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Page 5 of 5
London, Greater London (Hybrid) 2.65 miles
£29,000 - £32,000 per year
Full-time
Permanent
Job description

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

We have an exciting opportunity to join our ambitious supporter care team. The team plays an important role supporting our donors, fundraisers and colleagues.

You’ll be part of a welcoming team, speaking to our supporters daily alongside detailed work recording conversations and donations on our database. As team leader, you’ll take day-to-day responsibility of the supporter care team’s tasks and provide support for more complex queries.

You’ll also help drive forward improvement of our supporter experience with short term projects.

About you

We’re looking for someone enthusiastic and passionate about delivering an excellent supporter experience.

You’ll enjoy building relationships and have experience leading and motivating others in a team setting. Taking a proactive and logical approach, you’ll be keen to identify practical solutions to problems.

You’ll be part of a close team committed to creating the best outcomes for our supporters and colleagues.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home. Your office working days may be outlined by your line manager, based on the needs and requirements of the role.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now recruitment team

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date 5:00 pm on Tuesday 25 June 2024

Interview date Week commencing 1 July 2024

Application resources
Posted on: 11 June 2024
Closing date: 25 June 2024 at 17:00
Job ref: FCE/24/283687
Tags: Care Management,Operations