Digital communications jobs

Full time (flexible working options available)

Homebased – UK

Closing date 21 September 2025

Ref 7162

Save the Children UK has an exciting opportunity for a collaborative and commercially minded fundraising professional with extensive corporate partnerships experience to join us as our Senior Fundraising Manager, where you will work with colleagues across our Regional Fundraising & Engagement department to unlock new business, maximise regional corporate income, and build high-value partnerships that deliver real impact for children. 

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach. 

As Senior Fundraising Manager, you will be responsible for driving and inspiring new business within regional corporate fundraising. You will leverage research insights, professional networks, and tailored engagement strategies to cultivate a pipeline of high-value opportunities.

Your work will drive innovative corporate partnerships and maximising lifetime fundraising potential. This is a strategic and outward-facing role, requiring both acquisition and stewardship expertise, to create multi-layered partnerships that generate up to six-figure annual income and enhance wider brand engagement for Save the Children. 

In this 12-month fixed term contract role you will have the opportunity to work remotely from anywhere in the UK, with occasional on-site presence in London Farringdon approximately once per quarter. 

In this role, you will: 

• Proactively identify and prioritise high value, strategically aligned corporate prospects. 

• Build and manage a strong pipeline of opportunities with tailored engagement and stewardship plans. 

• Create and deliver compelling, high-quality partnership proposals and pitches. 

• Negotiate partnership terms and ensure smooth handovers to account managers for long-term growth. 

• Work collaboratively across teams to embed safeguarding and compliance into all partnership activity. 

• Contribute to the continuous improvement of corporate fundraising strategy, bringing energy and innovation to the team. 

About you 

To be successful, it is important that you have: 

• Significant experience in corporate fundraising or a relevant commercial environment. 

• A proven track record of securing and delivering five/six-figure corporate partnerships. 

• Strong experience in Cause Related Marketing and commercial negotiations. 

• Excellent relationship management and influencing skills with senior stakeholders. 

• Commercial acumen, with the ability to translate complex financial/technical data into actionable insights. 

• Experience of managing fundraising databases and pipelines, driving results against targets. 

• A proactive, innovative mindset with the ability to bring energy and ideas to a collaborative team. 

• Commitment to Save the Children's vision, mission, and values. 

What we offer you 

Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance. 

We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work. 

We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. 

Closing date: 21 September 2025 

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Location & Ways of Working:

In this role you will have the opportunity to work remotely from anywhere in the UK, with occasional on-site presence in London Farringdon approximately once per quarter.  This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion:

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

This is an exciting time for Parkinson’s UK, we want to reach as many people as possible so we can improve life for everyone affected by Parkinson’s. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson’s community. 

People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services. 

About the role 

Volunteers are vital to Parkinson’s UK; they provide high valued support and services through local branches, groups and cafes. This rewarding role provides the opportunity to work directly with volunteers, together making a positive difference to the lives of people affected by Parkinson’s. 

You’ll act as the main point of contact and support for volunteers in local branches, groups and cafes. As part of an integrated regional team, you’ll contribute to shared plans and priorities. Working remotely and in person, you’ll provide the highest quality customer care and support volunteers in line with the charity’s governance requirements, as well as our policies and procedures. You’ll provide high quality business support to colleagues to promote volunteering opportunities and bring volunteers together in the local community.

What you’ll do:

• Provide excellent customer service to local group volunteers through remote and in-person support. 

• Be the main point of contact for colleagues seeking support to recruit volunteers in the community as part of a regional team. 

• Support volunteers to lead their groups in line with governance requirements through provision of information and relevant tools. 

• Support our local group volunteers with reviewing and planning their activities (including associated budgets). 

• Manage volunteer records using online tools such as the volunteer management system, local activities database, for example. 

• Support events and meetings which bring volunteers together in the community. 

• Promote and facilitate volunteer recruitment, induction and training to local volunteer roles. 

• Maintain relevant data on local group activities, or support lead volunteers to do so. 

• Produce regular reports for performance reporting and monitoring. 

• Collaborate and liaise with colleagues across the charity, as appropriate, to provide excellent customer service to volunteers in the community.

What you’ll bring:

• Strong volunteer support skills and an ability to work in a user-focused and inclusive way. 

• Experience of volunteer recruitment, induction and training. 

• Ability to manage and prioritise own workload whilst working collaboratively across a dispersed team of colleagues and volunteers. 

• Proven ability to take a solution focused approach, supporting with queries raised by volunteers. 

• Ability to confidently support group volunteers with budgeting, forecasting and financial reporting. 

• Practical experience of maintaining accurate data using administrative systems and databases. 

• A commitment to working in an inclusive way that encourages volunteering. 

• Experience of operating in a modern digital workplace including digital workplace including using digital communication routes. 

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

Interviews for this role will be held on 7th October 2025.

The successful candidate will be required to:

• based in the area of Essex, Suffolk or Hertfordshire and have extensive travel in the area and be able to travel freely and flexibly around these areas and occasionally further afield without reliance on public transport

• provide their own broadband service with a minimum download speed of 2Mb 

• have a confidential space in which to work

This role will require an enhanced Disclosure and Barring Service (DBS) check. You’ll be required to apply for one; refusal to do so will result in the offer being withdrawn. 

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

About the role
As our Legacy and In Memory Fundraising Officer, you will play a key role in delivering inspiring campaigns and stewarding supporters who give in memory or through legacies.

Key Responsibilities
Plan, manage, and deliver engaging legacy and in memory fundraising campaigns across multiple channels.
Oversee campaign delivery, from data management and scheduling to stakeholder coordination and performance analysis.
Develop tailored supporter communications, personalised journeys, and inspiring stewardship activities.
Write compelling copy and gather supporter stories to bring campaigns to life.
Monitor, evaluate, and report on campaign performance, using data and insights to drive continuous improvement.
Collaborate with colleagues across fundraising, communications, and programmes to align messaging and share impact.
Support budget tracking, invoice processing, and income forecasting.

About you
You will bring proven experience in planning and delivering fundraising or marketing campaigns across multiple channels, with a strong understanding of legacy fundraising, individual giving, in memory giving, or a closely related area. Confident in copywriting and editing, you’ll be able to tailor messaging to different audiences and inspire supporters through engaging communications.

Organised and proactive, you will thrive when managing multiple projects and deadlines, balancing attention to detail with the bigger picture. You’ll also be confident in analysing data to extract insights, identify trends, and make informed recommendations to improve campaign performance.

You will be proficient in Microsoft Office, particularly Excel and Word, and able to adapt your approach to ensure both excellent supporter experiences and the achievement of campaign KPIs. Experience with CRM systems (especially Microsoft Dynamics), international charities or humanitarian aid, managing print campaigns, or delivering stewardship events would be an advantage.

Personally, you will bring excellent communication and interpersonal skills, with the ability to collaborate effectively across teams and build strong relationships. You will demonstrate commitment to MAP’s values of Solidarity, Integrity, Impact, and Dignity, and apply an awareness of diversity, equality, and inclusion to all areas of your work.

You will also be proactive in managing your workload, accountable for your tasks, and flexible to occasionally support out-of-hours commitments when required.

RECRUITMENT PROCESS

Interviews will take place on Microsoft Teams. 
 
 

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

Individual giving is a fantastic, high performing team, generating over £20 million fundraised income per year. Your role will be pivotal in helping to support the delivery of our fundraising strategy, budget management, as well as being responsible for delivering campaigns to generate income both now and for the future.

If successful, you will be responsible for acquisition and retention communications that talk to thousands of individuals, building relationships with supporters across a wide range of marketing channels (including face-to-face, DRTV, direct mail, digital) and different activities, and driving vital income to support the charity’s research and care objectives.

With a large range of activity coming up, individual giving income growing strongly, and investment secured for the future, this is an exciting time to join and contribute to a passionate, experienced and effective team.

About you

You’ll either already have some experience of working in a marketing/fundraising environment, or demonstrate a strong desire and attitude to learn quickly about running direct marketing campaigns, working closely with suppliers, to generate income and develop lasting engagement with tens of thousands of supporters.

A well organised person with excellent communication skills, you’ll be managing relationships with key external agencies and in house stakeholders to deliver complex, multi-faceted campaigns while closely monitoring and ensuring they are delivered to budget. You’ll have a real focus on monitoring key campaign metrics to optimise performance.

Working across a range of channels that can include email, online, telemarketing, direct mail, door to door and private site, you’ll understand supporter motivations, and how to increase supporter engagement, testing and evolving our campaigns to best fit what works for our supporters and ensuring that the Breast Cancer Now brand ethos is at the heart of all communications.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role will be based in our London office, however, in line with our hybrid working practice, full-time staff members may choose to work up to three days per week from home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement online. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date: Wednesday 1 October 2025 at 9am

Interview date:  Rolling interview date

Interviews for this role will be conducted on a rolling basis, meaning you may be contacted before the closing date, we also reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

Directorate: Marketing, Education, Events and Membership  
Reports to: Events and Education Manager
Salary range:£ 26,521 - £33,456 per annum, depending on experience
Location: London – EC4Y 8EE (Hybrid - The Education team is office-based on an agreed day once a week, then a    required one day each month for all staff)
Contract: Permanent, full-time (31.5 hours over 5 days)

Job Purpose

BSR education programme is a key benefit to members and the wider rheumatology community, providing updates on the essentials needed to deliver top-quality care for patients and ensuring professional development opportunities.  

This role sits within the Education team who are responsible for delivering BSR’s educational activity. Working alongside the Head of Education, the Events and Education Manager, Event Executive and the Digital Events Manager, you will assist in the planning and delivery of a range of education courses, webinars, bursary schemes and digital learning activities.  You will work with the team to support the work of our Education Committee, Trainee Committee and Digital Learning Board.  

This is an exciting role for someone looking to get more hands-on experience in planning and executing a variety of educational events and activities and liaising with multiple stakeholders. It is a unique opportunity to be part of the team at the forefront of rheumatology education, making a tangible impact on the professional development of members and the broader rheumatology community. 

Main Responsibilties 

Event & Course Management 

• Lead on course and webinar registration processes, including delegate bookings, communications, data management and reporting, and producing delegate materials. 
• Support course logistics including venue sourcing and management, accommodation and travel, catering and AV. 
• Support stakeholder management at education courses, including communications with patients, sponsors and event supporters. 
• Occasional travel, including attendance and overnight stays at BSR conferences, courses and events.

Systems & Data Management 

• Oversee the team’s CRM (Microsoft Dynamics) and registration systems, ensuring data integrity, implementing system enhancements, coordinating stakeholders, and carrying out testing.  

Project Coordination 

• Coordinate the rheumatology training webinar series, including topic development, speaker management and live delivery. 
• Coordinate the education bursary programme, including promotion, application management and financial reconciliation. 
• Coordinate CPD accreditation of educational activities. 
• Support the delivery of digital sponsorship and educational partnership opportunities. 

Marketing & Communications 

• Work with the Marketing and Communications team to create digital content to engage target audiences.

General Duties 

• Manage events inbox and education team enquiries, delivering excellent customer service. 
• Input into education budgets by monitoring progress against income and expenditure for owned projects.
• Support with BSR Committee liaison and logistics. 
• Undertake any other reasonable duties as required by the Head of Education and the Events and Education Manager.

Person Specification

1.  Be enthusiastic about all aspects of education, self-motivated, and eager to contribute to educational initiatives  
2.  Can work efficiently on a variety of digital systems and quick to pick up new programs 
3.  Have the confidence to manage stakeholders at all levels and to deal with external contacts  
4.  Have confident time and project management skills, you’ll be working on a lot of projects simultaneously  
5.  Demonstrate ability to use initiative and innovation to make positive improvements or efficiencies to how we deliver education 
6.  Can be professional and personable when communicating with customers and volunteers  

Equity, Inclusion and Diversity statement 

BSR is committed to encouraging inclusion, equity, and diversity in our workforce. We are actively trying to increase the diversity of our staff team. We try to reduce as many barriers as we can for those with a disability. We know that everyone is an individual, so please always tell us what we can do to support you.  

We welcome approaches from individuals from underrepresented groups, including those from minoritised communities, and those with a disability, to better reflect the community we serve and help broaden our perspectives. 

Stonyhurst – Director of Fundraising

Location: Remote working with travel as needed and appropriate time at Stonyhurst, Clitheroe, Lancashire to deliver the requirements of the role.

Salary: £100,000 per annum.

Contract: Permanent, full-time.

Stonyhurst College, the UK’s leading Catholic co-educational boarding and day school for pupils aged 3-18, is seeking a high value fundraising expert to design and deliver a high-performing philanthropic programme to ensure long-term sustainability.

Stonyhurst is the oldest continuously existing Jesuit school in the world – founded in 1593 in France, the College moved to its present site in Lancashire’s Ribble Valley near the market town of Clitheroe in 1794. As well as encouraging pupils to achieve their academic potential, the school works to develop well-rounded, competent future adults who can help change the world for others.

Working across the site and the wider community, the Director of Fundraising will lead on the development and delivery of a multi-year fundraising strategy aligned with the College’s long-term vision and priorities, to help secure transformational giving for Stonyhurst. The role will be responsible for increasing income growth across capital, bursary, endowment and unrestricted giving, with a strong focus on major gifts and sustainable donor relationships, as well as personally managing a portfolio of high-value donors and prospects, and cultivating and stewarding six, seven and eight-figure gifts.

The role will involve some travel nationally and internationally to engage supporters and prospects, and the post-holder will be expected to act as ambassador for Stonyhurst, championing their mission and values.

This is a particularly exciting time to be joining Stonyhurst, with a new strategic plan committed to the highest quality of Jesuit formation and the continuous development of the school’s historic estate over the coming years.

The ideal candidate will be a strategic thinker, with a track record in building relationships with alumni, partners, stakeholders and donors, and in shaping and implementing effective fundraising strategies to drive income growth. With a strong background in high-value fundraising, they will have personally led the cultivation, solicitation and stewardship of high-value donors. Excellent research and analytical skills will be a must, combined with honed interpersonal skills and the proven ability to establish and maintain good relationships with a diverse range of people. Finally, candidates will have an affinity with private education and with the mission and purpose of Stonyhurst.

This role offers a rare opportunity to work in a beautiful setting, based in 1,000 acres of stunning countryside and to join a rich educational tradition that is five centuries old, spanning the globe.

Please download our Candidate Pack for further information [PDF], which includes details on how to apply.

Closing date: Monday 13th October, 9.00 am. 

Prospectus is excited to be partnering with one of the oldest and largest intergovernmental organisations focused on Information and Communication Technologies to recruit for a Member Development Lead. This is a full time, remote role and can be based from any commonwealth country.

The Member Development Lead is responsible for developing the membership ICT capability based on an assessment of the critical needs of each member and the trending ICT Digital Development department. You will formulate and deliver human resource development programmes and activities that increase the ICT and digital transformation capabilities of their membership. Ultimately, your mission is to make sure that members have the skills, knowledge, and confidence to fulfil their ICT-related mandates.

The successful candidate will have significant experience in a similar capacity relating to Training and Development, ICT, Human Resource Development or a related field. You will bring knowledge of remote/online training methodologies, ICT or digitalisation and experience of adult learning methodologies would also be useful. You will have strong oral and written communication skills and be adept on engaging with internal and external stakeholders.

To apply please submit your CV and a supporting statement via the ‘Apply Now’ button on the Prospectus website, preferably in Microsoft Word/PDF format. The statement should outline your motivation for joining the organisation and why you feel you would be a good fit for this role. You should also demonstrate your experience and skillset with examples relating to the Appointment Brief.

As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.

Hours: 37.5 hours per week, Mon-Fri

Duration: 12 Months Fixed Term (start in January 2026)

Location: London (Aldgate) - hybrid (2 days per week in the Office)

Salary: £40,682.16 per annum

Job Purpose

Reporting to the Corporate Manager and working closely alongside colleagues across the Philanthropy team, this role will drive forward MSF’s corporate new business activity. The role aligns with MSF’s strategic fundraising ambitions and will be crucial to securing increased income from new sources.

The Corporate Officer (New Business) will be responsible for proactively seeking and securing new funding from corporates at the £100k+ level with the ambition to secure sector-leading, transformational partnerships. This role is also responsible for day-to-day management and reporting on status of the new business pipeline and a project to maximise payroll giving.

Please download the full job and person specification below for further details.

KNOWLEDGE, SKILLS & EXPERIENCE

Knowledge

Knowledge of legal requirements relevant legislation and good ethical practices in fundraising

Knowledge of philanthropy and fundraising best practice

Knowledge of corporate charitable giving trends in the UK

Experience

Proven experience of securing high value, high impact partnerships (£100k+), ideally across different types of partnerships such as CRM, strategic, COTY etc

Experience in building robust new business pipelines and managing these full cycle from prospect identification to converting opportunities, including regular progress reports

Experience of using databases and prospect research tools, including to analyse and interpret information

Experience of Philanthropic fundraising environment/team

Experience in the practical use of personal IT equipment and Microsoft Office 365 suite. The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, Microsoft

Skills

Excellent written and oral communication skills with the ability to create tailored, compelling proposals and presentations

Strong analytical and research skills to identify prospects and demonstrate alignment between a prospect and MSF

Strong interpersonal skills, including negotiation and the ability to confidently build and nurture relationships with a wide range of stakeholders

Excellent time management skills with the ability to organise and prioritise a workload and to work independently with minimum supervision to meet deadlines

Highly motivated, able to work independently under own initiative

Proactive and positive approach with the willingness to work collaboratively

How to apply

Please include: 

• An up-to-date CV 
• Letter of Motivation, which is a supporting statement demonstrating how you meet the key requirements of the role. 

Recruitment timetable: 

• Closing date for applications: Monday 29th September 2025, 10.00am (GMT) 

Incomplete applications will not be considered. Shortlisting for interviews will be based on your CV and Letter of Motivation therefore we encourage candidates to read the job description in full. 

Membership Manager

This is an exciting opportunity to join an ambitious and talented Development team

We are looking for an experienced Membership Manager to join our small and friendly Development team (Fundraising and Membership) and drive our strategy for Membership. With a healthy existing membership base of nearly 15,000, and a database of 100,000 registrants, this role will support the Head of Development in delivering the best possible membership offer for families in the Twins Trust community. You will be supported by a Membership Officer to continually evaluate and improve our membership proposition, giving members a brilliant experience and ensuring we can secure sustainable income for the charity.

Contract: Permanent
Hours: Four-five days per week (30 - 37 hours) Negotiable for the right candidate
Flexibility: We are a flexible employer and most of our staff are juggling things (including caring for multiples!). We are great at making jobs work around life.
Salary: £35k - £37k pro rata
Reports to: Head of Development 
Work location: Hybrid/remote. Office space in London Bridge, although entirely remote option is fine.
How to apply: CV and covering letter
Closing date: 8th October 2025
Interview dates: First-round interviews will be virtual and take place in September/October on a rolling basis

Purpose of the role

• Accountable for Twins Trust’s annual membership income, delivering a high-quality membership journey through all phases of membership
• Work closely with our Communications Team to develop and implement strategies to attract new members, and lead on retention plans to maximise member satisfaction and loyalty
• Line manage a Membership Officer, guiding them to provide excellent customer service to Twins Trust's members, process all membership income and maintain membership information on the database, Microsoft Dynamics
• Ensure membership processes – including processing income - are efficient, effective and implemented consistently
• Draw intelligence from our membership database, using surveys and analysing data to inform decisions that keep our membership offer fresh and relevant
• Champion the member voice internally, bringing together working groups to continuously improve our offer and ensure members’ needs are reflected in service delivery
• Collaborate with the Comms team to deliver our membership offer on our digital platforms and explore ways to harness technology to deliver what our members want and need in the long term

Ideal candidate

The ideal candidate will have experience in creating and delivering a membership strategy as well as managing the operational aspects of membership processing (database, compliance with codes of practice, data protection and BACS regulations). They should have excellent attention to detail, the ability to think creatively and analytically, excellent digital skills and IT skills, and a can-do attitude.

Person specification

Essential

• Experience of delivering and marketing membership schemes
• Working understanding of admin processes relating to membership
• Ability to influence senior stakeholders and internal colleagues
• Experience working in a CRM and analysing data to inform decision-making, Microsoft Dynamics experience a plus
• Excellent communications skills and attention to detail
• A creative and analytical approach to problem solving
• Strong IT skills, including advanced Excel.
• Enthusiasm for the issues we work on

Desirable

• Experience working with online payment/donation platforms, extracting and manipulating data.
• Experience of working with discount providers
• Knowledge of GDPR compliance and data protection
• Experience of creating a strategy around membership schemes
• Line management experience​

Job title: Head of Marketing and Fundraising
Responsible to: Chief Executive Officer
Hours of work: 37.5 per week

Salary: £45,0000 (subject to skills and experience)

Location: Stowmarket, Suffolk

Contract term: Permanent (with a probationary review at 3 months)

Job purpose:

To provide experienced and effective strategic leadership, and operational delivery, of the fundraising and marketing initiatives of The Mix and its trading subsidiary, 127 Trading Ltd, to generate a diverse and sustainable stream of income to enable The Mix to deliver its charitable activities in the years ahead.

We are seeking an experienced and dynamic fundraising and marketing professional to develop and execute an ambitious commercial strategy to enable us to provide even greater support to young people in Suffolk.

 Background

The Mix Stowmarket Ltd. is an established youth charity working with young people aged 9–25 across Mid Suffolk. With a committed team, a flagship youth centre, and a trading arm, 127 Trading Ltd, operating two cafés, we’re rooted in community impact and innovation.

We exist to inspire, empower, and support young people to build resilience, thrive, and unlock their full potential. Working from our centre in Stowmarket and a second base in Needham Market, we deliver a diverse range of programmes including youth mentoring, alternative education, school-based support, and open-access youth sessions. Our work is shaped by strong values, a solution-focused’ approach, and a deep belief in the potential of every young person.

Alongside our charitable work, we operate a social enterprise trading arm, 127 Trading Ltd, which runs two cafés that provide training and employment opportunities for young people, whilst generating vital income for our work. With a committed team of staff and volunteers and a passion for partnership, The Mix is a trusted and innovative force for positive youth development in Suffolk.

We have recently appointed our new Chief Executive Officer who takes up post in October 2025. We now seek a strategic and operationally savvy Head of Fundraising and Marketing to support the senior team as they lead The Mix into its next chapter, with prime responsibility to generate a diverse and sustainable stream of income to enable The Mix to deliver its charitable activities in the years ahead.

Overview of the role

As the organisation’s Head of Fundraising and Marketing, you will be an experienced, ambitious, enthusiastic, and dynamic professional, who is passionate about fundraising and maximising income generation.

Working closely with our new CEO and committed trustees and staff, you will develop and implement fundraising and marketing strategies that align to our vision and drive the expansion of our crucial support to young people in Suffolk.

You will have a thorough understanding of planning, organising, and delivering successful fundraising campaigns, initiatives, and events with a strong attention-to-detail. You will be comfortable working at a leadership and strategic level but also unafraid to roll up your sleeves and create bids, funding proposals, and marketing materials.

You will be a natural ambassador, working with the CEO to build partnerships at the local and regional level, and your ambassadorial skills will help raise our profile and leverage our networks and connections.

The Head of Fundraising and Marketing is responsible for the day-to-day marketing and management oversight of The Mix and 127 Trading Ltd and the management of its marketing staff and budgets.

Critical to your success will be a genuine passion and enthusiasm for transforming the lives of young people.

You may come from the youth, charity, health, education, or social enterprise sectors. We welcome candidates who can bring the vision, leadership, and heart to shape the future of fundraising and marketing at The Mix.

Main Responsibilities

1. Strategic leadership

· Develop and lead the multi-channel fundraising and marketing strategy to meet agreed income targets and support 

         long-term sustainability for both The Mix and 127 Trading Ltd.

· Work closely with the CEO and Trustees, to align fundraising efforts with the strategic goals of the charity and bring               insight into income generation and stakeholder engagement.

· Actively contribute to the senior leadership team, shaping organisational policies and strategic direction, ensuring the           integration of fundraising, marketing and operational activities.

2. Fundraising and income generation

· Drive the development of diverse income streams, including major donor fundraising, corporate partnerships,                         individual giving, legacies, lotteries, community fundraising and events.

· Proactively seek new opportunities to secure long-term, multi-year funding through well-targeted funding applications           and corporate proposals.

· Build strong partner relationships with a focus on stewardship, retention, and growth.

· Monitor performance, analyse data, and drive continuous improvement.

· Chair the Fundraising sub-committee and contribute to the Data, Impact and Evidence Action Group

· Responsible for completion of all bids, grants and funding applications and ensuring that funders receive appropriate             ongoing feedback.
 

3. Marketing and communications

· Develop marketing materials and campaigns that effectively communicate the charity’s mission, vision and                             achievements to various audiences for both The Mix and 127 Trading Ltd.

· Lead the management of digital platforms, ensuring consistent and inspiring content across all channels, including the           website, social media, email and printed materials.

· Ensure that brand messaging is consistent, clear and aligned across The Mix and 127 Trading Ltd to enhance public             recognition and reputation.

· Grow awareness of the charity at a local and regional level, monitoring success through market research.

· Develop compelling narratives and stories of the charity’s impact to engage partners and encourage continued                     support.

4. Team leadership and development

· Lead and develop the Fundraising & Marketing team, fostering a collaborative and positive culture.

· Mentor and support team members in achieving their professional development goals, ensuring they attain business             objectives.

· Regularly monitor and review team performance to meet income generation and communication objectives.

5. Operational excellence

· Ensure compliance with data protection laws, fundraising regulations and ethical guidelines across all fundraising and           marketing activities.

· Review and improve the use of the website and develop systems to track donor engagement, monitor income and                 ensure data integrity and transparency.

· Work closely with finance and operations teams to oversee the management and monitoring of fundraising targets.

·Work closely with the Youth Work team to provide insight to funding opportunities available and marketing and                       fundraising activities occurring.

Please also refer to the job description for further details.

The Mix Stowmarket Ltd. is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Any job offers are subject to the completion of satisfactory pre-employment checks and role-specific DBS (criminal records) checks

We are committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals can make best use of their skills, free from discrimination or harassment, and in which all recruitment decisions are based on merit. We do not discriminate against individuals based on age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race (ethnicity) including colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation.

The role

The Development Manager (Philanthropy and Fundraising) position marks an exciting new chapter at The Carers' Centre. In this pivotal role, you will lead income generation efforts for our forward-thinking local charity. You will be responsible for identifying new sources of unrestricted income, strengthening existing income streams, and building strong relationships with both new and established supporters.

Success in this role will be evaluated based on mutually agreed Key Performance Indicators (KPI’s) such as campaign engagement, donor retention and income growth.

We are seeking a visionary strategist who thrives on collaboration and is committed to helping to secure the long-term sustainability of The Carers' Centre, ensuring a brighter future for unpaid carers. As the Development Manager, you will be responsible for cultivating impactful donor relationships and building a dynamic fundraising team to drive increased donor retention and income for the charity.

About you

You will play a key role in the financial sustainability of the organisation, helping to shape the future of support for unpaid carers in BaNES. With a proven record in philanthropy and at least one other income generation activity, alongside effective management skills you’ll have the knack for crafting compelling results driven proposals that resonate with donors and funders alike. Your prowess as a skilled communicator allows you to expertly forge tailored relationships with a diverse array of stakeholders, whether in the digital platforms or face to face encounters.

As an expert in organisation, you possess the capability to conceive and deliver productive income generation strategies with finesse. Your understanding of fundraising legislation equips you with the knowledge needed to navigate the intricacies of this field. In short, you're the dynamo we need to help drive our mission forward.

About us

The Carers’ Centre is a local independent charity with a big vision! We want to live in a community where unpaid carers are fully recognised, valued, and supported. By joining The Carers’ Centre, you are joining a team dedicated to helping families across Bath and North East Somerset when they need us most.

We provide trusted information, advice, and support to unpaid carers of all ages, enabling them to maintain or improve their health and wellbeing, stay in control of their caring role, and get connected with others in a similar situation to them. In addition, we work with the wider community to improve recognition and support for unpaid carers.

We are committed to safeguarding and promoting the welfare of children/young people and vulnerable adults and expect all staff and volunteers to share this commitment. All applicants are subject to a satisfactory Disclosure and Barring Service check and at least two independent references.

We are committed to providing services that embrace diversity and promote equality of opportunity.

Why join us?

· Our small but passionate team thrives on collaboration, open communication, and celebrating impact together. We’re all in this to make the world a little better.

· We want our employees to have more control over their work/life balance, that’s why we offer flexible start and finish times, as well as the ability to enjoy our beautiful riverside office which comes with free parking, and to work from the comfort of your home.

· With work/life balance in mind and the many caring roles we know people can experience, we make sure our policies work for families.

· As a small but powerful local charity, we rely on digital innovation. You’ll use tools such as CRM systems, collaborative tools, email marketing platforms and social media analytics to engage donors and drive campaign effectiveness in partnership with the comms team.

· As well as all this, you will receive a 5% pension contribution, generous sickness pay, 25 days annual leave plus bank holidays and discounts through an employee discount scheme. In addition, you will also get an additional day of leave each year, for 5 years.

We welcome applications from all backgrounds and communities. We are committed to building a diverse team that reflects the people we serve.

Key duties and responsibilities

Main responsibilities

In line with our income generation strategy:

· Lead on the strategic planning and implementation of income generation activities to help build sustainability of The Carers’ Centre and its services for 19,600 unpaid carers across Bath and North East Somerset.

· Develop and implement a stewardship programme for donors and funders building support and securing new income for The Carers’ Centre.

· Work collaboratively with colleagues to help deliver The Carers’ Centre vision for carers.

Income generation

· Design and deliver a diverse income generation plan to support philanthropy and fundraising in line with The Carers’ Centre Strategic Plan.

· Co-produce annual philanthropy and fundraising targets and take the lead responsibility to instigate and co-ordinate the activity that will achieve them.

· Build long-lasting relationships with key local philanthropists, donors, and funders.

· Work proactively with colleagues to research, identify and scope a portfolio of compelling projects and proposals that will appeal to donors and funders.

· Work closely with communication colleagues to develop appropriate communications campaigns and activities for different supporter groups.

· Contribute towards the charity’s communications and marketing strategy ensuring fundraising is embedded.

· Develop, maintain, and implement relevant policies and procedures in line with our growth plans.

Line management

· Provide effective line management and support to direct reports to help them maximise their potential and effectiveness.

· Ensure line reports consider their own health and wellbeing.

General

· Uphold and embed our values and behavioural competencies.

Ensure you and your reports:

· Uphold and embed our values and behavioural competencies in your work

· Deliver against the agreed workplan.

· Adhere to the Carers’ Charter.

· Work within The Carers’ Centre’s policy framework.

· Ensure that you adopt good practice within the Carers Trust network.

· Take responsibility for ensuring communications are in line with GDPR and The Fundraising Regulator guidelines.

· Encourage carers to provide feedback on The Carers’ Centre services and to become actively involved in shaping future delivery.

· Work with the Carbon Champion, the Senior Leadership Team and small working group of colleagues to look for ways to reduce carbon footprint across the organisation, make cost savings on energy usage and achieve targets throughout the Carbon Footprint project

· Support the Carbon Champion by implementing environmentally friendly practices to help reduce our carbon footprint.

Are you a passionate leader who thrives in a fast-paced, people-focused environment? Do you want to be at the heart of a mission-driven organisation that empowers individuals and seeks to support and transform communities?

POhWER is looking for a Call Centre Manager to lead our dynamic contact centre team in Digbeth. This is more than just a management role — it’s a chance to shape the future of advocacy and information services, drive innovation, and make a lasting difference.

The Call Centre Manager will oversee the daily operations of our busy Help Hub. You’ll lead a talented and committed team, optimise systems and processes, and champion service excellence. Your strategic thinking and hands-on leadership will ensure our clients and stakeholders receive the highest quality support, while your vision will help us embrace digital transformation and continuous improvement.

What you’ll do:

1. Lead and inspire a committed team in a busy contact centre environment.
2. Develop and implement strategies to enhance client experience and stakeholder engagement.
3. Drive innovation through digital solutions that improve efficiency and service delivery.
4. Ensure compliance, performance, and a positive workplace culture.
5. Be a key player in shaping the future of customer care at POhWER.

Hours of Work: Full-time – 37 hours working across Monday – Friday 9am – 5pm (Working patterns to be discussed)

Location: Office Based Birmingham

Salary: £38-40,000 per annum, dependent on experience

Contract Type: Permanent

Call Centre Manager Requirements:

1. Proven experience managing a contact centre or similar client-focused service environment.
2. Strong knowledge of digital contact centre technologies and CRM systems.
3. Excellent leadership and staff development skills with the ability to motivate teams.
4. Good IT and data analysis skills to monitor performance and implement improvements.
5. Experience working within the public or third sector is desirable.

Benefits:

1. 25 days annual leave + Bank holiday (Rising to 30 days after 5 years’ service) with the option to buy or sell up to 5 days leave + your birthday off as an additional holiday day after 1 years’ service!
2. Discretionary shutdown days at Christmas with up to 4 additional days leave.
3. 1 Community Leave Day per annum.
4. Cash Wellbeing Healthcare Plan which covers Optical/dental/alternative therapy and more!
5. Auto enrolment Pension plan.
6. Death in service cover.

About POhWER: Who We Are and What We Do

At POhWER, we are dedicated to promoting equality, challenging unfairness, and providing high-quality information, advice, and advocacy services for disadvantaged and vulnerable individuals. We are a registered charity operating across England and believe in giving people a voice and ensuring it is heard.

As an inclusive employer, you would be working with a great team that provide a comprehensive induction and training programme with ongoing support for your continued development.

If you think you have what it takes to excel as a Call Centre Manager, don’t wait! Apply now!  

Closing Date: 9am, Thursday 9th October 2025 – we reserve the right to close applications early.

Interview Dates: TBC (Via Teams/Zoom)

 

A DBS check and National Offender Management Service vetting will be conducted for this position.

We’re proud to support our colleagues from the armed forces signing the Armed Forces Covenant in August 2024.

POhWER is an equal opportunities employer, holder of the Investors in People Silver award, and a member of the MINDFUL EMPLOYER scheme. We are a level 2 Disability confidence scheme employer, and disabled applicants who meet all the essential criteria will be guaranteed an interview.

POhWER is committed to equality, diversity, and inclusion. We encourage applications from all backgrounds, cultures, and abilities, and particularly welcome candidates from groups currently underrepresented in our workforce. Our goal is to foster an inclusive environment where everyone feels valued and empowered to contribute. This includes, but is not limited to, people with disabilities, women, men, Black, Asian and other racially minoritised people, LGBTQ+ who are currently under-represented in our workforce.

To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support people from different backgrounds.

About the role

We’re seeking an experienced Marketing Manager to drive the promotion and growth of our Homes and services.

In this strategic, hands-on role, you will lead marketing campaigns, manage the customer journey from awareness to enquiry, and ensure every touchpoint delivers a high-quality experience. You’ll also use your creativity to produce marketing materials and manage community engagement initiatives, such as open days, to showcase our services and strengthen local relationships.

Using insight and analysis, you’ll provide recommendations to support the growth of our care services and help keep our Homes thriving.

We’re looking for someone who shares our values, collaborates well across teams, and can work independently to deliver agreed outcomes. We operate a hybrid working model — while much of the role can be home-based, regular visits to our Homes and our Twickenham office are expected to deepen understanding of our work and foster strong internal relationships.

You will be joining a values-led organisation working within our dedicated Fundraising & Marketing department. We value our team and provide excellent training and benefits.

Purpose of the role

• To lead and shape the marketing strategy for our services delivered to veterans and their families through our Homes and out into the local community ensuring strong positioning, visibility, and engagement.
• To take ownership of the marketing required to deliver successful customer journeys across all service areas, driving growth in enquiries, conversions, and service uptake.
• To provide strategic insights through effective reporting and analysis, influencing decision-making at senior level.

Key responsibilities

Marketing & Communications

• Develop, lead, and implement integrated marketing strategies that promote the full range of services provided by our Homes (including but not limited to: Lunch Club, Day Care, Short Breaks, and full-time care), ensuring these remain responsive to changing needs and market trends.
• Lead the development and delivery of marketing strategies for wider services delivered into the local community positioning these as trusted and accessible options for families and carers.
• Use data and insights via Found and other reporting tools to provide regular analysis on enquiries and service performance, producing recommendations that shape future planning.
• Ensure a consistently excellent customer journey, from initial enquiry through to service uptake, identifying opportunities to enhance engagement and improve experience
• Oversee the creation and delivery of engaging content across digital channels, website, and print, ensuring services are presented clearly and compellingly.
• Use your creative flair to design and produce a wide range of marketing assets from brochures to promotional items, to showcase individual Homes and services and strengthen the Royal Star & Garter brand across the group.
• Manage community engagement through service-focused events, such as open days, ensuring they are well-promoted, attended, and deliver a positive experience for visitors.
• Act as a key liaison with senior colleagues across Homes, services, fundraising, and partnerships, ensuring marketing activity supports organisational priorities and service growth.

Process

• Manage and monitor the marketing budget for our care services, ensuring resources are allocated effectively and deliver strong return on investment.
• Provide leadership in maintaining efficient systems and processes across the Marketing & Communications team, including project tracking, storage, and reporting.
• Champion best practice in customer journey mapping, identifying opportunities to enhance engagement and retention.
• Contribute to organisational strategy by providing senior-level insight on service marketing, audience trends, and sector developments.

Other

• To adhere to data protection legislation and to be fully conversant with relevant legislation and the guidelines.
• To understand and ensure we are compliant with Competition & Markets Authority guidance on care home
• To undertake other such duties as may be required and which are consistent with the nature of this role.

Person specification

Knowledge and experience

• Proven experience in devising and delivering successful marketing plans with a strong focus on customer experience and engagement.
• Demonstrated ability to work in a fast-paced marketing environment, effectively planning, prioritising, and managing a varied workload to deliver projects on time and to a high standard.
• Strong knowledge and practical understanding of digital marketing, including social media, email marketing and analytics.
• Good understanding of relevant marketing and charitable legislation and guidelines.
• Experience of enquiry management and reporting systems (e.g., Found) is desirable.

Skills and abilities

• Outstanding communication skills, with the ability to engage, influence, and inspire diverse audiences at all levels.
• Proven copywriting and editing expertise, delivering clear, compelling, and accurate content across multiple channels.
• Excellent relationship-building and stakeholder management skills, with the ability to collaborate effectively across teams and develop strong internal and external networks.
• Strong creative skills, with proficiency in Adobe Creative Suite (or other design software) to support the development of high-quality marketing materials.
• Advanced IT literacy, including confident use of MS 365 and Teams to manage workflows and collaboration.
• Highly analytical, with the ability to interpret complex data, generate actionable insights, and apply them to enhance marketing performance.
• Experience of WordPress or other CMS platforms (desirable), with the ability to maintain and optimise digital content.
• A proactive and creative leader with energy and enthusiasm, demonstrating a strong commitment to the mission and values of Royal Star & Garter

Other

• The ability to travel and work remotely, including the location of our Homes in High Wycombe, Solihull, Surbiton, and Worthing. Travel to the Central Services office in Twickenham will also be required.
• Be willing to work flexibly including some evenings and weekends.

Personal characteristics

• Genuine enthusiasm and passion for our mission, with a strong commitment to living our organisational values.
• A proactive self-starter with energy and drive, who inspires and motivates others through a positive and collaborative approach.
• Sets and maintains high performance standards for both self and team, with a focus on excellence in delivery.
• Approaches work with a positive, solutions-focused mindset and resilience in the face of challenges.
• Reliable and professional, with the ability to remain flexible, calm, and composed under pressure.

We reserve the right to update and amend this job description to ensure it accurately reflects the role. This will be agreed in consultation with the job holder.

Social Media Officer

Permanent, Full Time. Hybrid working

This role can be based in any of our UK locations; Cardiff, Edinburgh, London, or Warrington. You will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days.

Salary: £35,911 per year (plus London allowance if applicable)

 

About the role

As a Social Media Officer at Christian Aid, you will help shape and manage our social media presence across platforms, driving engagement and raising awareness of our mission. You'll develop and execute a dynamic strategy to grow our audience and support our fundraising and advocacy work. Collaborating with teams across the organisation, you will create compelling content for our diverse audiences, including supporters, partners, and the faith community.

In this role, you will oversee day-to-day management of multiple social channels, using analytics to optimise content reach and inspire engagement. Additionally, you'll provide guidance and training to colleagues, helping them maximise their social media impact.

About you

You are an experienced social media professional with a proven track record of managing multiple channels, either in-house or agency-side. You excel at crafting engaging, insightful content that not only tells a compelling story but also drives meaningful action. With a deep understanding of social media algorithms, analytics, and trends, you develop adaptable strategies to maximise reach and engagement. A creative thinker, you're skilled in producing diverse content formats—from written copy to video and graphics—optimising each for specific platforms. Highly organised and adept at project management, you thrive in balancing competing priorities. Your attention to detail and passion for supporting colleagues ensure that social media best practices are consistently upheld across the organisation.

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We're committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don't have to be Christian to work here - we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we're open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too.

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.

We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid's faith identity.

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.