Digital Delivery Lead Jobs in Cardiff, Wales
About the role:
The Advice Service Manager is responsible for all advice team operations and developing the Kinship advice pathway.
You’ll manage a team to deliver a consistent, high quality and effective service. You’ll be responsible for developing and implementing systems and monitoring service quality and performance.
Continuously improving the service, embracing digital solutions and creating efficiencies and processes to drive performance, you’ll increase our ability to provide more support to kinship carers across England and Wales.
You’ll ensure that kinship carers are able to access the information and advice they need in an accessible and consistent way within a clear operational framework.
Key responsibilities include:
- Deliver high quality, targeted and tailored advice to kinship carers in England and Wales.
- Develop a service framework that delivers a consistent service within clear timeframes.
- Set out clear expectations for enquiry response across all channels.
- Manage daily advice line operations, including work on cases, data and continuous improvement.
- Act as deputy designated safeguarding officer (DDSO) providing clear advice on actions needed when safeguarding concerns are raised.
- Develop and manage a high performing team.
Essential criteria includes:
- Substantial working knowledge of advice service delivery frameworks.
- Working knowledge of call handling and client record systems.
- Working knowledge of assessing the needs of individuals (e.g. social care, financial and legal) to provide appropriate advice and information.
- Substantial experience managing an advice service or similar, ideally in a health, social care or charitable organisation.
- A strong background in advice work with proven experience in an advice-giving role.
Key dates:
- Deadline: 9am, Monday 8 July 2024
- Interview 1: 24/25 July 2024 (2 hours, online). This interview will consist of an online interview and presentation; and a team session, including preparation time and facilitating a team activity.
- Interview 2: TBC
How to apply:
We will ask you for your CV and to respond to the following five questions via the Applied platform. Please note that all answers will be viewed anonymously by reviewers and CVs will not be viewed until after this sift has happened. This is the first opportunity to demonstrate your experience and to stand out in the recruitment process. Reviewers will not see all your answers together and will be marking on the strength of the response to each question. Once this is complete, both will be reviewed together. You will have 250 words per answer.
Questions for application (along with CV):
- Using examples of your work, give an overview of how your experience equips you to be an effective and dynamic advice service manager.
- Give examples of how you have used operational frameworks to deliver consistent and boundaried advice services. If you have similar experience in another field please clearly demonstrate how that experience would transfer into this role.
- Describe how you have used call handling and client record systems in your work giving examples of how you have integrated the use of both within your practice.
- What makes you a great team manager? Give examples of how you have supported teams and individuals to flourish and when you have had to step in to address behaviour or performance issues.
- Give an example of service innovation you’ve led or been involved in. Outline your role and approach, how you involved users and the service improvements that were delivered as a result.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
![Kinship logo](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/2rh0eaqlrvm_2024_04_25_05_15_51_pm.jpg)
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The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Women V Cancer is a unique partnership between Dream Challenges, Breast Cancer Now and Ovarian Cancer Action. Together, we have raised more than £20 million in fundraising across a portfolio of one day mass participation cycling events and overseas multi-day cycling challenges.
The partnership has big aspirations for growth and is looking for someone to join as a Fundraising and Partnerships Officer with key responsibilities in relationship management across the partners, reporting and analysis, events marketing, and participant stewardship.
The right candidate will be a self-driven and experienced fundraiser, whose knowledge of marketing strategies in fundraising and events, alongside an impactful supporter journey, can enable the development and growth of this long-standing partnership. You will have experience of the charity sector, event delivery, and social media marketing.
Key Areas
Marketing and stewardship
- Increase participant numbers on events through comprehensive and diverse marketing campaigns.
- Assist in digital advertising of events including creations of social media campaigns and PPC.
- Assisting in maintenance and digital creation on the branded WVC microsite.
- Develop the partnerships first user-generated video content campaigns, and influencer campaigners, alongside the group Digital Marketing Manager.
- Assist with automated journeys from lead generation marketing.
- Assist with social media channels and assist in creating social media marketing.
- Create and send email marketing campaigns.
- Deliver stewardship journeys of registered participants on events.
- Increase the average fundraising raised per participant.
- Increase engagement and communications across relevant social media groups.
Relationship management
- Build strong relationships with all three parties and represent key stakeholder interests both internally and externally.
- Understand each individual partner’s ways of working, their individual tone of voice and organisational visions and ensure these are implemented across the partnership.
- Coordinate project groups, communications and meetings, working with various teams within all parties to plan and schedule activities.
Reporting and analysis
- Work with the Marketing team and representatives from each of the charities to undertake campaign reporting, as well as post-event analysis including, but not limited to, audience insight and feedback, engagement and attendance rates, and fundraising per participant.
- Establishing a clear payment schedule for both sides for marketing contributions and donations.
- Track performance including registration numbers and income – reporting back to all parties.
- Undertake analysis work to improve understanding of current audience demographics and their interests, reviewing this regularly to ensure accuracy.
- Undertake regular competitor analysis work to scope trends and gaps in the marketplace – looking at how we benchmark ourselves against our competitors.
- Support on the strategic planning devised by all partners, providing insight learnt from the portfolio and audience analysis to help shape this.
General
- Keep up to date with sector knowledge to ensure best practice.
- Identify new trends and scope out new product development.
- Support all elements of event delivery (including volunteer recruitment, training weekends), attending UK and overseas events when required.
- Help identify and build relationships with relevant celebrities or influencers to contribute to the Women V Cancer marketing strategy
- Work alongside charity partners to develop supporter journeys for a series of UK and Overseas events which will increase conversion, average gift and retention.
- Identifying high value fundraisers and create a specific supporter journey for these individuals.
Personal Specification
Essential:
- Strong project management skills: a logical and thorough planner with the determination to see tasks through to completion.
- Experience in charity stewardship and increasing fundraising on live events.
- Experience in marketing events and recruiting participants.
- Strong stakeholder management skills and ability to understand and marry up different priorities.
- Experience with partnership working, ideally across organisations.
- Clear and confident communicator, able to communicate with MDs, charity representatives and individuals taking part in events.
- Third Sector experience in a fundraising or supporter facing role.
- Confident in engaging with supporters who may be vulnerable.
- Excellent time management skills: able to manage a wide and varied workload, prioritising key tasks and ensuring that deadlines are always met.
- Ambition and determination, both personally for your own professional development and for the organisation.
- Knowledge of marketing avenues, including digital and out of home marketing and techniques to enhance and track performance.
- Experience of working with various social media channels.
- Experience of delivering events or supporting on delivery of events.
Desirable
- Basic knowledge of the charities involved and what they do.
Only CV submitted with a covering letter will be considered. Let us know why you are applying for this role and why you should be considered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Digital Marketing and Brand Communications Manager
Reports to: Director
Direct Reports: None
Location: Remote
Contract: Permanent, Full Time, 37.5 hours
Salary: £27,000 to £30,000 per annum
Freedom for Animals is seeking an experienced Digital Marketing and Brand Communications Manager to work with the Campaigns and Fundraising functions to develop and grow our digital channels. The successful candidate will be a passionate and creative individual with excellent knowledge of creating and disseminating key messages about our work to a range of audiences as well as strong brand skills to communicate the brand values of the organisation across all marketing activity.
Purpose of Role:
To work with the Director, other staff and the Board of Trustees to develop and deliver an effective digital marketing and branded communications strategy to ensure Freedom for Animals is able to deliver its campaign objectives and build its brand and ensure brand loyalty.
Key Responsibilities
● To ensure all material adheres to the brand values, identity and marketing strategy, aligning this with the strategic plan for the organisation
● Plan, develop and schedule creative and innovative social media content to reach Freedom for Animals’ key audiences across a range of social media platforms including Facebook, Twitter, Instagram and TikTok
● Work with Fundraising Manager and Campaigns Manager to produce high quality content for website, e-newsletters, e-zines including key messages and high quality infographics
● Monitor and analyse Freedom for Animals social media platforms and create a set of metrics to measure social media success
● Maximise Search Engine Optimisation to ensure our key messages reach as wide an audience as possible
● Oversee brand compliance, ensuring all staff adhere to brand guidelines
● Develop a branded marketing plan with Fundraising with oversight on Campaigns activity looking for opportunities for promoting the organisation and its fundraising
● Be responsible for the design and production of all FFA printed materials, ensuring they create brand engagement, are compelling to read, working alongside Fundraising, Campaigns and other key staff
● Develop, manage and deliver the Charity’s digital strategy, aligning this with key brand values and ensuring FFA has a strong branded presence on all digital media channels
● Lead on website management, supported by Fundraising and Campaigns, ensuring all content is up to date and accurate across the FFA websites (Main, SEA LIES and mobile zoos)
● Lead on content production such as blogs and web articles, supported by Campaign staff and volunteers
● Develop key stories to be used across channels that communicate the brand values, aims and objectives of the Charity
● Work with Fundraising Manager and Campaigns Manager on the delivery of a monthly e-news update
● Work with Fundraising Manager and Campaigns Manager on the delivery of Release, Freedom for Animals’ biannual Newsletter
● Work with Fundraising to develop and promote a range of branded promotional materials and merchandise
● With the Campaigns Manager, contribute to maintaining the media contacts database and an archive of press releases (online/offline)
● Ensure that Freedom for Animals has a strong branded presence at relevant events to promote campaign and fundraising initiatives
● Represent Freedom for Animals and promote our campaigns and fundraising where appropriate
● Ensure Freedom for Animals always complies with Marketing best practice and any relevant legislation
Data Management
● Work with other staff to ensure that data is kept in line with current legislation GDPR/Data Protection and that details are promptly updated when required
Finance
●Work within allocated budget
Strategic Planning
● Contribute to Operational and Strategic Plans alongside the Director and other team members, in consultation with the Board of Trustees
● Attend planning meetings and other meetings as required with the Board of Trustees
● Monitor and report on progress against relevant Operational and Strategic Plans
Human Resources
● Manage volunteers as required
● Co-ordinate and chair staff/volunteer meetings as required
Other
● Work within the policy framework of Freedom for Animals and adhere to the terms laid out in the employee handbook.
This task list is not exhaustive and the post holder will be expected to carry out any activity that is commensurate with the role of Digital Marketing & Branded Communications Manager within a small charitable organisation.
Person Specification
Essential
●Supportive of Freedom for Animals ethos, mission, vision and charitable objectives
●Broad experience of brand and delivering branding strategy and its application across all activity
●Excellent knowledge of social media channels and how to use them effectively
●Excellent communication and interpersonal skills
●Excellent editorial and copywriting skills
●Good understanding of Search Engine Optimisation
●Team player with strong interpersonal skills and a proven ability to build effective relationships with colleagues, volunteers, supporters and external stakeholders
●Ability to take the initiative and bring new, innovative and creative ideas to the table
●Ability to multi-task, manage time and manage changing priorities effectively
●Ability to travel as required, work flexible hours, including some weekend and evening work
●Ability to plan workload but also to react quickly to emerging issues when required
Desirable
●Degree or vocational qualification in Digital Marketing / Communications
●Knowledge of animal protection issues relating to animals in captivity including zoos, mobile zoos, aquariums, bird of prey centres, circuses, exotic pet trade and the use of animals in television, film and other media
●Experience of working with a grassroots supporter base
Freedom for Animals is committed to being an equal opportunities employer and is committed to creating a diverse, equal and inclusive working environment.
Please submit a covering letter and CV. In the covering letter briefly outline how your skills, knowledge and experience match the key responsibilities of the role and also the essential and desirable criteria listed in the person specification
The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland.
Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you, whenever you need it.
About the role
As digital content officer, you’ll design, edit and optimise our web content to help our users feel empowered throughout their breast cancer experience.
From personal stories and blogs to landing pages and webforms, you’ll support teams across the charity and lead the content creation for some of our key projects and campaigns.
You’ll know content design, search engine optimisation (SEO), user experience (UX) and accessibility best practices like the back of your hand and be able to advise teams on the correct approach for their pages. And with support from our digital analytics manager, you’ll be able to advise teams on how to improve their content to drive conversions.
Not only will you be able to take the lead, but you’ll also be a team player. You’ll be able to take direction from the digital content manager on bigger projects and collaborate with other members of your team.
You’ll join the team at an exciting time as we’re amid our digital transformation project. You’ll play a key role in moving our content from the old to the new website. You’ll also help set the standard of content on the new website by training teams on new processes on the new CMS and coaching them on web best practices.
This role is a 12 month fixed-term contract.
About you
A successful candidate will have a strong background in digital and experience in creating web content that packs a punch. You’ll have a can-do attitude, a methodical approach to your work and enjoy creating content.
You’ll have a comprehensive understanding of content design, accessibility, SEO and UX principles. And know how to take this knowledge and use it to create engaging content that supports our user's and charity’s needs.
Job description and benefits
The job description and our attractive benefits package are available for you to download.
Primary location of role and hybrid working
This role can be based in our Cardiff, Glasgow, London or Sheffield office. However, our hybrid working model allows full-time staff members to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. In support of your application, you’ll be asked to submit your anonymised CV and a supporting statement. When applying please ensure you refer to the essential criteria on the person specification and clearly provide as much information as possible with examples to demonstrate how and where you meet the criteria. If you’ve any questions regarding this role please contact us in the first instance.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date 9am on Friday 21 June 2024
Interview date Wednesday 26 and Thursday 27 June 2024
The Digital Transformation Manager leads THET’s efforts to transform our own programmes of work and the way THET operates, and also that of the Health Partnership community to better incorporate and enable best practice in digital solutions. The Digital Transformation Manager will work with teams across the organisation to consider how in every aspect of THET’s work we can transform our use of technology to achieve greater efficiencies and effectiveness, improve inclusivity and equity, and whilst reducing our carbon footprint. Digital Transformation is a key enabler for the organisation to help advance access to health services in low-and-middle-income countries, via activities such as building online communities, online learning for health workforces in complex and humanitarian settings, e-health, amongst others. This role will require engagement across the different departments of THET including programmes, and research, evidence and learning, and external engagement, as well as engaging with external stakeholders to drive and raise visibility of this agenda.
KEY RESPONSIBILITIES:
Strategy
• Lead the review and delivery of THET’s digital transformation strategy.
• Lead and implement THET’s digital enablers to support the organisation’s strategic plan.
Product management
• Develop and enhance the user experience of both external and internal stakeholders across key digital products including the THET website, Pulse platform, learning platforms and bespoke applications.
• Conduct user research and collaborate with cross-functional teams to drive a long-term strategy across our digital portfolio.
Stakeholder and project management
• Provide guidance and capacity development to both THET staff and the Health Partnership community on digital implementations and best practice
• Ensure THET has accurate data and analytics to support operations and programmes across THET.
• Project manage key digital projects including scoping, testing, implementation, and review.
• Engage with external experts to promote and drive THET’s digital agenda across the global health sector.
• Lead and develop THET’s digital reporting mechanism to track the success of digital implementation across programmes.
• Lead a Digital Transformation Working Group to support digital transformation across THET and the wider HP community.
External representation and publicization
• Representation at key THET and external events raising visibility of digital working within health partnerships and across the health partnership community.
• Working with THET external engagement and research evidence and learning teams to deliver communisations and policy documents on digital transformation.
Fundraising and digital transformation project design
• Lead fundraising for digital transformation at THET, working closely with colleagues across the organisation.
• Support colleagues in integrating digital transformation across project proposals.
• Reporting back to donors to demonstrate the value of THET’s digital interventions.
Operations
• Manage third party providers including vendors and Managed Service Providers, ensuring compliance with SLA’s.
• Working with the Chief Operating Officer, ensure THET has adequate and appropriate IT infrastructure and cybersecurity processes in support with IT MSP
• Support the implementation of GDPR practices across THET in line with regulation and best practice.
Line Management
• Line manages the Digital Transformation Officer.
• Mentor and coach other team members as required
This job is remote with occassional travel to London and upto 4weeks per year international travel.
How to apply
Candidates can apply by submitting a two-page cover letter stating why they are interested in this position, what they would bring to the role and how they fit the person's specification. Please see Job Pack for full details and instructions
This letter should be submitted with a CV to THET by midnight Monday, 24th June, with ‘Digital transformation manager’ in the subject line. Applicants must be available for interview and assessment over the following two weeks
THET is an equal-opportunity employer, and any form of canvassing will lead to automatic disqualification.
This post is UK based. Non-EC nationals will require current and valid permission to work in the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to be working with an excellent animal charity to find their Creative Services Lead. This role is a 12-month FTC.
The charity offers a flexible working environment, with options to work remotely or hybrid from either their London or Godmanchester office.
The creative services lead is an instrumental role in our Brand and Marketing team, working with colleagues across the organisation to deliver best in class, inclusive creative work, championing efficiency and collaboration. They will ensure the timely delivery of strategic brand and marketing projects, which will have the biggest impact in supporting the charity to achieve our vision of a world where all pets are well cared for in loving homes for life. They are responsible for reviewing briefs, scheduling and resourcing effectively, developing forecasting tools for allocating creative resource, and ensuring the correct technical skillset is assigned to each project.
Key Responsibilities:
· Ensure all stages of projects from conception to completion are managed and met according to the brief, budget, resource and deadline deliverables.
· Provide guidance to executive leadership team on the sequencing, alignment and governance of multiple organisational wide projects optimising budget, time and resources.
· Support teams to refine briefs as needed, review against the charities priorities and objectives.
· Work closely with creative and content, marketing, comms and digital teams to book the relevant resource (internal and external) and skillsets to deliver against each brief.
· Work with existing systems to log projects, project history, manage schedules and client expectations, including ensuring all work is approved by the brand and creative content manager.
· Monitor resource and projects across teams, conduct cost/benefit analysis and share regular reports with senior leaders on key team metrics with actionable recommendations for future projects.
· Make recommendations and implement changes to ways of working to improve efficiency and creative output.
· Work across multiple projects, ensuring all parties are informed of progress and challenges.
· Build relationships with stakeholders in order to understand their requirements and use this effectively to plan multiple work-streams and projects, balancing creative needs and Woodgreen’s objectives.
· Provide leadership to teams, sharing skills and expertise and identify and implement opportunities for upskilling.
· Manage spend across all external suppliers, ensuring cost efficiency and value for money, regularly reporting on budgets and forecasting.
· Manage the print production process, including writing print specs, sourcing competitive quotes, managing a roster of suppliers and keeping abreast of the latest print technologies.
Person Specification:
· Extensive proven experience of project and account management.
· Substantial experience of working in a team that works across multichannel projects varying in size and scale.
· Significant experience working in a creative or brand-based environment.
· Substantial experience of the creative process from start to finish.
· Substantial experience of managing external relationships specifically with agencies, freelancers and production companies.
· Advanced knowledge of all marketing channels, both on and offline.
· Ability to manage multiple project deliverables and competing priorities.
· Managing projects from exploring the full potential of each brief through the creative process to completion including post project evaluation.
· Communicate matters of logistics and scheduling to all stakeholders clearly, ensuring all areas of remit/responsibility are understood and agreed.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Are you an experienced and creative PR and communications professional? Are you looking for a new challenge and want to make a difference? If so, this exciting new role in our Marketing and Communications team at Pancreatic Cancer Action (PCA) could be just for you!
PCA is a national charity, dedicated to saving lives through early diagnosis. This new post has a pivotal role to play in developing and implementing PR and communications strategies that will raise awareness and support the generation of income across the UK.
You need to be able to generate emotive and persuasive copy, and have the ability to engage journalists and produce a variety of content for both print and digital communications channels. You will also manage the UK Press Office and proactively place a variety of stories and expert speakers to raise the profile of PCA across local, regional and national media.
If you have significant experience in PR and communications, with a proven track record in placing stories, delivering results and creating content that stops people in their tracks – we can’t wait to hear from you!
Main responsibilities
Press and PR:
- Manage the UK Press Office and deliver a timely, accurate and professional response to media enquiries.
- Generate creative and headline-grabbing content for news stories and features.
- Pitching of stories, feature ideas and expert speakers to increase our media presence.
- Production of press releases, feature articles and other resources.
- Produce and distribute effective support materials, such as Q&As, media briefings, comments and lines to take when needed.
- Be aware of the national news agenda identifying opportunities and bringing issues to the attention of the Head of Marketing and Communications as appropriate.
- Maintain awareness and knowledge of initiatives across PCA and other organisations that can add value to delivering the Charity’s objectives.
- Lead the production of a monthly media monitoring report evaluating the volume, tone and value of PCA’s media coverage. We use Cision for our media monitoring and distribution..
PR:
- Identify opportunities to promote PCA and its activities to external audiences, including press, influencers, third parties, supporters, and other organisations.
- Support the production of PCA publications and digital communications, including social media content.
- Undertake appropriate crisis communications/reputation management as required.
Communications:
- Develop and implement communications strategies and plans to support and maximise impact across all PCA activities.
- Work with the Fundraising Team to maximise income from an annual calendar of events, campaigns and activities.
- Support National and International awareness-raising campaigns such as Pancreatic Cancer Awareness Month and World Pancreatic Cancer Day and the local implementation of activities.
Case Studies and Patient Stories:
- Source story leads and work with the wider PCA team to identify and maximise opportunities to capture more.
- Interview patients, family members and staff to sensitively capture engaging stories for us to use across a variety of channels.
Content Creation:
- Develop creative and engaging content for a wide variety of audiences to ensure each piece achieves objectives.
- Produce creative and engaging copy for a wide variety of both online and offline channels including emails, magazines, websites, blogs, social media and adverts.
- Attend events to capture quotes, photos and videos that could be used to create future PR and communications assets.
- Support the production of PCA’s annual Action magazine.
- Ensure all content aligns with PCA text style and brand guidelines.
The full job description and person specification is available below.
Please note: The interview date for this role is Wednesday 3rd July 2024
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are currently seeking a Team Lead to head up the delivery of support services for carers across the Southend Borough. Working 37 hours per week with remote working with the flexibility to work from home and community venues in Southend.
Tasks will encompass: managing the Carer Support Advisers within the team, providing personalised information and advice to carers, working with carers using a strength-based approach to identify their needs and plan support as required and building effective relationships and partnerships with commissioners, other organisations, partners and key stakeholders to create better outcomes for carers.
To be successful in your application, you will ideally need experience of managing a small team and building up relationships across partners and communities in order to deliver agreed outcomes within timescales.
In return, you will benefit from working for a not-for-profit organisation that delivers a service which makes a real difference to people’s lives. We offer training and development to help you grow your career, good annual leave entitlement, flexible working options, access to our work-place pension, employee assistance programme and a Benenden Healthcare package.
If you are interested in becoming part of our team and have the skills and experience, we are looking for and are passionate about making a real difference then please read the Job Description and Person Specification contained within the Candidate Pack.
Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.
We encourage and welcome applications regardless of gender, ethnicity, religion, disability, sexual orientation or age.
If you would like to discuss this role confidentially, please contact us and we will be happy to organise for one of the Team to contact you. Please note that if you have not been contacted within one week of the closing date, your application has not been successful.
Carers First is an Equal Opportunities Employer
Positive Collaborative Ambitious
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As Senior Marketing Business Partner your role will be to support the development, delivery and optimisation of the paid marketing strategy across a variety of campaigns at a leading Children’s Charity in the UK. I am especially keen to find someone with senior stakeholder management experience, perhaps coming from an agency background who can manage complex and varied campaigns.
Campaigns will cover marketing, brand, volunteering, and new product development, along with coordinating digital activity including website content and organic social activity.
This is a 12 month FTC, and can be based fully remote in the UK, or from the London office.
As Senior Marketing Business Partner to the wider charity, you will collaborate with stakeholder and partner teams to reach and engage priority audiences, with best-in-class marketing which meets strategic objectives. The team works like an internal strategic agency to the wider charity.
If you have expertise co-ordinating web content and organic social activity I would love to hear from you!
- 12 months FTC (maternity cover).
- Fully home-based/ remote in the UK, OR London (near Shoreditch)- Hybrid.
- The salary banding is £32,703 - £37,095pa (home/remote)
- OR London office salary £33,866- £39,961 (1 day a week in the office)
- Full-time hours
The charity will review applications on a rolling basis. Please get in touch ASAP! I look forward to hearing from you.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
We are looking for a Business Analyst to join the Service Design team on a permanent contract. The Fund is committed to growing user-centred design skills and best practice across the organisation, as well as embedding these approaches, tools, and techniques into our everyday work, especially in terms of our funding. As a Business Analyst, you have the ability and vision to deliver changes and improvements that provide lasting added value. You are instrumental in facilitating the design and development of accessible user-centred services, supporting our grant-holders, the communities they serve, and the Fund’s frontline staff. Working with a User-centred Design approach in a multidisciplinary effort you are expected to ensure the pieces fit together.
You’ll join our dedicated Service design team of 14 staff but often working in smaller cross functional teams where you'll be at the heart of the product; driving this forward, gaining insight into users' intentions and behaviours, and utilising this knowledge to create solutions that are accessible and inclusive, and meet customer needs. Working collaboratively with a multidisciplinary team, you’ll also maintain strong relationships with our key stakeholders in the business.
Who are we looking for?
· You will have one years experience of Business Analysis, with good understanding of the full design and development cycle from research, analysing complex user and business requirements, to prototyping through to test and launch.
· You’re genuinely interested in and passionate about engaging and communicating effectively with customers and developers to deliver the best possible user experience.
· Critical to your success is your ability to develop an expert understanding of the needs of our users, both internal and external. You champion these needs as you develop prototypes and designs to improve services. ·
· Your role may potentially cover a wide range of organisational challenges – anything that involves a process or an end-to-end service. You’re expected to look for ways to continually improve these services and to be an advocate within for continuous improvement within the Fund.
· Your role requires you to engage effectively with users and stakeholders (including at senior level) to ensure they are clear on the benefits of the products/services, ensuring that their feedback is being used to inform ongoing improvements.
· You need good attention to detail and an ability to cut through large amounts of data and opinion to get to the heart of what matters. You are recognised as a problem solver with the ability to make pragmatic decisions and get buy-in from others.
Contract Type: Permanent Hours: Full time 37 Hours per week. Flexible working considered.
Interview Date: W/C 15th July 2024
Location: We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices, these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London and Newcastle.
On application, please align your supporting statement to the criteria below
Essential criteria
- One years experience in business analysis, improving and/or building accessible and inclusive services that provide lasting added value and/or business improvement
- Demonstrate experience in undertaking research and analysis to understand the business and customer needs (external and internal) using the associated techniques and tools
- Experience in communicating user insight and complex business problems to shape requirements and enable effective design, development and testing of service changes
- Experience of working with a range of internal and external stakeholders, managing differing opinions, exploring options and identifying solutions that meet business needs
Desirable criteria
- Demonstrate experience of identifying improvements, analysing the effects of change and defining success measures
- Experience in working in agile ways, including an awareness of agile tools and how to use them
- Working with Product Owner, Delivery Manager and/or Service Designer to establish and maintain a prioritised product, programme or project backlog of what needs to be built.
- Advocate for user-centred design, and the use of agile business analysis in particular for the delivery of products or services
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why the National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.
It starts with community.
The client requests no contact from agencies or media sales.
About This Job
ACCT UK launched its new name and brand in 2021 and we are now seeking a highly motivated Marketing Manager to continue the delivery of our engagement programme. We are looking for you to bring enthusiasm, personal credibility, discretion and sensitivity in promoting the charity to its beneficiaries and a wide range of stakeholder groups.
As ACCT UK’s Marketing Manager, you will be key to helping the wider community to understand our charity and how it is distinct from the Army Cadets, a youth organisation we are closely linked to.
This is a rewarding and flexible role. The position is a permanent full time post (40 hours per week) which can be either home or office based. The successful applicant will be required to travel occasionally. The full time starting annual salary for this post is £34,190.73.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. We want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their Army Cadet experience. We want to develop the youth leadership and training abilities of adult volunteers in the Army Cadets.
Working alongside our strategic partner, the British Army, we help young people to access cadet activity with the Army Cadets through a range of activities including fundraising, grant making, developing new resources and direct support to the Army Cadets.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and challenge them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
You will enjoy being part of our small, friendly team who work very happily together. By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote learning and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
What we can offer you
In addition to your salary we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· The ability to work both from home and from our London office.
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· 20 days annual leave plus Bank Holidays (pro-rata for part time staff).
· Additional privilege leave on set days each year, such as between Christmas and New Year (pro-rata for part time staff).
· An additional five days of volunteering leave (pro-rata for part time staff).
· Access to Care Firsts employee assistance programme.
· Support for qualifications and personal development.
· Reimbursement of the cost of a Railcard subject to eligibility.
· Season ticket loan.
· A caring and supportive team environment.
How to apply
Please send a covering letter that details how you meet the requirements of the job specification along with a CV. Your completed application should be sent by 2359 hrs Sunday 23rd June 2024.
Interviews will take place during the week commencing Monday 1st July 2024 in person at our London office. Please note that as a charity dedicated to improving the lives of young people we require staff to undergo a Disclosure and Barring Service check and will follow up references.
The client requests no contact from agencies or media sales.
Help us deliver our Furthering Talent programme in 10 Music Hubs in the North of England!
About Furthering Talent
Furthering Talent helps musicians from the earliest stage in their musical journey. The programme is specifically designed to help young people from low income families sustain their musical learning after initial state-funded whole-class lessons end, so they can keep on progressing and playing music well into their teens and beyond. The programme aims to effect significant change in how the musical potential of young people from low-income families is identified and supported.
Place of work: Home-based and other locations as required. An ability to travel, often nationally, is essential to carry out this role. All reasonable travel expenses can be reclaimed.
The role
You will be the first point of contact and support for the team of Connectors in your Hubs, attending Teachers’ Forums and Get Togethers where possible and helping with the coordination of data gathering and management. You will help drive the promotion of the Connector role and handle any incoming Connector enquiries via the Young Sounds website, allocating them to the appropriate Connector. You will oversee the mentoring and youth voice offer in each Hub. You will be a champion for Young Sounds’ musically inclusive approach throughout the sector and will support the promotion of Young Sounds’ CPD and learning resources, especially the Charanga hosted Individual Learning Plan.
Working relationships
Reporting to the Programme Director you will also work closely with the External Evaluator, plus members of the wider Young Sounds team, for example the Digital and Communications Coordinator, and Finance and Operations Director. Keep scrolling or click the buttons below.
How to apply
See the attachments for a full job description and person specification.
The client requests no contact from agencies or media sales.
Role description and purpose
The post-holder will be responsible for the successful leadership and management of CPA’s portfolio of programmes in line with the strategic direction set by the Council and Trustees. Reporting directly to the CEO, the post-holder will be a key member of the senior management team, leading the Programme/Project Management team and working with the Finance Manager, Communications Lead, Research Lead, Advisors and other key staff to develop and deliver CPA programmes across the Commonwealth and beyond. This will include strategic planning, project and team management, development of workplans and budgets, provision of leadership, good governance and oversight of all programme-related activities. This role will be responsible for engaging and working with external agencies, subject matter experts, and all relevant stakeholders to ensure the on-budget delivery of high-quality outputs across CPA’s portfolio of programmes. The post holder will also be required to work with other Leads and key staff across the organisation to scope and develop relationships with potential funders and support the creation of funding proposals for future programmes and workstreams, integrating their delivery into the overall programmes portfolio.
Key duties and responsibilities
Leadership and operational planning, management and oversight
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Collaborate with the Board, CEO and key staff to develop and advance the organisational strategic plan and goals and ensure programme areas align with strategic plan.
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Implement the strategic plan, integrating all aspects of the organisation’s work into programmes, including policy, advocacy, communications, product development, research and evaluation.
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Work with the CEO and senior management team, creating, maintaining, and/or overseeing systems and processes to ensure effective management of the daily operations of the programmes team and an organisational structure that supports the organisation’s goals.
Programme planning and management
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Oversee and lead the development and delivery of high-quality programmes, services and resources in line with users’ needs and the wider global health landscape, taking into consideration other relevant internal and external programmes, services and resources already available or under development.
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Lead and direct the appropriate use of programme resources including staffing and finances, ensuring programmes are delivered to budget in accordance to agreed KPIs and outcomes.
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Manage grant life cycles, from request to close. This entails supporting the writing of/reviewing applications, overseeing budgets, reviewing or producing relevant reports, and monitoring impact.
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Deepen existing relationships with donors, agencies, and stakeholders to enhance programme sustainability, engaging with key stakeholders to understand their needs and align programme offerings accordingly.
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Working with other key staff, and in alignment with the strategic priorities of the charity, support the identification and development of new partnerships and funding opportunities to expand the programme portfolio.
Human resources planning and management
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Leading the programmes team, including direct line management responsibility, regular one-to-ones, team meetings, pastoral support and appraisals.
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Determine human resource requirements for the management and delivery of programmes, services and resources; recruit, select and appoint appropriate staff according to need and funding availability.
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Ensure adherence to human resources policies, procedures and practices including the development of job descriptions for all staff.
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Establish and maintain good staff relationships and morale, ensuring a healthy and safe work environment in accordance with all appropriate legislation and regulations.
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Identify and develop systems to support staff development and identify opportunities for staff development where possible.
Cross-team working and collaboration
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Work collaboratively with colleagues to ensure that programmes, services and resources are effectively communicated/disseminated and evaluated.
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Use available data and information for evidence-based decision making, to continuously develop and improve programmes, services and resources.
External relationships, strategic partnerships and collaboration
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Advocate for and communicate the organisation’s vision, objectives, core programmes, services and resources to all relevant stakeholders, building strong partnerships that further the organisation’s profile and reputation.
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Attend and report at core organisational meetings, and relevant internal and external conferences and events, raising the profile of the CPA and gathering strategic insights relevant to the organisation’s programmes and wider vision and mission.
This list is a summary of the main duties and responsibilities of this role and is not exhaustive. From time to time, the post holder may be required to undertake other reasonable duties.
Person Specification
Essential .
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Significant programme leadership experience within the international development/global health context.
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Experience of working in a not-for-profit organisation/NGO.
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5 years plus programme management experience, including development and implementation of governance processes, financial and risk management.
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Excellent organisational and planning skills with the ability to devise, plan and execute work plans to budget within strict timelines to deliver objectives.
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Proven business development skills, with evidence of successful funding awards and/or product development in a growing organisation.
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Demonstrable experience of team working, with proven track record in managing, developing and motivating a team.
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Excellent interpersonal, negotiation, relationship building and influencing skills.
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Experience with managing funder and / or high level stakeholders relationship.
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Comfortable balancing competing demands and delivery of high-quality outputs in line with objectives and timelines.
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High-level English writing, speaking and presentation skills and the ability to effectively communicate complex ideas and information to various audiences and stakeholders
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Flexible and adaptable approach to work.
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Proficiency in online/digital systems (e.g. MSOffice, etc.) and comfortable in adopting new tools.
Desirable
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Qualification in Pharmacy and / or front-line experience of the healthcare workforce.
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Familiarity with antimicrobial resistance.
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Familiarity with the Commonwealth.
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Experience working with metrics and analytics.
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Project/programme management qualification.
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People management qualification.
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Global health/Public Health qualification.
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Proficiency in Monday dot com or similar project management tools.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role: Project Manager
Offer type: This is a fixed term for 9 months
Salary: £34,000 - £42,000
Location: This is a remote role, based nationally
NCS Trust is an equal opportunities employer, embracing diversity and inclusion. At NCS we respect and value differences in people and all hires are made on merit.
We particularly welcome applications from people who are Black, Asian, or from an ethnically diverse background, or people with disabilities, as these groups are currently underrepresented particularly in our leadership.
We are committed to improving equality of opportunity in the workplace and are a signatory to the Race at Work Charter from Business in the Community, the Prince’s responsible business network; and the Disability Confident Committed employer scheme.
Role Purpose
The role holder will be part of the Operations & Transformation Directorate reporting to the Head of PMO / Change and Delivery Lead.
The incumbent will have a pivotal role in the management of change, implementation and continuous improvement projects, mostly in the digital and IDS sphere. The role holder will help to ensure the work is aligned with the strategic objectives of the organisation, promoting the team’s relevance and value. Working on a broad spectrum of digitally focussed projects, this role will partner with the senior management team and other internal stakeholders.
Key Activities
- Project Management of Mobilisation and Implementation projects covering systems, continuous improvement, and strategic projects
- Creating project plans & mapping dependencies from bottom-up in collaboration with key stakeholders
- Define and track project milestones and ensure dependencies are understood and accepted by the relevant owners
- Report on the status of projects and ensure the appropriate governance and compliance is applied
- Coordinate and facilitate the delivery of a complex range of initiatives and/or projects
- Act as Project Manager by planning, supporting, facilitating and monitoring progress of activities, ensuring that delivery is on track, as well as establishing mitigating activities where risks and issues may arise.
- Oversee a number of complex projects
- This role requires a proactive approach to relationship building - collaborating, negotiating and managing internal and external stakeholders, ensuring delivery is achieved by the most effective and efficient means.
- Ensuring the project stays on time and within budget to deliver outcomes and measure expectations
- Working with the Risk Manager on risk and issues management
Role Specific Skills
- Influencing – uses a repertoire of communication styles, sells ideas by constructing arguments, builds trust by demonstrating reliability and consistency
- Adaptability – supports others through change, is objective under pressure and eliminates barriers to success
- Leading Self and Others – supports team to achieve objectives, uses appropriate delegation, takes ownership of own development and makes development opportunities for others
- Solving Problems – identifies tools and techniques for problem solving, identifies opportunities for improvement and innovation, establishes long term goals for team,
- Delivering Results – demonstrates high standard of work, monitors work against a plan, takes personal responsibility for success of team tasks and projects
- Build strong productive relationships within the Trust, the Operations & Transformation team and with third parties in order to deliver effective solutions.
- Partner closely with teams across the organisation to understand the priorities and changing needs.
- Help ensure projects are adhering to PMO procedures and standards by understanding the PMO governance process.
- Support with PMO tools & templates to enable project managers to better deliver projects.
Measures of Success
- Project groups set up and functioning effectively
- Project governance in place with actions and decisions tracked and followed up regularly
- Projects delivered on time and in budget
- Positive feedback from business owners who have been supported with projects
Experience & Qualifications
Essential:
- Significant and demonstrable project management experience (3-5 years) in a multi-project environment, from inception to implementation and closure
- Extensive experience delivering complex projects with strategic change component
- Experience managing projects through multi-disciplinary teams
- Project/Programme qualification e.g. APM, PRINCE2, MSP; experience working with both Waterfall and Agile methodologies
- Excellent communication and negotiation skills (verbal, written and listening)
- Strong attention to detail
- Self-starter with the ability to work autonomously and proactively
- Resilient and able to handle ambiguity
- Personal, relatable character, able to build relationships with a diverse set of stakeholders
- Ability to maintain confidentiality and manage data and information with discretion
Desirable:
- Have had exposure with matrix working and strong capability as a business partner in relationship building with stakeholders
- Demonstrable experience dealing with Director-level stakeholders and challenge thinking where appropriate
- Government / public sector experience would be advantageous
- Knowledge of project management best practices, methodologies, and project governance principles
- Adaptability – accepts need for change, maintains a positive outlook and projects credibility
- Experience of using Google Sheets and Smartsheet to be able to create project plans
Our benefits include
- 28 days annual leave in addition to Bank Holiday entitlements.
- 5 Volunteer days
- Enhanced Maternity/Paternity/New parental (Subject to 1 year of service) pay
- Life Assurance
- 24/7 access to an Employee Assistance Program
- Access to a self-directed learning and development platform
- Access to a national discount platform, shared with one family member
- Discounted Eye Care
- Cycle to work scheme
- You can request flexible working after 26 weeks of employment
- Well being days
We welcome applications from candidates who do not have all of the criteria for the role. We believe in potential for growth and development at NCS.
Your personal data will always be treated in confidence, in line with current data protection regulations. Please see our Privacy Policy on our website for more information
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
To support the delivery of marketing and communications in line with our strategy.
Internal comms (50%)
· Support colleagues from across the organisation to develop communications plans for initiatives and change projects.
· Author or edit stories and content to inspire, motivate and inform our colleagues
· Design and distribute email communications to segments of our staff community
· Maintain and post news and events on our Sharepoint-based intranet
· Support with communications planning and delivery for internal events, webinars and meetings.
· Working with the Internal Comms Lead to continually improve and optimise our internal comms channels, including developing our SharePoint intranet.
· Plan, shoot and edit short promotional films.
· Use Adobe Creative Suite, Canva or the Microsoft suite to design materials for cascade by managers to their teams.
Marketing (30%)
· Develop engaging and persuasive written and visual content, including case studies, success stories and testimonials that effectively communicate the value and impact of United Response’s work
· Create engaging and optimised content for our social media channels, applying your understanding of our audience to drive engagement and action
· Support the Marketing and Communications Manager with management of the website, including writing and editing web copy and publishing articles, while embedding SEO principles throughout.
· Optimise case study leads into creative responses written, audio or visual to distribute on our channels
· Support the planning and delivery of communications at external events.
Policy and campaigns (20%)
· Spot and create social media responses to breaking announcements under the guidance of the Press Manager
· Support the delivery of our policy and campaigning strategy with comms and engagement activity.
· Support team administration, including working on a rota basis to manage inboxes
· Support the management of consents and the safe storage of case studies and photography.
· With the wider team explore opportunities to embed a storytelling culture throughout the organisation.
· Develop excellent working relationships with internal and external stakeholders, our agencies and other partners
· Join forums and departmental meetings to advise on communication methods and co-developing communication plans.
· Keep up to date with communications and marketing practice and innovation
· Champion diversity, equality and inclusion and uphold United Response’s values
· Travel to services and occasionally work outside office hours
· Ensure dignity and respect for the people we support in every aspect of your work
· Maintain confidentiality at all times
· Adhere to relevant legal and statutory requirements and our organisational policies
· Carry out any other duties as reasonably required.
Person Specification
· Excellent written communication skills and ability to copywrite creatively, sensitively and with attention to detail.
· Good understanding of marketing principles and ability to apply these in practice.
· High standard of verbal communication and ability to relate to people from different walks of life.
· Excellent team working skills.
· Experience of working to deadlines and prioritising demands on your attention.
· Degree standard or professional qualification in marketing or related field.
· Commitment to equal opportunities and diversity.
· Design skills using Adobe software.
· Experience filming and editing video to a professional standard.
· Using content management systems to publish website content, or email distribution tools such as Mailchimp.
· Knowledge of using paid and organic social media professionally.
· Experience in recruitment marketing, campaigning, accessible communications or working for a charity.
· If you have lived experience of disability, or relating to people with learning disabilities or autism, we’d particularly welcome your application.
The client requests no contact from agencies or media sales.