Digital Fundraising And Supporter Experience Manager Jobs in Home Based
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Individual Giving Officer
Salary: £27500 to £30,000 FTE
Contract: Permanent
Hours: Full Time, 37 Hours Per Week OR Part time 30 hours per week over 4 days
Location: Hybrid / Hatfield
Are you passionate about fundraising? Would you like to play a key part within a growing charity focusing on making a difference to vulnerable young people in your local area? We would love to hear from you!
Herts Young Homeless work with 16-24 year olds who are homeless, at risk of homelessness, those aged 10-15 whose families are at risk of relationship breakdown and those aged 18+ who are in housing need and have mental health and substance misuse problems.
What can we offer you?
- A supportive, knowledgeble team and organistion
- 25 days annual leave per annum (in addition to Bank Holidays & Public Holidays)
- Holiday Purchase Scheme
- People's Pension Plan contribution
- Group Life Insurance plan
- Opportunities for personal and career development
- Hybrid working - option to work from home up to 2 days per week
- An additional annual leave day on your Birthday
- Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
- Medicash & Employee Assistance Programme - support with wellbeing & personal struggles/ Heath Cash Back Scheme
Job Purpose:
- Contribute to hyh’s overall Fundraising strategy as a member of the Fundraising Team
- Have day to day responsibility for the Individual Giving income stream
- Manage a portfolio of existing Individual Giving supporters, providing exceptional supporter care and building relationships, stewarding and nurturing existing donors.
- Improve supporter retention and maximise donors’ lifetime value to hyh
- Manage, develop and lead on the use of hyh’s CRM effectively to segment data and make insight-led decisions. This includes developing new reports, liaising with the external CRM consultant to make improvements, writing up procedures and training members of the team in best practice.
- Acquire and develop new donors through solicitation and stewardship plans using a supporter journey programme to build engagement and loyalty.
- Develop marketing and comms materials through digital and other channels to deliver the programme.
- Maximise all opportunities to develop regular giving, appeals, one-off occasion donations, in-mem and legacy
Skills:
- Excellent communicator in formal and informal communications, both verbally and in writing, to all stakeholders
- Excellent interpersonal skills with the ability to build rapport and communicate sensitively; negotiating effectively to generate support among people from diverse backgrounds and all levels
- Strong analytical and methodical IT skills
- Approachable, creative, ‘can-do’ attitude
- Ability to motivate others and work as part of a team
- ·Good numerical skills
Full Job Description available attached to Job Advert.
If you are open, big hearted, passionate, conscientious and take pride in doing a job well, then we would love to hear from you!
Please apply via the link on the vacancy found on our website submitting a cover letter with your CV . If you require any adjustments to support your application please let us know and we will be happy to help where we can.
Equal Opportunities
We treat everyone with equal dignity and respect, and promote equal opportunity for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.
hyh strives to be an equal opportunities and inclusive employer and welcomes applications from all sections of the community.
Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so
The client requests no contact from agencies or media sales.
We are recruiting a Stories Manager to develop and drive our strategy to put the stories of our volunteers, callers and fundraisers at the front of our communications and fundraising work.
This role is an exciting opportunity for a candidate experienced in working with case studies and storytellers who can efficiently manage a range of different stories sensitively and with confidence. If successful, you will lead the Samaritans case study function, support the organisation with its handling of real life stories and manage the relevant systems and processes.
Storytelling is not only central to the way we communicate but it is central to our theory of change. We know that in sharing personal stories we can help others who are struggling find courage to seek help. We can tackle the stigma surrounding suicide. Storytelling and lived experience cuts right across media and campaigns, fundraising, events, policy and influencing work and support.
This role will develop and implement a strategy to support the organisation (primarily the media, fundraising and individual giving teams) to champion the voices of those who have used our service, or have experience of suicidal feelings within our press activity, cash appeals, fundraising events and campaigns and policy work. This role will help bring Samaritans brand and work to life.
The Offer
- Permanent Contract
- Full time (35 hours per week)
- £39,000 - £44,000 per annum
- We are passionate about flexible working, talk to us about your preferences
- Hybrid working model, linked to our office in Ewell, with a mix of home and office based working
Skills and Experience
- You’ll be a compassionate and talented story-teller, with a journalistic or similar background.
- Experienced in case study management and stewardship, ideally in the charity sector, you’ll be passionate about our cause and keen to utilise your expertise in sourcing, interviewing and presenting people’s stories in a range of engaging ways and through different channels, including feature articles in the mainstream media, social media content and videos.
- A passion for People with adept interpersonal and communication skills, you’ll build new relationships with sensitivity and an understanding of the lives of those affected by suicide
- Along with the principles of safeguarding and ethical storytelling practice.
What’s in it for you – our benefits
So, you want to work for us? Good choice. We like it here too. We offer competitive salaries, flexible and hybrid working to suit your needs, family-friendly policies, 28 days annual leave inclusive of wellbeing days and a matched pension contribution up to 5%. You’ll have a structured induction and ongoing projects, secondments & learning opportunities. We also have colleague-led affinity groups made up of people with shared identities.
Your health and wellbeing is our priority. We have a staff community of Mental Health First Aiders, a Health Cash Plan and an Employee Assistance Programme. You’ll have free subscriptions to Headspace (your personal guide to mindfulness, sleep, focus, movement, and more) & Perkbox (an employee benefits platform with online exercise classes). That’s not all. We listen to your ideas and have staff forum and social committee networks.
Being Inclusive
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from Disabled, BAME and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Application
If this role sounds like the opportunity for you, please apply. You’ll be asked to upload your CV and provide a Cover Letter (2 pages maximum) tailored around your motivations for applying and your skills and experience in relation to the job outline. Please include reference links to 2 of your favourite pieces of story-telling work.
This role will close for applications at 5pm on Wednesday 05 June 2024, with interviews scheduled to take place on Monday 17 June 2024.
This role is based in the UK on a remote homeworking contract or based in our London office. If the role is based in the London office, you will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days.
The salary quoted is for the London office but if based at home, the salary will be £36,737.01 - £40,566.55
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
There's never been a better time to join Christian Aid's Fundraising & Supporter Engagement Department. We would say that, wouldn't we? But we mean it. Despite the challenges we've all faced over recent years, we have grown income and smashed our targets, making a transformational impact for people in poverty. Your next career step could see you joining our passionate and energetic team of poverty-fighters. We inspire more than 250,000 supporters and thousands of supporting churches to raise more than £40 million annually to tackle the root causes of extreme poverty.
We're committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don't have to be Christian to work here - we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we're open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too.
Want to know more about what it's like to work here? Click here to hear directly from some of our amazing colleagues.
Learn about our vision, mission and values
About the role
The Digital Optimisation Analyst is instrumental in advancing Christian Aid's digital strategy and supporting colleagues in achieving their ambitious digital, fundraising and supporter engagement goals. Through utilising measurable data and analytical tools such as Google Analytics, the role provides in-depth campaign analyses, performance reports, and a deep dive into users' online activities and behaviours. The deliverable insights and contributions empower teams to make data-driven, impactful decisions that generate positive change across the organisation.
About you
You will be the go-to expert in digital analysis, working closely alongside a variety of teams to maximise the reach, engagement and conversion of our digital journeys. You will be comfortable managing competing priorities and proactively engaging with multiple stakeholders. Alongside digital analysis projects, you will have a finger on the pulse of current trends, tools and best practice across the digital space.
Competency questions
As part of your application you will be asked to demonstrate your suitability by giving answers to the following questions:
-Understanding User Behaviour: Can you describe a time when you used analytics tools to analyse user behaviour on digital platforms? How did you use this data to enhance the user experience, and what did you achieve?
-Optimising Campaign Performance: Please share an experience where you identified opportunities to improve campaign performance in the digital space. How did you develop and test hypotheses to achieve better results?
-Empowering Teams with Insights: How do you ensure that the insights and reports you provide to teams are actionable and relevant to their objectives? Can you share an example of a time when your insights directly influenced a team's strategy or approach?
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos and we encourage applications from all faiths and none (with the exception of Director positions where there is a genuine occupational requirement to be a practicing Christian - Exempted under the Equality Act 2010).
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work/life balance.
We are thrilled to be looking for a Legacy Manager to join the Liberal Democrats on a 2-year FTC. As the next general election approaches, this is an exciting time to join the to join their Fundraising Team and play a vital role as they prepare for the election, which is likely to see a shift in the political landscape.
As a key part of the Major Donor Fundraising Team, you will develop the successful Legacy Programme through targeted marketing activities via digital & physical outreach. This role will have a focus on increasing the number of legacy donors via marketing & outreach, email campaigns, postal mailers, as well as the management of a free-will writing service. You will also lead engagement with legacy programme donors and the processing of legacy donations.
To be a successful Legacy Manager, you will need:
- Experience in Legacy fundraising/marketing, or in Individual Giving
- Ability to approach legacy donors and prospects, engage them effectively and make direct ask in person, by phone or email
- Interest in politics and sympathy with the cause of the Liberal Democrats
Deadline: 15th May
Salary: £35,000-£37,000
Contract: Full-time, 2 year FTC
Location: Westminster/Hybrid
If you would like to have an informal discussion, please call Jake on 02030 062787 or email your interest along with your CV to [email protected]
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
If enough applications are received the charity reserve the right to end the application period sooner.
Digital Content Officer
Full Time – Permanent – (Hybrid)
Closing Date: 04/06/2024
Our offer to you
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:
- Competitive salary and pension scheme
- 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
- Hybrid, Flexible working
- Cycle to work scheme
- Electric Vehicle Scheme
- Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
- Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping
About Us
This is a fantastic opportunity to join a team of over 1,700 employees and over 29500 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.
St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response, Falls response, Night Time Economy and Homelessness outreach) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.
Job Summary
As England’s First Aid charity our website is the first point of call for people who want to know how to learn first aid, donate or fundraise and join St John Ambulance volunteer and youth programmes.
As our Digital Content Officer you will support our Website Content Manager to create content so that our diverse audiences can find what they want on our website quickly, have a seamless experience, and can take action easily - such as donate, fundraise, sign up as a volunteer, join our youth movement, and learn how to do first aid.
Required Knowledge, Skills & Experience
- Experience within a similar role with some understanding of website analytics and a keenness to learn more
- Experience of developing and testing website content
- Experience of using a content management system (CMS) to create and edit content on a website.
- Experience of co-ordinating content libraries such as image, film, design of case studies
- Good technical ability with an understanding of AX, A/B tests & user personas and experience of using Tag Manager, HotJar, Semrush and other tools
About the Role
You will help to create website content that leverages our brand, the impact of our work and personal stories to compel people to support us online, become volunteers, as well as make sure that our sector-leading first aid information is accessible to everyone. You will:
- Assist the Website Content Manager in reviewing content and delivering our website content strategy.
- Work with the Content Manager to produce clear and compelling content and ensure stories are used across the website to motivate people to donate
- Work with stakeholders from different teams across the organisation to ensure that content meets KPIs, user needs and accessibility standards
- Use analytics tools to monitor and improve web content, deliver a seamless website experience and improve conversions.
Please see the job description for more detail (this can be viewed on our website or once you click apply)
If you are a current St John Ambulance employee, please apply here: Click here
For all other candidates, or St John Ambulance volunteers wishing to apply please apply below
We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.
St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.
Strathclyde would like to appoint an early career fundraiser to the role of Alumni Fund Officer, working within its established and successful Alumni and Development team. This role will deliver fundraising programmes to support the University’s Alumni Fund – a fund which is championed by many thousands of our graduates, and which supports the whole student experience.
You will deliver a range of fundraising projects including an annual student telethon campaign, direct mail, and digital projects (including Giving Day campaigns). Working across the University, you will develop close and supportive relationships with senior staff and talented students alike.
The University’s Alumni Fund helps students to have an outstanding student experience by funding a range of projects including scholarships for students in need; community programmes; international experiences; learning resources and student-led projects. You will raise awareness of the Fund to the student community, and you will manage the funding application process, taking an active role in awarding funding to successful projects.
This is an exciting time to be part of the Alumni & Development team at Strathclyde in the University’s Diamond Jubilee anniversary, celebrating its achievements and its future ambitions for its students, research, and teaching.
You will have a strong interest in fundraising, ideally looking to take the next step in your career as a fundraising professional. You will also have strong project management and administrative skills and the ability to create powerful content which introduces donors to the need for the Alumni Fund at Strathclyde and its positive impact for our students.
Formal interviews for this post will be held on 13/06/2024.
The client requests no contact from agencies or media sales.
PR Manager
This is a fantastic opportunity to work in a busy, high-performing public relations team at a national charity caring for the NHS. We’re looking for a brilliant, proactive and resourceful PR manager who is passionate about the NHS and generating amazing media coverage for a charity, in this remote and flexible working role.
You will be working for a charity that represents 100% of the NHS charity sector in the UK. Helping the NHS tackle today’s challenges and tomorrow’s opportunities.
Position: PR Manager
Location: Remote/flexible (must be able to work in Warwick and London offices occasionally)
Salary: £41,000 - 46,000 per annum, depending on experience
Hours: Full Time (35 hours per week)
Benefits: 10% pension contributions, 28 days annual leave, wellbeing time out, Perk Box, Pay it Forward days, Rewards Hub. Wellbeing time – Friday morning.
Closing Date: Midnight on Sunday 9th June
1st interview: w/c 17th June
2nd interview: W/c 24th June
The Role
The PR Manager plays a central role, working closely with the Head of Media to manage the public relations function of the charity. You will be responsible for helping to develop and execute prominent and high impact national and regional media campaigns, to help people better understand the mission and take action to support it.
Your main duties and responsibilities include:
· Generate regular, positive, proactive media coverage
· Proactively sell stories into the media as well as react to incoming enquiries
· Work with the Head of Media to develop impactful press strategies in line with the wider PR strategy
· Take a proactive approach to gathering NHS staff, member and supporter case studies
· Identify and develop high quality media pitches, spotting slots and opportunities and piggybacking on the news agenda where appropriate
· Build positive working relationships with target journalists
· Monitor and evaluate media coverage and PR activity, sharing coverage with key internal and external stakeholders
· Develop and maintain a good working knowledge of the issues affecting the NHS, and the wider political environment support liaison with NHS England, DHSC and other bodies to build relationships and ensure alignment of messages
The role is a hybrid of office and home working, requiring occasional meetings at the Warwick office. The team also meets in London but this is flexible, depending on the location of the successful candidate.
About You
You will have experience working in public relations. You will have experience of leading successful PR media relations strategies, and excellent written and verbal communication skills. You should be creative and passionate about delivering impactful work, with a proven ability to be highly organised and manage your own workload.
You will also have:
· Experience in developing and implementing media strategies for a high-profile organisation.
· Demonstrable evidence of successfully pitching to and building relationships with national, regional and sector journalists.
· A strong track record in reactive media management for an organisation in the public eye.
· Excellent time management skills and an ability to consistently meet deadlines.
· Excellent political awareness
· A strong track record in writing impactful content for different channels.
· Excellent interpersonal skills
· Excellent written and verbal communication skills
You will be asked to upload your CV and a covering letter outlining how you meet the job description and person specification, your Cover Letter should be no more than 2 sides of A4.
Other roles you may have experience of could include Public Relations Manager, Senior PR Officer, PR Lead, Brand, Media, PR, Public Relations, External Relations, Media PR Manager, PR Manager, Media and Communications, Communications, Digital Media, Digital Communications, Press Officer, Advocacy, Campaign.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
The Refugee Council is one of the leading organisations in the UK working with people seeking asylum and refugees. Our operational teams based in various locations throughout England provide advice and assistance across a wide range of issues, including helping people seeking asylum through the complexities of the asylum system, addressing issues of destitution, and assisting refugees and people seeking asylum to access key services including housing, welfare benefits, health, education and employment.
The Team
This role sits in the Digital Team within the Fundraising and Digital Directorate. This team is responsible for updating and transforming the Refugee Council’s external-facing digital platforms.
This Role
The Digital Copywriter will devise excellent creative copy and ideas to support the development of the Refugee Council’s digital platforms, with a particular focus on producing inspiring, impactful copy for our website and social channels.
Main Duties and Responsibilities:
The Digital Team is the central hub of digital expertise within the charity and a significant amount of our written communications are delivered via owned and paid-for digital communications. The Digital Team is currently involved in two core organisational projects: a rebrand and a website re-design. We have many different audiences we need to connect with, including the people we are here to help, and our digital platforms need to reflect that.
The Digital Copywriters main duties and responsibilities include, but are not limited to:
- Delivering creative and considered copy that is audience-led and supports the realisation of the Refugee Council’s strategic priorities.
- Working closely with the Refugee Council Media Team, and particularly the Senior Stories and Content Officer, who will provide story-led content for the Copywriter to develop in a way that engages with our key audiences.
For further information and to apply, please visit our website via the 'Apply' button.
Closing date: Monday 3rd June 2024.
We are seeking a creative and detail-oriented individual with a passion for crafting engaging communications, compelling content, and powerful stories to join our team as Communications and Campaigns Manager. In this pivotal role, you will develop and manage a comprehensive communications strategy for the charity, making a significant impact on children and families affected by the childhood cancer neuroblastoma.
As an exceptional communicator and storyteller, you will have the ability to write for a variety of audiences, inspiring engagement, raising awareness, and driving income growth. You will be experienced in developing and implementing multi-channel communications plans, encompassing social media, digital, and print. Additionally, you will manage and grow the charity’s press and media engagement.
This is an exciting time to join the charity as we embark on several major campaigns and advocate for improved experiences and outcomes for children and families affected by childhood cancer.
Summary of role responsibilities
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Develop, implement and manage a dynamic communications plan for Solving Kids’ Cancer UK that encompasses the three key pillars of our work, across all communication channels;
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Lead on the development and implementation of online marketing campaigns to raise wider awareness, demonstrate our impact, grow our income, and position our organisation as a thought leader in paediatric oncology;
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Develop and grow our charity’s’ media presence and profile;
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Raise the charity’s profile and reach through the generation of new online and offline audiences, followers and supporters.
For more detailed information about the role, charity, and team, look at the Recruitment Pack.
We actively encourage applications from those with lived experience of neuroblastoma and/or other childhood cancers. As an equal opportunity employer, we also welcome applications from all suitably qualified candidates, regardless of age, disability, gender, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, religion or belief, sex, or sexual orientation.
Recruitment timetable
We aim to follow the schedule outlined below:
Applications close: 16 June 2024 at 11:59pm
Shortlisting: w/c 17 June 2024
Interviews: 1 July 2024 (London office)
If there are any adjustments that would help you engage with the recruitment process, please let us know.
Safeguarding: As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.
Our vision is a future where no child dies of the childhood cancer neuroblastoma or suffers due to the treatment they receive.
The client requests no contact from agencies or media sales.
University of Oxford - Development and Alumni Engagement
Head of Development – Museums and Gardens
- Location: Oxford – hybrid working may be an option
- Salary: Grade 9: £52,815 - £61,198 per annum with a possible extension to £66,857.
- Contract type: Fixed-term to 30 September 2025
We are looking for a talented fundraiser, with a background in the cultural sector to join the Gardens, Libraries & Museums (GLAM) Team within the Development and Alumni Engagement team of the University of Oxford.
You will be working with such iconic institutions as the Pitt Rivers Museum, the Oxford Botanic Gardens, the History of Science Museum and the Oxford University Museum of Natural History. In this role in any given week you might see a dodo, extraordinary thousand-year old Chinese ceramics, insects collected by Darwin, the first scientifically described dinosaur and drawings by John Ruskin, as well as work on projects involving saving the largest flower in the world or supporting world-leading restitution work.
The collections are important and renowned on their own accounts, but also play a key role in the University’s research. In addition, they are the open doors to the University of Oxford, encouraging a diverse range of communities to engage our academics and curators.
Your role will include fundraising for major gifts to support the museums and gardens, and leading a team of fundraisers who will work to support a wide range of activities across the institutions. You will also work closely with the Directors and other curators to raise funds from a range of donors and supporters. You will work with the Associate Director of Development – GLAM to develop strategies and manage relationships with the Directors and be part of the wider fundraising team for GLAM.
This is an opportunity to raise funds to support some of the most beautiful and significant objects and collections in the country, and to work as part of the highly successful fundraising team at the University of Oxford.
What We Offer:
Your happiness and wellbeing at work matters to us, so we offer a range of family friendly and financial benefits including:
- Flexible hybrid working
- An excellent contributory pension scheme
- 38 days annual leave
- Membership to CASE
- Training and Development opportunities
- A comprehensive range of childcare services
- Family leave schemes
- Cycle loan scheme
- Membership to a variety of social and sports clubs
- Discounted bus travel and Season Ticket travel loans
Application process:
- Click the link to ‘Apply’ and follow the on-screen instructions on our Application portal.
- Applications must include of a CV and a letter of application, in your own words (in PDF format), outlining your motivations to apply for this role, your relevant experience and how you meet the criteria of the person specification.
Only applications received before 12.00 noon on 4 June 2024 can be considered.
Interviews are currently scheduled to take place on 14 June 2024, in person in Oxford.
Development and Alumni Engagement is committed to having a team that is made up of diverse skills and experiences. We encourage applicants from all sectors of the community and are especially keen to encourage candidates from under-represented groups to apply.
We raise funds in support of the University’s academic priorities, securing donations for all aspects of academic and student endeavour.
The client requests no contact from agencies or media sales.
Individual Giving Manager
Remote working
£36,000 - £38,000 pa plus excellent benefits
35 hours per week
The Individual Giving Manager in the Mass Fundraising team will work closely with the Senior Individual Giving Manager and Mass Lead to develop the programme across membership, lottery, raffle and digital fundraising.
As Individual Giving Manager you will:
- Lead on the RNID weekly lottery, which this year will be launching private site face to face recruitment
- Manage our two annual raffles
- Support the Senior Individual Manager with the review of our Membership programme and deliver the recommendations
- Support the Senior Individual Giving Manager and Mass Lead to set budgets and conduct regular reforecasting of your area
- Develop, test and improve new digital fundraising channels
You will be an experienced Individual Giving fundraiser with a strong track record of marketing and generating income. You will have excellent project management skills and enjoy working across teams to meet shared goals and objectives.
You’ll work closely with the Marcomms team on marketing plans and concepts that will inspire donors to give and stay to our case, allowing us to grow a sustainable programme. You will use evidence and insight to deliver an audience led programme, driven by a test and learn culture. You will create, test and iterate new products and be comfortable in developing audience profiles and propositions to support these products. You will have experience in managing supporter data to ensure compliance and maximise effectiveness of our campaigns.
Fundraising at RNID is going through exciting change, we are making record investment to our team to drive income growth and support the wider team to achieve its potential and deliver our strategic aims.
We are RNID: the national charity supporting the 12 million people in the UK who are deaf, have hearing loss or tinnitus.
Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus.
We work with our communities and partners across industry, government, charity, education and more to change life for the better.
RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most.
We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.
Closing date: 9 June 2024.
Interview date: w/c 17 June 2024.
FULL-TIME JOB VACANCY
SENIOR MANAGER, ANALYTICS AND INSIGHT
Development and Outreach Department
Multiple Office Locations Considered
Application Deadline: 4 June 2024
The Fundraising Systems & Data Analysis (FSDA) team of the Development and Outreach Department of Human Rights Watch (HRW) is seeking applicants for the position of Senior Manager, Analytics and Insight. The Senior Analytics and Insight Manager will be responsible for instilling a data-driven and data-informed culture to make evidence-based decisions, increase efficiencies, improve overall departmental return on investment (ROI), grow new fundraising streams, and achieve long-term profitability.
The Senior Analytics and Insight Manager will generate, improve, and analyze fundraising data, both quantitative and qualitative, from internal and external sources to produce strategic information that supports data-driven and informed decisions, tactics, and strategies that consistently maximize HRW fundraising results. This role will feed into both the quarterly reforecasts and annual budget data and supporting methodology and collaborating with the Finance team as needed for the Development department.
This full-time position will ideally be based in either the United States or Europe, preferably in one of the cities where HRW has an office and will report to the Managing Director of Fundraising Systems and Data Analysis based in London. The Senior Analytics and Insight Manager will manage at least one direct report.
The successful candidate may have the option to work remotely but is expected to work from the office 1-2 times a week. We aim to be as flexible and supportive as possible in both the recruitment for and onboarding of this position.
Responsibilities:
Product Management Oversight:
1. Provide strategic, tactical, and operational planning of all Business Intelligence (BI_ Systems and tools utilized by the Development Department;
2. Implement and build the BI structure of the Development Department, working closely with CRM (Salesforce) team and working with vendors as needed to understand the desired outcomes;
3. Partner with the Training & Support team to promote user adoption of BI reports by developing and implementing communication plans, training campaigns, and incentives to encourage staff engagement and utilization;
4. Ensure effective coordination and change management with Training & Support, CRM and Digital products, IT, and fundraising teams;
5. Act as the subject matter expert for all areas of fundraising reporting and respond to escalated queries and reporting discrepancies from Data Analysis Officer;
6. Develop project management processes to support the prioritization of all analysis, data selection, integration, and reporting requests, ensuring the briefing processes are understood and developing a Service Level Agreement (SLA) framework as needed; and
7. Support on Data Integrations and Application Interface Programs (APIs), including any Extract Transform and Load (ETL) processes as needed, working with the Data Quality and Integrations Officer to develop these to meet “fit-for-purpose” requirement. Support both the CRM and Digital Product Managers as needed.
Data, Analysis and Reporting:
1. Support the development and implementation of the long-term data and insight strategy for HRW which improves data quality, deepens the department’s institutional memory, and aligns with the broader HRW data strategy;
2. Develop and present actionable insights, strategic recommendations, and business intelligence from analytical output to support strategic decisions for the Development team and on investments and benchmarking activities;
3. Deliver the data and insight strategy including activity reporting, financial forecasting, specialist report development, and ad hoc analysis projects and data selections, to increase understanding of activity, supporter and financial trends and making recommendations to leadership to deliver improvements;
4. Collaborate with the Marketing Team to create data selections including recommendations on which are the best targets for direct marketing campaigns, create segments according to strategically determined criteria, data model, and develop testing plans to yield statistically significant results;
5. Work with the Fundraising Systems and Data Analysis Managing Director to build tools and reports that allow for both the forecast and budget revenue projections to be provided with ease. Create multi-year fundraising projections per main channel and audience using historical data, statistical modelling techniques, and new initiatives;
6. Collaborate with the Finance team around both the production and validation of financial reporting, including budgeting, reforecasting, and income reporting in general for the Development D Ensure that the Marketing coding / attribution processes are clearly documented and any exceptions tracked with the Revenue Operations teams;
7. Ensure that the expenditure budget for the Development Department is managed and reported on effectively, capturing the planned spending across the different teams within the department, including reporting on the actuals and investigating any variances with finance and the budget holders as needed; and
8. Ensure that the Leadership Gift data reporting can occur, through development of advanced visualizations including dashboards and ensure that hygiene initiatives are followed by supporting both the Data Quality and Integrations Officer and Relationship Manage Work with Finance on the monthly reconciliation processes.
Leadership, Training, & Support:
1. Lead improvement projects that shape the department’s effectiveness, efficiency and data-driven decision making;
2. Serve as subject matter expert to both the CRM and Digital Product Managers as they proactively assess users’ evolving system needs, priorities, capacity, and workflows, and ensure reporting needs are well articulated to inform future technology enhancements; and
3. Teach and mentor Data Analyst and Data Integrations staff to grow their capabilities within the fundraising CRM, data, and operations field.
Other:
1. Carry out other duties as required.
Managerial Responsibilities:
1. Provide leadership, motivation, and mentorship to the Data Analysis, Quality and Integrations team, setting clear expectations, performance objectives, and providing regular and constructive feedback;
2. Foster an inclusive, creative, and positive work environment, encouraging diverse perspectives and participation in diversity, equity, and inclusion efforts, while proactively addressing bias, discrimination, and microaggressions;
3. Model inclusive behavior and consistently adhere to HRW's internal values;
4. Incorporate diversity, equity, and inclusion values and initiatives into the work of the Data Quality and Integrations team; and
5. Collaborate with staff to develop initiatives aimed at movement-building and expanding partnerships with diverse clients, donors, stakeholders, and partners.
Qualifications:
Education: A bachelor’s degree or equivalent work experience.
Experience: A minimum of five (5) years of relevant experience working in fundraising data analysis or business data analysis is required. Knowledge and experience in nonprofit fundraising and marketing, preferably in a global INGO context with country-specific fundraising operations, is highly desirable.
Related Skills and Knowledge:
1. Fluency in fundraising practices, terminology, technologies, channels, and compliance, and the ability to translate easily between fundraising end users and technology providers is required.
2. A critical thinker with the confidence to transform data and information into structured systems and reports is required.
3. Record of generating buy-in from, and exceeding expectations of, internal and external stakeholders is required.
4. Hands-on experience with data analysis, quality, cleansing, extracting, and validation (ETL) processes and tools is required.
5. Fluency in SQL or similar database query language is required. Experience with unstructured data is a plus.
6. Knowledge of both using and configuring Application Program Interfaces (APIs) to perform data integrations between multiple systems is required.
7. Strong understanding of Business Intelligence platforms, report and dashboard construction and data modelling and segmentation within the fundraising data context (Power BI or Tableau is Desirable) is required.
8. Hands on experience with working with INGO CRM systems is required. Salesforce experience is desirable.
9. Excellent verbal and written communication skills in English, and the ability to present complex issues in a clear, concise and persuasive manner to business and technical professionals, and to staff for whom English is not their first language is required.
10. Ability to work collaboratively and build trust with diverse stakeholders globally, including staff for whom English is not their first language, is required.
11. Strong understanding of nonprofit fundraising processes, strategies, and best practices is required.
12. Experience in vendor management is desirable.
13. Detail-oriented with excellent problem-solving and troubleshooting skills is required.
14. Ability to work collaboratively with diverse stakeholders and teams is required.
15. Strong project management skills and the ability to manage multiple priorities is required.
16. Demonstrated experience managing teams ensuring motivation and high-performance levels is required.
17. Demonstrated ability to manage multiple priorities and work in a fast-paced environment is required.
18. Advanced knowledge of Microsoft Office software, particularly Excel, is required.
Salary and Benefits: HRW seeks exceptional applicants and offers competitive compensation and employer-paid benefits. HRW offers a relocation assistance package and will assist employees in obtaining necessary work authorization, if required; citizens of all nationalities are encouraged to apply. If this position were to be based in the United States, the salary range would be USD 88,000-96,000. Salary ranges outside of the United States vary based on location.
How to Apply: Please apply immediately or by 4 June 2024 by visiting our online job portal at HRW official website and attaching a letter of interest and a CV or resume. No calls or email inquiries, please. Only complete applications will be reviewed and only shortlisted candidates will be contacted.
If you are experiencing technical difficulties with your application submission, or if you require a disability-related accommodation e-mail us. Due to the large response, application submissions via email will not be accepted and inquiries regarding the status of applications will go unanswered.
Human Rights Watch is strong because it is diverse. We actively seek a diverse applicant pool and encourage candidates of all backgrounds to apply. Human Rights Watch does not discriminate on the basis of disability, age, gender identity and expression, national origin, race and ethnicity, religious beliefs, sexual orientation, or criminal record. We welcome all kinds of diversity. Our employees include people who are parents and nonparents, the self-taught and university educated, and from a wide span of socio-economic backgrounds and perspectives on the world. Human Rights Watch is an equal opportunity employer.
Human Rights Watch is an international human rights monitoring and advocacy organization known for its in-depth investigations, its incisive and timely reporting, its innovative and high-profile advocacy campaigns, and its success in changing the human rights-related policies and practices of influential governments and international institutions.
The client requests no contact from agencies or media sales.
Prospectus is delighted to be working in partnership with Ripple Effect to recruit an Individual Giving Manager. This position can be based primarily remote with occasional travel to the Ripple Effect office throughout the year.
Ripple Effect is a dynamic and passionate international development charity on a mission to create a powerful and lasting impact. Their vision is to see a rural Africa that is confident, thriving, and sustainable, with a growing economy and higher living standards for all. Ripple Effect have honed their focus on three critical areas: Farm Systems, Gender and Social Inclusion, and Enterprise Development. Through these pillars, they're dedicated to combating poverty and nurturing a vibrant, thriving African landscape that will flourish for generations to come.
As the Individual Giving Manager, you will be responsible for delivering the organisations cash programme and implementing the mid-value strategy. This is a great opportunity to take more strategic responsibility in developing the cash appeal strategy including, content, creative, data, digital, cross-team integration and analysis. Working collaboratively with others in the Fundraising and Engagement Team particularly, the Head of Supporter Engagement, and the Supporter Care Manager, you will ensure the supporter is at the heart of all campaigns and stewardship.
To be successful as the Individual Giving Manager, you will have proven experience of direct marketing and ideally within a fundraising environment. This person will need to understand how to use data segmentation and analysis to make informed decisions on individual giving strategy. Leading projects, this person will need to be able to work autonomously and collaboratively to bring teams together.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Jessica Stoddart at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. To apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role: Communications and Engagement Manager
Hours: 37.5 hours per week
Location: Homebased within the UK with a requirement to travel to occasional meetings, mostly held in London
Reporting to: Director of Brand and Digital
Benefits: Flexible working arrangements, 28 days of annual leave + 1 day for your birthday, pension scheme.
Key relationships: Digital Marketing Manager. External relationships with key agencies and partners.
Salary: £30,000-£32,000 per annum.
Are you a talented copywriter who can work at pace to create compelling digital content and engage vibrant online communities? Do you make the most of emerging social media and digital trends? If so, there’s an exciting and vital role waiting for you where you can make a difference in our global community.
About Overcoming MS
Are you looking to make an impact at the world’s leading multiple sclerosis healthy lifestyle charity?
At Overcoming MS, we are here for everyone with MS who wants to take control of their health and wellbeing. We provide clear, practical actions for people to take and a supportive community to help people living with MS. The Overcoming MS Program uses substantial scientific evidence to show how lifestyle choices alongside medication benefit physical and mental health.
Knowing people with MS can reduce their risk of disease progression through lifestyle choices gives hope to us all. Our vision is a world in which living a full and healthy life with MS is possible for everyone.
Once people with MS know about the potential impact of a healthy lifestyle, they need to feel that the information comes from a reliable source so they believe in it and adopt the changes. The Overcoming MS Program is based on broad-based, high-quality scientific evidence, and lifestyle is an area that has growing interest and development.
Job Description
The role holder will create effective communications and engagement to support the charity’s work. You will drive positive two-way engagement through our digital channels. Your work will support organisational priorities, driving reach, community engagement and donations.
You will join a fast-paced and highly capable team where you’ll have the support to make an impact. The role will showcase the organisation’s work and impact on our community while driving positive online interactions with our diverse and vibrant community. To join us, you will be a talented copywriter and content creator, passionate about engagement, and digital and social media trends.
Key responsibilities include:
Communication and campaign creation
- Drafting digital communication and engagement plans to deliver results.
- Crafting exciting, creative, energetic, simple communications which drive action.
- Working to support colleagues and audiences. Working with stakeholders to ensure communications are planned and delivered at the right time to meet their needs.
Using results to drive change
- Using insight to inform new plans.
- Monitoring and evaluating impact by using analytics to maximise effectiveness.
Copy creation
- Using your strong written and verbal skills to curate and manage high-quality, consistent content across all our delivery platforms: social, Live Well Hub, web, email and PR.
- Interviewing members of the community and creating engaging content from their stories.
- Generating press releases to drive coverage and awareness and raise the profile of campaigns.
Social media
- Leading on building our impact and engagement on social media with our audiences, in line with our objectives, including supporting engagement campaigns and fundraising.
- Ensuring that we are using the best tools and techniques by staying up-to-date with trends.
- Monitoring social media, ensuring prompt and accurate responses to enquiries.
- Using analytics to constantly optimise our social media impact.
- Developing content for email marketing, including for fundraising and events campaigns.
- Optimising email by A/B testing content to maximise performance through design and content improvements and creating triggered email sequences to build our message.
- Using audience segmentation and personalisation to support campaigns.
- Using analytics to identify ways to constantly optimise our email impact.
Website content plus content SEO
- Overseeing content development for the website and checking existing content so our website is kept up-to-date, engaging, and on brand.
- Ensuring web content is optimised for SEO and usability, training staff on best practice.
- Leading team efforts to enhance the website as an engagement tool.
- Using analytics to identify potential content changes.
Engagement
- Acting as the digital community lead for engagement of our online communities on social media and the Live Well Hub, including guiding team members to follow best practice.
- Supporting online events and driving positive engagement opportunities.
- Responding proactively and appropriately to online messages and comments.
- Engaging and participating in online community groups and discussions beyond our channels.
Brand communication
- Ensuring all activity aligns with brand priorities.
- Championing on-brand messaging. Acting as a trusted expert on brand tone of voice.
- Ensuring all media and communications guidelines/policies are followed and kept updated.
- Sharing best practice with the wider organisation and continuing professional development.
Creative skills
- Generating and developing creative and innovative ideas with a good eye for brand, design, film and photography.
- Creating engaging collateral through software such as Canva, Photoshop or Indesign.
- Editing small amounts of audio or video (desirable).
Essential skills:
- High energy, with the ability to work at a fast pace, with a proactive, creative and flexible approach.
- Self-motivated with the ability to work effectively and autonomously from home while working collaboratively and building relationships as part of a tight-knit team.
- A keen eye for detail with a consistently high quality of work output.
- Highly organised, able to manage a content schedule, and plan and deliver digital campaigns. Able to prioritise work across multiple projects to meet deadlines.
- Demonstrable experience in developing, leading and executing high-quality, effective communications and engagement strategies that achieve desired results.
- Excellent writing, editing and communication skills for social media, web, email and PR.
- An understanding of how communications affect and engage audiences.
- An ability to communicate in an inclusive way with diverse audiences.
- Experience in managing and optimising website content, with strong on-page SEO skills.
- Confident using tools like Dot Digital (email) and Loomly (social scheduling).
- Able to flex hours and work outside normal hours where needed to cover events (time off in lieu will be provided).
- Familiarity with Google Analytics, and digital monitoring tools.
Desirable skills:
- Interest in wellbeing (desirable).
- Experience working in a charity (desirable) and partnering with other charities (desirable).
- Skills in creative content development, such as audio, video and photo editing, ideally using Adobe Creative Suite (desirable)
- Ability with Search Console (desirable)
Working location
You are comfortable working remotely as part of a small team and happy to travel occasionally to London or other central locations for meetings.
What can we offer you?
Our staff benefits include:
• 28 days annual leave plus a day off for your birthday and bank holidays
• Flexible working
• Remote working
• Pension
• Employee Assistance Programme
How to apply
Please send your CV and a covering letter detailing how you meet the essential skills.
Please respond ASAP, as we will start screening candidates as soon as we receive applications.
We are an equal opportunities employer, committed to diversity and inclusion in the workplace. We make hiring decisions based on merit. If you fill most or all of the requirements, please apply.
No agency contact, please.
Could you be New Writing North’s next Senior Marketing and Communications Manager? After 10 years, our current postholder is leaving for new adventures and their departure has created an opening. We seek a full-time Senior Marketing and Communications Manager to join our small, busy and creative team at NWN. This is a great opportunity for someone with at least three years’ experience in a similar role, who has an interest in contemporary literature and is looking to develop their career in the creative industries. It’s an exciting time to join the organisation as we develop new audiences and work towards creating a Centre for Writing and Publishing in Newcastle upon Tyne.
This role is central to NWN providing marketing support across all of New Writing North’s varied programme, including international literary prizes, young writers’ groups, and festivals and events. You will also shape the marketing and communications and audience development strategic plans and, will work closely with colleagues from different programme teams developing relationships with audiences and stakeholders online. The ideal candidate will have expertise in marketing and communications, and especially digital marketing and its potential for developing audiences. You will be a creative self-starter with a willingness to engage with audiences and to devise, test and evaluate new marketing initiatives.
Our mission is to bring people together through writing, reading and engaging in ideas, deepening mutual understanding and encouraging creative habits
The client requests no contact from agencies or media sales.