Digital marketing and communications officer jobs

Lead change. Tackle poverty. Build community.

East Durham Trust is looking for a visionary and dynamic Chief Executive Officer to lead our organisation into the next chapter.

We are the flagship voluntary and community sector organisation for East Durham – one of the UK’s most disadvantaged communities – and we exist to fight poverty, support vulnerable people, and empower local residents to thrive.

In 2025, our work spans:

• Crisis Support Services – providing emergency food and energy support and tackling the root causes of poverty.
• Information, Advice, and Guidance Services – including community-based advice support and the East Durham Debt centre working in collaborative community and VCSE partnerships
• Community Energy Initiatives – including PowerED (Power East Durham), Horden Heat and Energising East Durham, a 5-year programme driving forward local renewable energy solutions and fuel poverty reduction.
• No More Nowt – an Arts Council England funded programme bringing cultural opportunities to local people.
• Volunteering and Social Action Programmes – engaging and supporting a network of volunteers to strengthen local communities. Including a range of community-based services and opportunities.
• Community House – providing managed workspace, community hub facilities, and hosting co-located partner organisations.
• Other targeted projects funded by national, regional, and local funders.

About the role

As CEO, you’ll provide strategic leadership and vision, ensuring the Trust remains financially sustainable, digitally equipped, and impactful in addressing the challenges our communities face.

You will:

• Inspire and lead our staff and volunteers.
• Drive forward income generation and financial stability (we use Xero).
• Oversee effective service delivery, using digital referral systems and our Charity Log CRM to measure and grow impact.
• Represent East Durham Trust with funders, policymakers, partners, and the media.
• Lead innovation and ensure our work remains rooted in the needs of local people.

About you

We’re looking for a leader who combines passion with professionalism. You’ll bring:

• Senior leadership experience in the voluntary, community or social sector.
• A track record in securing funding and leading organisational growth.
• Strong financial management skills, with experience of digital systems.
• Outstanding communication and partnership-building skills.
• A deep commitment to tackling poverty and inequality.

Why join us?

This is a unique opportunity to lead a respected community anchor organisation with a national profile and a local heart. You’ll be part of shaping solutions to the cost-of-living crisis, fuel poverty, and social disadvantage – while ensuring local people have a strong voice and real opportunities.

Apply now and help us power change in East Durham.

For an informal discussion about the role, please contact Chair of Trustees

Closing Date: 6th October 2025

Interviews Week Commencing: 13th October 2025

Storytelling Production Officer

Permanent

35 hours per week

£26,100 per annum

Location: home based

The Children's Society has been helping children and young people in this country for over 140 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.

This role sits within our Storytelling team in the Social Impact domain. In this role, you will be the primary point of contact for all creative production needs (print, digital, video, audio, and animation) to make effective and engaging content in promotion of our services and campaigns.

We are currently looking for a proactive and supportive individual to join our dynamic, ambitious team.

A key part of this role will be your ability to build collaborative relationships and problem-solve.

KEY SKILLS AND COMPETENCIES

In order to be successful in this role, you must have:

-experience of facilitating and organising creative traffic and production

-experience working across a range of creative production to include print, digital, video, audio, and animation

-excellent communication skills and must be comfortable leading group discussions

-experience of using digital and project planning software to organise team workflow.

ABOUT THE CHILDREN'S SOCIETY

The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

Therefore, candidates applying for work in our CYP Directorate will be required to complete an “Employment history_template” document prior to interview. The fully completed document should be loaded by the candidate at the point of uploading your CV.

The closing date for applications is Monday 22nd September 2025 at midnight.

Interviews will be held week commencing Monday 6th October 2025.

IN3

Are you a strategic leader with a passion for fundraising, communications, and community impact? Vauxhall City Farm is looking for a visionary Head of Fundraising and Engagement to shape and drive the income and engagement strategies that will support our ambitious growth as we reach our 50th anniversary in 2026. As part of the Senior Management Team, you will play a pivotal role in developing our next five-year strategy, while leading fundraising, marketing, and events that bring our mission to life. This is a unique opportunity to lead in a purpose-driven organisation, championing innovation and impact in one of London’s leading city farms. 

We're looking for someone with:

• Proven senior leadership and stakeholder engagement experience

• A strong track record in growing income across fundraising streams

• Deep knowledge of charity fundraising, communications and marketing

• Experience managing teams, budgets, and complex projects

• Excellent strategic thinking and operational delivery skills

• Confidence working with Boards, funders and partners

• A collaborative, values-driven leadership style

• Strong understanding of governance, safeguarding and compliance

Director of Engagement & Fundraising

Location: London (Hybrid)
Salary: £140,000 per annum
Contract: Permanent

Every child deserves to be safe, loved, and free from abuse. At the NSPCC, that belief drives everything we do.

We are the UK’s oldest and largest children’s charity, and today our mission has never been more urgent. From tackling the challenges of online safety to delivering vital frontline services, we are responding every day to the changing world children are growing up in. children.

This is a pivotal moment for the NSPCC. We are establishing an Engagement & Fundraising Directorate to modernise how we connect with supporters and unlock new opportunities for growth and that is why we are on the hunt to find a bold, visionary, and collaborative leader to join us as our Director of Engagement & Fundraising.

What You’ll Do:

As our new Director, you will lead the charge in transforming our income generation strategy and driving sustainable growth. You’ll inspire and empower teams to achieve their best, champion supporter-first thinking and strengthen our brand and digital presence to reach more people than ever before. Sitting at the heart of our Executive Board, you’ll shape strategy, spark innovation and deliver real impact for children on a national scale.

This is an opportunity to shape the future of the NSPCC and ensure we can protect children for generations to come.

Who You Are:

You will bring a proven record of driving income growth at scale, with deep expertise in fundraising and supporter engagement, including digital. You’ll be an experienced leader of large, diverse teams, skilled at guiding transformation with clarity and resilience. Strategic yet hands-on, you combine vision with execution and you are an outstanding communicator who can inspire trust and build strong relationships at every level.

Above all, you’ll be driven by the belief that together, we can end child abuse. 

Ready to Learn More?

Click below to view our full Candidate Pack for everything you need to know including how to apply.

Closing date: Wednesday 8th October, 9am.

The Talent Set are delighted to be working with a top UK homelessness charity to find their Senior Stewardship Officer.

The charity offers a flexible working environment, with hybrid working 2-3 days per week from their London office.

The Senior Stewardship Officer will sit within Individual Giving. You will be responsible for increasing income by implementing, managing and reporting on fundraising campaigns to engage and inspire existing donors, through a variety of different channels. A key part of this role involves optimising existing campaign setup which in turn will allow a seamless donor journey and uptake in income generation and ensuring that messages are on brand.

Key Responsibilities:

• Working closely with the Senior Stewardship Manager and Stewardship Officer, to develop and deliver the warm cash stewardship programme, growing income from existing individual donors, through a planned programme of communications and propositions which maintain brand integrity.
• Liaising with Data & Insight teams to analyse campaign results and continuously optimise performance.
• Writing inspiring briefs for our creative agency to develop engaging communications.
• Building strong relationships with Digital, Communications and wider Fundraising teams to identify opportunities for collaborative working.
• Managing relationships with our fulfilment, telephone, digital, creative and print & production partners. Sharing insight and briefing them on campaign workflows, as necessary.

Person Specification:

· Experience of managing direct marketing campaigns including direct mail, telephone, email & digital. Working on various campaigns and channels concurrently.

· Experience of managing agencies – creative, printers, fulfilment and telemarketing etc.

· Effective communicator with natural ability to facilitate open and honest conversations.

· Able decision maker with a positive and action driven outlook.

· Engaging, committed to self-development by engaging with training and continuous learning.

· Proactive, always looking for creative ways of working.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Location: This role is home based. It will also require occasional travel for meetings and events

Hours: 4 days per week (28 hours)

Flexible working: Flexible working applications are welcome.

Reports to: Deputy CEO

Salary: Level 5. £28,500 per annum. £22,800 pro rata

Pension: Stakeholder pension scheme available

We are receiving a very high amount of applications for this role and may need to close this vacancy early, so please apply as soon as possible.

_________

Are you passionate about shaping learning experiences that inspire creativity and drive professional growth? Artswork is seeking a dedicated Learning Content Creator to join our dynamic Professional Development team. In this home-based role, you’ll design and produce high-quality digital and media resources – guides, eLearning modules, toolkits, and more – that support diverse learners across the UK’s youth and creative sectors and beyond. You’ll collaborate closely with the team, translating complex topics into accessible, engaging materials that champion inclusion, creativity, and best practice. 

If you’re a detail-orientated, creative thinker with strong visual communication skills, recent experience with digital content tools, and a genuine commitment making learning accessible for all, we want to hear from you. Join us and help empower individuals and organisations to unlock their potential through innovative, impactful learning. Flexible working arrangements and a supportive, inclusive environment await you at Artswork. 

_________

Main Responsibilites:

Content Development & Design 

• Create high-quality digital and media learning materials, including guides, toolkits, presentations, eLearning modules and video resources tailored for creative professionals
• Translate complex topics into accessible, innovative and impactful learning content that supports a variety of professional development pathways and diverse audiences
• Use authoring tools (such as Articulate, Vyond, Canva, Thinkific etc.) to create interactive and visually engaging learning experiences, incorporating video, audio, and creative media
• Champion inclusion by ensuring all content reflects Artswork’s commitment to and standards of access, diversity, equality, inclusion and cultural relevance
• Upload, organise, and update course content on our Learning Management System (LMS), ensuring resources are accessible, easy to navigate and up to date
• Utilise insights from post-training assessments, platform engagement metrics, and qualitative feedback to refine and enhance learning materials and evolve our offer 

 Collaboration & Team working 

• Work in collaboration with the Learning Development Manager, Professional Development team, subject matter experts, and clients to shape meaningful learning experiences
• Generate ideas that contribute to Artswork’s commitment to continuous quality improvement in its training and help us grow our learning offer
• Support project timelines, manage documentation, and contribute to the successful launch of new professional development programmes
• Contribute to the APD growth strategy through ideas and practical solutions  

 Sales and Marketing

• Ensure all content supports Artswork’s brand tone, visual identity and core messaging whilst supporting a high quality and effective learning journey for participants
• Work with the Sales & Marketing Lead and the Communications team to align training materials with product launches, campaign milestones, and promotional strategies
• Work with the Sales & Marketing Lead to repurpose existing content for marketing purposes 

 Administration and Legal Compliance 

• Maintain positive, diplomatic professional relationships with colleagues and our participants, partners and stakeholders
• Adhere to Artswork’s values and its policies and procedures, i.e. Access, Diversity, Equality & Inclusion, Health and Safety, Data Protection, Safeguarding and Environmental policies 
• Be a committed champion for Artswork’s Anti-Discrimination Charter 
• Maintain and develop personal skills and knowledge through appropriate training 
• Perform own administrative duties 

_________

 We provide a range of benefits for employees including:    

• Flexible working options    
• Generous 29 days holiday pro rata plus bank holidays including guaranteed time off between Christmas and New Year    
• Access to the Sage Employee Benefits programme    
• Stakeholder pension 
• Additional wellbeing time, which allows you to take 25% of your hours back when you really need it    
• Enhanced Parental Leave and Carer’s Leave Policies to help maintain a positive work life balance that recognises caring commitments  
• 3 paid volunteering days a year, including 1 dedicated to environmental activities 

We champion continuous professional development and offer all employees access to training opportunities, as well as investing in your learning and nurturing your aspirations with a £500 annual budget to be spent on training of your choice. 

Social Media Officer

Permanent, Full Time. Hybrid working

This role can be based in any of our UK locations; Cardiff, Edinburgh, London, or Warrington. You will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days.

Salary: £35,911 per year (plus London allowance if applicable)

 

About the role

As a Social Media Officer at Christian Aid, you will help shape and manage our social media presence across platforms, driving engagement and raising awareness of our mission. You'll develop and execute a dynamic strategy to grow our audience and support our fundraising and advocacy work. Collaborating with teams across the organisation, you will create compelling content for our diverse audiences, including supporters, partners, and the faith community.

In this role, you will oversee day-to-day management of multiple social channels, using analytics to optimise content reach and inspire engagement. Additionally, you'll provide guidance and training to colleagues, helping them maximise their social media impact.

About you

You are an experienced social media professional with a proven track record of managing multiple channels, either in-house or agency-side. You excel at crafting engaging, insightful content that not only tells a compelling story but also drives meaningful action. With a deep understanding of social media algorithms, analytics, and trends, you develop adaptable strategies to maximise reach and engagement. A creative thinker, you're skilled in producing diverse content formats—from written copy to video and graphics—optimising each for specific platforms. Highly organised and adept at project management, you thrive in balancing competing priorities. Your attention to detail and passion for supporting colleagues ensure that social media best practices are consistently upheld across the organisation.

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We're committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don't have to be Christian to work here - we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we're open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too.

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.

We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid's faith identity.

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
 

Hearing Dogs for Deaf People – Partnership Account Manager (Payroll Giving)

Location: Options for role to be site-based (Buckinghamshire or East Yorkshire), hybrid or home-based contract with regular UK travel for partner meetings and events.

Salary: £50,000 per annum.

Contract: Permanent, full-time hours. 

Hearing Dogs for Deaf People, whose mission is to see a time when no deaf person feels alone, is seeking a proactive and relationships-driven Partnerships Account Manager for managing and growing a portfolio of corporate partners.

Hearing Dogs for Deaf People has been creating life-changing partnerships between hearing dogs and deaf recipients since 1982. As well as acting as an ear to their partners and alerting them to sounds, the charity’s clever and expertly trained dogs help deaf people to live life with confidence and independence, whilst providing love, companionship and emotional support.

Following on from a strategic review, the charity is now looking to build a new Income Generation Directorate, to enable them to transform many more lives across the UK. This role will be critical to help Hearing Dogs reach their goals to diversify income, expand their portfolio and accelerate income from mission-aligned businesses.

Reporting to the Head of Corporate Partnerships, this role will take a lead on nurturing existing partnerships and developing new ones, with a specific focus on increasing income through employee engagement and payroll giving schemes. It will also ensure that each partnership is maximised and aligned with Hearing Dogs’ mission and fundraising goals.

The post-holder will work closely with internal teams and corporate supporters to deliver engaging campaigns, employee fundraising, volunteering opportunities and impactful communications that help raise income and awareness for the charity.

It is a role that will require excellent stewardship, creativity and commercial awareness skills for mutual value – that means you will need strong relationship management and excellent communication skills. A background in corporate fundraising will be essential, alongside the ability to identify and maximise the potential of corporate support opportunities, including financial and in-kind support. You will also have experience of managing charity-of-the-year partnerships or working with employee fundraising programmes.

This is an exciting opportunity to help expand a portfolio of meaningful, long-term corporate partnerships for an organisation that is changing lives every day, with the flexibility of working remotely or spending time at Hearing Dogs’ stunning bases in Buckinghamshire or Yorkshire, with friendly and passionate staff and their four-legged friends.

If you want to lead the pack and help deaf people live well with hearing loss Please download our Candidate Pack for further information [PDF], which includes details on how to apply.

Closing date: Monday 6th October, 9.00 am. 

Community Fundraising Officer

• Want to make a difference?
• Love meeting new people?
• Able to influence and inspire?
• Got something different to bring to our table?

Community Fundraising isn’t your average desk job. You’ll be supporting some truly inspirational people and making a real difference to our local community.

Building great relationships within our local area, our Community Fundraising Officer will guide and encourage members of the public, staff and volunteers who choose to support us. You’ll plan campaigns that delight and inspire and lead a team of volunteers to increase our reach to both raise awareness of our mission and increase income to fund our care.

If you’re reading this, and think it’s right up your street, then now is the time to act. Apply now and join the team making amazing things happen every day.

ellenor is a hospice charity in Gravesend providing palliative and end-of- life care within the local community. At ellenor, we value inclusivity and focus on providing high-quality services with compassion and care.

We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more.

Key Responsibilities of the role include:

• Motivate and inspire our local community to fundraise in aid of ellenor
• Build long lasting sustainable relationships
• Develop and deliver Community Fundraising campaigns like Christmas Tree Recycling
• Run our Glorious Gardens programme

Essential requirements of the role include:

• Experience of Relationship Management or Customer Services
• Excellent IT skills with proficiency in Microsoft Office
• Full UK drivers Licence and access to the use of a vehicle

This post is subject to Standard DBS clearance.

UK Immigration:

ellenor is not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future.

Application deadline: 17 September 2025

Interviews will be conducted on 23 September 2025

Key tasks

Cross-Income Stream Support

• Support the delivery of activity and appeals across major donor, corporate, legacy, and individual giving programmes.
• Identify and research prospective funders, including trusts and corporate partners. Assist in bid development, including desk research, gathering case studies, and impact data.
• Support the development and delivery of materials, campaigns, and digital content.

Events & Community

• Support the delivery and evaluation of in-house and third-party events.
• Assist individuals and groups supporting BeyondAutism within the community.
• Help steward participants and donors with timely and tailored supporter journeys.

Supporter Care & Communications

• Coordinate prompt and personalised thank-you communications.
• Maintain accurate and up-to-date records on our CRM (Raiser’s Edge).
• Support the creation and scheduling of communications, both print and digital.

Team Coordination & Administration

• Manage the inbox and respond to supporter enquiries.
• Provide administrative support to the Philanthropy and Partnerships Manager and Head of Marketing, Communications, and Fundraising.
• Help ensure all activity is compliant with relevant legislation and best practice. 

 We’re looking for a dynamic Head of Social Enterprise to help shape the future of University of Wolverhampton Students’ Union.

This is a unique opportunity to drive both strategic development and hands-on leadership across our commercial and marketing functions, as we expand our commercial offer over the next 18 months and beyond.

As Head of Social Enterprise, you will:

Provide proactive support to the Chief Executive Officer on strategy and operations. Offering clear advice to the CEO and Board of Trustees.

Lead and manage the Marketing, and Commercial teams, ensuring their work aligns with our strategic goals and values.

Play a pivotal role in the Senior Leadership Team, contributing to organisational strategy and innovation.

Developing and establishing a marketing strategy, as well as establishing a brand for the organisation that our stakeholders can relate too.

Take responsibility for the growth and development of our commercial operations, from bars and cafés to new ventures.

This role is central to driving commercial sustainability while enhancing the student experience. You’ll balance commercial performance with social purpose, ensuring our services are not only profitable but also meaningful to our members.

Key Responsibilities:

· Lead strategic and operational planning, deputising for the CEO when required.

· Develop and deliver a marketing strategy that strengthens our brand and deepens student engagement.

· Grow our commercial portfolio through research, innovation, and evidence-based decision making.

· Build and maintain strong partnerships with internal and external stakeholders, from students and staff to suppliers and the wider University community.

· Champion a positive, inclusive culture, embedding our values across teams.

About You

We’re seeking an experienced, forward-thinking leader who brings:

· Proven experience in strategic and operational leadership within a commercial, social enterprise, or third-sector environment.

· A track record of developing and delivering successful marketing and commercial strategies.

· Excellent communication and relationship-building skills, with the ability to engage diverse stakeholders.

· A collaborative and innovative mindset, able to balance business growth with social impact.

Why Join Us?

This is more than just a temporary role; it’s an opportunity to shape the long-term future of our Students’ Union. Over the next 18 months, we will be developing and expanding our commercial offer, and this role is key to that journey. For the right candidate, there is a strong possibility of the position becoming permanent.

We’re committed to equality of opportunity for all. We welcome applications from individuals regardless of their race, ethnicity, sexual orientation, religion, age, gender, or disability status.

We want to support diverse and inclusive work environments and are actively looking for people who share our values. We particularly welcome BAME applicants.

If you are motivated by making a difference, driven by innovation, and excited by the challenge of leading a growing social enterprise, we’d love to hear from you.

To apply please follow this link:

Vacancy

Donor Engagement Manager

Location:  London

Hiring range:  46,000 – 55,000 GBP per year

Staff work a hybrid schedule with 2 days/week in the office

Founded in 1969, IFAW is a global nonprofit with a goal of animals and people thriving together. With 50+ years of expertise in conservation and rescue, and projects in more than 40 countries and international waters, IFAW strives to improve the lives of animals and people and to protect our shared home.

The Donor Engagement Manager is responsible for communicating IFAW’s vision, strategy, and impact to inspire significant philanthropic commitments for IFAW's work from high-net-worth individuals and family foundations. By spearheading best-in-class donor communications, engagement, and stewardship, this role serves an essential function: developing and building IFAW’s reputation to position IFAW as a top charity worthy of significant donations. The Donor Engagement Manager plays a key role in improving the HNW donor journey and achieving our fundraising goals for enhanced programmatic impact globally in conservation, rescue, and policy.

Role and Responsibilities

The Donor Engagement Manager is an integral component of IFAW’s global Development team. Reporting to the Deputy Vice President, Development, the Donor Engagement Manager leads a robust donor communications, engagement, and stewardship program for high-net-worth (HNW) individuals, spearheading the development of strategy and plans, and supervising a team of contractors and freelancers for project implementation. The successful candidate will contribute to the attainment of ambitious growth goals (including current use, endowments, and significant gifts in will), by inspiring donors’ philanthropic support and leading the creation and implementation of a suite of donor communications and experiences.

Critical responsibilities include:

Create dynamic donor engagement plan

· Spearhead donor engagement plans, including cultivation, stewardship experiences, and recognition

· Drive a robust calendar of communications and activities to optimize donor engagement, mission impact, and a best-in class donor experience with IFAW

· Advise and support frontline fundraisers with strategy and content for donor communications and proposals; collaborate with gift officers on HNW individual donor cultivation, solicitation, and stewardship efforts, including development of custom proposals and cases for support

· Collaborate with communications and program teams to create compelling donor impact reports, donor newsletters, webinars, bespoke proposals, and other tools that drive and support effective engagement, cultivation, solicitation, and stewardship of major- and principal-level gifts as well as larger legacy commitments; maintain curated library of assets for gift officers to use or customize

· Gather and share impact stories, data, and testimonials to demonstrate the value of donor contributions

· Plan and oversee execution of exclusive engagement opportunities (in-person and virtual) for target audience, designed to highlight IFAW programmatic expertise and build stronger donor relationships

· Develop and implement personalized stewardship plans for select principal and major donors, working closely with frontline fundraisers and relationship managers

· Ensure all donor touchpoints reflect the organization’s mission and values, and that donors feel valued and connected

Manage projects and personnel

· Lead, coach, and manage a team of freelancers responsible for communications, stewardship, and engagement activities; oversee contracts, monitor deliverables and expenditures

· Maintain strong relationships with program leaders across the global organization, keeping apprised of IFAW’s programmatic work to identify topics that will appeal to high-net-worth donors and prospects

· Analyze donor engagement metrics, track trends, and report on the effectiveness of engagement and stewardship strategies.

Collaboration and fundamentals  

· Ensure routine fundraising communications and templates for major gifts are up-to-date, accurate, and on brand (e.g., fundraising appeals, donor education emails, gift acknowledgments, holiday cards, swag)

· Manage creation and updates of bespoke proposals so that they are timely and well-designed

· Improve integration of mail / email outreach

· Collaborate with communications and marketing teams to optimize use and creative repurposing of resources and collateral materials

· Enhance web presence (philanthropy pages) to incorporate donor testimonials and demonstrate impact of philanthropic support

· Update and improve naming opportunities for major and principal gifts, named and endowed funds, larger legacies and blended gifts from HNW individuals

Strategic guidance and innovation

· Collaborate with DVP Development to recommend and implement effective points of contact with donors for the purposes of cultivation, solicitation, and stewardship of six-figure+ gifts

· Identify opportunities to present our work more effectively and enhance the donor experience

· Launch or relaunch giving societies – e.g., cumulative lifetime giving, high-end annual giving, legacy society – with an emphasis on philanthropy and engagement rather than perks and benefits

· Advise on ways to streamline and improve donor communications and engagement, e.g., by leveraging technology, balancing push / pull outreach, adjusting the mix of print / digital and other media  

· Guide the larger Development team in positioning our programs to inspire greater philanthropic support

Qualifications and Education Requirements

· Minimum 4-5 years of related experience in nonprofit stewardship, donor communications, fundraising, or related transferable experience

· Experience leading a team in a development setting, including direct supervision of colleagues in donor engagement and stewardship; and/or management of a stable of contractors and freelancers

· Demonstrated ability to work well in a fast-paced, multifaceted environment and lead numerous functions and various projects simultaneously

· Exceptional written communication, relationship-building, project management and collaboration skills

· Intellectual curiosity

· Must be professional, highly organized, creative, efficient, and collaborative.

· Cultural competence: ability to work seamlessly with colleagues across four continents.

· Able to work successfully both individually and as part of a team.

· Must be flexible and willing to take on new responsibilities within a growing program

· Ability to travel regionally/internationally for trainings and team meetings

· A degree from a four-year college or university preferred

· Knowledge of Microsoft products, including PowerPoint, Excel, Word, and Outlook required; familiarity with Adobe, Canva or other graphic design / visual communications programs a plus

At IFAW, we aim to create and foster a workforce that reflects and contributes to the diverse, global community in which we work to improve the lives of both animals and people.  We are dedicated to fostering justice, equity, diversity, and inclusion so we actively encourage candidates from diverse backgrounds.

To apply, please submit CV and letter of interest to Donor Engagement Manager | Opportunities

We couldn’t do the work that we do across the county without the incredible support from our members and supporters. Do you have the desire to help us inspire more people to support our work through donations and membership? Do you want to be part of a fantastically passionate team working hard to nurture individual relationships with our members and supporters and provide regular opportunities for them to visit us, meet us and see and hear about our amazing work?

We are the county’s leading local charity working towards a county rich in wildlife and managing over 3,000 acres of land for wildlife and people across Worcestershire. We work with organisations and landowners to protect and connect wildlife sites across the county.

The organisation is currently supported by around 23,000 members and supporters, which is around one in 25 residents in Worcestershire. To date we have successfully recruited members through our membership recruiters, with others coming direct to us through our website or by visiting us at Lower Smite Farm. We need to continue to grow our membership supporter base and we need someone with the fundraising experience to help lead this growth and introduce innovative suggestions throughout the supporter journey and experience to strengthen recruitment and improve our retention and ultimately increase our income generation.

The role will focus on progressing our work around the supporter journey, ensuring that we reach as many potential supporters as possible and enable them to understand our work and feel motivated to support the organisation. Growing our prospect pool and educating these prospects to inspire them to become long-term supporters of our work is essential to the ongoing success of the organisation.

We’re Wild About Inclusion.  To us, this means inspiring, empowering and engaging people from all backgrounds, cultures, identities and abilities, to change the natural world for the better.  It also means cultivating inclusive workspaces that are free from discrimination, where differences are valued, everyone can be themselves and flourish, just like nature!

A full driving licence is essential. This is full time, permanent position. This role will be subject to reference checks and a DBS enhanced check with child barred list.

We are looking for a Senior Stewardship Officer for an incredible social welfare charity to play an integral part in delivery of the warm cash stewardship programme, growing income from existing individual donors.

This is a London hybrid role 50% weekly office attendance.

The Charity
Dedicated to providing people with much needed life skills, this organisation assist with supporting people with education and necessary training and employment. Youd be joining a passionate and welcoming team that prioritises inclusivity and diversity. They offer fantastic company benefits, including 25 days of annual leave, private medical insurance, competitive employer pension contributions, flexible working and the opportunity to apply for a sabbatical, as well as much more!

In this role you will:

Work closely with other teams in IG, including Acquisition and Legacy, to make sure all IG activity is integrated, supporter-centric and focussed on generating content that will engage supporters, encourage repeat giving and increase their loyalty and lifetime value.

Deliver excellent end-to-end project management for key projects and direct marketing campaigns, such as cash appeals, welcome journeys, cash to committed conversion campaigns, newsletters and virtual gifts.

Implement a test & learn approach to campaigns and work with the Data & Insight team in the ongoing measurement of individual campaign performance.

Always looking for new opportunities to inspire and engage supporters with personalised and targeted communications at a time that is right for them, to maximise lifetime value.

Lead on end-of-campaign reviews, with clear recommendations for improvement of future activities.

Prepare and monitor individual campaign budgets, supporting the Senior Stewardship Manager with annual budget setting.

You will need:
Experience of managing direct marketing campaigns including direct mail, telephone, email & digital. Working on various campaigns and channels concurrently.

Experience of managing agencies creative, printers, fulfilment and telemarketing etc.

Excellent numerical skills and ability to analyse campaign results and highlight key learnings

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.