Digital communications jobs
Job Title: Digital and Website Officer
Team:Supporter Engagement & Experience
Location: Hybrid (split between home-working and either London, Cardiff or Edinburgh)
*This role sits within a pay grade with a pay range of £26,887 to £42,371. The salary on appointment will be set at the lower end of the pay range, to a maximum of £34,629 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.
We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.
Context and purpose of role
We are looking for a Digital and Website Officer to join our Campaigns and Communications Team. The role holder will take a leading role in digital marketing, optimising our website using a data-led approach, and maintaining our digital asset management system.
Working with colleagues across the Supporter Engagement & Experience division and the wider business, they will also contribute to the development and delivery of marketing activities that deliver against brand and income targets.
They will work to upskill people across the organisation – including volunteers - to achieve greater impact with digital communications.
Key responsibilities
- Website – act as the GB web admin, working in partnership with the Digital Technical team to manage user journeys and ensure content is high quality and search engine optimised in line with the website strategy.
- Digital marketing – Create and implement digital marketing activity in line with the agreed digital strategy and against agreed return on investment targets. Create and implement digital marketing plans to support advocacy and marketing initiatives for our programmes using relevant digital channels for the target audience
- Content development – source / develop content and assets such as case studies, videos, blogs and images to drive engagement across digital channels including the Ramblers app. Ensure all content is of high quality, permissioned and easy for colleagues to find within the digital asset management system.
- Insight– undertake regular reporting and apply data insights to shape content, campaign and creative outputs, applying a test and learn approach.
- Campaigning - Support policy and public affairs, to influence and deliver messaging to local or national agencies to maintain and improve access to the outdoors for all.
- Fundraising - Support fundraising with business development and income generation through developing and responding to opportunities that meet the aims of the Ramblers and achieve income targets.
- Volunteering - Foster a positive and inclusive volunteer experience, promoting alignment with our values and ensuring volunteers have the necessary resources, training, and ongoing support to effectively contribute to our work
Other
- Undertake such other duties as may be reasonably required of the post
- Engage and proactively develop excellent working relationships across the organisation
The Person
Knowledge and Experience
Marketing - multi-channel marketing experience incl website,digital advertising (Meta, Google (PPC, Display), Google grant) & social media
Digital – experience of managing a range of digital channels including developing and managing a complex website set up, working with a CMS, SEO copy development and Google Analytics set up and management. Knowledge of improving user experience and engagement on owned channels
Branding –understanding of the importance of branding to ensure that everything we do across our comms and our activities helps build the brand
Insights – a curious mind that allows you to develop and apply data and audience insights to strengthen performance
Legal - a broad understanding of copyright and data protection laws.
Skills and Leadership
People – able to build good relationships with others and them develop their digital skills.
Systems - experience of using Drupal, Photoshop, Premiere Pro, Salesforce, DAM (desirable but not essential)
Personal Attributes
Creativity – in all senses – visually, technically, problem solving etc
Drive – to do a great job – and to keep delivering stronger results
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring
We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering
We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible
We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
The client requests no contact from agencies or media sales.
At the Medical Research Foundation, we believe in the power of medical research to improve health and transform lives. We fund high-quality, high-impact research in areas that are often overlooked or underfunded.
We're looking for a talented Research Communications Officer to join our growing team. If you have a knack for translating complex science into compelling stories along with a genuine passion for research, then our role offers a chance to make a meaningful impact.
From crafting powerful news stories and social media content to creating donor-facing research summaries and impact reports, you’ll shine a light on the scientists we support and the discoveries they are making. You’ll work closely with colleagues across the organisation - particularly our Research and Fundraising teams to develop content that is engaging, accessible, and scientifically sound.
You’re a confident science communicator, and you’re excited by the chance to explain complex research in simple and engaging ways. You thrive in a collaborative environment and care deeply about the role of medical research in improving human health.
We would like to hear from you if you can demonstrate:
- Education to degree level in a relevant scientific discipline.
- An ability to translate complex scientific information for a lay audience.
- Experience of supporting successful communication strategies across a range of channels, including traditional and digital media.
- Clear communication skills with the ability to communicate confidently on a range of issues and to a variety of audiences.
- Using your interpersonal skills to build effective relationships with internal and external stakeholders at all levels.
- Effective planning and organising of your work along with the ability to respond flexibly and positively to unexpected changes or demands.
- Provide communication advice and recommendations to colleagues.
The salary for this position will be between £30,000.00 - £36,000.00 per annum depending on experience. This is a full-time post at 36 hours per week and will be offered on a permanent basis.
We value spending time working in-person to develop strong connections with each other and with our mission, so you will be based at our central London office for a minimum of three days a week (usually Monday, Tuesday, and Thursday) with the option to work remotely for the remainder.
At the Medical Research Foundation, we believe that diversity drives creativity and innovation. We are dedicated to promoting equality of opportunity, fostering fairness and inclusion, and creating an environment where everyone feels that they belong.
We welcome applications from individuals from minoritised groups, including those from Black, Asian, and minority ethnic backgrounds, disabled people, and members of the LGBTQI+ community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role
The Digital Media Officer role provides support to Crimestoppers and Crimestoppers’ youth service Fearless, in creating impactful content and campaigns that empower people to speak up about crime.
You will be responsible for filming, creating, and scheduling organic and paid social media content, and as the face of Fearless’ social media platforms, feature in the content yourself. You will play a key role in shaping and driving forward Fearless’ communications strategy to ensure Fearless’ social media platforms remain relevant, engaging and supportive of Crimestoppers overall aims.
You will contribute to the development of Crimestoppers and Fearless national and regional campaign ideas, content and messaging and manage the execution and reporting of multi-channel communication activities. You will use data from campaigns, as well as insights from focus groups, to inform future projects.
What you'll bring
- Ability to think creatively and to communicate creative ideas to others. (Essential)
- Experience in designing and creating engaging and innovative content (including featuring in videos/audio) and campaigns for social media platforms or websites. (Essential)
- Excellent attention to detail and a good eye for design / visuals, ideally with expertise in software applications like Adobe Creative Suite, Microsoft Office, Canva etc. (Essential)
- Experience managing social media accounts and analysing engagement data to inform future content and campaigns. (Desirable)
- Excellent written and verbal communication skills; ability to present self professionally to internal colleagues, stakeholders, and clients. (Essential)
- Highly organised self-starter; persuasive, tenacious and perceptive. (Essential)
- Able to work effectively in a team and use initiative to manage and prioritise own workload. (Essential)
- Experience in communications or digital marketing/content creation. (Desirable)
- Knowledge of using web analytics. (Desirable)
- Knowledge of scheduling tools (Sprout Social, Hootsuite). (Desirable)
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
Whether you're looking for an interim opportunity or a permanent role, we’re interested in hearing from experienced professionals who can hit the ground running and make an immediate impact.
This is an inspiring role for someone who wants to contribute to our success by providing strategic leadership and direction to the fundraising and communications functions supporting the Dementia Adventure business plan and charitable mission and objectives.
Managing a team of five across fundraising, communications, special projects and data management, the successful applicant will lead the development of partnerships and campaigns to raise funds for Dementia Adventure’s unique work to support people with dementia and their carers to have a more active and fulfilled life by getting outdoors and experiencing the benefits of nature.
You will provide strategic leadership and direction for income generation through various fundraising disciplines and joint fundraising partnerships, ensuring the charity's diversification of funding and financial sustainability. Funding sources include major grantmakers, trusts and foundations, corporate partnerships, challenge events, and an individual giving campaign.
Hand in hand with leading fundraising, you will oversee the Communications team, supporting, developing and monitoring the communications strategy, associated budget, resources, systems, processes and operations. This will involve overseeing and directing a communications plan promoting the work of Dementia Adventure to a broad range of audiences through various channels and campaigns, along with increasing online and social media presence.
About you
We are looking for someone to join the charity’s Senior Leadership Team who will bring experience from their past successes and provide inspirational strategic leadership and direction to the fundraising and communications functions in support of the Dementia Adventure business plan, charitable mission and objectives. The successful applicant will have a strong, successful track record of fundraising and/or other forms of income generation in the charity sector, including management, with proven experience in meeting financial and non-financial targets. You should be able to build and maintain relationships with key stakeholders, including trusts and grant givers, corporates, major donors and other individuals. In addition, you should have strong knowledge of marketing and communication principles and practice, digital marketing, and social media, and be confident in engaging audiences sensitively with real-life stories to demonstrate impact and create a compelling case for support.
Dementia Adventure is an evidence-led, multi-award national charity helping people living with dementia and their carers to enjoy the outdoors, connect with nature, and retain a sense of adventure. We look at what people can do, not what they can’t. Through supported holidays, learning, and tailored support, we promote well-being, inclusion, and resilience through fostering meaningful connections and renewed possibilities.
To be considered for this role, please apply through Charity Job by submitting your CV with a cover letter outlining what attracted you to the role, your suitability for the role and your availability (including whether you’re interested in interim, permanent, or both).
The client requests no contact from agencies or media sales.
About STOPAIDS
STOPAIDS is a UK-based network with over 30 years of experience in the HIV response, and which also works more broadly across global health. We are part of a global movement aiming to address the systemic causes of health inequity, end AIDS, and ensure everyone can access their right to health and well-being. By providing decision-makers with both evidence and advocacy, we drive informed, just decisions that improve access to treatment, prevention, care, and support for HIV and other health conditions.
STOPAIDS is led by our values, including the meaningful participation of people living with and affected by HIV and an anti-oppression framework.
About the role
STOPAIDS mobilises civil society, parliamentarians, the public and the media to influence decision-makers in the UK and globally on the advocacy impact areas outlined in our 2022-2025 strategy.
In partnership with senior leadership, the Media and Communications Manager will oversee the design and implementation of STOPAIDS' organisational-wide media and communications strategy that amplifies STOPAIDS’ impact and reputation across our key advocacy areas. This work includes providing media and communications guidance, coordination and delivery support to our joint advocacy projects with partners.
Our joint advocacy projects are subject to change, but currently include the Digital Health and Rights Project, the UK Civil Society working group on the Global Fund to Fight AIDS, TB and Malaria, the UK Civil Society working group for Unitaid and a new coalition to advocate on the future of the global health architecture.
The Media and Communications Manager will support STOPAIDS and our joint advocacy projects to achieve our advocacy objectives through identifying strategic media opportunities, managing relationships with media outlets, and securing external media coverage. They will also work with staff and partners to develop relevant high-quality media products and to develop and manage online communications content for our key social media and website platforms.
As a capable team leader, the Media and Communications Manager provides expert guidance to staff and partners, is comfortable coordinating and facilitating working groups and supports the leadership of people living with and affected by HIV. They also work with the Senior Leadership Team to ensure that media and communications strategies are aligned and complementary with other organisational strategies and priorities.
As with all STOPAIDS staff, and in partnership with the CEO and the Director for Development & Engagement, they will work to ensure the sustainability of the organisation by contributing 10% of their time to fundraising (to support with application and report writing) and other advocacy support.
The role has a six-month probation period.
We offer several key benefits, including:
- A 28-hour working week with no salary reduction, with options to spread the hours over 4 or 5 days
- Home-based working with monthly access to an office space, home-working grants, and bill contributions (as per HMRC guidelines)
- Flexible working hours
- A 6% employer contribution to a group stakeholder pension scheme
- Annual personal learning and development budgets
- 20 days’ annual leave, plus an additional day (up to 5) for each year of service (excluding bank holidays)
For further information and to apply, please click the 'redirect to recruiter' button to visit our website.
Closing date: 29th June 2025.
Interview date: 3rd July 2025.
People living with or affected by HIV, from Black, Asian or minority ethnic (BAME) backgrounds or from other minoritised groups are particularly encouraged to apply.
STOPAIDS is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive positive consideration for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity or expression, sex characteristics, HIV status, national origin, genetics, disability, or age.
We are open to considering applications for a part-time role that would require a job share.
JUSTICE is looking for a motivated and organised Communications Officer to help us build a fairer UK justice system. The postholder will translate complex legal issues into compelling, clear writing, and believe in the power of communication to change minds and build broad support for policy change.
The postholder will communicate JUSTICE’s work to our key audiences using press, digital media, and printed publications, and will report to the Head of Communications. Responsibilities include working with journalists to gain coverage, managing our website and social media accounts, and producing printed materials. You will play a key role in communicating our work and improving engagement with our members and supporters.
We want someone who can learn and grow in this role so if you are a strong writer who is organised and passionate about our work but don’t have every skill listed, we’d still like to hear from you.
JUSTICE works across the whole justice system – from prisons and family law to Windrush and more. Over our 67-year history we have transformed the legal landscape for the better, led by evidence, expertise, and a focus on practical solutions.
It is a fantastic charity to work for, in terms of cause and culture. Our friendly and supportive team currently work in a hybrid manner with access to office space in London. Our staff enjoy flexible working conditions, 27 days annual leave plus a wellbeing day, a birthday day, and the days between Christmas and the New Year off. JUSTICE provides an 8% employer pension contribution, and access to an Employee Assistance Programme.
The candidate pack can be found on our website.
To be considered for this role, please complete the application form, which can be found on our website.
Please note you cannot save your progress on the application form and return to it later. To see the questions in advance please download them by clicking on the link on our website.
Please do not submit answers to the questions by email, they will not be considered.
Deadline for applications: 11pm, Sunday 22 June 2025. Interviews will be held during the week commencing Monday 7 July 2025. Candidates will be required to complete a test as part of the interview process.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity has arisen for a Marketing and Communications Administrator to join the Marketing and Communications Team . Your role is to provide high quality administrative support to the Marketing and Communications team and the wider Fundraising, Communications and Retail Directorate.
This role is not open to sponsorship.
Role Requirements
- Dealing with incoming enquiries from across the organisation and externally to signpost to the right team in an efficient way.
- Point of contact for clinical administrators attending meetings, feeding back to marcomms team on activities and helping to keep lines of communication open between teams.
- Providing cover on press inbox if needed.
- Working with the team to create and send our weekly news round up.
- Facilitating the local induction and training of new staff to support new starters to feel welcomed, achieve compliance, and get up to speed in their roles.
- Arranging booking of regular Marketing and Communications team meetings.
- Maintaining the team sharepoint site.
- Supporting the team with planning and helping to monitor tasks that come in.
- Supporting the Digital Manager with managing tickets and enquiries to our web developers.
- Supporting the Marketing and Communications Officer to manage the collateral review and management process and assist with archiving.
- Assisting with intranet updates.
- Fulfilling printing and laminating requests.
- Creating posters and templates for retail.
- Creating resources for events eg name tags, signage.
Interview Date: TBC
Terms and Conditions
Strictly no agencies, please.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Make a Difference Through the Power of Communication
Are you a creative storyteller with a passion for social impact? Do you thrive on crafting compelling messages that inspire change? If so, we invite you to join Turning Tides as our new Communications Manager.
About Us
Turning Tides is a leading charity committed to ending homelessness and transforming lives. We challenge stigma, promote diversity, and amplify the voices of those with lived experience. Our work is rooted in compassion, community engagement, and driving meaningful social change.
The Role
As Communications Manager, you will be at the heart of our mission—shaping how we connect with the public, supporters, and stakeholders. Working closely with the Senior Management Team, you’ll lead the development and delivery of impactful communications across digital and traditional platforms.
Key Responsibilities
- Develop and execute strategic communication plans to support our campaigns and initiatives.
- Create engaging content that reflects the diversity of our work and inspires public support.
- Manage digital marketing efforts, including social media and email campaigns.
- Oversee and update our WordPress website to ensure content is current and compelling.
- Collaborate with internal teams to ensure consistent and aligned messaging.
- Lead multiple projects with strong planning and time management skills.
What We’re Looking For
- Proven experience in communications and marketing, ideally within the charity or nonprofit sector.
- Strong digital marketing skills, including social media and email communications.
- Excellent written and verbal communication abilities with a keen eye for detail.
- Proficiency in Microsoft Office and publishing tools.
- Familiarity with the housing or homelessness sector is a plus.
- A full, clean driving licence and access to a vehicle.
- This role requires a DBS check.
PUTTING CLIENTS AND LOCAL COMMUNITY AT THE HEART OF OUR MISSION TO END HOMELESSNESS



The Royal College of Speech and Language Therapists (RCSLT) is seeking a Digital Project Manager to lead and support the successful delivery of a new digital CPD (Continuing Professional Development) Diary project for our members.
Who we are
The Royal College of Speech and Language Therapists (RCSLT) is the professional body for speech and language therapists across the UK. The RCSLT has over 22,000 members and employs around 65 staff predominately based in a London office. The RCSLT also has offices in Belfast, Edinburgh, and Cardiff.
Our mission is to improve the lives of people with communication and swallowing needs by facilitating and promoting research, producing guidance, holding events, and influencing government. We aim to promote better education and training for speech and language therapists and provide information to our members and the public about speech and language therapy.
The role
The Royal College of Speech and Language Therapists (RCSLT) is looking for an experienced and proactive Project Manager to lead and support the successful delivery of a new digital CPD (Continuing Professional Development) Diary project for RCSLT members.
We’re looking for a part-time, fixed-term professional to lead a high-impact digital project from discovery to launch. In this role, you’ll take ownership of the entire project lifecycle, ensuring successful delivery on time and within budget. The project, the CPD Diary, is an essential tool for our members, and your leadership will be key to ensuring it meets their needs and expectations.
What we are looking for
We are seeking a Project Manager with a recognised project management qualification and a strong background in delivering digital or software projects. The ideal candidate will have excellent planning, organisational, and time management skills, along with strong interpersonal and communication abilities. Familiarity with project management tools such as Jira, and an understanding of agile, iterative, and waterfall methodologies is essential.
Experience with Salesforce or similar platforms is highly valued, along with a strong track record in managing procurement, budgets, and coordinating contractors or agencies. You’ll also bring sharp risk assessment skills, a solid grasp of governance reporting, and the confidence to manage a wide range of internal and external stakeholders effectively. Most importantly, you’ll understand the aims and values of the RCSLT and demonstrate the ability to embed these into your work and strategic approach.
What we can offer you
- A competitive starting salary
- Generous annual leave entitlement
- Excellent staff training and development opportunities
- Supportive and flexible working environment including, hybrid working arrangements
- Generous Pension scheme
- Life insurance cover
- Season Ticket Loan scheme
- Eye care voucher scheme
- Family friendly employer including enhanced maternity and paternity leave
- Cycle to Work scheme
- Access to an Employee Assistance Programme and more!
How to apply
For more information and to apply, please visit our careers portal.
Closing date: 9.00am on Monday, 23 June 2025.
First interviews: w/c 30th June 2025 (held virtually).
Second interviews: w/c 7th July 2025 (held in person, at our London Bridge Office).
Please note, there will be a task as part of the second-round interview.
Please note, we can only accept applications from those who have working rights in the UK, we cannot offer sponsorship for this role.
The role may close earlier than the stated deadline if we receive a high volume of applications.
We are committed to a fair, transparent, and inclusive recruitment process. All applications are handled with strict confidentiality to protect your privacy and encourage openness throughout the process.
The RCSLT is committed to fostering an inclusive and equitable workplace where everyone feels valued and a sense of belonging. We aim to embed equity, diversity, and belonging practices throughout our recruitment and selection procedures. We strive to ensure everyone is valued equally for their contribution, experience, knowledge, and skills. We welcome applications from candidates of all different backgrounds.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to be part of a young and vibrant charity that is dedicated to supporting those who have been bereaved by suicide?
We are looking for a Digital Platforms Executive to manage our App, CRM system and website among others. Reporting directly to our CEO, you will play a crucial role in helping us enhance user engagement, streamline our digital communications, and maximise the impact of our online presence.
We are a small, dynamic team, so there is also plenty of scope to get involved with other things and gain an insight into all areas of the charity, with opportunities for growth and development.
We have really ambitious plans for 2025 and beyond so we’re looking for an individual who has a hands-on approach and a can-do attitude!
About the role
As Digital Platform Executive you will:
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Drive user acquisition and retention strategies for our App (sidekick by Suicide&Co).
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Collaborate with developers to implement new features based on user feedback and engagement metrics.
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Monitor performance and user analytics to inform continuous improvement.
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Develop and manage in-app communication strategies, including push notifications and updates, to enhance user engagement.
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Coordinate with content creators to ensure timely and relevant messaging within the App.
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Oversee the in-app customer support system, ensuring prompt and effective responses to user inquiries and issues.
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Implement feedback mechanisms to gather user insights and improve App functionality.
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Develop and implement strategies to optimise the use of our CRM system (HubSpot) for client, donor and stakeholder engagement.
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Ensure data integrity and security and provide training to staff on CRM functionalities on new processes or underutilised tools.
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Analyse CRM data to inform improvements to client experience and improve donor stewardship.
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Maintain and update our website, ensuring content is current, accurate, and aligned with branding guidelines.
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Optimise website performance, user experience, and accessibility across devices.
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Implement SEO best practices to increase organic traffic and visibility.
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Launch and manage our Google Ads Grant account, creating and optimising campaigns to maximize reach and impact.
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Monitor ad performance, adjust strategies as needed, and ensure compliance with Google's grant policies.
About you
Based within easy commuting distance of our office in Westminster, our ideal candidate would have a proven track record of managing a variety of different digital platforms.
Key attributes we are looking for include:
- Excellent written and verbal communication skills
- A high level of organisation and attention to detail
- Ability to work independently and as part of a team
- An enthusiasm to learn and to develop knowledge and skills
- Confidence and comfort in using digital technology
We are committed to Equality, Diversity and Inclusion and as such are actively seeking candidates of all backgrounds to represent the diverse population of people that we serve.
This role requires eligibility to work in the UK and a Basic DBS check.
We are looking for a Communications and Marketing Manager to drive Family Fund’s communications and marketing team, including strategic and operational activity.
Salary: £36,399 - £38,760 per year
Contract: Permanent
Hours: Full time, 35 hours per week
Location: Hybrid - working from home with weekly visits to our offices in York
Closing date: 29 June 2025
Interviews: Week commencing 7 July
This is an exciting and rewarding opportunity for the right person- to drive our communications and marketing work and directly benefit families raising a disabled or seriously ill child.
The role
As Communications and Marketing Manager, you will work closely with the Head of Group Communications and Marketing to lead Family Fund’s communications and marketing function and team.
You’ll drive high performing strategies and campaigns, work with high profile supporters and lead successful brand channels, content and evaluations that make an impact every day. In this role you’ll drive our brand profile and awareness and ensure that all communications and marketing activities are integrated, inclusive, coherent and engaging, to drive our organisational strategy and objectives.
The person we’re looking for
About you
We’re looking for someone who is passionate and committed, to lead our dynamic communications and marketing team. You’ll need to be a brilliant writer and editor, be able to devise and deliver engaging, high impact content and campaigns that gain cut through for our brand with target audiences. You must be able to do this in line with our mission, vision and values. You’ll be comfortable briefing senior staff for media interviews, leading photography and videography shoots, managing a multitude of-channels, and coaching and developing a team.
We’re seeking someone who is results-driven, creative and innovative with a solid track record in increasing engagement across diverse channels, with segmented audiences.
What you’ll bring
- Proven experience in a communications and marketing role, with success in driving brand profile.
- Essential experience in managing a team and budget, with a hands-on, proactive approach.
- Excellent writing skills and an eye for close detail, with an ability to tailor impactful content for different audiences.
- Demonstrated success in planning and executing both digital and offline campaigns, with experience in data segmentation and audience targeting.
- Excellent stakeholder engagement skills, with an ability to collaborate effectively and bring fresh, innovative ideas to the table.
If you’re ready to bring your skills to a meaningful cause and drive communications and marketing results which make a tangible difference, we’d love to hear from you!
What we offer
Family Fund is a great place to work for great people. We provide a challenging and rewarding working environment where every staff member can make their mark.
We are a values-based organisation, and we aim to show our values in all that we do. Read our staff stories on our website and see how our staff display our values every day.
We commit to inclusion, equity and diversity and we welcome applications from all parts of the community. Family Fund is a Disability Confident Leader. We will invite to interview all disabled applicants who meet the requirements for the role. If you are disabled and are happy to let us know, please highlight this in your covering letter. We have also signed the Armed Forces Covenant, and we welcome applications from the Armed Forces Community.
How to apply
Please complete the online application and submit your CV and a covering letter telling us how you meet the requirements for this role. Your cover letter should be no more than two pages long.
For more information, please read and download the job description available on our website.
The successful candidate must complete pre-employment checks that meet the Baseline Personnel Security Standard. This includes a requirement to undergo a basic level DBS criminal record check, right to work check and employment history verification.
The client requests no contact from agencies or media sales.
Permanent, Full Time
Circa £40,000 plus competitive benefits
Do you want to make a difference?
The RAF Benevolent Fund is the leading welfare charity for the RAF. Every year we make a real difference to over 40,000 people who benefit from our services. Working at the Fund is more than sitting at your desk ad in this role you will have the opportunity to be part of our RAF Family. Alongside helping our beneficiaries, we also get to hang out with Spitfires and Typhoons, take part in a Dambusters bike ride, attend events like Royal Ascot, the Chelsea Flower Show, and the Bomber Command Memorial Service. Every day you will make a difference and play your part in changing the lives of others and helping people in the RAF Family get through the toughest of times.
It doesn’t matter how long someone served or when. If they were part of the RAF, they and their family are part of our RAF Family. We will always be here to support them when they need it most.
Join the RAF Family and play your part in making a difference.
Do you want to play a part in what we do?
People are at the heart of what we do. Together we:
· Help reduce social isolation and loneliness among veterans.
· We support ill or injured men and women to have a safe place to call home, a home that meets their specific needs.
· We fund youth services on stations to provide clubs and activities for the children of serving personnel who move every few years.
· We provide grants to help with the cost of living. But this is just a few of the ways we help.
We are seeking an individual to join the RAF Benevolent Fund’s Digital Marketing team as a Digital Marketing Officer. The role requires the individual to contribute to the planning process for the Funds paid and organic social media channels, PPC, SEO, website management and email marketing programme, contribute to managing external agencies, meeting income targets, monitoring and reporting on results. The role also requires an excellent understanding of current and emerging technology, particularly in relation to social media and email marketing.
The successful candidate will have experience of working within the digital marketing space and a busy marketing and communications environment.
The role will be office based at our London HQ, with a minimum of three days working in the office per week. The successful candidate for this role will need to be Basic DBS checked and prove they have the right to work in the UK.
To apply, please click on this link and send your CV, together with a cover letter detailing why you believe you are suitable for this role, providing examples of how you meet the job profile when you apply through our recruitment portal.
The closing date for applications is Tuesday 17th June 2025, 5:00pm.
A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website. The RAF Benevolent Fund follows Safer Recruitment practices as it strives to ensure that everyone who comes into contact with the Fund will be protected from harm. The successful candidate for this role will need to be Basic DBS checked and prove they have the right to work in the UK. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.
The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).
Our vision is that everyone in our RAF Family – veterans, serving personnel and their families – gets support in their hour of need.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Digital Content Manager
Please note a covering letter is required
Reports to: Chief Executive
Line manages: Marketing and Communications Officer.
Hours: 35 hours per week (hybrid working options available)
Term: Permanent
Other benefits: Company pension scheme, Employee assistance programme, Season ticket loan
About the Association for Laboratory Medicine
The Association for Laboratory Medicine (LabMed) is the leading professional body supporting the practice and development of science in healthcare and laboratory medicine.
We are a diverse and inclusive community of scientists, clinicians, innovators, collaborators and researchers. We celebrate the power of science and medicine, the importance of partnership and the value of knowledge in the pursuit of human health and wellbeing.
We foster the highest standards in laboratory testing and patient care, provide trade union support for all our members, promote laboratory medicine to the wider community and support scientists and practitioners through scientific and training meetings, bursaries and awards.
Purpose
As Digital Content Manager, you will oversee and develop LabMed’s digital content across multiple platforms. This role offers a chance to apply your skills to make a tangible impact on healthcare and laboratory medicine, driving engagement and innovation in a meaningful field.
You’ll lead our content strategy to grow engagement with key audiences, implement creative solutions to build our online presence, and explore new opportunities for revenue generation. You’ll also support LabMed’s core values of inclusion, collaboration, and innovation while managing a small team.
You will work closely with the Chief Executive, membership volunteers, editorial boards, and the staff team to create impactful content that informs, inspires, and supports our diverse audiences.
Responsibilities
- Lead the development and implementation of a content strategy to grow audience engagement through the Association’s website, e-newsletter and LabMed News (our member magazine).
- Manage and innovate the content on Lab Tests Online (our patient-facing site) including supporting the Editor with editorial and review processes.
- Liaise with editorial boards to ensure our digital content remains insightful and relevant.
- Commission, edit, and deliver high-quality content in partnership with editors, contributors, and topic experts.
- Support the Publications and Communications Committee to ensure consistent quality and alignment with organisational goals.
- Explore and implement opportunities for revenue generation through advertising and paid content.
- Produce the Association’s Annual Report and contribute to business planning in collaboration with boards and teams.
- Supervise the Marketing and Communications Officer, providing clear direction and support.
- Champion Labmed values of inclusion by supporting diverse editorial boards across our publishing programme.
- Develop an awareness of work being done by LabMed committees to promote through communications channels
What do you need to have
- A strong editorial skill set and an understanding of publishing processes.
- Experience managing, evolving and optimising digital content
- Understanding of user experience (UX), accessibility, and SEO best practices
- A proven ability to develop content strategies that drive audience engagement.
- Excellent project management skills with the ability to prioritise multiple tasks.
- Strong stakeholder management and relationship-building skills.
- Familiarity with revenue generation opportunities within digital publishing.
- A proactive and enthusiastic approach, with the ability to adapt in a small, dynamic team.
- Experience leading/supervising colleagues?
- A commitment to LabMed’s values of inclusion, sustainability, and innovation.
- Must be a resident in the UK
Our values
LabMed is committed to encouraging inclusion, equality and diversity in our workforce. We are actively trying to increase the diversity of our staff team. We know that everyone is an individual, so please always tell us what we can do to support you.
Our values are:
- We are innovative – promoting new scientific development to improve health and wellbeing.
- We are inclusive – ensuring that we are open and accessible to everyone.
- We care for people – helping the healthcare profession deliver better care and providing a healthy and fulfilling environment for our members and their teams.
- We care for the planet – influencing how healthcare science can minimise our impact on the wider natural world.
Applications close Tuesday 17 June
Interviews will take place in person at our offices in London Bridge on Tuesday 24 June
The client requests no contact from agencies or media sales.
Communications Assistant
Location: Remote with flexible working arrangements. You will be expected to attend regular team meetings in Bristol (with paid travel and subsistence).
Salary: £26,000 per year FTE, dependent on experience.
Contract: We are open to this role being part time (0.8FTE) or full time. We offer fully flexible working.
Closing date for applications: 1 July 2025
Due to high numbers of applications, prior to interview we plan to carry out initial screening calls with prospective candidates before selection for interview. We will be asking about your reasons for applying and how you think your skills and experiences align with the role.
First interviews: w/c 28th July 2025
Start Date: ASAP: This is a new post.
About Good Faith Partnership
Good Faith Partnership believes that good things happen when we work together in new ways. Our mission is to create solutions to society’s most difficult problems, including loneliness, the cost-of-living crisis, mental health, and supporting refugees and asylum seekers. We believe that we can improve people’s lives and build a better world by harnessing the power of unlikely relationships and trying something new.
We connect businesses, governments, charities, philanthropists, trusts and foundations, and communities to make lasting change—from incubating projects such as Warm Welcome to rolling out the Home Office’s Homes for Ukraine Scheme. By bringing unusual or different players to the table, we can spark new ideas and unlock new levels of potential.
At the Good Faith Partnership, we value diversity, and we recognise the enormous benefits and the social imperative of bringing together diverse groups of people. We therefore warmly welcome applications from a broad range of backgrounds, experiences, and perspectives.
The Opportunity
This is an exciting opportunity for a proactive individual to work within a small, friendly and dynamic team. If you are passionate about communications, and want to develop, grow and hone your skills, this role is a great place to start.
You will provide communications support for Good Faith Partnership and a range of projects we deliver, including:
● The Warm Welcome Campaign for people right across the UK particularly those experiencing fuel poverty or loneliness;
● Welcome Hubs for refugees and asylum seekers;
● ChurchWorks which aims to bring the Christian Church and government closer together to effect positive change in UK society.
We anticipate that the successful candidate will spend around two-thirds of their time supporting the Warm Welcome Campaign and the remainder supporting wider Good Faith Partnership projects.
You’ll work across all aspects of communications, including design and content creation, e-marketing, social media engagement and delivery, events, website management and managing our photo and story libraries. You’ll be delivering communications to support our campaigning and influencing, fundraising, awareness raising, storytelling and brand elevation.
This is an entry level communications post. We’re looking for someone who is organised and systematic, thrives on creating engaging written and visual content, and loves working with all kinds of people. You’ll be encouraged and supported to grow and develop your communications skills and expertise.
Responsibilities
Working closely with the Communications Manager and Director of Communications you will work in the following areas:
Content creation
You will help bring Good Faith’s many projects to life through engaging visuals, videos and communications materials by:
● Creating visual assets using design software such as Canva
● Creating other visual content including short-form video
● Helping commission other visually led content such as banners, flyers and reports
Social media
A significant part of the role includes increasing our reach through social media:
● Creating and scheduling regular content for LinkedIn, Facebook, Instagram, Threads, Bluesky and X
● Using insight data to drive social engagement
● Developing strategic partnerships with relevant accounts on the different social platforms
● Engaging with partners and stakeholders on social platforms—sharing stories with the wider team as standard
● Responding to posts, comments and direct messages
● Monitoring trends through social listening and sharing these with the team
Websites
You will support the Communications Manager by:
● Writing and publishing engaging stories and news items to profile the great work of the team and our projects
● Preparing copy and visuals for web pages in our CMS
● Uploading content to websites
● Ensuring website copy is accurate and up to date
Email newsletters
You will work with the Communications Manager to:
● Support email communications
● Help maintain the email communications database
● Create and schedule email communications, ensuring content has been approved by a team member
● Segmenting audiences to keep communications relevant and engaging
PR
You will support the Communications Manager in a year-round programme of PR and media relations by:
● Creating lists of contacts in our media database
● Helping to amplify our news through our email distribution platform
● Monitoring PR mentions of our projects through our media database
Supporting systems and resources
● Taking responsibility for developing and maintaining accessible communications systems
● Managing our digital image and stories library, keeping stories and case studies up to date and searchable by the rest of the team
● Securely storing and organising documents on our G-Drive, ensuring accessibility for the team and compliance with GDPR
● Supporting, maintaining and developing existing partnerships and managing the systems (including CRM use) needed for communications delivery
Teamworking
● Attending regular meetings, contributing to communications discussions and planning, adapting to social trends as well as opportunities and challenges
● Supporting the delivery of other Warm Welcome and Good Faith Partnership efforts
● Reporting to the Communications Manager, you will work closely with the Communications team and the wider team, as well as our network of partners and supporters.
Person specification
We are looking for candidates with the following skills and experience:
Content creation
● Familiarity with content creation tools such as Canva or Indesign.
● Experience of creating engaging content for social media or other channels.
Social media
● Good understanding of social media channels, including Facebook, LinkedIn, Instagram, Threads, BlueSky, X, TikTok and YouTube.
● Experience of interacting with other users on social media and websites.
● Experience of using web content management systems.
Email newsletters
● Excellent writing and proofreading skills.
● Familiarity with email marketing software such as Mailchimp.
Supporting systems and resources
● Highly organised and the ability to create and manage administrative systems.
● Familiarity with the Google suite of programmes including Google Docs, Google Drive, Google Calendar, Excel Spreadsheets etc.
Teamworking
● Ability to prioritise and balance competing demands on your time.
Competencies and behaviours in our team
The core competence of everyone in our team is the ability to build trusted relationships among people with diverse perspectives and backgrounds. We are looking for people who are:
● Committed to the power of relationships to facilitate social change
● Collaborative, inclusive, ambitious, aligning with our core values
● Self-starters with high levels of commitment, energy and motivation
● Curious and show initiative, with problem-solving skills and an ability to learn quickly and adapt to a rapidly changing context
● Calm under pressure, and can adapt quickly in a fast-paced environment
● Willing to pitch in to help other team members if needed
● Organised with effective time management skills.
Working arrangements
● Current members of the team are based across the UK, with some in London, Reading, Bristol, Manchester and Northern Ireland. Applicants must be able to travel to Bristol once a month for a Tuesday full team meeting. Given the nature of this role, we would also expect the applicant to carry out a reasonable amount of travel to both projects and partners across the UK.
● This role is fully remote, with flexible working arrangements.
● All employees, volunteers, partners, suppliers and consultants working with Good Faith are expected to adhere to our Code of Conduct and safeguarding policies. Good Faith’s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation’s programmes, operations or people.
● You will need to have the right to work in the UK.
Supporting your application
● If you disclose a disability during your application process and you meet the minimum criteria for the role, we will contact you to discuss any reasonable adjustment you might need at the interview. If you wish to disclose a disability, please email us.
● We’d be very happy to answer any specific questions relating to this role - please email us with ‘Query for Communications Assistant role’ in the email subject line and we’ll get back to you as soon as we can.
● Please specifically address the requirements listed in the person specification in your covering letter as we will use this to shortlist applications.
● For more information, see our website or find us on twitter at @goodfaith
The client requests no contact from agencies or media sales.
ABOUT THE ROLE
The Fundraising and Communications Executive is a new role and will play a pivotal part in advancing our communications and fundraising strategies. As OTR continues to grow, this position will be instrumental in expanding our online presence and ensuring we connect with a broad audience, including young people, families, professionals, and supporters of our mission. It’s an ideal opportunity for someone who is both creative and analytical, skilled in producing compelling content and using data to amplify digital impact. This role would suit someone who can take initiative, think proactively, and confidently manage projects independently – qualities that are especially important in our small, dedicated team.
You’ll work on a wide range of projects, creating engaging content that aligns with OTR’s brand and values across our website, social media, and email campaigns. This includes developing multimedia content (including graphics, videos and blogs) to promote our work and highlight our impact in the local community.
From a fundraising perspective, you will help drive our fundraising activities and ensure efficient administration using the newly acquired ‘Donorfy’ database. This includes leading on the stewardship of donors and community fundraisers, managing our fundraising CRM database, and working on small and medium-sized trust and grant applications. You’ll also support digital campaigns and new initiatives, to encourage sustained support for our work. You’ll directly help to secure the financial support needed to expand OTR’s services and reach more beneficiaries. In addition, you’ll analyse the performance of our digital channels – interpreting website analytics, social media metrics, and email campaign results – to provide recommendations that enhance our communications strategies and ensure ongoing impact.
This role offers the opportunity to make a meaningful impact within a supportive and passionate team. If you’re a skilled communicator driven by purpose, enjoy creating compelling digital content, building strong relationships with donors, and using data to inform creative strategies, this could be the role for you.
JOB DESCRIPTION
Job Title: Fundraising and Communications Executive
Location: Hybrid or office-based – OTR has two offices, both based in Leigh Park. PO9 3SU and PO9 5BG.
Reports to: Head of Fundraising
Contract type: Permanent
Hours: Part-time (up to 22.5 hours a week, with hours and working pattern negotiable)
Salary: £15,795 - £16,380 per annum (FTE £25,974 - £26,936)
JOB PURPOSE
The Fundraising and Communications Executive will play a key role in implementing OTR’s fundraising and communications strategies. The role involves planning, creating, curating and managing high-quality digital content across our website, social media platforms and email marketing campaigns. Furthermore, you will support key areas of our fundraising strategy, including trust and grant applications, horizon scanning and ensuring excellent fundraising administration across all areas of activity.
This position is instrumental in supporting the Head of Fundraising in developing and strengthening OTR’s income streams and increasing awareness of OTR’s services through effective communications.
Specific role duties
Supporting the fundraising strategy
• Lead on OTR’s donor and community fundraiser stewardship through excellent communication and effective relationship management.
• Lead on the implementation of fundraising communications across channels.
• Responsible for small to medium size trust and grant applications, including horizon scanning
• Support the stewardship of small and medium-sized trusts and foundations including scoping, applications, reporting and funder management.
• Create engaging content and campaigns to drive income generation.
• Help build the small pool of regular donors.
Website and CRM maintenance
• Work with OTR’s Head of Fundraising, the Administration Manager and web developer to maintain, update and enhance the OTR website.
• Monitor website performance, user engagement and SEO trends, suggesting and
implementing improvements to enhance user experience and visibility.
• Lead on ensuring our CRM (Donorfy) is utilised effectively to record, monitor and report on fundraising activity and income.
Social media
• Working with the Head of Fundraising, CEO and Volunteer Coordinator and Business Support Officer, contribute to OTR’s social media presence by creating and scheduling engaging, accessible, and informative content that resonates with our audience and supports OTR’s mission.
• Monitor social media platforms to ensure timely and appropriate responses to comments and messages.
• Identify new opportunities to grow OTR’s social media reach, building awareness of our services, fundraising and outreach work.
• Regularly report on social media performance, using insights to inform future content and strategy.
• Utilise paid ads to support fundraising and training.
Email marketing
• Support the planning, creation, and delivery of OTR’s, soon to be launched, email marketing campaigns, including newsletters, fundraising initiatives and service information and signposting.
• Ensure all email communications are engaging, well-structured, and in line with OTR’s brand and tone of voice.
• Assist in the promotion of key OTR events, such as the Big Charity Bash and annual Great South Run and other special events.
• Manage and grow OTR’s email marketing lists, ensuring they are up to date and GDPR compliant.
• Track and analyse the performance of email campaigns, providing reports and insights to the Head of Fundraising.
Content creation
• Create engaging, accessible, and informative content for OTR’s digital channels, including the website, social media and email marketing.
• Develop multimedia content (for example, videos and graphics) to enhance OTR’s
communication methods and increase engagement.
• Contribute to blogs, news articles and case studies that highlight OTR’s work, impact and achievements in the sector.
Brand and tone of voice
• Ensure that all digital content aligns with OTR’s brand, tone of voice and style,
maintaining a cohesive and recognisable identity across all platforms.
• Promote OTR as the leading place to turn to for support, ensuring that our content
reflects our professionalism, reputation and expertise.
Analytics and reporting
• Use analytics tools to track the performance of OTR’s digital communications, including website traffic, email engagement and social media reach.
• Provide regular reports on digital performance to the Head of Fundraising, including insights and recommendations for improvement.
• Provide regular reports from the CRM and other online fundraising platforms to the
Head of Fundraising.
Promote
• Promote OTR as an exceptional and specialist charity.
Equality and diversity
• Promote good equality practice and play a key role in ensuring equality of opportunity in the workplace.
• Observe all relevant law relating to equality of opportunities.
• Encourage a working atmosphere where everyone is treated with dignity and respect.
Any other duties
• The post-holder will work collaboratively with all OTR trustees, staff and volunteers to provide a seamless service.
• Any other duties commensurate with the post.
PERSON SPECIFICATION
Knowledge, training and qualifications
Essential
• Understanding of charitable organisations.
• Understanding of principles of communications, marketing and fundraising.
Desirable
• Understanding of issues facing families in Havant and South East Hampshire.
Experience
Essential
• Experience of working in a communications or marketing role.
• Experience in planning, creating, and managing digital content across websites, social media, and email marketing.
• Experience in developing and managing content using online platforms including JustGiving, Mailchimp and Canva.
• Experience of managing a diverse workload in a busy environment.
Desirable
• Experience in utilising a CRM database to improve administrative systems.
• Experience in creating multimedia content, such as graphics and videos, to enhance digital communications.
• Experience in supporting fundraising initiatives, including donor stewardship and relationship management.
• Proficiency in using analytics tools (e.g. Google Analytics and social media insights) to monitor and report on digital communication performance.
• Experience in upholding and applying brand guidelines in various forms of content.
• Experience in communicating expert information/advice to wider audiences.
Skills
Essential
• Strong writing and editing skills with a focus on creating engaging, accessible, and audience specific content.
• Exceptional customer service skills with proven ability to respond appropriately and effectively to enquiries on the phone, on social media, and by email.
• Strong time and project management skills.
• Excellent verbal and written communication skills with the ability to build effective relationships and to be impactful with people of varying levels and experience.
• A flexible, pro-active approach to work including the ability to work to deadlines, plan, prioritise and manage own workload.
• Strong interpersonal skills.
• Ability to work autonomously and demonstrate initiative.
• A team player committed to working collaboratively to achieve results.
• Ability to use Microsoft Office Packages including SharePoint, Word, Excel, PowerPoint, Outlook and the internet.
• Ability to learn and better utilise IT systems.
• Ability to deal with sensitive information with discretion and to always maintain confidentiality.
Safeguarding
Our organisation implements safeguarding protocols in all aspects of service delivery and operations; we are committed to safeguarding and promoting the welfare of young people and vulnerable adults. All successful applicants will be required to undertake an enhanced DBS check with the relevant barred checks in line with the role.
Other requirements
• A commitment to treating your colleagues fairly, consistently and with respect (Essential)
• An interest in and understanding of OTR’s mission and strategy (Essential)
• Resilient, creative, determined and hard working (Essential)
WHAT WE OFFER YOU
We will provide a laptop, and other necessary IT equipment to facilitate hybrid and home working.
As an employee, you will receive the following benefit package:
• Generous annual leave entitlement including bank holidays
• Flexible start and finish times between core hours of 8am and 6pm
• Flexible hours to take time off for medical appointments and caring responsibilities
• Hybrid working
• 3% employer pension contribution if eligible
• Paid sick leave
To apply
Please submit a full CV (accounting for all gaps in employment - for Safer Recruitment).and a covering letter detailing all of the below:
- why you believe you are right for this role.
- why you wish to work at OTR.
- detailing your experience in all ‘essential’ criteria of the person specification
Registered charity number 1064275
Limited company 3333729
Funded by the National Lottery Community Fund
Supporting young people’s mental health to fulfil their potential for a brighter future