Digital communications lead jobs in south bank, greater london
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Domestic Abuse Advisor & Trainer
Salary: £26,000 - £32,000 pro rata
Location: Across Brent Community Hubs and Advance Head Office
Hours: 17.5 Hours per week
Contract: Fixed Term – 12 months from start date
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
The postholder will support the delivery of a specialist domestic abuse (DA) project in partnership with Central London Community Healthcare NHS Trust (CLCH) in the London borough of Brent. The role aims to raise awareness and promote best practice in responding to domestic abuse across CLCH staff, improving support for patients impacted by domestic abuse. This will involve delivering training, workshops, and guidance to health professionals, providing consultancy on embedding DA response pathways, and helping CLCH navigate referrals to local domestic abuse support agencies. The role combines professional training, advocacy, and systems change to strengthen the health sector’s response to domestic abuse. The postholder will work across the Brent borough, attending community hubs and co-locating to deliver services when needed.
The postholder may be approached by staff seeking advice or consultation regarding male victims of domestic abuse. While the role’s primary focus remains on supporting women, the postholder will be open to supporting male victims through appropriate signposting and referral guidance. They will also be willing to undertake relevant training (e.g. Respect toolkit) to ensure inclusive and informed responses. Training will be provided.
A car may be desirable for this role, though not essential
About You:
To be successful as the Domestic Abuse Advisor & Trainer you will need the below experience and skills:
- A thorough understanding of the dynamics of domestic violence (physical, emotional and sexual violence, so-called ‘honour-based violence’, forced marriage, stalking and harassment) and its impact on women, children, families and communities.
- Experience in designing, delivering, and promoting engaging training and learning sessions on domestic abuse, tailored to professionals and stakeholders across a variety of settings.
- Experience of partnership working and of maintaining excellent working relationships with a range of stakeholders as well as experience of working within in multi-agency environment.
- Ability to provide consultancy and guidance to multidisciplinary teams on domestic abuse-related issues, offering informed advice and support.
- Excellent communication skills (listening, verbal, and written), with the ability to effectively collaborate with diverse professionals and stakeholders.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
Interviews will take place on a rolling basis
What we can offer you - Employee Benefits:
An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
Additional days off to celebrate International Women’s Day, and for religious observance and moving home
Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
Pension scheme
Enhanced maternity/adoption provision
Access to our Employee Assistance Programme
Employee eye-care scheme
Clinical supervision for front line staff and first line management roles
Refer a Friend Scheme - £250 for each referral who passes probation
Organisation wide away days
Thorough induction and training
Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Supporter Services Assistant
Location: Wenlock Road, London, N1
Contract Type: Full-time, Permanent (subject to completion of 3-month probationary period)
Salary: £27,040 per annum
Application deadline: 1st September 2025
About the Role
We’re looking for a proactive and friendly Supporter Services Assistant to join our dedicated Fundraising Operations team at the Disasters Emergency Committee (DEC). You’ll be the first point of contact for DEC supporters and the wider public, providing responsive, respectful and professional care that reflects our values.
If you’re highly organised, people-focused, and eager to work what can be at times a fast-paced humanitarian environment, this could be the ideal opportunity for you.
***Please download the job description for full details***
About You
You are a strong communicator with excellent attention to detail, who thrives on delivering great service and ensuring data accuracy. You enjoy working in a team and have the self-motivation to manage your own workload effectively.
You may already have experience in customer service or administration. Most importantly, you’re someone who values high standards and is motivated to support DEC’s humanitarian mission.
You will have:
- Good organisational skills and attention to detail
- A professional and friendly telephone manner
- Strong written communication skills
- The ability to manage a varied workload and prioritise effectively
- A positive, resilient, and self-motivated approach
Experience in the charity sector is welcome but not essential, we're more interested in your attitude, potential, and commitment to learning.
Key Responsibilities
- Serve as the first point of contact for supporter enquiries by phone, email, and post
- Ensure accurate donor records and communication preferences are maintained in Salesforce
- Process donations and generate acknowledgements and thank-you letters
- Support donation coding and financial reconciliation with the Finance and Fundraising teams
- Assist with the onboarding and coordination of temporary staff and volunteers
- Provide general administrative support across the Fundraising & Marketing team
- Contribute to team projects, internal meetings, and continuous improvement of supporter services
What We Offer
- Flexible working hours (outside of appeal periods)
- Hybrid working model (some mandatory office days during appeals)
- 25 days annual leave, increasing with service
- Healthcare Cash Plan (value ~£1,660/year)
- Pension contribution (3%, rising to 8% post-probation)
- Wellbeing and mental health support
- Access to Wellhub, discounts, and ticket schemes
- Season ticket and hardship loans (post-probation)
- Cycle to Work and Car schemes (salary sacrifice)
About the DEC
The Disasters Emergency Committee brings together 15 of the UK’s leading humanitarian charities to raise funds and respond quickly to global disasters. Since our founding in 1963, we have raised over £2.5 billion through 79 appeals, providing life-saving assistance to millions of people around the world.
Our mission is to save, protect, and rebuild lives through effective humanitarian action. As a team, we operate with urgency, transparency, and compassion.
All roles at the DEC are based in our London office. We operate a hybrid working model, with some non-negotiable office attendance. Please note, during the two-week appeal launch period, staff are required to work long hours in a high-paced environment, with mandatory office attendance.
How to Apply
If you believe you have the skills and passion for this role, please apply with your anonymised CV and cover letter (use initials only, no full names) by 1st September 2025.
We encourage early applications and may hold interviews before the deadline.
We are also unable to support applications for our vacancies if you do not have the right to work in the UK
The client requests no contact from agencies or media sales.
Harris Hill are delighted to be working with a fantastic charity to recruit for the Head of Individual Giving in order to lead on the development and delivery of a forward thinking Individual Giving strategy that drives donor acquisition, retention and income growth.
You will manage and grow a diverse range of fundraising products across Regular and Personal Donations, Payroll Giving, Legacies, In Memory, and Mid Value Donors. With the support of experienced colleagues in Events, Partnerships and MarComms, you will build a seamless and supporter focused experience that boosts engagement across all touchpoints.
you’ll be responsible for growing awareness and diversifying income through well planned, evidence based fundraising and strategic communication. You’ll lead campaigns, manage digital and offline channels, coordinate fundraising events, and report clearly on performance and progress.
You’ll work closely with the CEO and senior leadership, shaping messaging that inspires donors and stakeholders, while also managing volunteers and apprentices to support campaign delivery. The role is varied, rewarding, and deeply rooted in creating a more inclusive society.
As a Head of Individual Giving you will:
- Lead the design and execution of an integrated Individual Giving strategy
- Develop engaging supporter journeys using automation and personalisation tools
- Test and scale new giving products to reach wider and more diverse audiences
- Use data and insight to guide decision making and evaluate success
- Work cross functionally to align fundraising and communications for a cohesive supporter experience
- Manage the delivery of donor appeals and campaigns from concept to execution
About You:
You’re an experienced Individual Giving specialist with a strong track record of delivering income growth across multiple channels. You understand the value of data, automation and personalisation, and know how to turn supporter insight into action.
You’re creative, proactive, and results driven, with excellent communication and relationship building skills. You bring energy, innovation, and a genuine passion for building meaningful supporter relationships that last.
To be successful, you must have experience:
- Significant experience in Individual Giving, Legacy or Personal Giving, including digital
- Strong understanding of donor journeys, segmentation, and CRM systems
- Proven ability to develop and deliver integrated fundraising campaigns
- Experience managing budgets, agencies, and campaign performance
- Exceptional communication and influencing skills
Salary: £50,000 - £55,000 DOE
Location: Remote (occasional travel to regional Hubs in the North-East, Manchester, and Norfolk)
Contract: Permanent, Full-time (37.5 hours/week)
Closing date: 28th August at 9am
Interview: w/c 1st September
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Caritas Social Action Network
Senior Migration Officer
Location: London, with working from home, regular travel in England and Wales, and rare travel overseas.
Contract: full-time, one year, with regular evening and occasional weekend meetings.
Salary: £37,440
Closing date: Monday 18 August at 12 noon
Interview date: Thursday, 28 August, in person, in London
CSAN is the official agency of the Catholic Bishops’ Conference, tackling the root causes of poverty and injustice affecting people in England and Wales. We’re facing a steep rise in poverty and significant pressures on social, economic and church resources. At this time, the Church is called to raise a prophetic voice against poverty and the rhetoric of division and work for the building of a more just society.
In 2021, CSAN launched its strategy to extend the social mission of the Church in a post-COVID society. We are developing the infrastructure of the social action network of the Church in England and Wales, including new alliances for diocesan Caritas agencies, advocacy and migration. As our Senior Officer for Migration, you will help to raise awareness of migration issues from the perspective of Catholic Social Teaching and lead on our Ambassadors Programme against Human Trafficking and Modern Slavery, as well as prepare briefings and campaign responses to Government legislation.
Over the last 20 years, CSAN has established a network of 50 diocesan and direct service charities, with a combined annual expenditure on social mission estimated at £400m, excluding the work of schools and religious congregations. Our members build up local community life in diverse ways, and many of them support individuals in difficulty, including with housing, prison and detention, social isolation, ill-health, violence, disability, employment, care, therapeutic and welfare support.
The key responsibilities of the Senior Migration Officer are:
1. To provide timely information to the CSAN team and the network on UK Government resettlement programmes and legislation on immigration.
2. To support CSAN’s work to improve public policy and practice on immigration, with compelling evidence from our network, and enabling effective participation in advocacy for a humane system.
3. To work closely with the Catholic Bishops’ Conference of England and Wales on issues of migration and human trafficking.
4. To lead the implementation of the Gubay-
funded CSAN Ambassadors against Human Trafficking programme, preparing and delivering programme materials.
5. To support cross-cutting key workstreams and alliances in CSAN, especially the Domestic Abuse alliance and racial justice, in partnership with the Bishops’ Conference.
The work of the small national team requires a high level of integrity and teamwork, respect for and capacity to navigate complex civil and church contexts at pace, and a stable commitment to personal formation and training. Our Senior Migration Officer will bring a professional track record of relevant research and analysis, production of compelling communications, and diligent administration. A satisfactory basic DBS check and references are required.
CSAN is a member of Caritas Internationalis, one of the largest humanitarian networks in the world, with national agencies in over 160 countries, and among the most successful examples of organised Catholic social action.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reports to: Senior Head of Network Learning and Innovation
Preferred timezone: GMT -/+ 5 (all applications welcome)
Closing date: 24th August
This is a 1 year contract position with the possibility of extension, contingent on funding.
About Climate Catalyst
Climate Catalyst is a U.S. based non-profit dedicated to galvanizing the collective power of business, investors, and civil society to influence and accelerate policy change in Asia and Europe. We work to strengthen collaboration and mobilise new actors on pivotal climate challenges to build power and compel political leaders to act at the speed and scale needed to tackle the climate crisis. We do this by:
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Working behind the scenes with stakeholders in Europe and Asia to identify critical climate issues where action to date has been limited and collaboration potential is high.
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Bringing together renowned experts and new entrants to share ideas, and design and deliver creative campaigns that secure decisive changes in national and regional policy to deliver sectoral tipping points and secure significant emissions reductions.
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Advising on strategy, bringing creative communications, advocacy and movement building expertise to build power across the climate community to catalyse action.
We’ve used this model successfully to mobilise the business community in support of the EU Nature Restoration Law, the first legislation for peatlands protection across Europe, and spark action in India that led to commitment from the Ministry of Steel to develop green steel policy.
Climate Catalyst is taking on a new project with the Clean Air Fund to apply our movement building and knowledge sharing expertise from Asia and Europe to an initiative designed to support cities and civil society organisations around the world to campaign for clean air.
About The Role
This role is about designing and implementing strategies, tools and platforms that support shared learning and collaboration among organisations working towards cleaner air. Working closely with the Head of Learning and Innovation, you will lead a global needs assessment across multiple cities, which will inform the development of a training programme for movement building leads at the city level, with pilots of that approach in two cities. You will develop a knowledge sharing approach, movement building infrastructure, and tools to support sustained engagement. You will also contribute to producing learning products and co-delivering capacity building activities. This role combines strategic thinking and analysis with hands-on project management and learning product development. It is ideal for someone with an interest in global movement building efforts.
What you will do
Conduct a needs assessment across 14 cities to understand the knowledge sharing and movement building needs of civil society organisations, including campaigners, think tanks, data science organisations, city officials, etc. working on air pollution around the world. (35%)
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Survey, interview and focus group discussion design, delivery and analysis
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Produce a report with an approach for knowledge sharing and movement building.
Pilot a movement building project in two cities (35%)
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Co-design a movement building model in 2 pilot cities to foster a clean air movement. This will be a practical, replicable guide that defines the essential elements of a high-functioning, impactful CSO movement within a city.
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Assess the cities’ civil society ecosystems’ gaps and leverage points and map the current landscape of civil society actors working on air quality in each of the 2 cities. This will include analysing their focus areas, strengths, gaps, levels of coordination, and alignment with local policy priorities.
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Deliver facilitation support for 2 in-person and additional virtual civil society convenings.
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Co-design a movement building training package, including a guide for future use with guidance on shared strategy, collaboration structures, mapping additional civil society organisations, and communication mechanisms.
Deliver a community of practice amongst a cluster of peer organisations to promote thematic and cross-regional knowledge sharing (20%)
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Produce 3 learning products related to themes that emerge from the needs assessment, providing organisations with suggested tactics and effective projects by their peers.
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Support the management of one community of practice and co-host one cross-city knowledge sharing meeting.
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Support delivery of a knowledge sharing platform and means of communications.
Support impact measurement and innovation (10%)
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Ensure insights and evidence are systematically captured, shared, and applied to drive continuous improvement.
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Support the Head of Learning and Innovation to enable learning loops across Climate Catalyst’s programmes and geographies, beyond those focused on Clean Air.
What You Would Bring
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Experience in civil society movement building and campaigning, working with coalitions and collaborating with partners. Highly skilled network builder.
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Demonstrated success in leading and designing Training-of-Trainers or other capacity building programmes in cross-cultural settings.
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Excellent written and verbal communication skills, with the ability to craft compelling presentations and reports for diverse audiences and translate complex materials into understandable content. Experience producing visual materials is a plus. Experience with narrative and/or messaging projects is also a plus.
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Experience of leading and/or delivering creative campaign strategy and planning a plus, with a particular interest in digital campaign tactics and techniques.
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Exceptional project management, organisational, and administrative skills with a proven ability to independently manage multiple priorities and complex workflows.
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Strong understanding of learning, innovation, knowledge management, and facilitation.
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Experience and comfort with working across regions, cultures, and time zones.
Additional Information
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Our working language is English. Fluency in an additional language is highly valued.
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This position requires travel. We anticipate at least two international work trips during the contract period.
Compensation + Benefits
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Pay is competitive in all hiring regions. The salary band for this role in USD is $70,000 - $82,000.
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Benefits include: health insurance, stipends for wellness and phone/wifi, professional development, co-working space coverage, generous pension contribution and more. For more information about working with us at Climate Catalyst, visit our website.
Diversity at Climate Catalyst
Climate Catalyst aims to design inclusive strategies to meet our objectives. We recognise that the only way to deliver on this is to build a diverse team composed of individuals with varying backgrounds, experiences, and perspectives. We encourage applicants from historically marginalised and currently underrepresented groups in the climate movement to apply.
Equal Employment Opportunities
Climate Catalyst is an equal opportunity employer and complies with all applicable employment opportunity laws prohibiting discrimination. We welcome applications from all qualified candidates regardless of race, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, citizenship status, disability, genetic information, veteran status, or any other basis protected by applicable law.
How to Apply
To apply, please upload a cover letter of no more than one page outlining interest in the role and your CV to this application page.
The client requests no contact from agencies or media sales.
Job Title - Administrative Assistant (Advice and Information)
Contract - Permanent
Hours - 14 hours per week, work pattern can be discussed, to include Thurs/Fri (Fri morning specifically)
Salary - £10,082.80 (£25,207 FTE)
Location - Coram Campus, London (hybrid possible)
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime. Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families, and professionals every year by providing access to the skills and opportunities they need to thrive.
About CoramBAAF
We are the UK's leading membership organisation for professionals dedicated to improving outcomes for children and young people in care. Our corporate members in England, Wales, Scotland, and Northern Ireland represent 94% of all local authorities as well as regional adoption agencies, health and social care trusts, independent fostering providers and voluntary adoption agencies, and cover 88% of all children and family social workers.
We support and empower professionals to do the best for children and families who come into contact with adoption, fostering and kinship care.
About the role
The Administrative Assistant (Advice and Information) role provides important administrative support to our small, friendly Advice and Information Team. The role will focus on providing administrative support to the following two parts of the wider team:
- The Outbound Permanence service. This provides specialist advice by email, supported by legal research, country-specific written guidance, and individual consultations where necessary, to local authority social workers and lawyers considering the placement of children in care proceedings with relatives and friends overseas on all legal orders. The service also delivers regular training and events.
- CoramBAAF members’ Advice Line. This covers all aspect of adoption, fostering, kinship and related areas in the UK. It is busy and popular with professionals, primarily social workers, who use the service. It offers telephone and email advice, prioritising speed, and quality of service.
Working hours can be discussed, but to include Thurs/Fri (Friday morning specifically)
To apply for this role, please click on the 'apply now' button below to complete the application. Please note we do not take cv’s so please reference how you will meet the JD & PS in the reasons for applying section.
Closing Date: 23.59pm 10th August 2025
Interview Date: 19th August 2025
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
Coram changes lives, laws and systems to create better chances for children, now and forever.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re Anthony Nolan. We’re here to uncover the answers inside us. Answers for people with blood cancer and blood disorders. Answers that will not only improve lives today but save them tomorrow.
By uniting people and science, we’re growing our world-leading stem cell register, so everyone who needs a transplant, can find their lifesaving match. We’re currently giving four people a day another chance to live.
Driven by patients, backed by stem cell donors, and powered by science, we won’t stop until we’ve unlocked the cures, treatments and transplants that will transform the future for more patients. And together, we can reach the remarkable day where every patient who needs us can not only survive, but thrive.
If you're inspired by this vision, and feel you have the skills and experience we need to help achieve it, we'd love you to join our lifesaving team.
We are looking for an Individual Giving Manager to join our Fundraising team.
Title: Individual Giving Manager
Salary: £41,000-£44,000 per annum, dependent on experience
Contract: Permanent
Hours: 35 per week (standard Anthony Nolan working hours)
Location: Hybrid, with head office in Hampstead, London
Our team works to raise the essential voluntary income that helps Anthony Nolan to save the lives of people with blood cancer. You will do this by reviewing and developing the Individual Giving programme to achieve our £3.7 million income forecast, along with managing the expenditure budget. You will put in place an audience-centric and insight-driven Individual Giving programme and propositions to best recruit, retain and develop the existing base of supporters. You will bring strong financial modelling and analytical skills to ensure our programme is insight and income driven.
As the Individual Giving Manager, you will work with your team of two senior officers to implement an integrated programme, whilst also project managing key high-impact individual giving campaigns. You will ensure that all campaigns are managed effectively, implementing, and promoting best practice in integrated fundraising campaign management across regular giving, lottery, raffle, cash and emergency appeals, through channels ranging from F2F, digital, telemarketing and direct mail.
If you have excellent planning, project and line management skills across a range of mass-marketing channels, we would love to hear from you.
What’s in it for you?
- A competitive salary
- 27 days annual leave, pension scheme, childcare vouchers, access to counselling via a 24-hour Employee Assistance Programme
- A stimulating work environment full of opportunities to learn and develop
- Life Assurance of four times annual salary
- Travel season ticket loan, Cycle to work Scheme
- And more! (further details on our Life at Anthony Nolan page)
Please check out the full job description on our careers page, and you can read more about what to expect on the Our recruitment process page.
Please note: We will be reviewing and interviewing suitable applicants on a rolling basis and may close this advert without warning if we have a suitable pool/have appointed someone to the position. We recommend you submit your application ASAP to avoid missing out.
Release your remarkable, join our team and give someone another chance to live.
Anthony Nolan is a Disability Confident Committed and Living Wage accredited employer.
All applicants must be able to demonstrate the right to work in the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in their place of education. We are currently reaching over 2.6 million children every school day, across 16 countries.
We are recruiting for a dynamic, visionary leader to join us as Director of Strategic Initiatives – a vital role in helping us grow our global movement. Reporting to our Chief Growth Officer, you’ll lead a talented team responsible for designing and delivering bold new strategies to increase revenue and build long-term, sustainable income growth and grow the strength of our National Affiliate network.
You will:
- Drive a programme of high-impact, global initiatives, from new fundraising products and digital solutions to youth and faith engagement strategies.
- Provide expert support and coaching to Executive Directors leading National Affiliates across the world.
- Guide strategic planning and change programmes with measurable outcomes, clear delivery plans and a deep focus on stewardship.
- Lead and inspire a high-performing team of specialists focused on audience insights, product development and market expansion.
- Collaborate closely with senior leadership across our global family to ensure alignment, shared learning and sustainable growth.
- Support the development of effective governance, technology and safeguarding practices across affiliates.
- Act as a trusted advisor to the MMI Executive Leadership Team and contribute regularly at the highest levels of decision-making.
About you:
You will bring significant senior-level experience in strategy, programme leadership, and/or business development – ideally in a global or multi-entity context within the charity sector.
- A strong track record of driving income growth and leading successful change initiatives.
- Experience working across cultures, with the ability to influence, inspire and build trust in diverse settings.
- A sharp focus on what works in fundraising, product innovation and audience engagement – particularly in the context of international development.
- Experience collaborating closely with technology teams to deliver digital and tech-enabled solutions.
- Proven leadership and coaching experience, with the ability to build high-performing teams and work with autonomy, agility and purpose.
Most of all, you’ll be motivated by our mission and ready to play a key role in helping us reach the next child waiting for Mary’s Meals.
About us:
We believe in the innate goodness of people, respect the dignity of every human being and family life and believe in good stewardship of the resources entrusted to us. In line with our values, Mary’s Meals is fully committed to a culture of safeguarding. Mary’s Meals is committed to preventing any type of unwanted behaviour at work and we expect all the Mary's Meals family to share this commitment and work in the best interest of the communities we serve. Our safe recruitment practices ensure that only those that are committed to our high standards join our movement.
Salary advertised is for UK based candidates, our salary philosophy ensures consistency across locations where Mary’s Meals operates, please reach out for more information on salary & benefits if you are based outside the UK.
To apply:
If you are inspired to join our movement and our vision, mission and values resonate with you, we would love to hear from you. To apply, please click below to send your CV and a short covering note (no more than 1 page) telling us why you are a great fit for this role and why you would like to work for Mary’s Meals International.
Our vision is that every child receives one daily meal in their place of education.
The client requests no contact from agencies or media sales.
Join Our Team as a Trusts and Foundations Manager
Location:
Remote working with some travel to SeeAbility homes.
Salary:
£48,000 per annum plus benefits
Hours:
Full time, 37.5 hours per week
Contract:
Permanent
SeeAbility is seeking a Trusts and Foundations Fundraising Manager to join our Innovation and Social Impact team. Could this be you?
We have a rich history as pioneering charity working alongside, and for, people with learning disabilities, autism, and sight loss to make inclusion a reality. Over the last 5 years, fundraising from Trusts and Foundations has enabled our charity to have big impact on the lives of people we support by creating opportunities to develop digital skills, secure employment, benefit from better eye care and speak out against social injustices.
Your role will play an equally important part in our latest strategy. Your talent will enable SeeAbility to launch new and inclusive programmes, co-produced by people with lived experience and in partnership with funders, so that we can continue our vital work of building inclusive communities where everyone can live as equal citizens.
If you’re excited by this role and are looking to take your next step with a successful, supportive, and friendly fundraising team – we’d love to hear from you today.
Your role
To lead on trust fundraising at SeeAbility and to grow and diversify trust and foundation income in line with SeeAbility’s aspirations.
Your responsibilities
- Lead on the development and delivery of a trusts strategy, overseeing the whole trusts portfolio, to generate agreed annual targets for SeeAbility.
- Be the charity’s expert in trust fundraising, adopting a data-driven approach, keeping abreast of sector developments and making the business case for change where appropriate.
- Develop and enhance relationships with existing trusts, delivering first-class stewardship, making appropriate and timely applications to secure agreed annual budget and ensuring that all reporting is completed in line with guidelines.
- Focus on new business and lead on creative, inspiring and professional proposals to trust and statutory funders that operate within the charity’s values and ethical policy.
- Manage, support and mentor the Trusts Fundraiser to secure funds from trusts and statutory sources of income. To lead any further expansion of the trust team in the future if the opportunity arises.
- Implement the systems, tools and procedures to proactively identify new funders that align with SeeAbility’s strategy and ethical policy.
- Work across the organisation to generate new and innovative ways to package up SeeAbility’s work to secure funding.
- To be responsible for setting, monitoring and reporting on income and expenditure budgets and key performance indicators
- To be responsible for developing and delivering the annual work plan for trusts fundraising
- Engage staff across the organisation in trust fundraising to support proposal development, reporting and stewardship and to grow the fundraising culture.
- Ensure all trust records are kept up-do-date on the database.
- Work closely with fundraising colleagues to cultivate a supportive and collaborative fundraising team.
**Please check the Job description for extensive details
**Please kindly upload a cover letter along with your CV for us to consider your application
Our Benefits
Why work for us?
Your development and appreciation
- Annual excellence awards
- Long service awards every 5 years and recognition
- Development Discussions: Opportunity to discuss your progress and your future
- Leadership development academy for the next steps in your career
Your work-life balance
- 33 days holiday (incl. bank holidays), increasing to 41 days with long service (1 extra day for each year of service)
- Life events: Time off when you need it most
- 2 weeks Organisational Sick Pay after 6 months service, increasing to 12 weeks over your first 3 years
- Enhanced Family-Friendly Pay
- Paid Fertility Leave
- Carers Leave available
- Flexible Working: We are up for anything that works for your team and the wider organisation
Your money goes further
- £500 monthly bonus scheme for two lucky colleagues
- Enhanced overtime rates for working bank holidays and weekends
- Eligible for Blue Light Card discounts
- Discounts and cashback at hundreds of shops, restaurants and activities
- Access to Tickets for Good
- Pay reviews and commitment to pay competitive rates
- Employer contributory pension scheme: Support and tools to help you make the right decisions about your future
- Refer a friend and receive £600
- Paid DBS and renewals
- Season ticket loans
- Advance Pay scheme using Wagestream when you need it the most
Your wellbeing counts
- Cycle to Work scheme
- Life assurance of 2x annual salary
- Free 24/7 employee assistance programme for advice and support
- Free eye test
- Discounted Gym Membership
- Dedicated in house Wellbeing Coach for your team
Safer Recruitment
SeeAbility is committed to safe and fair recruitment practices, safeguarding and protecting those who we support. It is a condition of employment that perspective employees will be subject to the following:
- A criminal background check through the Disclosure and Barring Service (where appropriate).
- Documentary evidence to confirm your identity, current address, and the right to work in the UK.
- Health Declaration to ensure that you are medically suitable for the role you have been offered.
- References will be obtained to ensure satisfactory evidence of conduct in current or previous employment concerned with the provision of services relating to (a) health or social care, or (b) children or vulnerable adults.
These checks will be carried out and completed prior offering a date to start employment at SeeAbility’ s expense.
Diversity
SeeAbility is committed to creating a diverse and inclusive workplace. We welcome applications from individuals of all identities, including those from underrepresented groups and those who have a disability or neurodivergent condition.
We believe a diverse workforce drives innovation, creativity, and success. Everyone’s unique experiences and views are appreciated, and their opinion valued. We are happy to offer any reasonable adjustments to the recruitment process or the role itself to ensure a fair and equitable experience for all candidates.
In exceptional circumstances, the exempt from the Equality Act 2010 (Schedule 9, Part 1) which provides for the application of a genuine occupational requirement.
Our mission is to champion and deliver ambitious support and preventative services alongside people with learning disabilities, autism and sight loss,

The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies: The Royal Ballet and The Royal Opera.
The Royal Opera House describes the place we work, not who we are. The whole is always more than the sum of its parts - we may be a House, but three quarters of our audiences experience what we do outside this building. While our Covent Garden theatre is the nerve centre, the impact and influence of the organisation can be felt in every corner of the country, and around the world.
We could not maintain this range of work or our digital presence without support from philanthropists, funders, members, business partners and sponsors. The Membership Team are responsible for circa £10m income in membership donations, including Gift Aid. Friends and Patrons also make up 30% of ticket income, 55% other donations and 88% legacies, emphasising the importance of community building, good processes and customer service.
We are now seeking to recruit a Membership Coordinator on a contract basis to support at a busy time of growth. The role holder will work within the Membership Team, responsible for the philanthropic income from Friends and Patrons, and undertake the efficient administration of the membership programme whilst providing first-class customer service to keep our Friends and Patrons engaged and valued.
This role will suit a candidate who has strong experience in a customer-facing environment (ideally in a membership organisation and/or box office) and is able to use diplomacy in dealing with a variety of different customer groups. You will be able to illustrate a consistently high level of customer care and responsiveness as well as strong organisational and administrative skills. You will also be able to demonstrate:
- Experience in administration, ideally within a customer-facing organisation (arts, performing arts or a fundraising charity)
- Experience of databases and MS Office (Access, Word and Excel)
- Experience of administering financial processes
- The ability to gain knowledge of products and services in a relatively short period of time
- The ability to work effectively under pressure, prioritise and multi-task
- Excellent face-to-face, written and telephone communication skills, including the ability to deal with members at all levels and stakeholders in a professional manner.
- Team player approach and positive attitude
We value the diversity new hires can bring to our workforce. A working knowledge of our repertoire is not essential, but the ability to learn quickly is.
The Royal Ballet and Opera is committed to creating a diverse and inclusive environment in which everyone can thrive. We particularly welcome applications from those who are from a global majority background and/or those who are disabled, as they are under-represented within our organisation. As a Disability Confident Employer, we guarantee to interview all disabled applicants who meet the essential minimum criteria for our vacancies.
Closing date for applications: 8am, Monday 11th August 2025
First stage interviews will be held online via MS Teams on 14th/15th August 2025, with second round interviews in person at ROH Covent Garden from 20th August 2025.
Applicants must have work authorisation for the UK. No agencies.
Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies.




The client requests no contact from agencies or media sales.
Hearing Dogs for Deaf People – Partnership Account Manager (Payroll Giving)
Location: Options for role to be site-based (Buckinghamshire or East Yorkshire), hybrid or home-based contract with regular UK travel for partner meetings and events.
Salary: £50,000 per annum.
Contract: Permanent, full-time hours.
Hearing Dogs for Deaf People, whose mission is to see a time when no deaf person feels alone, is seeking a proactive and relationships-driven Partnerships Account Manager for managing and growing a portfolio of corporate partners.
Hearing Dogs for Deaf People has been creating life-changing partnerships between hearing dogs and deaf recipients since 1982. As well as acting as an ear to their partners and alerting them to sounds, the charity’s clever and expertly trained dogs help deaf people to live life with confidence and independence, whilst providing love, companionship and emotional support.
Following on from a strategic review, the charity is now looking to build a new Income Generation Directorate, to enable them to transform many more lives across the UK. This role will be critical to help Hearing Dogs reach their goals to diversify income, expand their portfolio and accelerate income from mission-aligned businesses.
Reporting to the Head of Corporate Partnerships, this role will take a lead on nurturing existing partnerships and developing new ones, with a specific focus on increasing income through employee engagement and payroll giving schemes. It will also ensure that each partnership is maximised and aligned with Hearing Dogs’ mission and fundraising goals.
The post-holder will work closely with internal teams and corporate supporters to deliver engaging campaigns, employee fundraising, volunteering opportunities and impactful communications that help raise income and awareness for the charity.
It is a role that will require excellent stewardship, creativity and commercial awareness skills for mutual value – that means you will need strong relationship management and excellent communication skills. A background in corporate fundraising will be essential, alongside the ability to identify and maximise the potential of corporate support opportunities, including financial and in-kind support. You will also have experience of managing charity-of-the-year partnerships or working with employee fundraising programmes.
This is an exciting opportunity to help expand a portfolio of meaningful, long-term corporate partnerships for an organisation that is changing lives every day, with the flexibility of working remotely or spending time at Hearing Dogs’ stunning bases in Buckinghamshire or Yorkshire, with friendly and passionate staff and their four-legged friends.
If you want to lead the pack and help deaf people live well with hearing loss Please download our Candidate Pack for further information [PDF], which includes details on how to apply.
Closing date: Monday 11th August, 9.00 am.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced and resourceful Clinical Services Manager (Intake and Allocation), this role will be responsible for leading and coordinating the intake and allocation of clients to appropriate ongoing therapists. This role ensures timely, and client-centred access to help, and plays a pivotal part in maintaining service quality, client flow, and clinician capacity.
The role involves working collaboratively with multiple stakeholders, including clinical assessment teams, supervisors and clients to assign clinicians effectively.
Key aspects of this role will include:
- Ensuring trainees are allocated cases appropriate to their level of clinical experience and training requirements.
About us
Since 1948, Tavistock Relationships has been building an international reputation as a leading training and research centre in therapeutic and psycho-educational approaches to supporting couples.
We train the next generation of couple therapists and provide clinical services to couples and parents, face to face (in London) and online. We provide a range of affordable services to help people with relationship difficulties, sexual problems and parenting challenges.
About you
The ideal candidate for this role will have:
- High level interpersonal skills and the ability to work with a wide range of people
- Excellent communication skills (both written and verbal)
- Experience working within a clinical setting and liaising regarding safeguarding concerns
- Ability to lead on delivery after consultation with clinical colleagues
- Able to demonstrate the capacity to create and sustain relationships
- Excellent administrative and organisational skills with ability to plan ahead
- Keeping service policies and protocols relating to allocations and intake under continual review.
- Efficient data management and reporting.
- Support the timely and accurate charging of client fees by supporting the set up of recurring client payments, issuing invoices and processing payments.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of New Developments
£56,254 per annum, with a London Weighting Allowance of £4,530 for those living within a London Borough (32 local authority districts plus the City of London)
Ref: 09REC
Full Time 37.5 hours per week – happy to talk flexible working
The role
Sustrans is the UK’s leading active travel organisation, working to make it possible for people across society to walk, wheel and cycle. We have a new strategy for the next five years, a key strand of which is to unlock active travel in new housing developments, and we are recruiting a Head of New Developments to lead this work.
This is a new position in which you will draw on your experience in the housing delivery sector to grow Sustrans’ contribution to the creation of new communities that have active mobility at their heart. As well as leading our influencing work aimed at organisations in housing delivery, you will develop and promote an offer to partners, drawing on Sustrans’ existing infrastructure, behaviour change and advisory services. You will connect with, inform and inspire professionals and decision makers involved in delivering new homes to adopt the actions required to increase active travel in their developments. Through collaboration with our Commercial team and subject experts across Sustrans, you will develop a pipeline of funded work from public, private and third sector organisations, ultimately enabling more households to walk, wheel or cycle for their day-to-day journeys.
The role can be based in any Sustrans office and will involve frequent in-person meetings and site visits, particularly (but not exclusively) in the Midlands and South of England.
About you
You’ll have significant experience contributing to the delivery of new developments through work for or with organisations such as developers, housing providers, consultancies, local authorities or government. We’re looking for applicants with a professional network in housing delivery, and significant experience securing new commissions from and/or influencing organisations involved in delivering new developments. You’ll have a strong understanding of the development process, including the spatial planning system, and of the roles of the parties involved in delivering new developments, the power dynamics between them, and the opportunities and appetite each has for taking action to increase active travel. Naturally, you’ll have deep knowledge of the challenges, opportunities and hot topics in housing delivery – for new towns, urban extensions and urban intensification schemes.
You’ll have exceptional external-facing leadership skills, and be a strategic, creative thinker, able to solve problems and convert new ideas into practical actions. Your outstanding communication skills will enable you to engage with stakeholders at a senior level, including on contentious subjects and on high-profile projects. You’ll have strong business acumen to secure new commissions and deliver effectively for clients, and the skills to influence decision-makers.
You’ll have experience of engaging meaningfully with communities to ensure that new developments respond to the challenges and aspirations of local residents and stakeholders. And you’ll have good knowledge of how active travel can be embedded into new developments to maximise the number of routine journeys that are walked, wheeled or cycled.
We’re looking for exceptional collaboration and people management skills and a commitment to fostering an inclusive and high-performing organisational culture. We welcome Chartered membership of a relevant professional body.
About Sustrans
We work in urban and rural areas, making it possible, safe and appealing for people to people to walk, wheel and cycle. We address the barriers that prevent people from travelling actively – barriers that disproportionately affect people who live in deprived areas, those who are disabled, people who are older or younger, and women and girls.
We’re a practical, can-do charity, designing award-winning infrastructure solutions in streets and across neighbourhoods, and working with communities to give people the skills, confidence, motivation and equipment to travel actively. We’re experts in community and stakeholder engagement, carefully navigating the sometimes heated territory of our work to tackle traffic dominance and car dependency. And we provide data, insight and advice to decision-makers, helping them invest effectively in transport, place-shaping and their communities. We work with government, to support wider work to improve mobility, and to advocate for changes to policy and funding. And over the last 30 years, Sustrans has developed the National Cycle Network from scratch, working with supporters, volunteers, governments and stakeholders to create 16,500 miles of traffic-free and low-traffic routes, loved and enjoyed by communities across the UK.
We are now embarking on a new chapter for our charity, with a refreshed strategy. The Head of New Developments will play a key role in growing our impact in this new chapter.
What we offer
Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.
In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment.
Wellbeing
- 28 days’ leave per annum plus bank holidays for full-time working
- Ability to buy an extra week of annual leave (pro-rata for part-time staff)
- Staff volunteer days
- 24/7 free, impartial and confidential support service
- We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes
Financial
- Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
- Bike, computer and season ticket loans
- Discount benefits
- London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
- Death in service benefit – 3 x annual salary
Family Friendly
- Enhanced maternity and paternity pay
- Flexible working practices (full time hours are 37.5 per week, Monday - Friday)
Additional information
- Closing date for the receipt of completed applications is 23:59, 10th August 2025.
- Interviews are expected to take place in person in London week commencing 18th August 2025.
- Applications are invited in the form of a CV and covering letter.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Part time (3 days a week), permanent role, Salary £27600.00 per annum (FTE £46000)
Mothers' Union is a global Christian movement working with people of all faiths and none to develop communities, strengthen families and advocate for change. Our members are active in 83 countries and work tirelessly to serve their communities to build a future where everyone thrives.
Why work for us
Mothers’ Union is committed to supporting international development initiatives that empower communities and improve lives. We work in three key areas, Gender, peace and safety, and livelihoods, and use an asset-based community led approach. We are looking for a Programme Manager to lead a transformative leadership initiative focused on equipping women - in Democratic Republic of Congo initially then expanding into West Africa - with the skills and confidence to take on leadership roles within their faith institutions and wider communities. Additionally the role will also play a part in reviewing leadership support for women in more senior levels of leadership at the Mothers’ Union to support the sustainability of the movement worldwide.
Job Summary
The Leadership Programme Manager will oversee the development of a leadership programme and its rollout through establishing sustainable digital hubs, and providing training to women leaders and male allies. The role will work closely with the PMEL Manager, Provincial Coordinator, church leaders and a team of trainers, to develop a comprehensive leadership curriculum, coordinate the training of trainers, establish online materials to create a hybrid learning model, monitor participant progress, and build networks to promote cross-participant learning and peer support. This position requires expertise in developing online training resources across multi-cultural contexts, project management skills, and the ability to work collaboratively with a remote team.
Key Responsibilities
Strategic Development
- Oversee the advancement of leadership development as a core strategic priority for MU
- Develop and implement programme strategies, resources and tools that strengthen and scale the leadership development initiative, integrating research, monitoring, evaluation and learning
- Design a leadership curriculum that meets the intended project objectives and equips women across diverse contexts, through online and hybrid learning, combining spiritual guidance with practical leadership and management skills
Programme Planning and Budgeting
- Work with PMEL Manager to design and refine M&E frameworks and specific targets
- Develop and manage work plans and budgets in line with project goals and donor requirements
- Identify an appropriate digital platform to be used to run the online aspects of the leadership development programme
- Oversee the successful purchase and use of core equipment necessary to run the digital platform
Programme Implementation and Review
- Lead and support the delivery of leadership training activities across participating dioceses
- Monitor progress against programme outcomes, ensuring high-quality implementation that is timely and within budget
- Collaborate with coordinators, trainers and church leaders to review programme content and adapt as needed for relevance and effectiveness
- Support reporting, learning and sharing of best practice across participating dioceses
- Champion safeguarding and gender empowerment throughout all stages of the project
- Coordinate data collection in line with the programme M&E plan, including impact stories and other evidence of change, for use in MU communications, including social media and publications
- Conduct regular reviews to identify opportunities for programme expansion, sustainability and long-term impact
See the job description for more information
Benefits
- 25 days of annual leave plus up to 4 days of leave given at the discretion of Mothers’ Union (pro rated for part time staff).
- Employer pension contribution of 6.5%
- Enhanced maternity, paternity and adoption pay
- Two volunteering days per calendar year
- One away day per calendar year
- Enhanced sick pay
- Bereavement leave & Compassionate leave
- Season ticket loan
- Cycle to work scheme
- Employee assistance programme
- Eye care voucher and an allowance towards glasses
Work Location/Hybrid Working Pattern
This role will be based at our Head Office in Central London. Mothers’ Union operates a hybrid working model. Staff are required to work an aggregate minimum of 90 days per calendar year (pro rata for part timers) at our Head Office, Mary Sumner House in central London. Tuesdays are our anchor days where every staff member is expected to be at the office. The 90 days includes anchor Tuesdays. In addition, Thursday is a core working day where part time staff are expected to work, either at home or from the office as needed.
How to Apply
If you are interested in this position, please apply by sending your CV and a Cover Letter via Charity Jobs. The Cover Letter should clearly outline how your skills match the main responsibilities of the role. Please note – only applications with a cover letter, alongside a CV, will be considered.
Application Deadline
The deadline for applications is 17 August 2025 at 5:00 pm. Due to the number of applications we may receive, we will not be able to individually respond to each applicant. Kindly note, we will only be getting in touch with the applicants shortlisted for an interview. We aim to get in touch with the shortlisted candidates after the application deadline. We will be conducting interviews for suitable candidates as we go along and may fill the role before the closing date.
Equal Opportunity
Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.
The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
You’ll lead an established and growing team responsible for delivering exceptional supporter care, accurate income processing and the high-quality fundraising compliance. This is a hands-on leadership role where strategic thinking meets operational delivery. You’ll manage people, processes, platforms and performance.
You’ll have ownership of our supporter care operations, from frontline response-handling to behind-the-scenes processes such as income processing and fundraising team fulfilment. To ensure responses are accurate and on brand, donations are handled securely and in line with fundraising regulations and our supporters get the best experience from all these areas, thanking and fulfilment. You’ll also leads on supporting the wider engagement team with fundraising compliance, ensuring organisational processes and policies are fit for purpose and that all our fundraising marketing and gift aid audit trail is compliant long with organisational wide adherence to PCI DSS.
About you
In this role, you’ll need:
· A strong experience in a customer service leadership role, ideally within a fundraising or supporter care environment
· An excellent knowledge in fundraising compliance and assurance as well as adhering to regulatory compliance for gift aid and income processing including PCI DISS compliance
· Excellent communication skills, and you’re known for your empathy, ability to stay calm under pressure, and ability to build strong relationships across teams
· To be a strategic thinker who can balance operational detail with long-term supporter experience opportunities and manging risks. You’ll have a hands-on approach to problem-solving and a passion for continuous improvement
· To thrive on leading the team to achieve results through leading by example, mentorship and advocating for their needs
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact Breast Cancer Now recruitment.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date
Monday 11th August 2025 at 9:00am
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Interview date
1st Interview stage: 18th and 19th August 2025
2nd interview stage: Monday 1st September 2025