Digital content producer jobs in Camden, greater london

Our stories are the heartbeat of our mission, and we’re looking for someone to help us shape them.
From heart-warming tales of dogs finding their forever homes, to compelling case studies of the impact of support services, we’re looking for a Stories Manager to scope stories on the ground and produce compelling content that brings our brand to life.

What does this role do?
As Stories Manager, you’ll:

• shape Dogs Trust’s approach to case studies, ensuring our stories are effective, powerful and available to all our teams who need them,
• manage a team of case study producers, supporting them to source and develop emotive stories that exemplify the work we do,
• develop a year-round case study plan that aligns with our key messages and campaigns, monitoring audience engagement and the impact of stories to build on success,
• collaborate with colleagues to identify opportunities to develop case studies relevant to their work, and build our centralised story database

Interviews for this role are provisionally scheduled for Friday 6th February 2026, and will take place on Teams.

Could this be you?
To be successful in this role, you’ll be a seasoned writer, with experience in storytelling, journalism or a similar role, with excellent editing skills and a flair for writing emotive, powerful copy. You’ll have experience of managing a team, combined with excellent communication skills to build trust with stakeholders and motivate your team to succeed. You’ll have a strong understanding of multi-media storytelling, with an open-minded, creative mindset. A passion for dogs, and the work we do for them and their owners, is essential. 

To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
 
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

Our Second Home (OSH) is a youth movement for young people with refugee experience to build community, become leaders, and flourish in the place they now call home. Each year, thousands of displaced young people arrive in the UK facing isolation, disruption to education, and limited opportunities to belong. OSH exists to change that.

Our work begins with residential programmes, where young people form friendships, build confidence, and experience joy and belonging. From there, many go on to take part in our nationally certified Leadership Training Programme and our regular Youth Hubs in London and Bristol. With the right support, young people return as peer leaders themselves – shaping programmes, mentoring others, and helping to build a self-sustaining, youth-led movement.

We are now looking for a Communications & Content Producer to help bring this work to life. This role is about turning the energy, warmth and leadership that exists across OSH into compelling stories, images and short videos that deepen connection with supporters, recruit volunteers, and support fundraising and events.

The role (abridged - see attached job description)

The Communications & Content Producer is a freelance role, working 1.5 days per week, reporting to the CEO. You will be responsible for capturing and producing content from across OSH’s programmes – particularly youth hubs, leadership training days and residentials – and shaping it into consistent, values-aligned output across our digital channels.

This includes attending programmes to capture photos, short-form video and quotes; identifying moments that tell the story of OSH; and maintaining a simple, organised content library. You will lead delivery of a regular social media rhythm, with a particular focus on Instagram, including posts, reels and stories, as well as adapting content for other platforms where appropriate.

You will develop and run a small number of recurring content series, write clear and engaging captions in UK English, and design simple, on-brand graphics using tools such as Canva. The role also involves producing a monthly supporter email newsletter, keeping key website pages up to date, supporting fundraising pushes and events such as the Young Leaders’ Graduation Showcase, and helping amplify partners, funders and sector allies.

Alongside content creation, you will put in place light systems – a content calendar, simple co-creation processes for staff and volunteers, and basic analytics – to track what is working and refine output over time.

About You

You do not need a traditional communications background, but you should be excited by youth spaces, storytelling and social impact. You are proactive, organised and practical, with the confidence to work independently and make good use of limited hours.

You will have experience managing social media channels and creating content for an organisation, campaign or project. You are comfortable capturing and editing photos and short-form video on a smartphone, writing clearly and concisely in UK English, and adapting tone for different platforms including Instagram, email and LinkedIn. You care about quality, but you are not precious – you get content made.

Crucially, you are confident working in youth and community settings, committed to safeguarding and consent, and thoughtful about how young people are represented. You build trust easily, encourage others to contribute ideas and content, and understand the importance of protecting dignity as well as telling a strong story.

Experience working or volunteering in youth, refugee or grassroots community settings is highly valued. Alignment with OSH’s values – young people at the centre, acting with not for, leadership, and freedom and acceptance – is essential.

This role is open nationwide, if you are not based in London but can still trvel to one of our 14 Houses or two offices please feel free to apply. 

Key Responsibilities:

Video Production

• Lead end-to-end video production: from creative development and storyboarding to filming, editing and delivery:
• Planning and pre-production: Develop the project’s vision, create scripts, manage casting, scout locations, and secure necessary equipment and crew.
• Production: Manage the on-set activities, including the work of the camera crew, sound, and other staff, to ensure the shoot runs smoothly and on schedule.
• Post-production: Edit the footage and deliver the final video, ensuring it aligns with the project's goals and is delivered in the correct format, on time. 
• Film on location at our Houses and events, capturing interviews, b-roll and live action.
• Edit content using Adobe Premiere Pro and other relevant tools (e.g. After Effects, Audition, Photoshop).
• Produce multiple versions of content tailored for different platforms: social media, YouTube, email, website, paid ads.
• Maintain a consistent visual style and tone across all video content, making sure all produced video content is on brand and follows content accessibility best practice.
• Continuously explore new video formats and trends to maximise reach and engagement.
• Work with colleagues in marketing, social media and digital content to help track video performance and apply learnings to future content.
• Use audience insights and performance data to inform video concepts and optimise content for engagement and fundraising outcomes.
• Act as an internal video content expert, own the video production priority schedule, and, using insights, interrogate internal briefs with confidence, where needed, to recommend the best approach.

Project Management

• Own the video production schedule, ensuring timely delivery of all projects.
• Scope, plan and manage multiple projects simultaneously, balancing priorities and deadlines.
• Maintain a clear archive of raw footage, project files and final assets.
• Show good stewardship and take good care of all equipment. Take responsibility for the insurance renewals, equipment storage, footage archiving and document all existing footage. 

Photography

• Manage internal photography requests: commission freelance photography and curate content for our owned and paid channels.
• In some cases, be able to deliver events and case studies photography. 

Content Management

• Managing the development and implementation of our digital asset manager, Canto, including uploading and categorising content, quality control and producing portals for external access to content, as well as encouraging colleagues from across the Charity to use all it has to offer.
• Permissions and tracking: ensuring all content is tracked, including where last used, any restrictions for use, and consent from the content subjects.
• Maintaining all ‘expiry dates’ of materials, copyright restrictions, etc., and making sure content is removed from channels on applicable dates if appropriate.
• Have ownership of our assets management system, making sure all content is clearly tagged, linked to consent forms, well-organised and searchable. 

Stakeholder Engagement

• Collaborate with internal teams to understand briefs, shape ideas and deliver video content that meets objectives.
• Build strong relationships with families, House teams and hospital partners to sensitively and authentically tell their stories.
• Manage approvals and feedback loops with internal stakeholders.

External Partners

• Brief and manage freelance videographers, editors, photographers and production agencies as needed.
• Oversee the production process, making sure the videos are delivered on brief, on time and on budget.
• Oversee quality control and ensure external work aligns with our brand and standards. 

Content Strategy & Channel Adaption

• Spot storytelling opportunities and proactively plan video content aligned with our organisational objectives.
• Work with relevant colleagues to align video content with campaign and channel strategies: social media, paid ads, email, website.
• Optimise content for each platform, ensuring technical specifications and audience expectations are met.
• Support SEO and accessibility best practice in video content. 

Budget & Production Management

• Plan and manage the video production budget, ensuring cost-effective delivery.
• Track spend, process invoices and report on budget usage.

This is a senior, trusted role at the heart of the organisation, responsible for the smooth running of the CEO and Executive Office and for providing high quality governance and administrative support to our Boards and committees. Working closely with the Co Chief Executives, the role supports strategic delivery, organisational planning and cross organisational projects, while also playing an important part in shaping how we work together as a values led organisation.

Based in Covent Garden, the role would suit someone with experience of working within a senior executive or private office environment who brings sound judgement, discretion and a collaborative approach. A background in theatre is not essential, but an appreciation of the social and cultural value of the arts and a commitment to equality, diversity and inclusion are important.

For full details of the role, please see the job pack.