Digital marketing jobs

The Senior Individual Giving Coordinator will manage relationships through our public fundraising and events, including individual donors and community fundraisers. This will include optimising donor stewardship journeys, coordinating fundraising and challenge events, school and corporate sponsors (e.g, charity of the year) and managing donor data. 

About the role 

In this new role, you will work with our Director of Fundraising to create sustainable growth of our income from individuals, help us manage our growing donor portfolio, and to ensure the long-term stability of the charity. This is an exciting opportunity to grow a programme with a compelling cause, and is ideal for a fundraiser looking to help shape a career-defining programme. 

We are looking for someone who thrives on building relationships with people and who is proactive, creative, and keen to go the extra mile. As our fundraising activities grow, this is a really exciting time to join the team. We are seeking a creative and hard-working individual to join the team to help shape and deliver sustainable growth within our fundraising activities. This individual will have strong attention to detail, teamwork, and multitasking skills, as well as the enthusiasm and interpersonal skills to make a positive contribution to the development of our Fundraising team. 

About Theirworld 

Founded 23 years ago, Theirworld has grown to become a leading global children’s charity committed to the best start in life for children and young people by ending the education crisis and unleashing the potential of the next generation. 

If you care about issues like climate change, gender equality, inclusion, helping refugees and ensuring the voices of young people are represented at all levels of decision-making, then education is the key to unlocking big change in these areas. If you want to make change happen, join us! 

We believe creating positive change begins with a supportive and inclusive environment. This is why we now have an innovative 4-day working week which sees all employees working Monday to Thursday with the office closed on most Fridays. 

This is in addition to hybrid working with most staff taking at least three days a fortnight based in the office. 

Other benefits include: 

• Regular training 

• Potential travel 

• Central London location: 5 mins from Liverpool St 

• Highly competitive salaries 

• Pension scheme 

• Cycle to work scheme 

• Home office expense allowance 

• Life Insurance 

• Season ticket loan scheme 

Main responsibilities 

Cultivation and engagement: 

• Maintain donation pipeline by securing repeat donations and uplifts in giving from current individual donors. 

• Build our corporate partnerships (e.g. “Charity of the Year” engagements) and relationships with schools, including developing packages to support engaging and effective fundraising activities. 

• Support a portfolio of engagement opportunities for corporate donors and other public stakeholders to engage in fundraising activities and events, including owned events such as ‘Theirworld Your Walk’, Christmas carol concert and supporter recognition events. 

• Support challenge events and individual community fundraising activities. 

• Create mailings and communications assets to share with targeted donor audiences.

• Work with our digital marketing team to coordinate and create compelling fundraising campaigns and appeals across digital and direct channels, along with online donor relations and engagement communications, including Christmas, holiday messages, and giving opportunities. 

• Support the launch and implementation of our new legacy giving programme. 

Processes and tracking: 

• Maintain updated donor relations records, adhere to organisational donor processes; proactively identify and implement opportunities to strengthen record-keeping systems. 

• Oversee accurate tracking and recording of donations and gifts using Salesforce. 

• Responsible for developing and implementing improved stewardship journeys, including donor thanking, impact reports, and fundraiser communications. 

• Ensure donor recognition is accurate, consistent, and timely. 

• Increase and record knowledge of donor motivations and history, developing organisational knowledge for the long term and enabling improved donor acquisition. 

• Ensure compliance with relevant fundraising and data regulations. 

Experience and skills 

Essential: 

• Experience of stewarding a variety of donors and fundraising supporter bases, delivering meaningful donor relationships with proven results. 

• An organised and creative thinker able to identify and develop opportunities, with the ability to contribute and express ideas. 

• Determined, enthusiastic, and proactive ‘can do’ attitude. 

• Enthusiasm for maintaining relationships on behalf of the charity and delivering fundraising outcomes balanced with donor relationship requirements. 

• Strong time management skills, ability to manage several tasks simultaneously. 

• Ability to effectively collaborate with people at all levels of the organisation and cooperate with other teams to improve efficiencies. 

• Experience of working with fundraising databases, ideally Salesforce. 

Desirable: 

• Experience of creating engaging propositions to inspire donors and generate fundraising growth. 

• Experience of organising and delivering fundraising events (eg, mass participation challenge events and/or donor recognition events). 

• Knowledge of the legislation, regulations and financial duties relating to fundraising. 

Salary: Starting at £33,000 per year based on qualifications and experience.

We are a not-for-profit organisation committed to increasing the diversity and numbers of young people entering engineering and technology to meet the future workforce needs, as well as promoting roles that help us work towards net zero and drive environmental sustainability.

 

Are you an experienced marcomms professional with a passion for building relationships and increasing audience engagement? We’re looking for the right person to join us to drive our schools-facing campaigns, working across the marketing communications mix. 

 

Working with a range of stakeholders, you’ll manage the development, planning and execution of a range of strategic campaigns and communication. You’ll create compelling content that promotes our activities across multiple channels, tracking and reporting on performance and engagement. 

 

About EngineeringUK 

Our purpose is to drive change so more young people choose engineering and technology careers. 

 
Our vision is that the UK has the workforce needed for engineering and technology to thrive, to improve sustainability and to achieve net zero. 

 
Our mission is to enable more young people from all backgrounds to be informed, inspired and progress into engineering and technology.

In the UK, we don’t have enough engineers and demand is going up. So, we need more young people to realise there could be a future for them in engineering and technology. To really thrive, we need a stronger, more diverse and representative workforce and for that we have to do things differently to make engineering more appealing. 
 

We are a not-for-profit working with hundreds of organisations across business, education, professional institutions and the third sector so we can all grow the future talent pool together. We drive that collective effort through research and evidence, leadership, activities for schools and advocacy, with a focus on long-term sustainability. 
 

We guided by a series of values that we apply to all our activity: 

• We are inclusive and care about diversity. We understand that we have different needs and create opportunities for everyone's voice to be heard 

• We are collaborative. We listen, share and work in partnership to achieve our vision 

• We are curious and keen to learn. We challenge ourselves and others to innovate and experiment 

• We are insightful. We evaluate what we do and draw on research to make decisions and to improve our collective understanding 

• We are driven by a strong sense of purpose. We are determined to make an impact and achieve our goals 

About the role 
 

The Marketing Communications Manager is responsible for the strategic delivery of strong marcomms campaigns and content creation that help meet programme targets, raise the profile of our work and drive increased targeted engagement with our programmes and services.

 

Your main focus will be on programmes to engage our schools audiences, including teachers, careers leaders and young people. You will also drive engagement with organisations that run STEM outreach activities to help make all schools outreach more impactful.

 

In your role you will manage recruitment campaigns and marcomms for EUK Education (our schools-facing brand) and associated programmes such as Big Bang. You will also manage social channels, web editing and some design elements, as well as supporting on wider marketing communications to our corporate audiences. 
 

The role is London based at our office at 10 Lower Thames Street, London EC3R 6EN and will involve frequent / may involve some travel in the UK (amend as required).We believe that hybrid working has many benefits and are pleased to offer flexible working with a minimum of 2 days (or 40%) a week in the office and the option for a flexible start and end to the working day in our vibrant central London office overlooking the Thames. Further details on our flexible working practices can be discussed at interview or you can reach out to a member of our HR team.

 

Further details of the role can be found in the job description and person specification. 
 

Person specification 
 

Essential skills / competencies 

• Proven experience of developing, planning and executing effective marcomms campaigns, including monitoring, analytics and reporting against targets 
• Experience of schools/teacher-focused marketing communications 
• Strong understanding and experience of digital communication methods, including CMS, social, e-marketing platforms, Google Analytics, SEO 
• Experience of creating digital marketing content and managing design and production processes
• Ability to think creatively and innovatively whilst working under pressure 
• Strong attention to detail, ensuring high quality outputs are delivery on deadline and to budget 
• Excellent relationship management skills and experience of successfully managing external agencies 
• Ability to work independently and flexibly in a rapidly changing environment 
• Excellent communication skills, both written and oral 
• Commitment to our mission and values, you will be able to engage with our values and work in a way that supports our commitment to equity, diversity and inclusion

Desirable skills / competencies 
 

• Experience of AEO/GEO and AI for marketing communications 
• Strong analytical skills, turning data into insights 
• Video editing skills 

Education / level of experience 
 

• A professional marketing or communications qualification is desirable but not essential for this role 
• This role would suit candidates with several years of solid marketing communications experience, ideally including some experience at manager level 
   

EngineeringUK is committed to being an inclusive workplace, where everyone feels they belong.This is supported by the dedicated work we are doing to ensure our policies and practices are inclusive and that our staff are trained to be able to fulfil this commitment.
 

We value the benefits of a diverse workforce and encourage applications from people of all backgrounds and experiences.Our recruitment process is designed to be as accessible and inclusive as possible and to ensure people are individually assessed regardless of their backgrounds or characteristics. We are an equal opportunities employer and are open to flexible working, including job share. 

Applying for this role 

Applications 
 

If you would like to request to submit your application in an alternative format to support accessibility, please let us know.

The deadline for applications is 5:00pm on Sunday 1 February 2026. 

Interviews

Applications will be assessed against the requirements for the post as set out in the Role Profile and Person Specification. 
 

We are a Disability Confident committed employer. We guarantee an interview to any disabled people who meet the minimum requirements of the role. Additionally, if there are any reasonable adjustments we can make to make this process easier for you then we are happy to do so. Just complete the relevant sections of the online application form.
 

We aim to notify candidates who have been shortlisted within 2 weeks. If you have not heard from us by this time, please assume that you have not been successful. 
 

First interviews will be held mid to late February 

What can we offer you?

• Competitive salary 
• 28 days paid annual leave (plus bank holidays), in addition we normally close for the Christmas week
• Competitive pension (10% employer contribution) 
• Annual bonus opportunity
• Flexible working
• A vibrant office with terrace overlooking the Thames embankment and Tower Bridge
• Employee Assistance Programme 
• Life Insurance (4 x salary) 
• Cycle to Work Scheme 
• Long term illness/incapacity insurance cover (permanent health insurance or PHI)
• Annual private health check for all employees over 40 once they have completed their probationary period and to employees over 35 after 3 years’ service 
• Discounted gym membership 
• Yearly flu vaccination 

Thrive’s vision is that gardening is actively encouraged as part of personal health and wellbeing management and Social & Therapeutic Horticulture (STH) services are available wherever people live.

We’re looking for a creative and skilled Content Creator to join our Communications and Marketing Team and help bring Thrive’s mission to life. This role is all about producing engaging, high-quality content that inspires, informs, and connects with our audiences. From crafting compelling stories and designing eye-catching visuals to creating videos and managing social media, you’ll play a key part in boosting awareness and engagement across all our channels.

If you’re passionate about storytelling, have a flair for digital creativity, and want to make a real impact in a purpose-driven organisation, we’d love to hear from you.

For more information, please download the information pack

The Digital Communications Officer reports to the Digital Communications Manager. The post holder plays a key supporting role in communicating the work of the Trust – including its research, policy priorities, programmes, and alumni stories – to external audiences. This is a newly created role, introduced to expand our digital communications capacity and significantly grow our digital presence.

The Digital Communications Officer will work alongside the Digital Communications Manager to create, coordinate and maintain our digital output. They will need to have flexible skills across both web and social, and a strong ability to create eye-catching visuals and produce high-quality video content. This is an exciting opportunity for a creative and proactive individual to create engaging content, ramp up production of cross-platform video content, and introduce new digital innovations as the Trust seeks to explore new avenues to grow its reach.

Main duties

Social Media

• Take a lead on content creation for the Trust’s social media, writing crisp copy and creating engaging visuals suitable for a range of audiences across LinkedIn, X, Bluesky, Facebook, Instagram, and TikTok.

• Co-lead on the production of cross-platform video content, with a particular focus on TikTok and Instagram. Work with the Digital Communications Manager, Senior Programmes Officer: Marketing and Communications, and other colleagues to generate content ideas relevant to the Trust’s key areas of activity. Take an active, hands-on role in the planning, filming, and editing of innovative video content.

• Support with the day-to-day management of various socials platforms, including monitoring user engagement and answering inbox queries.

• Alongside the Digital Communications Manager, liaise with research colleagues to convert research outputs into engaging socials content, and work with colleagues in the programmes team to create impactful socials content promoting their work.

• Monitor social media engagement and activity more broadly, ensuring team members are aware of key developments and identifying examples of best practice in the sector.

• Advise and support all colleagues as necessary with their use of social media.

Website and Digital Communications

• Support with the management of the Sutton Trust website, and associated microsites, and the COSMO website, ensuring they are updated and remain responsive to the needs of our different audiences of students, teachers, policymakers, academics, funders and media.

• Work with external web developers to drive forward improvements to the Trust’s websites, ensuring quality user experience and SEO optimisation.

• Use Google Analytics and other monitoring tools to evaluate website performance and inform improvements. Work with a digital agency to manage the Trust’s Google Ads Grant Account and shape our approach to paid search advertising.

• Support with the maintenance of a proactive and diverse programme of blog content, helping to identify potential pieces from internal and external authors.

• Develop the Trust’s regular email newsletter, including drafting high quality content.

• Support with the formatting of research outputs and the design of other digital assets (such as charts), including those related to the COSMO Study.

Other

• Work with colleagues to maintain communications and content planning grids.

• Track and assess digital engagement in detail and assist with communicating performance to team members.

• Keep abreast of digital developments, assisting the Digital Communications Manager in providing expertise to the wider organisation.

• Proactively suggest improvements to the Trust’s digital communications approach.

• Write copy as required.

• Feed into the wider work of the Research and Communications Team.

• Other duties as necessary from time to time.

Person Specification

We welcome applications from individuals who have:

• Excellent verbal and written communication skills

• A strong understanding of using Canva (as well as Adobe Photoshop, Adobe InDesign and/or Adobe Illustrator) to design engaging and creative graphics for social media.

• Experience of creating cross-platform video content for social media (experience producing vertical video for TikTok and/or Instagram is particularly desirable). Basic videography, photography and editing skills would be advantageous.

• Experience of using various social media platforms and creating high-quality content.

• A good knowledge of and some experience in managing a website, including basic knowledge of HTML and CSS, experience of WordPress and an understanding of Google Analytics.

• An eye for detail, and the ability to work accurately to tight deadlines.

We are also looking for an individual who:

• Is sympathetic to the aims of the Trust and its mission to address educational disadvantage.

• Has first-class interpersonal skills.

• Is willing to take on other duties from time-to-time as needed in a busy team.

• Is eligible to work in the UK (see here for information about right to work)

Terms of Appointment

• Contract: Full-time, Permanent

• Salary: £32,000-£36,000

• Working location: Minimum of 2 office days per week

• Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.

• Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events / meetings outside of their normal working hours during weekday evenings and occasionally at weekends

• DBS check may be required

Interviews

Applications should reach us by midnight, 21st January 2026, with first round interviews held over Zoom on 4th February 2026, and second round interviews held at our London offices on Tuesday, 10th February 2026.

Safeguarding statement

The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.

Contextual recruitment

The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.

We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.

We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.

Role: Head of Communications, Marketing, & Digital

Location:Home-based, with regular attendance (at least monthly) of meetings in London.

Salary:£50,000 per annum (pro-rata for part-time work). 

Type: Permanent, full time (37.5 hours per week) or flexible to at least 0.8 FTE

Responsible to: Director of Fundraising & Communications

Responsible for: Digital Marketing Manager, Communications & Engagement Manager, Communications Administrator (indirectly), Podcast Manager (indirectly)

Benefits: Flexible working arrangements, 28 days of annual leave and bank holidays (FTE pro-rata for part-time), + 1 day for your birthday, pension scheme and Employee Assistance Programme

About the role

Every five minutes, someone, somewhere in the world is told that they have MS. There are currently 2.9 million people in the world living with MS. When you’re diagnosed with MS, in just seconds, the future that you saw for yourself and your loved ones has been shattered. A diagnosis often comes at a time when you’re in the prime of your life, when you should be planning your future, not facing a lifetime of uncertainty. Knowing you have MS can feel incredibly isolating and lonely.

Overcoming MS is here to provide hope: through lifestyle changes, backed by scientific research, a full and healthy life with MS is possible.

Could you be the person that helps us get this message of hope through to thousands of people diagnosed each year, their families and friends? Overcoming MS is at a crucial point in our strategy, where we are ready to significantly expand our reach and let everyone affected by MS know about the support that is available for them to live well. We are ready to own the lifestyle and MS space, to offer hope, positivity and choices to all, and we’re looking for the right person to drive awareness of our brand profile as well as the wider importance of healthy lifestyle and MS.

Job summary:

The Head of Communications, Marketing & Digital is responsible for shaping, delivering, and evaluating the charity’s communications, brand, digital engagement, and marketing activity.

Reporting to the Director of Fundraising & Communications, the postholder plays a pivotal role in growing the charity’s profile, strengthening engagement, and ensuring all communication channels, platforms and content are effective, accessible, and aligned with organisational goals.

In a small charity, this is both a strategic and hands-on role, requiring creativity, strong digital skills, excellent communication, and the ability to manage multiple projects simultaneously.

Key responsibilities and duties:

1. Communications & brand

• Lead the delivery of the charity’s communications strategy to increase visibility, trust and engagement.
• Manage and protect the charity’s brand, ensuring consistency of messaging, tone, and visual identity.
• Oversee and produce high-quality content for website, newsletters, reports, blogs, case studies, and information materials.
• Support the Director in developing campaigns that unite messaging, fundraising, marketing, and advocacy.

2. Marketing & supporter engagement

• Lead marketing activity to grow audiences, increase engagement, increase participation in our services, and support fundraising objectives.
• Work closely with colleagues to create compelling campaign assets, supporter journeys, and integrated marketing plans.
• Develop marketing materials, key messages, and digital assets that support awareness, engagement, service numbers and income growth.

3. Digital leadership

• Oversee the charity’s digital ecosystem, including website, email marketing, social media and CRM integrations.
• Ensure digital content is accessible, user-focused, streamlined and optimised for engagement and conversion.
• Fully review website development and maintenance, including UX improvements, analytics, SEO, and content.
• Oversee data-led insights and dashboards to measure digital performance and inform decision-making.

4. Media & public relations

• Build media relationships and respond to press requests in coordination with the Director.
• Draft press releases, statements, Q&As, and key messages for external audiences.
• Support reactive and crisis communications, ensuring timely, accurate responses and reputational protection.

5. Internal communication & collaboration

• Support effective internal communication, ensuring staff team, Program Facilitators and volunteers are informed and engaged.
• Work collaboratively across teams to gather stories, insights, and content that bring the charity’s work to life.
• Provide guidance and support to colleagues on communications, brand, and digital best practice.

6. Other

• Manage agency and supplier relationships where relevant.
• Stay informed about sector trends and emerging tools that could benefit the charity.

PERSON SPECIFICATION
 

Essential experience

• Significant experience in communications, marketing and digital roles, preferably within a charity or mission-driven organisation.
• Proven track record of developing and delivering digital and communications content across multiple platforms to multiple audiences.
• Experience managing websites, CRM systems, email marketing tools, and social media channels.
• Demonstrable experience in audience engagement, digital analytics, and campaign performance measurement.
• Experience in managing a brand profile across different audiences and different products, ensuring consistency and authority over time.
• Hands-on experience creating accessible and compelling written, visual, and digital content.
• Experience working with agencies, freelancers, or creative suppliers.

Essential skills & competencies

• Excellent written and verbal communication skills, with the ability to craft clear, compelling messages.
• Creative, strategic thinker with the ability to translate ideas into practical delivery.
• Highly organised, able to manage multiple deadlines, and comfortable working independently in a small team.
• Strong attention to detail with a commitment to quality and accuracy.
• Strong understanding of brand management and visual communication.
• Strong knowledge and understanding of fundraising, communications, GDPR, safeguarding, accessibility and other standards.

Personal attributes

• Passionate about the charity’s mission and values.
• Collaborative, positive, and comfortable working closely with colleagues across the organisation.
• Proactive problem solver who brings ideas and embraces innovation.
• Adaptable and resilient in a dynamic, fast-paced environment.
• Commitment to inclusivity, accessibility, and ethical communication.
• Excellent standard of written and spoken English and ability to communicate effectively with a range of people from diverse backgrounds.
• Excellent interpersonal skills.
• Fully committed to Overcoming MS’s values.

Strategic Legacy Marketing Manager

£49,492 - £58,226 + Benefits

Hybrid between home and Poole (min 2 days a week in Poole)

Ref: 21021

About us

Our purpose is simple: to save lives at sea. 24 hours a day, every day, RNLI lifesavers are ready to launch to the rescue. The RNLI depends on Gifts in Wills to fund two-thirds of our lifesaving services.

We’re looking for a Strategic Legacy Marketing Manager to lead our team of legacy marketing specialists. This is a new role leading an established team that is key to building our long-term legacy income. It is responsible for developing and expanding our multi-channel legacy pledger recruitment programme, enhancing and growing our legacy engagement & conversion journeys and growing our In Memory giving initiatives, including our Launch a Memory offering.

Your role

As the Strategic Legacy Marketing Manager, you’ll be focused on:

• Driving innovation and development of the wider legacy strategy as part of the legacy leadership team.
• Leading a team responsible for all aspects of our marketing acquisition, conversion and engagement programmes for Legacy & In Memory giving.
• Collaboration and coordination with fundraising stakeholders across the organisation to deliver the legacy strategy in support of the wider fundraising strategy.
• Identifying and growing talent within your team.

About you

You’ll be passionate about fundraising and understand the importance of delivering donor-centric marketing programmes that support business goals and outcomes.

More specifically, you’ll need:

• Proven track record and extensive experience in developing a donor-centric marketing strategy and overseeing its successful delivery. Ideally, this will be in legacy and/or In Memory giving and include experience in creating large-scale multi-channel paid media programmes.
• Experience in leading and motivating teams and building cultures that bring out the best in individuals. A confident people manager with experience of coaching and supporting others to develop and achieve results.
• A great communicator with extensive experience of effectively engaging with and influencing stakeholders at all levels in a business.
• A strategic thinker who looks and plans ahead, with the ability to identify appropriate change and to deliver it while keeping their team and all stakeholders engaged.
• Demonstrable ability to use and understand trends and insights to positively influence the development and delivery of activities.
• Problem-solving skills to overcome challenges and a passion to deliver the best possible results for our supporters and our charity.

This post requires a valid driving licence.

So, if you have a passion for fundraising and are looking to lead a successful legacy team who have ambitions to grow further, this could be the role for you. For more information and to apply, please visit our jobs page.

Closing date: 18 January 2026.

Interview date: 12 - 13 February 2026.

The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).

Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.

Marketing and Communication Lead

Salary: £34,382 per annum + Benefits

Location: Hertfordshire

Type: Full Time

Our client’s Family Centre Service brings together the Public Health Nursing Service (Health Visitors and School Nurses) and the Family Support Service to ensure that children and families have the best start in life, thrive, and reach their full potential.

The Family Support Service offers a wide range of services, information, and support to families from pregnancy until a child turns five, covering all aspects of family life.

Our client is looking for a passionate and driven Marketing and Communications Lead to head their Marketing and Communications Team. This role will play a key part in developing and implementing an effective communication strategy that supports both the Family Support Service and their wider objectives.

As Marketing and Communications Lead, you will be responsible for overseeing the design and delivery of all marketing campaigns and promotional content, both digital and offline. You will ensure that all materials align with our client’s Family Centre Service brand guidelines and meet the needs of local families.

Key Responsibilities:

• Lead the development and execution of marketing campaigns that support the Family Support Service’s goals.
• Ensure all promotional materials (digital and offline) align with brand guidelines and meet the needs of our client’s service users.
• Collaborate with internal teams to create engaging, family-focused content.
• Drive awareness and engagement through targeted communication strategies.
• Monitor and evaluate the effectiveness of marketing efforts and adjust strategies as needed.

Key Requirements:

• A recognised marketing qualification (e.g. CIM Level 4 or Level 6), or equivalent professional experience.
• Proven digital marketing experience (essential).
• Strong written and verbal communication skills.
• A valid UK driving licence and access to a car during working hours, with business-use insurance, and the willingness to travel regularly.

Additional Information:

• This is an on-site role (5 days a week), with job share options considered. The successful candidate must be willing to travel and work at one of our client’s Family Centre locations in Hertfordshire, including Broxbourne, Dacorum, East Herts, Hertsmere, North Herts, St Albans, Stevenage, Welwyn and Hatfield, Three Rivers, and Watford.

Our client offers a dynamic, supportive environment where you can make a real impact in the lives of local families. If you're looking to contribute to a meaningful cause and help drive the communication strategy for a vital service, they would love to hear from you!

Please note that they are unable to offer visa sponsorship and can only accept applications from individuals who already have the right to work in the UK.

As some roles involve working with vulnerable people, a Basic or Enhanced DBS check may be required following a conditional job offer.

They welcome applications from all suitably qualified candidates. If you have applied for a similar role within the last six months and were unsuccessful, please consider whether your experience has significantly developed before reapplying.

Our client is committed to providing reasonable adjustments throughout the recruitment process. Please let them know in advance if you require any adjustments to support your application.

They are an inclusive organisation that promotes equality of opportunity for all. They welcome applications from people of all backgrounds and are committed to building a diverse workforce with a wide range of skills, experiences, and abilities.

How to Apply

On clicking apply, you will be redirected to our client’s website to complete your application.

Battersea is entering an exciting phase of innovation and transformation as we embark on the first year of our new five-year strategy. Our fundraising team bridges the journey of the animals in our care with the wider public, demonstrating how their contributions enable us to support every dog and cat. We now have several new roles within this team to further our mission.

Within this role, you will manage and deliver Battersea’s Lottery & Lead Generation programme, maximising income and achieving budgeted targets and KPIs. You will be responsible for managing and motivating a team of three to deliver the programme effectively and professionally. You will also be responsible for managing the business-critical agency relationships key to the success of the programme.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions - up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 21st January 2026

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s): To be confirmed

For full details on the role, please download the recruitment pack.

About CoppaFeel!

CoppaFeel! are the UK’s only youth focused breast cancer awareness charity, and we’re on a mission to get every 18-24 year old checking their chest. We educate people on the signs of breast cancer and encourage them to check their chests monthly, so that if they notice something unusual they are empowered to contact their GP and advocate for themselves.

We do this because when diagnosed early, breast cancer treatments are more effective and survival rates are higher. Early detection can save lives.

Breast cancer does not need to be detected late, and as long as we are here and continue to be supported by people like you, we will do all we can to make sure this doesn’t continue to happen.

The Role

The Web and Email Manager will lead our digital presence across web, email, SEO, and paid search, crafting engaging campaigns that resonate with 18-24 year olds and inspire them to take action.

This is your chance to make a real impact, using cutting-edge digital strategies to ensure early detection of breast cancer becomes the norm, not the exception. You'll collaborate with a passionate team, manage exciting projects, and know that every click, every email, and every campaign you create could genuinely save a life.

You’ll sit within the Marketing department, report to the Head of Content, and line manage the Digital Marketing Executive. You’ll work closely with the Digital Fundraising Manager, Social Media Manager, Content Manager, and Marketing Manager.

Duties & Responsibilities

• Develop, implement and optimise innovative multi-channel digital strategies (across website, paid search, SEO, and email) that drive online visibility and performance.

• Manage the implementation of these strategies across our main digital channels, making sure all user journeys are integrated, effective, and aligned with CoppaFeel!’s objectives.

• Manage the relationship with our external web agency, and oversee the development and maintenance of the website and Self-Checkout tool, in collaboration with the Education team.

• Lead on our Paid Search and SEO strategy, including managing the relationship with our media agency, making recommendations for keyword changes and improvements, and reporting on our rank positioning and strategies for improvement.

• Lead on our website maintenance, with support of our external web agency, ensuring that the website is secure and remains live.

• Manage the organisation’s digital marketing budget, ensuring this is appropriately applied

• Line manage the Digital Marketing Executive, responsible for their development and impact.

• Develop and deliver engaging email campaigns, including automated workflows and well-designed email templates, to drive audience engagement and conversion.

• Create and optimise landing pages and new web content, informed by SEO research and best practices, to enhance visibility, user experience, and performance across digital channels.

• Develop and deliver engaging acquisition campaigns to grow our audience.

• Make sure web and email content adheres to brand guidelines and tone of voice.

• Produce rigorous monthly reporting of digital channels, identifying learnings and recommendations to implement to constantly evolve and optimise channels (including The Self-Checkout tool).

• Lead on accessibility of the website and The Self-Checkout tool.

• Act as the Marketing team’s lead for the CRM (Beacon), optimising how it connects with the website and email systems to enhance audience segmentation, personalisation, and campaign performance.

• Work collaboratively with the Social Media Manager, Content Manager, Senior Events Manager and Marketing Manager to create a holistic marketing activity calendar.

• Support on wider organisational projects to make digital activities as efficient as possible.

• Stay informed of market leading innovations and AI to ensure our work is forward thinking.

• Ensure rigorous reporting and analysis of digital activity to ensure delivery of planned KPIs, with an ambition to be constantly improving and evolving.

Skills, Experience and Qualifications

Essential

• Minimum 3 years experience working in a marketing/brand communications role.

• Demonstrable experience of implementing digital marketing strategies.

• An understanding of CoppaFeel!’s 18-24 year old target audience and digital platforms to reach them.

• Excellent understanding of the ever changing digital landscape, and how tools/AI can help enhance our work.

• Clear understanding of audience insight, including experience targeting and tailoring campaigns and communications to CoppaFeel!’s 18-24 year old target audience.

• Knowledge of WordPress (or other CMS), Canva, MailChimp, and other relevant digital marketing tools.

• Experience of creating compelling digital content.

• Adept at project management and working to campaign timelines and budgets.

• Agency and budget management experience.

• Experienced in tracking and reporting on campaign success against KPIs and ROI.

Desirable

• Knowledge of the challenges / limitations of working in the charity sector.

• Experience of working for a youth focused brand or charity.

• Understanding of health comms for young audiences.

• Understanding of fundraising, education and healthcare professional audiences.

• Application information

• Applications will close at the end of 18th January 2026 with the aim to commence interviews week commencing 26th January.

• CoppaFeel! reserves the right to close the vacancy early in the event that we receive a high number of applications before the closing date.

Main benefits, Terms & Conditions

Annual leave entitlement: 22 days, plus office closure at Christmas, a day off for the founders Cancerversary and a day off for your birthday.

• Employee Assistance Programme

• Health Cash Plan

• Access to Self Space training and 1:1 therapy

• Core working hours of 10am to 4pm

• Flex Friday; every other Friday off, offering the time to recharge and ensuring work life balance, while remaining available in case of emergencies

All annual leave and benefits are pro-rata'd for part time employees.

Equality, Diversity, and Inclusion

At CoppaFeel! we support a diverse range of communities and we understand that diversity within our team is central and crucial to meeting the needs of the young people we exist to serve. We strongly encourage applications from Black, and people of colour, LGBTQIA+ candidates, candidates with disabilities, from men, and from those with a lived experience of cancer because we would like to increase the representation of these groups within the charity.

We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We recognise the value in encouraging a diverse range of perspectives, skills, experience and knowledge at the charity.

While the successful candidate will be selected purely on merit, in the event of a tie between two candidates with equal suitability, we may select a candidate with lived experience of the issues we are seeking to address through our work.

We are a Disability Confident Employer and we commit to offering an interview for all applicants with disabilities who meet our required criteria for the role. If you have any accessibility requirements or need any adjustments for the interview process please get in touch.

Digital Communications and Marketing Officer

We’re looking for a Digital Communications and Marketing Officer to join a friendly and motivated team.

If you want to work for a climate solutions charity working for a greener, fairer future… then apply today!

Position: Digital Communications and Marketing Officer

Location: London/Hybrid (minimum 2 days per week in the London office)

Hours: Full-time with flexible working options

Salary: £42,508

Contract: Permanent

Closing Date: 12:00pm, 21st Jan 2026. We may close this vacancy early if we receive a high number of applications.

The Role

The largest single element of this role will be day-to-day management of the social media channels. You will work with teams across to organisation to reach target audiences with paid and organic content serving  programmatic work, and broader strategic goals.

You will lead planning and delivery of email marketing, and support the maintenance of the websites and delivery of pay-per-click marketing.

Key responsibilities include:

• Leading implementation of the social media strategy, shaping presence on a range of channels (currently Facebook, LinkedIn, Instagram and YouTube). Including main channels, and those of the Let’s Go Zero campaign. 
• Developing and implement a content plan for newsletters.
• Working with the Digital Lead to maintain and update content on the website using WordPress.

About You

We’re looking for someone who has:

• Strong knowledge of social channels including Facebook, Instagram, LinkedIn, TikTok and YouTube. 
• Proven experience in managing or developing social media accounts: following brand guidelines and creating impact in-line with organisational goals and strategies.
• Experience using Adobe Photoshop, Illustrator and InDesign to create visually appealing content for digital channels.
• Experience leading or supporting paid social media paid campaigns.
• The Ability to handle and prioritise multiple tasks and projects, alongside strong interpersonal skills.

About the Organisation

The charity boosts climate innovation in the UK and Global South. It’s support brings clean energy to African villages and refugee camps and fixes up the UK’s cold and draughty homes. It makes schools more sustainable, and helps communities protect and restore the nature around them. 

Taking note: research shows that while men tend to apply for jobs when they meet around 60% of the criteria, women and marginalised people tend to only apply when they check every box. So if you think you have what it takes but don't necessarily meet every single point on the job description, please still apply. 

The processes uses Applied, a behavioural science-backed recruitment platform that reduces bias, improves quality of hire and increases diversity. You will be asked three work sample questions which will be scored anonymously by the recruitment panel along with a redacted version of your CV. Once all the applications are scored, the team make a shortlist for interview.

Due to the volume of applications, the team can only provide individual feedback to candidates who are invited to interview.

You may also have experience in areas such as Digital Communications, Marketing, Marketing and Communications, Social Media and Marketing, Digital Communications Officer, Marketing Officer, Marketing and Communications Officer, Social Media and Marketing Officer, Digital Communications Executive, Marketing Executive, Marketing and Communications Executive, Social Media and Marketing Executive.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

This is an exciting and pivotal leadership role at the heart of Kinship’s digital transformation. You’ll lead a talented and ambitious team to deliver and develop live digital services, accessible content and user-centred products that kinship carers rely on to access support.

This role does not own all services delivered through digital channels. It owns selected shared digital products while also enabling teams across Kinship to deliver their work effectively through digital platforms, content and journeys, while teams retain ownership of their services and outcomes. You’ll provide leadership on standards, user experience, accessibility and innovation.

Context:
Kinship is expanding its reach and digital capabilities, and our digital platforms are central to how we deliver services at scale. In 2024, we launched a new website bringing together all content and services under one home, and introduced Kinship Compass, a postcode search tool that helps kinship carers find relevant local and national support.

Alongside this, we have been developing a new AI-powered tool to help kinship carers access trusted information quickly and accurately, 24/7. You will lead the evolution of these digital services ensuring they are safe, ethical, resilient and data-informed, and that innovation is always grounded in reliability, safeguarding and user trust.

You’ll play a key role in the Department for Education funded national Training and Support Service, ensuring kinship carers can easily access and book high-quality training through our digital platforms.

You’ll oversee content design in collaboration with internal and external subject experts and kinship carers themselves and lead the digital and content streams for Kinship Minds, including the development and delivery of our e-learning platform and curriculum.

This role sits at the intersection of digital service delivery, product development and content design. At Kinship, content design is distinct from communications or marketing. It focuses on designing clear, accessible and trauma-informed information, learning content and user journeys that enable kinship carers to understand their options, make decisions and access support. Content is treated as part of the service itself and is central to the quality, safety and effectiveness of our digital platforms.

This is a role for a digital leader who is both strategic and operationally grounded. You’ll balance innovation with delivery, experimentation with governance, and ambition with accountability. You’ll champion inclusive, accessible and co-produced design, ensuring digital products support real-world service delivery and improve outcomes for kinship families.

You will work closely with colleagues in the Communications and Policy team (who sit in a separate department and lead external communications, campaigns and social media) and who own the external communications strategy. You will ensure clear alignment while retaining a distinct focus on digital service innovation, product development and content design.

What you'll be doing:

Digital leadership and strategy

• Lead the Digital and Content Design team, setting clear priorities and building a culture of high performance, accountability and continuous improvement.
• Own and deliver Kinship’s digital strategy and product roadmap, covering the website, Kinship Compass, Kinship Minds, the AI tool and other digital services, excluding marketing and social media.
• Provide digital leadership across Kinship, strengthening capability and effective cross-organisational working.
• Lead responsible digital innovation, ensuring AI and emerging technology are used where they clearly improve service delivery, accessibility and user experience.
• Take accountability for digital budgets, agency relationships and delivery against agreed outcomes, timescales and quality standards.
• Horizon scan and translate external digital developments into practical, service-led improvements for Kinship.
• Contribute to organisational planning, reporting and income generation linked to digital innovation.

Website, content and digital product development

• Lead the ongoing development and innovation of Kinship’s digital platforms to ensure they are user-centred, accessible and continuously improved.
• Oversee the content strategy and governance for Kinship’s website, Kinship Compass and new e-learning platform.
• Work with internal colleagues to improve our workshop booking system.
• Ensure a consistent content design approach across all digital platforms, grounded in user need, plain English, trauma-informed practice and continuous testing and improvement.
• Lead the content design team to develop content for strategic projects working collaboratively with subject experts and kinship carers.
• Work closely with Advice and Training teams to ensure digital platforms and content design support service delivery, quality standards and DfE contract requirements.
• Develop an excellent understanding of end-to-end audience experience and how the website, online content and digital products can drive effective online services and enhance the kinship ecosystem. Map the user journeys across our website and digital products leaving no dead ends.
• Ensure integration across all platforms (e.g. website, telephony, Salesforce, Kinship Minds) to create seamless user journeys for kinship carers and internal teams.
• Embed meaningful participation and co-production with kinship carers in digital service and content development.
• Drive accessibility and inclusion, ensuring our digital services reach and work for all kinship carers, including those with lower digital literacy.
• Ensure strong digital governance, accessibility, documentation and use of insight to continuously improve performance and impact.
• Oversee SEO, analytics and data-driven optimisation to improve engagement, performance and impact.

Type of person we’re looking for:

We’re looking for a service-led digital leader who is as comfortable with operational delivery as they are with strategy and innovation. You’ll understand that digital products are part of how services are delivered, not an add-on, and that reliability, accessibility and trust matter as much as creativity.

You’ll be curious, pragmatic and values-driven, with the judgement to know when to push innovation forward and when to prioritise stability, safety and user confidence.

You are likely to:

• Have led live digital services or products that people rely on, not just content.
• Be comfortable balancing innovation with delivery, and experimentation with governance.
• Think in terms of end-to-end service journeys, not just platforms or pages.
• Be motivated by improving outcomes for people, particularly families experiencing complexity or crisis.
• Value co-production, accessibility and inclusive design as core to good digital practice.
• Bring clarity, calm and consistency to teams working in complex environments.
• Be confident working across disciplines such as digital, services and delivery without needing to own everything.
• Care deeply about doing digital work ethically, safely and well.
• Show commitment to personal development and learning. 

How to apply:
Please apply for the role of Head of Digital and Content by sending a tailored CV and responding to these 4 questions below in the online application process.

Closing date is midnight on Sun 18 Jan 2026, first interview online on Thurs 22 / Fri 23 Jan 2026 and second interview in person on Thur 29 Jan 2026. 

1. What attracts you to this role at Kinship, and how does your experience prepare you to lead digital services, content design and innovation in the context of kinship care and families experiencing complexity or crisis? (250 words max)
2. Give an example of where you introduced or explored digital innovation (for example AI, automation or new platforms) in a service context. How did you balance innovation with reliability, safeguarding or user trust? (250 words max)
3. Describe a time you used content and/or service design to help people understand complex information or access support. How did you identify user needs, test what worked, and ensure the content enabled action rather than just engagement?(250 words max)
4. This role leads a small but mighty remote and dispersed team. How have you managed remote teams to maintain clarity, wellbeing, accountability and delivery? Please include a practical example. (250 words max)

What we offer you:

• Flexible working - we understand how important it is to balance family and work life.

• 30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown).

• Employee Assistance Programme (24/7 confidential advice line and counselling).

• Charity Worker Discounts. 

Salary: £38,999 - £43,105

Contract: Permanent contract

Reports to: Head of Digital Fundraising, UK for UNHCR 

Office location: Shoreditch, London EC2A 4EG (Hybrid Working Model with at least 1 day in the office per week)

Key relationships: Digital fundraising and Communications Teams, UNHCR Google and CRO teams

JOB PURPOSE

We are looking for a creative, ambitious, and data-driven individual to join us as Senior Officer Digital Optimisation, specialising in UX/UI to lead on the development and delivery of UK for UNHCR’s testing and optimisation strategy to improve conversion rates and user experience online, including our donation pages, virtual gift shop, website and various subdomains. The role reports to the Head of Digital Fundraising and manages all donation pages, digital testing and tracking, as well as a range of Google and optimisation products.

The primary purpose is to optimise digital performance through A/B testing across our websites and supporting teams to adopt and implement a test-and-learn framework in their digital channels to raise more funds for refugees.

An existing A/B testing roadmap has been developed and is ready for your input and ideas. However, testing and optimisation is not limited to fundraising and will aim to improve digital conversion and performance across teams, channels and platforms – playing a key part in UNHCR’s annual fundraising programme to enable UNHCR to deliver its vision of a world where every person forced to flee can build a better life.

You will work very closely with the digital fundraising team and wider Individual Giving team, as well as Communications and Philanthropy/ Corporate Partnership colleagues, our digital agency and international fundraising teams.

Passionate about UX/UI and fundraising, you will be a skilled communicator, tech-savvy and an experienced project manager. You will have strong problem-solving skills, a test-and-learn approach and a track record of meeting deadlines and meeting/ exceeding set KPIs.

WHO WE ARE AND WHAT WE DO  

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. Thanks to our UK supporters, UNHCR teams in over 130 countries can deliver humanitarian relief to families left with no one else to turn to. From rushing life-saving aid to civilians fleeing the frontlines of conflict, to ongoing support, such as education and healthcare, for families whose lives may remain in limbo for years. When it is safe to do so, UNHCR helps refugees return home voluntarily so they can rebuild their lives, homes and communities.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.

Role Responsibilities  

• Develop and lead strategy for conversion rate optimisation, including the management of a testing roadmap to regularly execute A/B and multivariate tests and the use of new and existing technology, e.g. heatmapping to reduce friction rates and continuously improve and optimise conversions.
• Lead UX/UI across organisation, overseeing and implementing tests and analysis across teams to improve web experience and achieve required KPIs and objectives.
• Manage Google suite of tools and relevant relationships, ensuring everything is up to date and operating as necessary.
• Manage all donation pages and fundraising landing pages, building new pages, maintaining existing pages and closing pages; identify areas for improvement and work with relevant stakeholders to test and optimise.
• Utilise and manage suite of third-party platforms, e.g. Optimizely, Mouseflow, iRaiser, Sleeknote, Typeform to improve user experience and increase donations and conversions.
• Remain flexible and quickly respond to emergency situations, identifying fundraising opportunities and develop relevant comms and journeys as needed, collaborating with colleagues from across the organisation.
• Use data and insights to produce regular reports on performance against KPIs; use analytics to identify trends and optimise activities based on user behaviour.
• Manage and maintain vanity and tracking links across the organisation, utilising Google Tag Manager and UTMs to monitor performance and results.
• Stay up to date with digital best practices and technology, including sector trends, follow industry policies, including GDPR, PECR regulations, attending training and optimising plans accordingly.
• Stay up to date with issues affecting displaced communities, campaigns from international, content and reports from the field.
• Share creative and insights with UK colleagues, global teams, and HQ.
• Participate in training seminars, workshops, and skill shares where applicable. 

The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.

Personal Attributes and Experience

Essential Experience

• Experience of implementing and optimising digital marketing campaigns across channels, including paid and organic social, search and display; preferably within the charity sector.
• Experience of developing and delivering strategies for conversion rate optimisation and user experience/user interface. 
• Experience of using digital channels for lead acquisition and conversion to grow income.
• Experience of measuring, evaluating and reporting on digital activity and performance across multiple channels and digital campaigns, paid and organic.
• Experience of working with external agencies and suppliers.

Essential Skills/Knowledge

• Experience of using Google Analytics or other web behavioural analytics tools.
• Experience with experimentation tools like Optimisely or similar.
• Strong project management and stakeholder management experience.
• Excellent written communication skills: able to produce compelling, persuasive, and concise copy for a range of specific target audiences.
• Attention to detail and proofreading skills and an ability to give clear and constructive feedback on creative and copy.
• Proven proficiency with design principles and tools (Canva/Adobe suite).
• Able to demonstrate flexibility and do what it takes to get the job done.
• Understanding of HTML and other coding languages.
• Able to juggle and prioritise multiple tasks and meeting programme deadlines.
• Strong presentation, communication (written and verbal) and interpersonal skills.
• Excellent stakeholder and relationship management.
• An understanding of GDPR, PECR and other regulatory compliance for fundraising and electronic communication.

 Desirable Skills/Experience

• An understanding of digital fundraising practices and principles
• Experience with Google Tag Manager or other tag management platform is a plus, but not a requirement
• Experience of working across a broad channel mix (social, web, email, SEO, SEM and other Direct Marketing channels would be advantageous).
• Knowledge or experience working with Salesforce (or similar CRM platform).
• Knowledge or experience working with Wordpress and iRaiser (or similar CMS / ecommerce platforms).
• Experience of, or a passionate interest in the charity sector, and the drive to further their fundraising knowledge.

DIVERSITY, EQUITY, INCLUSION AND BELONGING

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.

UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion.

We are also open to flexibility in many ways, including flexible hours. Please don’t be afraid to speak to us about this during initial conversations, so we can explore what’s possible.

WHY JOIN UNITED KINGDOM FOR UNHCR?

You will be part of a high-performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.

What else?

Wellbeing

• 28 days’ annual leave per annum plus 8 bank holidays (pro-rata for part-time working).
• ‘WeCare’ Employee Assistance programme providing 24/7 access to online GP, mental health support, get fit programmes, virtual wellbeing support and much more.
• Hybrid home-working model with dedicated Team Days in the office.
• Toothfairy dental app.
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Staff socials.

Financial

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme.
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set-up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme.
• Financial wellbeing support.

Development

• Comprehensive training and continuing development opportunities.

HOW TO APPLY

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.

Closing date: Sunday, 18 January 2026

Shortlisted candidates will be invited to attend a virtual interview in the week of 26 January 2026.

Please contact us if you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation. We will make every effort to respond to your request for assistance as soon as possible.

 United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.

JOB TITLE: Junior Marketing Manager - College

REPORTING TO: Senior Marketing Manager

HOURS: 36.25 / Full time

LOCATION: Onsite, with the option of hybrid working

Job Purpose At Waverley Abbey, we seek to extend and build the Kingdom of God through encounter with Him — through practical education, expectational hospitality and innovative enterprise — for the spiritual and cultural renewal of this generation and generations to come. As Junior Marketing Manager - College, your primary purpose is to drive student recruitment and increase brand awareness of the Waverley Abbey College courses and products, ensuring that prospective students and customers engage deeply with our courses, understand their value, and convert successfully into applicants and enrolled students. You will lead the planning and delivery of all College-related marketing activity, from campaign coordination to content creation and digital optimisation. You will work collaboratively with the Senior Marketing Manager to execute strategic priorities and deliver high-performing recruitment campaigns that delivers exponential growth for Waverley Abbey College. Key

Responsibilities 1. Student Recruitment & Conversion

> Deliver day-to-day recruitment activity across all College courses and products - undergraduate, postgraduate, online, counselling, chaplaincy, professional development, alumni network, and short courses.

> Create and manage student recruitment journeys across email, website, events and digital channels.

> Respond to trends in enquiries and applications, adjusting messaging in collaboration with the Senior Marketing Manager and Head of Marketing.

> Track key metrics, optimise activity and provide insights to support decision-making. > Ensure applicants receive timely, engaging and supportive communications throughout their decision-making process.

2. Campaign Planning & Delivery

> Support Marketing colleagues in developing College-specific campaign plans and applying strategic direction.

> Own the coordination and delivery of College-related activity and campaigns across digital, email, social, paid channels and print.

> Translate campaign objectives into clear briefs for digital, creative and CRM support roles. > Manage campaign timelines, ensuring activity is delivered on schedule and to a consistent standard.

> Assist in the creation of campaign reports and use insights to help optimise future activity and campaigns.

3. Digital Marketing & Content Creation

> Work with the Digital Marketing Assistant to deliver College related digital activity, including but not limited to: Social media posts, email campaigns, paid digital advertising, website content updates, SEO enhancements.

> Produce high-quality student-facing content, including but not limited to: Course descriptions, landing page copy, prospect emails, social media messaging and student stories and testimonials

> Keep the College website updated, accurate, and optimised for student conversion.

4. CRM, Data & Audience Segmentation

> Work with the CRM & Data Assistant to maintain accurate records of student leads and enquiries.

> Help segment prospective student audiences and tailor messaging accordingly.

> Support the building and optimisation of automated email journeys for students at various stages.

> Use CRM insights to support activity and campaign planning, targeting and retention.

5. Events & Lead/Enquiry Engagement

> Help to coordinate and promote College events including Open Days, online webinars, taster sessions and recruitment fairs.

> Develop pre and post-event communication journeys to maximise attendance and next steps engagement.

> Ensure that event content, presentations and follow-up materials are on brand and aligned with College messaging.

6. Collaboration Across Teams

> Work closely with the College leadership and operation teams to gather: Course updates, academic insights, student success stories and changes to entry requirements or pathways > Liaise with tutors and student services to ensure communications reflect real student experience.

> Provide regular updates on recruitment activity, campaign performance and applicant pipelines.

> Escalate strategic messaging, brand considerations and reputational risk issues to the Senior Marketing Manager/Head of Marketing.

7. Brand Alignment & Creative Workflow

> Ensure all College materials follow Waverley Abbey Brand Guidelines and reflect our identity, voice and values.

> Work with the creative team to deliver design assets appropriate for campaigns, social channels and digital use.

> Support quality control checks for all College content and creative materials.

> Help maintain the College’s distinct messaging and unqiue value proposition. 8. Administrative & Operation Support

> Maintain College marketing calendars and assist with annual recruitment planning.

> Support budget tracking for College campaigns and activities.

> Assist with freelancer and external agency coordination.

> Provide administrative support to ensure the smooth running of recruitment and marketing processes.

> Support the marketing execution for Waverley Abbey’s wider family of brands and products. Person Specification Personal Faith

> Committed Christian in agreement with Waverley Abbey’s Statement of Faith (E)

> Committed to pray with and for the vision and ministry of Waverley Abbey (D)

Personal Circumstances > Flexibility to work between 8am and 6pm, and occasional evenings and weekends as the role requires (D)

Experience

> Previous experience at the level (E)

> Previous experience in a charity, ministry or educational setting (D)

> Administration experience (E)

> Handling of invoices/payments etc. (E)

Education, qualifications and other requirements

> Relevant University degree (D)

> CIM (D) Knowledge

> Word/Excel/Outlook (E)

> Google Analytics (E)

> HubSpot/CRM (E)

> ClickUp/Monday/Asana (E)

> InDesign/Wordpress (D) Skills

> Excellent written and verbal communication (E)

> Friendly and professional approach (E)

> Ability to work as part of a team (E)

> High level of accuracy and attention to detail (E)

> Ability to work calmly under pressure, prioritise & meet deadlines (E)

> Flexibility and adaptability (E)

Have you got a flair for design and the ability to create engaging content for various digital channels?

We are looking for an experienced digital communications professional to join Cherry Trees at an exciting time in the charity’s development, helping to grow its reach and outstanding reputation in supporting children and young people with complex disabilities.

This is a busy and varied role, working closely with the Communications & Marketing Manager and the Head of Fundraising and Communications to raise awareness, increase visibility, and support fundraising.

You will play a key part in delivering Cherry Trees’ digital content and developing our social media presence, finding innovative ways to expand our reach through engaging, audience-specific content. Responsibilities include supporting website content development, managing social media accounts, growing our following, and assisting with regular e-communications to external and internal audiences. You’ll liaise with children and families supported by the charity, as well as supporters, colleagues, volunteers, and trustees, to create impactful content.

In summary, this role connects Cherry Trees to the community—conveying the importance of our work, promoting our outstanding care, demonstrating its impact, and motivating people to support us through donations, fundraising, and volunteering.