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Communications Manager
This is a hands-on communications role at an important time for GBSS. You will help us plan, write and deliver clear, compassionate communications that make a real difference for babies and families.
Later this year, the results of the GBS3 trial are expected, with a likely UK NSC review to follow. This represents a significant opportunity to influence policy, improve care, and help prevent group B Strep infection in babies.
We are looking for an excellent communicator who can bring people and plans together, write well, keep work moving, and turn complex information into communications people can understand and use.
You do not need to arrive as a group B Strep expert. You will work with colleagues who bring expertise in policy, clinical evidence, fundraising, support services and digital content.
Key Information
Job title: Communications Manager
Reports to: CEO
Direct reports: Digital Content Specialist
Location: Hybrid (Haywards Heath) or remote within the UK
Hours: Full-time (35 hours per week)
Salary: £40,000–£45,000 depending on experience
Role Overview
The purpose of this role:
To help GBSS communicate clearly and confidently, through communications that are well planned, well written and delivered effectively.
· write and edit key communications
· hold communications plans for major campaigns and projects, working closely with the CEO and colleagues
· bring together communications across advocacy, fundraising, support services and digital
· line manage the Digital Content Specialist
· keep communications projects moving and delivered to a high standard
This role sits at the centre of a small team. It will suit someone who enjoys being hands-on and is happy to move between planning, writing, editing, coordinating and problem-solving as priorities change. The postholder will be expected to draft a significant proportion of GBSS's core communications content themselves.
Key Responsibilities
1. Communications planning and coordination
· Hold communications plans for major campaigns and projects, working closely with the CEO and colleagues to agree priorities, timings and outputs.
· Translate organisational priorities into clear communications actions and timelines, working with subject leads where needed.
· Manage communications workflows, deadlines and approvals.
· Use trustee and external advisers’ expertise as a helpful sounding board where appropriate.
2. Writing and content development
· Act as the lead writer and editor for key communications, including blogs, newsletters, supporter communications, campaign materials, website content, organisational updates, briefings and stakeholder communications.
· Edit and improve content produced by colleagues.
· Make sure communications are clear, plain English, compassionate, inclusive, accessible and accurate.
· Help translate complex clinical, policy and research information into communications that non-specialists can understand.
· Work from agreed policy positions and specialist input when drafting briefings, consultation-related materials or stakeholder communications.
3. Campaign delivery
· Coordinate communications for major campaigns and projects, including GBS Awareness Week.
· Work with colleagues to agree objectives, audiences, messages, outputs and timelines.
· Work with the Fundraising Manager on supporter communications, helping with copy, timing and consistency.
· Help paid activity fit well with wider campaign messaging.
· Keep campaign delivery on track and support evaluation and learning.
4. Messaging and consistency
· Help develop and maintain clear organisational messages.
· Help communications across channels fit together.
· Support colleagues to communicate sensitive or complex issues clearly.
5. Digital content leadership and line management
· Work closely with the Digital Content Specialist to agree priorities, plan content and support high-quality delivery across digital channels.
· Line manage the role, including regular feedback, support and development.
· Look at what is working across digital channels and use that insight to improve future content.
6. Media support
This role will support media activity through practical communications planning, drafting and follow-up.
This includes:
· drafting briefing materials, background notes, key messages and approved lines
· coordinating communications around media activity
· helping make sure follow-up content is delivered across relevant channels
7. Insight and continuous improvement
· Work with information and support colleagues to understand what families and professionals are asking and where communications could be clearer.
· Use audience insight, communications data and campaign results to improve future activity.
· Identify practical ways to improve communications processes.
Person Specification
Essential
· Excellent writing, editing and proofreading skills, with strong attention to detail.
· Experience creating content across multiple communications channels.
· Experience planning and delivering communications projects or campaigns.
· Ability to explain complex, technical or evidence-based information clearly and accurately.
· Excellent organisational skills and ability to manage multiple competing priorities.
· Good judgement and sensitivity when communicating about emotionally complex, potentially distressing or sensitive issues.
· Experience supporting, guiding or managing others, whether colleagues, freelancers or suppliers.
· Ability to work collaboratively in a small organisation, including with senior colleagues and subject matter experts.
Desirable
· Experience in charity, health, policy, public affairs or another setting where complex or evidence-based information needs to be communicated clearly.
· Experience communicating about maternity, newborn care, patient safety, bereavement or similarly sensitive issues.
· Experience working with websites, email marketing systems and social media platforms.
· Understanding of accessibility, plain English and inclusive communications.
What you’ll help us achieve
You’ll help GBSS communicate more clearly, plan further ahead and deliver key campaigns well.
Interviews
interviews will be held between 17 and 20 August 2026.
- First-stage interview – conducted via Microsoft Teams.
- Second-stage interview – held in person.
Our mission is to stop group B Strep infection in babies.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
CLOSING EARLY: Due to an exceptionally high number of applications, we will close applications for the Office and Projects Coordinator role at 11.30pm on Thursday 23rd July, earlier than originally advertised. We are giving advance notice so that anyone currently preparing an application has an opportunity to submit it. All applications received by the revised deadline will be assessed consistently against the published criteria.
About Us
UKATA is the leading professional body in the UK for those learning and practicing Transactional Analysis (TA). Founded in 1974, UKATA has grown into a vibrant community of over 1100 members, from curious learners to advanced practitioners, all dedicated to the growth of TA theory and practice. UKATA is an organisational member of the UK Council for Psychotherapy (UKCP) and the European Association of Transactional Analysis (EATA).
The Opportunity
This is a key operational role at the heart of UKATA. You’ll combine day-to-day operational coordination with responsibility for agreed projects and organisational improvements. You’ll also support members, governance, communications and events, working closely with the Managing Director, contractors and volunteers to help deliver an excellent experience for our members.
No two days are the same. One day you might be coordinating an online event, updating our website or producing reports from our membership management system to support decision-making. The next you could be designing an internal process, supporting our National Conference or leading a new organisational project.
What You'll Do
- Play a central role in the smooth day-to-day running of UKATA and helping improve how we work
- Lead key projects to improve systems, processes and the member experience
- Support members, governance and UKCP registration processes
- Maintain and develop our CRM, website and digital systems
- Help deliver communications, events and member engagement
- Work closely with trustees, volunteers and contractors to support the organisation
- Build relationships with members, registered training providers and other stakeholders
About You
We’re looking for an organised, proactive and collaborative professional to join our small team – someone who:
- enjoys bringing structure to a busy and varied workload
- is proactive and confident using their initiative
- likes turning ideas into practical action
- builds positive working relationships with a wide range of people
- communicates clearly and professionally
- enjoys balancing day-to-day administration with longer-term projects and improvements.
What We Offer
This role offers the chance to work with a respected organisation while making a genuine difference to our members and the wider TA community. You'll have:
- Flexible, remote working arrangements, with regular UK travel
- A varied role with genuine ownership and opportunity to shape how we work
- A supportive, collaborative team, working closely with members and volunteers across the UK
- Ongoing learning and professional development
- Employer sick pay scheme
- Employer pension contribution
- Reasonable travel and accommodation expenses for work-related travel.
- 33 days annual leave per annum (FTE), including bank holidays
Location and Working Hours
This is a home-based role with flexible remote working arrangements. Regular travel across the UK is required to support conferences, trustee and committee meetings, planning days, and other organisational activities. On average, this is expected to be around once a month, although the level of travel will go up and down, with some periods busier than others. Reasonable travel and accommodation expenses will be reimbursed in line with UKATA policies.
We are looking for someone who can work 30 hours across at least four days a week, primarily during normal weekday office hours. Some flexibility will be required to attend occasional evening meetings and weekend events.
Salary
The full-time equivalent salary for this role is £40,000. The pro rata salary is £32,000.
Thank you for your interest in working with UKATA. We look forward to reading your application.
UKATA is an association and professional body for people interested in, studying and practicing Transactional Analysis within the United Kingdom.
The client requests no contact from agencies or media sales.