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Supporter Journey Lead
Salary:£36,880 - £41,439
Location: Home based with an expectation to travel as appropriate each month
Hours: Full Time – 35 Hours a week
Contract: Permanent
We’re looking for a Supporter Journey Lead to join our Supporter Experience team.
This is a key role in shaping how supporters experience Help for Heroes across different journeys, touchpoints and moments that matter.
You’ll work with teams across Commercial to map, develop and improve supporter engagement journeys, turning strategy, insight and campaign learning into practical plans that strengthen relevance, supporter experience and long-term value.
About the Role
As Supporter Journey lead, you’ll lead the mapping, development and ongoing improvement of supporter engagement journeys across Commercial.
You’ll work with product owners, delivery teams and enabling colleagues to understand current journeys, define target journeys, identify pain points and opportunities, and turn strategy, audience insight and campaign learning into clear, practical plans.
In this role, you will:
About You
Are you someone who enjoys understanding how people experience an organisation across different touchpoints, channels and moments?
Do you like bringing people together to map journeys, uncover pain points and turn ideas, insight and learning into practical improvements?
You’ll be confident working across supporter, customer or audience journeys, with a good understanding of how touchpoints, handoffs, segmentation and communications shape experience.
You’ll be comfortable working with product owners and delivery teams to define clear requirements, actions and workplans, while keeping activity aligned, realistic and deliverable.
You’ll also be someone who can use campaign learning, supporter feedback and basic performance information to identify where journeys could be strengthened, simplified or made more relevant.
Essentially, we’re looking for someone who is supporter-focused, organised, collaborative and practical — with the facilitation and relationship-building skills to help teams improve journeys and create better experiences over time.
About the Team
Supporter Experience is a newly formed department within Commercial, created to help us better understand, engage, support and motivate our supporters.
We’re a collaborative and developing team, working across Commercial to shape more joined-up, relevant and thoughtful supporter journeys.
This is an opportunity to help shape how the department develops from the beginning, bringing teams together to understand supporter needs, improve key moments and create stronger experiences over time.
In return we can offer you:
Closing date: 5th July 2026
We reserve the right to close this vacancy early if we receive a high number of strong applications.
We are committed to equality, diversity and inclusion and welcome applications from all backgrounds.
The client requests no contact from agencies or media sales.
This is an exciting opportunity for a creative and experienced individual to design creative resources for print and digital platforms. The Graphic Designer will design creative and compelling graphics in a range of formats.
Applicants should have strong attention to detail skills and enjoy combining expertise in print and digital content to elevate our external presence. The role also requires someone motivated by their Christian faith with a personal interest and heart for the people of the Middle East and North Africa.
The Graphic Designer role reports to the Communications & Marketing Manager and will make a real difference to the lives of millions of people in the Middle East and North Africa by deepening understanding and engagement from individual supporters across the UK.
The Communications & Marketing team is responsible for increasing the profile and standing of SAT-7 across the UK, reaching more Christians, church, press, media, political and voluntary networks, by communicating relevant news and current affairs from the MENA region and its Church, producing high-quality creative print publications and resources, plus digital media and marketing content that demonstrates the life-changing impact of SAT-7, and deepens understanding, engagement, giving, and prayer.
KEY RESPONSIBILITIES
GENERAL RESPONSIBILITIES
ABOUT YOU
Essential Skills and Abilities Required
Desirable Skills and Abilities
HOW TO APPLY
We’d love to hear from you! To apply, please visit our website direcrly for further details. You will need to email a covering letter, CV and application form to be considered.
Growing Church in the Middle East and North Africa, confident in Christian faith and witness, serving the community, contributing to society & culture
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Making The Leap is an innovative societal change charity that aims to make a big difference. From direct delivery, to advocacy and leadership, we refuse to stay in our lane and believe passionately that those we exist to serve have the right to be anything they want to be. To say that this is an exciting time for the organisation would be an understatement, as our incredible funders, donors, partners and supporters have given us the chance to move to the next level, and have further influence and delivery nationally.
We provide skills training, school and mentoring programmes, and partner with businesses who want to drive forward social mobility via learning programmes, internships, job opportunities and more.
Our aim is to ensure everyone has access to a good standard of living and equality of opportunity, no matter what their or their parents’ occupation or background is.
We are looking for a Communications Manager to play a key role in shaping and delivering communications and marketing activity across supporter and corporate audiences.
We are based in London and support young people via our direct delivery programmes. We take what we learn from our work and use it to inspire businesses across the UK to do more to improve social mobility (making sure people from all backgrounds get fair opportunities).
We do this by:
· Running large events like The UK Social Mobility Awards to celebrate companies doing it well.
· Organising Social Mobility Day to raise awareness.
· Publishing The Social Mobility Podcast and Social Mobility List to share ideas and highlight role models.
This role sits within the Marketing Communications team and supports the Head of Communications to deliver audience-centred communications and marketing that increases visibility, engagement and impact.
You will lead day-to-day marketing and communications activity, developing audience journeys and delivering targeted, campaigns, with a strong focus on email, digital content and social media.
You will work closely with colleagues across the charity to ensure marketing effectively supports organisational priorities.
You will contribute to several key priorities, including the 10th UK Social Mobility Awards, the development of our email marketing, and a strengthened storytelling approach centred on impact.
**Please note we will consider exceptional applicants without the required experience for an executive role.
Our vision is that every young person has a chance to succeed, and every employer will have a part to play.


The client requests no contact from agencies or media sales.
Job Purpose
The Communications Lead will:
The Communications Lead will work particularly closely with our Creative Design Lead, who leads all aspects of design across the organisation.
Key Responsibilities
Copywriting and Content Creation
Media and PR
Website
Internal Communications
General
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Marketing and Communications Manager
Leatherhead, Surrey
Up to £40,000 + benefits (including 25 days annual leave and pension)
About the role:
This Best Companies Top 50 mid-sized company and Top10 charity is looking to appoint an experienced Marketing and Communications Manager to lead and deliver marketing campaigns that will drive awareness of Rainbow Trust and support fundraising activity to strengthen our position as experts in children’s palliative care. This is a broad and exciting role which includes creating, developing and delivering the brand campaigns and communication strategies.
Reporting to the Head of Engagement, you will take the lead on generating creative, engaging content and ideas for fundraising and brand awareness campaigns that drive increased targeted engagement to showcase our work, build on our organisational strategy and deliver our fundraising ambition.
What we’re looking for:
· An experienced marketing and communications manager – you have a motivational engaging style, who can draw out information and ideas of others
· Lively and enthusiastic – you are outgoing, with a collaborative approach to achieving goals through knowledge-sharing and effective delegation. You are excellent at building rapport and developing good working relationships
· A multi-tasker with a sense of urgency for goal achievement – you work at a faster than average pace, delegating effectively with thorough follow-up, and are quick to learn
· An innovative, practical and creative problem-solver – you are a big picture thinker that responds quickly to varied activities and changing conditions. You will have experience in developing and delivering communication and media strategy
Applications will be particularly welcome from those in the charity/not-for-profit sector with a marketing, PR and communications background.
What we offer:
We are a Best Companies Two-Star rated organisation, an outstanding place to work. We have a range of fantastic benefits that we offer our employees, this includes:
· Flexible working hours to balance home and working life
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
· Time off in Lieu of out of hours working
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes
· A recommend a friend recruitment bonus scheme
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Robust training and development programmes to support your learning and growth
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
To apply please send your CV and Covering letter to us via the link.
Interview dates: Interview dates to be confirmed
Your covering letter should highlight why your application should be considered above others and clearly state how your experience matches the essential criteria outlined in the Person Specification.
Please disclose in your covering letter if you have used AI for any part of your job application.
For a detailed job description visit our website.
Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.
Communications and Marketing Officer – Part Time
Location: Bromley (hybrid with some flexibility)
Salary: £30,000 FTE (pro rata to £12,000 per annum)
Vacancy Type: Fixed term until 31 March 2027 (with potential to extend)
Hours: 2 days per week (15 hours)
About Us:
Greener and Cleaner is a community-led charity based in Bromley, supporting residents and organisations to take practical action on climate change and sustainable living.
We’re looking for a Communications and Marketing Officer to lead and develop our internal and external communications as we continue to grow.
This is a key role in helping us share our work, engage our community and strengthen our brand, working closely with the senior team across a range of channels.
What you’ll do:
What we’re looking for:
Equity, Diversity and Inclusion
Greener and Cleaner is committed to creating an inclusive and welcoming environment for everyone. We actively encourage applications from people of all backgrounds, particularly those who are underrepresented in the environmental and sustainability space. We value different perspectives, experiences and ways of thinking, and believe these strengthen our work and impact.
How to Apply
If you feel you are a suitable candidate and would like to work for Greener and Cleaner, please do not hesitate to apply.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to partner with BookTrust to recruit a Brand Officer (Maternity Cover) on a 12-month fixed-term contract.
This is an exciting opportunity to join the Brand Marketing team at BookTrust, the UK's largest children's reading charity. You'll play a key role in planning and delivering high-quality creative resources and marketing materials that support BookTrust's mission of making reading part of everyday life for all children.
Working collaboratively across the organisation, you'll help manage the production of print and digital assets, coordinate artwork schedules, oversee creative briefs, and ensure all materials align with BookTrust's brand guidelines.
Key Responsibilities
Person Specification
We're looking for someone with:
What's on Offer
Salary: £28,000 - £30,000 per annum
Contract: 12-month fixed-term contract (maternity cover)
Location: London (Farringdon) or Central Leeds, with hybrid working and an expectation of 2 days a week in the office.
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Charity People is delighted to be partnering with Allkind to recruit a Digital Communications Officer.
Allkind is a London-based mental health charity dedicated to ensuring people of all ages can access the support they need to live the lives they deserve. Working across the full spectrum of mental health, the organisation delivers personalised services for adults, children and young people, alongside training for organisations to create healthier, more supportive environments.
Recognising that mental health challenges affect people differently at different stages of life, Allkind focuses on providing support early - long before crisis point - through an approach shaped by lived experience and grounded in care, courage and kindness.
Contract: Permanent role working five days per week
Salary: £32,280 per annum
Location: Hybrid role between home and the London office, with two days per week in the office in Westminster predominantly
Closing date for applications: 9am on Friday 10th July
Interviews: Interviews will be held in person on the 22nd July
You'll be a core member of a small, proactive and talented team and will have primarily responsibility for overseeing all social media output for the organisation, as well as for website content creation and management. You'll work to increase Allkind's reach, impact, followers and visibility through the creation of influential marketing and communications that support the work of this amazing organisation.
Core responsibilities within the role will include:
We would love to see applications from candidates with the following skills and experience:
If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
PR and Policy Officer
We have an exciting opportunity for an experienced PR and Policy Officer to help secure high quality media coverage as well as supporting policy development and political influencing work.
Position: PR & Policy Officer
Location: Bradley, Huddersfield/Hybrid
Hours: Part-time, 27 hours per week
Salary: £30,000 - £32,000 pro rata dependant on experience
Duration: Permanent
Benefits: Include 26 days paid holiday (rising to 30 days with service increments) plus 8 bank holidays, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, Flexible working patterns
The Role
The role is critical to ensuring that the organisation is at the forefront of the debate on early years education and childcare.
Working with the PR & Policy Manager, you will take responsibility for monitoring media coverage, creating engaging content for press releases and news features, as well as supporting the Director of Policy and Communications with stakeholder engagement and policy research.
Responsibilities include:
About You
As PR and Policy Officer, we are looking for someone who will bring enthusiasm and creativity to the role. You will be educated to degree level or have gained equivalent experience working in a similar role. You will have outstanding communication skills, have experience of writing for diverse audiences (e.g. newsletters, social media content, briefing papers, press releases) and have excellent editorial and proofreading skills with consistent accuracy. You will also possess strong data analysis skills to draw results, trends and conclusions from qualitative or quantitative data sources.
To apply you will be asked to submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role.
About the Organisation
The organisation is a national charity and membership association specifically for nurseries working in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish.
The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society.
You may have experience in areas such as PR Officer, Policy Officer, PR and Policy, PR and Policy Executive, Public Affairs Officer, Planning Policy Officer, Public Affairs and Policy Officer, Public Relations Officer, Planning Policy Officer, Public Relations and Policy Officer, Marketing Officer, Communications Officer, Marketing and Communications Officer, Marketing and Communications Executive, Marketing and Communications Assistant, Marketing and Communications Policy Officer, Social Media Officer, Digital Marketing Officer, Print Media, Broadcast Media, Media and Policy Officer, EYF.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Please note that the closing date for this vacancy may be brought forward if a strong applicant is identified, so early applications are encouraged.
As Individual Giving Officer, you will plan and deliver compelling campaigns to engage with and drive action from existing supporters.
You will work on a range of products in this crucial income stream including regular giving, cash appeals and lottery.
This is an exciting time for the Individual Giving team and as a vital member of our team, you’ll work to maximise the return on investment made by Maggie’s in this area and achieve significant growth in revenue income - ultimately to bring Maggie’s cancer care to everyone who needs us.
Please see the attached job description for further details.
Maggie's provide free cancer support and information in our centres alongside NHS hospitals and online.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Talent Set are delighted to partner with our client on a fantastic Mass Participation Executive role. This position involves managing and developing virtual fundraising events, engaging supporters, and driving income to support the charity’s vital work.
Key Responsibilities:
Person Specification:
What’s on Offer:
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
ABOUT THE ROLE
The Head of Communications has responsibility for Ubele’s internal and external communications and digital activities in support of our strategic aims as well as oversight of communications across special projects. Central to the Head of Communications’ role is responsibility for:
KEY RESPONSIBILITIES
General Responsibilities/duties:
Brand and marketing
Planning & Delivery
Events
Line management
General
PERSON SPECIFICATION
Experience
Knowledge
Skills and Abilities
Personal Qualities
The client requests no contact from agencies or media sales.
Harris Hill is delighted to be partnering with Age UK Oxfordshire, supporting their search for an interim Head of Income Growth.
This 6 month contract will cover a permanent recruitment period, working hybrid based with 3 days per month in Abingdon.
Working closely with the CEO to ensure the charity’s ambitions, as described in the Strategy to 2030 and the 2026–27 Plan on a Page are delivered, the role holder will proactively lead integrated fundraising, marketing, and communications work. The role is pivotal in aligning planning and tactical decisions to build a sustainable income engine, strengthening the charity’s profile, performance, and impact at scale.
Role Description
1. Income strategy and delivery
Lead the development and delivery of a clear, evidence-based income growth strategy, diversifying and growing income streams to deliver the charity’s agreed income ambitions and reduce reliance on any single source.
2. Integrated fundraising, marketing, and communications
Hold full accountability for all fundraising, marketing and communications activity, ensuring strategy, brand, propositions, campaigns, and channels are integrated, coherent and focused on measurable impact.
3. Supporter growth and engagement
Grow and deepen relationships with supporters, including donors, volunteers, ambassadors and advocates, increasing participation, loyalty, and lifetime value in line with our strategic ambitions.
4. Insight, data, and performance discipline
Use insight, data, and performance management to inform decision-making, strengthen propositions, improve return on investment, and give the CEO and Board a clear grip on income and engagement performance.
5. Leadership, culture, and capability
Lead and line-manage all fundraising, marketing and communications staff, setting clear priorities, expectations and accountability, and building a confident, high-performing culture aligned with the organisation’s values and Principles.
6. Organisational leadership and profile-raising
Act as the organisation’s most senior income and external-engagement leader, working closely with the CEO and trustees to raise the charity’s profile, influence,
and credibility, contributing actively to collective leadership and strategic delivery.
Experience
Substantial senior-level experience across most areas of income generation, including at least two from:
• voluntary income (e.g. trusts & foundations, legacies, individuals, community)
• marketing and communications
• supporter or audience growth and engagement
• digital fundraising or campaigns
• brand, proposition, or programme development
Proven experience of successfully leading multi-disciplinary teams and managing people, including line management and leadership through influence/matrix working to deliver shared outcomes.
Experience demonstrating a strong understanding of integrated income and
engagement models, with proficiency in leading fundraising, marketing, and communications as a joined-up system rather than discrete functions.
A proven record of developing and implementing income or growth strategy aligned to organisational purpose, values and long-term direction, including delivering measurable results or step-change improvement.
The client is actively recruiting, so will interview on an ongoing basis, so please apply as soon as you can, to avoid any disappointments. A full JD can be supplied upon application.
Interim Senior Talent & Delivery Director
6-Month Contract | Outside IR35 | Potential to Become Permanent
Location: Fully Remote (with occasional travel to London and Europe)
Start Date: ASAP
Availability: Candidates must be immediately available
Working Pattern: Full-time, with occasional extra Sunday working to support a Middle East-based partners.
Salary: Daily rate of £500-£700 (Outside of IR 35)
About the Company
Goodman Masson are delighted to be exlusively partnered with our client who is an ambitious and fast-growing digital marketing agency entering an exciting scaling phase. With fewer than 20 employees in the UK and a growing presence across Europe, the business is investing in its people strategy to build the infrastructure, talent, and processes required for sustainable international growth.
This is a unique opportunity to join the organisation at a pivotal stage, working directly with senior leadership to shape the future of the business.
The Opportunity
Reporting directly to the Chief Administrator & Operations Officer, this is a highly visible interim role responsible for transforming the organisation's talent strategy while supporting wider organisational development initiatives.
This position combines strategic workforce planning with hands-on delivery. You'll assess current capability, identify talent gaps, build scalable recruitment strategies, improve organisational effectiveness, and implement best-in-class recruitment technology and processes.
Success in this role will come from your ability to deliver immediate results while creating long-term foundations for growth.
Key Responsibilities
Talent Acquisition & Workforce Strategy
Organisational Development
Recruitment Operations & Technology
Projects & Leadership
About You
We're looking for an experienced Talent, Organisational Development or People Transformation leader who enjoys building functions from the ground up and thrives in fast-paced, scaling businesses.
You'll be equally comfortable developing strategy and rolling up your sleeves to deliver.
Essential Experience
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Give as you Live Ltd is an innovative online fundraising platform enabling members to generate free funds for UK charities through a suite of fundraising solutions.
We are growing our team and are looking for a friendly, organised and customer-focused individual to join our team as a Customer Support Assistant.
Working with our platform you’ll play an important role in supporting donors, fundraisers and charity partners, helping to ensure they have a seasmless and postitive experience.
You’ll respond to enquiries, assist with platform related questions and work closely with colleagues to deliver an excellent service that helps charities raise more via the platform.
Duties & Responsibilities
Candidate Specification:
The client requests no contact from agencies or media sales.