Digital marketing jobs

Help improve the life chances of young people through physics education. We’re looking for an experienced, creative Marketing and Communications Manager to raise awareness of our work, strengthen our brand, and inspire engagement across schools, teachers, industry partners, and supporters.

Physics Partners is a charity dedicated to improving young people’s life chances through high-quality physics teaching. We work with schools, teachers, and industry partners to make physics accessible for every student, helping to build the skilled workforce the UK needs for the future.

As our Marketing and Communications Manager, you’ll lead campaigns that tell our story, grow our reach, and celebrate the impact of our programmes. You’ll manage content across digital, print, and social media, shape our online presence, and develop creative materials that connect with diverse audiences.

We’re looking for someone who combines strategic thinking with hands-on creativity - confident in digital communications, content creation, and stakeholder engagement. You’ll join a small, collaborative team where your ideas will make a real difference.

Key details

• Hours: 14 hours per week (0.4 FTE) – flexible working arrangements available

• Contract: 6-month initial term, with potential to become permanent

• Salary: £35,000 FTE (negotiable depending on experience and contract type)

• Reports to: Chief Executive

• Location: Home-based, with occasional travel

• Contract type: Employment or freelance considered

Essential skills and experience

• Proven experience in developing, planning, and executing marketing communications campaigns.
• Strong digital communications skills (CMS, SEO, email marketing, social media, Google Analytics).
• Excellent writing, editing, and storytelling ability with a strong eye for design and detail.
• Track record of managing external agencies and multiple stakeholders.
• Creative and proactive mindset
• Strong organisational skills and ability to manage competing priorities.
• A genuine commitment to diversity, inclusion, sustainability, and Physics Partners’ mission.

Application process

The full role description is available to download.

Submit your CV and a brief cover letter outlining your suitability for the role.

• Deadline: 5:00 pm, Sunday 1 March 2026

• First interviews: Online on 9 and 10 March 2026

Physics Partners is an equal opportunities employer. We welcome applications from people of all backgrounds and are committed to building a diverse and inclusive workforce.

Marketing Manager, Supporter Retention

Contract: Permanent | Full Time, 35 hours per week

Location: London UK

UK hybrid working – a minimum of 40% of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person

Salary: £44,168 - £46,493 per year with excellent benefits.

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

Our Supporter Marketing team is a dynamic group of creative and data-driven marketers, fundraisers and campaigners responsible for the broadest spectrum of marketing activity in the UK—from brand & DRTV TV, digital marketing, retention and engagement stewardship, integrated fundraising campaigns and mass public campaigning. We are pivotal in shaping the dialogue with the UK mass public and over 700,000 supporters - driving the mission to ensure everyone, everywhere has access to clean water, decent toilets, and good hygiene. This role will be a key player in this integrated, high-impact team.

About the role

As our Marketing Manager – Supporter Retention, you will lead the development and delivery of the supporter experience, stewardship, and loyalty activity within the retention and engagement programme. Ensuring a consistently high-quality Supporter Experience. This role is responsible for strengthening the emotional connection to WaterAid’s mission and maximising Brand Loyalty and Love by driving the development and optimisation of all supporter journeys and stewardship communications.

In this role, you will:

• Supporter Experience Ownership: Act as the champion for the quality of the Supporter Experience, leading the coordination and optimisation of all automated, multi-channel supporter journeys (excluding direct appeals).
• Key Channel Delivery: Own the content planning, production, and delivery for core stewardship channels, including the Supporter Magazine, Welcome Journeys, and Feedback Communications.
• Email Programme Management: Own the day-to-day coordination of the email marketing schedule across all stewardship and engagement communications, ensuring effective sequencing and segmentation.
• Programme Cohesion: Work with the Senior Manager and Income Appeals Manager to ensure cohesion and alignment across all retention programmes, safeguarding a seamless supporter experience.
• Financial Contribution: Manage the assigned expenditure budget for the retention programme and contribute actively to annual planning and quarterly reforecasting to maximise retention benefits.
• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

Requirements

• Retention & Stewardship Expertise: Deep expertise in developing, optimising, and coordinating complex, multi-channel supporter loyalty programmes and automated journeys.

• Content & Experience Focus: Proven experience in improving the quality of the Supporter Experience and managing high-quality, long-form content production (e.g., supporter magazine) to foster loyalty.

• Operational & Technical Skills: Strong project management skills, experience in matrix management, and proficiency in working with CRM systems and email marketing platforms.

• Data-Driven Mindset: Experience in using testing, segmentation, and data analysis to drive optimisation and provide clear rationale for strategic decisions.

Although not essential, we’d prefer you to have:

• Product Development: Experience in New Product Development (NPD) for fundraising or loyalty programmes (e.g. legacy or emergency funds).
• Professional Qualification: CIM/IDM Qualification or equivalent professional qualification.
• Non-Profit Experience: Prior experience working in the Non-Profit or International Development

Closing date: Applications close 12:00 PM UK time on 23rd February 2026. Interviews are expected to take place week commencing 2nd March 2026.

How to apply: Click Apply to upload your CV and Cover Letter.

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Benefits

• 36 days’ holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

Our People Promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!

JOB TITLE: Senior Marketing Manager

REPORTING TO: Head of Marketing & Communication

HOURS: 36.25 / Full time

LOCATION: Onsite, with the option of hybrid working

Job Purpose At Waverley Abbey, we seek to extend and build the Kingdom of God through encounter with Him, through practical education, exceptional hospitality and enterprise — for the spiritual and cultural renewal of this generation and generations to come. As Senior Marketing Manager, you will play a central role in delivering this mission by overseeing the day-to-day operation of the marketing department, ensuring the effective execution of integrated campaigns and digital activity that grows awareness, engagement, and revenue across Waverley Abbey’s family of products and brands. You will work collaboratively with the Head of Marketing to translate strategic priorities into effective, well-executed marketing activity, coordinating the work of the wider team, championing a digital-first approach, and ensuring all output is consistent with our brand guidelines, increasing brand awareness and delivering significant revenue growth.

Key Responsibilities 1.

Operational Leadership & Team Coordination

> Provide day-to-day coordination and workflow management across the marketing function, overseeing the work of the Junior Marketing Manager (College), Digital Marketing Assistant, CRM & Data Assistant, and relevant freelancers.

> Ensure prioritisation, capacity planning, and timely delivery of campaigns, content, and marketing assets.

> Work with the Head of Marketing in building a collaborative, high-trust culture marked by creativity, excellence, and servant hearted leadership.

> Help develop team capability through informal coaching, guidance, and operational support.

> Support the Head of Marketing in strategic decisions, messaging considerations, and brand positioning, including helping to manage and mitigate any reputational risk to Waverley Abbey. 2. Campaign Planning, Delivery & Performance

> Lead the planning, rollout, and optimisation of integrated marketing campaigns, ensuring they are delivered on time, on brand, on budget and exceeding targets.

> Work with product owners (College, Every Day with Jesus, House & Estate, Fundraising, House of Prayer) to understand goals, shape briefs, and translate objectives into actionable marketing plans and activity.

> Manage the integrated marketing calendar, ensuring strong forward planning and cross-department coordination.

> Analyse and report on campaign performance, audience growth, and acquisition costs, applying insights to continual improvement.

3. Marketing Execution and Channel Management

> In collaboration with the Head of Marketing, oversee the execution of Waverley Abbey’s digital communications, including email, social media, websites, SEO, and paid digital advertising, ensuring alignment with the strategic priorities.

> Lead the ongoing optimisation and enhancement of Waverley Abbey’s digital ecosystem, coordinating with internal teams and external agencies to improve user experience, engagement, and conversion.

> Develop and deliver world-class email marketing activity, including planning, segmentation, content development, and copywriting.

> Ensure consistent brand and messaging application across all digital touchpoints.

4. Brand Alignment & Creative Workflow

> Support brand guardianship by ensuring all marketing output adheres to Waverley Abbey’s Brand Guidelines and reflects our identity, voice, and values.

> Partner with the creative team to ensure smooth creative workflows, timely asset delivery, and strong quality control.

> Work with external agencies as needed to support campaign execution and growth initiatives.

5. Stakeholder Collaboration & Cross-Organisational Working

> Collaborate with internal stakeholders across the organisation and strategic partnerships to understand needs, shape initiatives, and ensure campaigns support strategic objectives and revenue goals.

> Support the Head of Marketing in internal communication and reporting requirements. 6. Support Fundraising Activity & Supporter Engagement

> Support fundraising by contributing to campaign execution, supporter communications, digital journeys, and supporter engagement activity.

> Help ensure fundraising messaging is effectively integrated into relevant marketing channels and digital touchpoints. Person Specification Personal Faith

> Committed Christian in agreement with Waverley Abbey’s Statement of Faith (E)

> Committed to pray with and for the vision and ministry of Waverley Abbey (D) Personal Circumstances

> Flexibility to work between 8am and 6pm, and occasional evenings and weekends as the role requires (D) Experience

> Previous experience at the level (E)

> Previous experience in a charity, ministry or educational setting (D)

> Administration experience (E)

> Handling of invoices/payments etc. (E)

Education, qualifications and other requirements

> Relevant University degree (D)

> CIM (D) Knowledge

> Word/Excel/Outlook (E)

> Google Analytics (E)

> HubSpot/CRM (E)

> ClickUp/Monday/Asana (E)

> InDesign/Wordpress (D) Skills

> Excellent written and verbal communication (E)

> Friendly and professional approach (E)

> Ability to work as part of a team (E)

> High level of accuracy and attention to detail (E)

> Ability to work calmly under pressure, prioritise & meet deadlines (E)

> Flexibility and adaptability (E)

We are looking to fill a varied and exciting role at the award-winning Hawk Conservancy Trust. This role will be responsible for creating and delivering a diverse and innovative programme of high-quality marketing and communication activities to excite, engage and inspire our audience. Collaborating across the organisation, and with partners, the Marketing and Communications Manager will work across various platforms to raise awareness and generate income and support, whilst ensuring brand consistency and accuracy. Marketing is at the heart of the Trust’s success and is integral to the Trust’s customer-focused ethos. Excellent project management skills are required to manage the range of work the team are responsible for. 

The Hawk Conservancy Trust is a conservation charity and award-winning visitor attraction with a mission to conserve birds of prey. Set in 22 acres of woodland and wildflower meadow, the Trust is a centre of excellence for learning about raptors, habitats, ecology and conservation, and having a fun-filled day. There are over 130 birds of prey on view, from owls to eagles. Many of these birds are involved in the spectacular daily flying demonstrations, whilst others are part of important breeding programmes.

Main purpose and scope of the job

This role is full of variety and creativity. You will be responsible for delivering the annual marketing and communications plan which will include project management, social media, digital campaigns, planning, research, analytics, advertising, exhibitions and the production of marketing materials. The role is a brand champion, working to ensure that all marketing communication is relevant, accurate, up-to-date, and adheres to the brand guidelines, professionally representing the Trust as a leader in bird of prey conservation and as an awardwinning visitor centre. The role will inspire our audience to visit and increase support for, and awareness of the conservation and research work undertaken by the Trust. 

Person specification

Behavioural traits

Passionate, friendly, knowledgeable, uplifting, aspiring, genuine (our values)

Professional and trustworthy

Proactive, self-motivated and purpose-driven

Collaborative Skills and Experience 

Essential

Proven experience in a marketing and communications role

Highly organised; able to be logical, analytical and structured, resilient and able to manage multiple projects, deadlines and competing priorities

Strong copywriting and storytelling skills, able to produce creative and imaginative content for diverse audiences

Proficient in Canva and Microsoft Office, familiar with photo and video editing

Proven experience managing websites (WordPress), social media management, including Facebook, TikTok, Instagram and YouTube, managing digital advertising including Meta and Google, e-newsletter creation using Mailchimp

Strong reporting and analytical skills, familiar with digital analytics (Google, Meta etc)

Excellent verbal and written communication skills

Ability to work collaboratively with all team members, internal and external

Customer-focus, an ingrained understanding of the importance of outstanding customer service. Exceeding customer expectations is paramount across the whole of the Trust

Desirable

Degree-level qualification in marketing or communications

3+ years in a similar role.

Experience using data and analytics to measure impact

Experience in charity, public or community sector

Familiarity with CMS systems

Familiarity with CRM systems

Knowledge of SEO and AIO

Graphic design

Knowledge of data protection best practices

Subject to references and DBS check Application

Actively interviewing. Closing date for applications: 9 March 2026. We may choose to close applications early if we have received sufficient applications, so please don’t wait until the closing date to apply.

How to apply: please send your CV and covering letter explaining why you think you are the right candidate for this role and highlighting any experience that may support your application. Your covering letter should be no longer than 750 words.

We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.

Are you a strategic marketing leader with a passion for making a difference? Blood Cancer UK is looking for a Senior Direct Marketing Manager to manage a high-performing team, deliver insight-led, multi-channel campaigns, and make a real difference to the lives of people affected by blood cancer. This is an exciting opportunity to be responsible for impactful direct marketing campaigns that grow individual giving and engage supporters. 

Based in London with hybrid working options (2–4 days per month in the office, may increase dependent on business needs), this role offers the opportunity to lead a talented team, innovate with digital channels, and champion campaigns that engage and inspire supporters. If you thrive on turning data into action and delivering outstanding results, we want to hear from you.

We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives. 

The BRIT School is seeking an experienced and visionary Director of Communications to lead an evolving communications strategy that ensures the School remains the first choice for young, diverse artists.

This senior role has strategic responsibility for marketing, digital and social media, PR, alumni engagement, and brand management. You will be working directly with Principal Stuart Worden and be his voice in press releases, communications with industry, fundraising and lobbying environments. Working closely with the Senior Leadership Team (SLT), Development Team, Trustees, and industry partners, the postholder will play a pivotal role in driving student recruitment, strengthening industry relationships, supporting fundraising ambitions, and enhancing the School’s national and international profile.

You are an experienced strategic marketing and communications leader with a passion for arts and education at senior level, you know how to build powerful brands, lead talented teams, and deliver campaigns that inspire, engage and drive real impact. Collaborative, adaptable and values-led, you bring strong digital, PR and storytelling skills, commercial awareness, and a genuine commitment to diversity, equity and inclusion—thriving in a creative, fast-moving environment.

The Role

This is an exciting opportunity to join a busy content and digital department and help Law Society members (solicitors) to feel supported and empowered, with the practical, expert and timely information they need to excel in their work.

You will create, edit, publish and manage high-quality, trusted and practical resource content, working closely with subject matter experts, campaign managers and senior stakeholders.

Working closely with colleagues across communications, policy, public affairs, member engagement and research, you will apply user-centred design (content design) principles to make complex legal, regulatory and policy issues easy to digest.

You will create, publish and manage digital content using content management systems, using website traffic and behavioural analytics tools to monitor and act on engagement.

This is an exciting and varied role where your expertise and knowledge will be used to great effect to make a real impact for our members.

What we're looking for

You will have excellent written and verbal communications skills, combined with a strong understanding and experience of user-centred design (content design) principles.

You can quickly understand complex or technical issues and translate these into engaging, easy-to-understand content.

You will have experience creating, editing and managing digital content for a professional audience, with a solid understanding of best practice in digital publishing, search engine optimisation and accessibility.

You are experienced using content management systems and website traffic and behavioural analytics tools.

You have strong emotional intelligence and interpersonal skills, able to quickly form positive relationships with colleagues at all levels.

What's in it for you

This is an excellent opportunity to work with contemporary thinkers in a progressive membership organisation.

The successful candidate will join a strong brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of excellence, trust, clarity and respect.

We offer hybrid working (three days a fortnight in our London office), a generous flexible benefits package, a friendly working environment and the opportunity to develop your career within a professional organisation.

Please note: if you are an internal applicant, Pay Policy will apply.

Interviews are planned to take place week commencing 16 March.

The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.

Salary: £32,600 - £39,000
Contract: Full-time, permanent (other working patterns considered)
Location: London office 1-2 days per week
Closing date: 12^th February
Benefits: Generous holiday entitlement, health & wellbeing programme, flexible working options, and staff discounts

We are delighted to be working with Community Hospice, a highly respected organisation providing compassionate end?of?life care for people across Greenwich and Bexley. Reporting to the Head of Communications and Marketing, this role sits at the heart of a warm, collaborative, and mission?driven team.

This is a fantastic opportunity for someone looking to grow their digital fundraising career, shaping innovative online campaigns that directly impact local families.

As part of this exciting role, you will support and deliver digital fundraising campaigns across events, appeals and year-round activity, while creating engaging digital content for email, social media and web channels. You’ll help shape and optimise supporter journeys to enhance engagement and loyalty, using analytics tools to monitor performance and identify opportunities for growth. Working collaboratively with colleagues across fundraising and marketing, you will ensure digital activity is aligned, effective and maximised for impact.

To be successful as the Digital Fundraising Officer you will need:

• Experience creating digital content and using CMS, social media, and analytics tools such as Google Analytics or Facebook Ads Manager
• Excellent written communication skills, with the Ability to use website content management systems to deliver engaging content and seamless user experiences 
• Knowledge of digital marketing and digital communication channels, preferably within a charity but open to commercial sector candidate

18^th– Interviews – 1^st stage virtual

If you would like to discuss this role with us please contact us and quote the reference 2857AJ.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
If you would like to discuss this role with us please quote the reference
 

Job Title: Communications and Content Executive

Salary: £28,600 - £30,200 per annum, plus 15% ILW if applicable

Hours: Full time, 37.5 hours per week

Contract Type: Permanent

Location: Hybrid – based minimum 2 days per week in one of our centres (Birmingham, Liverpool, London, or Newcastle)

Reports to: Senior Communications Manager

THE CHARITY

Suicide is the leading cause of death of men under 35 and three quarters of those who die by suicide are men. James’ Place exists to save the lives of men in suicidal crisis through delivering clinical services. We are a charity currently offering free, life-saving therapy to suicidal men at our centres in Liverpool, London and Newcastle.

James’ Place was set up by Clare Milford Haven and Nick Wentworth-Stanley in 2008 after their twenty-one-year-old son, James, died by suicide ten days after a minor operation. James had no history of mental illness or depression and had sought urgent help for anxiety and suicidal thoughts but didn’t find it.   

James' Place was set up to make the experience of finding help as easy as possible. We offer men who are experiencing a suicidal crisis a brief, intensive, therapeutic intervention in a safe environment. Men who walk through the door at James’ Place will be in a space where they feel valued and respected.  We provide a calm and peaceful environment both inside the centres and in our outside spaces, accessible to men who visit us as well as their friends and families. We have so far treated over 4,300 men who might otherwise have been unable to access the support they desperately need.

In early 2026 we will be opening our fourth centre in Birmingham. Our new centre in Birmingham will be there to support suicidal men living in the West Midlands.

THE OPPORTUNITY

We are looking for a Communications and Content Executive to join our Communications team. This is a new role, reporting into the Senior Communications Manager. We are looking for a creative and proactive individual with experience in developing high quality social media content to take over the day to day running of our social media platforms. You will be creating content, maintain a content calendar, monitoring trends and replying to messages and comments from our active community, as well as analysing our data.

The role will also be involved in developing other communications content as needed. This will include writing articles and the newsletter, designing leaflets and flyers, assisting with creating and uploading content to the website, as well as gathering information to support our advocacy work. Good writing skills and a familiarity with some design skills, as well as ability to create videos are a must.

We are looking for a comms all-rounder; someone with lots of ideas, a can-do attitude and a solid grasp of the ever-changing social media landscape to join our team.

KEY RESPONSIBILITIES

· Creating, scheduling, and publishing high-quality and engaging social media content across all key social media platforms

· Developing and maintaining a content calendar

· Engaging with audiences, monitoring and responding to comments and messages, and sharing posts on our social media channels

· Monitoring and evaluating social media performance, social media trends, attitudes and sentiment, adapting content to optimise reach and engagement.

· Ensuring posts follow digital accessibility best practices

· Responsibility for designing and delivering regular content for our community such as our newsletter, and executing specific campaigns as needed

· Writing annual report, articles, blogs, statements as needed

· Engaging in collaborative discussions and ideas generation across teams to deliver relevant and engaging content.

· Work with the team to build our understanding of men in suicidal crisis and how suicidal behaviour develops.

· Undertake any other duties as required in pursuit of organisational success.

· Demonstrate commitment to the James’ Place values of Focus, Bravery, Respect, Compassion, Professionalism, Collaboration and Hope through all aspects of work

PERSON SPECIFICATION

Essential

· Experience developing creative and engaging social media content including video

· Experience using social media platforms including Instagram, Facebook, Linkedin, Twitter, Blue Sky, including the scheduling of content across platforms.

· Experience using website CMS e.g. WordPress

· Familiarity with monitoring and evaluating the performance of content on different platforms

· Excellent interpersonal skills

· Excellent written and verbal communications skills

· Good videography and photography skills

· Ability to prioritise workload

· Ability to be flexible and take on additional tasks and responsibilities as needed

Desirable 

· Ability to interpret data and generate insights

· Experience using Adobe Photoshop, Canva or another graphic design platform

· Experience using Postcards

· Experience working with influencers and celebrities

· Experience using and developing content for TikTok

· Experience using AI to complete tasks

· Qualification in Digital Marketing, Communications, or related field

WE OFFER

· A 7% employer contributory pension scheme

· Family friendly policies

· Death in service insurance scheme

· 25 days plus bank holidays leave entitlement (FTE), including enhanced holiday allowance with incremental rises after qualifying period

HOW TO APPLY

To apply, please see instructions on the attached document. 

Closing date: Tuesday 3rd March at 5pm

Interviews will be held w/c 9th or 16th March

James’ Place is committed to promoting a diverse and inclusive community. Our aim is that no job applicant, temporary worker or employee receives less favourable treatment on the grounds of age, disability, gender and transgender status, race and ethnicity, religion and belief (including no belief), marriage or civil partnership status or sexual orientation.

If you have a disability or health conditions which means you'd benefit from any adjustments to the interview process to help you perform at your best, please do let us know in advance.

Any job offers made are subject to the receipt of two relevant satisfactory employment references. We expect this to include one from your most recent or current employer. Any job offers made are also subject to a satisfactory DBS check and a Right to Work in the UK check.

Job Purpose 

The Marketing & Communications Executive plays a key role in supporting the Clubhouse Manager to promote and develop the Community Clubhouse as a welcoming, inclusive, and vibrant community hub at the heart of the Selsdon community. The postholder will lead on marketing and communications activity while co-ordinating community lunches, events, and volunteer involvement. The role supports increased attendance, stronger community engagement, and the smooth delivery of clubhouse activities. 

Key Responsibilities 

Marketing & Communications 

• Support the development and delivery of the Community Clubhouse marketing and engagement strategy. 

• Promote clubhouse activities, services, events, and community lunches through social media, newsletters, local press, and promotional materials. 

• Create engaging content including posters, flyers, website updates, and impact stories. 

• Maintain and update the clubhouse website and social media channels. 

• Ensure consistent branding and messaging across all communications. 

• Support outreach activity to attract new members, volunteers, and community partners. 

Community Lunch & Event Coordination 

• Support the planning, promotion, and smooth delivery of regular client and community lunches. 

• Co-ordinate event logistics including venue preparation, catering arrangements, volunteer support, and activity planning. 

• Work with the Clubhouse Manager to develop new social, wellbeing, and community engagement events. 

• Ensure activities are welcoming, inclusive, and responsive to community needs. 

• Gather feedback from attendees to support continuous improvement. 

• Support food ordering, menu planning, and safe food service practices where required. 

Volunteer Coordination & Onboarding 

• Support the recruitment, onboarding, and coordination of volunteers. 

• Promote volunteer opportunities through marketing and community engagement activity. 

• Assist with volunteer induction, training, and ongoing support. 

• Help maintain volunteer rotas and ensure appropriate volunteer coverage for lunches and events. 

• Support volunteer recognition and engagement initiatives. 

• Maintain accurate volunteer records in line with data protection and safeguarding requirements. 

Community & Stakeholder Engagement 

• Build positive relationships with local organisations, community groups, and partners. 

• Represent the clubhouse at community events and outreach activities where required. 

• Support fundraising events, awareness campaigns, and partnership initiatives. 

Monitoring & Reporting 

• Monitor marketing activity performance including social media engagement and event attendance. 

• Maintain marketing and volunteer databases. 

• Provide regular reports and updates to the Clubhouse Manager. 

• Support collection of case studies, feedback, and impact data. 

Administrative Support 

• Provide administrative support relating to marketing, events, lunches, and volunteer coordination. 

• Ensure promotional materials and information displays are current and accessible. 

• Support compliance with safeguarding, health & safety, and food hygiene procedures. 

Key Performance Indicators (KPIs) / Measurable Outcomes 

Marketing & Engagement 

• Support the increase of clubhouse attendance and participation levels. 

• Achieve agreed social media growth targets (e.g. follower growth, engagement rates, post reach). 

• Deliver regular marketing communications (e.g. monthly newsletters, weekly social media activity). 

• Increase awareness of clubhouse services measured through enquiries and new member registrations. 

Community Lunch & Events 

• Successful delivery of scheduled community lunches and events. 

• Maintain or increase average attendance at lunches and community events. 

• Achieve positive participant feedback and satisfaction levels. 

• Support development and delivery of new community engagement activities annually. 

Volunteer Recruitment & Retention 

• Support recruitment of new volunteers to meet service needs. 

• Deliver structured volunteer onboarding and induction for new volunteers. 

• Maintain volunteer retention and satisfaction levels. 

• Ensure adequate volunteer cover for lunches, events, and activities. 

Partnership & Community Outreach 

• Develop and maintain relationships with community partners and local organisations. 

• Support delivery of outreach activities to increase participation and awareness. 

• Contribute to fundraising or awareness events as required. 

Reporting & Administration 

• Maintain accurate marketing and volunteer records. 

• Provide regular performance updates and reports to the Clubhouse Manager. 

• Support collection of case studies and impact evidence for funding and reporting purposes. 

Skill Specification 

Essential 

• Experience in marketing, communications, community engagement, or events coordination. 

• Experience working with or supporting volunteers. 

• Strong written and verbal communication skills. 

• Good organisational skills and ability to manage multiple priorities. 

• Experience using social media and digital marketing tools. 

• Ability to build positive relationships with diverse community groups. 

• IT proficiency including Microsoft Office and design/communication tools (e.g. Canva, Powerpoint). 

Desirable 

• Experience working in a community, charity, or social care setting. 

• Experience coordinating community meals, social programmes, or wellbeing activities. 

• Knowledge of volunteer management processes. 

• Awareness of safeguarding and inclusive community practice. 

• Food hygiene awareness or willingness to undertake training. 

Personal Attributes 

• Friendly, approachable, and community focused. 

• Creative and proactive with strong initiative. 

• Ability to work independently and as part of a team. 

• Strong attention to detail and organisational ability. 

• Flexible and adaptable approach. 

• Commitment to equality, diversity, and inclusion. 

The Marketing and Comms Manager will support the delivery of Ella’s integrated communications,
marketing and emerging advocacy work. This role will help to ensure Ella’s reaches and influences
external audiences effectively — raising awareness of the challenges faced by survivors,
strengthening Ella’s public profile, and increasing engagement with supporters, partners and the
wider public.

The postholder will lead our marketing and communications across digital channels, the website,
impact reporting and organisational campaigns and also play a lead role in developing and delivering
our advocacy and campaigning activity. This is a hands-on role for a keen marketer and strong
communicator motivated by social impact and ethical, survivor-centred storytelling.

Job Location: Hybrid (central London office at least 2 days per week)
Salary: £36,124 - £44,711 pro rata (depending on experience)
Working hours: 37.5 hours a week
Contract: Permanent in-house
Reporting to: Head of Fundraising

A basic Disclosure and Barring Service check will be undertaken. This post is restricted to women
due to the nature of the role. The Occupational Requirement section under Schedule 9 (part 1) of the
Equality Act 2010 applies.

Two reasons why you should join Ella’s
1. You will make a difference: Ella’s is a London-based organisation working with women
who have survived trafficking and sexual exploitation. Join us, and be a crucial part
of ensuring survivors have all they need to recover and build lives that are safe and
free.
2. You will work in a great place: We are a passionate, growing organisation. Of our
staff, 100% say they would recommend Ella’s as a place to work. As a team, we are
strong, women-led, authentic, professional, fun and supportive of one another.

Job description and person specification
This is a pivotal moment for Ella's communications. We need someone ready to take the reins
of our digital presence and drive our voice forward with confidence and creativity. You'll own our
communications channels day-to-day, shaping how we show up online, how we tell survivor stories
ethically and powerfully, and how we cut through to reach the audiences that matter.
This isn't about maintaining the status quo. We're looking for someone who can elevate our content,
grow our reach, and make Ella's unmissable across digital platforms. You'll lead the charge on
building our website into a stronger resource, creating content that moves people to action, and
ensuring our impact work translates into compelling stories that resonate with supporters, funders,
and the wider public.

The Marketing and Communications Manager will:
● Lead day-to-day communications delivery across all channels, working strategically with
the fundraising and frontline teams as well as Ella’s Directors to shape compelling messaging
and content that drives engagement and positions Ella's as a leading voice in the sector
● Drive awareness and supporter growth by aligning communications and advocacy efforts
with fundraising priorities, working with fundraising colleagues to build pipelines that convert
audiences into committed supporters
● Own and deliver key communications projects including website development, the
annual Impact Report, and organisational campaigns—from strategy through to execution,
ensuring quality, impact and measurable results
● Drive and shape communications and advocacy strategy, identifying opportunities to
amplify survivor voices, influence key audiences, and build Ella's profile as a thought leader
on trafficking and exploitation issues

Key Responsibilities
Integrated communications & Marketing
● Lead the delivery of Ella’s communications and marketing strategy across digital and offline
channels.
● Create clear, compelling and consistent content that reflects Ella’s values and brand.
● Lead communications projects such as website development, the annual Impact Report and
organisational campaigns.
● Maintain shared content calendars and planning tools to ensure joined-up delivery and
integrated communications.

Digital, Website & Social Media Content
● Create and manage content for Ella’s website, ensuring it remains current,
engaging and accessible.
● Plan and create social media content in collaboration with colleagues across the organisation.
● Monitor digital performance and engagement, using insights to improve reach and impact.
Programme, Impact & Ethical Storytelling
● Work with programme teams to gather stories, outcomes and insights in an ethical,
trauma-informed way.
● Develop case studies and impact content that demonstrate Ella’s work to funders, partners
and the public.
● Ensure survivor voices are represented respectfully, safely and with consent.
Stakeholder & External Communications
● Support communications with funders, partners, supporters and wider audiences (with
particular focus on supporting the development of our individual giving programme).
● Assist with press releases, briefings and external opportunities as required.
● Ensure messaging supports both awareness-raising and the development of Ella’s supporter
pipeline.

Advocacy and Campaigning
● Support the design and delivery of Ella’s advocacy and campaigning pilot activity focused on
2–3 priority issues affecting survivors.
● Develop accessible, survivor-centred messaging that highlights systemic barriers and
opportunities for change.
● Coordinate advocacy-related content across channels, including blogs, social media,
briefings and campaign materials.
● Work with colleagues to test, monitor and refine advocacy approaches during the pilot phase
● Help document learning and recommendations to inform the future development of a
permanent advocacy function.

Monitoring, Reporting and Good Practice:
● Track communications and campaign activity and contribute to internal reporting.
● Ensure all communications comply with safeguarding, data protection and accessibility
standards.
● Maintain organised records of content, assets and approvals.

Benefits
● Part of a small team, delivering a dynamic organisation changing women’s lives, supporting
and empowering them to build their futures.
● We are always developing and growing so you will have the opportunity to give direction and
vision to the work and to work alongside a committed team.
● 28 days holiday, plus bank holidays.
● Medicash health insurance

This role will lead the project management, marketing and delivery of a significant portion of Sands’ virtual events portfolio, ensuring each challenge is delivered effectively and contributes to the growth of our fundraising income. You will manage multiple events from concept to completion, creating motivating digital experiences that bring supporters together and inspire them to fundraise.

You will help strengthen Sands’ online presence by providing excellent stewardship across a range of digital channels, building positive relationships with large and diverse audiences. Using an omnichannel approach, you will deliver a world‑class supporter experience that helps participants reach and exceed their fundraising targets, increases long‑term engagement and maximises lifetime value.

Working closely with the Digital Fundraising Manager, you will monitor trends within the virtual challenge landscape and identify opportunities to innovate, adapt and ensure Sands remains a leader within the sector.

Key Responsibilities

As our Website Lead, you will: 

• Oversee daily management, development and optimisation of the ICR’s main website — including content, SEO/AEO and technical improvements
• Work closely with internal partners to develop new pages, sections and features
• Lead a programme of ongoing content review and user training across the organisation
• Produce regular website analytics reports and deliver insight-driven recommendations
• Ensure consistent branding, accessibility and outstanding user experience
• Manage a Digital Communications Officer (job share, 1.2 FTE) and help recruit and line-manage a new Website Developer
• Plan and prioritise technical projects with our Digital Services (IT) team

About You

This is a fantastic opportunity for someone who combines technical understanding with creativity, editorial judgement and a passion for delivering exceptional digital experiences.

You’ll bring:

• Strong experience managing and publishing content within a CMS (Sitefinity experience is a bonus)
• A solid understanding of HTML and confidence working with developers and IT colleagues
• Experience overseeing the day-to-day running of a large website
• Skills in analysing website performance using tools like GA4, Google Tag Manager or Matomo
• Excellent organisational ability and the skills to manage multiple concurrent projects
• Strong written and verbal communication skills
• Experience managing or mentoring others (highly desirable)
• A proactive, collaborative approach to working across teams
• Optional but advantageous: experience with Adobe Creative Cloud tools, editorial content review, and training non-technical users

Do you want to be part of the team leading a charity that has a 135-year history of combating the challenges arising from deprivation and social exclusion in East London?

Our mission at St. Hilda’s East is to equip our service users with the resilience to navigate modern life. We welcome everyone into our spaces and work together to deliver engaging activities, promote social contact and ultimately enrich lives. 

Located in Tower Hamlets, we welcome people of all ages to our large, friendly community centre in Shoreditch where we offer a wide range of activities promoting wellbeing and social connections. Our services include sensory play for Under-5’s, youth programmes, wellbeing activities for those experiencing mental health issues, bilingual advice, and activities to reduce social isolation and enhance physical and mental wellbeing for older people. We also run a day centre in Shadwell, where we care for elders from the Bangladeshi and other communities. 

We have a unique relationship with our founders, the Guild (alumnae) of Cheltenham Ladies’ College, we are located on the fringes of the City, and we generate income from hiring out space in our community centre. These opportunities make the Marketing & Fundraising Manager position varied and interesting, with plenty of possibility to grow and develop in the role. 

Job Purpose:

The Marketing & Fundraising Manager will play a key role in developing and implementing St Hilda’s East’s marketing strategy and will take the lead in organising fundraising events and securing funds from individual donations, and rental and room hire income.

They will lead on communications with external stakeholders through the development and implementation of SHE’s marketing plans and social media strategy. There will be a particular focus on strengthening our unique link with the Guild (alumnae) of Cheltenham Ladies’ College, as well as with parents and pupils of the school – to raise awareness of the impact of St. Hilda’s East and to organise joint events. The postholder will work alongside freelance fundraisers who focus on maximising grant income.

It is not essential to have experience in the non-profit sector; we would love to hear from you if you have experience in sales and marketing in a commercial environment and are looking to bring your talents to the charity sector.

This job is for you, if you:

• possess excellent writing skills and a passion for communicating our charitable mission, possibly moving into the charity sector for the first time
• have the ability to develop and mantain positive relationships with a diverse range of people including high net worth individuals, partners, colleagues, and service users 
• have a proactive and creative approach to solving problems and researching and developing new sources of income 
• have the ability to manage multiple priorities, effectively balancing operational and strategic expectations.

Benefits

Benefits include flexible working arrangements including the option to split some of your time between our office and home, 25 days annual leave, Learning & Development Support, and access to an Employee Assistance Programme.

Closing date for applications: 22nd February 2026 at 23:59

Our Recruitment Policy: St Hilda's is committed to racial justice and wider inclusion and diversity. We are working towards a goal where our team fully reflects the diversity and difference in lived experiences of our local community.

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