Digital Fundraising And Supporter Experience Manager Jobs in City Of London, England

Job description

The Cleft Lip and Palate Association (CLAPA) is the national charity for people affected by cleft lip and palate in the United Kingdom.

CLAPA supports people affected by cleft to take control of their journey, connect with others, and use their voices to impact the future of care. Our vision is that no one affected by cleft lip and palate in the United Kingdom will go through their journey alone.

We are seeking a Fundraising Coordinator (Individual Giving) to join our small but dynamic Fundraising team.

The role requires excellent donor care and stewardship skills. All forms of communication will be required including the proactive use of digital channels such as the website and social media platforms.

The Individual Giving Fundraiser will play a vital role in increasing income from our existing supporters. You will support donor acquisition as well as taking the lead on retention of our supporters across multiple channels including cash appeals, regular giving, lottery and in celebration giving. The role will also support the Head of Income in the delivery of a legacy and major donor program.

You will develop and deliver excellent stewardship programmes that drive retention by deepening audience understanding of the challenges that people affected by cleft face and the impact that their donations make. Using data and insight, you’ll deliver compelling campaigns, with people affected by cleft right at the centre. You’ll use creative tools and techniques to demonstrate impact and inspire future action.

The ideal candidate is a creative and confident communicator who shares our values and our staff team’s dedication to supporting the UK cleft community.

How to Apply

Please read the Recruitment Pack in full and then complete the online Application Form linked within. For safeguarding reasons, we are not able to accept CVs.

Applications close: Monday 13th May at 12.00 (noon)

Interviews: Thursday 23rd May (via Zoom)

Start date: ASAP

About Reprieve

Reprieve is a UK charity founded in 1999. Reprieve uses strategic interventions to end the use of the death penalty globally, and to end extreme human rights abuses carried out in the name of “counterterrorism” or “national security”.

 Reprieve works with the most disenfranchised people in society, as it is in their cases that human rights are most swiftly jettisoned and the rule of law is cast aside. Thus, Reprieve promotes and protects the rights of those facing the death penalty and those who are the victims of extreme human rights abuses carried out in the name of “counterterrorism” or “national security”, with a focus on arbitrary detention, torture, and extrajudicial executions.

 Reprieve’s main office is in Aldgate, London, UK. Reprieve also supports full-time Fellows, who work as lawyers, investigators and campaigners in the countries in which we work. We work closely with a number of partner organisations in jurisdictions all over the world, who provide access to clients, expertise, knowledge and guidance on specific issues or regions. We work in cooperation with relevant government officials, individual lawyers and human rights defenders, as well as individual, corporate and foundation funders to further the cause of our shared goals.

About this role

The Digital Acquisition Officer is a key member of the Mass Engagement team and part of the wider Development team. The Mass Engagement team exists to raise awareness of Reprieve’s work, shift public opinion and to inspire support. Your role will be to engage members of the public, grow the Reprieve’s community and help establish our supporter base.

It is an exciting time for our team, as we launch their first mass engagement strategy to promote the long-term growth of the programme. Digital fundraising boomed between 2020 and 2021 but has faced challenges in 2022 and 2023. As we launch our new strategy, we are looking for a creative and enthusiastic individual, keen to try new things and learn through testing, excited about communicating Reprieve’s work to our supporters and inspiring them to donate.

You will be key to the acquisition of new supporters, leading on developing and managing lead generation across our platforms, building paid for and organic content, and developing new and innovative ways to engage supporters with the support of the Head of Digital and Mass Engagement.

As a small team we have a collaborative and “all hands on deck” approach, ready to step in and support each other. This means at times you will support on our retention and stewardship work, as well as helping the wider Development Team when needed.

You will share our commitment to fighting racism and advancing racial justice, as well as help craft comms that can take supporters with us on this work whilst ensuring we do this in a way that does not compound racist structures.

Contract, location and salary

This is a full-time, fixed term 18 month contract with the possibility of extension dependent on funding. The salary is £40,964 plus up to 5% employee matched pension contribution. 

Further information and how to apply

For full details including a person specification and information on how to apply please see the job description. 

Applicants should note that CVs, cover letters and other documents cannot be considered.

An exciting opportunity has come up to join the Community Fundraising team at Cystic Fibrosis Trust. You will be joining a dynamic community fundraising team at an exciting period of growth in our fundraising programme.  You will be organised and a great relationship builder, with excellent communications skills which you will use to engage and help to deliver the best fundraising support. 

You will work along side the Community Development and Fundraising Manager and the Digital and Social Community Fundraiser and be responsible for providing a high level of administrative and triage support for Community Fundraising activity, with specific responsibility for accurate data inputting and exceptional initial stewardship of community fundraising supporters.

Our current fundraising activities vary to include a wide range of supporter led events (Team CF [1]), ranging from football tournaments to bake sales, silent discos, balls and more. You will also support in the delivery of our fundraising campaigns with a key focus on Wear Yellow Day [2] and Festive fundraising [3].

The Community Fundraising team all work from home and regularly keep in touch with weekly online team meetings, individual catchups as required, as well as in person meetings throughout the year. This role would suit someone who is passionate about relational fundraising, is extremely organised and can work both on their own and in a team.  
 
Typical responsibilities in the role are:

- To triage and respond to incoming enquiries, material requests and bookings via phone & email, efficiently and accurately. 
- To ensure the management of accurate supporter records/bookings for key community events using third party external sites such as Enthuse to support this
- Engage with fundraising supporters and potential supporters to deliver exceptional stewardship and understanding people’s needs and challenges
- To assist in the correspondence with and development of fundraisers and donors, to ensure they have the support and fundraising materials they need to reach their fundraising goals and have an exceptional supporter experience
- Create and amend supporter records on the database in an accurate manner and within agreed standards ensuring data is always managed securely and effectively. 
- Update Community Pipeline with activity and income details and us this platform to provide data on fundraising activity.

This is a home-based role with some travel throughout the UK. You will be able to take Time Off In Lieu (TOIL) for this and claim travel and subsistence allowances.
 
We will provide you with a home allowance to support costs of working from home, a laptop, mobile phone and any other essential equipment needed for your role.

Our benefits include 30 days annual leave plus bank holidays, flexible working, Employee Assistance Programme, pension, healthcare cash plan and more.

Salary: £27,000 plus £450 home-based allowance per year

Please see the job description for more information on the role. If you would like to discuss the role before applying, please contact us.
 
To apply, please select ‘Apply Now’ and complete our application form and equal opportunities form. 

The closing date for applications is Wednesday 8th May.
 
Please note you will need to have the right to work in the UK before starting work with us and we will check this.

The Cystic Fibrosis Trust aims to be an inclusive workplace where everyone belongs,  can be themselves and achieve their full potential. We want to attract, develop, and retain staff with different backgrounds, experiences and perspectives; particularly people who have cystic fibrosis, people who identify as being from an ethnic minority group, as LGBTQ+ and people with disabilities.

It is our policy not to discriminate against any person because of their age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability (physical and mental), race including colour, nationality, ethnic or national origin, religion or belief (including lack of belief) sex, sexual orientation or union membership.  

REF-213 598

Digital CRM Migration Specialist

We have an exciting opportunity with a 12-month fixed term contract where we are looking for an experienced digital marketer who is process and data driven. This role is integral to migrating digital systems and processes to a new CRM database, improving them as we optimise new functionality. This is working as part of a transformational project team to ensure Mencap is set for the future for supporter engagement.

 As the Digital CRM Migration Specialist, you will be responsible for defining digital data points and mapping digital data flows through to the new CRM and Marketing Cloud. This will mean supporting the CRM steering group in defining digital user journeys and optimising the configuration of our new CRM and Marketing Cloud to ensure we optimise their functionality to ultimately raise vital funds and mobilise key audiences to support people with a learning disability.

 This is a 12-month fixed-term contract, full-time role.  We offer flexible working with at least one day per week (Tuesday) based in our London office near Aldgate East and Liverpool Street stations.

 At Mencap, we value a diverse and inclusive workplace and we intentionally plan for the success of our colleagues in everything we do. We welcome applications from everyone, so come as you are and join us. Together we are Mencap!

 Does the following sound like you?

· We are looking for a person who can hit the ground running.

· You will have extensive experience and understanding of digital marketing platforms and CRM databases

· Excellent project management, user journey and data mapping experience

· Ability to build strong, positive working relationships with internal and external stakeholders

· Experience working within fundraising and or campaigning teams

· Experience of Salesforce, Marketing Cloud.

· Experience of Impact Stack, Dot Digital an advantage

 We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us. To find out more about the scheme please visit the direct gov website.

Benefits

As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.

· 32 days holiday (including bank holidays) increasing to 35 days with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme

· Service related sick pay when 6 month probation is completed

· Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months with us.

· Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness

· Loans for debt consolidation, bikes, computers and phones when you have been with us for 6 months

· Interest free season ticket loans

· Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras.

· Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.

· Free access to round the clock employee assistance program for advice and support

· Quarterly award scheme and recognition at every 5 years through our YouRock program

· Access to award winning training and development

*T&C's apply based on contract

About Mencap

We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential.

Our work includes;

· providing high-quality, flexible services that allow people to live as independently as possible in a place they choose

· providing advice through our help lines and web sites

· campaigning for the changes that people with a learning disability want

Let your passion and skills shine! If your dream is to save animals, put your best skills to work and join our passionate team today!

Job Title: Country Manager

Salary: £35,000

Location: Remote (for now) - Geographic area: UK, English speaking

Reports To: Founder / CEO

Job Type: Temporary / Full-Time35 hours/week or Part-time 20 hours/week considered.

Closing date: 21st May 2024

About Us:

Thank you for your interest in our Country Manager role. ROLDA (Romanian League in Defence of Animals) is a small animal welfare charity working to improve the lives of dogs, cats, and other animals in Romania and internationally. Since its establishment in 2006, ROLDA has become a beacon of hope for the millions of vulnerable stray animals in Romania – one of Europe's economically poorest nations. Our mission is to manage the homeless animal population, estimated to be millions, through six key focuses: rescue, rehabilitation, sheltering, sterilisation, and education. Within our shelters, inspired by British kennel design and maintained to meet EU animal welfare standards, we can house up to 700 stray dogs at a time. Here, they receive complete veterinary care, rehabilitation, and preparation for rehoming. Since 2006, we have helped over 48,000 animals (primarily dogs and cats) and built two shelters for dogs and one for disabled and senior cats. We also distribute support, primarily through small grants, to six other charities in Romania and over 40 shelters in Ukraine. We rehome mainly in Switzerland, Sweden, and the UK. In addition to our efforts in rescuing and rehoming animals, ROLDA tackles the root cause of Romania's homeless animals through comprehensive neutering programmes and educational initiatives. Since 2006, we have successfully neutered nearly 20,000 cats and dogs, significantly impacting Romania's severe overpopulation of animals.

Job Overview:

As the Country Manager, you will play a pivotal role in shaping the growth and impact of ROLDA in the UK. This is a remote position (for now) that requires strategic thinking, people management skills, financial acumen, and a commitment to achieving our organisational objectives.

Key Responsibilities:

Strategy Development:

Collaborate with the Board to develop and implement growth strategies for the organisation.

Drive initiatives such as increasing adoptions, fostering programmes, volunteer engagement, and support fundraising activities.

Support Fundraising Manager with income generation growth

Research and Insight:

Represent the charity externally and liaise with other charities, including other ROLDA branches.

Stay informed about industry trends, research, and insights to inform organisational strategies.

People Management:

Empower and develop the small operational team, including volunteers providing leadership and necessary resources for successful completion of initiatives.

Support the recruitment of volunteers.

Foster a positive and collaborative work environment and strong relationships with stakeholders.

Manage and evaluate team performance, providing guidance and feedback as necessary.

Maintain effective communication with the UK and international team of ROLDA and its partners, collaborators.

Financial Management:

Develop and control operational budgets to ensure adequate resources for meeting ROLDA’s objectives.

Problem Solving:

Find innovative solutions to complex problems, adapting strategies to overcome challenges.

Policy and Procedure Development:

Create, develop, and manage operational policies and procedures.

Legal Compliance:

Ensure all legal and regulatory documents are filed, reported, and compliant with laws.

Abilities and competencies

Working remotely for ROLDA, a small international charity requires a unique set of abilities and competencies.

• The ability to be self-motivated with a high level of self-discipline and motivation
• Clear and concise communication skills
• Proficient in using digital tools and platforms for virtual collaboration and project management.
• Effective organisation and time management skills
• Excellent skills in building and maintaining relationships, even in a virtual environment.
• The capacity to work independently and make decisions without constant supervision in a remote setting.
• Passionate about the work of ROLDA with a commitment to animal welfare

 

Experience required:

· Proven experience in strategic planning, peopleand financial management.

· Demonstrated success in leading and managing teams in the nonprofit sector.

· Strong problem-solving skills and ability to adapt to changing circumstances.

· Excellent communication and interpersonal skills.

· Knowledge of legal and regulatory requirements related to charities in the UK.

Benefits:

· Flexible work arrangements: We offer flexible work hours and the option to work remotely to support your work-life balance.

· Meaningful work: Join a team dedicated to making a real difference to animals in need and see the direct impact of your efforts.

· Opportunities for leadership: Take on this leadership role and gain valuable experience and career growth opportunities.

· Inclusive culture: Be part of a diverse and inclusive team that values and respects all members.

How to Apply:

Please submit your CV and a cover letter outlining your relevant experience.

ROLDA is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

Are you a fundraiser or experienced campaign manager looking for your next career move?

Great Ormond Street Charity is hiring for a number of roles across our Committed Giving portfolio. This area of the charity focuses on donor retention, and acquisition which is the driving force for our fundraising goals.

If you’re experienced in fundraising and want to pivot into this area – we want to hear from you.

If you’ve always wanted to move into the charity sector but weren’t sure where you would fit – as long as you have project management and agency management experience then we want to hear from you.

These positions are known internally as Senior Executives and we’re hiring for 3 positions across our teams.

As a Senior Executive you’ll take on a varied role including:

- End to end campaign management.
- Collaborating with colleagues to develop new products.
- Developing supporter journeys.
- Exploring new digital channels to diversify committed giving.
- Managing agency relationships.

Skills you’ll need:

- A background in either fundraising, individual giving or project management.
- Experience managing end to end campaigns.
- Exceptional project management skills
- Experience managing agency relationships.
- Digitally savvy with an interest in innovation and developing new digital channels.
- Collaborative approach.
- Keen to learn.

How to apply
Please click on the apply button in the top right hand corner where you will be taken to a short application form to complete. You are encouraged to include a cover letter with your application and should refer to the ‘Gosh Charity Pack’ on the careers page of our website before you apply.

Closing Date: 15th May 2024 

About The Charity
Every day brings new challenges at Great Ormond Street Hospital (GOSH). Every day, over 750 seriously ill children from across the UK arrive for life-changing treatments. Every day, young lives hang in the balance as patients, families and staff battle the most complex illnesses. And every day, the brightest minds come together to achieve pioneering medical breakthroughs that change the lives of thousands of children – and change the world. This extraordinary hospital has always depended on charitable support to give seriously ill children the best chance to fulfil their potential. Without donations, Great Ormond Street Hospital Charity can’t help fund ground-breaking research, advanced equipment, child and family support services, and the rebuilding and refurbishment of wards and medical facilities. Our staff help to raise these vital funds for the hospital. A better future for seriously ill
children starts with you.
Along with being awarded the ‘Sunday Times Best Places to Work 2023’, we were delighted to be recently awarded the Charity Times Fundraising Team of the Year 2023. 

Our commitment to Equality, Diversity and Inclusion 
A more diverse workforce will enable us to deliver even more impact and we particularly encourage applications from communities which are under-represented in the charity. This includes people from ethnically diverse backgrounds, disabled people or those with long-term conditions, LGBTQ+ communities, and those from less advantaged socioeconomic backgrounds. Further information on our EDI strategy can be found on our website.
 
As a Disability Confident Committed Employer we are more than happy to make reasonable adjustments wherever possible throughout the recruitment process. For more information on this please contact us.
 
Applications will be reviewed on an on-going basis and we reserve the right to close the role prior to the closing date, should a suitable applicant be found. Therefore, you are encouraged to apply right away, to avoid disappointment.

REF-213 310

Individual Giving Fundraiser

An exciting opportunity has been created for an enthusiastic and motivated individual to join our Mass Engagement team, focussing on our growing individual giving acquisition programme.

If you have experience of working in a fundraising and/or marketing environment, then apply today!

Position: CE303 Supporter Acquisition Officer

Location: Homebased, U.K. Nationwide, however occasional travel will be required as part of this role (May include team meetings or other work-related meetings)

Hours: Full-time, 35 hours per week

Salary: Circa £30,600 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance to where you live)

Contract: This is a fixed-term contract for 12 months.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 17 May 2024. We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Date: 22 May 2024

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Supporter Acquisition and New Product Development Manager, you will play a pivotal role in shaping and driving innovation within our fundraising initiatives. You will be working with wider teams to help identify new products for our portfolio and to ensure that our products and offers are integrated.

As we continue to invest and grow our programme, this is a very exciting time to join our team.

Key responsibilities will include:

· Managing campaigns on brand and within budget

· Managing external agencies to deliver successful campaign KPIs

· Working with the team to identify new products and channels for testing

· Working with teams across the organisation to ensure integration

About You

You will have experience working in a fundraising and/or marketing environment and will have key strengths in:

· Organising and prioritising a busy workload

· Knowledge of fundraising regulations and compliance

· Good experience of Excel and working with numbers and spreadsheets, to deliver on campaign results, budgets, and reporting

· Good grammatical skills and experience of reviewing compelling copy

· Knowledge and interest in the charity fundraising sector

· Experience working on digital campaigns

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

About the Organisation

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

Everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

The charity provides specialist support, funds critical research and campaigns to make sure people affected by stroke get the very best care and support to rebuild their lives.

The organisation is working to improve the diversity of the team.  Because individuality leads to a richer experience for its people and better support for those affected by stroke.

People from all backgrounds are strongly encouraged to apply. And particularly applications from those with lived experience of stroke and those from under-represented communities.

Every five minutes, stroke destroys lives. Help rebuild them and join the team.

The charity developed a bold new corporate strategy so that they can rebuild more lives after stroke and make a bigger difference to people’s lives. To help deliver the strategy and make a real difference, we are looking to recruit talented people to a number of new roles.

If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as Individual Giving, Fundraising, Individual Fundraising Officer, Fundraising, Fundraiser, Supporter Engagement, Supporter Acquisition, Marketing Officer, Marketing and Communications Officer.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Who we're looking for

We have big goals over the next few years.

We're going to be fighting for mental health in a way we never have before.

Together, we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.

Are you a fundraising leader who is passionate about innovation, new product development and improving processes? Do you want to be part of a team that is working hard to take Mind's fundraising to the next level?

Then our Head of Fundraising Innovation role is for you!

Will you join us?

As we begin the implementation of our new organisational strategy, we have an exciting opportunity to join Mind's fundraising directorate as the Head of Fundraising Innovation.

This role will be pivotal in supporting us to achieve our long-term goals and ambition, building on the fantastic work that has taken place over the last few years and taking our plans to the next level. Through your work, you will help us to open up new revenue streams and drive a culture of innovation across the directorate.

What will you be working on? As Head of Fundraising Innovation, you will:

-lead on the strategy and planning of the innovation programme across the Fundraising Income directorate, working cross-organisationally and with the local Mind network.

-lead innovation insight, development and project delivery through matrix management, working closely with Heads of teams on a project-by-project basis to ensure the delivery of a holistic approach to innovation at Mind.

-work to achieve multiple objectives and learnings through collaborating on strategic projects to help improve Mind's income generating programmes.

You will work across the organisation to make new things a reality and help us to explore and develop new revenue streams. You will be a fantastic facilitator of people and able to lead and influence teams and senior stakeholders to unlock new income, working with colleagues to turn insights and ideas into fundraising products and propositions. You will use innovation techniques and processes to engage teams in tacking problems and harnessing opportunities to help raise more income.

Through your work, you will play a pivotal role in future-proofing the long-term income of Mind... now how exciting is that!

Key duties and responsibilities

What does all of this look like day-to-day?

You'll be responsible for planning, implementing and managing the innovation strategy across all income streams within Mind's Fundraising Income directorate including:

-Managing the operational delivery of new product development and adaptation of existing products with a focus on continuous improvement

-Working with teams and product owners to upskill and embed innovation ways of working across all teams in the directorate, with clear roles and responsibilities

-Identify opportunities for income growth, contributing to key cross-org projects that have the potential to impact on, and improve fundraising

-Overseeing budgets, KPI setting and reporting - both annual and longer-term

You will also manage key relationships with external agencies and oversee contracts and partner performance as well as line managing our brilliant Senior Innovation Officer (Fundraising).

Do you have experience of working in a digital-first and agile way? Can you showcase how you've put supporter experience front and centre of everything you do? If so, we'd really love to hear from you. In this role, you will also:

-Think Federation first - championing all three parts of the Mind federation in your work

-Be a collaborator both internally and externally

-Be across sector developments and trends.

Does this sound like the role for you? If so, we can't wait to receive your application.

Mind's equity statement

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the person specification.

Closing Date: 15 May 2024

Ref 6704

Save the Children UK has an exciting opportunity for a Marketing Executive (Loyalty), with direct marketing experience, who is keen to deliver effective retention and income growth marketing campaigns, to join our Public Income and Engagement team.

Please note: This role is London based with an expectation to be in our Farringdon office once a week on a Thursday, with other in person days planned throughout the year.

 About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm.  When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave.  We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

 About you

As our Marketing Executive (Loyalty) in our Loyalty Squad you will play an important role in driving brilliant supporter-centric marketing campaigns to raise crucial support for Save the Children UK. Working closely with Marketing Managers, you will contribute to the development and execution of effective retention and income growth activity. Your focus will be on fostering deep connections with our supporters, prompting action, and driving income by increasing both donor volume and value.

 In this role, you will:

• Collaborate with Marketing Managers to deliver compelling multi-channel campaigns that drive income and retention targets.
• Utilise various marketing channels, including Direct Mail, Email, Telemarketing and SME to create engaging communication journeys for donors.
• Take ownership of specific aspects of the supporter experience to enhance engagement and drive long-term value.
• Contribute to the creation and delivery of key marketing materials across multiple channels and propositions.
• Liaise with external suppliers to ensure smooth campaign delivery and optimise results while prioritising a positive supporter experience.
• Maintain accurate records of campaign activity and performance, generating regular performance reports.
• Incorporate customer supporter insight and data analysis into marketing strategies, utilising a test-and-learn approach to continually improve acquisition outputs.

 To be successful, it is important that you have:

• Previous experience in customer/supporter loyalty and retention marketing.
• Experience working on fundraising cash appeals or other income generating campaigns.
• Proficiency in delivering marketing initiatives across various channels, most notably Direct Mail, Email, Digital.
• Some experience with Telemarketing and SMS would be desirable but not essential.
• Demonstrated ability to grow existing supporter value through communication journeys, supporter experience enhancements, or donor care initiatives.
• Project management skills with a track record of supporting the delivery of complex projects on time and within budget.
• Experience collaborating with external partners, such as creative agencies, fulfilment houses, or telemarketing agencies.
• Familiarity with developing and delivering fundraising and marketing assets both online and offline, with knowledge of both data and print processes for direct marketing.
• Ability to utilise data and insights to inform marketing strategies, track results, manage budgets, and make data-driven decisions.

 What we offer you:

• Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
• To have the best (and happiest) employees we focus on flexibility, inclusion, collaboration, health, and wellbeing both in and outside of work.
• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.

 Closing date: May 15th 2024

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Ways of Working:

The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter).  This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. 

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

Farm Africa is seeking a passionate and experienced fundraiser to lead our Individual Giving programme during a critical and exciting period for the organisation. As we enter the final stage of our organisational strategy, this is an exciting opportunity to engage new audiences and drive growth in our unrestricted income both on and offline.

Reporting to the Director of External Relations, this varied and hands-on role will lead on all aspects of Individual Giving, including supporter acquisition and retention, legacies, supporter care and database management.

You will be an inspiring leader with excellent communication skills. You will have a proven track record of leading a multi-functional team to deliver successful fundraising campaigns, specifically digital acquisition. You will have experience of managing complex budgets and delivering income targets of £1m+.

This is an exciting opportunity to make a real difference in a fast-moving organisation that strives to build a resilient rural Africa, where people and the environment thrive.

If this sounds like you, please get in touch! 

If you are interested in this role and would like more information, or details of how to apply, please visit the jobs page of our website for details. 

Location: Flexible – remote or London hybrid 

We're the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.

We currently have around 90 staff based in England, Wales Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to grow our staff team to deliver our ambitious strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a future where nobody dies of bowel cancer.

We’re looking for a Senior Digital Engagement Manager to head up our Digital Team, taking the lead on driving forward the organisation’s digital marketing and communications. You’ll work with the Head of Marketing and Communications to develop and deliver the digital elements of the wider marketing and communications strategy, and line manage senior officers who lead the operations and development of our website, social media, email marketing and paid advertising activities. 

You’ll play a lead role in maximising digital marketing opportunities, raising the profile of the organisation, communicating information, services and campaigns to new and existing supporters, and using insights and data to drive engagement and growth across the organisation. You’ll be the go-to expert for major initiatives that require digital support, from communication campaigns to change projects. You’ll also bring insights into the latest trends and developments in the digital marketing landscape.

You’ll be a digital all-rounder with enough hands-on knowledge and experience to support your operational leads, and the ability to think strategically, guiding the team and driving forward new ideas and initiatives. 

Charity People is thrilled to collaborate with London's Air Ambulance in the search for a dedicated Direct Marketing Officer to bolster the Fundraising and Marketing team. This role presents an exciting opportunity to contribute to crucial initiatives aimed at securing funds for the replacement of two helicopters and the enhancement of helipad facilities, enabling continued service provision for complex trauma rescue cases across London.

As the Direct Marketing Officer, you will play a pivotal role in supporting the development, management, and optimization of the Lottery and Regular Giving programs through Face to Face fundraising. This position involves close collaboration with face to face fundraisers, external agency contacts, and internal stakeholders, including paramedics, doctors, and various departments within the charity.

Salary: £30,000 to £35,000 (depending on experience)
Location: Hybrid, flexible working, field-based role with travel around London
Contract: Permanent, 35 hours per week, with core working hours of 10:00 - 16:00
Benefit: 27 days holiday per annum, plus bank holidays, employee assisted programmes, volunteer leave days

Key Responsibilities:

Planning & Organizing: Collaborate with the Direct Marketing Manager to oversee campaign activities across Private Site, Door to Door, and Telemarketing. Contribute to the development of strategic plans and analyze campaign results to ensure ROI.
Fundraiser Training and Engagement: Update and refine Fundraiser Induction Training and conduct engaging training sessions on the charity's services. Implement a monitoring plan for external Face to Face agencies and build strong relationships with operational teams.
Fundraiser and Agency Monitoring: Monitor fundraisers' performance, ensure compliance with internal procedures, and maintain high standards for external suppliers. Facilitate the smooth running of Face to Face campaigns and cultivate relationships with agency partners.
Administration Duties: Manage invoices, stock, and website content related to Face to Face Fundraising. Support the Direct Marketing Coordinator in territory management and engagement schemes.

To kickstart the application process, please contact Seema Choudhury at Charity People today with your CV or profile. We are committed to providing equal opportunities and welcome candidates from diverse backgrounds. If you require any assistance or adjustments during the application process, please don't hesitate to reach out.

For over thirty years, Charity People has been dedicated to recruiting talented individuals for non-profit organizations. We are proud to partner with charities, universities, and institutes that promote diversity and inclusion in the workplace. Join us in making a difference in the charitable sector.

About the opportunity
As our Digital Marketing Officer, you will play a pivotal role in supporting the Marketing Manager and broader team in volunteer and school recruitment efforts, while managing our social media presence. Your primary responsibilities will include managing and curating content for Action Tutoring's social media platforms, including Facebook, Instagram, LinkedIn, X, and TikTok.

In addition to social media management, you will contribute to the creation of diverse content, such as graphics, videos, and photography, with occasional visits to our school programmes and events. You will also monitor and report on the impact of our social media campaigns, staying abreast of industry trends to optimise our digital presence.

If you're creative, passionate about education, and thrive in community engagement, we'd love to have you on board.

Closing date: Sunday 19th May 2024
Interviews: 28th and 29th May 2024
Start date: June 2024

Location: This role is remote. The candidate can be based anywhere in the UK. Occasional travel to London is required.

We use anonymised applications for our shortlisting process.

Duties and responsibilities
• Responsibility for managing Action Tutoring’s social media channels (Facebook, Instagram, LinkedIn, X, TikTok and YouTube). Plan content (in collaboration with wider Marketing and Communications team) in line with the charity’s wider campaigns, volunteer recruitment rounds and key messages, ensuring regular diverse posting.
• Work with the Marketing Manager to develop engaging content which encourages the recruitment of high quality volunteer tutors, enquiries from potential partner schools and raises awareness of the charity to potential fundraisers, donors and employees.
• Promote the breadth of Action Tutoring’s activities and projects on social media, working across the whole team to gather content to raise brand awareness (including Programme, Philanthropy, Operations, Policy and Impact).
• Contribute to the development of content for social media channels including graphics, video and photography, with the occasional visit to school programmes and other charity events.
• Regularly analyse and report on the impact of Action Tutoring’s social media content through weekly analysis, quarterly reporting and campaign analysis.
• Monitor social media trends and industry developments to ensure we’re maximising content across all channels.
• Lead on blogger, influencer and community outreach (e.g. Facebook community groups, Next Door) to help raise awareness of Action Tutoring's volunteering opportunities and encourage applications.
• Manage our national digital adverts (such as Indeed, CharityJobs, Do-It). Respond to any direct enquiries sent through these and other digital platforms, including the Volunteer Facebook Group and Google business.
• Identify national digital advertising opportunities for volunteer and school marketing, and support with content for regional adverts. Work with the Marketing Manager to analyse impact and decide where our budget is best spent.
• Support the day to day management of Action Tutoring’s website, editing content with updates upon request. Support with creating high quality, engaging content for the Action Tutoring website to ensure it’s optimised.
• Create external marketing materials on request and support with ad-hoc visual design work.
• Support with the attendance at volunteering promotion events, mainly university fairs.
• Any other duties deemed reasonable by the Chief Executive Officer.

Person specification

Qualifications criteria:
• Right to work in the UK.

We are looking for some of the following attributes, though you might be more experienced in some areas than others:

• Excellent knowledge of social media platforms such as Facebook, Instagram, LinkedIn, X, and TikTok.
• Copywriting skills: able to interact with a range of audiences and have outstanding verbal and written communication skills. The role involves representing our brand on various channels and you will need to be able to adapt your communication style to different audiences and inspire them to engage with the charity.
• Able to work independently and use initiative in a range of situations.
• Able to think creatively and generate content to effectively convey messages and motivate audiences.
• Adaptable and open to learning. You will need to be willing to adapt and to grow and develop with the organisation.
• Efficient and able to work under pressure when required, able to multi-task and juggle a varied workload.
• Committed to equality, diversity and inclusion.
• Committed to the mission and values of Action Tutoring.
• Committed to promoting and safeguarding the welfare of children.

We're the UK's leading bowel cancer charity. We're determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.

We currently have around 90 staff based in England, Wales Scotland and Northern Ireland.

Thanks to the generosity of our community, we’re in a privileged position to be able to grow our staff team to deliver our ambitious strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK, and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a future where nobody dies of bowel cancer.

We're looking for an IT Project Manager to join our Data and IT team. The IT Project Manager will oversee the planning, implementation and tracking of assigned IT projects within the charity. You'll be responsible for managing the project team, ensuring projects are completed on time, within budget and meet quality standards. You'll serve as a liaison between various stakeholders, including clients, internal teams and vendors, to ensure effective communication and collaboration throughout the project lifecycle. You'll also identify and mitigate risks, resolve issues and provide regular progress reports to stakeholders. 

Safeguarding

Safeguarding is everyone's responsibility and at we're committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment. 

Successful candidates may be subject to either a satisfactory basic or enhanced disclosure from the Disclosure and Barring Service (DBS) dependent upon the role.