Digital communications lead jobs in south bank, greater london

Product Owner - Dynamics (Charity)

Understanding Recruitment NFP is proud to be working exclusively with one of the UK’s largest and most respected international charities to recruit a CRM Product Manager. This is a key leadership role at the heart of a major transformation programme, focused on delivering a best-in-class CRM experience to support ambitious fundraising and supporter engagement goals.

You'll lead the CRM product strategy, owning the roadmap and prioritisation process, and ensuring the platform meets the evolving needs of both technical teams and fundraising stakeholders. Managing a small team, you’ll work across departments to shape and deliver impactful CRM solutions using Microsoft Dynamics 365 and Power Platform technologies.

This role is ideal for someone who combines strategic product ownership skills with deep CRM experience, ideally in a complex or mission-led environment. You’ll be a confident communicator, passionate about driving income growth and supporter value through well-designed digital tools and data-led decision-making.

Key Requirements:

• Strong experience as a Product Owner or CRM Manager in large-scale CRM environments (e.g. Dynamics 365, Salesforce)

• Excellent stakeholder engagement and communication skills across technical and non-technical audiences

• Experience managing a product roadmap and backlog aligned to strategic goals

• Proven ability to lead a team and work within Agile or hybrid delivery frameworks

Salary: £57,000 –£61,000
Location: Hybrid – approx. 40% in-office (London HQ)

If you're interested in this opportunity and would like to learn more, please contact Harry Bullock at Understanding Recruitment

About the Role
Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. MAP is the leading UK charity delivering health and medical care to those worst affected by conflict, occupation, and displacement, in the occupied Palestinian territory and Lebanon 

The Information Management Specialist will focus on the classification of organisational data, ensuring appropriate confidentiality levels, and implementing robust data loss prevention strategies.The role includes analysing and optimising current SharePoint libraries and leading the development and implementation of an intranet to enhance collaboration and information sharing across the organisation. 

About You
The ideal candidate will have experience in data classification, data loss prevention, or information security. Expertise in SharePoint administration and optimisation. Strong understanding of data governance, privacy laws, and compliance standards. Experience with intranet platforms and content management systems (CMS). Knowledge of information security frameworks (e.g., ISO 27001) and DLP tools. Familiarity with data protection regulations (e.g., GDPR).

MAIN RESPONSIBILITIES

Information Classification and Data Confidentiality:

• Develop and implement a comprehensive information classification framework to categorise data based on sensitivity, confidentiality, and regulatory requirements.

• Collaborate with various departments to identify and classify sensitive data, ensuring appropriate security controls and access levels are applied.

• Regularly review and update classification policies and procedures to maintain compliance with legal and regulatory standards (e.g., GDPR)

 Data Loss Prevention (DLP):

• Develop, implement, and manage data loss prevention strategies and tools to safeguard sensitive information from unauthorised access, loss, or misuse.

• Monitor and analyse data flows and user activities to detect and respond to potential data breaches or policy violations.

• Work with Cyber Security team to establish controls and technologies that prevent data leakage (e.g., encryption, access controls).

SharePoint Library Analysis and Optimisation:

• Analyse current SharePoint libraries to assess the organisation, security, and accessibility of information.

• Develop and implement strategies to optimise SharePoint libraries, including metadata management, document version control, and access permissions.

• Ensure that SharePoint libraries are aligned with the organisation's information classification framework and DLP strategies.

Intranet Development and Implementation:

• Lead the planning, development, and implementation of an organisational intranet to enhance internal communication, collaboration, and information sharing.

• Define and document the intranet’s structure, features, and functionality, including user roles, content management, and search capabilities.

• Collaborate with stakeholders across departments to ensure the intranet meets user needs and supports organisational goals.

Data Security and Compliance:

• Ensure all data management practices comply with relevant legal, regulatory, and organisational policies.

• Conduct regular security assessments and audits to identify vulnerabilities in data storage and transmission.

• Maintain documentation of data security protocols, risk assessments, and compliance activities.

Training and Awareness:

• Develop and deliver training programs to educate employees about data classification, confidentiality requirements, and data loss prevention practices.

• Create awareness materials (e.g., guides, FAQs) to support employees in understanding and adhering to information management policies.

Stakeholder Collaboration and Support:

• Collaborate with IT, Finance, Audit & Risk and Fundraising teams to align information management initiatives with broader organisational strategies.

• Provide technical support and guidance to end-users regarding SharePoint and the intranet.

SKILLS, EXPERIENCE & CANDIDATE ATTRIBUTES

Experience & Certifications/Qualifications:

• Bachelor's degree in information management, Data Science, Computer Science, or related field.

• Experience in data classification, data loss prevention, or information security.

• Expertise in SharePoint administration and optimisation.

• Strong understanding of data governance, privacy laws, and compliance standards.

• Excellent analytical, problem-solving, and project management skills

Preferred Skills and Competencies:

• Experience with intranet platforms and content management systems (CMS).

• Knowledge of information security frameworks (e.g., ISO 27001) and DLP tools.

• Familiarity with data protection regulations (e.g., GDPR).

• Certification in information governance or security (e.g., Certified Information Systems Security Professional (CISSP), Certified Information Privacy Professional (CIPP)).

Flexibility:

• Able to work flexibly in emergencies and to meet specific deadlines including some evenings and weekends.

Ethos:

• Support the mission & values of MAP.

• Support and promote diversity and equality of opportunity in the workplace.

• Represent and be an ambassador for MAP.

• Commitment to anti-discriminatory practice and equal opportunities.

• An ability to apply awareness of diversity issues to all areas of work.

• Abide by organisational policies, codes of conduct and practices.

Other desirable experience:

• Experience of not-for-profit/INGO environments

• Experience with humanitarian issues, particularly those in Palestine.

Disclaimer

MAP reserves the right to close this advert before the confirmed closing date when we are in receipt of sufficient applications.     

 We would therefore advise interested applicants to apply as early as possible. Due to the high volume of applications, we receive, we are unable to respond to every application. If you have not heard from us within two weeks of the deadline, then you have not been successful in shortlisting

Location: You can be based near one of the following office locations - Birmingham, Cardiff, Glasgow, Liverpool, London, or Newcastle. 

We operate a hybrid model of work i.e. a combination of in-person and remote, with flexible days in the office depending on business need and your preferences. We would typically expect in-office attendance an average of one day per week.  

Your office is where you will usually attend in-person events, training sessions etc. though some travel, to other offices and other locations, will occasionally be expected.

Hours: We are looking for the right candidate and while we envisage this being a full-time role (37.5 hours per week) we are very open to flexible working arrangements such as part-time, compressed hours and/or flexitime.

Occasional/frequent evening or weekend work may be required, for which time off in lieu (TOIL) will be given.

Ideal start date: ASAP, as agreed with candidate 
 

Purpose of the Role: As a key leader within our Partnerships and Income Development team, you will be responsible for driving sustainable income growth through high-impact, strategic and philanthropic partnerships with trusts, foundations and corporate partners.  
 

Reporting to the Head of Partnerships and Income Development, you will lead the stewardship and growth of existing strategic partnerships, including managing a select portfolio of funders. You will also take a proactive approach to identifying, cultivating and securing new funding opportunities to align with income targets and the charity’s strategy.  

Working collaboratively with colleagues across the charity, you will craft compelling cases for support – placing young people’s voices and experiences at the heart of every proposal. In addition, you’ll help to build and nurture our supporter community through initiatives such as payroll giving, individual giving and corporate community fundraising.  
 

We’re looking for a dynamic, determined and strategic thinker, who is passionate about building partnerships that make a big difference. You’ll bring energy, creativity, and a big-picture mindset to forge meaningful relationships that create lasting impact.   

Key Responsibility Areas:

• Strategic fundraising leadership
•  Stewardship of strategic partnerships  
• Financial management: planning, tracking and reporting  
• Building our supporter community
• Systems and processes  
• Team development and collaboration  
• Line Management (Matrix structure)  

Please review the attached pdf for the full job description. 

Person Specification (Knowledge, skills and experience required)

Fundraising experience

• Demonstrable experience of working in a fundraising role in a charity or similar non-profit organisation  
• Demonstrable experience of stewarding high value partnerships with trusts and foundations and/or corporates  
• Demonstrable experience of writing funding proposals/bids/grant applications and pitching for funding opportunities  

Fundraising knowledge

• Knowledge of fundraising techniques such as prospecting, cultivating, securing and managing partnerships  
• Understanding of good practice in fundraising, including data protection and donor stewardship  
• Understanding of budget creation and income reporting

IT skills 

• Experience of using Microsoft Office, including Excel functions  
• Experience of using or understanding of using CRM software to effectively support fundraising e.g. Salesforce  

Please review the attached pdf for the full person specification. 

How to Apply

Interested candidates should apply by submitting the following information to our application portal Pinpoint by 23:59pm, Monday 25th August: 

1. A cover letter (500 words maximum) outlining why you would like to work at the Social Mobility Foundation and why you are a strong candidate for the role, including specific examples from your experience and skills. 
2. A short statement answering the following question: “Tell us about a time where you played a key role in securing or growing a funding opportunity or partnership. How did you find the opportunity, and what was your approach to writing the proposal and stewarding the relationship? What impact did it have, and what did you learn?” (500 words maximum)

Please note that generic applications and CV’s will not be considered.

Are you looking for a purpose-driven role where your work directly transforms young lives? MCR Pathways is seeking a Programme Manager for our relationship-based mentoring programme in Hertfordshire and West London. We are a life-changing mentoring charity dedicated to supporting young people who have faced an unfair start in life, helping them overcome barriers and achieve their full potential.

About the role

As  Programme Manager, you'll manage, advise and support our  Pathways Coordinators in schools and other partner organisations. Your main goal is to make sure our programme is fully integrated and highly effective in schools and with partners across Hertfordshire and West London.  Although the role is remote it involves a significant amount of travel around Hertfordshire and West London so the successful candidate will need to be based within reasonable driving distance of these areas.

Key responsibilities:

• Provide support, development, training, management and motivation to MCR staff in schools and other partner organisations

• Support school integration of the programme and a consistently high quality standard of programme delivery

• Develop and support partnerships with the Local Councils, further and higher education institutions, local business and all MCR stakeholders

• Provide analysis of programme performance, impact and development

About you

• Experience of developing and effectively managing teams and programmes

• Self-motivated and skilled at motivating others

• Experience of or strong interest in working or volunteering in the third sector

• Experience of working within or in collaboration with secondary schools

• Excellent communication and presentation skills

• Attention to detail and ability to prioritise

• Experience of coordinating and analysing qualitative and quantitative data

About us

MCR Pathways is an award-winning charity established in Glasgow in 2007.  We currently support over 7,800 young people across the UK who’ve had an unfair start in life, through our community of mentors, donors, staff, and partners. They are united by a shared belief: that every young person deserves someone to help them find their way. We believe in the power of mentoring and that a single connection can change a life.

We connect young people with volunteer mentors who offer support, encouragement and a listening ear. The aim is to empower young people to define their own ambitions, supporting them from aspiration to achievement. It’s more than academic success; it’s about instilling belief, resilience and the chance to thrive.

Mentoring is at the heart of what we do, but not all we do. We create opportunities like career tasters, job shadowing, and work experience helping young people access networks and pathways they might not otherwise reach. We support them into further and higher education, apprenticeships and employment and fulfilling careers helping them live their best life.

MCR Pathways’ values are Respect, Communication, Trust and Growth and they inform everything we do.

Hours: Full time 37.5 hours per week

Contract: Permanent

Type of work: Hybrid

About us

The South East Rivers Trust (SERT), is the river restoration charity for the South East of England. Our vision is that rivers across the South East are clean, healthy and rich in biodiversity. Our mission is to restore and protect rivers and their catchments against multiple threats and a dramatically changing climate.  To help achieve this, we are excited to be expanding our team.

We do this by:

• delivering evidence-based and nature-based solutions on land and in rivers;
• inspiring and empowering more people to protect rivers for the future.

Working at SERT is rewarding, fulfilling and busy. We work collaboratively and with passion, and this is reflected in our core values of: delivering high quality work, using expertise and scientific understanding, building good and effective relationships, and bringing positive energy to all we do. With rivers and catchments needing serious action to survive, our ambitions are growth and doubling our impact over the next three years– so you’ll be comfortable with challenge, excited by change and willing to turn your hand to anything required. If this sounds like an environment that you would thrive in, we would love to hear from you.

Are you a dynamic leader passionate about project management and organisational change? Join our team as a Programme Manager and shape the future of our Project Management Office (PMO).

Your Role

• Develop and lead the PMO, shaping systems, governance, and best practices
• Champion internal change and drive adoption of project management tools
• Mentor and empower teams, ensuring project delivery success
• Build collaborative relationships, both internally and externally, and deliver strategic change initiatives
• Effective monitoring of projects and programmes

What We’re Looking For

• Demonstrated experience in PMO development and change management
• Expertise in project management methodologies (PRINCE2, PMP, Agile etc.)
• Excellent communication, facilitation, and analytical skills
• Relevant degree and/or project management certification preferred
• Tech savvy, strategic, and collaborative mindset
• Ability to think creatively and innovatively to maximise return on investment

Join us to lead transformation, empower others, and make a lasting impact. If you’re ready to drive change and foster excellence, we want to hear from you!

Please see the full Programme Manager job description for more information.

How to apply:

You will need to send the following documents to us (full details are on our website) :

• Your CV
• a completed SERT Application for Employment
• Equality and Diversity Monitoring Form (optional)

The deadline for application is 11:59pm on Sunday 17th August 2025.  We reserve the right to close the recruitment early.

Please note: All applicants must have the right to work in the UK. We do not have a licence to sponsor overseas applicants.

The Talent Set are thrilled to partner with a world-renowned cultural and scientific institution to recruit a passionate and strategic Legacy Manager. This is an exciting opportunity to shape the future of one of the UK’s most iconic institutions by leading its legacy giving programme, securing long-term support for pioneering research, inspiring exhibitions, and transformational capital projects. In this pivotal role, the Legacy Manager will drive forward the organisation’s legacy strategy, develop engaging marketing campaigns, and build strong relationships with both new and existing legacy supporters. They will also oversee the smooth administration of legacy gifts, ensuring excellent donor care and cross-team coordination. This is a fantastic opportunity for a motivated, relationship-led fundraiser to make a lasting impact at an institution dedicated to building a thriving future for people and planet.

Key Responsibilities:

• Lead the development and delivery of the legacy fundraising strategy, creating and implementing targeted acquisition plans to grow legacy income in line with agreed targets.
• Design and execute integrated legacy marketing campaigns, collaborating with Membership, Marketing, Digital, and Resources & Planning teams to optimise messaging and reach across all channels.
• Cultivate and steward a portfolio of legacy supporters, including new prospects and existing donors, delivering best-practice supporter journeys and planning engaging legacy-focused events.
• Oversee legacy programme administration, ensuring timely and accurate processing of bequests, maintaining high-quality reporting, and supporting continuous improvement through robust evaluation.
• Collaborate with internal teams to segment audiences, identify those most receptive to legacy messaging, and explore creative outreach strategies including awareness campaigns and partnerships.
• Maintain accurate database records and financial tracking, working closely with Finance and the Philanthropy Executive to ensure legacy income is administered and reported in line with agreements and organisational standards.

Person Specification:

• Extensive experience in legacy fundraising and marketing, with a strong track record of securing legacy pledges and successfully managing legacy programmes.
• Proven ability to develop and deliver strategic plans and marketing campaigns, manage budgets effectively, and meet or exceed income targets.
• Outstanding written and verbal communication skills, with the ability to craft compelling messages and engage a wide range of audiences and stakeholders.
• Strong interpersonal and relationship-building skills, with the ability to work collaboratively across teams and confidently represent the organisation to supporters and high-profile contacts.
• Excellent organisational skills and attention to detail, with the ability to manage multiple priorities, meet tight deadlines, and maintain accurate records, experience with Raiser's Edge is a plus.

What’s on Offer:

Salary: £38,000 per annum, Full Time, Permanent, Hybrid Working

How to Apply:

To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity

The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Join Our Team!

Crohn’s and Colitis UK are on the look out for a new HR Operations Manager!

Reporting to the Head of People, you will be responsible for the day to day running of a proactive and supportive HR service, with an integral role in shaping and implementing improvements in line with the service goals, ensuring the smooth running of our HR processes, policies and procedures.

About Us

We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.

Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2025, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!

About You

We are looking for someone who is proactive and highly organised, with great communication skills that can build relationships with all key stakeholders, both internal and external. Ensuring that all staff are trained, supported and motivated to deliver a consistent, effective and high quality service to the organisation. 

This role is suited to an experienced HR Manager who: 

• Has strong knowledge of HR processes, policies and procedures as well as employment laws, regulations & best practices. 

• Can create fair and consistent HR Policies and procedures, regularly conduct audits to identify areas of non-compliance and ensure accurate records are maintained. 

• Can lead operational planning and budgeting. 

• Has a forward thinking and inspirational vision for the role of HR in a charitable organisation. 

• Has a vision for how working practices and culture can develop for the better.

• Has a proven commitment to the principles and practices of access in the workplace and have excellent knowledge of current issues in of EDI and can implement EDI principles and policies. 

• Is able to successfully balance the needs of the individual (compassion) with the operational and ambitious needs of the organisation. 

• Has experience of supporting and developing managers through change. 

• Is CIPD qualified. 

Please see our Recruitment Pack for details of our full Job Description and Person Specification.

Our Location

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home, you will be required to attend the Hatfield office once a week and monthly directorate meetings. In addition, the charity meets four times annually at its office in Hatfield (or a location in London) for its’ ‘All Staff Together’ days, at which attendance is mandatory.

Benefits

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
• Salary Sacrifice Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Wellbeing programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks
• Training and development financial support and/or study leave
• Performance review and development scheme

Join Addiction Family Support

Addiction Family Support is the leading UK registered charity for people affected or bereaved by a loved one’s harmful use of alcohol, drugs, or gambling, supporting over 3,500 people each year.

The Role: Operations Manager

As Operations Manager at Addiction Family Support, you’ll play a key role in keeping the charity running smoothly day to day. You’ll support our small, dedicated team by coordinating systems, processes, and technology that enable us to deliver our services effectively and professionally.

You’ll work closely with staff and volunteers across our Helpline, one-to-one and group services, and training provision. This is a flexible, part-time role (with potential to grow) for someone who thrives on organisation, problem-solving, and supporting others to do their best work.

Your responsibilities will span CRM and digital tools, data reporting, onboarding, and operational improvements – all with the aim of helping us support more people affected or bereaved by a loved one’s harmful use of alcohol, drugs, or gambling.

This is a remote role with quarterly team meetings in London. You’ll need to be confident working independently, while also contributing actively to our collaborative team culture and wider organisational goals.

Responsibilities:

• Develop and maintain our CRM (Bitrix24), including client and volunteer pathways, automations, forms, SPA and task management.

• Train and support staff and volunteers to use key systems:

  • Bitrix24 (CRM).

  • VCC by Call Handling (Helpline telephone app).

  • Three Rings (Helpline rota scheduling).

  • Microsoft Teams/Zoom (video calls).

• Extract and report on data from key systems to support monitoring and evaluation.

• Support recruitment and onboarding of new staff and volunteers.

• Help develop and implement new policies and procedures to support quality and consistency.

Join Our Team of Change-Makers

Are you ready to make a difference? We're on the lookout for vibrant, enthusiastic, proactive and collaborative individuals with the right skills and experience to become part of our incredible charity.

Be Part of Something Special

Our clients' continuous positive feedback speaks volumes about the impact of our work, and we take immense pride in it. Emilia Fox, one of our dedicated Patrons, stands with us in our mission.

Join an Award-Winning Journey

This is your chance to become part of an award-winning charity where every day is an opportunity to contribute to the greater good. If you're seeking a dynamic environment filled with compassionate individuals dedicated to creating positive change, we invite you to apply or reach out with any enquiries.

Salary: £40,000 - £42,000
Contract: Full-time, Permanent
Location: London - Hybrid (3 days/week in office)
Closing date: 12 August
Benefits: 26 days annual leave plus bank holidays, annual wellbeing day, healthcare cashback scheme flexible working, and more.

We have a brilliant opportunity for a Senior Supporter Acquisition Executive to join the team at the Royal Air Force Benevolent Fund and help drive supporter engagement and income growth.

As part of this exciting role, you’ll lead the planning and delivery of multi-channel acquisition campaigns, creating impactful strategies that inspire new supporters and grow their donor base. You’ll manage the full campaign process—from creative briefing and content sourcing to budget oversight and fulfilment—across both digital and offline channels. You’ll also produce insightful reports for senior stakeholders and collaborate with agencies to ensure every campaign reflects RAFBF’s brand and values.

To be successful in the role of Senior Supporter Acquisition Executive, you will need:

• Experience in a fundraising or direct marketing environment.
• A proven track record in delivering successful donor or customer acquisition campaigns.
• Strong project management and analytical skills.
• Excellent communication and relationship-building abilities.

For an informal discussion about the role, please get in touch and ask for Heather, quoting the reference 2673 HB.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.

Job Title: Services Manager

Hours: 21 hours per week

Salary:

• £23,380 per annum (£38,966 full time equivalent) 

Work Location: Balham (London) 

Are you passionate about supporting and empowering unpaid Carers? 

Do you have experience of managing frontline services and staff? 

If so, this could be the job for you! 

This is a fantastic opportunity to join a dynamic team that provides a range of support services to unpaid Carers in Wandsworth. We require an experienced, motivated and proactive manager for this post.  

About The Role: 

As a member of the Senior Leadership Team (SLT), you will share collective responsibility for managing Wandsworth Carers’ Centre (WCC) services and delivering its strategic goals. 

You will be directly responsible for the management of frontline support staff (currently 3 in number) and for the volunteers aligned to those staff members/services. You will provide advocacy, referral and ongoing practical and emotional support to Carers through individual and group work as required, facilitating the monthly Male Carers peer support group and overseeing the volunteer led Male Carers Social group.

You will work collaboratively with other local agencies delivering training and undertaking outreach and in developing and maintaining partnerships and referral pathways that support Carers’ health and wellbeing.

You will share responsibility for improving, developing and growing the services to ensure that they continue to effectively meet changing needs. This will include generating new ideas for services and projects and writing fundraising applications. 

Key Requirements Include: 

• Experience of delivering front line services and managing staff 

• Experience of developing service plans and project development 

• Outstanding organisational and communication skills, excellent IT skills and experience of report writing. 

• The successful applicant will be able to manage conflicting demands with tight deadlines and be a key team player. 

About Wandsworth Carers’ Centre: 

We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caring roles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more.  In short, we are the Carer's friend and advocate, often helping Carers through difficult times. 

Wandsworth Carers’ Centre is an inclusive employer. We are committed to building a diverse organisation that represents the communities we serve and ensuring equity and inclusion in everything we do.

Benefits of working for Wandsworth Carers’ Centre:   

Friendly team and working environment, some remote and office-based work, annual leave starts at 26 days increasing to 31 days plus bank and public holidays, contributory company pension, ongoing training and development opportunities and an employee assistance program.  

Interviews are scheduled to take place on the 02nd and 03rd September.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised close date. 

CRM Manager -to spearhead a step change in our organisation's CRM approach. This is a pivotal role where you'll shape and deliver a new customer-centric strategy, using our Consumer Value Model and audience segmentation to drive engagement, increase visits, and boost revenue across our commercial activities.
Main Duties include: -

• Lead CRM Strategy: Design and implement a CRM strategy aligned with our Audience Strategy 2025-30.
• Champion Collaboration: Work cross-functionally with Communications, Creative, Data & Insights, and Ecommerce teams to ensure brand and strategy alignment.
• Craft Customer Journeys: Develop segmented, personalised journeys that enhance the customer experience and drive campaign success.
• Data Stewardship: Ensure data accuracy, security, and compliance with GDPR and other regulations.
• Tech & Tools: Identify and implement CRM technologies to improve automation and customer experience.
• Test & Learn: Promote a culture of experimentation and data-informed decision-making.
• Measure Success: Define KPIs, track performance, and report outcomes to stakeholders.
• Lead & Inspire: Manage and develop a high-performing CRM team, fostering collaboration and innovation.

The successful candidate will be able to demonstrate the below: -

• 5+ years in digital marketing with a CRM focus.
• Proven success in developing CRM strategies that drive engagement and revenue.
• Strong experience in segmentation, campaign tracking, and data analysis.
• Senior-level experience in cultural, commercial, or related sectors.
• Demonstrated leadership and team development skills.
• Strategic thinker with a deep understanding of customer behaviour and data-driven marketing.
• Excellent communication, project management, and stakeholder engagement skills.
• Financial acumen with a track record of driving revenue and managing budgets.
• Experience working in large public sector organisations is a plus.

Please note -this role has excellent benefits, including a civil service pension and generous annual leave. If this sounds like your next challenge, please apply
ASAP with an up-to-date Word version of your CV, highlighting your relevant experience. I am reviewing applications on a rolling basis and may submit them before the closing date if we find the right candidate, so don't delay! Do feel free to get in contact for more information.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

PROJECT MANAGER (BRAND)

(10 month Fixed Term Contract)

Location: London Hybrid
Contract: Full-time
Salary: Circa 45k

A leading national charity is seeking a Brand Project Manager to lead the execution of a major brand roll-out. This is an exciting opportunity to play a key role in embedding a new visual identity and brand strategy across all touchpoints of a purpose-led organisation.

You’ll work closely with the Brand Manager, Brand Champions, and cross-functional teams to ensure the roll-out is well-coordinated, on time, and fully embraced by staff, volunteers, and supporters alike.

KEY RESPONSIBILITIES

• Lead and manage the master brand roll-out project plan, ensuring timelines and deliverables are met.
• Chair the Brand Champions Group, tracking progress and actions across departments.
• Act as the bridge between design, marketing, brand champions, and suppliers, proactively resolving issues.
• Create a comprehensive roadmap for rebranding all physical and digital assets, including printed materials, retail, and offices.
• Coordinate with procurement teams and suppliers to ensure seamless ordering and implementation.
• Develop and deliver brand activation packs to branches and volunteers across the UK.
• Manage the briefing process with agencies and in-house design teams for asset creation.

ABOUT YOU

• Proven experience delivering successful rebrands, ideally in a charity or not-for-profit setting.
• Strong understanding of brand strategy, visual identity, and implementation.
• Excellent project management and multitasking skills across multiple workstreams.
• A confident communicator, able to engage stakeholders at all levels.
• Positive, proactive, and solution-focused with a strong sense of initiative.
• Experience working in cross-functional teams, particularly within the charity sector.
• Comfortable using project management tools (MS Planner, Lists, or similar).

As a specialist Recruitment Practice, Prospectus is committed to building inclusive and diverse organisations and welcomes applications from all sections of the community. Prospectus invests in your journey as a candidate and is committed to supporting you throughout the process.

Job Title: Partnerships Manager

Reports to: Senior Partnerships Manager

Location: Hybrid work with 40% from Breaking Barriers’ offices in London, Manchester, Birmingham or Glasgow

Salary:  £33,000 - £39,000 for London, £31,000 - £37,000 for other locations

Hours: 5 days per week (37.5 hours), open to flexible working arrangements

Contract: Permanent

Overall purpose

This is an exciting opportunity to play a key role in the national development and delivery of our relationships with the private sector to maximise income and impact to support refugees into meaningful employment.

The main purpose of the Partnerships Manager role is to deliver first-class account management and development of corporate partnerships to drive Breaking Barriers mission.

Working closely with Senior Partnerships Managers, Head of Corporate Partnerships, and members of the Income & Engagement and Services Directorates, you will be responsible for launching, retaining and developing a portfolio of partnerships ensuring we deepen and strengthen relationships whilst identifying opportunities for growth.

You will play your part in delivering and developing strategic relationships to bring value to our refugee clients and our employment and education programmes.

The successful candidate will have experience managing corporate partner relationships, including making fundraising asks and managing external communication with donors and partners at all levels of seniority. You will deploy your influencing skills and ability to build profitable relationships to great effect as you take a leading role identifying and nurturing future strategic partnerships. An understanding of Corporate Social Responsibility would be advantageous.

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out pre-employment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.   
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Wednesday 03 September. Please note that interviews will be held on a rolling basis, and we reserve the right to close the advert early if a suitable candidate is found. Early applications are strongly encouraged.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Rebecca Hughes for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

Position: Head of Individual Giving and Legacies
Hours: Full-time, 35 hours a week
Contract: Permanent
Location: Office-based in London, with flexibility to work remotely
Salary: £65,118 per annum plus excellent benefits
Salary Band and Job Family: Band 4

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

It is a very exciting time to join the MS Society as Head of Individual Giving. We are implementing an ambitious cross-organisational transformation programme. And we have just started a new 2025-29 strategy. Income Generation and Individual Giving are central to both.

We are transforming our approach to engagement to grow and deepen relationships with all our audiences. This creates an opportunity to integrate our approach to Engagement, Income Generation and Individual Giving. So we can increase our financial supporter base. Grow and diversify long-term sustainable income to deliver transformational impact for the MS Community. And contribute to our ultimate vision of a world free from MS.

We are looking for someone to provide strategic and operational leadership to Individual Giving. Someone who can work collaboratively across the organisation to lead and drive forward our ambition to increase our financial supporter-base and increase income.

You will act as the leading authority on matters relating to Individual Giving, providing advice across the organisation including to the Director of Income Generation, and cross-organisational Income Generation Activity Group.

You will enable the delivery of the transformation Individual Giving workstream.  And have strategic ownership of the Individual Giving programme, including income-related activities and KPIs within the engagement calendar, and customer experience and journeys relating to financial supporters

You will lead on Individual Giving planning and budget setting, contributing to the overall business planning process for Income Generation.

Closing date for applications: 9am, Friday 22nd August 2025
Anticipated interview date: w/c 1st September 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.