening clearance
• Proof of eligibility to live and work within the UK
• Receipt of satisfactory references

Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.

Our values and commitment to safeguarding

IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.

In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Islamic Relief is an equal opportunities employer

About: All Ways Network (AWN) is a second-tier support organisation dedicated to empowering charities/not-for-profits (NFPs) that work with Muslim communities across the UK to become more fundable. We aim to enhance their capacity, sustainability, and impact through tailored support, resources, and strategic partnerships. 

Position Overview: The Funder & Engagement Officer will play a pivotal role in bridging the gap between funders and the charities we support. This position is responsible for enhancing funding awareness, establishing and nurturing strategic partnerships, and providing comprehensive support to our network of organisations. As this is a new position at AWN, we encourage applications from individuals who are confident in navigating new ground and keen to help define the role’s impact.

Key Responsibilities: 

Fundraising Support: 

• Provide personalised consultations to charities/NFPs we work with to develop and refine their grants and trusts strategies. 

• Assist charities in identifying funding opportunities and preparing compelling grant applications. 

• Organise and conduct workshops and training sessions on fundraising best practices, funder engagement, monitoring and evaluation, and grant writing. 

Relationship Building: 

• Establish and maintain strong relationships with a diverse range of grant funders 

• Facilitate strategic partnerships between member charities, infrastructure groups, and funders. 

• Represent AWN at relevant networking events, conferences, and meetings to promote the interests of our member organisations.

Resource Development: 

• Create and disseminate practical resources, toolkits, and guides to support charities. 

• Develop materials that highlight successful case studies and best practices within the sector. 

Monitoring and Evaluation: 

• Implement a robust monitoring and evaluation framework to assess the effectiveness of fundraising efforts and support provided. 

• Collect and analyse data to track progress and make informed recommendations for improvement. 

Communication and Reporting: 

• Prepare regular reports on activities, outcomes, and impacts for internal and external stakeholders. 

• Maintain clear and consistent communication with a network of service users/charities to ensure their needs are met and feedback is integrated. 

Any other duties reasonably expected within the scope of the role

Qualifications and Experience: 

• At least 3-5 years of experience in fundraising, grant management or not-for-profit management. 

• Proven track record or strong knowledge of successful grant writing and fundraising initiatives. 

• Strong understanding of the funding landscape and the unique challenges faced by charities serving Muslim communities. 

• Excellent interpersonal and communication skills, with the ability to build and maintain relationships with diverse stakeholders. 

• Demonstrated ability to develop and deliver effective training and capacity-building programs. 

• Proficiency in using digital tools for remote work and virtual collaboration. 

• Commitment to AWN’s mission and values, with a proactive and results-oriented approach. 

• Excellent written skills. 

• Comfortable in public speaking. 

• Proactive in creating and developing this role. Can confidently work independently. 

• Ideally the person should live in or the surrounding areas of London. We currently don't have an office space but we are forming a London team.

Benefits: Pension + 30 days holidays (including bank holidays and x2 days for Eid)

How to Apply: Interested candidates should submit a CV and a cover letter outlining their qualifications and experience by Monday 9th June 2025 at 5pm.

Interviews to be held in-person on w/c Monday 16th June 2025, based in a London Office. Successful candidates will be notified. 

If you have any queries about the role, salary, remote work etc, please contact us.

Title: Fundraising Manager

Reports to: Fundraising Director

Contract Type: Full-time, Permanent

Location: Based from one of our RTS offices with the expectation of at least 2 days a week in the office, with some flexibility to work from home, subject to business requirements and line manager approval. 

Hours: 5 days per week (37.5 Hours) Worked between Monday- Friday

Salary: £44,261 - £47,868 (5% employer pension contribution, Medicash and group life assurance, 27 days annual leave per annum for FTE plus bank holidays)

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Role Summary

We are looking for a motivated and dynamic individual who is passionate about collaboration and community-led change. If you believe in the power of strong, connected communities, this role is for you. You will need good organisational skills, energy and the ability to listen, build relationships, and inspire collaboration, which is essential in creating positive, lasting change.

As a Fundraising Manager, you will be responsible for managing a mixed portfolio of supporters with a view to growing this pool to deliver a mixture of revenue which can sustain and grow our ambitions and work. This will involve taking responsibility for nurturing and growing an existing philanthropic pool of funders whilst identifying, cultivating and mapping new high value opportunities, in excess of £75k. For your portfolio you will manage donor acquisition strategies, proposal writing and stewardship and supporter journey planning. 

The role involves securing funding from various sources, including trusts, corporations, and individuals, to support the charity’s mission. This includes developing and maintaining strong donor relationships, managing a portfolio of donors, and managing fundraising pipelines.

The ideal candidate will therefore be proactive, results-driven, and skilled in developing insight-led strategies, managing solicitations, along with the ability to create processes, gather insights, and propose budgets. You’ll be passionate about continuous improvement, have a proactive attitude and be comfortable in suggesting new and/or better ways of working. You’ll enjoy a challenging and fulfilling environment, working with a supportive and forward-thinking team.

Key Objectives:

• As a member of the Fundraising team, you will work across all parts of the fundraising process, from prospect research all the way through to the fundraising ask.

• You will work collaboratively within the Fundraising team and the wider organisation to develop compelling fundraising proposals for corporate donors, high net worth individuals, community appeals and trusts and foundations. 

• You will seek out and identify patterns of prospect and funder data and behaviours which inform our growth and generate ideas and solutions

• You will problem solve with others enabling planning and anticipation of challenges and opportunities

Fundraising Objectives:

• Develop a high value pipeline of prospects and funders which has a balanced approach across acquisition, retention and uplift to meet team targets and which provides the best supporter experience.

• Manage a personal portfolio through all stages of the fundraising cycle, within an overall fundraising team target, demonstrating an understanding of how to mitigate risk, maximise return on investment and give a focus to unrestricted income generation.

• Manage and cultivate prospect and funder relationships in their entirety, with responsibility for planning briefings, proposal writing, stakeholder engagement, reporting, stewardship, delivery, and evaluation.

• Research, prepare, and submit high-quality grant applications to charitable trusts, foundations, and other funding bodies utilising different funder approaches including bids, applications, proposals and EOIs, all delivering high-quality experiences and materials to secure funding. 

• Monitor and report on the progress of fundraising activities and grant applications, providing regular updates to the management team.

• Plan and write bespoke engagement plans (e.g. stewardship reports), including report-writing and impact analysis, and coordinating event and PR milestone activities.

• Work with internal & external stakeholders to develop new projects and ensure donor requirements and engagement opportunities are met.

Team and Operational Objectives:

• Help colleagues and supporters overcome any challenges and maximise their fundraising efforts.

• Manage your time and workload, and utilise our given processes, systems, and parameters to overcome barriers

• Support funder account management and compliance through planning, financial budgeting, and record keeping. 

• Ensure that systems and processes are effective, and that our database is updated and utilised as the central source of information for recording income, supporter interactions and reporting. 

• Ensure all supporters are appropriately thanked and help develop specific supporter journeys.

• Identify potential funding opportunities and contribute to philanthropic discovery exercises across new territories and themes

• Build and maintain relationships with a range of stakeholders from corporate partners through to community groups.

Please note the key responsibilities of this role are described above. They may be subject to reasonable changes from time to time in line with business needs. 

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Person Specification

Experience (essential)

• Experience in a charity fundraising role.

• A successful track record of building strong internal and external relationships and generating income from a broad range of funders

• Experience in fundraising preferably from Trust and Foundations; both family, corporate and individual, and partnership bid development.

• Experience in all aspects of donor cultivation (research, writing, follow-up, and stewardship), required

• Experience closing gifts at the six-figure level, including complex gifts using a variety of giving vehicles

• Pipeline development and management thereof, to ensure multi year planning and team financial target contributions are reflected.

• Proven track record in achieving financial and non-financial targets and in forecasting/ setting KPI’s

• Experience in identifying and acquiring new business opportunities and creatively retaining long term funder relationships

• Knowledge of prospect research techniques

• Maintaining a library of templated materials

Experience (desirable)

• Knowledge of place-based fundraising

• Experience working with under-represented communities 

• Enthusiastic “all hands-on deck” style team player; able to operate and collaborate across multiple teams and thrive in a fast-paced culture

• Advancing or building digital capabilities to support work activities

• Managing relationship milestones in collaboration with colleagues to include performance tracking, solicitations and reporting 

Skills (essential)

• Commitment to the aims and ethos of Right to Succeed and a genuine desire to bring about positive change for children and young people. 

• Knowledge or experience in a broad range of high value income generation practices and legislation

• Highly proactive and organised, with strong project management skills including multitasking and attention to detail

• An ability to identify, research and qualify potential donors and explore networks.

• Excellent written and verbal communication skills, with the ability to adapt messages to different audiences and craft compelling grant proposals

• Ability to nurture, develop and promote effective relationships and communicate with colleagues, community members and funders

• Strong cross team planning and organisation skills ensuring lead time processes for tight deadlines, consultation and proofing 

• Experience in utilising a range of printed and electronic resources and in working with databases to build a strong pipeline of funding and diverse portfolio of supporters

• Confident networker and relationship builder with excellent interpersonal, presentation, and negotiation skills

• Understanding of financial planning and business plans, ability to analyse accounts and data to inform funder activities, decision making and forecasting.

• Demonstrable IT skills and the ability to learn detailed processes quickly and accurately.

Qualifications & knowledge (desirable)

• Awareness of local areas, key challenges and understanding of current contexts 

• In-depth knowledge of education improvement and community development

• Demonstrated experience with Google Suite, fundraising CRM, project management tools

• CIOF or equivalent sector membership or qualification

• Sector Peer Network Participation and knowledge building 

• Fundraising compliance knowledge – inc Data Protection and Due Diligence

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Timetable 
Applications invited by 12:00pm Monday 19th May 2025
First Stage Interviews: Ongoing as applications received
This will be a two-stage interview process with a task to be prepared for stage 2.

Please note we will be interviewing candidates as applications are received and may close the vacancy earlier if a suitable candidate is identified. Candidates are advised to apply as early as possible.
These dates may be subject to change. 

Job Overall Goal: Ensure the effective development and implementation of global programs content that aligns with the charity’s objectives and resonates with a global audience under the direction of the Global Programs Manager.

Job Location: Remote working. The ability for on-site meetings at offices based in Eastbourne (BN21) or Milton Keynes (MK19) on an ad-hoc basis. The role requires occasional travel to support program delivery at events.

Hours: Up to Full-time: (37.5 hours: Monday–Friday).

Overview

The Maclellan Giving Together Foundation’s global engagement has reached a new season. As a Global Programs team, we roll out key initiatives across the globe that focus on equipping local ministries and releasing local resources to foster sustainable Kingdom growth. We also provide UK strategic grants that engage the church and para-church organisations. This is a dynamic, high-impact role, ideal for someone who is highly organised, relational and passionate about seeing the Kingdom flourish globally. 

Job Summary: 

We are seeking a dynamic creative Content and Campaigns Manager to oversee the development, implementation, and evaluation of our programme content across the globe. This role will work closely with the Global Programs Manager in the creation of key content and curriculums, strategising, delivering improvements, implementing campaigns and optimising processes. 

Key Responsibilities:

• Programme Development: To support the Global Programs Manager in ensuring the creation and execution of innovative programs that align with the charity's goals, for audiences both on-line and in-person. 

• Content Planning: Use of various techniques to develop program plans e.g. storyboards etc.

• Content Creation: Write and edit engaging and concise short and long form copy for various content (e.g. workbooks, animations, scripts, training guides), working with creatives/stakeholders as necessary. 

• Consistency: Maintaining a consistent style, quality, and tone of voice across all content.

• Implementation: Coordinate with various stakeholders in the delivery of programs, including addressing translation requirements and contextualising a particular region. 

• Localisation: Ensuring content is culturally appropriate and effective.

• Evaluation: Monitor and analyse programme performance, collaborating with the Event Managers to provide insights and recommendations for improvement.

• Content Distribution: Managing content distribution to ensure strong traction and engagement.

• Content Campaigns: Develop and manage comprehensive communication campaigns, including digital, social media, and email marketing as required.

• Process Optimisation: Streamline on-line and in-person programme processes related to program development and delivery.

• Reporting: Generate detailed reports on program performance and progress.

• Any other related activities as directed.

Occupational Requirement:

The candidate must have an active Christian faith.

Because The Maclellan Giving Together Foundation supports the Christian sector, the nature of the work requires that this post holder has an active faith in Jesus under the Equality Act 2010, Part 1, Schedule 9.

Experience:

• Have experience in a church/charity or professional environment (Essential)

• Strong understanding of and commitment to the Foundation’s mission (Essential)

• Proven experience in content creation, a strong track record of successful project management, and the ability to manage multiple projects simultaneously (Essential)

• Has an understanding of the Church scene (Essential)

• Excellent written and verbal communication skills, with the ability to convey complex ideas clearly and effectively (Essential)

• Strong creative thinking and problem-solving skills, with the ability to develop innovative ideas (Essential)

• Ability to work collaboratively in a team environment, with strong interpersonal skills (Essential)

• Professional in appearance and a desire to constantly improve and grow (Essential)

• Willingness to be flexible in their working hours with occasional travel and overnight stays (Essential)

• Experience working across geographical boundaries. (Desirable)

• Additional language (Desirable)

• Experience using design software e.g. Adobe (Desirable)

• Proficiency in using analytics tools and techniques, with the ability to interpret data and make informed decisions (Desirable)

Qualifications:

• Education: Bachelor's degree preferred or equivalent experience (Essential)

• Technical Skills: Familiarity with content creation software, CRM systems, and email marketing software (Desirable)

Benefits:

• This is up to a full-time position (Monday-Friday)

• Start as soon as possible

• Permanent position offered subject to a successful 6-month probationary period

• Salary £40-45K, depending on previous experience

• Holiday entitlement is 20 days pro rata, per annum (plus bank and statutory holidays and 3 days Christmas closing)

• Pension contributions via auto-enrolment to NEST

• Occasional evening and weekend work may be required for event support

Responsible to: Head of Growth
Team: Engagement
Place of work: Home-based (within specified geographical area)
 
Benefits:

• Salary – £27,000 per annum
• 35 hours per week, Monday to Friday
• Home-based (with occasional UK travel)
• 26 days annual leave plus all Bank Holidays
• bhsf cash plan, 3% pension contribution, death in service insurance
• Learning and development opportunities, Employee Assistance Programme

 
Job summary
 
Reporting to the head of growth and sitting within the engagement team you will:

• recruit volunteers by promoting Re-engage’s services,
• develop effective relationships with new and existing referrers such as social prescribers and community link workers
• identify and cultivate new, innovative referral pathways to connect with a broader demographic of seniors experiencing social isolation and loneliness
• support the wider Re-engage team in the delivery of our grant funded projects

 
Engagement officer tasks and requirements

• Growing and developing our network of referral partners, including social prescribers and link workers, ensuring that Re-engage's work is promoted to people aged 75 who are experiencing social isolation and loneliness.
• Partnering with communities to create regular, volunteer led, social gatherings for people aged 75
• Utilise Re-engage's CRM (OPUS) to inform evidence-based, data-driven decision-making to develop effective engagement plans.
• Working closely with the service delivery team ensuring that the right people are recruited and engaged into the right roles, in the right place, and at the right times.
• Collaborating with the communications team ensuring the widest possible publicity for the region’s needs through media and social media opportunities, local press, radio, TV, and online forums.
• Liaising closely with the fundraising team delivering against recruitment targets linked to grants.
• Working with the fundraising team on proposals and grant applications using regional knowledge, identifying local need, and collecting case studies.
• Identifying speaking and presenting opportunities ensuring that Re-engage's work is promoted to referrers.
• Working effectively as part of a regional team, maintaining, and growing all Re-engage services.
• Joint accountability, with colleagues in the region, for the engagement of older people and recruitment of volunteers into Re-engage's portfolio of services
• Carrying out any other reasonable tasks assigned to you by your line manager.
• You’ll be a proactive, solution-focused person with passion and skill for networking and building relationships. You’ll be experienced at building and maintaining effective relationships with referrers and social prescribers and will be a flexible, hands-on team player, who will deliver Re-engage's strategic objectives, values, behaviours, and working practices.

 
Knowledge, skills, and attributes
 
Essential

• Excellent people skills with a proven ability to network and collaborate with professionals, partners, older people, volunteers, and colleagues.
• Digital first approach with strong ability in all areas of working digitally.
• Experience of working across different sectors and developing links with other organisations.
• Excellent interpersonal, written, and verbal communication skills
• Organised and methodical approach to work with strong administrative skills
• Enthusiastic about using technology to its full advantage to engage and recruit older people and volunteers and make data informed decisions.
• Self-motivated, able to work remotely with minimal supervision.
• Experience of working to deadlines and meeting KPIs and targets
• A positive ambassador for Re-engage - committed to an organisation that challenges ageism, empowers volunteers and recognises and values diversity.
• Able to work your own initiative as well as collaboratively as part of a team
• A clear understanding of safeguarding systems and processes and of confidentiality and the implications of GDPR when working with volunteers and older people.

 
Desirable

• Experience of community engagement or sales, including online engagement.
• Experience working in a target-driven work environment
• Skilled at building and maintaining effective relationships with a wide range of stakeholders from the statutory, commercial, and voluntary sectors to deliver results.
• Interested in learning about loneliness, social isolation, and factors that impact the ageing population.
• Understanding of volunteer journey, including recruitment and engagement.
• Full driving license and own car preferred as this post will require regional travel as and when required and the occasional overnight stay.
• Understanding of, and empathy with, the issues affecting older people who are isolated, and lonely.

 
About Re-engage
 
Re-engage is a charity that is positive about older age and committed to reducing loneliness so that people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness and social isolation.
 
Our volunteers work together to create better communities and help to enrich the lives of our members. Older people who may have felt very alone now feel valued as individuals, continue to form friendships, and have groups that give support. We make sure that people know they are important well into their old age.
 
We are proud of our values - positive, innovative, transparent, evidence-based, and accountable - and of our ethos of bringing generations together.
 
Our vision is a world where no one is ever too old to make friends and enjoy social interaction.
 
Our mission is to work within communities to end social isolation and loneliness in older people.
 
Re-engage is committed to growing a staff team that enjoys coming to work every day and gets satisfaction out of being part of delivering significant impact to the lives of older people. We all work remotely, and we don’t let that stop us from getting to know each other and enjoying down time together. Our wellbeing programme includes multiple interest groups: music, books, hobbies etc as well as coffee and catch ups, quizzes, mindfulness, and other group activities. Everyone is encouraged to get involved in working groups and staff networks, all of which contribute to us getting to know each other. We have strong values and promote behaviours that underpin all we do.
 
How we recruit
 
Don’t meet every single requirement? Studies have shown that women and people from ethnic minority backgrounds are less likely to apply to jobs unless they meet every single qualification. At Re-engage we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we’d encourage you to apply anyway. You may be just the right candidate for this or other roles.
 
Re-engage uses the Hireful platform which helps remove unconscious bias for a forward-thinking, fair, and objective alternative to traditional hiring. Instead of using your CV alone, we'll be asking you to answer questions to test essential skills needed for the role. The responses are then anonymised and reviewed in a random order by members of our team. This enables us to make data-driven assessments focused on someone's ability, rather than their background.
 
The Hireful platform also asks some demographic questions before you start your application. We never see these responses with your application. We only see summary statistics to help us check if our candidate pool is balanced and if everyone has an equal chance to get hired irrespective of their background. If you prefer, you can easily opt out of answering these questions.
 
We would rather AI wasn't used for your answers as we want the real you, however we do reserve the right to reject applications if we feel the use of AI has been excessive.
 
The closing date is midnight on 18 May 2025 and interviews will be held week commencing 26 May 2025 and week commencing 2 June 2025
 
REF-221404

Responsible to: Engagement Team Manager
Team: Engagement
Place of work: Home-based (within specified geographical area)
 
Benefits:

• Salary – £27,000 per annum
• 35 hours per week, Monday to Friday
• Home-based (with occasional UK travel)
• 26 days annual leave plus all Bank Holidays
• bhsf cash plan, 3% pension contribution, death in service insurance
• Learning and development opportunities, Employee Assistance Programme

 
Job summary
 
Reporting to the head of growth and sitting within the engagement team you will:

• recruit volunteers by promoting Re-engage’s services,
• develop effective relationships with new and existing referrers such as social prescribers and community link workers
• identify and cultivate new, innovative referral pathways to connect with a broader demographic of seniors experiencing social isolation and loneliness
• support the wider Re-engage team in the delivery of our grant funded projects

 
Engagement officer tasks and requirements
 

• Growing and developing our network of referral partners, including social prescribers and link workers, ensuring that Re-engage's work is promoted to people aged 75 who are experiencing social isolation and loneliness.
• Partnering with communities to create regular, volunteer led, social gatherings for people aged 75
• Utilise Re-engage's CRM (OPUS) to inform evidence-based, data-driven decision-making to develop effective engagement plans.
• Working closely with the service delivery team ensuring that the right people are recruited and engaged into the right roles, in the right place, and at the right times.
• Collaborating with the communications team ensuring the widest possible publicity for the region’s needs through media and social media opportunities, local press, radio, TV, and online forums.
• Liaising closely with the fundraising team delivering against recruitment targets linked to grants.
• Working with the fundraising team on proposals and grant applications using regional knowledge, identifying local need, and collecting case studies.
• Identifying speaking and presenting opportunities ensuring that Re-engage's work is promoted to referrers.
• Working effectively as part of a regional team, maintaining, and growing all Re-engage services.
• Joint accountability, with colleagues in the region, for the engagement of older people and recruitment of volunteers into Re-engage's portfolio of services
• Carrying out any other reasonable tasks assigned to you by your line manager.
• You’ll be a proactive, solution-focused person with passion and skill for networking and building relationships. You’ll be experienced at building and maintaining effective relationships with referrers and social prescribers and will be a flexible, hands-on team player, who will deliver Re-engage's strategic objectives, values, behaviours, and working practices.

 
Knowledge, skills, and attributes
 
Essential

• Excellent people skills with a proven ability to network and collaborate with professionals, partners, older people, volunteers, and colleagues.
• Digital first approach with strong ability in all areas of working digitally.
• Experience of working across different sectors and developing links with other organisations.
• Excellent interpersonal, written, and verbal communication skills
• Organised and methodical approach to work with strong administrative skills
• Enthusiastic about using technology to its full advantage to engage and recruit older people and volunteers and make data informed decisions.
• Self-motivated, able to work remotely with minimal supervision.
• Experience of working to deadlines and meeting KPIs and targets
• A positive ambassador for Re-engage - committed to an organisation that challenges ageism, empowers volunteers and recognises and values diversity.
• Able to work your own initiative as well as collaboratively as part of a team
• A clear understanding of safeguarding systems and processes and of confidentiality and the implications of GDPR when working with volunteers and older people.

 
Desirable

• Experience of community engagement or sales, including online engagement.
• Experience working in a target-driven work environment
• Skilled at building and maintaining effective relationships with a wide range of stakeholders from the statutory, commercial, and voluntary sectors to deliver results.
• Interested in learning about loneliness, social isolation, and factors that impact the ageing population.
• Understanding of volunteer journey, including recruitment and engagement.
• Full driving license and own car preferred as this post will require regional travel as and when required and the occasional overnight stay.
• Understanding of, and empathy with, the issues affecting older people who are isolated, and lonely.

 
About Re-engage
 
Re-engage is a charity that is positive about older age and committed to reducing loneliness so that people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness and social isolation.
 
Our volunteers work together to create better communities and help to enrich the lives of our members. Older people who may have felt very alone now feel valued as individuals, continue to form friendships, and have groups that give support. We make sure that people know they are important well into their old age.
 
We are proud of our values - positive, innovative, transparent, evidence-based, and accountable - and of our ethos of bringing generations together.
 
Our vision is a world where no one is ever too old to make friends and enjoy social interaction.
 
Our mission is to work within communities to end social isolation and loneliness in older people.
 
Re-engage is committed to growing a staff team that enjoys coming to work every day and gets satisfaction out of being part of delivering significant impact to the lives of older people. We all work remotely, and we don’t let that stop us from getting to know each other and enjoying down time together. Our wellbeing programme includes multiple interest groups: music, books, hobbies etc as well as coffee and catch ups, quizzes, mindfulness, and other group activities. Everyone is encouraged to get involved in working groups and staff networks, all of which contribute to us getting to know each other. We have strong values and promote behaviours that underpin all we do.
 
How we recruit
 
Don’t meet every single requirement? Studies have shown that women and people from ethnic minority backgrounds are less likely to apply to jobs unless they meet every single qualification. At Re-engage we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we’d encourage you to apply anyway. You may be just the right candidate for this or other roles.
 
Re-engage uses the Hireful platform which helps remove unconscious bias for a forward-thinking, fair, and objective alternative to traditional hiring. Instead of using your CV alone, we'll be asking you to answer questions to test essential skills needed for the role. The responses are then anonymised and reviewed in a random order by members of our team. This enables us to make data-driven assessments focused on someone's ability, rather than their background.
 
The Hireful platform also asks some demographic questions before you start your application. We never see these responses with your application. We only see summary statistics to help us check if our candidate pool is balanced and if everyone has an equal chance to get hired irrespective of their background. If you prefer, you can easily opt out of answering these questions.
 
We would rather AI wasn't used for your answers as we want the real you, however we do reserve the right to reject applications if we feel the use of AI has been excessive.
 
The closing date is midnight on 18 May 2025 and interviews will be held week commencing 26 May 2025 and week commencing 2 June 2025
 
REF-221405

Responsible to: Head of Growth
Team: Engagement
Place of work: Home-based (within specified geographical area)
 
Benefits

• Salary – £13,500 per annum PTE
• 17.5 hours per week, Monday to Friday
• Home-based (with occasional UK travel)
• 26 days annual leave plus all Bank Holidays
• bhsf cash plan, 3% pension contribution, death in service insurance
• Learning and development opportunities, Employee Assistance Programme

 
Job summary
 
Reporting to the head of growth and sitting within the engagement team you will:

• recruit volunteers by promoting Re-engage’s services,
• develop effective relationships with new and existing referrers such as social prescribers and community link workers
• identify and cultivate new, innovative referral pathways to connect with a broader demographic of seniors experiencing social isolation and loneliness
• support the wider Re-engage team in the delivery of our grant funded projects

 
Engagement officer tasks and requirements

• Growing and developing our network of referral partners, including social prescribers and link workers, ensuring that Re-engage's work is promoted to people aged 75 who are experiencing social isolation and loneliness.
• Partnering with communities to create regular, volunteer led, social gatherings for people aged 75
• Utilise Re-engage's CRM (OPUS) to inform evidence-based, data-driven decision-making to develop effective engagement plans.
• Working closely with the service delivery team ensuring that the right people are recruited and engaged into the right roles, in the right place, and at the right times.
• Collaborating with the communications team ensuring the widest possible publicity for the region’s needs through media and social media opportunities, local press, radio, TV, and online forums.
• Liaising closely with the fundraising team delivering against recruitment targets linked to grants.
• Working with the fundraising team on proposals and grant applications using regional knowledge, identifying local need, and collecting case studies.
• Identifying speaking and presenting opportunities ensuring that Re-engage's work is promoted to referrers.
• Working effectively as part of a regional team, maintaining, and growing all Re-engage services.
• Joint accountability, with colleagues in the region, for the engagement of older people and recruitment of volunteers into Re-engage's portfolio of services
• Carrying out any other reasonable tasks assigned to you by your line manager.
• You’ll be a proactive, solution-focused person with passion and skill for networking and building relationships. You’ll be experienced at building and maintaining effective relationships with referrers and social prescribers and will be a flexible, hands-on team player, who will deliver Re-engage's strategic objectives, values, behaviours, and working practices.

 
Knowledge, skills, and attributes
 
Essential

• Excellent people skills with a proven ability to network and collaborate with professionals, partners, older people, volunteers, and colleagues.
• Digital first approach with strong ability in all areas of working digitally.
• Experience of working across different sectors and developing links with other organisations.
• Excellent interpersonal, written, and verbal communication skills
• Organised and methodical approach to work with strong administrative skills
• Enthusiastic about using technology to its full advantage to engage and recruit older people and volunteers and make data informed decisions.
• Self-motivated, able to work remotely with minimal supervision.
• Experience of working to deadlines and meeting KPIs and targets
• A positive ambassador for Re-engage - committed to an organisation that challenges ageism, empowers volunteers and recognises and values diversity.
• Able to work your own initiative as well as collaboratively as part of a team
• A clear understanding of safeguarding systems and processes and of confidentiality and the implications of GDPR when working with volunteers and older people.

 
Desirable

• Experience of community engagement or sales, including online engagement.
• Experience working in a target-driven work environment
• Skilled at building and maintaining effective relationships with a wide range of stakeholders from the statutory, commercial, and voluntary sectors to deliver results.
• Interested in learning about loneliness, social isolation, and factors that impact the ageing population.
• Understanding of volunteer journey, including recruitment and engagement.
• Full driving license and own car preferred as this post will require regional travel as and when required and the occasional overnight stay.
• Understanding of, and empathy with, the issues affecting older people who are isolated, and lonely.

 
About Re-engage
 
Re-engage is a charity that is positive about older age and committed to reducing loneliness so that people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness and social isolation.
 
Our volunteers work together to create better communities and help to enrich the lives of our members. Older people who may have felt very alone now feel valued as individuals, continue to form friendships, and have groups that give support. We make sure that people know they are important well into their old age.
 
We are proud of our values - positive, innovative, transparent, evidence-based, and accountable - and of our ethos of bringing generations together.
 
Our vision is a world where no one is ever too old to make friends and enjoy social interaction.
 
Our mission is to work within communities to end social isolation and loneliness in older people.
 
Re-engage is committed to growing a staff team that enjoys coming to work every day and gets satisfaction out of being part of delivering significant impact to the lives of older people. We all work remotely, and we don’t let that stop us from getting to know each other and enjoying down time together. Our wellbeing programme includes multiple interest groups: music, books, hobbies etc as well as coffee and catch ups, quizzes, mindfulness, and other group activities. Everyone is encouraged to get involved in working groups and staff networks, all of which contribute to us getting to know each other. We have strong values and promote behaviours that underpin all we do.
 
How we recruit
 
Don’t meet every single requirement? Studies have shown that women and people from ethnic minority backgrounds are less likely to apply to jobs unless they meet every single qualification. At Re-engage we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we’d encourage you to apply anyway. You may be just the right candidate for this or other roles.
 
Re-engage uses the Hireful platform which helps remove unconscious bias for a forward-thinking, fair, and objective alternative to traditional hiring. Instead of using your CV alone, we'll be asking you to answer questions to test essential skills needed for the role. The responses are then anonymised and reviewed in a random order by members of our team. This enables us to make data-driven assessments focused on someone's ability, rather than their background.
 
The Hireful platform also asks some demographic questions before you start your application. We never see these responses with your application. We only see summary statistics to help us check if our candidate pool is balanced and if everyone has an equal chance to get hired irrespective of their background. If you prefer, you can easily opt out of answering these questions.
 
We would rather AI wasn't used for your answers as we want the real you, however we do reserve the right to reject applications if we feel the use of AI has been excessive.
 
The closing date is midnight on 18 May 2025 and interviews will be held week commencing 26 May 2025 and week commencing 2 June 2025
 
REF-221403

• Location: Ideally based in the Highlands but the post holder can be based anywhere.

• Workplace type:  This post can be carried out remotely, desk space is available in Ross and Cromarty Citizens Advice Bureau.

• Hours per week: Hours are flexible. This will be discussed at interview and agreed on appointment.  

• Type of contract: 2 years fixed term with extension if targets are achieved.

• Salary scale: £25,600 per annum plus performance incentive.
•  

Closing date: 20th May 2025

Interview date: 26th May 2025

It feels good to know you are making a difference to people’s lives. In this role you will support the North Highlands Consortium of 4 citizens advice bureaux, all independent charities which provide free, impartial and confidential advice and information that give people the tools they need to sort out any issues or problems.

Your role will be to design, instigate and deliver a programme of corporate and other fundraising and sponsorship to raise funds for the North Highlands Consortium bureaux. Success in this role will mean our services can be maintained and expanded, now and into the future, enabling people in our communities to prosper and thrive.

You may live in the Highlands, or you may be anywhere in the UK. You will need to understand our communities and engage potential funders in the worthwhile work we do to enhance lives.