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Remote
£35,040 per annum
Full-time
Permanent
Job description
Support Network Coordinator (London coverage)
Location: Home based within Greater London
Salary: £35,040 per annum
Contract: Permanent
Hours: Full time, 35 hours per week Monday to Friday
We are seeking a Support Network Coordinator to cover the London region.
About Us
The Spinal Injuries Association is committed to a singular vision: a fulfilled life for everyone affected by spinal cord injury.
Everyone has a right to live a fulfilled life and that means the life they choose, a life that has the same opportunities as everyone else. We are the expert guiding voice for life after spinal cord injury.
About the role
Each of the Support Network Coordinators have the responsibility for delivering, maintaining, and expanding the support services available to spinal cord injured (SCI) people and their region of the UK.
The post coordinates two vital parallel strands:
- In your region, to reach and support newly and long-term spinal cord injured people and their families developing a strong partnership with all available specialist services, charity and business partners; managing a dedicated team of volunteers as well as providing direct support to SCI people with more complex support needs.
- Nationally, working to facilitate the link between SCI people and SIA and the network of services; referring SCI people and their families to our clinical / health expert support teams and advocacy services; working with the Digital Engagement team to build on-line links to regional partners in your area; supporting fundraising, campaigns and communications.
Duties and Responsibilities
This is the job for your if you’re good at:
- Building strong relationships – you’ll be talking to everyone from people with SCI and their families, to healthcare professionals, solicitors and partners who deliver key services.
- Identifying opportunities – to expand SIA’s portfolio of services, we’ll need your knowledge of organisations and individuals that provide services to those affected by spinal cord injury.
- Engaging People – whether it’s service users or your team of volunteers, the success of our work relies on you being able to keep people engaged with what we’re doing.
- Being organised – managing your own diary, keeping in touch with your contacts, ensuring your volunteers are being utilised effectively, providing support to those in greatest need, referring to internal & external service providers and keeping records of the support SIA is delivering.
- Providing life-changing support to those that need it most – you’ll be facing up to the most difficult challenges our service users face.
- Making the ask – whether it’s growing the fundraising activities that underpin the charity, securing the use of a venue for a support group meeting, or ensuring healthcare professionals are promoting our services.
Benefits
- Annual leave: 28 days per holiday year plus bank holidays, increasing to 30 days after two years of service (pro-rated for part time employees)
- Access to Group pension scheme (6% employer contribution)
- Access to Group life assurance scheme
- Access to Healthcare cash plan
- Access to discounted gym membership
- Access to Employee assistance programme (EAP)
- Employee volunteer days
- Free car parking at Milton Keynes, Head Office
- Investing in their people - all members of staff are encouraged to discuss their development plans and aspirations with their line manager. A budget is available for talent development.
Please note, for this role it is essential that an applicant has a personal lived experience of a spinal cord injury (SCI) or Cauda Equina Syndrome (CES), and lives in the Greater London region.
This post will play a critical role in achieving our ambitions. We hope that the role inspires you and we look forward to receiving your application.
Closing date: 28 July 2025, 9am
Interview dates: 6 or 7 August 2025 at SIA House, Milton Keynes OR London area
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
At SIA, we value diversity. We are committed to providing an inclusive and supportive environment as we believe diversity fosters a more innovative, creative, and caring culture.
We are striving to create a culture that fully represents all the communities we serve. We are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status.
Disabled candidates who meet the standard job criteria will be offered a guaranteed interview.
No agencies please.
Posted by
Posted on: 30 June 2025
Closing date: 28 July 2025 at 23:30
Job ref: 167341_SI
Tags: Advice / Information, Campaigns, Communications, Fundraising, Social Care / Development, Marketing, Advocacy, Customer Service, Operations, Delivery, Engagement / Outreach, Health / Medical, Information Management, Insights, Mentoring / Coaching, Partnerships, Public Health, Wellbeing, Direct / Supporters, Social / Support Work
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Remote
£45,760 FTE
Part-time (10 hours / week)
Contract (September 2025 - June 2026)
Job description
About the Role
We are seeking thoughtful and proactive individuals with a background in education to join our team as School Outreach Coordinators. In this role, you’ll bring more schools to Founders4Schools platform, and play a valuable role in strengthening local engagement and ensuring that more students, particularly those facing the greatest barriers to social mobility, have access to meaningful encounters with relatable role models from the world of work.
We are recruiting for candidates based in one of the following regions to provide locally relevant and tailored support to educators:
- London
- Newcastle
- Manchester
- Birmingham / West Midlands
- Bristol
- Leeds
This regional focus ensures that outreach is place-based and aligned with local contexts, supporting our mission to increase opportunity for students across the UK—especially those facing the greatest barriers to social mobility.
As this role involves supporting schools and educators directly, some activities will take place during school hours to ensure effective engagement and timely communication.
Why This Role Matters
This role is key to engaging new schools while ensuring existing users feel supported and valued. Your contribution will practically help us strengthen our understanding of what’s working in each region, enabling us to better tailor support for educators and share inspiring stories that promote wider engagement. By listening to what teachers in schools need and helping them get the most out of our platform, you’ll strengthen our ability to track and evidence impact, meet Gatsby Benchmarks, and respond to national priorities like skills, digital inclusion, and place-based opportunity.
Ultimately, you’ll be a key driver in helping us expand the number of young people who benefit from our programmes, deepening our network of engaged educators committed to transforming student future careers through role model encounters. By combining light-touch outreach with relationship-building, you’ll play a key part in contribute to F4S’s Mission to ensure all young people, regardless of background, can imagine and prepare for a future that excites them, through increased access to role model employer encounters and work experience opportunities.
Key Responsibilities
- Confidently articulate the value of the F4S programme in supporting Gatsby Benchmarks and strengthening schools’ careers education plans
- Conduct warm and targeted cold outreach using proof points, case studies, and peer-based storytelling. Prioritising schools supporting students facing the greatest barriers.
- Encourage teachers & career leads at schools in your catchmen to get involved, strengthening local outreach and refining our delivery.
- Act as a friendly and consistent point of contact for schools in your area—answering simple queries and offering reassurance where needed.
- Contribute brief updates or regional success stories that showcase the impact of self-serve or volunteer encounters, helping the wider team highlight programme reach and effectiveness.
- Provide proactive, tailored support to educators navigating the F4S platform — ensuring they feel confident using its features and are encouraged to return for ongoing engagement.
- Build relationships with local Careers & Enterprise Company (CEC) Career Hubs to strengthen regional collaboration and raise awareness of F4S among broader school networks.
- Use engagement data provided by the programme team to help tailor outreach efforts and follow up with schools where additional support may increase uptake.
- Attend weekly team meetings and monthly all-staff meeting to stay aligned on programme goals, share regional insights, and contribute to the overall success of the organisation.
Who You Are
- Likely to be a teacher, careers advisor and must be familiar with the English secondary school system.
- Warm, empathetic, and well-organised, able to balance independent work with strong communication.
- Comfortable initiating contact with new schools in a respectful, professional way.
- Committed to equity in education and keen to support young people’s access to the full range of career pathways, especially in emerging fields like AI, digital, science, and technology.
- Confident in talking about the value of employer encounters to educators and how they can support careers education strategies, including the Gatsby Benchmarks.
Location: Remote (UK-based)
Salary: £22 per hour (10 hours weekly)
Hours: 10 hours per week (part-time, contractor role)
Deadline to apply: Monday 28th July
Shortlisted candidates will be invited to interview during the week commencing 4th August.
Posted by
Posted on: 21 July 2025
Closing date: 28 July 2025 at 23:59
Job ref: ON/SOC
Tags: Customer Service, Teaching, Customer support, Education, Engagement / Outreach, Students / School
The client requests no contact from agencies or media sales.
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