Digital fundraising and supporter experience manager jobs

As Liverpool Zoe's Place continues on its exciting journey to a brand new, state-of-the-art hospice, and following a period of increased profile across all media platforms; now is a really exciting time to join our team as our Senior Marketing Coordinator (Maternity Cover).

Over the coming 12 months you will manage all of our social media content and campaigns, lead on graphic design for our fundraising and service delivery campaigns, help us to keep in touch with families, supporters and stakeholdes, and contribute to our renaming and rebrand process which is getting underway in early 2026.

Working alongside a passionate, committed and highly-skilled team of nurses, health case assistants, specialists, fundraisers, administrators and other professionals, you will help to ensure that Liverpool Zoe's Place continues to deliver outstanding care to young children with complex conditions, and their families. 

Liverpool Zoe's Place has been on an incredible journey over the past 18 months, raising more than £7.5million in 31 days and launching the programme of works that will lead us to our new home in West Derby, and one of the best childrens' hospices in the world.

If you have experience of managing social media, graphic design and comms, and you're ready for a new challenge, we would love to hear from you. 

Jerry Green Dog Rescue is looking for an inspiring, self-motivated and target-driven Fundraising and Volunteer Manager who can hit the ground running. You will oversee Community Fundraising and Volunteering at Jerry Green Dog Rescue, and will be instrumental in setting the future strategy for Community Fundraising from individuals, groups and corporates, as well as leading on the Volunteering strategy for across the charity.

This role is Hybrid – minimum 1 day per fortnight at one of our centres (Nottinghamshire, North Lincolnshire, South Lincolnshire), with travel across our regions to support your team and visit our centres and shops as required. You will manage 2 x Volunteer and Community Fundraising Officers and 1 x Volunteer Administration Assistant.

As the Volunteering and Community Fundraising Manager you will be responsible for:

· Developing and defining the Community Fundraising strategy and Volunteering strategy, with income stream responsibility for Community, Corporate, Third Party and Virtual Products.

· Implementing excellent supporter experience across community fundraising and volunteering.

· Leading on exciting projects such as the growth of our Virtual Products and Third Party event offering for supporters.

· Inspiring and motivating your team of talented individuals to achieve their objectives, instilling a culture of trust, innovation and being solution-focussed.

· Working collaboratively across the organisation, and as part of the ‘Leads’ group to achieve the aims of our organisational strategy

· Acting as an ambassador for Jerry Green Dog Rescue, and living our values in everything you do, with your colleagues, supporters and volunteers.

· Keeping up to date with sector trends across community fundraising and volunteering, and ensuring adherence to relevant legislative requirements.

This is an exciting time to join our team. We are coming to the end of the first year of our 5-year strategy, and with much of the groundwork in place there is now a real opportunity to make a step change in income growth and building a strong volunteer network.  

We’re looking for someone with previous experience within either Community, Events or Corporate fundraising with a track record of achieving or exceeding income targets, as well as a strong understanding of Volunteer management. Above all, you’ll share our belief that every dog deserves kindness, compassion, and a home of their own. A full valid driving licence will be needed to undertake this role.

Benefits include

· 33 days annual leave

· Hybrid and flexible working arrangements available

· Employee Assistance Programme

· Discounts through Bright HR, Charity Workers and Give As You Live platforms

· NEST pension

·         Potential Salary sacrifice offers

All dogs deserve a good life and a safe, loving home. We exist to find safe, loving homes for dogs and to support people to give their dogs as good a life as possible

We are looking for a Digital Fundraising Marketing Manager to join a global team fighting for a new era where people, wildlife and the planet thrive.

This is a Surrey based hybrid role with 2 days a week in the office.

The Charity
A passionate charity with a strategy focused on mobilising a movement and delivering key legislative reforms. The charity offer a range of benefits including flexible working, learning and development opportunities, a generous 10% pension and an employee assistance programme.

The Role
This role is part of the Global Fundraising Team of over 50 staff. You will be responsible for planning and managing a digital fundraising portfolio including paid and organic advertising, Shop and eCommerce products, and Community and Events fundraising.

You will manage the delivery of digital campaigns from start to finish, from budgeting and scheduling through to audience selection, agency and supplier briefing, copy and creative development, digital production, and reporting.

Working in conjunction with the Head of UK Fundraising, you will identify innovative opportunities for the development of the UK digital fundraising strategy.

Data and measurement to optimise results working with fundraising, digital, CRM teams and external suppliers to evaluate and report on digital product and campaign income, identifying KPls to optimise for regular and single growth income.

Process management to drive efficiencies you will champion best practice digital production systems, processes, and platforms to improve ways of working.

The Candidate
Track record of working on successful digital marketing, campaigns and communications ideally in a charity setting.

Experience of delivering digital marketing strategy and campaign management for lead generation, acquisition and retention that is audience-centric, rooted in insight and target driven.

Experience of working across a range of digital channels including paid and organic social media, Google Ads , web and email.

Hands-on experience of working with digital production, service providers and platforms to identify and deliver best-in-class digital solutions.

Experience of digital and data reporting and analysis, with track-record of acting on insights to achieve KPls and income targets.

Experience working with a wide range of stakeholders to support their digital marketing planning and communication delivery.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Legacy Group Consulting LTD are recruiting on behalf of Solar Aid for a Supporter Care Officer;

 

Location: North East London

Contract: Full Time, Permanent – 37.5 hours

Salary: £27,900pa to £29,700pa – depending on experience

Closing Date: Wednesday 26th November 

Why this role matters

We are working with an amazing, international charity – Solar Aid where their mission is to light up every home, school and clinic in Sub – Saharan Africa by 2030, using safe, clean, solar power to recruit someone fantastic for this role.

This role isn’t just about tasks and responsibilities, it’s about joining a team where your voice is valued, your growth is supported, and your work genuinely makes a difference.

What you’ll be doing

As the Supporter Care Officer, you'll be part of wider fundraising team, reporting to brilliant Supporter Care Manager – a small but might team. You’ll be at the heart of helping deliver outstanding supporter care experience, assisting the smooth running of fundraising operations and smooth handling of non-supporter communications.

Your key responsibilities will include:

• Making sure every supporter feels heard, valued, and appreciated
• Managing donation processes and supporter communications with care and efficiency
• Supporting the team with admin tasks that keep everything running smoothly
• Working closely with colleagues across teams to create a brilliant supporter experience
• Develop and refresh supporter journeys across engagement channels, working with Engagement and Digital teams
• Review and refresh “thank you” materials, communications and processes.
• Respond to supporter enquiries received by phone and email, acting as a first point of contact for supporters.
• Contribute to the integrity of the database by amending supporter details as necessary and recognising areas for improvement to support the Supporter Experience Manager with maintenance of the CRM.

What you’ll bring

We’re not looking for someone who ticks every box - we’re looking for someone who’s curious, committed, and ready to learn. If you’ve got the following, we’d love to hear from you:

• Experience in customer service, supporter care, or a similar rolerking knowledge of online fundraising
• Strong communication skills and a real empathy for people
• Good working knowledge of online fundraising
• Comfortable using databases, emails, and admin systems – they use Salesforce – if you have experience of this, would be advantageous
• A positive attitude and a willingness to pitch in

What’s in it for you

The chance to be part of an organisation that’s making tangible impact

• Supportive, inclusive team culture
• A working environment where new ideas and testing new things is strongly encouraged.
• Hybrid/flexible working options
• Opportunities for training, learning and growth
• 7% employer pension contribution
• 25 days’ annual leave

 

How to apply

If this sounds like your kind of role, we’d love to hear from you.

You can apply by sending your CV and a short cover note to Seema Choudhury at Legacy Group Consultancy LTD 

If you are shortlisted for interview stage (it will be a 2 stage interview process – one informal chat online and one formal interview at the London office with an interview panel. Interview dates to be confirmed)

A note on equity

We actively encourage applications from people with backgrounds that are underrepresented in the charity sector. If you need any adjustments to take part in the recruitment process, please don’t hesitate to ask - we’re here to make this accessible to everyone.

Let's build your legacy together

Social Sync is a UK-based tech for good company revolutionising the way charities and nonprofits fundraise and engage with their audiences. Alongside their Social Sync platform which powers behavioural, omni-channel journeys that react in real time to supporter actions, the organisation also delivers expert managed services to a range of charities, taking a holistic approach which empowers charities to scale their impact.

Pioneers within the space, Charity People is delighted to be partnering with the organisation as they continue to grow, and is heading up the search for a Digital Marketing Manager who will join the team to take ownership of managed service ad campaigns on behalf of their charity clients.

Contract: Full time, permanent role

Salary: £45,000 to £50,000

Location: All Social Sync staff work remotely and this is a home-based role

Benefits: 33 days of paid holiday (pro-rata) inclusive of Statutory Bank Holidays, enhanced maternity and paternity pay, pension contributions

Closing date for applications: 9am on Monday 1st December

Interviews: first stage interviews will be held week commencing the 8th December with second round held week commencing 15th December. Both interview stages will be held remotely.

As Digital Marketing Manager you will hold a key role within the Managed Services team, where you will have responsibility for all elements of the ad campaign lifecycle on behalf of Social Sync's charity clients, from strategic planning and creative direction to hands-on build, execution, optimisation and evaluation.

Core responsibilities within the role will include:

• Lead the strategy, build, and optimisation of all managed service ad campaigns
• Ensure every penny of client ad spend generates maximum ROI
• Become the internal expert on all major digital advertising platforms and trends
• Provide clear, data-driven evaluation that informs future client campaign strategies

We're keen to speak to highly driven and results motivated Digital Marketing Managers with experience in developing, implementing and monitoring digital advertising campaigns and would love to hear from anyone with the following key skills and experience:

• Proven, hands-on experience in strategy, execution, and evaluation of large-scale digital advertising campaigns, particularly across Meta Ads and/or TikTok
• Deep technical proficiency in ad platform interfaces, pixel implementation, and tracking systems.
• Strong analytical skills with the ability to translate complex data into clear, actionable commercial insights
• Experience managing significant ad budgets and a demonstrable track record of achieving high ROAS
• Expert within the non-profit sector and strong understanding of fundraising acquisition strategies
• Excellent communication skills, capable of explaining complex paid media strategies simply to non-technical stakeholders

If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance. 

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Digital Fundraising Manager (Maternity Cover)

Location: Home-based (occasional UK travel for team days or events)
Hours: Part-time, 24.5 hours per week (flexible pattern)
Salary: £32,975 per annum (£47,107 FTE) £218 home working allowance benefits
Contract: Fixed-term maternity cover until February 2027

A well-established national charity is seeking a Digital Fundraising Manager to lead its digital events and virtual fundraising programme during a 13-month maternity cover period. This is a part-time, fully home-based role within a supportive and collaborative team, offering the chance to make a real impact through online fundraising.

About the role
Reporting to the Head of Mass Participation and Community Engagement, you will manage a team of three and oversee a calendar of digital fundraising events that collectively generate around £2 million annually. You will drive innovation across the programme, deliver paid social media campaigns, and ensure exceptional supporter journeys that build long-term engagement.

This is both a strategic and hands-on role, balancing leadership, campaign planning, and optimisation of activity across Facebook, Instagram, X, and TikTok. You’ll also work closely with colleagues across marketing, data, and design to ensure digital fundraising activity aligns with wider organisational goals.

Key responsibilities

• Lead the delivery and development of the charity’s digital fundraising events programme.
• Manage and motivate a team of three, supporting their professional development.
• Plan and deliver paid social campaigns across multiple platforms, testing new approaches.
• Oversee project plans, budgets, and KPIs for all digital events.
• Ensure excellent supporter stewardship and behavioural supporter journeys.
• Build relationships with agencies and platform partners to enhance performance.
• Use data and insight to optimise campaigns and identify growth opportunities.
• Work collaboratively across teams to share learning and deliver integrated campaigns.

About you
We are looking for an experienced digital fundraiser with:

• Proven experience managing digital fundraising campaigns or events.
• Strong understanding of paid social advertising and digital supporter journeys.
• Experience managing staff and developing high-performing teams.
• Excellent project management and organisational skills.
• Analytical mindset with ability to use data for decision-making.
• Empathy, creativity, and sensitivity when engaging with supporters.
• Collaborative approach and confidence working remotely.

Benefits

• 28 days annual leave (pro rata) plus bank holidays
• Flexible, fully home-based working
• Employee Assistance Programme and wellbeing support
• Life assurance (3x salary)
• Cycle to Work Scheme and retail discounts
• Volunteering leave (2 days per year)
• Pension scheme and maternity/adoption pay benefits

How to apply
Please submit your CV to express your interest, and we will arrange a conversation about the role and how to formally apply.

Applications will be a short supporting statement (no more than 500 words) outlining your suitability for the role along with CV by Sunday 9 November 2025.

Interviews: Week commencing 25 November 2025 (held online).

Join a compassionate, mission-driven organisation leading the way in digital fundraising for a vital cause.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

The Fundraising & Partnership Lead will report to the Head of Smart Works Birmingham and will be responsible for overseeing all aspects of income generation for the charity. In collaboration with the Head of Centre and Trustees, with the responsibility for Fundraising, the successful candidate will design and implement the centre’s annual income generation strategy. The position will concentrate on diversifying income streams, fostering corporate partnerships, and cultivating relationships across the West Midlands to support all fundraising initiatives, thereby ensuring the organisation's long-term sustainability.

For full details and requirements, please see the attached job pack. 

Please apply via our online portal by submitting your CV and cover letter (which answers the following questions) by 9am on Monday 17th November.

• Why do you want to work for Smart Works Birmingham? (max 250 words)
• ·What experiences and skills do you have that makes you well suited to the role? (max 400 words)
• In your opinion, what is the biggest challenge and biggest opportunity in the charitable events space? (max 400 words)

As a Community Fundraiser you will plan, deliver and promote community fundraising activities and events to raise vital income, increases awareness of unpaid carers and build strong, lasting relationships with community supporters.

You will play a key role in developing relationships with local businesses, schools, faith groups, and community organisations, inspiring them to support unpaid carers, people with care and support needs and their families.

If you are someone who wants to make a real difference while developing your career in charity fundraising, we would love to hear from you!

What We’re Looking For

• Experience of community fundraising, events, or income generation
• Excellent relationship-building skills with people from all walks of life
• Confident communication and presentation skills
• Ability to organise events and campaigns
• Passion for supporting unpaid carers and the communities we serve

Key Responsibilities:

Community Fundraising and Events

• Organise, lead and evaluate all community fundraising activities and events.
• Support and inspire individuals, schools, and community groups to fundraise.
• Provide excellent stewardship to fundraisers, donors, and supporters.

Relationship Building

• Build partnerships with local businesses, faith groups, schools, and clubs.
• Develop innovative fundraising ideas to engage community supporters.
• Represent the charity at community events, presentations, and cheque collections.

Campaigns & Communications

• Work with the PR & Communications Officer to promote fundraising activities.
• Use social media and digital tools to engage supporters.
• Produce engaging fundraising materials and updates.

Administration & Reporting

• Keep accurate records of income and supporter details using the CRM/database.
• Monitor progress against fundraising targets.
• Ensure fundraising activities comply with relevant fundraising regulations.

What We Offer

• Competitive salary
• Starting annual leave entitlement of 25 days, increasing with service to a maximum of 30 days (and Bank Holidays), plus your 'birtholiday'
• Pension contribution scheme
• Mobile phone, laptop, and paid mileage
• Hybrid working
• Benefits platform offering flexible high street savings and discounts on top brands
• Employee Assistance Programme and wellbeing platform
• Ongoing training and development opportunities
• A supportive, flexible workplace where your contribution makes a real difference

Title:Corporate Fundraising Manager

Reporting To: Senior Corporate Partnerships Manager 

Location: Hybrid, working from home and our office based in West London

Salary: £30,000 - £33,000 per annum

Hours of Work: 40 hours per week, inclusive of a daily 1 hour paid lunch break

Contract: Permanent

Benefits:

• 25 days annual leave per year, plus public holidays;
• Company electronic devices;
• Enhanced salary sacrifice pension scheme;
• Private health insurance after completion of probation;
• Eligibility for a Blue Light discount card

Closing Date: 31st October 2025. We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.

Job Summary 

Working with the Senior Corporate Partnership Manager, this role supports high-value corporate partnerships through engagement, stewardship, and identifying new opportunities aligned with the charity’s goals. This newly established role in the income team reflects the growth of MHI’s partnerships and offers an exciting opportunity for an ambitious corporate fundraiser with a passion for digital mental health. MHI is at a pivotal point in its development, having experienced significant growth since launching in 2017. Over the past 18 months, a primary focus has been on cultivating several major partners to support our core services (Shout and The Mix) and the development of three new digital mental health products. We are now looking to focus on these key partners, while expanding our portfolio of new opportunities. 

Key Responsibilities

• Support with high value corporate partnerships, including the delivery of employee engagement activities and communications, fundraising events and challenges
• Manage a portfolio of corporate partnerships, delivering first class stewardship and identifying and maximising opportunities for wider engagement
• Support the Senior Corporate Partnerships Manager to steward and engage partners and prospects, including thought leadership, communications, events, volunteering and fundraising activities
• Support with business development, utilising Salesforce, Pearlfinders and LinkedIn to identify and track opportunities
• Support the Senior Corporate Partnership Manager to create proposals, offers and presentations for new and existing partners
• Manage team administration, including merchandise orders
• Build excellent stakeholder relationships, keeping key contacts updated and ensuring partnership renewals
• Work with Commissioned Partnerships and Trust and Foundations colleagues to identify cross and upsell opportunities
• Work with the Public Fundraising team to promote challenge events and identify opportunities for our corporate partners
• Collaborate with internal teams - including Public Fundraising, Commissioned Partnerships, Trusts and Foundations, Data Insights, Clinical, Marketing, Volunteer, and Finance - to coordinate engagement, insights, assets, and timely communications.
• Build relationships with new potential corporate prospects for 2025 to 2028 income opportunities.
• Build relationships with counterparts of other third sector charitable organisations who MHI may work closely with for partnership opportunities.
• To take personal responsibility for keeping up to date with and contributing to the development of best practice in ways of working
• Commitment to high standards of service delivery and customer care
• At all times to carry out the responsibilities of the post in a manner consistent with promoting equalities and diversity, and which demonstrates respect for all.
• To actively participate in regular team meetings, contributing to strategy, discussions and decisions which will be beneficial to the MHI activities.
• Willingness to work flexibly in approach to work and/or work time requirements.
• A commitment to personal development around working requirements which will include attending training courses.

Person Specification

Essential

• 3+ years working with corporate partners, including building at least one new large corporate partnership
• 3+ years experience of working on community fundraising projects with the charity or through a corporate partner
• Experience of being highly organised, managing multifaceted partnerships in a charity setting, covering multiple projects and teams, and including reporting.
• Excellent verbal and written communication skills, with the ability to communicate with varying audiences, including corporate partners
• A strong interest in mental health and in data and technology, and an understanding of corporate partnership opportunities for the sector

Desirable

• Experience of using Salesforce or equivalent CRM.
• Experience of both face to face and virtual stakeholder meetings with high value corporate funders
• Experience of building employee and/or community fundraising events and opportunities

This role is subject to eligibility to work in the UK, plus satisfactory background and reference checks. 

We understand that AI is increasingly part of everyday life, and you might choose to use it when putting together your application. While AI can be a helpful tool, we ask that anything you submit reflects your own skills, experiences, and perspective. We value authenticity and integrity, and we want to see what you uniquely bring to our team and why our mission resonates with you personally. 

Galop, the UK’s leading LGBTQ+ anti-abuse charity, is looking for a passionate and experienced Individual Giving Manager to join their growing team.

This is a unique opportunity to take ownership of a developing Individual Giving programme and shape its future during a pivotal moment for Galop. The charity works at the forefront of supporting LGBTQ+ people who have experienced abuse and violence, including domestic abuse, hate crime, and so-called “conversion practices.” Their work is community-led, trauma-informed, and deeply impactful.

About the Role

Location: Hybrid – London office with flexibility for majority remote working
Salary: £40,000 - £43,000 (including Inner London Weighting)
Contract: Permanent, full-time (35 hours per week)
Application deadline: Monday 1st December

The Individual Giving programme is in its early stages, having launched in October 2023. Some initial foundation-building and activity has been completed, and Galop is now seeking an Individual Giving Manager to develop and grow this function into a key fundraising stream.

This role is ideal for an ambitious fundraiser ready to build a programme from the ground up and motivated by the opportunity to deliver meaningful change for LGBTQ+ communities.

The successful candidate will bring proven experience in Individual Giving and be ready to take the lead on a growing programme. You’ll also have:

• Experience developing and delivering successful Individual Giving strategies.

• Strong knowledge of digital fundraising and supporter journeys.

• Excellent communication and storytelling skills.

• Experience using fundraising databases (Salesforce preferred).

• Understanding of and commitment to LGBTQ+ rights and equity.

• A self-starter mindset and the resilience to thrive in a mission-driven environment.

There is currently no line management responsibility. The role sits within a small, supportive Fundraising and Communications team of three.

Interview Process

The selection process will include a two-stage interview, featuring a panel discussion and a task-based assessment.

Applications are being reviewed on a rolling basis, and the vacancy may close early if sufficient suitable applications are received — early application is strongly encouraged.

How to Apply

To apply, please submit your CV and a short covering statement outlining your interest in the role and your relevant experience.

For a full job description and details on how to apply, please contact Hannah at Harris Hill

As a certified B Corp™ and leading charity recruitment agency, Harris Hill is committed to equitable and inclusive recruitment practices. Applications from all sections of the community are actively welcomed, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics.

We are seeking a part-time Communications and Marketing Officer to join the Foundation during an exciting period of growth. You will work as part of a small team to deliver our fundraising strategy – by 2028 we aim to be raising £1 million a year to fund vital work in the National Park.

We are looking for a creative and proactive communicator who is passionate about the Peak District, its wildlife and its communities. You’ll be someone who thrives in a small dynamic team and is confident working across digital platforms to tell compelling stories, engage supporters and grow our reach. You’ll bring fresh ideas, a collaborative spirit, and a keen eye for details – whether crafting social media content, managing campaigns, or supporting fundraising initiatives.

This is a varied role that will work as part of a small team to ensure we raise the funds needed to support the Peak District to be enjoyed by everyone, forever. You will help to raise funds to:

• Protect our peatlands. The Park contains some of the most degraded upland peatland anywhere in Europe. We’re working to restore Peak District blanket bogs and peatland back to health, conserving this vital carbon capturing habitat for the future.
• Restore habitats. Nature is in crisis even in our National Park. We’re working to create bigger, better and more joined up habitats across the Peak District, supporting biodiversity and providing essential corridors for wildlife.
• Connect people and communities to nature. The more people who are connected to nature, the more people will want to protect it. We are working to ensure people of all ages and backgrounds have opportunities to experience and care for our National Park.
• Ensure access for everyone. There are over 1,600 miles of paths within the National Park. We’re working to fund high quality path repair, improve access for people with disabilities and help more people enjoy their right to roam.
• Protect our cultural heritage. The Peak District landscape has been shaped by people. We’re working to protect and conserve these irreplaceable heritage sites, from historic buildings and industrial structures to pre-historic features.

If you’re enthusiastic about making a difference and helping protect and promote the UK’s first National Park, we’d love to hear from you. We are open to individuals looking to transition from other sectors.

What we can offer you

• 25 days annual leave + bank holidays (pro-rata)
• Two wellbeing days (pro-rata) – additional paid leave to support your mental, emotional and physical wellbeing
• Enjoy your birthday as a paid day off
• 2 days volunteer leave per year (and access to volunteer opportunities inside the Park)
• Flexible working - we support hybrid and adaptable hours to suit your lifestyle
• Family friendly policies – flexible hours and a culture of listening and support
• Getting to work in and around our beautiful Peak District National Park

Digital Editor – Policy, Practice and Advocacy

Contract type: 12 months Fixed term Maternity Cover – 35 hours per week

Location: London, UK
UK hybrid working – a minimum of 40% of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.

Salary: £39,358 - £41,325 per year with excellent benefits

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

This post sits within the Digital Content and Experience team, which manages our online content and platforms, and delivers unique digital experiences designed to raise awareness, inspire brand love and stimulate action through a variety of channels. The Digital Content and Experience team is part of the Communications and Fundraising directorate and at the forefront of sector-leading, award-winning campaigns and products, thanks to a multi-disciplinary outlook and a test-and learn culture.

About the role

As our Digital Editor – Policy Practice and Advocacy, you will take day-to-day responsibility for content on WaterAid's WASH Matters and global websites and global social media channels, creating high-quality, user-centred material that compels people to act, while communicating organisational priorities. You will work closely with our Global Policy and Advocacy, and International Programmes departments to ensure the effective planning, production and continuous optimisation of digital content that is both inspiring and engaging.

In this role, you will:

• Support the Digital Content Manager - Policy, Practice and Advocacy (PPA) to deliver the digital content strategy for PPA content.
• Collaborate with other teams on developing audience-led digital content for global advocacy campaigns and moments.
• Proactively identify the need for new content that engages online audiences, writing or commissioning new content as required.
• Monitor and feed back on the performance of digital content through Google Analytics and social reporting tools.
• Work closely with the Content Marketing Manager (Email) to develop and publish the WASH Matters newsletter.
• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

To be successful, you will need:

• A track record in, and passion for, digital communications and copywriting.
• Proven experience of writing and sub-editing copy for web, mobile, social media and email.
• Proven experience of developing and delivering engaging social media assets, including graphics and video.
• Extensive editorial skills, including developing and delivering digital content plans, making sound judgements (regarding copy, imagery and social interaction) and publishing without supervision.
• Excellent stakeholder and project management skills, diplomacy, written and verbal communication skills.

Although not essential, we’d prefer you to have:

• A strong understanding of the digital landscape and ability to respond creatively to emerging trends.
• An understanding of web design and UX principles.
• Experience in digital campaigning and developing digital content to support public mobilisation campaigns

Closing date: Applications close 12:00 PM UK time on 26 November. Interviews are expected to take place week commencing 8 December.

How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter.

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the UK. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

• 36 days’ holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.

These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.

Our Global Commitment:

Our people promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change !

Supporter Services & Marketing Officer (Maternity Cover)
Location: Crewe (Office-based)
Contract: Full-time, 12-month fixed term
Salary: £26,000 per annum
Reports to: Head of Public Fundraising and Engagement & Digital Marketing Manager

Be the first voice of Railway Children.

We’re looking for a warm, organised and digitally minded individual to deliver outstanding service to our supporters. As the first point of contact for donors, community groups and the public, you’ll ensure every interaction—via phone, email, social or web—is positive and professional.

You’ll also support our fundraising and marketing teams with admin, digital content, and campaign delivery, helping us raise vital funds to protect children at risk.

Key Responsibilities:

• Manage supporter queries via inbox, phone and social media
• Send thank-you messages and fulfilment communications
• Maintain accurate supporter records (Donorflex)
• Support digital campaigns, website updates and online shop
• Assist with events, appeals and seasonal campaigns
• Build emails and social posts; monitor Facebook ads
• Keep marketing materials and templates up to date

What You’ll Bring:

• Excellent communication and customer service skills
• Strong admin and digital skills
• A proactive, team-focused attitude
• Passion for making a difference

Why Join Us?

At Railway Children, you’ll be part of a passionate, supportive team working to create real change. We offer flexible working conditions and a great opportunity to learn and develop. You’ll have the opportunity to make a meaningful impact every single day – and be part of a charity that truly values its people.

Join us and help us ensure we deliver the best supporter experience.

We are recruiting for Community Fundraising Lead to provide support and guidance to individuals and small groups of existing volunteers across a range of geographical areas, many of whom have been on a journey with the charity for decades, recognising their values whilst ensuring the updated mission of the charity is respected and communicated effectively. Working with both the Marketing and Income Generation teams, there will be opportunities to collaborate on projects and develop leads for support to maximise on fundraising activities and donor retention.

About Life:

Life is a UK charity for vulnerable women and families facing unexpected pregnancy or pregnancy loss. Life’s aim is to provide housing, care and support to vulnerable pregnant women (typically aged 16-25) who are in crisis situations, such as those facing homelessness (or at risk of), escaping abuse or other traumatic circumstances. We offer supported housing, a helpline and counselling service, and other practical and emotional support. Our services are inclusive; non-judgemental; and client-centred.

Our Values:

All our work is underpinned by the following universal human values:

• Humanity – All people are special and equal.
• Solidarity – We’re with you and for you.
• Community – We’re better together.
• Charity – Doing good for one another.
• Common good – Building a better world.

About You

Reporting to the Head of Fundraising, the postholder will be responsible for building on our existing community fundraising initiatives, which includes networks of loyal volunteers and church contacts – from international pilgrim participants completing fundraising treks to congregations organising bake sales. Liaising with people at all levels, the role will oversee initiatives such as our Ambassador programme, encouraging people to be confident representatives of the charity and ensure they are equipped to share key updates about national campaigns and community fundraising initiatives.

Information about the role: 

For further information, please see the attached job description. 

Salary: £28,000 – £34,000 FTE

Hours: 21 hours per week over 3 days

Location: Hybrid-working based in the Midlands, with frequent travel to supporter locations (Home Counties/ Midlands) and occasional travel to Head Office (Leamington Spa)

Please note, there is a requirement to drive for this role.

Please note that this vacancy may close earlier than the advertised closing date if a suitable candidate is found.

Benefits:  

At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:  

• Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours) 
• Birthday Leave  (applicable after 1 years service)
• Extra annual leave for long term service  
• Company Pension Scheme  
• Signed member of the Menopause Workplace Pledge 

Safeguarding and Equality: 

Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.   

We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.  

All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.