Digital inclusion project administrator jobs in London, greater london
Our Aims
The Urban Partnership Group (UPG) is a community and regeneration organization situated in West London offering a wide range of activities at its bases at the Masbro Centre, Edward Woods Community Centre, Masbro Brook Green, and Flora Gardens Family Centre projects managed include those for older people, youth, children center services, volunteering and community champions. Through these projects UPG hopes to enhance the health, wealth and well-being of the centers’ users.
Role
To be responsible for the day-to-day provision of an efficient, welcoming and professional reception and administrative/business support service to the Masbro Community Centre.
The applicant will be the first person a visitor, client or customer meets or speaks to face to face or on the phone. The applicant will need to have a good rapport with people and make them feel welcome and at ease. UPG deliver a range different activities a week with a footfall of over 500 people a week.
Supporting providers and users of the Community Centre.
Duties and Responsibilities
-
As the receptionist and administrator, ensuring all users and visitors are dealt with promptly, professionally and courteously.
- Provide a warm, supportive and nurturing front-of-house presence, building positive relationships with service users, tenants, volunteers and partners.
- Develop and maintain effective clerical and administrative systems in line with UPG policies and procedures, reviewing and improving systems where necessary.
- Carry out general administrative duties including (but not limited to):
- Managing incoming and outgoing post
- Responding to written and verbal enquiries
- Coordinating bookings for workshops and classes
- Processing invoices and supporting basic financial record-keeping
- Assisting with room and hall hire bookings and issuing hire agreements
- Attending and minuting meetings as required
- Undertaking follow-up actions where necessary
- Assist with the reporting and monitoring of repair and maintenance issues and liaise with contractors where appropriate, escalating concerns to the Centre Manager / CEO.
- Support the scheduling of events, activities and services, including providing accurate information and assisting with room set-up and clear-down when required.
- Maintain clear and accurate records of Centre usage, including visitor logs, attendance registers and staff whereabouts for emergency purposes.
- Work collaboratively with reception and administrative colleagues across all UPG sites to ensure consistent systems, shared best practice and coordinated cover arrangements where required.
- Develop and maintain links with borough-wide support services to ensure effective signposting for residents and organisations.
- Undertake student enrolment, inductions, DBS checks and other relevant compliance procedures for volunteers, staff and external groups, ensuring records are securely maintained.
- Support the promotion and publicity of the Centre, including updating noticeboards, digital displays, website content and social media platforms in collaboration with the Family Services and Performance Manager and colleagues at other sites.
- Assist in gathering data and basic monitoring information required for reports to funders and stakeholders.
- Support room inspections and ensure spaces are prepared to a high standard before and after use.
- Promote a culture of inclusion, respect and community cohesion, demonstrating empathy and sensitivity when supporting individuals from diverse backgrounds.
- Work at all times in accordance with UPG policies, particularly regarding equal opportunities, safeguarding, health and safety, risk assessments and confidentiality.
- Assist with fire drills, emergency procedures, risk assessments and compliance monitoring.
- Demonstrate commitment to equality, diversity and inclusion in all aspects of work.
- Provide occasional administrative support to senior management, including diary coordination and document preparation where required.
- Undertake any other duties as directed by the CEO or Line Manager that contribute to achieving UPG’s aims and objectives.
Please see the attached Person Specification.
Are you an organised, detail focused professional who enjoys variety and making a real impact?
The Royal College of Radiologists is looking for an Exams Quality and Projects Administrator to support the smooth running of our Clinical Radiology and Clinical Oncology exams. In this role, you’ll work across our Exams Content and Projects teams supporting project activity, ensuring exam materials meet high standards, and coordinating key processes such as appeals and misconduct cases. You’ll play a vital part in upholding the quality of exams that shape the next generation of doctors.
Join a dedicated exams team that thrives in a fast paced, high stakes environment and be part of an organisation that champions continuous learning and professional growth.
What you’ll do
- Coordinate project meetings, examiner training and related events.
- Test exam processes and content to ensure accuracy and minimise risk.
- Support the creation and updating of SOPs arising from project work.
- Collate and check exam content against required formats and standards.
- Support standard setting activities, including compiling exam data and documentation.
- Manage evidence, scheduling and administration for exam appeals and misconduct cases.
- Minute appeal and misconduct panel meetings.
What you’ll need
- Experience in administration, coordination or project support—ideally in exams, assessment or education.
- Confidence using databases and bespoke systems for content or case management.
- Strong communication skills and the ability to handle sensitive information with discretion.
- Excellent organisational skills and the ability to juggle varied priorities.
Why join us
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a Website Coordinator to support the Digital Products team in our ambition to deliver sector‑leading user experiences across Battersea’s website and wider suite of digital products.
You’ll be a great fit if you’re proactive in spotting opportunities to enhance our digital products and confident in coordinating the delivery of these improvements.
The Digital team sits within our Marketing & Commercial department and is responsible for Battersea’s digital output. Our focus is to drive innovation and impact online. We manage Battersea’s website and lead on digital products, campaigns and advertising - all with the aim of increasing awareness of our work and inspiring people to support the dogs and cats who need us.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 11th March 2026
Interview Date(s): To be confirmed
For full details on the role, please download the recruitment pack.
To apply, please click on the "Apply" button.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
We are looking for an exceptional Executive Assistant and Business Coordinator to provide high-level administrative, organisational and governance support to the Director of Membership, Media and Development (MMD) and the wider directorate.
This is a varied and impactful role at the heart of a busy, member‑focused organisation. You will work closely with senior leaders, board members, committees, and cross‑functional teams to support the delivery of key strategic objectives.
Key responsibilities include, but are not limited to:
- Serving as Secretary for the MMD Board; including the relevant Committees and Working Groups; primarily the Nominations Committee, Heritage and Archives Committee, Events and Professional Development Committee and other committees and short life working parties as directed and agreed by the Director
- Managing the Director’s correspondence, diary and appointments, and providing administrative support, such as drafting documents and presentations
- Acting as the main administrative contact (both internally and externally) for the directorate, dealing diplomatically with all enquiries and liaising with other members of the College to ensure good communications
- End to end management of the process for College Awards, from nominations to presentations
- Supporting heritage and archives projects, including ensuring the relevant pages on the College website are kept up to date
- Supporting the directorate’s contribution to the College’s Annual General Meeting (AGM), working with the Governance Team
About You
You will bring proven experience as an Executive Assistant or Business Coordinator, with strong capability in supporting senior leaders and committees. You will have excellent organisational and communication skills, the ability to manage competing priorities under pressure, and a high level of attention to detail with strong written skills.
You will be confident working both independently and collaboratively, with experience drafting formal correspondence and minutes. An understanding of GDPR, confidentiality and EDI principles is essential, along with strong MS Office skills across Word, Excel, PowerPoint and SharePoint. Experience within a membership body or medical education environment is desirable, and you will be educated to degree level or have equivalent relevant experience.
The Package
This is a full-time, permanent position with a competitive employee benefits package, which includes (but is not limited to):
- 26 days of annual leave, plus bank holiday
- 1 additional paid day of leave for the purpose of celebrating your birthday
- Healthcare support through Benenden Health
- Up to 12% pension contribution
- Hybrid and flexible working
- Wellbeing hour once a week
- Cycle to work and employee discounts schemes
- Training and development opportunities
- Access to Mental Health First Aiders and Employee Assistance Programmes
About the College
The Royal College of Anaesthetists is the professional body responsible for the specialty throughout the UK. We are the third largest medical royal college in the UK by membership. With a combined membership of more than 24,000 Fellows and Members, we ensure the quality of patient care by safeguarding standards in the three specialties of anaesthesia, intensive care and pain medicine.
At RCoA Equality, Diversity and Inclusion I is a core part of our culture, so it is important to us that this is reflected in everything that we do. We welcome all individuals irrespective of age, race, sex, gender identity or expression, sexual orientation, ethnicity, religion or belief, disability, marital or civil partnership status, or parental and caring responsibilities to ensure we actively embrace an inclusive and representative culture that encourages, supports and celebrates our differences.
Unfortunately, due to the volume of applications, we are unable to provide detailed feedback to candidates on their application. Only short-listed applicants will be contacted after the closing date.
Applicants must reside and have the right to work in the UK. No agencies please.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help us spark moments of hope for families navigating the toughest of journeys. Step into a role where your creativity and flair in making connections will directly shape the support we can offer to children and young people with complex medical needs and their families.
At The Maypole Project, every conversation, campaign, and community partnership helps families feel less alone. As our Fundraising & Marketing Coordinator, you’ll be at the heart of that impact—translating stories into support and turning connections into meaningful change.
This role blends relationship‑building, digital creativity, and hands‑on event involvement. You’ll work closely with our Fundraising Manager to nurture supporters, engage local groups and businesses, and help deliver fundraising initiatives that raise both awareness and vital income for the charity. Whether responding to an enthusiastic new donor, rallying volunteers for a community event, or shaping a campaign that reaches young people and families, your work will help fuel the services they rely on. You’ll be joining a small, supportive, purpose-driven team where your ideas and initiatives are welcomed and your contribution is valued.
In this role, you’ll:
- Develop warm, genuine relationships with supporters—ensuring they feel valued, informed, and inspired to stay involved.
- Spot opportunities to connect with community organisations, corporate partners, and local champions who can amplify our mission.
- Bring our story to life through engaging digital content across the website, social media, newsletters, and print materials.
- Support the creation and delivery of fundraising events and marketing campaigns that strengthen our reach and deepen our impact.
- Keep supporter data accurate and meaningful, helping us learn, improve, and deliver excellent stewardship.
- Use digital tools and analytics to shape strategies that genuinely resonate with the audiences we serve.
We support children and young people with complex medical needs and their families.
The client requests no contact from agencies or media sales.
Greenpeace is a movement of people who are passionate about defending the natural world from destruction. Their vision is a world where everyone has equal access to clean air, water, and energy; where the nature we love is protected, precious habitats are restored and communities are united by ambitious climate action.
This is a pivotal moment for the Key Relationships function as a newly formalised Events & Operations hub is established, with donor-facing events and the operational systems and processes that underpin high-value fundraising being brought together into a cohesive function. This integrated approach will ensure outstanding donor experiences alongside robust infrastructure to support pipeline management, forecasting, reporting and income growth.
We are looking for an exceptional Events & Operations Manager to lead this new hub, manage a team of two staff, and shape how events and operational infrastructure work together to support Major Donor, Trusts & Foundations, Legacy and Key Influencer programmes.
This role will suit a self-starter who is comfortable working with a high degree of autonomy and who takes genuine satisfaction in shaping a new role around the needs of the team. The postholder will be confident operating in ambiguity, able to take the lead in defining processes, and proactive in establishing clear, effective ways of working.
As Events & Operations Manager, you will:
- Lead the newly established Events & Operations hub within the Key Relationships team, managing and developing a team of two staff while actively delivering across both functions
- Plan, design and deliver high-quality donor-facing events, taking full ownership from briefing and creative concept through to meticulous execution and evaluation
- Deliver capital campaign ask events, donor networking events and supporter access moments for the key relationships team
- Work closely Team Heads to ensure events meet their objectives and are delivered to a high standard
- Work with Executive Directors to ensure they are well briefed when speaking at or attending events
- Lead on systems, infrastructure and compliance including CRM oversight, data integrity, GDPR, income reconciliation, forecasting, reporting and dashboarding in partnership with Finance and Data teams
- Oversee prospect research, pipeline management and performance tracking to ensure the operational backbone is in place for the Key Relationships team to be effective and drive income growth
- This is a hands-on leadership role that will actively deliver across events and operations while leading and developing others
Ideal skills and experience:
- Significant experience planning, delivering and evaluating high-quality donor or stakeholder events across in-person, hybrid and digital formats, with clear evidence of aligning events to cultivation and stewardship objectives
- Excellent project management skills, able to manage multiple complex workstreams simultaneously, meet deadlines, maintain high standards of detail and manage budgets effectively
- Demonstrable experience working in an operations or support role, with responsibility for coordinating systems, processes and infrastructure that underpin fundraising or relationship management activity
- Proven ability to design, improve and embed efficient, compliant systems and processes, including gift administration, data integrity, income reconciliation and structured pipeline management
- Strong experience using CRM databases or similar platforms, maintaining accurate data, overseeing data quality and confidently learning new systems and reporting tools
- Experience of leading and supporting others within a small team, contributing to a collaborative, inclusive and high-performing culture while remaining comfortable with hands-on delivery
- Clear evidence of working in a values-driven way, demonstrating commitment to collaboration, inclusion, continuous learning and role-modelling organisational values consistent with Greenpeace UK
Diversity and Inclusion
Greenpeace UK recognise the value in having a diverse workforce, as well as the importance of creating equal opportunities for all. Applications are welcomed and encouraged from people of all backgrounds.
Applications are particularly encouraged from people of colour, disabled people, and people who identify as working class now or in the past.
Candidates will be selected based on how well they meet the criteria for the role and all applicants will be treated fairly throughout the recruitment process.
Anti-racism and inclusion commitments
Greenpeace UK wants its team to reflect the diversity of the communities it works alongside. It is committed to fairness, inclusion, and challenging discrimination and oppression in all its forms.
The environmental sector still has further to go when it comes to representation. Greenpeace UK has published ambitious race representation targets and, through its Anti Racism Plan, is working proactively to achieve stronger representation of people of colour, particularly within leadership positions.
As part of this commitment, a Guaranteed Interview Scheme (GIS) is being piloted. Greenpeace UK aims to offer an interview to everyone who opts into the scheme and meets the essential criteria. Guaranteed interview applications will be processed by QuarterFive and shared only with the Greenpeace UK recruiting manager and HR team.
If you identify as a person of colour and meet the essential criteria for the role, you can choose to opt in to the Guaranteed Interview Scheme.
Don’t meet every single requirement? Research shows that women and people of colour may hesitate to apply unless they meet every area of the person specification. If you’re excited about this role but don’t meet all the criteria, you are encouraged to apply.
Employee benefits include:
- 25 days annual leave for full-time staff, with additional leave accrued according to length of service up to a maximum of 32 days
- Once a month, all Greenpeace staff take an organisational ‘breather’ day where the office closes with no expectations of output on these days
- Office closure normally occurs between Christmas and new year and staff are not required to use annual leave to cover this period
- Employer pension contribution of 8.5% of basic salary, provided employees contribute at least 3%
- Interest free season ticket loan, or a tax efficient bicycle loan
- Life assurance scheme (4 x annual salary)
- Employee Assistance Programme that includes access to free confidential advice with a qualified counsellor
To apply, please complete the form below and upload your CV, making sure it reflects the essential skills and experience outlined above. You can use the notes section to share any additional information. Suitable applicants will be contacted and given full support with the formal application process.
Round 1 interviews – Thursday 26th March
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the Role
The Administrator provides essential support across the organisation by maintaining accurate records, supporting compliance, coordinating communication, and ensuring efficient daily operations across the organisation.
Key Responsibilities
1. Records & Compliance (H&S, Training, Equipment)
- Maintain and update relevant staff records, including training logs, H&S documentation, equipment registers.
- Ensure relevant certificates, training dates, and compliance documents remain up to date.
- Organise appropriate and timely delivery of IT, phone and other equipment as required and in liaison with relevant suppliers as appropriate.
- Provide staff IDs, access cards and keys as required.
2. Database, SharePoint & Digital Filing Management
- Maintain relevant organisational databases and digital filing systems.
- Manage SharePoint folders and ensure documents are stored, updated and accessible.
- Support staff with document retrieval and information management.
3. Finance Administration
- Review and submit invoices for approval and maintain records of purchases on credit and debit cards and submit on a timely basis for processing.
- Liaise with the Finance Team to resolve queries and ensure timely payments.
- Maintain accurate administration logs.
4. Office Supplies & Stock Coordination
- Monitor stock levels for both sites and reorder supplies when required.
- Maintain records of stock usage and deliveries.
5. Internal Communications
- Prepare and distribute internal staff updates as appropriate – ideally in liaison with the communications team unless urgent.
- Support organisational communications and notices where needed.
6. Event Planning & Administration
- Maintain logs for events and support planning documentation.
- Assist with scheduling, preparation and administrative tasks for events and meetings.
7. Facilities and Property (including Health & Safety & Fire Compliance Records)
- Maintain and update organisational and building H&S records, including fire safety certificates and compliance documents.
- Organise building maintenance as required.
- Monitor outstanding actions and ensure timely updates.
- Be a qualified first aider on site.
- Book H&S-related training and track attendance.
- Support coordination of fire alarm testing, fire drills and related documentation.
- Support with reception duties as required.
8. Project Administration & Reporting Support
- Assist teams with project documents, data collection and reporting processes as required.
- Maintain project logs and support updates to reporting templates as required.
9. Phone & Admin Inbox Management
- Monitor admin and info inboxes, responding to or redirecting queries appropriately.
- Answer incoming calls and provide first-line administrative support.
Providing specialist support to women and girls who have experienced rape and/or childhood sexual violence and abuse.



The client requests no contact from agencies or media sales.
Are you compassionate, organised, and passionate about making a difference in the lives of older people living with dementia? Join our Wellbeing and Connections team, in this role supporting those with dementia and their carers and family, for residents aged 60+ in the London Borough of Westminster.
About the role:
As our Dementia Coordinator, you’ll lead the development and coordination of a tailored, personalised dementia-focused service, working closely with volunteers, carers, and local partners. Your work will help create a supportive, connected community where people living with dementia feel valued, engaged and have greater control over thier management of thier condition.
We have existing monthly activites for those with dementia including our MCST group and our monthly Memory Cafés. The first offers a structured group session and the cafes offers a relaxed, informal setting for people with dementia and their family, friends and carers to get together. The Memory Cafés provides a mixture of talks, information and advice, entertainment and activities. You will work with staff and volunteers to ensure the delivery of these services and ensure they meet the needs of your clients and carers.
Our broader offer includes a range of services with tailored support through holistic understanding of those who seek our support. Please see our website for our range of services.
What you’ll do:
- Lead the devlopment and delivery of a client focussed offer for those with early stage dementia, undertaking personalised assessments and planning to meet the individual needs of clients and thier carers.
- Work with the wider team to support clients in accessing dementia related support, befriending support, social activities beyond the dementia groups and other related services.
- Build strong partnerships with local dementia services across health, social care, and the voluntary sector.
- Use and support the team of existing dementia linked volunteers and develop further recruitment and training as needed.
Who you are:
You have experience working in dementia services or the voluntary sector or in a personal context, and a deep understanding of the challenges faced by people living with dementia and their carers. You’re proactive, organised, and passionate about delivering person-centred support that makes a real difference.
Why join us?
You’ll be part of a small, caring team committed to practical, person-centred support for older people both through groups and as individuals. This is a unique chance to shape a growing service and improve the quality of life for people living with dementia in your community.
Closing date for applications: 12th March 2026 at 9am. Interview dates: 17th / 18th March 2026
Please check our Website for further information if needed.
Job Purpose
This role sits at the heart of Operation Smile UK’s five-year strategy to deliver transformational growth across all income streams. As Retention Fundraising Lead, you will be instrumental in delivering on three of the four core strategic priorities:
1. Build Regular Giving – retain and maximise value from the regular giving base
2. Drive All Donors to Legacy – ensure donors experience best-in-class stewardship, increasing their loyalty to the charity with an objective of feeding into legacy and long-term giving goals.
3. Maximise Growth Through Digital Fundraising Integration – leading the expansion and optimisation of digital growth for all existing supporters.
The Retention Lead is responsible for delivering Operation Smile UK’s strategic individual giving retention and legacy marketing programme. This role is key to driving income growth from our existing donors from the point of recruitment, maximising value and minimising attrition from the regular giving pool and generating and retaining legacy actions and prospects.
You will lead on the strategy, planning, delivery and evaluation of retention campaigns, with full accountability for managing significant budgets, agency partnerships and performance metrics.
You will support the development of the Legacy strategy, be instrumental in planning legacy activity and delivering legacy marketing for the existing supporter base across all income streams and methods of support, from Partnerships, Volunteers and public fundraisers.
This is a senior, hands-on role suited to an experienced Individual giving fundraiser with strong commercial acumen and a data-driven mindset.
Key Responsibilities
Strategic Campaign Leadership
- Develop and implement the retention strategy, aligned with income targets and supporter growth objectives.
- Lead on the planning and delivery of campaigns across cash, donor stewardship, legacy prospecting and stewardship, welcome, conversion, reactivation and upgrade appeals.
- Lead on strategic development of the cultivation journey to ensure Operation Smile maximise growth through digital channels.
- Monitor and report on campaign performance, providing insight-driven recommendations to optimise results.
- Drive testing and innovation to expand existing approaches and introduce new ones within acceptable risk and return parameters.
Budget Ownership & Performance Monitoring
- Take full responsibility for retention and legacy budget management, income forecasting and cost control.
- Set, monitor, and evaluate key performance indicators (KPIs), reporting against ROI, value and response, retention and conversion metrics and long-term value across all supporter groups channels.
- Collaborate with the Senior Database Manager and the Director of Data and Technology to develop and maintain performance dashboards (e.g., Power BI) and support strategic data analysis, including both short term and long-term channel performance evaluation.
Line Management
- Provide day-to-day leadership and support to the Retention team, ensuring clarity of objectives, effective workload management, and professional development opportunities.
- Conduct regular 1:1s, annual appraisals, and performance reviews for direct reports, supporting their growth and accountability.
- Foster a collaborative and inclusive team culture, encouraging innovation, learning, and high standards of delivery.
- Provide strategic and operational direction to external agencies or freelancers working on retention projects.
Agency & Partner Management
- Manage day-to-day relationships with external fundraising and creative partners.
- Lead on the relationship with the external fulfilment agency working with multiple internal stakeholders to ensure an effective partnership is in place.
- Lead briefings, content sourcing, agent training, stakeholder approvals, and quality assurance processes.
- Negotiate contracts and hold suppliers accountable for delivery and performance.
Cross-Team and Market Integration
- Represent the retention and legacy programme in cross-functional planning meetings and contribute to a unified team culture focused on strategic delivery.
- Work closely with the Acquisition and Digital lead to deliver a seamless supporter journey from point of recruitment to donor communications.
- Work closely with the Philanthropy Manager to develop and manage the pipeline of HV/Major donors.
- Work closely with the Legacy administrator, Philanthropy Manager and Volunteer Manager to develop the legacy pipeline.
- Work closely to ensure all digital communications are aligned and support the retention strategy
- Act as a key liaison with colleagues across Operation Smile global markets, sharing insights and exploring opportunities to align strategy, co-develop creative, or pilot cross-market initiatives.
Compliance, Risk & Best Practice
- Ensure all campaigns meet legal, ethical and data protection requirements (e.g., GDPR, Fundraising Regulator).
- Act as a key contributor to organisational risk assessments relating to income performance and supplier performance.
- Keep up to date with sector trends, innovations and benchmarks to maintain best practice.
Person specification
Essential Experience
- Extensive experience (ideally 5+ years) in Individual Giving, Legacy or fundraising acquisition roles.
- Proven success delivering multi-channel (including digital) retention campaigns for both cash, legacy and regular giving donors with strong ROI.
- Experience managing external agencies and suppliers to high performance standards.
- Strong background in regular giving retention.
- Demonstrable experience managing and reporting on retention budgets.
Skills & Attributes
- Strategic thinker with excellent campaign planning and execution skills.
- Highly numerate and confident using data for decision-making and optimisation.
- Strong project and stakeholder management abilities.
- Proactive, self-starting approach with high levels of ownership and accountability.
- Excellent communication and interpersonal skills, able to represent the organisation externally.
Desirable
- Understanding of retention and supporter journey optimisation.
- Familiarity with CRM, Dot digital and data system Donorfy.
- Experience with Power BI or other reporting tools.
First-round interviews are set for the week of 9th March 2026. We strongly encourage early applications.
Disability Confident Committed Employer
We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).
Equality, Diversity & Inclusion
Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation.
We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.
Please provide clear evidence in your cover letter of your experience and achievements, including income performance results. We are particularly interested in your expertise in developing supporter journeys and delivering successful multichannel campaigns across both mail and digital platforms. Additionally, please demonstrate your commitment to the sector.
The client requests no contact from agencies or media sales.
Rinova Ltd is an established and successful Employee-owned company, with headquarters in central London and a branch in Malaga, Spain. Rinova is a key deliverer in both UK and EU funded provision. This role is an opportunity to join an innovative, fast-growing company that offers the right applicant the chance to develop their career aspirations. Initially working predominantly on a project delivered in the borough of Southwark – for the right candidate and in the longer term, there will be an opportunity to become involved in a range of projects across the company, with the option for occasional international travel.
About the job
Rinova Ltd are currently seeking a Project Manager to deliver an initiative that supports young people and adults looking to forge a career in the creative industries. The successful candidate will be expected to work with, and coordinate a network of, a wide range of training providers and employers across the creative sector, including but not limited to film, music, literature, theatre, performance, gaming, fashion, arts & crafts. In addition, the successful candidate will be committed to identifying, and subsequently supporting and guiding individuals towards the opportunities and employment available within this network. The role will require analytical and problem-solving skills and a strong degree of flexibility – the successful candidate will work with their project team and external partners to develop a programme of activity that will identify and directly address gaps in creative provision, which is as yet, undetermined.
We need a committed, enthusiastic, and positive individual to join our fantastic team of professionals - empathy, great communication skills and a passion for helping people achieve their potential are must-haves. The successful candidate will take on the role of project manager, working with a dedicated team to deliver the creative project. As well as being involved in practical delivery, the candidate will work with the compliance and finance team to ensure quality of delivery and evidence collection. Along with practical delivery, the successful candidate will be involved in the design and implementation of the recruitment/outreach strategies and also for the development of appropriate marketing materials. They will be expected to present to external partners and stakeholders.
Familiarity with the delivery of funded provision is essential as well as evidence of project delivery, outreach and a clear understanding of skills provision within the creative industries. The role will be offered on a full-time basis mainly working within the Rinova office and across the Southwark borough, with the opportunity to work remotely on occasions.
About us
Rinova Ltd is an employee-owned company and a social enterprise operating in the fields of social, economic and cultural development. We specialise in the design and delivery of projects in employment, learning and skills, enterprise, arts and culture and regeneration - in London and internationally. Whilst this role is focused on our UK delivery, there may be opportunities to be involved in our international work and in European travel. Our work includes project development, project management, research, evaluation, funding development, training and capacity building. The client is at the heart of everything we do; our success depends upon partnership working and forging positive and productive relationships with our partners and stakeholders.
This is an ideal opportunity for someone from a creative background that has experience in the education/training sector and wants to progress to a more managerial role, loves supporting individuals to achieve their employment, education and personal goals and wants to be part of an organisation which changes lives for the better.
Please apply with your CV and a supporting statement, which should address all points on the person specification. Applications without the required documents will not be considered for shortlisting.
Start date: We would like the successful candidate to start as soon as possible. Please let us know when you would be available to take up the position if you were to be successful.
Interviews: Successful candidates will be advised when the interviews will take place.
Project Manager, Culture & Creative
Job description
Project Management, Partnerships & Funded Delivery
- Manage day-to-day delivery of creative skills project, working closely with the Senior Leadership Team and with key stakeholders, steering groups and funders.
- Monitor progress against targets and KPIs, proactively identifying risks or underperformance and implementing solutions.
- Ensure all delivery, compliance and financial paperwork is completed accurately and submitted on time in line with funder requirements.
- Maintain effective communication with stakeholders, delivery partners and internal teams to ensure alignment and transparency.
- Use agreed systems (e.g. SharePoint, Teamwork) to store and manage confidential participant and project data in line with GDPR.
- Research, develop and maintain strong referral routes and partnerships across the Southwark creative ecosystem.
- Gather statistical evidence to provide analysis and identify gaps in creative provision. Work collaboratively with key stakeholders to identify programme of activity to address these gaps.
- Deliver series of events or activities according to evolving project plan, including training, networking, mentoring or masterclass sessions.
- Contribute to the identification of future funding opportunities and support the development of funding applications.
- Apply consistent project management processes, templates and data systems to improve delivery quality, reporting and evaluation.
Outreach, Stakeholder Engagement & Representation
- Build and maintain productive relationships with creative employers, training providers, community organisations and funders.
- Use existing networks and outreach channels to recruit participants from priority groups and underrepresented communities. Develop engagement with relevant individuals to forge viable training and employment pathways.
- Represent Rinova professionally at meetings, events and stakeholder forums across the borough.
- Deliver presentations to partners, funders and stakeholders on project activity, outcomes and impact.
- Act as an ambassador for the project and for Rinova’s mission, values and partnership-led approach.
- Work collaboratively with training providers, employers and creative organisations to support participant progression into appropriate opportunities.
- Contribute to the development of referral mechanisms and future programme collaborations across the creative sector.
Values, Inclusion & Professional Practice
- Demonstrate empathy, professionalism and cultural awareness when working with diverse participant cohorts.
- Actively promote equality, inclusion and accessibility across all project activity.
- Work flexibly, including occasional evenings or weekends, and travel across London boroughs as required.
- Contribute positively to Rinova’s collaborative, employee-owned culture and commitment to social impact.
Person Specification
Please address all points in your supporting statement and give examples
Essential Skills, Knowledge and Experience
Project & Programme Delivery
· Experience of managing or coordinating skills, employability or training projects, ideally within the creative, cultural or education sectors.
· Demonstrable experience of working within publicly funded provision, with a clear understanding of compliance, monitoring, evidence collection and reporting requirements.
· Ability to manage delivery against targets, KPIs and deadlines, identifying risks or underperformance and implementing corrective actions.
· Experience of collecting, analysing and reporting participant and performance data to inform delivery, evaluation and continuous improvement.
· Good understanding of project management principles, with the ability to apply structured processes, tools and systems.
Participant Support & Employability
· Experience of working with adults returning to work, individuals in employment needing to upskill, or those seeking career progression.
· Experience of engaging and supporting NEET young people or individuals who are hard to reach, retain or engage.
· Ability to provide high-quality Information, Advice and Guidance (IAG), confidence-building support and employability coaching.
· Strong understanding of the barriers faced by diverse and multicultural cohorts, and how these relate to education, skills and employment.
· Ability to motivate, engage and support individuals to progress into training, education or employment.
Creative Industries & Skills Knowledge
· Good understanding of skills provision and career pathways within the creative industries, such as film, music, performing arts, gaming, fashion, literature and crafts.
· Ability to identify skills gaps and work collaboratively with stakeholders to design responsive activity that addresses local need.
· Awareness of the Southwark and wider London creative ecosystem and the role of partnerships in supporting progression.
Partnerships, Outreach & Stakeholder Engagement
· Experience of building and maintaining networks and partnerships with employers, training providers, community organisations or funders.
· Proven ability to undertake outreach and recruitment activity, particularly with underrepresented groups.
· Confidence in representing an organisation professionally at meetings, events and stakeholder forums.
· Ability to deliver clear, engaging presentations to partners, funders and stakeholders.
· Experience of working collaboratively with multiple partners to support learner progression.
Communication, Administration & IT
· Excellent written and verbal communication skills, with the ability to produce professional reports, evaluations and presentations.
· Strong organisational skills with the ability to prioritise a varied workload and manage competing demands.
· High level of IT competence, including Microsoft Office (Word, Excel, PowerPoint) and digital collaboration systems.
· Experience of managing confidential data and records in line with GDPR requirements.
Professional Practice & Values
· Empathetic, professional and culturally aware when working with diverse participant groups.
· Strong commitment to equality, inclusion and accessibility in programme delivery.
· Flexible approach to working, including willingness to work occasional evenings or weekends and travel across London boroughs.
· Ability to work independently while contributing positively to a collaborative, employee-owned organisation.
· Strong alignment with Rinova’s mission, values and partnership-led approach to social impact.
Desirable Skills, Knowledge and Experience
· Experience of designing and delivering workshops, training sessions or group activities.
· Existing networks within the creative industries that can support recruitment, engagement or progression.
· Experience contributing to funding applications or project development activity.
Please apply with your CV and a supporting statement, which should address all points on the person specification. Applications without the required documents will not be considered for shortlisting.
Location: Camden Head Office/Hybrid (with ad hoc in person events in London as required)
Salary: £29,040 - £30,101 per annum
(Please note that applicants are usually appointed at the bottom of the relevant band)
Hours: 37.5 hours per week
Contract: Permanent
Closing Date: Monday 16th March 2026
Closing Time: 00:00am
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our People and Culture team as a Fundraising Officer at Solace Women's Aid.
You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
Income generation and fundraising at Solace is ambitious, dynamic and rewarding. This role is situated within the Business Development team working alongside our award-winning Communications, Partnerships & Public Affairs team.
We are seeking forward thinking, creative and motivated individuals who can manage both community and challenge events as well as wider fundraising support. This is an important time for Solace and this role will contribute to achieve sustainable growth to support our work to end violence against woman and girls.
Above all, the team is dedicated to developing innovative responses that reflect the evolving ways women experience violence. The team is seeking to generate £2m+ net new income in the year ahead.
About the Role
We are looking for a hardworking, passionate Fundraising Officer to join our team, delivering a range of fundraising initiatives. Join a dynamic and forward‑thinking team as we grow our fundraising capacity and explore new income opportunities, helping to secure vital funds for our life‑saving services.
Working closely with the Fundraising Manager, this role will be vital in achieving our fundraising strategy and income targets. Now is a really exciting time for Solace as we embark on a fresh organisational strategy backed by a new and ambitious fundraising strategy. You’ll be part of a friendly, collaborative and high‑achieving team, with opportunities to get involved across all fundraising activities, including helping to grow Solace’s high‑value fundraising from corporates, trusts and foundations, and major donors.
You’ll have the opportunity to grow your skills, knowledge and confidence across key fundraising streams, including special events, digital fundraising, trusts and foundations, community and challenge events, and corporate partnerships.This will be a varied role in a fast-paced environment, suited to someone looking to take the next step in their fundraising career.
You’ll contribute to the wider objectives of the Business Development Team, particularly within Fundraising, by helping to build strong relationships and partnerships, raise the organisation’s profile and income, and work collaboratively with colleagues.
About You
- Proven experience in delivering community fundraising.
- Excellent written and verbal communication skills, with the ability to engage effectively with diverse audiences in a range of formats.
- Knowledge of developing social media content and developing branded publicity materials.
- Strong organisational and project management abilities, with keen attention to detail and the ability to manage multiple priorities.
- Proficient in IT, including the use of Microsoft Office Suite, Outlook, and CRM databases. Experience with Salesforce and creative design tools such Canva is desirable.
- A strong understanding of, and commitment to, equity, diversity, and inclusion - particularly within the context of the Violence Against Women and Girls (VAWG) sector.
- Committed to continuous learning, professional development, and self-improvement.
- Able to work independently and collaboratively within a team environment, using initiative and sound judgment.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.
As PR and Communications Officer, you will work with a team of PR and Communications professionals to identify and maximise opportunities to raise our profile and highlight the difference The Royal Marsden Cancer Charity makes to cancer patients everywhere.
· Chelsea, Greater London (Hybrid)
· £31,000 - £33,500
· Full time
· Permanent
Job description
The PR and Communications Officer will support the Senior PR and Communications Officer to raise awareness of the Charity by identifying and promoting compelling stories to regional and national media. Working closely with colleagues across PR and Communications, clinical teams, Fundraising, Marketing and Digital, the role will help to showcase the Charity’s impact on people affected by cancer in the UK and globally, while supporting fundraising activity across all income streams.
The PR and Communications Officer will support the Senior PR and Communications Officer in writing content for relevant in‑house magazine titles, along with using their communications expertise, with guidance from the wider PR and Communications Team, to help promote community fundraising events, corporate partnerships, major donor events and fundraising campaigns.
This a fantastic opportunity for an organised, detail-focused individual with excellent writing skills to help raise awareness of the Charity, making a meaningful difference to people with cancer.
What you’ll be doing
· Working with the PR and Communications Team to maximise opportunities to promote the Charity’s funding of life-saving research to develop new treatments which have global impact.
· Supporting a comprehensive media service which includes the proactive sell in of positive stories about the work of the Charity.
· Building relationships with clinical colleagues and in particular, Charity-funded consultants, nurses, researchers, and allied health professionals to gain their support for Charity communications including press releases, tailored pitches, other print media channels and the Charity's magazine.
· With support, write and edit the Charity’s supporter magazine, Progress, in collaboration with the Charity’s leadership team and fundraising colleagues.
· Working with fundraising teams to identify unique and inspiring stories associated with the Charity’s annual calendar of events and campaigns.
What we’re looking for
You’ll be an exceptional team player with:
· Relevant media relations experience, including experience of crafting tailored pitches for media outlets.
· Proven track record of delivering compelling copy, in the right tone and to deadline.
· Strong interpersonal skills - the ability to build effective and productive relationships with colleagues and case studies.
· Strong organisational skills – the ability to plan and prioritise content development in line with agreed targets and timelines.
· Experience of managing stakeholders both within and outside an organisation, at all levels.
Why join us?
We’re a values-driven charity committed to saving lives by funding world-leading research, treatment, and care at The Royal Marsden. You’ll be part of a collaborative, ambitious and kind team, with plenty of opportunities for learning and development.
What we offer
· Hybrid working between home and Chelsea with occasional travel to Sutton
· Flexible working around our core hours of 10am to 4pm
· 27 days annual leave rising with length of service
· Up to 6% employer contributions subject to matched contribution from you (increasing with length of service)
· Training, support and development opportunities
· Access to the blue light discount scheme and other discounts opportunities
· Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more
· Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes
Inclusion matters
We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life.
If this sounds like the opportunity for you, we’d love to hear from you.
How to apply
Please submit a cover letter highlighting how you meet the person specification along with your CV.
Please submit your application on CharityJob as soon as possible, as we may close the vacancy early if we receive a high volume of applications. The deadline to apply is Wednesday 4 March 2026.
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overall Purpose of the Role
Youth Action Alliance (YAA) exists to support the personal and social development of young people in Kensington and Chelsea and neighbouring boroughs, helping them build resilience, confidence, and skills for the present while shaping positive futures.
We are seeking an experienced, values-driven male youth worker to lead the Staying Connected & Boys Project. This is a key role combining strategic leadership with hands-on delivery, focused on engaging boys and young men aged 11–19 (up to 21, subject to funding) who may be facing multiple challenges.
The post holder will design, deliver, and grow a high-quality, trauma-informed programme that provides safe, trusted spaces through weekly group sessions, one-to-one mentoring, targeted interventions, education attainment, Advice, guidance, and signposting, Off‑site trips, enrichment activities, and holiday provision. The role supports young people to remain connected to education, training, positive relationships, and their wider community, while playing a central role in shaping YAA’s youth offer and driving meaningful, lasting change.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract Type: Fixed Term for 10 months
Interviews: 23rd and 24th of March via MS Teams
Join us at The King’s Trust as our new Brand & Marketing Coordinator and play a vital role in helping young people feel inspired, connected and supported.
As part of our growing Brand & Marketing team, you’ll be at the heart of the action - keeping operations running smoothly, supporting colleagues across multiple marketing and fundraising functions, and ensuring our campaigns land with real impact. This is a fantastic opportunity to bring your organisational flair, creativity and energy to a mission‑driven team committed to changing young lives for the better.
In this varied and fast-paced role, you’ll manage inboxes, diaries and key administrative processes, coordinate team meetings and events, support with presentations and documentation, and act as a first point of contact for internal stakeholders. You’ll also work closely with our finance team to keep budgets and supplier processes on track, oversee departmental filing systems, support the Brand & Marketing Director with day‑to‑day admin, and help maintain the smooth flow of information across the wider team. Every task you take on contributes directly to our ability to deliver meaningful campaigns and initiatives for young people across the UK.
We’re looking for someone who’s proactive, organised and enthusiastic someone who enjoys solving problems, building relationships, and supporting colleagues at all levels. You’ll bring strong Microsoft Office skills, experience managing admin within a busy team, and confidence working with a variety of internal stakeholders. In return, you’ll join a supportive, inclusive workplace where your ideas are valued and your development is encouraged. If you’re passionate about helping young people thrive and want to play a key part in a charity making a real difference, we’d love to hear from you.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Brand & Marketing Coordinators?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Brand & Marketing Coordinators!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About the Programmes Officer role:
This is your chance to sit at the heart of a pioneering national programme that could reshape how kinship families are supported across England.
As Programmes Officer, you’ll be part of the operational engine behind a complex, high-profile feasibility Randomised Controlled Trial (RCT) – keeping delivery tight, evidence strong and nothing falling through the cracks. If you thrive on pace, precision and being the person who quietly makes big things happen, this might be the role for you.
Kinship is undertaking a major feasibility RCT of Kinship Connected, a Kinship Navigator Programmes.
This is a complex, multi-partner programme involving funders, independent evaluators, local authorities, internal delivery teams and kinship carers with lived experience.
The Programmes Officer plays a critical role in ensuring the programme runs smoothly day to day. This is a technically demanding, detail-heavy role requiring excellent administration, strong initiative and the ability to anticipate what is needed next.
The Programmes Officer works closely and day-to-day with the Mobilisation and Delivery Project Manager and is a key part of the core delivery spine of the Kinship Navigator feasibility RCT.
The role provides structured operational, administrative and coordination support that enables the Mobilisation and Delivery Project Manager to maintain oversight of timelines, risks, dependencies and delivery quality.
This role requires someone who is comfortable working at pace, highly responsive to direction, and able to anticipate what the Mobilisation and Delivery Project Manager will need next in order to keep the programme running smoothly and evidence-ready.
Please note - we are looking for people who can start immediately ideally. This is due to the nature of the mobilisation and delivery timescales.
Purpose of the role:
To support the Mobilisation and Delivery Project Manager in mobilising and delivering the Kinship Navigator feasibility RCT through exceptional administration, proactive coordination and anticipatory problem-solving.
You will act as a trusted operational support, ensuring systems, data, documentation and local engagement activity are accurate, well organised and up to date, allowing the Mobilisation and Delivery Project Manager to focus on delivery oversight, risk management and external accountability.
Key responsibilities:
Programme delivery and coordination
- Support mobilisation activities across all workstreams, ensuring actions, documentation and timelines are tracked and followed up.
- Maintain delivery plans, action logs and trackers using Asana.
- Support coordination of onboarding activities with local authorities and internal teams.
- Ensure all operational documents are version-controlled, accessible and kept up to date.
- Flag emerging issues, risks or capacity pressures early, with clear evidence.
Local authority engagement and ecosystem mapping
- Coordinate local engagement activity across participating local authorities, including planning, logistics and follow-up for local events.
- Map each local authority’s kinship care ecosystem, including statutory services, voluntary and community organisations, referral pathways and gaps in provision.
- Maintain accurate, up-to-date local authority profiles and ecosystem maps.
- Ensure local intelligence is captured consistently and stored accessibly using agreed systems (e.g. Notion).
Outreach and local marketing support
- Support outreach and engagement activity by helping develop programme-specific marketing and engagement materials, working with the Marketing and Communications team to ensure alignment with Kinship’s brand and messaging.
- Adapt and manage local collateral for each participating local authority, ensuring materials are accurate, up to date and easy to use.
- Maintain clear version control and accessible storage of outreach materials, incorporating feedback from local partners where appropriate.
- Use Canva, Padlet and other agreed tools to adapt and produce local materials for events, Communities of Practice and local authority engagement.
Communities of Practice support
- Provide operational support to the Head of Programmes in coordinating Communities of Practice in each participating local authority.
- Support scheduling, logistics, materials and follow-up actions.
- Capture learning, actions and insights clearly and consistently.
- Support translation of local learning into insight for programme improvement and future scale-up.
Administrative excellence and anticipation
- Deliver a consistently high standard of administration across the programme.
- Maintain clear, structured and accurate records across all systems.
- Anticipate upcoming needs, deadlines and risks, taking initiative to address them early.
- Proactively prepare information, materials and updates without needing to be prompted.
- Act as a reliable operational anchor, ensuring nothing falls through the cracks.
- Anticipate the information, updates and preparation the Mobilisation and Delivery Project Manager will need to manage delivery effectively.
Data, systems and technical delivery
- Maintain accurate and timely data entry across Salesforce and related systems.
- Support data quality checks and evaluator requirements.
- Use Asana, Salesforce, Notion and Canva confidently and fluently.
- Support documentation, manualisation and knowledge management.
- Ensure systems are used consistently and to a high technical standard.
Coordination, reporting and communications
- Coordinate meetings, agendas, notes and follow-up actions.
- Support preparation of dashboards, updates and reports.
- Ensure information is shared clearly, accurately and on time.
How to apply:
Please apply for the role of Programmes Officer by sending a tailored CV and responding to these 4 questions below in the online application process. Please read the guidance notes in the job pack.
Closing date is 9.30am on Weds 4 March, with interview in person on Tues 10 March 2026.
1. Alignment to Kinship and the role: Why do you want to work for Kinship? And what can you bring to this role (think about the job specification)
2. Programme coordination and administration: Tell us about a time you supported the delivery of a complex programme or project. What were your specific responsibilities, and how did you keep work organised and on track?
3. Initiative: Describe a time when you spotted a potential issue, gap or risk before it became a problem. What did you notice, what action did you take, and what was the outcome?
4. Digital systems and learning new tools: Give an example of a time you had to learn a new digital system or tool quickly to support delivery. What was the context, how did you learn it, and how did you use it in practice?
What we offer you:
- Flexible working - we understand how important it is to balance family and work life.
- 30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
- Employee Assistance Programme (24/7 confidential advice line and counselling)
- Charity Worker Discounts.
Some tips for your application:
Read the guidance notes in the job pack.
Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
We know people might use AI – however make sure the answers reflect you and who you are and your experience. So many applications are the same because they’re using AI. Make sure you stand out.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.


