Digital delivery manager jobs in st neots, cambridgeshire

Frazzled is a small mental health and wellbeing charity founded by Ruby Wax OBE based on the power of emotional openness. Our free, volunteer-led meetings run online every single day of the year, offering people a chance to share, listen and feel heard in a supportive community.

We're looking for a confident and positive self starter with a high level of emotional intelligence, attention to detail and excellent communication skills to be our new Project Support and Administrative Officer.

 You will play a vital role in coordinating our schedule of peer-support meetings, managing our busy inboxes, supporting our volunteers and ensuring our internal systems and processes are well organised and working smoothly. You will work closely with our Co-Heads of Training and Programmes to plan and manage service delivery, support the recruitment, wellbeing, training and development of volunteers, as well as provide day-to-day running of our services. Supporting the Chief Executive and Head of Fundraising, you will contribute to Frazzled’s fundraising and development by providing administrative support and helping to organise events, meetings and reports.

Frazzled runs meetings throughout the day, from early in the morning until late in the evening seven days a week. The Project Support and Administrative Officer will be responsible for scheduling meetings and supporting our Facilitators with issues when they arise.
Please note that there will be some evening and weekend work expected when emergency tech or meeting issues arise.

Key responsibilities
 

Core Programme:

• Manage the delivery of all Frazzled meetings by being the main point of contact for day-to-day queries, managing the day to day running of core programmes, ensuring documents, schedules, records and systems are all up to date, and being on call to deal with any issues that arise.

• Respond to all public enquiries in a helpful and efficient manner

• Manage the Frazzled meeting schedule by arranging our meetings with volunteers and uploading them onto our booking website

• Design all pre- and post- volunteer meeting polls and ensure these are completed

• Host Ruby Wax public meetings with Ruby on Zoom
   

Volunteer Support:

• Support the Heads of Training and Programmes in the recruitment, support and training of volunteers

• Be confident in having constructive conversations via Zoom, phone and email with our stakeholders and volunteer network

• Ensure all volunteer records, DBS and training tracking is maintained and updated, and arranging training meetings

• Assess feedback forms from volunteers that may highlight problems or risks within meetings and manage these accordingly

• Support all volunteers in case of distress, queries, updates, problem solving alongside the Heads Training and Programmes

• Support and minute monthly volunteer meetings

• Write a monthly volunteer newsletter

Data and internal operations

• Manage and oversee all data collection from the core programme meetings, including analysis and presentation of results to staff, volunteers and trustees.

• Build and maintain relationships with prospective and existing partners

• Support CEO and Head of Fundraising with funding applications and relevant administration tasks

• Maintain office systems and the central filing system

• Support the smooth running of quarterly trustee meetings, including preparing papers and reports

• Assist colleagues whenever necessary.

Shared Responsibilities with wider team

• Design and rollout ongoing participant feedback surveys, evaluate survey data and present conclusions/proposals for next steps to internal stakeholders.

• Manage continuous improvement projects to support the organisation and your own development 

• Help with the development and implementation of the Frazzled strategy.

• Assist in the production of the Annual Report of the charity and other publications and publicity material.

• Represent the organisation at external meetings where appropriate.

PERSON SPECIFICATION

Essential

• Excellent written and verbal communication skills, with an ability to engage confidently and compassionately with a range of people

• Outstanding organisational skills, attention to detail and the ability to manage multiple priorities and deadlines

• A collaborative team player with a positive, creative and flexible approach to problem-solving

• A proactive self-starter who can oversee projects from start to finish

• Strong IT skills and confident using a range of online systems (e.g. Zoom, Google G-Suite, Canva, databases, online scheduling systems)

• Confident in collecting, analysing and reporting data

• Discretion and compassion when handling sensitive information

• Willingness to work flexibly across the week, including some evenings and weekends when required

• An understanding of and compassion for the challenges faced by people feeling frazzled

Desirable

• Experience working in the charity or mental health and wellbeing sector

• Experience of working with or coordinating volunteers

Senior Financial Accountant - Fixed-Term
Reference: AUG20257890
Location: Flexible in UK
Contract: Fixed Term until 31st December 2026
Hours: Full Time, 37.5 hours per week
Salary: £47,313.00 - £50,309.00 Per Annum
Benefits: Pension scheme (7%), Life Assurance scheme, 26 days' annual leave (plus bank holidays)

The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.

This is an excellent opportunity to join our busy Finance team and develop your skills in one of the UK’s leading conservation charities. This role arises in order to support the Finance Systems Replacement project which is a Board priority and a major digital change project.

In order to facilitate this we are looking for additional support in our Financial Control Team. We are looking for a strong technical professional, whose financial expertise and specialist knowledge are a given. The main purpose of the role is to provide technical financial accounting support, with a focus on, but not limited to VAT, gift aid and corporation tax, preparation of statutory accounts, to ensure that RSPB and its related group entities comply with a range of regulatory and external stakeholder reporting requirements and specific project requirements related to the implementation of the new finance system. 

What's the role about?

You will be part of a team of professionals reporting to the Financial & Treasury Controller.

As part of a team of 5 your main duties will be to:

• Deal with VAT, Gift Aid and corporation tax enquiries, produce returns, etc.
• Be involved in the preparation of the Trustees’ Report and Accounts (including subsidiary and related entities); This involves co-ordinating input from the wider Finance team as well as liaison with the Communications and Corporate Governance and Risk teams to provide an integrated narrative that clearly articulates RSPB’s impact and the challenges it faces.
• Liaise and provide information to internal and external audit.
• Help manage and reconcile the fixed asset system with particular focus on getting the fixed asset data ready for accurate transfer to new finance system.
• Financial analysis and technical reporting including government statistics returns

With an income of over £170m per annum and 1.15 million members the RSPB combines worldwide charitable impact with a substantial commercial operation. The scale and diversity of the operation gives scope for this role to make a significant impact on the delivery of RSPB’s work as well as the opportunity for major personal development.

Essential skills, knowledge and experience:

• Fully qualified accountant or part qualified in final year of exams.
• Good working knowledge of the rules, regulations and standards in respect of tax legislation (VAT and Gift Aid), preferably for the charity sector.
• Good working knowledge of the rules, regulations and standards in respect of financial reporting (Accounting standards and company law) preferably for the charity sector.
• Ability to analyse, interpret and communicate financial data.
• Ability to communicate financial information to both a finance and non-finance audience.
• Experience within a medium sized organisation (Income £50m+) of preparing reports/returns for external stakeholders including Tax returns (VAT, Gift Aid and corporation tax), Annual Reports and Annual Returns (Charity Commission, Government agencies).

Desirable skills, knowledge and experience:

• Advanced knowledge of MS Excel
• Experience of accounting software within a medium sized organisation.
• Experience of communicating with HMRC and other regulatory bodies.
• Experience of communicating with internal and external stakeholders including auditors, trustees and directors.

Additional information:

• The role can be hybrid within the UK however you may be periodically required to attend our HQ finance office at RSPB HQ in Sandy, Bedfordshire.
• This role may require some travel within the UK.
• This role may require some overnight stays away from home.

The RSPB works for a healthy environment for all and we therefore expect you to take action in accordance with our Environmental Policy and objectives. Together we can make a positive difference for our world.

In the RSPB, volunteers are a major resource and make a vital contribution to the RSPB’s aim to take action for the conservation of wild birds and the environment. Employees are responsible for encouraging, developing and supporting volunteers in their work for the RSPB.

Support for obtaining taxation qualification can be considered.

Agreed professional subscriptions are paid by RSPB.

Closing date: 23:59, Tue, 2nd Sep 2025

We are looking to conduct interviews for this position on: 11th September 2025.

Please note that we will be actively recruiting for this role and reserve the right to close this vacancy should sufficient applications be received.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

As part of this application, you will be asked to provide a copy of your CV and complete an application form where you will have the opportunity to tell us how you meet the criteria set above.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974. This role is not eligible for visa sponsorship.

No agencies please.

A Full-Time opportunity with a new project at CPSL Mind.

CPSL Mind is a vibrant, values-led charity that supports local people in their recovery from mental health issues, promotes wellbeing and campaigns against stigma and discrimination.

Smoking Cessation Advisor
Hours: Full-Time, 37.5 Hours per week, Monday – Friday
Contract: Fixed Term Contract to 31st March 2027
Salary: £27,113.00 per annum
Salary Scale Point: 15 (April 2025)
Location: Based in our Cambridge office with travel across Cambridgeshire and with the option for hybrid working

About CPSL Mind

Cambridgeshire, Peterborough and South Lincolnshire (CPSL) Mind is a progressive and expanding mental health charity. Our vision is a society in which everyone has positive mental health and feels part of a connected community.

About the Role and the Project

We are seeking motivated and enthusiastic individuals who will be responsible for coordinating and providing a flexible solutions-focused service to those accessing existing CPSL Mind services.  This role requires a proactive, “can do” approach that focuses on innovative approaches to supporting people to achieve their goals around a healthier lifestyle. Working alongside colleagues already providing mental health support to individuals through existing services, this role will provide assessment and specialist support, alongside the trusted professional.

This service is aligned to smoking cessation principles as outlined by the National Centre for Smoking Cessation and Training (NCSNT).

You should be passionate about promoting positive mental health, have excellent verbal and communication skills along with the confidence to promote Smoking Cessation messages, and the service internally and externally.

Closing date: 31st August 2025
Interviews: To be advised

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

CPSL Mind is an equal opportunities employer and welcomes applications from all sections of the community.

We actively promote equality of opportunity for all with the right mix of talent, skills and potential and welcome applications from a wide range of candidates, including those with criminal records.  Having a criminal record will not necessarily bar you from working with us. This will depend on the nature of the position and the circumstances and background of your offences.

No agencies please.