Digital learning partner jobs in ruislip, greater london
We are seeking a highly capable Infrastructure Engineer to join us at the Royal College of Radiologists (RCR).
At The Royal College of Radiologists, we strive to support our members and improve patient care through education, research, and collaboration. Our IT department plays a crucial role in maintaining the technology systems that enable us to achieve our mission.
As an Infrastructure Engineer, you will be at the centre of our technology operations joining our high-performing IT team. Working closely with the Infrastructure & Security Manager you will be pivotal in designing, implementing, and maintaining the College's IT infrastructure. Your responsibilities will include managing network systems, servers, storage devices, and other related hardware, software, and cloud platforms. Furthermore, you will serve as an escalation point for the ServiceDesk team and support the Infrastructure and Security Manager in implementing and managing security protocols to protect company data and systems from potential threats.
In addition, you'll provide vital support for examination systems, ensuring all IT equipment and software are set up and functioning perfectly. Your general IT support will be invaluable as you resolve user IT problems, assist in delivering technology projects, and collaborate with third-party service providers to keep our systems running smoothly.
This role is perfect for someone who thrives in a fast-paced environment, enjoys tackling complex challenges, and is passionate about maintaining a secure and efficient technology infrastructure.
What you’ll do:
- Infrastructure Management: Support the design, implementation, and operation of technology systems, including cloud services, hosting, on-premises network, and server infrastructure.
- System Stability: Ensure the stability and performance of our technology infrastructure while minimizing downtime and disruption.
- Technical Support: Diagnose and resolve hardware, software, and system issues, and respond to escalations via the IT Service Desk.
- Cyber Security: Assist in monitoring network and system activity, investigating security incidents, and implementing security measures.
- Examinations Support: Provide technical support for examination systems and equipment setup.
- General IT Support: Resolve user IT problems, assist in delivering technology projects, and support third-party service providers.
What you’ll need:
- CompTIA A+, CompTIA Network+, Microsoft 365 Certified: Fundamentals, or equivalent experience.
- Advanced knowledge of Microsoft 365 applications, Windows Server, Intune, and network infrastructure devices.
- Excellent interpersonal, oral, and written communication skills, with the ability to explain complex issues clearly.
- Strong critical thinking skills and the ability to identify workarounds and solutions.
- Self-motivated and able to work effectively within a team and collaboratively across the College.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Prison Facilitator - HMP The Mount
Shannon Trust facilitator - HMP The Mount
Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP The Mount. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
This role will be prison based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Please note this role is subject to contract award.
Interviews are planned for: 25th April 2025
REF-221 300
Battersea's Global Programmes Department is looking for a Grants and Programmes Manager to manage the delivery of a portfolio of work within the Grants and Programmes function. This is an exciting time for Battersea as we expand our work to impact more dogs and cats. Over the coming five years it is planned that the size and complexity of grant making will grow, including the establishment of several multi-year programmes in the UK and abroad.
This is a senior grant making role within the Grants and Programmes team in the Global Programmes Directorate, requiring excellent experience of people management, strategic leadership and good grant making practice.
The successful postholder should be comfortable making proposals, suggesting alternative approaches and solutions, supporting the contributions of others, and advancing the collective interests of a team. They should also be comfortable working with considerable scope, and complexity and nurturing relationships with colleagues and external partners as an integral element of the role. The successful postholder should be able to develop and maintain effective relationships with stakeholders, to pose and field questions of considerable complexity and sensitivity and use discretion in carrying out a constructive and effective dialogue; they will be comfortable with proposing ideas, engaging in productive debate, supporting the contributions of others, and in other ways advancing Battersea’s strategic interests.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 17th May 2025
Interview date(s): First stage interviews: 22nd May 2025; Second stage interviews: 28th May 2025
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.





The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Law Centres tell us that their biggest concern right now is staff recruitment and retention. Supported by the Advice Workforce Development Fund, Law Centres Network has undertaken a programme of work to help ensure the long-term sustainability of the Law Centre workforce. Although initially focused on London, this work will benefit our network across the UK as we gain deeper insights, develop best practice, and co-produce new approaches.
We are looking for someone to work with Law Centres across London and co-ordinate a joint effort between Law Centres, LCN and other partners to improve recruitment, career progression, and staff retention in Law Centres and the wider social welfare legal advice sector.
We are the Law Centres Network (LCN). We make the UK a fairer place by helping people get justice, even if they cannot afford a lawyer. For nearly fifty years, we have been at the centre of a movement for social justice and we believe that people in greater need should get more help. Together with local Law Centres, we deliver faster, more accessible and more joined-up help. We do this by supporting Law Centres to get more help to people in need, bringing Law Centres together to solve systemic problems, and speaking out for change.
Many problems that people face involve the law – being treated unfairly at work, issues with their landlord, problems with welfare benefits, or being discriminated against. Law Centres employ lawyers and other professionals, who are experts in this kind of everyday problem. They give people legal advice and can represent them if they need it. They use the law to solve problems that hold people back, so they can get on with their lives. There are over 40 Law Centres across England, Wales and Northern Ireland.
To review the Job Description and Person Specification (available to download from Supporting Documents), click Apply. To apply, please answer the 3 screening questions and submit your CV.
We are using an anonymous recruitment and the responses you provide on the equal opportunities form won't be shown on your individual application.
The client requests no contact from agencies or media sales.
Position: Corporate Partnerships Senior Executive
Hours: Full-time, 35 hours a week
Contract: Permanent
Location: Office-based from any of our Four UK National Offices, with flexibility to work remotely
Salary: Starting from £33,044 per annum plus excellent benefits
Salary Band and Job Family: Band 2*, Charity
*you’ll start at our entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This is an exciting opportunity to join our Corporate Partnerships team, based in London, with flexibility to work from home. You’ll be part of a growing, supportive and ambitious team, raising significant income to support people living with and affected by MS.
You’ll work collaboratively with the Corporate Partnerships team, internal and external stakeholders, to identify mutually beneficial new business opportunities building a healthy and robust prospect pipeline.
You will be leading on the successful delivery of these partnerships to maximise their life-time potential and ensure they are delivering against financial and non-financial objectives. These partnerships will generate income for our Services and Support projects as well as our exciting Stop MS Appeal; the MS Society’s ten year research-focused national appeal.
You’ll have an affinity for building strong relationships and successful partnerships, great attention to detail and strong interpersonal skills. With a creative, logical and enthusiastic approach, you’ll have the opportunity to work on exciting events, develop compelling proposals and innovative fundraising initiatives.
This is a great opportunity to build on your existing experience within corporate fundraising.
Your key responsibilities include (but are not limited to):
- Delivering income at or above the agreed budget level from corporate relationships and activities as agreed within the annual budget and business plan
- To lead on identifying and securing new business and establish a strong pipeline of prospective corporate partners, that will deliver six figure income targets year on year
- Maximise the fundraising potential of high value existing partnerships through taking responsibility for specific projects.
- Relationship management and pipeline development of corporate partners, delivering agreed objectives and expectations
- To contribute to the overall income generation and implementation of the Corporate Partnership team’s objectives
- To contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best
- Accurate and timely reporting on key activities, income and expenditure
Closing date for applications: 9:00 on Thursday 29th May 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
We're a growing organisation with 605 employees, 4000 volunteers and a projected income of £43m. Guided by the Parkinson’s community, we’ve shaped our strategy ‘Every Parkinson’s Journey’ for 2023 to 2026’. Our strategic aims are focused on improving access to health and care; improving our community offer and continuing with our groundbreaking research.
About the role
Our people are critical in helping us to achieve our strategic aims. We want to continue to develop and maintain a culture that is empowering, where all staff and volunteers feel supported and valued.
We are looking for an experienced Head of People to deliver both strategic leadership and operational excellence across all people functions.
Leading a team of 11, you will provide strategic business partnering and support across the organisation, ensuring the quality of experience and wellbeing of everyone that works at Parkinson’s UK, driving forward a culture of listening, and supporting our people to embrace and deliver change.
What you’ll do:
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Lead, coach, mentor and develop the People team and People Partners to deliver the operational and strategic people requirements across the entire people portfolio
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Work in partnership and provide coaching, direction and support to Executive members (including the CEO) and leaders to enable them to deliver their teams plans and strategies
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Provide professional people advice, guidance and support with an up to date employment law input on a wide range of strategic and operational people issues. This will include leading on complex areas of change and providing guidance on employee relations cases
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Manage the people and establishment budgets and plans, setting the annual process ensuring effective financial control through the monitoring and review of the monthly management accounts.
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Work in partnership with the Associate Director of People & Culture in delivering the strategic agenda, People & Culture Strategy.
What you’ll bring:
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Proven experience working as a People lead that includes, strategic Business Partnering and organisational change and restructures
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Demonstrable experience of managing complex employee relations issues including disciplinaries, grievances, appeals and performance management. This includes ETs and the interpretation of legislation for the purposes of internal policies and advice
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Proven experience of coaching and leading teams of professionals
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Experience of influencing and challenging executives within an organisational setting
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Ability to resolve difficult situations and problems that are people focused with proven attributes and approaches to reach logical, fair and inclusive outcomes
It’s a particularly exciting time to be joining Parkinson’s UK as the Board and Executive Leadership Team will be starting to shape our new strategy for 2027 onwards. We would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
As well as flexible working hours, this role is offered on a flexible contract giving you the opportunity to also work from home up to two days a week. You’ll be required to cover your own travel expenses to the office.
Interviews for this role will be held on:
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04 June - for a brief 1st stage interview
- 16 June - for a 2nd stage interview and assessment process
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We exist to make every day better, for everybody living with Parkinson’s. Right now.

The client requests no contact from agencies or media sales.
Context and Background
The NSPCC’s commitment to fight for every childhood is only made possible through the support of people across the UK. Over 80% of the NSPCC’s vital work is funded by public support. We are committed to providing the best possible experience for our supporters and ensuring that a supporter centric approach is taken in all the work we do.
The Individual Supporters department is responsible for the largest single source of income for the NSPCC and we are committed to recruiting new supporters to help grow our income. The Direct Fundraising team has been established to ensure best practice and a high quality supporter experience through one-to-one fundraising channels.
We are looking for a self-motivated, enthusiastic and well-organised professional to join the team.
Candidates for this position should have experience and skills that cover:
- Highly developed written communication skills to understand, interpret and present complex information in a clear and persuasive way for a range of audience
- Well-developed ability to apply effective numeracy skills in entering and recording financial data, interpreting, analysing, and presenting financial data in clear and accurate format to meet desired outcomes
- Experience in using Windows based software packages including word processing, excel spreadsheets, e-mail and the internet, in order to deliver tasks and projects.
- Willingness to travel within the UK via car or public transport to conduct mystery shopping.
- Being dynamic and a team player is essential.
Join us at this exciting time and you’ll become part of a team that cares about the work they do and the people they work with. You’ll discover opportunities to grow, along with challenges and a shared purpose that’ll bring the best out in you. And you’ll get to find your own way to make a difference that means more, and that impacts millions of young lives. We want to ensure roles are accessible and inclusive of everyone, which is why the NSPCC offers a high degree of flexibility around ways of working.
Equality, Diversity and Inclusion (EDI) is at the heart of what we do. At the NSPCC, we understand how important it is that our workforce is representative of the people we support and who support us. We believe that every individual has the right to be their true self and to live a full life without prejudice, fear or barriers. This is the starting point for all our commitments and actions and underpins our commitment to be there for all children.
Job purpose
This role sits in our Direct fundraising Team within the Individual Giving department. The key purpose of the job is to:
- Support the Associate Head and Senior Fundraisers to continue to grow and develop face-to-face direct recruitment and telephone fundraising activity at the NSPCC.
- To work with Senior Fundraisers and Associate Head within the Direct fundraising team to deliver agreed campaigns in line with business requirements.
- Advocate and reinforce the team’s ethics and values across compliance, safeguarding, supporter experience and best practice fundraising.
- Enhance the supporter experience and protect the NSPCC’s reputation when working with professional fundraising agencies.
- Through mystery shopping, call listening and other activities, ensure all activity, by agency partners and relevant internal teams, is compliant with regulation, codes of practice and NSPCC policies.
- Monitor campaign performance and income, ensuring that campaign KPIs and metrics are reported accurately and consistently.
- Monitor expenditure, including financial processes such as raising POs, checking invoices and reporting against budgeted expenditure figures.
- Work with data, including checking data selections for telephone activity.
- Work effectively with other departments within Individual Giving, Communications and Fundraising Directorates and other functions within the NSPCC to maximise income for children. Also working with external agencies to deliver large scale campaigns.
- Work as part of a larger team to meet the same objectives and work effectively with other teams within the NSPCC to maximise income for children.
- Working on behalf of stakeholders and representing brand values in the work that you produce. Being dynamic and a team player is essential.
Main duties and responsibilities
- With the Associate Head of Direct Fundraising, agree and deliver face-to-face and telephone direct fundraising activities in line with the Individual Supporters department’s annual business plan and budget to enable the NSPCC to plan its activity and services.
- Work with the Associate Head to maximise the opportunities by which the fundraising activity can contribute to the NSPCC’s mission of fighting for every childhood over and above fundraising objectives.
- Be responsible for the development of relationships and delivery of income from potential supporters engaged through face-to-face activity
- Work with internal NSPCC support teams to set up new agencies and campaigns.
- Keep up to date on best practice and developments within the charity sector generally and particularly changes to fundraising regulations, compliance and codes of practice relating to direct dialogue fundraising. Updating existing or creating new processes and working with agencies to implement changes in activity.
- Work with internal compliance teams and external agencies to plan and implement a monitoring schedule in line with the most up to date codes of practice, guidance and regulations. This should include regular mystery shopping and call listening.
- To work with the Associate Head to maximise the opportunities by which the fundraising activity of the Direct Fundraising team can contribute to the NSPCC’s mission of ending cruelty to children over and above fundraising objectives.
- To carry out research through a range of sources, including the Internet, Intranet, publications and other external contacts, including other charities, in order to obtain relevant information that can contribute to the fundraising activities of the Direct fundraising team.
- To work cross-functionally to ensure that fundraising activities are managed and developed in a way that maximises income for the NSPCC.
- To undertake specific fundraising projects and activities as necessary or as required to support the department’s fundraising as a whole.
Responsibilities for all staff within the Income Generation directorate
- A commitment to safeguard and promote the welfare of children and young people.
- To update databases and supporter information systems on a regular basis in line with Data Protection legislation and NSPCC policy and procedures.
- To actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the Directorate and wider NSPCC activities.
- To adhere to all the NSPCC’S service standards, policies and procedures.
- To evidence an understanding of and commitment to the demonstration of NSPCC’s values.
- To maintain an awareness of and comply with NSPPC data protection regulations and to ensure currency of changing GDPR regulations.
- To be responsible for personal learning and development, to support the learning and development of others and the whole organisation.
- To work in a manner that facilitates and encourages inclusion.
- To be pro-active in identifying ways to improve personal and team performance.
- To maintain an awareness of own and others’ Health and Safety and comply with the NSPCC’s Health and Safety policy and procedures.
- To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news.
Key Relationships - Internal
- Reports to Associate Head – Direct Fundraising.
- A member of staff in the Direct Fundraising team, within the wider Individual Supporters department.
- Work with Compliance Team to mitigate risk and ensure compliance in face-to-face activity.
- Work with Finance Department to assist with reporting budget and reforecast all activity.
- Engage with staff in other NSPCC functions, as necessary to increase engagement between potential supporters and professional fundraisers to further fundraising relationships.
Key Relationships – External
- Work with a range of agreed agencies to engage the public through a supporter centric approach to fundraising, providing engaging content and materials, and ensuring that professional fundraisers align with our values and cause whilst maintaining high levels of compliance.
Person Specification
Skills and abilities
- Highly developed written and verbal communication skills to understand, interpret and present complex information in a clear and persuasive way for a range of audiences.
- Ability to collect data from various sources, analyse findings, identify opportunities, evaluate their viability and present findings clearly in a way that meets desired outcomes.
- Well-developed ability to build, manage and develop relationships with individuals within an organisation and externally and achieve objectives through these relationships.
- The ability to plan, monitor and implement projects/events/initiatives to agreed deadlines often with conflicting priorities.
- An ability to organise and plan own work, identifying conflicting demands and establishing clear priorities in order to meet agreed objectives.
- Well-developed ability to apply effective numeracy skills in entering and recording financial data, interpreting, analysing, and presenting financial data in clear and accurate format to meet desired outcomes.
Knowledge and experience
- Experience in using Windows based software packages including word processing, excel spreadsheets, e-mail and the internet, in order to deliver tasks and projects.
- A personal commitment to ending cruelty to children.
Personal characteristics
- Commitment to apply NSPCC’s values and behaviours to all aspects of work.
- Willingness to travel within the UK via car or public transport to conduct mystery shopping and to work flexibly in approach to work and/or work time requirements.
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.
Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.
The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
Our principles:
- Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.
- Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.
- We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.
- Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.
- As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate
- All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.
Individual Giving Officer (Committed Giving)
Closing Date: 21st May
Interviews: 4th June
Application Process: Please ensure you apply with your most updated CV and a supporting statement on why you believe you would be the most suitable individual for this position.
We have two exciting opportunities to work within the growing and ambitious Individual Giving team at Alzheimer’s Society. These roles are both within the Committed Giving team and are pivotal in helping us to reach our ambitious goal of doubling our income by 2030.
One role will be responsible for the campaign management of our Big Win Weekly Lottery. The other role will be responsible for the campaign management of our Regular Giving programme. Both roles offer a fantastic opportunity to continue developing your project management and marketing skills on big-budget acquisition campaigns across multiple channels such as TV, face-to-face, print, and digital.
You will be encouraged to regularly review the performance of your campaigns, taking learnings and making suggestions to push your campaigns to greater heights. We are a team that loves to try new things, test, learn, and innovate, so you’ll regularly be part of ideation sessions.
You will have the opportunity to work with many talented and passionate colleagues. This includes building close relationships with our agency partners to maximise the effectiveness of creative and targeting; working with the data and insight teams to make the right ask to the right supporter, and the Stories team to tell powerful stories from people living with dementia within your campaigns.
This role is predominantly home-based, but the team meets in person (usually) monthly to build relationships and discuss our strategy. We are happy to discuss any preferences around flexible working before or during the application process.
About You
We welcome applications from individuals who are eager to learn and grow within the role. You’ll be joining a supportive team that values collaboration, shares knowledge, and is committed to delivering high-quality work.
We’re looking for someone who:
- Is organised and proactive, with the ability to juggle and prioritise multiple tasks effectively.
- Brings experience in fundraising and/or marketing that can be applied to the development and delivery of fundraising campaigns.
- Is highly motivated to exceed targets and driven to continuously improve, embracing new ideas and learning from both successes and setbacks.
- Thrives when working with people, celebrates shared achievements, and enjoys collaborating to overcome challenges.
- Communicates openly and honestly, building strong and positive relationships.
- Has experience reporting against KPIs and evaluating campaign performance.
- Has an interest in data analysis and can use insights to draw conclusions and suggest improvements.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exceptional opportunity to be at the heart of a truly exciting heritage restoration project to restore, renew and open up to new audiences, a nationally-important building in a thriving but economically and socially challenged central London neighbourhood.
In November 2024, St Peter’s Walworth submitted a First-Round application to the National Lottery Heritage Fund (NLHF) for Development Phase funding for the “Building Beyond: Soane Reimagined” project. The request was for a First Round Pass of £3.1m and a Development Grant of £438,000. A decision was received by NLHF on 13th March 2025 and pending Permission to Start, the Development Phase is set to run for 18 months, at which point a Delivery Round application will be submitted to activate a Delivery Phase. Staff, a Design Team, a QS and specialist consultants will need to be competitively appointed to complete a list of required documents/studies for the Delivery application. Design development needs to be completed to RIBA Stage 3, planning, Faculty and consents need to be in place and all partnership funding raised or pledged.
Capital works are proposed to the exterior of the Church, respecting its heritage integrity, making it more sustainable and putting it in good order throughout. Similarly inside, where improvements will make the Church more welcoming, improving infrastructure and circulation and accommodating planned activities. Works will take place over the three floors: Crypt Basement, the Ground Floor and the Gallery/First Floor.
A full time Heritage Manager will need to be appointed at the beginning of the 18-month Development Phase. The successful candidate will provide leadership for the Project reporting to Claire Maugham (Chair of the Steering Group Committee) involved in strategic planning, management, execution, and coordination with internal and external stakeholders. In order to achieve the goals of St Peter’s Walworth, they will oversee design development to RIBA Stage 3 of “Building Beyond: Soane Reimagined” and oversee the preparation of key NLHF checklist documents, supporting on the roll out of a successful fundraising campaign - with a target to raise just over £1m working with a Fundraising Appeal Board, and a F/T Trusts and Foundations Manager.
The Heritage Manager will be a strategic thinker with an understanding of the planning and delivery of major projects funded by the National Lottery Heritage Fund (NLHF). We are also looking for a candidate that will successfully integrate partnerships that are being forged in the local area. They should have a strong background in project management and possess the ability to move adeptly between big picture thinking and day-to-day operations, where it will be necessary, for example, to process their own admin.
The Heritage Manager will have some experience of fundraising, networking and financial management and be comfortable working in a start-up environment, being able to demonstrate experience of extensive community engagement, as well as an understanding of and empathy with the ambitions and vision of the St Peter’s Walworth PCC (Parochial Church Council) and the needs of a Grade 1 listed building.
They will bring an inclusive approach to their work, able to centre and involve the church and local community in the project while integrating the experience of a wide range of volunteer professionals
Their task will be ensure that the project is delivered within time and to budget in accordance with an agreed programme, budget and checklist of deliverables, as well as working closely with all project stakeholders and partners.
St Peter’s Walworth is an inclusive and welcoming Church. We seek candidates with the skills and experience required, irrespective of any protected characteristics, and encourage applications from all regardless of background. We are especially keen to receive applications from people who are members of communities minoritised and under-represented in the heritage sector. We are a Christian church but this role may be filled by someone of any faith or of none.
Please apply with a CV and cover letter outlining your experience and motivation for this role.
The client requests no contact from agencies or media sales.
Senior Research Insight Analyst
Permanent
Full time (34.5 hours), we are open to a conversation about how you work these hours
Location Split between home and our London Office
Salary Range £48,000 - £53,000
About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.
About the role
In this role you will lead the delivery of Macmillan’s research projects within our Insight & Performance division – designing and managing research to produce customer, market, and trend insights that add to add to Macmillan’s structured evidence base and maximise our impact on people with cancer.
You will be part of a multidisciplinary group, working with research, evaluation, business intelligence, data and digital analytics experts, to deliver against key research and insight focus areas for Macmillan, prioritising effort where potential return and impact is greatest.
You will also work closely with Macmillan’s subject matter experts and our research agency partners to develop and deliver high quality research projects that meet organisational needs and ensure Macmillan’s evidence base remains current and comprehensive.
About you
The successful candidate will demonstrate the following skills and experience:
- Experience of current qualitative and quantitative research & analysis tools, methodologies, and structured thinking techniques, including working with minority and seldom-heard groups.
- Project management experience (scope, budget, and schedule management) in a matrix environment requiring collaboration across a range of disciplines and/or in people management (including volunteers or interns).
- Experience of supporting strategy development and product and service innovation processes.
- Knowledge of the UK health and social care landscape and how it relates to Macmillan's strategic objectives to reduce health inequities, reduce variation in treatment and care and support people living with cancer and other long term conditions would be desirable.
In return, we offer a range of benefits including:
- 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
- Pension matched up to 7.5%
- 120+ learning and development offers, with access to external professional qualifications
- Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
- Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more
Recruitment Process
Application deadline: Tuesday 20th May 2025
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer.



The client requests no contact from agencies or media sales.
Department: Communications and Public Affairs
Contract type: Permanent
Hours: Full time
Salary: £36,000 – £38,000 per annum
Location: Home Based with UK wide travel as required
Reports To: Media and External Affairs Manager
The National Fire Chiefs Council (NFCC) is seeking a proactive and skilled Media Officer to join our Communications and Public Affairs team. This is a newly created role, offering the opportunity to help shape and strengthen NFCC’s voice in the national conversation around fire and rescue services.
Reporting into the Media and External Affairs Manager, you will play a central role in growing our media presence and positioning NFCC as the go-to source for journalists covering national fire and rescue issues. You will help to ensure our messages are clear, timely, and authoritative across all platforms.
Join us and help ensure that fire and rescue services have a strong, consistent voice on the national stage.
Key responsibilities:
Serve as a point of contact for incoming media enquiries.
Draft high-quality, publication-ready communications content – including press releases, news articles, opinion pieces and other engaging content.
Support NFCC’s campaigns and policy initiatives by securing media coverage and developing strong relationships with journalists and editors.
Take ownership of key communications tools and systems, including media monitoring and audit of coverage.
Act as the lead Comms officer on at least one area of NFCC’s work in partnership with the relevant NFCC teams and lead officers (but will also work on a wide range of our issues and areas).
Participate in an out-of-hours communications rota as part of NFCC’s communication support function (with some out of hours support – see job description for more information).
What we are looking for:
Experience in a media, journalism or communications role.
Excellent writing skills with the ability to produce accurate, compelling content under pressure.
Confidence in handling media enquiries and building positive relationships with the press.
Strong organisational skills and the ability to manage multiple priorities effectively.
A collaborative approach, with experience working across teams and engaging with senior stakeholders.
A good understanding of the UK media landscape and wider external environment.
If this sounds like the kind of opportunity that you would be interested in, please have a look at the Job Description on the NFCC website and apply.
Working with us:
NFCC is a fully remote organisation, and all staff work from home. This role will involve some travel for stakeholder meetings, events, conferences, training sessions and team away days, for which travel expenses are paid.
How to apply:
Please complete the application form linked from the ‘apply now’ button on the NFCC Website. CVs will NOT be accepted for this position.
Closing Date – Sunday 1 June with interviews being conducted on Teams on Tuesday 17 June. If you are not available for interview on this date, we will try to provide an alternative date, though we advise that we may not be able to do this.
NFCC is committed to safeguarding and promoting the welfare of children, young people and adults and will require a DBS check to be completed prior to commencing in post.
NFCC is committed to being an inclusive employer. We comply with the Equality Act 2010, and we believe that everyone deserves to work in safe environments that are free from bullying, harassment and discrimination, abuse, and harm, where they feel supported, welcome, and able to thrive.
NFCC acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment.
NFCC is an independent membership association and the professional voice of UK fire and rescue services.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Overall purpose of the role
The Senior Communications Manager is responsible for delivering exceptional communications to enhance Orbis UK's profile in both the UK and the Middle East. The position is responsible for implementing strategic plans for UK and Middle East audiences, while supporting the Media and PR Manager in boosting Orbis UK's brand presence. The role also includes leading reputation and crisis management responses and plans.
The Media and PR Manager reports directly to this position, and together, they will collaborate to deliver effective communications plans. There will also be opportunities to work with the wider Orbis UK communications team on cross-departmental campaigns, appeals, and events, including VIP visits and integrated marketing campaigns.
This role encompasses communications planning, media relations, stakeholder management, reputation management, copywriting, and at times, event coordination. It requires strong relationship-building skills and the ability to manage projects across different teams and countries. The role is responsible for three key areas of work:
i) Overseeing the delivery of the media and PR strategy to increase brand awareness of Orbis within the UK and the Middle East through pitching and placement of high-quality media coverage, proactive PR initiatives and reactive press office opportunities within a range of publications that align with our target audiences and partnerships. This will include managing the Media and PR Manager, working with key stakeholders such as the Royal Press Office and key funding and programme partners, and supporting delivery of Orbis UK integrated marketing campaigns
ii) Implementing grant communication plans by creating content for website, social media and press activities for key partnerships
iii) Protecting the reputation of Orbis UK through crisis comms management 3
Benefits of working for Orbis UK
Before completion of probation:
· Competitive Salary benchmarked annually
· 25 days holiday pro-rated
· Life Assurance Policy (4 x salary)
· Employee Assistance Programme
· E-learning Courses
· Social Activities
· Flexi-time
After completion of probation:
· Matched employer pension contribution up to a maximum of 10% of basic salary
· Interest free season ticket loan
· Cycle to work scheme
Application and interviews
Closing Date: 19th May 2025
Interviews: 27th May 2025
Start Date: 17th June onwards
All applicants must have the legal right to live and work in the UK. We review applications regularly and may begin screening potential candidates prior to the closing date. Unfortunately, we may not be able to reply to all applications, so if you haven’t heard from us by 27 May, your application is unlikely to have been successful.
Orbis UK is an equal opportunities employer and welcomes applications from any suitably qualified persons. We operate an anonymised recruitment procedure and will ensure that no job applicant receives less favourable treatment either directly or indirectly, on the grounds of age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability, race including colour, nationality, ethnic or national origin, religion or belief, sex and sexual orientation.
Orbis UK acknowledges and recognises the disadvantages and barriers people from underrepresented and socially diverse groups face in the workforce. Orbis UK is committed to addressing this issue and we strongly encourage those from underrepresented and socially diverse groups (Black and Ethnic minorities, LGBTQ+ and candidates with disabilities) to apply.
Safeguarding: Orbis UK is committed to safeguarding and promoting the welfare of children and vulnerable adults and applicants must be willing to undergo safeguarding screening appropriate to the post, including checks with past employers and criminal records checks.
Application is via curriculum vitae and covering letter, detailing why you believe you are suitable for the position, referring to your experience and qualification.
The client requests no contact from agencies or media sales.
Role Purpose
This is an exceptional opportunity to join the Royal Hospital Chelsea as Assistant Director of Audience Engagement on a fixed term contract to cover maternity leave. A core focus of the role is to develop the Royal Hospital Chelsea into a national heritage destination while ensuring our community of veterans remains at the heart of everything we do.
During this fixed term contract, you will be responsible for delivering our public engagement strategy, and drive visits to, and engagement with, the Royal Hospital Chelsea’s heritage, supporting sustained and manageable footfall and increased income through public programmes, secondary spend and commercial visitor opportunities.
You will oversee the successful delivery and operation of the new Visitor Centre within the recently restored Soane Stable Yard, ensuring the visitor experience both onsite and digital is inspiring, inclusive, and impactful. You will also lead our contribution to the Chelsea Heritage Quarter, including co-delivering the annual Chelsea History Festival, working alongside key partners: the National Army Museum and Chelsea Physic Garden.
This role carries senior leadership responsibility, including line management of a talented team covering public programmes, community engagement, visitor experience, and retail. You are also responsible for managing RHC’s relationship with a café concession. You will work closely with colleagues across the Royal Hospital Chelsea and externally to grow our public reach and income potential, positioning the Royal Hospital Chelsea prominently within London’s cultural landscape and the wider heritage sector.
About You
We are looking for an inspiring, strategic leader with a proven track record in the heritage, museums, or visitor attraction sector. You will bring significant experience in audience engagement or similar roles, including at least five in a senior leadership or management capacity. You will be adept at developing and delivering public-facing programmes, and leading a high-performing, multidisciplinary team.
The successful candidate will be a creative thinker with excellent communication skills, a strong grasp of commercial opportunities, and the ability to develop inclusive strategies that attract core, target, and hard-to-reach audiences.
About Us.
The Royal Hospital Chelsea, home of the iconic Chelsea Pensioners since 1692 provides both sheltered accommodation and full nursing care for up to 300 retired British Army veterans.
The ethos of the Royal Hospital is one that puts a premium on selflessness and companionship. Our values of nurturing belonging, respect individuals, encourage pride and enjoy life underpin that ethos. We are united in a shared purpose, living and working together and ensuring everyone has a place in our diverse social and military community.
The Royal Hospital Chelsea is dedicated to equality, diversity, and inclusion, where all backgrounds and abilities can reach their full potential. We pride ourselves on attracting a wide range of talent, removing potential barriers, and promoting equal opportunities. We know, the more varied and inclusive our teams are, the better our organisation will be for our community. We are a Disability Confident employer dedicated to hiring diverse talent and ensuring you are treated with respect throughout the recruitment process and upon joining our community.
Our selection process.
Should your application be successful you will be invited to a formal interview, where you will be asked questions relating to your experiences and key requirements of the role. If you are successful after the interviews, we will:
- Ask for references from those you have listed on your application form
- Check your right to live and work in the UK
- Check any declarations you have made on your application form
- Ask you to complete a medical form
- Carry out an Enhanced DBS application.
To provide Army veterans with the support and comradeship they need in recognition of their service to the Nation and to safeguard their historic home



The client requests no contact from agencies or media sales.
Location: London based / hybrid. If in receipt of London Weighting minimum two days a week in London office; Non-London weighting – one day a month in office (travel reimbursed)
A little bit about the role
The trusts fundraiser role sits in the fundraising team within the external relations division. The fundraising team is responsible for raising between £1m and £1.5m in fundraised income annually. Frontline’s philanthropic income complements the significant contract income the charity receives from central and local government and enables the charity to carry out its broader mission to create social change for hundreds of thousands of disadvantaged children.
Since we were founded in 2013, Frontline has leveraged its success to build committed, high impact partnerships with a number of prestigious supporters including trusts and foundations, corporates and high net worth individuals. Our new fundraising strategy focuses on continuing to grow our network of supporters by maintaining excellent relationships with our current funders while identifying new potential donors, and at the same time testing and developing fundraising through community and events and individual giving.
We are now looking for a trusts fundraiser to help drive this strategy forward. The successful candidate will have experience in building relationships and securing income, helping us to build relationships with new trust funders while stewarding effectively our current trust and foundation relationships.
The successful candidate will work closely with the head of fundraising and the fundraising manager to implement Frontline’s annual fundraising plan, taking specific responsibility for researching, building relationships with, writing persuasive proposals to and securing income from new trust and foundation funders, while also providing excellent stewardship and reporting to current funders. The fundraising team is supported by the marketing, events and communications staff of the external relations division.
Some key responsibilities include:
- To develop a pipeline of potential trust funders through prospect research, the development of strong relationships, and writing of persuasive, creative and inspiring applications.
- To arrange meetings and engagement opportunities with new funders, including ensuring that other Frontline staff are involved in supporting applications and pitches where appropriate.
- To account manage a portfolio of existing trust supporters, providing excellent stewardship and planning and writing high quality grant and funding reports in line with reporting deadlines.
- To work closely with other teams at Frontline, particularly the fellowship team and evaluation team, to develop proposals and reports, bring funders closer to our work and help inspire a culture of fundraising across the charity.
A little bit about you
You will be an experienced fundraiser, with experience in securing grants from trusts and foundations in particular. The ideal candidate will be enthusiastic, target-driven and passionate about delivering persuasive cases for support through crafting creative and imaginative funding proposals.
We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own.
If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you.
Important information
We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.
We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.
We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!
Visa sponsorship is not guaranteed
To make life better for children at risk of harm, by improving the services that support them.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting a General Advice Officer to support with the delivery of advice and welfare support to vulnerable guests who access the Community Wellbeing Service, a local support hub offering relief from the rising cost of living for local families. The General Advice Officer will support our guests on a range of areas including benefits, immigration, housing, money management and access to training and employment services. The postholder will provide high quality welfare advice and guidance through weekly one-to-one advice sessions, undertake case work, work with partners to facilitate referrals, and provide support to advice volunteers.
The successful candidate must have at least two years’ experience delivering effective advice or in a similar capacity, demonstrate empathy, an understanding of the issues facing vulnerable people, and have in-depth and up-to-date knowledge of welfare benefits and housing policies/legislations, with a strong focus on achieving tangible outcomes for our guests.
Advice Work
- Carry out assessments to identify urgent needs and appropriate support pathways for members at the Community Wellbeing Service.
- Support outreach or community engagement activities as needed.
- Provide holistic and person-centred advice and casework on the main enquiry areas, particularly welfare benefits, housing, employment, health and wellbeing, immigration and money management.
- Maintain Sufra’s Advice Quality Standards and meeting tangible outcomes.
- Produce detailed case records on our case management system for the purpose of continuity, statistical monitoring and report preparation
- Apply for funds from trusts and foundations to support individuals and families with essential costs such as housing deposits or white-goods and/or cancellation of debts;
- Develop and maintain good working relationships with external stakeholders for joined up working, including statutory and voluntary service providers, making referrals for guests where appropriate.
- Enable and support guests to act for themselves, wherever appropriate.
- Monitor the progression of all cases to the point of resolution.
- Conduct follow-up calls with guests where needed and track outcomes
- Support volunteers who are working on delivering Advice Services e.g triage volunteers and pathways volunteers
- Provide advice to the General Advice Service as and when required
Case Management
- Manage own caseload and work independently to support guests
- Use of Case Management System (AdvicePro) as well as Microsoft Office for communication and document production.
- Support with developing case studies and gathering guest feedback
- Collect statistical information as requested for reporting purposes.
- Feed into the development of monitoring reports for funders and other stakeholders
Other Responsibilities
- Maintain and update the charity’s record of referral and signposting agencies;
- Ensure data protection regulations are adhered to, and that sensitive data is handled in accordance with relevant legislation and organisational procedures.
- Keep informed of new and changing legislation relevant to the post, and of local issues and policies
- Be committed to the aims, procedures and policies of Sufra’s advice service in every aspect of service delivery.
- Take part in supervisions, personal development training, team meetings and appraisals
- Undertake any other reasonable duties to support the operations of the charity.
To apply for this role, please submit a CV, Covering Letter (no more than 2 sides) by email to Admin, and complete our Equal
Opportunities Form found on our website.
Note: Applications without a tailored covering letter will not be considered.
In your Cover Letter please respond to the following questions;
Why are you interested in working as an General Advice Officer at Sufra, and how do your values align with our mission?
What experience do you have providing advice or support to individuals facing hardship?
How do you approach complex or challenging situations when supporting advice guests? Describe how you break these situations down and help guests understand their options and next steps.
The client requests no contact from agencies or media sales.