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Job Title: Ipswich Project Manager: Social Action
Location: Ipswich. Homebased with travel across Suffolk
Contract Type: 6 months Fixed Term
Hours: 17.5 hours per week (0.5 FTE)
Salary: £17,000 pa (£30,000 FTE pro rata)
DBS/PVG: DBS Basic
Job Family: 3
Volunteering Matters
Who we are
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.
Creating stronger communities through the power of volunteering
Volunteering Matters is a nationwide charity that exists to create stronger communities through the power of volunteering. We work with local partners to develop impactful programmes that support individuals and communities across the UK.
Since 1962, we’ve used our influence to champion volunteering as a powerful tool to build a thriving, resilient society. Our projects are co-created with the people and communities we work alongside: an approach that encourages our participants to become future volunteers and leaders, not just beneficiaries.
We understand the pressures of day-to-day life and create flexible, inclusive opportunities for people at all stages of life. And beyond delivering projects on the ground, we use our voice to shape policy and practice – ensuring volunteering stays recognised, supported and sustainable for generations to come.
What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people.
How we do this
We support people to share their time and skills to help others and tackle big challenges in their communities.
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We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.
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We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.
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We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.
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We connect businesses with communities, creating meaningful employee volunteering projects.
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We show the impact of volunteering and social action, proving how it changes lives for the better.
Our promise to volunteers
We are always looking for new ways for volunteers to make a difference. We bring people together across generations and backgrounds to learn from each other and create change. At the same time, we make sure that all our volunteers are trained, supported, and valued, so they feel confident in what they do.
It’s a brilliant time to join us. We’re evolving, growing our impact, and shaping a future where everyone can take part and feel they belong.
Job purpose:
The Ipswich Project Manager is the primary people and operational leader for delivery staff within the Ipswich Social Action team, part of the wider social action portfolio at Volunteering Matters. The role is responsible for ensuring the safe, compliant, and high-quality delivery of social action programmes in the Ipswich area that enable individuals and communities to speak up, influence change, and take collective action on issues that matter to them.
This is a time limited role with a strong emphasis on establishing new project delivery and maintaining and developing existing delivery and practice within the team. This will involve building a clear understanding of new and existing delivery models, supporting the integration of staff and projects into the new programme delivery, and identifying risks, gaps, and opportunities to develop further prospective delivery going forward. A key part of the role will be identifying opportunities to integrate all local activity into the#iwill Movement Town of Social Action work, and maximising opportunities to develop social action across all age groups. The postholder will also work closely with local funders and delivery partners to ensure they are fully engaged and involved in local program planning and delivery.
The role does not hold direct budget responsibility or lead a single programme. Instead, it provides strong people management, operational oversight, task management, and compliance leadership, alongside generating insight and recommendations to shape the future development of social action across the Town of Social Action.
Our Values & Way of Working
In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
Diversity & Inclusion
Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.
Disability Confident & Reasonable Adjustments
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter.
Benefits
Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer:
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Flexible Working by Default (re hours & place of work)
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Unlimited Annual Leave
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Employee Pension scheme
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Life Assurance
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Cycle to Work Scheme
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Season Ticket Loan
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Employee Assistance Programme
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Enhanced sick and family leave.
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Lifestyle Discount Scheme
We are also open to discussing job share applications.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.
Policy on AI-Generated Applications
Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI.
To Apply
Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.
We welcome applications from everyone, but please note that if we receive an extremely large number of responses, we may close this advert early to fully consider applications. We encourage you to apply promptly so you don’t miss the opportunity to join our community.
Right to Work in the UK
Please note that while we hold a license to sponsor employees on a skilled worker visa, the number of applications we can make each year is very limited. Unfortunately, this role does not meet the criteria for sponsorship, therefore, you must already have the right to work in the UK to be considered for this position.
If you have any questions about current vacancies, the recruitment process, or need support, our team is here to help. You can contact us directly by emailing and a member of the team will get back to you as soon as possible.
Registered Charity
101 - 500
We turn local knowledge into action by working with volunteers and partners across the UK to build stronger communities for all.
The client requests no contact from agencies or media sales.
Thank you!
Thriving Futures Leadership Academy Coordinator
Contract: Part-Time (0.5 FTE) Fixed term to 31/08/2030
Reports to: Thriving Futures Programme Manager
Salary: £17,500 per annum 0.5 FTE
Office Location: Hybrid with travel across London, Birmingham, Wales and Scotland when required
Benefits: 26 days annual leave plus bank holidays, (pro-rata for part-time staff) flexible working, pension contribution, Employee Assistance Programme 0.5 FTE
About Black Thrive Global
We exist to change the odds stacked against Black people by embedding race equity into systemic change so that thriving is not the exception but the norm.
Black Thrive Global evolved from the work of the Black Thrive Lambeth Partnership, which was established in 2016 to address the inequalities that negatively impact the mental health and wellbeing of Black people in Lambeth. Black people’s cumulative exposure to negative experiences and poor outcomes are not unique to Lambeth and Black Thrive Global was founded in 2020 to address the detrimental outcomes for Black people of African and Caribbean descent wherever they may be located.
Our work covers all life stages – children and young people, working age adults and older adults. Our guiding principle is to centre the lived experiences of Black communities in all that we do, and our strategic priorities are to embed race equity in systems change and to decolonise the evidence landscape.
The Thriving Futures Scaling Systems Change programme will involve scaling what we have tested and learned locally in Lambeth, Haringey, and Birmingham to achieve UK-wide impact through Black Thrive Global, with the ambition to extend our work into Wales and Scotland.
Role Description
The Leadership Academy Coordinator will play a key role in the planning, coordination, and delivery of the Leadership Academy, a programme designed to equip participants with the skills, confidence, and knowledge to engage with systems, drive change, and develop as inclusive, multi-skilled leaders, with a strong emphasis on valuing lived experience.
The Academy will bring together learning and development opportunities across a range of areas, including the Patient and Carer Race Equality Framework (PCREF), system navigation, community-led research, and leadership development approaches. Through this programme, grassroots community groups, people with lived experience, and system leaders will be supported to strengthen their leadership capabilities and contribute to anti-racist system change.
The postholder will be responsible for coordinating the development and delivery of the Leadership Academy, working collaboratively with Black Thrive localities, internal teams, people with lived experience, and external specialists to shape and deliver a high-quality learning offer.
Acting as the central point of coordination for the Academy, the postholder will oversee programme planning, stakeholder engagement, curriculum development processes, logistics, and delivery timelines. They will bring together contributions from multiple workstreams and partners, ensuring that content is aligned, relevant, and delivered effectively to meet the needs of participants.
The postholder will work closely with facilitators, trainers, and subject matter experts to coordinate sessions and learning activities, while ensuring effective quality assurance, participant engagement, monitoring, and evaluation. Responsibilities will include managing programme schedules, coordinating communications, tracking participation and outcomes, and maintaining accurate records to support reporting and continuous improvement.
The Leadership Academy Coordinator will be responsible for ensuring the successful delivery of the Academy's vision, objectives, and outcomes. They will support the ongoing development of the programme by identifying opportunities for improvement, strengthening partnerships, and ensuring the curriculum remains responsive to the needs of communities, stakeholders, and the wider system.
The role requires excellent organisational, project management, and relationship-building skills, alongside the ability to coordinate multiple priorities and stakeholders. The postholder will act as a key connector across the programme, ensuring all elements of the Leadership Academy come together effectively and provide a positive and inclusive experience for participants.
Key responsibilities
- Coordinate the end-to-end delivery of the Leadership Academy programme, ensuring all activities are well-planned and executed.
- Design and support the development of engaging training sessions and learning materials.
- Liaise with internal and external trainers to schedule, prepare, and deliver sessions effectively.
- Facilitate training sessions where appropriate, ensuring a psychologically safe, positive and inclusive learning environment.
- Track participant attendance, engagement, and progression, maintaining accurate and up-to-date records.
- Act as the main point of contact for participants, trainers, and stakeholders involved in the Leadership Academy.
- Monitor programme delivery against agreed timelines and outputs, ensuring milestones are met.
- Support the evaluation of sessions and gather feedback to inform continuous improvement.
- Contribute to the ongoing development and refinement of the Leadership Academy offer.
- Ensure all programme delivery aligns with organisational values, including equity, inclusion, and accessibility.
- Provide regular updates and reports on programme progress to Programme Manager.
The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
Personal Specification
Essential Criteria
· Experience coordinating or supporting the delivery of training programmes, learning initiatives, or events.
· Strong organisational skills with the ability to manage multiple priorities and deadlines
· Excellent communication and interpersonal skills, with the ability to build relationships with a range of stakeholders.
· Experience working collaboratively with facilitators, trainers and external partners
· Ability to track data, monitor progress, and maintain accurate records
· Confident facilitating or supporting group sessions or workshops
· Strong attention to detail and problem-solving skills
· Commitment to equity, diversity, and inclusion, with an understanding of how this applies to learning environments
· Understanding of race equity, anti-racism, or culturally responsive practice (especially relevant to PCREF context)
· Experience working within the public, voluntary, or community sector
Desirable Criteria
· Experience designing or co-designing learning content or training programmes
· Knowledge or experience of leadership development programmes
· Understanding of race equity, anti-racism, or culturally responsive practice (especially relevant to PCREF context)
· Experience using digital learning platforms or tools (e.g. Teams, Zoom, LMS systems, or similar)
· Experience working within the public, voluntary, or community sector
To apply, please submit a CV and a cover letter (no longer than 2 pages) via Charity Jobs
Non Charity Employer
21 - 50
We exist to change the odds stacked against Black people by embedding race equity into systemic change so that thriving is the norm not the exception
